Trabajos Customer Service en Hasbrouck Heights, New JerseyCrear alertasJornada completa

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties Primetone LLC está buscando un Portero de Mantenimiento responsable, trabajador y con buena actitud para formar parte de nuestro equipo en Harrison, NJ. Esta es una excelente oportunidad para una persona que disfruta mantener los espacios limpios, organizados y en buenas condiciones. Buscamos a alguien confiable, puntual y comprometido con realizar un trabajo de calidad en un ambiente profesional y estable. Horario: • 40 horas por semana, • 7:00 AM a 3:30 PM, • Días libres: Viernes y SábadoSalario:, • $16 por horaResponsabilidades:, • Limpieza de áreas comunes, • Recolección de basura, • Barrer, trapear y mantener las instalaciones limpias, • Apoyo en tareas generales de mantenimientoRequisitos:, • Ser responsable y puntual, • Capacidad para realizar trabajo físico, • Estar autorizado para trabajar legalmente en los Estados Unidos, • Experiencia previa es una ventaja, pero no es requeridaInteresados pueden enviar su información de contacto y experiencia laboral para ser considerados.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Employee discounts, • Opportunity for advancement, • Paid time off, • Signing bonus, • Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Kyle Rourke - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

BettingJobs are working with a well-established iGaming operator from Europe who are readying their launch in the regulated US market. The operations will be based out of New Jersey, and they are currently looking to hire a customer support team to launch in early 2026. Key Responsibilities: • Provide responsive, professional assistance to customers through live chat, email, and phone., • Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues., • Guide customers through processes in a compliant manner following NJDGE regulations and responsible gaming policies., • Identify, document, and escalate technical or operational issues to relevant internal teams., • Maintain familiarity with our platform, games, promotions, and internal procedures to deliver accurate information., • Monitor player activity to identify potential fraud or responsible gaming concerns and escalate accordingly., • Work closely with the Compliance, Payments, and Fraud teams to resolve customer requests., • Maintain high-quality service levels and meet performance KPIs., • Contribute to a positive and supportive team environment, especially during the early launch phase. Requirements: • Previous experience in Customer Support, ideally within iGaming, online entertainment, fintech, or a regulated industry., • Strong communication skills and a customer-centric mindset., • Ability to work shifts, including evenings, weekends, and holidays (24/7 operation)., • Basic understanding of online platforms, payment methods, and troubleshooting., • Attention to detail with the ability to follow structured procedures., • Ability to work on-site in the New Jersey office. Nice to have: • Experience in a regulated iGaming market (US or international)., • Familiarity with KYC, AML, and responsible gaming principles., • Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.).

Job Description Hanwha Vision America (HVA), formerly known as Hanwha Techwin, is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals including retail, transportation, education, banking, healthcare, hospitality and airports. Hanwha Vision America is seeking an NSI Strategic Account Manager (SAM) to lead the development and execution of strategic growth initiatives within assigned National Systems Integrator (NSI) accounts. This role serves as the primary corporate relationship owner responsible for driving executive alignment, technology adoption, revenue growth, field engagement, and long-term partnership development. The NSI Strategic Account Manager acts as the bridge between Hanwha Vision corporate leadership and the NSI's national, regional, vertical, and branch organizations. Success in this role requires a combination of executive relationship management, strategic planning, business development, and cross-functional leadership. Job Responsibilities: • Develop and execute strategic business plans that drive revenue growth, technology adoption, and market share expansion within assigned National Systems Integrator (NSI) accounts., • Build and maintain executive-level relationships with key stakeholders, serving as Hanwha Vision's primary strategic liaison., • Conduct Quarterly Business Reviews (QBRs) to assess performance, align priorities, remove barriers, and identify growth opportunities., • Drive year-over-year revenue growth through white-space identification, pipeline development, and joint end-user opportunity creation., • Collaborate with Hanwha Vision Regional Sales Teams to increase branch engagement, account penetration, and project wins., • Lead technology roadmap discussions and accelerate approval, commercialization, and adoption of Hanwha Vision products and solutions., • Develop and maintain account playbooks, relationship maps, and strategic growth plans to support long-term partnership success., • Partner with NSI marketing teams to execute co-marketing campaigns, MDF initiatives, events, and demand-generation activities that produce measurable business results., • Drive sales and technical enablement through training programs, certifications, competitive positioning, and field support resources., • Serve as the central coordination point between NSI leadership and Hanwha Vision sales, marketing, product management, technical services, and executive teams to ensure strategic alignment and execution. Qualification: • Minimum 10+ years of experience in B2B sales and account management, ideally within the manufacturing and/or National Systems Integrator space., • Proven track record of exceeding sales targets and quotas, demonstrating strong negotiation and closing skills., • Strong understanding of the security industry, • Excellent written and verbal communication skills in English, with fluency in a second language being a valuable asset (especially Korean or Spanish)., • Proven ability to build and maintain strong, long-term relationships with senior executives and key decision-makers., • The ability to develop and implement strategic account plans to achieve client goals., • Strong analytical skills to identify client needs, anticipate challenges, and develop effective solutions., • Proficiency in CRM software, sales automation tools, and other relevant technology., • Ability to travel approximately 40% to 60% of the time. Travel includes customer headquarters visits, executive business reviews, industry events, trade shows, and Hanwha Vision corporate meetings. Desirable Qualifications: • Bachelor's Degree in Business, Marketing, Engineering, or related field., • Experience supporting large National Systems Integrators or Global Systems Integrators., • Knowledge of enterprise security deployments and technology approval processes., • Experience leading executive business reviews and strategic planning sessions., • Industry certifications and active participation in security industry organizations are a plus. Physical Demands: • Sitting/Travel: The role requires extended periods of sitting, including time spent traveling by car or plane, attending meetings, and working on a laptop or mobile devices while in offices, client locations, or remote settings. The position also involves periods of standing and walking during client visits and events. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Description Position Summary: The Corporate Fleet Account Manager has overall responsibility for the successful execution of Excel Facility Services Group's fleet-washing program. The Account Manager serves as the primary liaison between the corporate client, individual client locations, Excel management and field fleet-washing crews. Key Responsibilities: • Serve as the client's single point of contact for the fleet-washing program., • Manage approximately 6,000 scheduled vehicle washes per month across assigned markets., • Develop weekly and monthly washing schedules., • Coordinate vehicle availability with individual client locations., • Provide schedules and daily assignments to Crew Leads., • Monitor production throughout the week rather than waiting until month-end., • Track companywide target of approximately 1,386 washes/week., • Track individual crew target of approximately 462 washes/week., • Identify crews or locations falling behind schedule and implement recovery plans., • Coordinate make-up service for vehicles that were unavailable., • In office position, Bilingual Preferred ( Spanish) Maintain reporting distinguishing: • Scheduled vehicles, • Available vehicles, • Completed vehicles, • Client-unavailable vehicles, • Missed vehicles, • Rescheduled vehicles, • Review daily Crew Lead production reports., • Verify vehicle/unit documentation and service records., • Manage client complaints and quality concerns., • Coordinate re-washes when appropriate., • Perform periodic field visits and quality inspections., • Monitor safety and wastewater-compliance procedures., • Review chemical, equipment and supply requirements., • Coordinate equipment repairs and backup equipment., • Coordinate relief staffing for callouts and emergencies., • Monitor overtime and labor utilization., • Review Crew Lead performance incentives., • Prepare weekly/monthly client KPI reporting., • Conduct client operational meetings and performance reviews., • Coordinate with Excel accounting to verify monthly billable vehicle counts., • Identify opportunities for operational efficiencies and additional fleet/facility services. Flexible Schedule with start time as early as 4am

Company Description: B&C Industries is a packaging distribution company with over 25 years of experience in the industry. We offer a diverse line of products and have the largest inventory stock in the tri-state area. Our trained packaging specialists provide exceptional service to our customers. Key Responsibilities: • Respond to customer inquiries via phone or email in a timely and professional manner., • Troubleshoot and resolve customer complaints and issues., • Document customer interactions, track issues, and ensure follow-up where necessary., • Collaborate with other teams to ensure customer satisfaction and issue resolution., • Process orders, returns, and exchanges as needed. Qualifications: • Excellent communication skills, with competent writing skills, • Strong organizational skills, • Outstanding written and oral communication skills., • Proactive mindset and the ability to identify gaps and take initiative. Why Join Us: • Opportunity to be part of a dynamic and growing company in the packaging supply industry., • Collaborative and supportive work environment that values innovation and initiative., • Competitive compensation package and opportunities for professional development and growth.

Job DescriptionROLE DESCRIPTION: As Account Manager for Silvana Paquet Agency you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionROLE DESCRIPTION: As an Account Manager with The Sergio Bio State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of our successful insurance agency. BENEFITS: • Hourly pay plus commission/bonus, • Growth potential/Opportunity for advancement within my office and beyond, • Paid time off (vacation and personal/sick days), • Valuable career-building experience, learning this craft directly from an agent with 32 years' experience RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Use a customer-focused, review process to educate customers about insurance options., • Efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS:, • Dedicated, Loyal, Dependable not only to the client but to the agency, • Excellent communication skills to assist customers and coordinate with other agency team members, • Proactive in problem-solving, • Prior sales and customer service experience is desired (whether in the insurance industry or outside), property and casualty license will be required to be obtained At our agency we look forward to mentoring team members and bringing you into our State Farm family. Our culture is to work together in a fun and friendly home agency environment. If you are career minded and looking for a long-term guided path, then you are the candidate we want!

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for David Ziegenbalg - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations., • Spanish Preferred.

Revenue Accounting Manager | Series B SaaS | NYC Hybrid working (2-3 days in SoHo, NYC) $160,000 - $190,000 (depending on experience) + equity + benefits Talentedge are delighted to be exclusively partnering with a hyper-growth VC backed SaaS scaleup on their 1st dedicated US hire. It’s fair to say that we know the team well, having worked with the CFO many times over the years as both a candidate and hiring manager, as well having placed into the current UK team. This opportunity is to be the first dedicated US Revenue Accounting hire owing to explosive US growth (>50% of their customers are in the US), working very closely with the Global Accounting & Finance function based in London. Key responsibilities to include: • Ensure accurate revenue recognition in accordance with ASC 606, • Lead the revenue close, • Work with Product & Engineering to evolve the revenue & accounting infrastructure from a process, controls and systems perspective, utilising AI at every opportunity, • Partner cross functionally in relation to contract review and structuring, with a particular focus on GTM and Legal (all US based), • Support CFO & Finance Lead (London based) on wider accounting & finance activities Profile: • Active CPA, • High growth VC backed SaaS experience, • Established and credible business partner the GTM & Legal functions – Significant experience on advising on new and renewal contract reviews, • Strong ASC 606 grounding, • Automation-led mindset, who is constantly looking for ways to improve and enhance the tech stack, • Sharp, ambitious and curious in nature This is an opportunity not to be missed, so please get in touch ASAP with your resume. Talentedge are a leading finance recruiter for the tech and media startup & scaleup community across New York and London.

