Customer Service jobs in Orange, California - Page 3Create job alerts

Customer Support / Remote] - Anywhere in U.

Ultimate Staffing is partnering with a national organization seeking to grow their Customer Service team in Irvine, CA.If you're passionate about customer service and thrive in fast-paced environments then we encourgae you to apply for this entry level role!.Location: Fully onsite in Irvine, CA.Sche

Five Below - JobID: JR74526 [Department Supervisor] As a Customer Experience Manager at Five Below, you'll: Lead the Support Lead, Lead Cashiers and associates while the Manager on Duty; Ensure all associates and managers are Wowing the Customer through personal contact with customers; Train the sta

Circle K - 2504 E Chapman Ave [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lot

Ultimate Staffing is actively seeking several Customer Service Representatives to join their client's team in California.The ideal candidate will possess excellent communication skills and a passion for providing exceptional customer service.This position is a fantastic opportunity for someone looki

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits.

Staffmark - JobID: 1899146 [Customer Service Representative] As a Customer Service Representative at Staffmark, you'll: Treat each customer with individual attention; Strive to consistently improve the overall customer experience and service satisfaction; Process all customer inquiries; Build and ma

Customer Service / Fully Remote] - Anywhere in U.Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution t

Up to $42K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Transamerica, you will: Handle incoming customer inquiries via phone, email, and chat; Provide accurate and timely responses to customer questions and concerns; Troubleshoot and resolve customer issues e

Customer Service / Fully Remote] - Anywhere in U.Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, an

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

Ashley Furniture - 22705 Savi Ranch Parkway [Customer Service Representative] As a Customer Service Representative at Ashley Furniture, you'll: Provide an outstanding service experience for every HomeStore customer and guest; Handle customer issues directed to the store, over the phone, and in-perso

Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Excellent customer care and focus; ability to assess customers' needs and prov

We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conjunction with different Unions across California, and we provided them with the benefits they receive on

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Answering questions regarding services and cost.

Customer Service Representative Role.Completes and participates in all customer service training program curriculum and activities.Attends and actively participates in instructor led trainings on topics including but not limited to company history, communication techniques, company products, schedul

Previous customer service and sales experience is a plus. Customer service or customer relationship experience.

Care Center Representative (Call Center Representative).Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team.Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person.This role will

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler.Receive and process telephone orders.Take inventory and complete associated paperwork.Clean equipment and facility approximately daily.TRAINING: Orientation and training provided on the job.COM

This position is a work from home position.

Minimum 3 months hospitality, general office, accounts receivable or customer service experience.

Customer Service Associate - Temporary. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Registers sales on assigned cash register, provides customers with courteous, fair, friendl

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.As a Benefits Administrator you will be in charge of making appointments and following up with

Experienced in customer service or direct sales (skincare or beauty industry experience is a plus). We're seeking friendly, detail-oriented Customer Care Agents to serve as the primary point of contact for our customers and distributors. Empathetic, positive, and customer-first in every interaction.

We are hoping you will join us as a Customer Service Representative (General) and help shape the future of healthcare where you'll be an integral part of our Customer Service team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each

Entry Level Customer Service/Sales.

Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, C

Whole Foods Market offers "Whole Benefits". At Whole Foods Market, we are working to nourish people and the planet. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire.

Customer Service Representative. Provides administrative support such as answering inbound telephone calls, checking on ship dates, offering information on all products, updating new account information and inputting call notes in GCM. Complies with customer service policies and procedures meeting c

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO - As a Call Center Rep at you will: Handle a high volume of inbound and outbound calls in a professional and timely manner; Maintain a positive and empathetic attitude towards customers; Listen actively to custome

Annually Customer Service Representative CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Representative to join our team.The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers.The incumbent

Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls a

Job Description The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: • Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items., • Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members., • Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair., • Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader., • Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships., • Follow-up on all Missed Opportunities, • Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates., • Oversee processing of initial insurance assignments, customer contact/appointment verification., • Ensure all “scheduled in” repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file., • Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills., • Confirm customer information is accurate and complete for all communication needed., • Ensure file is ready, vehicle is complete and “CSR Quality Control Checked” before customer is called for vehicle delivery., • Daily audit of all Parts invoices posted in CCC, • Ensure Banking Transactions & Deposits are posted and completed accurately by deadline., • Open mail daily and disperse appropriately including invoices and statements., • Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available., • Monitor and replenish office supplies and orders needed for the shop with Center Leader approval., • Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop., • Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies. Key Performance Metrics • Customer Service Index Score 95%, Kept Informed, Net Promoter Score, • Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%., • Collision University Training required in first 6 months of employment., • Basic Computer Skills are necessary to navigate company systems & communicate with customers., • Must be able to multi-task in a high-paced environment with a flexible attitude., • Perform all assigned responsibilities according to the Company Standard Operating Procedures., • Adheres to the company’s non-disclosure and confidentiality policies concerning customer information.

Job Description Client Coordinator Unite Health Share Ministries (UHSM) is a nonprofit, faith-based health sharing ministry that facilitates member-to-member health sharing among fellow Christians, serving as a connector to administer medical cost sharing. The UHSM mission is to help Christian families fulfill their God-given purpose to care for one another and to positively impact our communities. Headquartered in Norfolk, VA, UHSM takes a modern approach to health sharing that prioritizes holistic health and wellbeing. UHSM offers simple, fair, and friendly health share programs to its members. About this role As a Client Coordinator at UHSM, you will be the primary point of contact for our customers, guiding them through various aspects of their experience. You will be responsible for onboarding new customers, addressing payment declines, assisting with program changes, managing medical records, providing exceptional customer support, conducting check-in calls, and serving as a liaison for member services. Your dedication to customer satisfaction and your ability to build positive relationships will be essential in this role. Key Responsibilities • Onboarding: Welcome new customers and ensure a smooth onboarding process, providing them with all necessary information and resources to get started., • Healthy Discount: Educate customers about available healthy discount programs and assist them in utilizing these benefits., • Payment Declines: Proactively address payment declines, work with customers to resolve payment issues, and update payment information as needed., • Program Changes: Assist customers in making program changes, upgrades, or downgrades as per their needs and preferences., • Medical Records: Manage and maintain customer medical records, ensuring accuracy and confidentiality., • Customer Support: Provide prompt and effective customer support, addressing inquiries, concerns, and feedback with professionalism and empathy., • Check-In Calls: Conduct regular check-in calls with customers to assess their satisfaction, gather feedback, and identify opportunities for improvement. Required Qualifications • 1+ years of customer success, customer service, or related experience., • 1+ years of experience using customer relationship management (CRM) software (e.g. Salesforce)., • 1+ years of experience working in alignment with sales and marketing teams., • Excellent communication and high attention to detail., • Ability to empathize with customers and resolve issues effectively., • Strong analytical and problem-solving skills., • Competitive Hourly + Bonus, • Health, Dental, Vision, 403(b) and Total Rewards, • Ability to make important enhancements to the Healthcare industry. Unite Health Share Ministries (UHSM) is a nonprofit, faith-based health sharing ministry that facilitates member-to-member health sharing among fellow Christians, serving as a connector to administer medical cost sharing. The UHSM mission is to help Christian families fulfill their God-given purpose to care for one another and to positively impact our communities. Headquartered in Norfolk, VA, UHSM takes a modern approach to health sharing that prioritizes holistic health and wellbeing. UHSM offers simple, fair, and friendly health share programs to its members.

