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Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: LIC, NY 11101 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLCW

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: LIC, NY 11101 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLCW

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: New York, NY 10038 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLCWCM

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: LIC, NY 11101 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes business casual or professional ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info about the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours, and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLCWCM

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: LIC, NY 11101 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLCW

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: LIC, NY 11101 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes business casual or professional ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLCWCM

Job Description We are a fully licensed American Ocean and Air Freight Forwarder, as well as NVOCC - a reliable International Logistics Corporation headquartered in Los Angeles with 26 branches nationwide. Freight Forwarding Sales associate We are seeking highly motivated and competitive Freight Forwarding Sales associate who is experienced in selling International Freight Services. This role requires a successful track record of prospecting and selling transportation and logistics services to small, medium and large international freight clients. This role will be responsible for Business Development, increasing the Company’s Carrier Partner Network and promoting Operational Excellence within NYC tri-state area. Job Type: Full-time Responsibilities: • Strategically position profitable solutions with new customers with a focus on domestic and international freight products and services., • Hold specific knowledge regarding international and domestic freight forwarding, gateway operations, as well as, staying current on market trends., • The ability to generate new sales revenue independently for a designated geographic region., • Develop a strategy for cold calling, qualifying and effectively connecting with prospective business partners., • Create and drive a sales plan strategy that successfully meets monthly sales goals and initiatives., • Utilize internal tools to negotiate market freight rates for customers., • Exude the highest level of customer service to both internal and external business partners and set the expectations that the task given will be completed to their satisfaction., • Account Management to retain and grow current client base., • Maintain a working knowledge of the Company's specialty services, internal resources, competitive strategies and customer requirements., • Expand and cultivate the Company’s carrier and agent network while developing new partner relationships., • Promote, monitor, and engage employees to exceed metrics and organizational goals., • Bilingual in English/Japanese is a must, • Prior experience in International Operations is preferred, • Preferable Knowledge and understanding of international freight forwarding, domestic and gateway operations., • Ability to independently develop new business opportunities outside of the Company’s network of customers., • Ability to effectively communicate, maintain relationships and negotiate with customers., • Ability to strategically analyze and pursue opportunities to deliver continuous growth to the organization., • Excel in high stress situations with Senior and C-level executives with the ability to not only present clearly but also effectively overcome objections with skillful persuasion using data-driven negotiation and tact., • Ability to travel to meet the demands of training, staffing, and customer expectations., • Familiarity with Japanese corporate culture, customs and language is a plus.

Job Description A well-established international logistics and freight forwarding company is seeking an experienced Ocean Import Coordinator to join their team in Great Neck, NY. This is a full-time, in-office role ideal for professionals with a strong background in ocean freight operations, customs compliance, Cargo Wise and international logistics coordination. Key Responsibilities • Coordinate end-to-end ocean import shipments to ensure timely and accurate delivery, • Prepare and manage all documentation related to customs clearance and compliance, • Utilize CargoWise to manage shipment data, bookings, and communication, • Respond to client and agent inquiries regarding:, • DDP terms, delivery timelines, and customs clearance, • Duties, taxes, FDA codes, Lacey Act compliance, and HTS classifications, • Communicate with customs brokers, carriers, and clients to facilitate a smooth import process, • Monitor and ensure compliance with U.S. Customs regulations and internal SOPs, • Investigate and resolve shipment delays, documentation errors, or compliance issues Requirements • 5-10 years of experience in ocean import coordination within the freight forwarding industry, • Proficiency with CargoWise a MUST, • Strong knowledge of U.S. customs compliance, duty payments, and regulatory documentation, • Detail-oriented with excellent organizational and time management skills, • Effective communicator with strong coordination skills across clients and carriers, • Health, dental, and vision insurance, • 401(k) with company match, • Paid time off and company holidays, • Ongoing training and career advancement opportunities