Title: Customer Support Location: Sam's Club Hearing Centres across US The updated description now emphasizes that the role is a retail customer service position at a hearing center located inside a retail store in Avondale, Arizona The posting highlights responsibilities including: • Welcoming and engaging with customers, • Creating awareness about available hearing services, • Scheduling appointments with hearing specialists, • Answering basic customer questions, • Maintaining accurate customer and appointment information, • Following up with customers regarding appointments, • Supporting customer service and administrative activities The posting also highlights: • Competitive pay of $17–$19 per hour, • Paid training, • Health insurance, • Career advancement opportunities, • Supportive and customer-focused work environment, • Opportunity to make a meaningful difference in people's lives

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: Manny has been proudly serving New Jersey and New York for over 25 years and leads two multi-lingual offices known for their professionalism and dedication. His pride in his accomplishments as an agent is reflected in the way his team shows up each day—with energy, commitment, and a strong focus on helping customers. Team members enjoy the benefits of a 401k plan and the flexibility needed for true work-life balance. If you’re looking to join an experienced agency where your contributions are valued and your growth is supported, Manny’s team could be the perfect place for you. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Manny Coby - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: I opened my agency in 2017 after spending seven years as a team member with State Farm. That experience gave me a strong foundation in both customer service and agency operations, and it shaped how I lead and support my team today. I’m very family-oriented and believe strongly in maintaining a healthy work-life balance. I built my agency with one simple goal in mind: helping people truly understand their coverage and feel confident in the protection they have. That mindset drives how we serve our customers every day. Our office is centered around growth, accountability, and positivity. I’m committed to creating a supportive environment where the right people can develop both professionally and personally while feeling valued as part of the team. If you’re motivated, enjoy working with people, and are looking for an opportunity where you can grow and make an impact, I’d love to connect with you and see if this could be the right fit. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Mariela Gonzalez - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionJoin the Facilities360 Team Facilities360 is seeking an experienced, hands-on Account Manager to oversee custodial operations for Montclair Public Schools. This leadership position is responsible for managing daily custodial operations across multiple school facilities, ensuring exceptional service delivery, employee engagement, quality assurance, and client satisfaction. The successful candidate will serve as the primary point of contact for district leadership, custodial staff, and Facilities360 management while leading a team dedicated to maintaining clean, safe, and healthy learning environments. Position Summary The Account Manager will provide operational leadership and oversight for approximately 920,000 square feet of educational facilities throughout Montclair Public Schools. This role requires strong leadership, communication, organization, and problem-solving skills, with a focus on quality, safety, employee relations, and customer service. Key Responsibilities • Manage all day-to-day custodial operations throughout the district, • Conduct routine inspections and quality assurance audits, • Develop and maintain staffing schedules and site assignments, • Lead employee onboarding, training, coaching, and performance management, • Ensure compliance with contract requirements and district expectations, • Coordinate special projects, summer cleaning, floor care, and event support, • Maintain positive relationships with district administrators and facility personnel, • Monitor inventory, equipment, chemicals, and supply usage, • Investigate and resolve operational concerns promptly, • Prepare operational reports and performance metrics, • Participate in transition planning and mobilization activities, • Support safety programs and regulatory compliance Qualifications • Minimum 5 years custodial management experience, • Experience managing K-12 school custodial operations preferred, • Strong leadership and employee development skills, • Excellent communication and customer service abilities, • Experience with quality assurance programs and inspections, • Knowledge of floor care, carpet care, and custodial best practices, • Ability to manage multiple facilities and priorities, • Proficiency with Microsoft Office and mobile technology, • Valid driver’s license and reliable transportation Preferred Qualifications • Experience working in union environments (SEIU/32BJ preferred), • School district custodial management experience, • Bilingual (English/Spanish or English/Arabic) a plus, • Experience with transition and mobilization projects Compensation & Benefits • Competitive Salary, • Health Benefits, • Paid Time Off, • Professional Development Opportunities, • Career Growth Opportunities, • Supportive Leadership Team Why Facilities360? At Facilities360, we believe our employees are our greatest asset. We are committed to creating a workplace built on respect, accountability, teamwork, and service excellence. Our managers are empowered to lead, innovate, and make a meaningful impact in the communities we serve. Apply Today Visit: www.facilities360.com/join-our-team Facilities360 is an Equal Opportunity Employer. Clean. Safe. Ready.

We are seeking a proactive and analytical CL Account Management Specialist (Logistics Sales Specialist) to support key customer account management, sales strategy execution, and business performance improvement across our logistics and supply chain operations. This role will collaborate closely with customers, internal operations teams, and global headquarters to drive revenue growth, enhance service quality, and ensure smooth end-to-end business processes, as well as logistics operational support. The ideal candidate has strong communication skills, data analysis capabilities, customer-facing experience, and a solid understanding of logistics or supply chain operations. Core Roles • Be the point person for all of communication channel within organization, relevant statistics and planning, monthly business reviews and manage division KPIs., • Lead and manage sales planning and strategic initiatives including annual, semi-annual, quarterly, weekly operating plans., • Challenges and supports forecast assumptions based on analysis of market data, industry dynamics, statistics, and business trends., • Create long-range sales forecasts, working closely with Sales and Operations teams., • Market research (logistics, freight forwarding, warehouse)., • Execute complex quantitative and qualitative analyses of warehouse and transportation costs and metrics., • Provide specialized consulting, strategy development and systems integration services to help clients leverage technology to build effective customer relationships., • Support executive management in process development of business. Key Responsibilities Account Management & Customer Support • Support day-to-day account management for key customers, including order management, service coordination, issue escalation, and follow-up., • Maintain strong customer relationships through regular communication, service reviews, and responsiveness to inquiries and requests., • Assist in preparing customer reports, KPIs, and business review materials. Operations & Business Support • Support sales planning activities, including forecasting, pricing updates, and customer business analysis., • Prepare quotations, rate updates, and commercial documents under guidance from senior team members., • Analyze customer volume trends, operational performance, and cost structures to support decision-making., • Transportation and warehouse operation support Performance Analysis & Reporting • Generate and analyze sales performance reports, margin analysis, and operational dashboards., • Identify service or cost deviation trends and provide recommendations for corrective actions., • Support development of improvement plans with operations and transportation teams. Cross-Functional Collaboration • Work closely with warehouse, transportation, and operations teams to ensure seamless execution of customer requirements., • Communicate schedule changes, operational risks, and improvement opportunities across departments., • Coordinate with HQ/global branches for pricing, routing guides, SOP updates, and special projects. Process & Service Improvement • Support continuous improvement initiatives to enhance service quality, operational efficiency, and customer satisfaction., • Assist in SOP creation, revisions, and implementation of standardized service processes., • Participate in root-cause analysis for service failures and monitor action plan progress. Administrative & Support Duties • Maintain accurate sales and customer data in internal systems (ERP/CRM/WMS/TMS)., • Support internal audits, compliance checks, and customer requirements documentation., • Perform additional duties assigned by the Sales Manager or department leadership. Qualifications • Bachelor’s Degree in Business, Supply Chain, Logistics, or related field preferred., • 5+ years of experience in logistics, supply chain, sales support, or customer account management., • Bilingual in English and Korean., • Experience with Microsoft office, particularly Excel (VLOOKUP’s and pivot tables), • Proficient in Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint, • Strong analytical skills with proficiency in Excel and PowerPoint (data analysis, reporting, presentation)., • Experience in 3PL, freight forwarding, warehousing, or transportation operations preferred., • Strong communication and coordination skills; ability to work effectively cross-functionally., • Highly organized with strong attention to detail and ability to manage multiple tasks., • Ability to thrive in a fast-paced logistics environment. Skills • Detail oriented and ability to manage multiple tasks and prioritize time sensitive situations in a fast-paced environment, • Clear and concise communication skills with good attitude and ability to work in a team setting, • Able to sense urgency and know when to escalate for assistance, • Can create and maintain professional relationships with customers and carriers Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs / paid holidays Business Hours: Mon-Fri 08:00 AM to 5:00 PM (Flexibility to work extended hours or occasional overtime as required to support transportation operations) Job Type: Full-time This position is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States without employer sponsorship. Equal Opportunity & Inclusive Workplace LX Pantos America, Inc. is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value diverse backgrounds, experiences, and perspectives, and we strive to create an environment where all employees feel respected and empowered. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Job DescriptionDescription: As an Account Manager, you will serve as a primary point of contact for customers, distributors, and brokers. You will work closely with both external clients and internal teams to understand customer needs, coordinate projects, monitor account activity, and ensure successful delivery of solutions. The ideal candidate is customer-focused, organized, proactive, and comfortable managing multiple priorities in a fast-paced environment. Requirements: • Build and maintain strong, long-term relationships with customers, distributors, and brokers., • Serve as the primary point of contact for assigned accounts., • Act as a trusted advisor to key customers and provide exceptional customer service., • Communicate with customers through email, phone, virtual presentations, screen sharing, and in-person meetings., • Understand customer needs and coordinate the timely delivery of solutions., • Provide regular updates regarding monthly and quarterly initiatives., • Track and forecast key account metrics., • Monitor and analyze customer product usage., • Identify opportunities to meet customer needs and create additional value., • Support the onboarding and integration of new clients., • Coordinate projects and communication between customers and internal departments, including:, • Purchasing, • Research & Development, • New Product Development, • Finance, • Manufacturing, • Assist with product pricing analysis., • Manage multiple projects and competing priorities while maintaining strong attention to detail., • Meet established deadlines and support additional business needs as required. Qualifications • 1–2 years of account management or relevant professional experience preferred., • Experience providing client-focused solutions based on customer needs., • Strong verbal and written communication skills., • Excellent listening, negotiation, and presentation skills., • Strong organizational and time-management abilities., • Ability to manage multiple projects and priorities simultaneously., • Strong attention to detail and follow-through., • Critical-thinking and problem-solving skills., • Self-motivated and comfortable working in a results-driven environment., • Ability to prioritize competing responsibilities and meet deadlines., • Basic math skills., • Basic knowledge of Microsoft Excel, Windows, and Outlook. Our Commitment to You At Jimmy's Gourmet Bakery, we believe our team's success starts with feeling valued and supported. That's why we offer: • Competitive pay and performance bonuses, • 401(k) with company match, • Health, dental, and vision insurance, • Company-paid life insurance and EAP support, • Generous PTO and career growth opportunities Join a team that values your contributions and well-being.