Job DescriptionSalary: $60,000 $85,000/year Why leave Orange County to build a tech company when you can do it right here in OC? ABOUT US Month2Month is a dynamic and innovative property management company specializing in high-quality single-family homes. We are reimagining the global midterm rental market with full-stack, AI-powered solutions. We are a rare tech startup based in central south Orange Countyan area more commonly known for its peaceful lifestyle than for startup activityfounded by leaders from top Silicon Valley companies like NVIDIA and Intel. Our mission is to bring the innovation-driven mindset of Silicon Valley to OC and create a home for professionals who want to stay local without compromising on growth, challenge, or impact. Our team structure is built for agility and innovation. We take bold ideas from 0 to 1, scale them from 1 to 10, and grow them from 10 to 100. If youre ready to shape the future of proptech and thrive in a team that values execution, creativity, and long-term visionjoin us, and help redefine whats possible in Orange County. What We Offer: Medical, Dental, Vision Insurance 401(k) Retirement Plan Unlimited Paid Time Off (PTO) Dynamic, Collaborative Work Environment Who You Are: Youre an enthusiastic leader who loves creating exceptional customer experiences and nurturing a dedicated team. You have a talent for problem-solving, excel in high-energy environments, and are driven to continually improve processes through proactive communication and thoughtful innovation. What Youll Do: Oversee and inspire the customer service team, fostering a culture aligned with Month2Months mission of flexible, high-quality living experiences. Manage customer service operations, ensuring seamless booking processes, timely responses, and high client satisfaction. Collaborate cross-departmentally, streamlining communication and operations for optimal client experiences. Develop and analyze metrics on customer satisfaction, using insights to drive continuous improvement. Handle escalated issues with creativity and professionalism, implementing strategic solutions swiftly. Ideal Experience (Helpful but not mandatory): Background in customer service or related managerial roles. Excellent interpersonal and team management abilities, paired with strategic thinking and adaptability.

Job DescriptionJob Description Job Duties MACHINE, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionWere hiring PART-TIME/FULL-TIME CUSTOMER SERVICE REPRESENTATIVES! - Must be able to work in our Huntington Beach location as well. Are you an empathetic person who has a passion for helping others? Are you an enthusiastic people-person? Are you a confident and adaptable person who can close the deal? Youre in luck! We are looking for exceptional customer service representatives that can register new customers and provide memorable experiences to our customers over the phone and in person. A Little About Us Waterworks Aquatics is a premier swim school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Job Description: As a Customer Service Representative, you will be the face of Waterworks Aquatics and the first point of contact for the majority of families when they visit our facility. You will be entrusted with building relationships with our families. You will also be responsible for retaining our families by offering a warm, welcoming, and memorable experience. Join Our Team! Heres Why: • Get paid well for doing something fun! Competitive compensation because we like to reward hard work., • Advancement opportunities. We constantly are looking for strong individuals to join our leadership team!, • Flexible work schedules. We know you might have other time commitments like school or another job. Well make it work!, • Additional benefits. We offer our full-time employees a benefits package that includes dental, vision, disability, 401K, and sick pay., • We also offer team appreciation days and other really cool events throughout the year. And of course, free food throughout the year. Who doesnt like that?Primary Responsibilities:, • Ability to create relationships with new and existing families that leads to customer loyalty and retention, • Demonstrate empathy in your interactions with families, • Register, schedule, take payments, and problem solve family accounts, • Be willing and able to provide exceptional customer service in person and by phone, • Encourage customers to purchase swim lesson packages, • Work effectively in a team environment to support achievement of lesson registration goals, • Maintain high customer satisfaction ratings based on explicit criteria set by the company, • Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution, • Recommend additional services to customers by understanding their needs, • Maintain a clean and safe facility at all times, • Boost morale and help maintain a positive work environment, • Restock and clean all restrooms and shower/changing areas, • Understand and showcase knowledge in all of our programs and facilities, • Assist with time sensitive projects by deadlines given, • Provide effective rebuttals to customers who are looking to release their lesson schedule, • Stay up to date and pass all continual training by the deadlines providedGeneral Qualifications:, • Must be at least 17 years old, • Must have at least 2 years of customer service experience, • Minimum of a high school diploma, • Able to exhibit a strong passion for helping others, • Possess a strong background in customer service, • Proficient in typing; at least 40 WPM, • Ability to close the deal and acquire new families that are interested in our services, • Ability to multi-task, prioritize and manage time effectively, • Open to coaching and training to increase customer acquisition performance, • Must have strong communication skills in person and over the phone, • Must be able to showcase the ability to actively listen, • Must have the ability to adapt and respond to different types of personalities, • Must always remain professional and courteous with customers, • Weekends RequiredA Few Other Things We Look At:, • We love people with a positive mindset who are fantastic team players, • A strong conversationalist who can be personable and connect with people, • Critical thinkers that can empathize with our families to ensure they have a positive experience with us, • Someone who is confident, adaptable, ambitious, and an achiever, • People who are committed and reliable, • Someone who is teachable, respectful, outgoing, and motivated, • Individuals who are open to receiving feedback and are always willing to learn