Job DescriptionPhiladelphia/New Jersey Agent Role Objectives: Agent is the entry level operations position in training to be responsible for fulfilling ship owner service requests, preparation of paperwork and compliance related to incoming and outgoing ships, as well as to order appropriate resources for and notify port authorities of ships arrivals and departures. The Agent works under the direct supervision and training of the Full Agent. Key Responsibilities: • Prepare Ship file, including coversheet, • Become familiar with various port areas, • Accompany Full Agents when boarding vessels, • Under supervision of Full Agent, learn the following:, • o How to declare dangerous cargo for inbound and outbound cargo, • o How to order pilots, tugs, linesmen, and bunkering services, • o How to calculate port expenses for various ports/terminals, • o How to announce vessels at various authorities, • o How to prepare various cargo documents, such as customs forms, waste forms, immigration forms, etc., • Review incoming invoices and compare with valid tariffs for Port Managers final approval, • Prepare various statistical information, as needed, • Become familiar with various types of vessels, including Gas and Chemical Tankers, • Other duties as assignedPhysical Requirements:, • Required to ascend and descend ladders, stairs, scaffolding, and ramps; reach; stand; walk; talk; and hear, • Must exert up to 20 pounds of force occasionally, 10 pounds frequently, and a negligible amount of force constantly to move objects, • Close visual acuity is required to perform activities such as analyzing figures, viewing a computer terminal, extensive reading, visual inspection, and using measurement devices, • Worker is subject to environmental conditions both inside and outside, with no effective protection from weather, with sufficient noise to cause the worker to shout to be heard, and to physical hazards, such as moving parts, vehicles, electricity, heights, and large bodies of deep waterSkill Requirements:, • Organizational skills, • Ability to learn quickly, • Ability to communicate effectively both orally and in writing, • Availability to work nights, weekends, and holidays and to be on call 24/7, in case of emergencyKnowledge Requirements:, • Simple math skills and basic statistics required to calculate port expenses and tariffsEducation:, • High school diploma or GED preferredExperience:, • Prior experience with ships, tugs, etc. and accompanying paperwork requirements preferredSalary:, • Salary/hourly range depends on experience and overtime worked. Flexible work from home options available.

Duties and Responsibilities As a Border Patrol Agent (BPA) you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Customs and Border Protection (CBP) is hiring immed

Customs and Border Protection (CBP) is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities. Duties and Responsibilities As a Border Patrol Agent (BPA) you will be part of our 60,000 workforce that strives to protect the American people by safeguard

Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities. Being a Border Patrol Agent makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Job Description Summary The Office Agent provides all the customer service for accepting, processing/finalizing, and delivering air freight efficiently, timely and safely to their intended destination. Coordinates and communicates with freight forwarders/trucking companies, airlines, and ground handlers. The employee must consistently display a professional and positive image. “Lead by Example” concept is strongly promoted. Core Competencies: • Technical Competence & Knowledge, • Leadership, • Analytical, • Communication skills, • Ensure compliance with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs & Border Patrol (CBP), and customer requirements., • Computer system proficiency for airline booking and load planning., • Ensure compliance with special cargo including, but not limited to AVI, HUM, VAL, and other airline specific products., • Breakdown Airwaybills (AWBs) in accordance with airline requirements., • Prepare computer manifest, carrier certificates and other records in accordance with airline procedure, including Dangerous Goods (DG) ‘Notification to Captains’ (NOTOCs), and other relevant documents. Check for accuracy and completeness., • Send special handling telexes/messages in accordance with airline requirements & regulations., • Release flights and check for completion of data transfer between computer systems to the extent possible., • Prepare Airwaybills (AWBs) and secure payment from private shippers, when necessary, as permitted by Government Regulations., • Ensure documents are filed with CBP in accordance with required deadlines., • Answer queries, tracing actions in a timely manner., • Ensure retention of required delivery records., • Initiate freight discrepancy action where required., • Monitor the acceptance of specialty products, including Valuables (VAL) & Vulnerable (VUN),, • Ensuring secure storage as required., • Monitor inbound messages, manifest inbound shipments accordingly, proactively preparing for inbound traffic after flight release by overseas stations., • Prepare breakdown & freight check in manifests for warehouse staff use, including special handling instructions or storage requirements., • Document locations received from check in process on correct tallies, verifying totals for accuracy., • Initiate discrepancy messaging as appropriate after completion of check in., • Prepare, assign documents and notification to consignees and/or brokers., • Finalize shipments in Computer systems when required., • Verify that complete shipments have been appropriately signed for and the documentation finalized., • Initiate follow-up tracing action as required for all discrepancies, in accordance with Company & customer requirements., • Must be 18 years of age., • High School diploma., • Enthusiastic about Customer Service, • Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis., • Ability to work nights, weekends, holidays, and varying schedules., • Proficient Computer Skills, • Must be able to stand, lift, bend for an extended period., • Must successfully complete airline specific training programs and recertification