ProDirect Laboratory PRODIRECT Dental Lab is known for providing our dentists with the resources and experience of a national dental lab with the personalized service of local boutique labs. We are a global organization with over 35 years of experience in providing world class service and products to our customers. Let's redefine excellence, together. Job description Position Highlights: We are rapidly expanding our US team and are seeking an experienced Costumer Service Manager. The Customer Service Manager will oversee daily operations, coach and develop team members, resolve escalated customer concerns, and identify opportunities to improve service quality, efficiency, and customer satisfaction. The ideal candidate is an effective leader with strong communication and problem-solving skills who can balance customer needs with business objectives. About us: Mission Statement: To promote prosperity in the lives of both doctors and patients of present and future generations by pushing industry boundaries and upholding our customer-driven commitment to excellence. Office Based: ProDirect Dental Laboratory 160 Chubb Ave, Suite 102, Lyndhurst, NJ 07071 Position Highlights: Customer Service Manager Duties: • Supervising day-to-day operations in the customer service department., • Responding to customer service issues in a timely manner., • Creating effective customer service procedures, policies, and standards., • Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis., • Maintaining accurate records and documenting all customer service activities and discussions., • Assessing service statistics and preparing detailed reports on your findings., • Hiring and training new customer service agents., • Managing the approved budget of the customer service department., • Staying informed on the latest industry techniques and methods., • Excellent and strong negotiation and persuasion skills Job Description (including but not limited to) • Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources., • Maximizes customer operational performance by providing help desk resources and technical advice., • Accomplishes customer service human resource objectives by recruiting, selecting, training, and coaching employees., • Manages customer service staff, communicates job expectations, and performs appraisals and job reviews., • Meets customer service financial objectives by forecasting requirements, prepares annual budgets, and schedules expenditures., • Improves customer service quality results by conducting surveys and studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results., • Implements production, productivity, quality, and customer-service standards., • Contributes customer service information and recommendations to strategic plans and reviews., • Audits customer service procedures and trends and determines system improvements., • Enforces company policies and procedures., • Determines customer service requirements by maintaining contact with customers and visiting operational environments., • Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations. Skills and Qualifications • Bachelor’s degree in business administration or relevant field., • A minimum of 5 years of proven experience in a customer service position., • 3 years of proven experience in leadership, • Proficiency in Microsoft Office and customer service software., • Outstanding written and verbal communication skills., • Good understanding of management practices and techniques., • Excellent leadership and interpersonal skills., • Call Center experience is a plus, • Dental lab customer experience is a plus Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Work Location: In person

Job Description Sales & Account Manager – Construction East NJ – Primarily Field-Based $75K - $100K Base Salary + Commission Overview A growing Brooklyn-based masonry and exterior construction company is looking for a driven Sales & Account Manager with proven construction sales experience to develop and grow its New Jersey market. Previous sales experience within the construction industry is required. Candidates should have experience selling construction services, materials, or related solutions. This person will take full ownership of building the territory, aggressively pursuing new opportunities, developing relationships with general contractors, and driving new revenue. This role combines new business development with ongoing account management. The right person will own customer relationships beyond the initial sale, staying involved through project completion, ensuring customer satisfaction, addressing issues, and building relationships that lead to repeat business. The ideal candidate is hungry, proactive, highly accountable, and respectful, with a strong sense of ownership and follow-through. Responsibilities • Develop new business throughout the East NJ market., • Aggressively identify and pursue new construction opportunities., • Build and maintain strong relationships with general contractors and other industry contacts., • Conduct consistent prospecting, outreach, and field-based business development., • Identify potential projects and job sites while traveling throughout the territory., • Coordinate with the estimator on proposals and follow opportunities through closing., • Take ownership of customer accounts from initial outreach through project completion and repeat business., • Coordinate with the Project Manager to ensure customers remain informed and supported throughout each project., • Serve as a customer liaison, proactively addressing questions and issues as they arise., • Follow up on customer satisfaction and identify opportunities for additional and repeat business., • Assist with payment and collection follow-up when needed., • Track and report sales activity, proposals, signed projects, and revenue generated. Qualifications • Proven construction sales and business development experience., • Strong knowledge of the construction industry and construction sales process., • Demonstrated track record of generating and closing new business., • Aggressive, proactive, and results-driven approach to sales., • Strong sense of ownership and accountability for results., • Strong prospecting, networking, and relationship-building skills., • Respectful and professional approach to customers and business relationships., • Highly customer-focused, with a commitment to customer satisfaction and repeat business., • Strong follow-through and willingness to stay involved beyond the initial sale., • Organized and numbers-driven, with the ability to track and report on sales performance., • Experience selling to general contractors, builders, developers, or other construction clients preferred. Ideal Candidate • 2+ years of construction sales experience., • Construction services/materials/related solutions., • Performance/earning motivated., • Hungry to build territory/make it own. This is a full-time, primarily field-based position covering East NJ. Email Resume to: chana@maiplacement.com

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group’s Sales Team has an exciting career opportunity for a full time Strategic Accounts Manager reporting to the Director, Market Sales. This position will be working from Central & Northern NJ and Eastern Upstate NY Position Summary: The Strategic Accounts Manager at Celebrity Cruises Brand is responsible for profitable revenue generation from assigned retail travel accounts (generating a minimum of $50K in annual revenue) with a cumulative portfolio of $20M. Strategic Accounts Manager is accountable for growth of assigned accounts to meet company sales and growth goals with emphasis on account penetration. Essential Duties and Responsibilities: • Builds and maintain relationships with decision-makers, front line advisors and managing team of accounts within territory., • Conducts annual contract negotiations, including revenue/passenger growth targets and allocation of co-op marketing funds., • Analyzes sales data and business trends to conduct business reviews with assigned accounts., • Develops tactical promotion strategies for assigned accounts, with accountability for ROI analysis and practice-sharing., • Conducts and coordinates agent trainings, ensuring the development of Celebrity brand champions. Ensures that assigned accounts and advisors are kept up to date with the latest brand information including itineraries, pricing, product enhancements and trade resources., • Consistently monitors and updates customer business profiles within CRM system (ROI, cost of sale, yield, retention, automation), • Partner with Director of Sales and HQ teams to develop and implement strategies to take advantage of new sales opportunities within region., • Works with Key Account Manager handling HQ roll-up accounts to analyze and develop opportunities and targeted initiatives., • Gathers and communicates reporting on customer business profile (ROI, cost of sale, yield, retention, automation)., • Strategic Accounts Manager is responsible for complete knowledge of all Celebrity Cruises products, services, and brand representation., • Strategic Accounts Manager will perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications, Knowledge and Skills: • Minimum 3 to 5 proven outside sales experience required., • Travel industry preferred., • Must be able to travel and live in assigned territory., • Established success and proven proficiency in the core competencies required., • Bachelor's degree preferred, or combination of education and experience., • Must be able to work weekends., • Applies sound judgment, • Negotiation Skills, • Financial /Business acumen, • Presentation and Communication skills, • Information Management (Technology; Sales Automation), • Territory Management, • Interpersonal and Collaboration skills, • Sales Aptitude and Ability, • Strong solution selling skills, • Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions, • Ability to display the highest level of personal integrity, takes responsibility for personal and organizational results, and proactively develops greater ability, • Fosters Collaboration and Cooperation, • Champions Change and Innovation We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. No immigration sponsorship offered. Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Call Center Career Ladder! Job Summary: The Patient Services Specialist I is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialists are experienced professionals that deliver an exceptional patient experience through excellent customer service, empathy, and patience. Job Responsibilities: • Schedule appointment requests., • Communicate insurance participation, financial responsibility and time of service policy., • Obtain patients’ insurance/demographic information and register in EPIC., • Perform real-time insurance verification and interprets responses. Escalates cases for resolution as appropriate., • Participate in team discussions about complex patient scheduling needs., • Address outstanding Epic work queue accounts., • Schedule Epic referral., • General faxing, filing, and mail sorting., • Provide support and back-up coverage as needed., • Performs other related duties as assigned. Job Requirements: • High School Diploma or the equivalent required., • Minimum of 1 year of relevant experience including proficiency in medical terminology., • Excellent customer service and problem assessment skills., • Strong proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs., • Prior high volume customer service experience in a call center environment is preferred., • Bilingual (English/Spanish) a plus.

COMPANY DESCRIPTION RéVive™ is a luxury skincare line founded by noted Plastic and Reconstructive Surgeon Dr. Gregory Brown in 1997. Inspired by patented and Nobel Prize Winning science, RéVive's products are scientifically formulated to reduce visible signs of aging with Bio-Renewal Technology. RéVive™ can be found at reviveskincare.com, select specialty stores and luxury online retailers in the US, UK, and globally. JOB SUMMARY This position is responsible for liaising with our 3rd party customer service team to manage end consumer inquiries, website orders and any associated needs for that channel as well as orders for several other channels (see below). While not directly handling customer service, they serve as the key liaison between the 3PL customer service team, our warehouse and internal brand teams, ensuring customer issues are properly escalated and resolved. They need to have a comprehensive understanding of our product assortment and benefits, our website functionality, customer shipping requirements, warehouse processes & our loyalty program. This position will work directly with our 3rd party warehouse to manage all of their shipments. They will prepare and provide reporting on inventory, customer inquiries & returns/reshipments. Responsibilities: Customer Service: • Serve as the key contact for the 3rd party customer service team and the primary liaison with the warehouse. Receive and review customer inquiries and issues escalated by the 3PL customer service team, then coordinate with the warehouse and relevant internal stakeholders to ensure timely resolution, • Manage warehouse work orders and e-com GWP (Gift with Purchase) orders, coordinating with the warehouse team for assembly, packing and shipping execution, • Handle product exchanges, liaising between the 3PL customer service team and the warehouse to ensure timely exchange processing, • Maintain customer service inquiry tracker based on information received from the 3PL customer service team and review to detect any patterns or trends in customer issues, • Provide monthly reporting on customer service inquiries as well as returns & reshipments including product & customer information, cost & issue, • Work to automate processes and increase efficiencies while enhancing the customer experience, • Maintain comprehensive product knowledge to effectively support the 3PL customer service team with product-related inquiries and ensure accurate information is communicated to customers. E-Commerce Order & Channel Management: • Manage all E-commerce orders across DTC, TTS, Amazon and 3rd Party E-Commerce channels through Shopify, including daily review for fraud & coordination of shipment with 3rd party warehouse, • Monitor the status of all E-commerce orders to ensure warehouse SLA is being met, • Contact shipping partner to resolve shipment inquiries/issues & investigate shortage/damage claims with third party warehouse team. Dispute/respond with evidence for all chargebacks within the necessary timeframe, • Manage FAQs page on the website, • As needed, assist Distribution Team in coordination of any E-commerce initiatives with third party warehouse team, including but not limited to: Kit assembly, any gift or promotional packaging coordination, managing packaging supply levels, shipping cutoffs, order forecasts. SPA & Boutique Order Management: • Manage order processing for SPA and boutique channels, review orders received, provide feedback, confirm PO in customer portal if needed, solicit changes where needed, • Manage Shopify Wholesale platform, including customer setup and product setup for wholesale accounts, • Set up new customers, • Provide weekly stock inventory updates to necessary stakeholders and manage inventory status & allocations on all order platforms, • Provide warehouse with any necessary instructions for processing, packing, labeling and shipping., • Maintain a thorough understanding of all customers’ shipping instructions & requirements. Coordinate pickups with warehouse & customer for those who will arrange their own freight. Requirements: • Undergraduate degree in supply chain, sales administration, business administration, or a related field preferred., • 3-5 years of direct experience, in a consumer goods industry (beauty is a plus), with: e-commerce and wholesale/boutique order management, international shipping, working with a 3rd party warehouse (3PL), and Shopify / Shopify Wholesale platform experience., • Demonstrated experience collaborating in a corporate setting with cross-functional teams (e.g., marketing, product development, and supply chain)., • Experience liaising with 3rd party customer service teams and coordinating with warehouse and internal stakeholders to resolve escalated customer issues with professionalism., • Strong product knowledge aptitude — ability to quickly learn and communicate product assortment, benefits and specifications to support the 3PL customer service team., • Knowledge of compliance regulations related to customer service and sales operations (e.g., protecting customer data)., • Proficient in Microsoft Excel, with skills including V-lookups and pivot tables., • Outstanding verbal and written communication abilities., • The ideal candidate should be a detail-oriented, enthusiastic, and resourceful person who demonstrates strong initiative, excellent time management, and effective prioritization skills.

Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Call Center Career Ladder! Job Summary: The Patient Services Specialist II provides support to the departmental call center that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic or interventional radiology services, physician referral/appointments, and general information for the Department of Radiology. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience through excellent customer service, empathy and patience. Essential Duties • Schedule appointment requests for diagnostic or interventional radiology services, per area of assigned responsibilities. Utilize existing tools to facilitate securing the right appointment with the right medical provider or team. Indicate special needs (e.g., special accommodation, interpreter, etc.)., • Communicate insurance participation, financial responsibility (if applicable), and time of service policy to patient population., • Ensure that patients understand the arrival and check-in process, pre-appointment instructions and patient safety precautions, and other relevant information. Email specialty patient forms if needed., • Obtain patients’ insurance and demographic information and ensure all obtained information is registered in Epic with 100% completeness and accuracy. Accurately complete required tasks and fields in pre-registration., • Maintain knowledge of insurance requirements. Perform real-time insurance verification and interpret responses. Inform patients of insurance requirements for services provided. Escalate cases for resolution as appropriate., • Help identify and document trends using established protocol. Escalate issues to Supervisor/Manager for resolution., • Support and participate in a collaborative team-oriented environment. Facilitate team discussions about complex patient scheduling needs., • Take ownership for resolving scheduling conflicts and communicate with management team and care providers to resolve scheduling issues., • Collaborate with all coworkers and follow up as appropriate regarding reported complaints, problems, and concerns., • Ensure "warm transfer" of calls and inquiries are routed to the correct party for resolution. Escalate cases as appropriate., • Collect pre-registration information to address outstanding Epic work queue accounts., • Perform outbound calls to perform Epic referral scheduling., • Maintain patient privacy and confidentiality according to HIPAA requirements at all times. Successfully complete all required trainings., • Keep current on all organizational and practice policies and standard operating procedures., • General faxing, filing, and mail sorting., • Contribute to the team by providing support and back-up coverage as needed and directed by Supervisor and/or Manager., • Work on escalated cases with higher complexity as assigned., • Help to mentor other Specialists to resolve complex issues/cases. Escalate such cases to Supervisor for resolution. Ensure remedy is executed in a successful manner., • Mentor assigned Patient Service Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information., • Provide suggestions and recommendations to improve workflow, communication, and overall protocols to better serve the needs of the patients and department., • Conform with all applicable HIPAA, billing compliance, and safety guidelines., • Keep current on all organizational and practice policies (e.g., infection control, HIPAA), goals, initiatives, and required trainings. Interventional Radiology (IR) Track Duties: In addition to the above, Specialists working on the IR track will also perform the following duties: • Coordinate pre-procedure testing and clearances and ensure complete and accurate documentation of pertinent information in Epic., • Escalate complex cases as needed to RNs to ensure successful remediation. Qualifications • High School Diploma or equivalent required, Associates preferred., • Minimum of 3 years of relevant experience, including proficiency in medical terminology and prior medical practice experience., • For IR track, surgical or invasive subspecialty experience is required., • Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations, including the ability to maintain professional demeanor under pressure due to the high volume and urgent nature of calls., • Excellent skills in problem assessment, using good judgment, and collaborative problem solving in complex and interdisciplinary settings., • Ability to perform tasks with accuracy and minimal error rate., • Excellent verbal and written communication skills, including interpersonal skills. Ability to communicate in a clear and concise manner to ensure understanding of information by patients and customers., • Strong proficiency with Microsoft Office (Word and Excel) or similar software is required, and an ability and willingness to learn new systems and programs., • Bilingual (English/Spanish) a plus.

Job DescriptionWe are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-paced call center setting. This is a Long-term Contract opportunity for someone who enjoys resolving concerns, managing service requests, and delivering a positive customer experience through clear and effective communication. The ideal candidate is organized, adaptable, and comfortable working closely with internal teams to ensure customer needs are addressed accurately and efficiently. Responsibilities: • Respond to customer inquiries and take ownership of service-related concerns, including researching issues and driving them to resolution., • Enter and manage customer requests with accuracy, ensuring each order or service need is completed in a timely manner., • Partner with internal departments such as billing, sales, and operations to coordinate effective solutions for customers., • Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently., • Recognize patterns in recurring service challenges and communicate them to the appropriate teams for review and improvement., • Adjust quickly to updated workflows, shifting priorities, and changing business needs while maintaining service quality., • Maintain clear records of customer interactions and follow-up actions to support consistency and accountability., • Deliver attentive support in a high-volume environment while balancing responsiveness, accuracy, and attention to detail.• 1-3 years of experience in a customer-facing position, with prior call center experience preferred., • Ability to work on-site five days per week in a corporate call center environment., • Strong verbal and written communication skills with a detail-oriented and customer-oriented approach., • Demonstrated active listening, problem-solving, organization, and time-management abilities., • Ability to manage competing priorities, meet deadlines, and work with minimal supervision while maintaining accuracy., • Proficiency with Microsoft Teams, Outlook, Excel, and Word., • Fluency in English is required; Spanish bilingual skills are a plus., • Dependable, adaptable, and comfortable working in a fast-paced environment focused on customer service.

Account Manager Company Description Best Accessory Group is a leading designer, manufacturer, and distributor of beauty, personal care, lifestyle, and accessory products sold through major retailers across North America. Our portfolio includes both licensed and private-label brands, with partnerships that include Wrangler, Ben Sherman, Body Glove, Laura Ashley, Betsy Johnson, RCA, and more. We work with some of the largest retailers in the country, developing innovative products, building strong retail partnerships, and bringing new programs to market. As we continue to grow, we are looking to add an Account Manager who can help expand our footprint with both existing and untapped retail accounts. Role Description Best Accessory Group is seeking an Account Manager to drive new business development across retail, wholesale, and distribution channels. This is a hunter-focused sales role for someone who understands wholesale sales, enjoys building relationships, and is motivated by creating new opportunities. You will be responsible for identifying and developing new retail partnerships, introducing product programs to buyers, and helping expand our presence with major retailers. While the role begins heavily focused on business development, there is long-term opportunity to grow and manage key accounts as relationships are established. This position is based onsite in Midtown Manhattan. Qualifications Required Qualifications • 1+ years of wholesale sales, account management, business development, or related sales experience, • Experience selling products into retail, wholesale, distribution, or consumer goods channels, • Strong communication, presentation, and relationship-building skills, • Self-motivated and comfortable prospecting new accounts, • Highly organized with strong follow-through, • Proficiency with Microsoft Office, including Excel, Outlook, and PowerPoint, • Ability to work onsite in Midtown Manhattan five days per week Preferred Qualifications • Experience selling beauty, personal care, wellness, lifestyle, apparel, accessory, or consumer products, • Experience working directly with retail buyers or wholesale customers, • Existing relationships within retail, specialty retail, or distribution channels, • Experience developing new business rather than solely managing existing accounts, • Experience working in a fast-paced entrepreneurial environment What We Offer • Competitive base salary of $80,000 - $100,000, depending on experience, • Performance-based bonus and commission opportunities, • Medical benefits, • 401(k), • Paid time off, • Opportunity to work with nationally recognized brands and major retail partners, • Exposure to product development, licensing, retail strategy, and brand growth initiatives, • Career growth opportunities within a growing and entrepreneurial organization Compensation Base salary is dependent upon experience and qualifications. In addition to base compensation, employees are eligible for performance-based bonus and commission opportunities tied to sales growth and business development results. Additional Job Application Terms This job is part of LinkedIn’s Full-Service Hiring beta program. Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.We’re committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you’re a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don’t hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.