Job DescriptionSalary: $22- $32 Hourly DOE IMMEDIATE EMPLOYMENT • Compensation: $22.00-$32.00 Per Hour DOE About Us: We are a leading company specializing in fire life safety and security systems. Our team is committed to providing the highest quality services to ensure the safety and security of our clients. We are seeking a skilled and dedicated Accounting Administrator to join our growing team. Summary Description: The Service Administrator provides administrative and operational support in a service environment, managing customer service calls, dispatching technicians, processing invoices, and supporting field operations for fire alarm, security, and ERRCS systems. This role ensures smooth coordination between service teams, customers, and internal departments. Position duties and responsibilities include, but are not limited to: Responsibilities for Customer Service Representative • Handle incoming customer calls and emails regarding service, maintenance, and installation inquiries., • Schedule and dispatch service technicians for fire alarm, security, ERRCS, and MDU-related jobs., • Prepare, review, and process invoices accurately and promptly., • Maintain service records, job files, and project documentation for multiple sites., • Track open service tickets and follow up to ensure timely completion., • Coordinate with construction project managers, property managers, and field technicians., • Support Service Manager with reporting, documentation, and administrative tasks., • Ensure compliance with company policies, safety procedures, and industry standards. Qualifications • High school diploma or equivalent required; associate degree preferred., • 2+ years of administrative, dispatching, or customer service experience in construction, fire alarm, security, ERRCS, or MDU environments., • Strong computer skills (MS Office Suite, service/dispatch software, and project tracking tools)., • Excellent organizational, multitasking, and communication skills., • Positive Attitude, • Team-oriented with a customer-first approach. Physical Requirements • Prolonged periods sitting at a desk and working on a computer., • Walking Occasionally (0-3 hours/daily), • Standing- Occasionally (0-3 hours/daily), • Frequent telephone usage, must be able to speak and hear well enough to communicate with others., • Ability to think and process information quickly, clearly and accurately., • Ability to maintain focus and attention to detail in a busy office setting with moderate noise levels., • Occasional lifting of up to 20 lbs., • Ability to work in a construction office environment where site plans and schedules may require coordination with field personnel. Benefits include: • Medical, Dental, Vision and Life, insurance plans employee contributions required, • Basic Life/AD&D Insurance and Long-Term Disability Insurance covered by the employer, • Discounted AFLAC is available at the employee's expense, • 401K Retirement plan, • Vacation days, dependent on the position, • CA Paid Sick Leave earned at the rate per CA state law requirements, • Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and the day after, Christmas Day Pyro-Comm Systems, Inc. is an equal opportunity employer. All qualified candidates will be considered regardless of race, color, religion, national origin, sex, genetic information, age, disability, or veteran status.