Job Description Summary The Office Agent provides all the customer service for accepting, processing/finalizing, and delivering air freight efficiently, timely and safely to their intended destination. Coordinates and communicates with freight forwarders/trucking companies, airlines, and ground handlers. The employee must consistently display a professional and positive image. “Lead by Example” concept is strongly promoted. Core Competencies: • Technical Competence & Knowledge, • Leadership, • Analytical, • Communication skills, • Ensure compliance with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs & Border Patrol (CBP), and customer requirements., • Computer system proficiency for airline booking and load planning., • Ensure compliance with special cargo including, but not limited to AVI, HUM, VAL, and other airline specific products., • Breakdown Airwaybills (AWBs) in accordance with airline requirements., • Prepare computer manifest, carrier certificates and other records in accordance with airline procedure, including Dangerous Goods (DG) ‘Notification to Captains’ (NOTOCs), and other relevant documents. Check for accuracy and completeness., • Send special handling telexes/messages in accordance with airline requirements & regulations., • Release flights and check for completion of data transfer between computer systems to the extent possible., • Prepare Airwaybills (AWBs) and secure payment from private shippers, when necessary, as permitted by Government Regulations., • Ensure documents are filed with CBP in accordance with required deadlines., • Answer queries, tracing actions in a timely manner., • Ensure retention of required delivery records., • Initiate freight discrepancy action where required., • Monitor the acceptance of specialty products, including Valuables (VAL) & Vulnerable (VUN),, • Ensuring secure storage as required., • Monitor inbound messages, manifest inbound shipments accordingly, proactively preparing for inbound traffic after flight release by overseas stations., • Prepare breakdown & freight check in manifests for warehouse staff use, including special handling instructions or storage requirements., • Document locations received from check in process on correct tallies, verifying totals for accuracy., • Initiate discrepancy messaging as appropriate after completion of check in., • Prepare, assign documents and notification to consignees and/or brokers., • Finalize shipments in Computer systems when required., • Verify that complete shipments have been appropriately signed for and the documentation finalized., • Initiate follow-up tracing action as required for all discrepancies, in accordance with Company & customer requirements., • Must be 18 years of age., • High School diploma., • Enthusiastic about Customer Service, • Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis., • Ability to work nights, weekends, holidays, and varying schedules., • Proficient Computer Skills, • Must be able to stand, lift, bend for an extended period., • Must successfully complete airline specific training programs and recertification