Account Manager Location: Palisades Park, NJ — On-Site Employment Type: Full-Time Experience: 2–5 Years About ShipDudes ShipDudes is a fast-growing, technology-enabled third-party logistics (3PL) company helping e-commerce and omnichannel brands scale their fulfillment operations. We work with growing consumer brands across e-commerce, retail, Amazon, Walmart, and other sales channels, managing everything from inventory receiving and storage to order fulfillment, shipping, and operational support. Our goal is simple: provide brands with the level of service, communication, and execution we would expect if we were running the brand ourselves. As ShipDudes continues to grow, we are looking for an Account Manager who can take true ownership of customer relationships and become a key part of our customer experience team. The Role: As an Account Manager at ShipDudes, you will own a portfolio of brands and serve as their primary point of contact. This is not a traditional customer service role where you simply respond to questions and pass requests between departments. You are the quarterback for your accounts. You will be responsible for understanding what is happening across your customers’ businesses, coordinating internally with our warehouse and operations teams, communicating proactively, solving problems, and ensuring issues get all the way to the finish line. Problems will happen in logistics. Inventory may arrive incorrectly. A carrier may experience a delay. A warehouse deadline may be missed. An integration may encounter an issue. Regardless of where a problem originates, the Account Manager owns the customer relationship and is responsible for making sure the customer feels that someone is actively driving the issue toward resolution. What You’ll Do • Own the day-to-day relationship for a portfolio of ShipDudes customers., • Serve as the primary point of contact between customers and ShipDudes., • Build strong relationships with brand founders, operators, e-commerce teams, and other key stakeholders., • Develop a strong understanding of each customer’s products, inventory, order volume, operational requirements, upcoming launches, and priorities., • Coordinate closely with warehouse, receiving, inventory, shipping, technology, and operations teams., • Take ownership of customer issues from the moment they arise through full resolution., • Establish clear expectations and realistic timelines with customers., • Follow up internally to ensure commitments and deadlines are being met., • Proactively communicate delays or changes before the customer has to ask for an update., • Identify potential problems before they become customer escalations., • Prepare thoroughly for customer calls and meetings., • Maintain accurate notes, follow-ups, account information, and open action items., • Support the onboarding and launch of new customers., • Coordinate larger operational projects, including product launches, inventory transfers, retail orders, and special projects., • Monitor account health and customer satisfaction., • Identify accounts that may be at risk and proactively work with leadership and operations to address concerns., • Identify opportunities to strengthen and expand customer relationships., • Escalate issues internally when additional support or urgency is required., • Ensure customer commitments do not fall through the cracks. What Success Looks Like Ownership The brands you manage are your brands. You should understand what is happening across your accounts without needing leadership to constantly ask for updates. Proactivity You do not wait for customers to discover problems. If something is supposed to happen Wednesday, you are checking on it ahead of time and making sure it happens — or communicating proactively if the timeline changes. Communication Customers should always understand: • What is happening, • What is being done about it, • Who is responsible, • What happens next, • When they should expect another update Follow-Through If you tell a customer something will happen, you make sure it happens. If circumstances change, you communicate that change immediately and establish a new expectation. Problem Solving You do not simply forward messages between customers and the warehouse. You take ownership of understanding the problem, coordinating the right people internally, and moving the situation toward resolution. Organization You can manage multiple customers, conversations, projects, deadlines, launches, and operational issues without letting important details fall through the cracks. Relationship Building Your customers should feel that you understand their business and can be trusted when things are going well — and especially when something goes wrong. Key Performance Indicators Account Managers at ShipDudes will be measured across several areas, including: • Customer Retention / Churn: Maintaining strong customer relationships and minimizing preventable customer loss., • Customer Satisfaction: Overall customer sentiment, relationship quality, and feedback., • Response Time: Providing customers with timely responses and acknowledgement of issues., • Account Health: Proactively identifying potential risks, issues, or dissatisfied customers before they escalate., • Task Completion & Follow-Through: Ensuring customer requests, operational commitments, and internal action items are completed on time., • Onboarding Performance: Helping new customers launch smoothly and successfully., • Account Expansion: Identifying opportunities to deepen customer relationships and support additional growth where appropriate. Performance will be evaluated not only on whether problems occur, but on how effectively the Account Manager communicates, takes ownership, and drives those problems toward resolution. What We’re Looking For • 2–5 years of experience in account management, customer success, operations, logistics, e-commerce, or a related customer-facing role., • Previous experience in 3PL, logistics, fulfillment, supply chain, or e-commerce is a major plus., • Strong written and verbal communication skills., • Strong relationship-building abilities., • Extremely organized and detail-oriented., • High level of ownership and personal accountability., • Ability to manage multiple customers and priorities simultaneously., • Strong problem-solving skills., • Comfortable communicating directly with founders, executives, and operations teams., • Ability to remain calm and professional during customer escalations., • Comfortable pushing internally for answers, urgency, and results when necessary., • Ability to work independently without needing constant reminders or supervision., • Comfortable learning operational systems, fulfillment processes, and technical concepts., • Ability to thrive in a fast-moving and rapidly growing environment. Schedule & Location This is a full-time, on-site position at our Palisades Park, New Jersey location. The position follows a standard five-day workweek. We believe being together in person allows our Account Management, Operations, and Warehouse teams to communicate faster, solve problems more effectively, and provide a better experience for our customers. Career Growth ShipDudes is growing quickly, and we want our strongest performers to grow with the company. Potential career progression may include: Account Manager → Senior Account Manager → Account Management Team Lead → Director of Account Management / Customer Success As the company continues to scale, there will be opportunities for high-performing team members to take on larger customer portfolios, strategic accounts, leadership responsibilities, and broader roles within the organization. Why ShipDudes This is an opportunity to join a growing company where your work has a direct impact on both our customers and the business. You will work closely with growing consumer brands, learn the logistics and e-commerce industry from the inside, and gain exposure to warehouse operations, supply chain, technology, customer success, and business operations. We are looking for people who want responsibility, want to learn quickly, and want to build something — not just fill a seat. At ShipDudes, we value people who: • Take ownership, • Move with urgency, • Communicate clearly, • Care deeply about customers, • Follow through on commitments, • Solve problems instead of passing them along, • Continuously look for ways to improve

Nephrology/rare disease/hospital experience POSITION OVERVIEW The Territory Account Manager contributes to the Company’s success by developing, maintaining, and expanding sales within the assigned territory. The incumbent creates and executes a strategic business plan to maximize net sales of assigned products in alignment with commercial leadership and all Company guidelines, policies, and objectives. SUMMARY OF KEY RESPONSIBILITIES • Creates a business plan to maximize territory sales and generate revenue., • Develops, implements, and continuously builds knowledge of territory, market dynamics, products, competitors, and disease states., • Achieves sales goals, conducts day-to-day activities including submitting timely and accurate reports (expenses, business plans, etc.) while adhering to ethical sales practices, compliance guidelines, and promotional regulations., • Develops and maintains superior relationships with target audience (MDs, RNs, NPs, PAs, PharmDs, MAs, staff, etc.), • Effectively educates target audience on products using Company approved resources, sales materials, and promotional initiatives as identified by sales leadership., • Maintains accurate records of all sales activities, including sales calls, presentations, targets/leads database, and follow-up activities., • Regularly participates in local and regional professional events, industry conferences, annual meetings, and other Company-wide meetings., • Successfully collaborates with cross-functional team members, including Sales Operations, Field Medical Affairs, Marketing, and Market Access., • Maintains sufficient supply of sales literature and educational materials., • Organizes and executes territory-specific events, such as speaker bureau presentations, lunch-and-learn programs, etc., • Participates in special projects or sales-related activities, as deemed necessary., • Shares market intelligence to optimize brand strategy and execution., • Works within assigned expense budget by exercising sound judgment regarding general operating, travel, and promotional expenditures. Page 2 of 3 REQUIRED QUALIFICATIONS AND SKILLS • B.S. / B.A. in business, scientific, or other related discipline., • Minimum of five (5) years’ experience in specialty pharmaceutical sales. Experience in transplant, nephrology, and/or rare/orphan (specialty product) experience is preferred., • Proficiency in working with specialty drugs via a HUB distribution model is preferred., • Demonstrates in-depth scientific, therapeutic, product, and competitor knowledge; recognized as an expert resource by all relevant stakeholders., • Excellent communication, presentation, and organizational skills., • Consistently displays positive attitude through challenges and change., • Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)., • Meets all requirements for health care industry representative (HCIR) credentialing to gain entry into facilities and organizations that are in the assigned territory., • A valid driver’s license and a driving record that meets Company standards.

POSITION SUMMARY The Account Project Manager is a client-facing business and delivery owner responsible for managing both the client relationship and the end-to-end execution of assigned marketing programs. The role combines traditional Account Service and Project Management responsibilities into one integrated function, ensuring that client needs are translated into clear scope, actionable workstreams, high-quality deliverables, and disciplined execution across timelines, budgets, resources, and cross-functional teams. This role serves as the central point of coordination between the client and HSAD internal teams, with accountability from intake and scoping through delivery, financial reconciliation, and post-project review. KEY RESPONSIBILITIES Client Partnership & Business Ownership • Serve as the primary day-to-day client contact and build trusted relationships with client stakeholders., • Understand client business priorities, marketing objectives, and operational needs; translate them into clear agency workstreams and deliverables., • Lead client meetings, status updates, campaign discussions, and presentations; communicate recommendations, decisions, risks, and next steps clearly., • Anticipate client needs, identify potential growth opportunities, and proactively manage scope conversations., • Coordinate complex stakeholder requirements, including internal leadership, legal/compliance, and multi-layer approval processes., • Act as a business partner rather than a request relay by bringing solutions, recommendations, and clear ownership to client discussions. Project & Delivery Management • Own assigned projects from intake and scoping through planning, execution, delivery, and closeout., • Build and manage project plans, timelines, milestones, dependencies, workflows, and responsibilities across participating teams., • Coordinate cross-functional teams including creative, content production, media, digital, channel operations, and other specialists as required., • Maintain clear visibility into project status and ensure work remains aligned to client priorities, approved scope, and delivery expectations., • Identify delivery risks, bottlenecks, and dependencies early; develop mitigation plans and escalate issues when necessary., • Ensure client-facing deliverables are complete, accurate, on brief, and appropriately reviewed before submission., • Lead post-project or post-campaign reviews and capture key learnings for future work. Scope, Budget & Resource Management • Develop project estimates and support statements of work, change requests, and scope documentation as required., • Track budgets, actual costs, and project financials; support reconciliation and provide clear financial updates to clients and internal leadership., • Monitor out-of-scope requests and ensure scope changes are identified, communicated, and addressed before work proceeds., • Coordinate resource needs and capacity with functional leaders; proactively flag resource constraints or gaps that may affect delivery., • Maintain organized project documentation, approvals, decision logs, and status reporting. Quality, Communication & Accountability • Establish clear expectations for owners, deadlines, approvals, and deliverable standards at the start of each project., • Drive follow-through across internal and client stakeholders and ensure decisions and action items are documented., • Maintain consistent quality-control practices and ensure work meets client, brand, and agency standards., • Communicate changes in scope, timing, budget, or risk promptly and transparently., • Demonstrate a solution-oriented, organized, and accountable working style across all client and internal interactions. QUALIFICATIONS • Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field, or equivalent professional experience., • Experience in account management, project management, integrated marketing, or a comparable client-service role., • Demonstrated ability to manage multiple concurrent projects, priorities, stakeholders, and deadlines in a fast-paced environment., • Strong understanding of integrated marketing workflows and the roles of creative, media, digital, production, and channel teams., • Experience managing project scope, estimates, budgets, timelines, and cross-functional delivery., • Strong client-facing communication, presentation, organization, and documentation skills., • Ability to identify issues early, make sound day-to-day decisions, and escalate appropriately., • Comfort operating with ownership and ambiguity in an evolving organization. CORE COMPETENCIES • Client Partnership & Business Acumen, • End-to-End Project Ownership, • Scope & Financial Discipline, • Cross-Functional Leadership, • Planning & Prioritization, • Clear Communication & Documentation, • Problem Solving & Risk Management, • Quality & Accountability SUCCESS IN THIS ROLE Success is demonstrated by strong client trust, disciplined project execution, clear scope and financial management, timely and high-quality delivery, effective cross-functional coordination, and proactive identification of business needs and opportunities.