Job Description SUMMARY The primary role of this position is to follow up in a timely manner with record providers to secure copies of records in response to our written requests. ESSENTIAL DUTIES & RESPONSIBILITIES • Review call sheet on daily basis from Team Leader, • Make phone calls to each provider to confirm our written request was received, • Update the MCS diary system with the contents of the call so our clients can read the progress of their assignments in status message, in accordance with company timeline protocol, • Diary the next call for proper follow up activities, • Assign the proper codes for status messages to client, • Determine if a copy fee is required and arrange the preparation of the check, • Inform Request Processing of any address changes to providers or clients, • Keep Client Specialist informed of difficult Providers, • Prepare excel spreadsheets as required by Providers PERFORMANCE METRICS Non-Hospital Location Caller • Upon completion of sixty-day probationary period, an average of 60 requests will be updated daily or 300 per week, • Six months of employment 325 assignment updates per week, • Eleven months of employment 350 per week, • Sixteen months 350 per week, • Upon completion of sixty-day probationary period, an average of 65 requests will be updated daily or 350 per week, • Six months of employment, 400 assignment updates per week, • Eleven months of employment, 425 per week, • Sixteen months, 450 per week QUALIFICATIONS • Excellent oral and written communication skills; strong interpersonal skills, • Strong client focus: ability to interact with customers at all levels, • Strong analytical and problem-solving skills; high-level of attention to detail, • Ability to multi-task effectively and maintain organization and composure under high pressure, • Strong knowledge of Microsoft Office (Excel, Word), • Capable of making timely, independent decisions, • Ability to work to deadlines and prioritize work Associate degree is preferred, but at minimum a High School Diploma or equivalent education and 1-2 years of related work experience SUPERVISORY RESPONSIBILITIES None PHYSICAL DEMANDS Must be able to sit for prolonged periods in a 7 1/2 hour to eight-hour day. Excessive use of phone, computer keyboard and monitor WORK ENVIRONMENT Must be able to work with Management to ensure MCS standards Pay rate, starting at $15-$16 an hour

Job DescriptionBenefits: • Bonus based on performance, • Opportunity for advancement We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Oversee the customer service team and daily operations., • Develop and implement customer service policies and procedures., • Handle escalated customer complaints and issues., • Train and mentor customer service representatives.QUALIFICATIONS:, • 5+ years of experience in customer service, with 2+ years in a managerial role., • Strong leadership and organizational skills., • Excellent communication and problem-solving abilities., • License Required: Personal line or P&C or willing to get License.

Job DescriptionWe are currently seeking a highly motivated an experienced Customer Service Representative to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health’s members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and services to CalOptima Health’s eligible members and providers. Position Information: • Department: Customer Service, • Salary Grade: 301 - $23.00 - $31.05, • Work Arrangement: Full Office in Orange, CA- Temporary Assignment for up to 6 months Duties & Responsibilities: • 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Maintains departmental productivity and quality standards. Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. Serves as a resource for other team members., • Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability., • Maintains departmental productivity and quality standards., • Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction., • Serves as a resource for other team members., • 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction. Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures., • Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department., • Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically., • Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction., • Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery., • Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures., • 5% - Completes other projects and duties as assigned. Minimum Qualifications: • High School diploma or equivalent PLUS 6 months of experience in a call center capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying., • Typing speed of 35 words per minute (WPM) required.