Job Description Summary The Office Agent provides all the customer service for accepting, processing/finalizing, and delivering air freight efficiently, timely and safely to their intended destination. Coordinates and communicates with freight forwarders/trucking companies, airlines, and ground handlers. The employee must consistently display a professional and positive image. “Lead by Example” concept is strongly promoted. Core Competencies: • Technical Competence & Knowledge, • Leadership, • Analytical, • Communication skills, • Ensure compliance with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs & Border Patrol (CBP), and customer requirements., • Computer system proficiency for airline booking and load planning., • Ensure compliance with special cargo including, but not limited to AVI, HUM, VAL, and other airline specific products., • Breakdown Airwaybills (AWBs) in accordance with airline requirements., • Prepare computer manifest, carrier certificates and other records in accordance with airline procedure, including Dangerous Goods (DG) ‘Notification to Captains’ (NOTOCs), and other relevant documents. Check for accuracy and completeness., • Send special handling telexes/messages in accordance with airline requirements & regulations., • Release flights and check for completion of data transfer between computer systems to the extent possible., • Prepare Airwaybills (AWBs) and secure payment from private shippers, when necessary, as permitted by Government Regulations., • Ensure documents are filed with CBP in accordance with required deadlines., • Answer queries, tracing actions in a timely manner., • Ensure retention of required delivery records., • Initiate freight discrepancy action where required., • Monitor the acceptance of specialty products, including Valuables (VAL) & Vulnerable (VUN),, • Ensuring secure storage as required., • Monitor inbound messages, manifest inbound shipments accordingly, proactively preparing for inbound traffic after flight release by overseas stations., • Prepare breakdown & freight check in manifests for warehouse staff use, including special handling instructions or storage requirements., • Document locations received from check in process on correct tallies, verifying totals for accuracy., • Initiate discrepancy messaging as appropriate after completion of check in., • Prepare, assign documents and notification to consignees and/or brokers., • Finalize shipments in Computer systems when required., • Verify that complete shipments have been appropriately signed for and the documentation finalized., • Initiate follow-up tracing action as required for all discrepancies, in accordance with Company & customer requirements., • Must be 18 years of age., • High School diploma., • Enthusiastic about Customer Service, • Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis., • Ability to work nights, weekends, holidays, and varying schedules., • Proficient Computer Skills, • Must be able to stand, lift, bend for an extended period., • Must successfully complete airline specific training programs and recertification

Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration.Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and t

This position is responsible for performing all tasks relating to receiving store inventory, selecting merchandise for shipping, and loading merchandise onto trailers for shipment.Responsibilities of this position are completed in a manner that meets company standards for accuracy, safety, security,

Administrative Assistant / Receptionist.Onsite at a Prestigious Asset Management Firm.Forrest Solutions, the nation’s leading onsite outsourcing and staffing provider, is seeking a polished and professional Administrative Assistant/Receptionist to support our client, a globally recognized asset ma

Boro Park Center is hiring a Registered Nurse (RN) in Brooklyn, NY.As a Registered Nurse (RN), Provide advice & support to the Residents and their families.Monitoring Residents and administering medication and treatments.Documents Resident care services by charting in Resident & dept.Protects Reside

No experience requited, hiring immediately, appy now.Become part of the dedicated team that gets orders ready for people relying on Amazon’s service.From flexible part-time roles to full-time set schedules with health care benefits, Amazon has a variety of jobs available in our warehouses.FULFILLM

Position: Bilingual Customer Service Representative.Duration: 6 months+ Contract with high possibility of extension!!!.M-F, possibility for Saturday | 7am -330pm (40 hours/ week).Over-time: Yes, not mandatory but optional.Industry Background: Customer Service - Call Center Experience - Utilities.Rec

Stockers at Grainger play a key role in the organization and accessibility of inventory.This position involves extensive record keeping, replenishing stock, and organizing products within the warehouse to maintain order and efficiency.Sort, organize and store inventory in the proper location.Package

Our client, a prestigious Hedge Fund located in Hudson Yards, Manhattan, is seeking to hire a Long-Term Temporary Receptionist to join the Reception Team for a one-year contract with potential to renew/extend.This position will be the first point of contact for all visitors, clients, and staff membe

Why do our members choose to purchase fruits & vegetables at Sams Club? Our members tell us one of the biggest reasons is they get quality & fresh food at low cost.As a part of our produce team, youll make important decisions about the quality of the produce that members and their families eat by en

Take your CDL-A career further!.Our drivers work hard to move, supply, and provide for America's favorite brands.Being reliable and dedicated to safety has defined our success as an industry leader for 130+ years.Join McLane and discover the driving difference-we provide you with industry-leading pa

Under the supervision of the department head, responsible for the overall daily work arrangements for shipping, and reasonable deployment of shipping personnel.Responsible for formulating, revising and perfecting shipping workflow to make the daily work of the warehouse faster and more organized.Res