Job Description We are seeking a highly organized, detail-oriented, and customer-focused Onsite Representative to serve as the primary point of contact between our agency, our client, and assigned employees. The ideal candidate will possess strong customer service, communication, and data entry skills, with the ability to manage multiple responsibilities in a fast-paced environment. This position plays a key role in maintaining positive client and employee relationships, ensuring accurate recordkeeping, providing daily administrative support, and assisting with smooth onsite operations. Key Responsibilities Customer Service & Employee Relations • Serve as the first point of contact for employees and client representatives, providing professional, friendly, and timely assistance., • Respond to employee questions, concerns, and requests while maintaining a positive and solutions-oriented approach., • Build and maintain strong working relationships with client management, supervisors, and agency employees., • Assist employees with onboarding, attendance questions, scheduling, and general workplace information., • Address and escalate employee or client concerns to the appropriate management team., • Maintain confidentiality and professionalism when handling sensitive employee and client information. Data Entry & Administrative Support • Accurately enter, update, and maintain employee information in databases and tracking systems., • Maintain accurate daily reports, spreadsheets, employee records, and operational documentation., • Assist with timekeeping records, payroll-related data, and verification of employee hours., • Ensure all employee documentation is completed, organized, and submitted in a timely manner., • Identify and correct data discrepancies to maintain accuracy and compliance. Qualifications & Requirements • High school diploma or GED required; additional education preferred., • Previous experience in customer service, administrative support, data entry, or staffing operations preferred., • Strong computer skills, including Microsoft Excel, Word, Outlook, and database systems., • Excellent verbal and written communication skills., • Strong attention to detail with a high level of accuracy in data entry and recordkeeping., • Ability to multitask, prioritize responsibilities, and meet deadlines., • Strong organizational, problem-solving, and interpersonal skills., • Ability to work independently while collaborating effectively with a team., • Professional attitude, dependability, and a commitment to excellent customer service., • Ability to maintain confidentiality when handling employee information., • Bilingual English/Spanish skills are a plus. Key Skills & Competencies • Customer Service Excellence, • Accurate Data Entry & Recordkeeping, • Employee Relations, • Administrative Organization, • Time Management & Multitasking, • Microsoft Office & Computer Proficiency, • Professional Communication, • Problem-Solving & Conflict Resolution, • Teamwork & Accountability, • Attention to Detail

Job Description We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries, • Provide information about the products and services, • Troubleshoot and resolve product issues and concerns, • Document and update customer records based on interactions, • Develop and maintain a knowledge base of the evolving products and services Qualifications: • Previous experience in customer service, sales, or other related fields, • Ability to build rapport with clients, • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent written and verbal communication skills

Job Description Join a growing company as a Customer Service Representative in a long-term contract opportunity with the potential to transition into a permanent position located in Upper Saddle River (Fully on site). We’re looking for a motivated, customer-focused professional who enjoys helping people, solving problems, and providing an exceptional customer experience. • Serve as a primary point of contact for customers by handling a high volume of incoming calls with professionalism., • Provide knowledgeable assistance with orders, account details, product questions, and general customer needs., • Investigate customer concerns and work efficiently to find accurate, timely solutions., • Enter, maintain, and update customer and order information in internal systems., • Process customer orders and provide updates regarding products, availability, and order status., • Keep detailed records of customer interactions and ensure necessary follow-up is completed., • Build positive relationships with customers while representing the company in a professional manner. What We’re Looking For • 2+ years of customer service, call center, or related experience preferred., • Strong attention to detail and the ability to multitask in a fast-paced environment.

Job Description About the Role We are seeking an experienced, proactive Customer Service & Administrative Assistant with a strong background in order management and logistics support. In this dual-function role, you will manage customer orders from entry through fulfillment, troubleshoot issues in real time, and serve as a vital operational link between sales, logistics, and our customers. Key Responsibilities • Order Management: Accurately enter, process, and track customer orders in our computer system; conduct daily audits to monitor order status and ensure timely fulfillment., • Customer & Sales Support: Serve as the primary contact for order updates, changes, cancellations, returns, and delivery information updates., • Logistics & Shipping: Operate UPS and FedEx online portals to generate shipping labels, log shipment data, track packages, and produce daily shipping reports., • Cross-Departmental Collaboration: Build and maintain clear, effective communication across internal teams (sales, operations, shipping) to streamline daily workflows., • Problem Resolution: Proactively resolve delivery delays, order discrepancies, and customer concerns with a professional, customer-first approach. Required Qualifications & Skills • 8–12 years of proven experience in combined Customer Service and Administrative support roles., • Hands-on proficiency with UPS and FedEx online shipping tools., • Strong working knowledge of Microsoft Office Suite (Excel, Outlook, Word)., • Exceptional organizational, multitasking, and time-management skills in a high-volume, fast-paced environment., • Outstanding communication skills (verbal and written) with a professional, engaging demeanor., • High attention to detail with a solution-oriented, team-player mindset. Application Requirements To be considered for this position, please submit: • An updated Resume, • Your Salary Requirement (hourly or annual) Note: Incomplete applications missing a resume or salary requirement will

Job Description The Customer Service Representative supports customers and sales teams by managing orders and ensuring accurate, timely service. This role serves as a key point of contact for customer inquiries, order tracking, and issue resolution. The position is essential to delivering a high-quality customer experience. Process customer orders accurately and efficiently. Respond to customer inquiries and resolve issues. Coordinate order details through delivery. Maintain accurate customer records and documentation. Support sales with pricing and product information. Communicate production or shipping updates as needed. \nCompany Description President Container Group is a leading independent corrugated manufacturer delivering high-performance packaging solutions to customers nationwide. With over 500 employees and continued growth, we are committed to investing in our people, operations, and long-term success. Our environment is fast-paced, collaborative, and driven by a strong focus on quality, safety, and continuous improvement. We are seeking professionals who are hands-on, solutions-oriented, and eager to contribute to a growing organization where they can make a meaningful impact. President Container Group is a leading independent corrugated manufacturer delivering high-performance packaging solutions to customers nationwide. With over 500 employees and continued growth, we are committed to investing in our people, operations, and long-term success. Our environment is fast-paced, collaborative, and driven by a strong focus on quality, safety, and continuous improvement. We are seeking professionals who are hands-on, solutions-oriented, and eager to contribute to a growing organization where they can make a meaningful impact.

Job Description If you focus on executing well during your shift, thrive in a fast-paced environment, take pride in your work, arrive on time and love solving problems with a smile- we want you on our front line! A-1 Affordable Construction, a trusted name in the chimney & roofing industry, is hiring a dynamic Customer Service Representative to help us deliver exceptional first impressions to our valued customers. Our Customer Service team is highly valued and plays a very important role at A-1 Affordable as they act as the initial point of contact for customers and accounts. We’re serious about delivering a top-notch experience for our customers, and we expect the same dedication from you. We offer a team-focused environment, ongoing training, and a culture built on accountability, reliability, honesty, and pride in our work. As the voice of A-1 Affordable, you'll play a critical role in welcoming customers and guiding them through the intake process. You’ll: Create an unforgettable first impression with upbeat, confident communication Answer incoming calls, ask smart questions, and schedule appointments like a pro Input and maintain customer information in our system with laser-focused accuracy Qualify calls and connect customers with the right departments Be receptive to feedback as our calls are recorded for quality assurance Proactively reach out to our customer base to keep appointments flowing as needed Tackle basic administrative and clerical tasks that keep the office running smoothly Build product and service knowledge (we train you!) to deliver top-tier customer guidance Position Details: Pay: $18–$20 per hour Schedule Options: Monday–Friday, 7:30am–5:00pm or 10:00am–7:00pm, Alternating Saturdays: 7:30am–5:00pm Location: In-person position based in Clifton, New Jersey At A-1 Affordable, we’re proud to be an established company with over 30 years of success in the home services industry. While we’re known for our expertise in chimney work, our company has grown far beyond that—with over 30 professional office staff supporting a range of departments including customer service, inside sales, marketing, permits, installation, accounting, and property management. We believe in building careers, not just jobs—and we’re proud to promote from within. Many of our current leaders started in entry-level roles and grew with the company. As we continue to expand our infrastructure, we’re always looking for talented, well-presented professionals that would rather be working instead of doom scrolling. Are you ready to become a part of something special?

Job Description We are seeking a reliable and customer-focused Trucking & Logistics Customer Service Representative to support daily transportation operations and serve as a primary point of contact for customers. This position is responsible for coordinating shipments, providing timely updates, resolving issues, and working closely with drivers, dispatchers, carriers, and internal teams to ensure freight moves efficiently from pickup to delivery. This is a fast-paced logistics environment where employees may handle multiple shipments and customer requests simultaneously. The successful candidate should be dependable, organized, responsive, and comfortable working under time-sensitive conditions. SHIFT: 11AM-7PM OR 12-8PM Responsibilities • Communicate professionally with customers by phone, email, and other communication channels., • Coordinate pickup and delivery schedules with customers, drivers, carriers, and dispatch., • Track shipments and provide customers with accurate updates on shipment status and estimated delivery times., • Monitor loads from pickup through final delivery and follow up on delays or service issues., • Handle customer questions, complaints, and requests while providing timely solutions., • Communicate delays, missed appointments, changes, and other transportation issues to customers., • Coordinate delivery appointments and confirm pickup and delivery information., • Enter and maintain accurate shipment information in transportation management systems (TMS)., • Prepare, review, and maintain bills of lading, proof of delivery, and other transportation documents., • Work with dispatch and operations teams to resolve scheduling and routing issues., • Follow up on missing paperwork, delivery confirmations, and freight-related documentation., • Assist with resolving billing discrepancies and customer account questions., • Maintain accurate records of customer communications and shipment activity., • Build and maintain strong relationships with customers and transportation partners., • Perform other administrative and customer service duties as assigned. Qualifications • High school diploma or equivalent required., • Previous customer service, transportation, trucking, logistics, dispatch, or freight experience preferred., • Strong verbal and written communication skills., • Excellent organizational and time-management skills., • Ability to multitask and prioritize in a fast-paced environment., • Strong problem-solving and attention-to-detail skills., • Comfortable working with computers, email, Microsoft Office, and transportation or logistics software., • Ability to remain professional and calm when handling customer complaints or time-sensitive issues., • Experience with TMS or transportation software., • Experience coordinating LTL, FTL, freight, or local/regional transportation., • Knowledge of trucking terminology, shipping documentation, and delivery procedures., • Experience communicating with drivers, brokers, carriers, warehouses, and customers. Lori Sklarski Senior Technical Recruiter, PRI Technology Lori.sklarski2pritechnology.com Direct: Nine Seven Three - Three Five Four - Two Seven Nine Seven www.pritechnology.com www.pritechnology.com