Job DescriptionSalary: $19.00 - $21.00 per hour DOE Top Five Reason to work at the bugman • Positive & Fun company culture, • Support from a loyal customer base, • Dedicated & caring managers, • Excellent training I want to personally let you know that here at the bugman we walk our talk and live out our Core Values every day. It's not unusual to be meeting team members here at the bugman that have been with our company for 10, 20, 25 years. It's not by accident- we take care of our team members and our team members take care of our customers. If you are looking for somewhere to call home, you might have just found it - apply today! Thank you, Brian Olson Company Overview the bugman, an award-winning pest and termite control company, is now seeking Customer Care Representatives to join our team. Were growing at a rapid pace and are looking for committed and hard-working individuals dedicated to customer service. We offer competitive benefits, an awesome team culture, and a casual but professional atmosphere. If you have high standards and want to work with the best of the best, apply with us! We're different from other pest and termite companies we are known in the community for having the highest standards of work, with an undisputed reputation for customer service. Since 1958, our success has been built upon professional application, the highest craftsmanship, and most importantly a team of committed and successful individuals dedicated to customer service. This is not just a job. We are offering a career opportunity to work with people who value your work ethic and commitment to quality work. We have very little turnover because we treat our people right! At the bugman, we offer a fun and motivating workplace experience. People like working here! Our managers are more like coaches they provide support and encouragement to be your best.Check our Careers page and see for yourself! Position Overview As a Customer Care Representative you will be our customers main point of contact. Ideal applicants will be friendly, professional, engaging, and dedicated to providing our reputation-worthy customer service. This position balances customer service, administrative support, and other team-related responsibilities. As a Customer Care Representative, you will • Operate a multi-line phone system, • Answer and process inbound phone calls, • Create and update client accounts, • Minimum 2 years office and or call center experience, • Successful completion of a drug screening, • Verifiable references, • Previous experience with Microsoft Visio and Microsoft Office applications, • Full Time, • Monday through Friday, 9:00am to 6:00pm, • You pay attention to detail, • You are customer focused, • You are committed to meeting deadlines, • You are reliable and trustworthy, • You are a phenomenal teammate Competitive Benefits and Compensation • $19.00 - $21.00 per hour, Depending on Experience, • Team Member referral bonuses, • Awards & Incentives, • Kaiser Medical, • UnitedHealth Dental, • CoPower Vision, • 401K Retirement Plan, • Vacation Pay, • Sick Pay Feel free to reach out to our hiring team at (714) 294-6016 . the bugman is a drug free workplace, complies with California Fair Change Act, and an Equal Opportunity Employer. the bugman does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are by qualifications, merit, and business need.

Job Description Title: Customer Service Representative Payrate: $21/hour Duration: 6-month assignment Hours: Monday-Friday | 8am-5pm Start Date: ASAP Location: Anaheim, CA 92806 (Onsite) Summary: Ready to be the voice that turns customer challenges into positive experiences? Join a leading Electrical and Electronics Manufacturing company where your empathy meets expertise in delivering exceptional customer support. As a Customer Service Representative, you'll be the bridge between innovative products and satisfied customers, using your problem-solving skills across voice, chat, and email channels. You'll work with a smart, diligent, and collaborative team that values your customer-first mindset and attention to detail. If you thrive on building rapport, solving complex issues, and representing the voice of the customer while driving organizational improvements, this role is your perfect fit. What You'll Do: • Handle inbound customer inquiries via live chat and email, addressing product education, troubleshooting, and warranty or return questions, • Assess customer needs by asking insightful questions and ensuring satisfaction through active listening and tailored solutions, • Build strong rapport with customers, fostering positive experiences and brand loyalty, • Collaborate with peers and consult knowledge articles to resolve inquiries accurately when answers are unclear, • Develop in-depth knowledge of the product line to provide informed and effective support, • Ensure clarity by thoroughly understanding company policies and communicating them clearly to customers, • Document customer interactions accurately within case records for future reference and management review, • Represent the voice of the customer and help drive improvements within the organization What You Bring: • Experience interfacing directly with customers and effectively deescalating challenging situations, • Strong leadership through empathetic communication and customer support, • Ability to manage and prioritize multiple customer cases simultaneously, • Proficiency in using various platforms to resolve customer inquiries efficiently, • Excellent written and verbal communication skills, • Proven experience troubleshooting complex issues and guiding customers to resolution, • Fluency in English with proficiency in email and chat communication, • Strong proficiency in Microsoft Office Suite, • Typing speed of approximately 40 words per minute Bonus Points If You Have: • Experience in electrical or electronics manufacturing industry, • Background with technical product troubleshooting, • Familiarity with CRM systems and case management tools, • Multilingual communication abilities, • Previous experience in B2B customer service environments Make a real impact by turning every customer interaction into a positive experience that builds lasting loyalty. With weekly pay and benefits, you'll have the support you need to excel in this customer-focused role. Apply now to become our next Customer Service Representative and help us deliver exceptional experiences that keep customers coming back. * TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

Job DescriptionJob Description Customer Service Representative, helping customers, taking orders from customers, cleaning dutties, production, marketing.