Ready to join a fun accessories brand with a great work environment? Velvet Caviar is looking for a hard-working, organized, and detail-oriented Warehouse Associate.If you are dependable and have relevant work experience, we’d be happy to have you on the team and grow alongside us!.Velvet Caviar i

Job Description**: As a Warehouse Worker at DHL, you will perform a variety of tasks essential to the smooth operation of the warehouse.Your responsibilities will include picking and packing orders, handling inventory, and maintaining a clean and organized workspace.You will need to operate various

Medical Receptionist-Adult Primary Care.Foster Avenue Brooklyn, NY 11230.Monday, Tuesday: 1:00 PM-9:00 PM.Thursday: 1:00 PM-Closing (~9:00 PM).Premium Health is looking for outstanding candidates for the Medical Receptionist position at our Internal Medicine practice.Premium Health, located in the h

No experience requited, hiring immediately, appy now.Find out what you’ll become as a Package Handler at UPS.In this fast-paced warehouse job, you’ll lift, lower and slide packages up to 70 lbs.You’ll typically work 3 ½ - 4 hour shifts, approximately 17 ½ - 20 hours per week in a part-time o

As a Registered Nurse (RN), Provide advice & support to the Residents and their families.Monitoring Residents and administering medication and treatments.Documents Resident care services by charting in Resident & dept.Protects Residents & staff by adhering to infection-control policies & protocols.R

Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.Assists Team Leader in organizing and displaying volume and seasonal items.Monitor Team Leader, Team Member, Clerk, Customer Service,

We have an opening for a full-time.Location: 7 West 34th Street, 11th Floor, New York, NY 10001.Note: Online applications accepted only.Schedule: Monday - Friday, shifts may vary.More details are available upon interview.Requirement: Prior barista and front-of-house cafe experience required.We make

Store - NYC-MANHATTAN/CHELSEA, NY.Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience.Complete truck unloading and merchandise duties throughout the store including maintaining store

The duties and responsibilities of the Receptionist include, but are not limited to:.Serving as the first point-of-contact for the NYC Regional Office, including answering telephones; taking and relaying messages; greeting staff, visitors, and patrons in a friendly and courteous manner; and utilizin

Job Description**: As a Warehouse Worker at DHL, you will perform a variety of tasks essential to the smooth operation of the warehouse.Your responsibilities will include picking and packing orders, handling inventory, and maintaining a clean and organized workspace.You will need to operate various

Customer Service Representative.FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team!.Ongoing Training Opportunities.A Successful FASTSIGNS Customer Service Representative Will:.Be the initial contact with current as well as prospective customers in our FASTSIGNS Center

Job Location: Plant 428 Moonachie - Moonachie, NJ.Education Level: Not Specified.Job Shift: Overnight/Early Morning.Part-Time Overnight/Early Morning Hours.This is a temporary entry level non-exempt position.Under the direction of the Distribution Center Manager (DCM) or the Assistant Distribution M

Customer Support Representative-III.Location: RO, USA, NY, New York, 200 Fifth Ave.Description: Customer Experience Specialist.Length of Contract: 3 months with possible extension.Hours: Up to 40 hours per week.Transportation: Travel to Office (In-Person Role), potentially subway travel for fulfillm

International Recycling Company, is looking to hire full time warehouse employees in Farmington, NY.First Shift - $18/HR 4am to 2:30pm.Our warehouse associates play a critical role in meeting our daily business demands.Warehouse associates are responsible for unloading trailers, processing the used

Customer Service Representative - THIS IS SPARTA.Customer Service Representative THIS IS SPARTA!!!.Customer Service Representative - Management Potential.HERE WE GROW AGAIN!!!!!!!!! As the top vendor in all our other National markets we have been tasked by FORTUNE 500 Companies to expand and grow i

Are you ready for what's next?.Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.Brunswick believes "Next Never Rests™," and we offer a variety of e

Graphic Designer And Customer Service Representative.Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are y