Job DescriptionWe are hiring for a Sr. Customer Service Associate to start immediately. Essential Responsibilities 1. Customer Service Operations • Oversee the daily operations of both the Customer Service Tech and Appointment Scheduling teams., • Ensure all customer interactions meet company standards for professionalism, accuracy, and responsiveness., • Monitor department productivity, service levels, and key performance indicators (KPIs)., • Identify operational challenges and implement process improvements to increase efficiency., • Ensure departmental goals and service level agreements (SLAs) are consistently achieved. 1. Patient Scheduling Management • Lead and supervise the patient scheduling team., • Ensure all patient cases are handled accurately and within established turnaround times., • Monitor scheduling queues to prevent delays and maintain workflow efficiency., • Coordinate with Dispatch, production, and sales teams to resolve scheduling conflicts., • Develop scheduling strategies that maximize productivity and client satisfaction. 1. Case Management • Manage and resolve Level 1 through 3 case inquiries., • Serve as one of the escalation points for complex customer concerns., • Ensure all case questions are answered accurately and within required response times., • Partner with internal departments to facilitate timely case resolution., • Maintain complete and accurate documentation of case activity. 1. Communication Oversight • Oversee and prioritize all in-bound customer communication channels, including: o Department email inboxes o Voice mail o Magic Touch communications o Rush case requests o Internal messaging systems and other channels • Ensure inquiries are assigned, tracked, and resolved promptly., • Monitor response times and maintain communication standards. 1. Team Leadership & Development • Supervise, coach, and mentor customer service tech representatives and scheduling staff., • Provide ongoing coaching to improve communication, problem-solving, and customer service skills., • Identify development opportunities and create individualized coaching plans., • Assist with recruiting, onboarding, and training new employees., • Foster a positive, collaborative, and high-performing team culture. 1. Cross-Functional Collaboration • Partner with Sales, Production, Dispatch, and Operations teams to improve customer outcomes., • Participate in departmental meetings and strategic planning initiatives., • Support company-wide projects focused on operational excellence and customer experience. Schedule: Monday to Friday from 10am to 6pm Pay: $23-$25/hr.

Job Description CUSTOMER SERVICE / PROPERTY MANAGER PROFESSIONAL A North Bergen, NJ company is seeking a full-time customer service professional to join the team. Duties for this position include communicating with residents of various properties, coordinating apartment showings with marketing team and realtor, responding to maintenance requests and leasing inquiries, assigning work orders to the maintenance team, and coordinating work with vendors among other property management and reporting duties. The candidate will be responsible for the upkeep of property and tenant records in AppFolio and physical filing system. The ideal candidate must have experience out of the real estate sector and proficiency with AppFolio or other property management systems. If interested in this role and available immediately please send resume to: info@echevarria-industries. com with the subject header "Customer Service Professional". Strong time management and organizational skills are a plus. • High school diploma or similar certification with a college degree in Management or Business recommended., • Proven flexibility to adapt to changes in procedures and job assignments, • Experience with online resident portals or property management software., • Deep understanding of filing and document management and control, • Excellent communication skills., • Expertise in accounts receivable and collections., • Aptitude for analyzing rental data and lease renewals, and generating accurate reports in a timely manner,, • Experience with MS Excel, Word and other Microsoft software tools and property management systems., • Bilingual a plus (English/ Spanish) The company is willing to train candidate on the use of AppFolio, Latch and other property management systems. General Skills: To excel in this role, you should possess the following skills: • Strong data entry skills to accurately record customer information., • Some sales experience to identify opportunities for upselling or cross-selling products/services., • Ability to make outbound calls and emails to follow up with customers or provide information., • Bilingual in English and Spanish to effectively communicate with a diverse customer base., • Excellent phone and email etiquette and communication skills, both verbal and written., • Proven track record in delivering exceptional customer service. If you are a dedicated individual with excellent leadership skills and a passion for providing outstanding customer service, we would love to hear from you. Apply now to join our dynamic team! Job Type: Full-time Benefits: • 401(k), • Health insurance Experience level: • 2 years Shift: • 8 hour shift, • Day shift Weekly day range: • Monday to Friday Work setting: • In-person, • Office

Job Description TELLERS / CUSTOMER SERVICE CAREERS Looking for a career close to home? Want to learn how to run a business? CFSC is one of the area’s largest financial service providers to the retail consumer financial industry and now has opportunities available in our New York and New Jersey locations. We are actively engaged in high-volume rapid retail growth to significantly increase our best-in-class customer service goals. We offer an innovative mix of financial products and services to help our customers get the cash they need, when they need it. We cash checks, pay bills and process money transfers for the best customers in the communities we serve. You will be part of an enthusiastic and motivated team of financial service professionals, working in a friendly environment with great opportunities and benefits where talented people can get ahead. We have a limited number of FULL TIME positions available. KEY RESPONSIBILITIES: • Provide superior customer service with new and future customers, • Process financial transactions, including cashing checks & issuing money orders, • Educate customers on all product offerings, • Open & close the store (along with our Security team), • Perform job according to our policies and procedures REQUIREMENTS: • Superior customer service skills, • Honesty, Enthusiasm, Accountability, Respect & Teamwork, • High School Diploma or GED, • Verifiable work history; two years cash handling experience in a retail or banking environment, • Able to commit to Full Time flexible hours, Monday – Friday with rotating weekends (Saturday & Sunday). Morning, afternoon and evening shifts will rotate each week, • Must pass Pre-Interview skills test, background check & fingerprinting PREFERRED QUALIFICATIONS: • Retail sales experience, • Banking experience, • Customer service experience, • Bilingual (English & Spanish, e.g.) COMPENSATION: • Highly competitive starting rate with three salary reviews in first 22 months, • Paid training from Day One, • Annual bonus eligibility BENEFITS: • Medical and Dental insurance, • Disability coverage, • Company-paid Life Insurance, AD&D, • Paid Time Off first year, • Bonus Eligibility, • COMPANY-MATCHED 401(K) PLAN, • Career opportunities (Store Manager, Regional Manager, Executive Staff) We are looking for talented people who are committed to their own success, and we only hire the best. If you want a career in the retail consumer finance industry with a successful company that offers highly competitive compensation, benefits and advancement opportunities we want to hear from you! Our people aren’t Average; They’re AWESOME! Your future is waiting! CFSC is an Equal Opportunity Employer

Job Description Job Title: Customer Service Representative – Warehouse (Temp-to-Hire via Staffing Agency) Location: Hasbrouck Heights NJ, 07604 Job Type: Full-Time | Temp-to-Hire | Through Staffing Agency About the Job: Our staffing agency is currently hiring Customer Service Representatives to work on-site at one of our warehouse clients. This is a great opportunity to join a fast-paced team and grow within a company that values reliability and performance. The position starts through our agency with the potential to be hired permanently by the client. Key Responsibilities: • Communicate with customers via phone or email regarding orders, shipments, and product inquiries., • Coordinate with warehouse staff to ensure accurate and timely order fulfillment., • Enter and maintain data related to orders, inventory, and customer accounts., • Resolve any issues related to shipments, returns, or delays., • Assist with general clerical duties as needed within the office area of the warehouse. Qualifications: • Prior customer service experience (warehouse or logistics environment preferred)., • Bilingual (English/Spanish), • Strong communication and problem-solving skills., • Proficiency with computers and basic data entry., • Dependable and able to adapt to a fast-paced setting. Pay Rate: $17.00 – $18.00/hour (depending on experience and client) Why Work With Us: • Weekly pay through our agency, • Temp-to-Hire opportunities, • Supportive onboarding process, • Direct communication with your staffing coordinator

Job Description We are a staffing agency seeking a motivated and dynamic Bilingual Customer Service Associate to join and work on-site at one of our warehouse/logistics clients The ideal candidate will be fluent in both English and Spanish, possess strong communication skills. Not remote. This is a 100% in-warehouse role. we will provide full training. Duties • Provide outstanding customer service by addressing inquiries and resolving issues via email, and chat., • Utilize Microsoft Office tools (Excel/Outlook.) to document communications and generate basic reports as needed., • Collaborate and coordinate with team members, floor supervisors and the logistics team. Requirements • Proficiency in English & Spanish (bilingual)., • Basic knowledge of Microsoft Office (Excel, Word, Outlook)., • Prior customer service experience (warehouse/logistics preferred)., • Strong written/verbal communication and organization skills., • Verifiable documentation to work in the U.S., • Availability to work on-site in a fast-paced warehouse. Position Details • Location: Hasbrouck Heights, NJ (client’s warehouse), • Schedule: Mon–Fri 8:20 AM–4:50 PM OT as needed, • Pay: starting $17-19/hour, based on experience, • Type: Full-time through our Staffing Agency Grace Staffing C&C. Apply or Email your resume: mata@gracestaffingcc.com, valentina@gracestaffingcc.com or call 646-330-1201. Grace Staffing C&C is an Equal Opportunity Employer. We use E-Verify. This role is on-site at our client’s warehouse and not remote.

Job Description Essential Duties and Responsibilities Managing office communications—fielding organizational phone calls, emails, and traditional mail Collaborating with others to help plan events and initiatives Scheduling and managing clients Maintaining contact lists Representing office interests in relationships with external associates, including vendors, consultants, and clients Tracking and ordering office supplies Handling incoming and outgoing packages and mail Creating reports if needed Assisting the nurse when appropriate with vital signs and discontinuing IV’s Updating client’s chart with history, allergies and appropriate notes Providing basic social media, email, and review support Take pictures of clients for social media Qualifications Have exceptional communication and social skills The ability to offer suggestions for IVs or supplements based on what the client is telling you Recognize and respond to potential problems Take initiative to solve problems independently and creatively Strategically manage time Multitask and quickly shift tasks to complete a variety of menial duties without letting anything fall through the cracks Maintain composure when things go wrong Be prompt and prepared at all times Remember key details as multiple people make verbal, hand-written, and emailed requests throughout the day Work quickly, but accurately \nCompany Description www.TheDRIPBaR.com www.TheDRIPBaR.com

Job DescriptionAbout the Role: Core Elite USA is seeking a motivated and personable Entry Level Customer Service Representative to join our expanding team in Jersey City, NJ! This opportunity is ideal for someone ready to begin their career in an energetic environment where strong interpersonal skills and initiative are valued. If you’re eager to contribute and develop professionally with a company that supports its employees, we’d love to hear from you! Responsibilities: • Connect with customers face-to-face, providing friendly service and helpful support, • Present the company’s products and services with enthusiasm and professionalism, • Respond to customer questions, concerns, and complaints with a focus on finding solutions, • Develop lasting customer relationships that support satisfaction and retention, • Achieve and exceed daily customer service and sales goals, • Work closely with teammates to deliver a smooth and consistent customer experience, • Take part in ongoing training and professional development opportunities Requirements: • High school diploma or GED equivalent, • No previous experience required; entry level applicants are welcome, • Strong verbal communication and attentive listening skills, • An approachable, positive attitude and a commitment to customer service, • Ability to succeed in a fast-paced, collaborative environment, • Dependability, punctuality, self-motivation, and a strong work ethic, • Availability to work full