Job Description • THIS IS A FULLY ONSITE POSITION* SUMMARY Answers telephones, routes callers, takes messages and provides routine information to callers REQUIREMENTS RESPONSIBILITIES AND DUTIES: • Maintains established departmental policies and procedures, objectives, quality improvement program, safety, environmental and infection control standards., • Operates microfilm equipment in retrieving file data., • Interprets insurance program procedures and provisions to resolve routine patient billing inquires and problems., • Counsels patients requiring external financial assistance, including recommending third parties., • Answers all inquiries regarding patient accounts., • Researches credit balance accounts, refunds overpayments to patient, guarantor or third party payer., • Secures information relative to patient’s financial status or insurance coverage. May complete insurance forms, verify insurance coverage, and secure other information if needed., • Prepares appropriate information for billing personnel., • Answers telephones, routes callers, takes messages and provides routine information to callers. Responds promptly to inquiries and requests., • Negotiates contractual payment plans with patients as authorized., • Performs a variety of routine typing and clerical duties as necessary., • Receives complaints of poor or inadequate service and determines action to be taken., • Traces missing files., • Attends meetings as required., • High school diploma or combination of relevant experience and education required., • Previous customer service experience required, • Outstanding communication, interpersonal, mulit-tasking and analytical skills, • The ability work well with minimal supervision in a high-volume environment, • Proven ability to remain composed and professionally under difficult situations with a strong team approach, • PC proficiency with various Windows applications, • Knowledge of phone systems and technology, • Body Positions: Sitting and standing for prolonged periods., • Body Movements: Arm and hand dexterity., • Body Senses: Must have command of close and distant sight, color perception and hearing., • Work in an office, where the climate is controlled, • Category I – Position includes tasks that involve exposure to Blood borne Pathogens., • Category II – Position includes tasks that do not have exposure to Bloodborne Pathogens, however employment may require unplanned Category I tasks., • Category III – Positions includes tasks that do not involve exposure to Bloodborne Pathogens. This position would not be required to perform Category I tasks.

Job Description Position Summary: The Customer Service Representative is the voice of the organization and is the primary resource for patients and physicians to obtain information and answer questions. This position is primarily responsible to accurately, thoroughly and in a time-sensitive manner processing patient orders and providing clear and timely communication. This position also performs initial patient financial and insurance verification. Education/Experience: High School Diploma or GED equivalency with 1-3 years of home health experience preferred. Strong organization and communication skills. Reports to: Customer Service Supervisor/Manager FLSA: Non-Exempt ADA Requirements: MENTAL DEMANDS: Proven skills in critical thinking and problem solving, strong analytical, numerical, and reasoning abilities. Detail oriented and responsible. Strong leadership qualities. Flexible and innovative thinking. Uses good judgement and works well under pressure. Able to prioritize and handle multiple tasks. PHYSICAL DEMANDS: Occasional climbing, balancing, stooping and crouching. Frequent standing, walking, and sitting. Must be able to occasionally lift 10 pounds. Travel to outside locations, usually using own vehicle. MATERIALS AND SPECIAL EQUIPMENT USED: Telephone, computer, printer, fax machine, photocopier and calculator. ENVIRONMENTAL CONDITIONS: Work is generally preformed in normal office conditions, with good lighting and proper ventilation. Conditions may vary.