No experience requited, hiring immediately, appy now.Become part of the dedicated team that gets orders ready for people relying on Amazon’s service.From flexible part-time roles to full-time set schedules with health care benefits, Amazon has a variety of jobs available in our warehouses.FULFILLM

Customer Service Representative.Nesco Resource is looking for a detail-oriented Customer Service Representative for our client to manage domestic and international customer accounts.This role involves order entry, logistics coordination, invoicing, and customer communication to ensure accurate, on-t

Job Description**: As a Warehouse Worker at DHL, you will perform a variety of tasks essential to the smooth operation of the warehouse.Your responsibilities will include picking and packing orders, handling inventory, and maintaining a clean and organized workspace.You will need to operate various

Customer Service Representative.Location: Brooklyn, NY 11201 Duration: 12 Months Contract Position.Responds to calls and inquiries from families reaching out to FWCs for support by setting up appointments and/or completing requests for assistance, including follow up and documenting in FWC systems.U

Compensation: $20-$22 per hour (Based on experience).Schedule: Full-Time | MondayFriday | 8:30 AM 5:00 PM.Company Overview: Strive Diabetes dba The Charles Pharmacy & Surgical Supplies is a leading provider of diabetic medical supplies and durable medical equipment.We are committed to quality, effic

Customer Service Representative.For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we've enjoyed fundamentally comes down to our people.Here at IDB, you'll work side by side with some of the most talented profess

Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.Assists Team Leader in organizing and displaying volume and seasonal items.Monitor Team Leader, Team Member, Part Time, Clerk, Custome

Avis Budget Group Job Opportunity.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.This is an outdoor combination role, where you wil

No experience requited, hiring immediately, appy now.Our Freight Team works to ensure stores are stocked and ready for business.Responsible for unloading trucks and moving material through the store, they are an integral part of our business and the customer retail experience.The majority of these p

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company

Currently hiring a Warehouse Specialist to load, unload, receive, store and distribute inventory.Our Warehouse team members play a vital role in the daily operations of our facility.If you are a reliable team player with a de Warehouse Worker, Worker, Warehouse, Warehouse Specialist, Manufacturing.

Only permanent employees in the civil service title, comparable title (under 6.This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program.The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives

Job Description**: As a Warehouse Worker at DHL, you will perform a variety of tasks essential to the smooth operation of the warehouse.Your responsibilities will include picking and packing orders, handling inventory, and maintaining a clean and organized workspace.You will need to operate various

Customer Service Representative (Spec Builder).Hey there! Are you someone who is organized, loves diving into details, managing projects like a pro, and communicating with customers like a champ? If so, you might just be the perfect fit for our team!.At Viking Industries, we're all about thinking ou

Join Our Culinary Warehouse Team - Warehouse Associates Wanted!.Are you detail-oriented, organized, and ready to take on an important role in a fast-paced warehouse setting? We're looking for reliable.Accept deliveries, verify counts against receiving paperwork, and report any discrepancies or damag

Provides general office support via a variety of clerical activities and related tasks.Answer incoming calls and directs calls to appropriate associates.Essential Duties and Responsibilities:.Answers telephone calls and directs callers to appropriate associates.Provides callers with general informat

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards.Performs all functions related to breaking down deliveries and s Customer Service, Team Member, Grocery, Customer,

This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers.As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.Answer all incom

Part-Time Position At Plant 428.Under the direction of the Distribution Center Manager, this non-exempt, entry level position performs administrative and manual labor tasks to support the daily distribution center operations.Essential Functions & Responsibilities.Participates in all the daily operat

Customer Service Representative - Entry Level Management.Filling 9 Entry Level Positions!.Customer Service - Full Training Entry Level.Providing Professional, Exceptional, and Distinctive Customer Service and Advertising Campaigns in NY.NY Marketing Firm is an outsourced marketing and advertising co

No experience requited, hiring immediately, appy now.Find out what you’ll become as a Package Handler at UPS.In this fast-paced warehouse job, you’ll lift, lower and slide packages up to 70 lbs.You’ll typically work 3 ½ - 4 hour shifts, approximately 17 ½ - 20 hours per week in a part-time o