Job DescriptionCustomer Service Representative Ace Handyman Services of Bergen County Do you want to be part of a fast-growing national franchise that has expanded 380% in the past five years? At Ace Handyman Services of Bergen County, we combine the stability and reputation of the Ace Hardware brand with the care and community of a locally owned, family-run business. We’re looking for a motivated Customer Service & Inside Sales Representative who is organized, personable, and loves helping people. You’ll be the first voice our customers hear, selling our services with a clear value proposition, scheduling and optimizing our craftsmen's schedules, and ensuring every project runs smoothly from start to finish. Main Responsibilities • Answer inbound calls and follow up on leads with warmth and professionalism, serving as the first point of contact., • Sell our handyman services confidently by following our proven call blueprint, communicating our value, overcoming objections, and winning the customer., • Coordinate projects by estimating job durations, reviewing details, and confirming with craftsmen., • Optimizing craftsmen's schedules through our system ServiceTitan and keeping jobs organized and on track., • Support office operations, including documentation, follow-ups, and process improvements., • Collaborate with craftsmen and management to ensure clear communication and job success., • Guide customers through their home repair needs, making sure they feel supported every step of the way., • Resolve issues quickly and effectively, ensuring a positive customer experience from start to finish.What Makes This Role Special, • Direct impact: As part of a small team, your ideas and contributions are valued., • Flexibility: Primarily work in our office, with hybrid options as needed., • Growth potential: Opportunity to learn office management and operational leadership., • Family-owned values: Join a company with 100+ five-star reviews and a trusted local reputation.What We’re Looking For, • Experience in customer service, inside sales, or office coordination preferred., • Excellent phone and communication skills with a customer-first attitude., • Excellent computer skills with familiarity of AI and Microsoft Office., • Strong problem-solving skills and confidence in handling objections., • Highly organized and able to multitask in a fast-paced environment., • ServiceTitan experience (or willingness to learn quickly) is required., • Familiarity with home repair, handyman services, and/or construction knowledge is preferred. This is more than just a job — it’s an opportunity to join a family-run business where your work matters, your input is heard, and your impact is real. At Ace Hardware, we’re more than just a hardware store — we’re part of your community. With over 5,000 stores worldwide, most of which are independently owned and operated, our locations are run by local entrepreneurs who care deeply about the neighborhoods they serve. While other retailers have grown big and impersonal, Ace remains proudly local, loyal, and personal. When you walk into an Ace, you’re not just entering a store — you’re visiting a neighbor. Be part of something meaningful. Join a team where your work truly makes a difference in your community.

Job Description Looking for a full-time opportunity where you can start quickly and build a real career? Stop scrolling. We are currently expanding our team and hiring full-time Entry-Level Customer Service Representatives to start immediately. No experience? No problem. We don't hire resumes; we hire people. We provide 100% fully paid training, hands-on coaching, and personal mentorship to ensure you succeed from day one. If you’re outgoing, dependable, and enjoy working with people, this is your opportunity to gain valuable professional experience in a high-energy, supportive environment. ⚡ What You’ll Do: • Assist customers in a friendly, engaging, and professional manner, • Answer questions regarding core products and services, • Deliver an outstanding, high-vibe customer experience, • Work closely with teammates and office leadership to hit daily goals, • Participate in paid ongoing training and skill development workshops What We Look For: • Strong communication and interpersonal skills, • A positive attitude and a eager willingness to learn, • Comfortable working directly with customers face-to-face, • Reliable, punctual, and available for a full-time schedule, • (Background in retail, hospitality, food service, or customer support is helpful, but definitely not required!) What We Offer: • Weekly Pay: Consistent, reliable paychecks every single week, • Paid Training: Earn full pay while you learn the ropes, • Full-Time Hours: Stable, consistent schedules, • Internal Growth: Rapid, performance-based advancement into leadership, • Great Culture: Supportive team environment with ongoing mentorship If you're ready to start immediately with a company that actually invests in your success, don't wait. Applications are being reviewed for immediate interviews this week. Click Apply Now to secure your spot!

Job Description Customer Service Representative Join Our Growing Team! We are a well-established paper converting company seeking a highly motivated Customer Service Representative to join our team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in providing outstanding customer service. Responsibilities • Provide exceptional customer service by phone and email., • Process customer orders accurately and efficiently., • Coordinate shipments and communicate with freight carriers., • Obtain freight quotes and schedule shipments., • Resolve customer inquiries and shipping issues in a timely manner., • Work closely with production, purchasing, and warehouse staff to ensure on-time deliveries., • Maintain accurate customer records and order information., • Perform general office and administrative duties as needed. Qualifications • Previous customer service experience is required., • Experience working with freight companies and coordinating shipments is required., • Strong organizational skills with excellent attention to detail., • Ability to multitask and thrive in a fast-paced environment., • Strong verbal and written communication skills., • Proficient with Microsoft Office (Outlook, Excel, and Word)., • Experience with QuickBooks is a plus. What We Offer • Competitive pay based on experience., • Full-time position (40 hours per week)., • Health insurance benefits., • 401(k) retirement plan., • Paid holidays and paid time off., • Stable, long-term employment with opportunities for growth. If you are dependable, organized, and enjoy working with customers in a busy manufacturing environment, we'd love to hear from you. Apply today and become part of our growing team! Pay: $47,000.00 - $55,000.00 per year Benefits: • 401(k), • 401(k) matching, • Flexible schedule, • Health insurance, • Paid time off Work Location: In person

Job Description FYZICAL Therapy & Balance Centers – Fort Lee is a medical, science-based physical therapy and balance organization — spelled differently because we are different. Founded in collaboration with physicians, physiologists, and licensed therapists, we deliver prescribed physical therapy and medically based fitness. Our goal is to help every patient move better, feel younger, and reclaim the activities they love. We are seeking a full-time Client Care Specialist to join our Fort Lee clinic. As the first point of contact for every patient, you set the standard for the experience — greeting people warmly, coordinating their care with our clinical team, and making sure each visit runs smoothly from the first phone call onward. This role rewards strong communication, genuine empathy, sharp attention to detail, and the ability to keep a busy front desk organized. If you are looking for more than just your next job, we would love to hear from you. Location & Schedule • Location: 2160 N Central Road, Suite 103, Fort Lee, NJ 07024, • Schedule: Full-time, Monday–Friday — no nights and no weekends, • On-site role at a single, established neighborhood clinic Compensation & Benefits • Pay: $18–$22 per hour, based on experience, • Paid time off, including vacation and holidays, • Professional development, mentorship, and on-the-job training, • Continuing-education support where applicable What You'll Do • Greet and welcome patients on arrival, setting a warm, professional tone, • Collect new-patient intake information and track referrals, • Manage patient scheduling, reminders, and cancellations, • Coordinate evaluations and appointments with the clinical team, • Verify insurance, track covered and non-covered visits, and collect copayments, • Send paperwork to insurance carriers for coordination of benefits, • Maintain strict patient confidentiality in line with HIPAA, • Other front-desk duties as needed What You'll Need • High school diploma or GED, • Exceptional communication skills, in person and over the phone, • Comfort with computers; familiarity with scheduling or EHR software a plus (we use Prompt EHR), • Ability to juggle multiple tasks calmly in a busy environment, • Self-motivated, dependable, and able to work both independently and as part of a small team, • A positive, empathetic attitude and a sincere desire to help patients who are often in pain\nCompany Description FYZICAL Therapy & Balance Centers - Fort Lee is unlike any therapy clinic you've been to before. At FYZICAL Fort Lee, New Jersey our highly skilled, compassionate team of physical therapists are 100% focused on achieving optimal health and wellness for you so you can get back to living the life you enjoy. FYZICAL Therapy & Balance Centers - Fort Lee is unlike any therapy clinic you've been to before. At FYZICAL Fort Lee, New Jersey our highly skilled, compassionate team of physical therapists are 100% focused on achieving optimal health and wellness for you so you can get back to living the life you enjoy.

Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environment Qualities We Value • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not required Qualifications • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North America Responsibilities • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job DescriptionAbout the Role:We are looking for a motivated and friendly Customer Service Representative to join our team in Carlstadt, NJ! In this role, you'll be the voice of our company, helping customers feel safe, supported, and satisfied every step of the way. If you love helping people and thrive in a fast-paced environment, we want to hear from you! Responsibilities: • Respond to inbound customer inquiries via phone, email, and other communication channels, • Assist customers with account questions, service requests, and troubleshooting alarm systems, • Process orders, schedule service appointments, and coordinate with field technicians, • Maintain accurate customer records and update information in the alarm system, • Resolve customer complaints professionally and efficiently to ensure satisfaction, • Communicate product and service information clearly to new and existing customers, • Follow up with customers to ensure issues are resolved and service expectations are metRequirements:, • Prior customer service a plus, Graduates welcomed will train fror this position, • Strong verbal and written communication skills as well as strong Excel and Word a must, • Proficiency with computers and ability to learn software quickly, • Excellent problem-solving skills and a calm, professional demeanor, • Ability to multitask and manage time effectively in a busy environment, • Any technical or mechanical experience a plus, but not required, • Team player with a positive, customer-first attitudeAbout Us:We have been a trusted name in security solutions for decades,, proudly serving businesses across the United States with reliable alarm and safety systems. Our customers count on us for peace of mind, and our team is the reason they keep coming back. We foster a supportive work environment where employees are valued, trained, and given the tools they need to succeed.

Job Description CUSTOMER SERVICE REPRESENTATIVE – ENTRY LEVEL – IMMEDIATE OPENINGS We are currently hiring Customer Service Representatives to join our growing team. This is a great entry-level opportunity for individuals who enjoy working with people and are looking to gain experience in customer service, client relations, promotions, and sales support. Responsibilities: • Assist customers with questions about products, services, and current promotions, • Provide friendly and professional customer service, • Represent our clients at local promotional events, • Help customers understand available options and services, • Support customer acquisition and retention efforts, • Work closely with the customer service and management team, • Maintain a positive and professional attitude with customers, • Participate in ongoing training and development What We’re Looking For: • Strong communication and interpersonal skills, • Friendly, professional, and outgoing personality, • Reliable and motivated, • Comfortable speaking with customers face-to-face, • Customer service, retail, hospitality, or sales experience is a plus, • Entry-level candidates and recent graduates are encouraged to apply, • No previous experience required — training is provided We are looking for candidates who are available to start soon and interested in opportunities for growth within the company.