We are hiring immediately for full time.Montross Avenue, Rutherford, NJ 07070.Note: online applications accepted.More information upon interview.Prior food service experience is preferred.Perks: Paid medical benefits, paid sick and holiday, uniforms, and meals provided!.Want to apply to this job via

Job Description**: As a Warehouse Worker at DHL, you will perform a variety of tasks essential to the smooth operation of the warehouse.Your responsibilities will include picking and packing orders, handling inventory, and maintaining a clean and organized workspace.You will need to operate various

Felician University Lodi Campus - 223 Montross Avenue, Rutherford, NJ 07070.Temporary; Weekdays, 4:00 am to 8:15 am.Prior food service and cashier experience is preferred.Join our campus team where you are valued and empowered to make a difference.Enjoy competitive wages, benefits, and perks like In

Stockers at Whole Foods are responsible for keeping the store shelves with fresh product and ensuring that signs and prices are correct.They assist in the backroom and use heavy machinery like forklifts and pallet jacks to bring products to the sales floor.Their efforts are critical in ensuring that

Bilingual Customer Service Representative (English/Spanish) - Staten Island, NY.Essential Duties and Responsibilities:.Foster strong customer relationships, monitoring their engagement and progress.Collaborate regularly with customers to attain program goals and sustain eligibility for services.Cond

As a Stocker at Lowe’s, you will be responsible for maintaining inventory levels by restocking shelves and organizing products within the store.You will ensure that all items are displayed attractively and are easily accessible to customers, supporting a positive shopping experience and efficient

Showroom Customer Service Representative.Since 1953, Ferguson has been a source of quality supplies for a variety of industries.Together We Build Better infrastructure, better homes and better businesses.We exist to make our customers' complex projects simple, successful, and sustainable.We proactiv

Stockers at Hobby Lobby are tasked with ensuring that store shelves and sales floors are stocked, organized, and ready for customers.They play a crucial role in maintaining the overall presentation and inventory management of the store.Unload merchandise from delivery trucks and organize it in the s

Join our team where customer service goes beyond mere order taking.We seek candidates who excel in providing personalized, high-touch support, ensuring every customer interaction creates a seamless delivery experience for our customers.Discover a career designed to be different!.Whether a Room & Boa

Job DetailsLevelEntryJob LocationPlant 428 Moonachie - Moonachie, NJPosition TypePart-TimeEducation LevelNot SpecifiedSalary Range$18.HourlyTravel PercentageNoneJob ShiftOvernight/Early MorningJob CategoryGeneral LaborDescriptionJob SummaryUnder the direction of the Distribution Center Manager, this

Retail Customer Service Representative.A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products.Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment.May help to train and mentor Customer S

Job Description**: As a Warehouse Worker at DHL, you will perform a variety of tasks essential to the smooth operation of the warehouse.Your responsibilities will include picking and packing orders, handling inventory, and maintaining a clean and organized workspace.You will need to operate various

Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterp

Warehouse Worker Job Description Location: Jersey City, NJ Overview: We are seeking a diligent and dedicated Warehouse Worker to join our dynamic logistics team.As a Warehouse Worker, you will play a pivotal role in maintaining our supply chain operations by ensuring that products are handled, store

Bilingual Customer Service Representative (Spanish) Bronx, NY.This position is Onsite and works in an LDSS/HRA office located in the Bronx, NY.Work/Life Balance Support Flexibility tailored to your needs! Competitive Compensation Bonuses based on performance included! Comprehensive Insurance Cove

Job Description**: As a Warehouse Worker at DHL, you will perform a variety of tasks essential to the smooth operation of the warehouse.Your responsibilities will include picking and packing orders, handling inventory, and maintaining a clean and organized workspace.You will need to operate various

Maintains front desk/reception area, keeping it neat and free of clutter and ensuring all the necessary supplies such as pens, forms, and paper are accessible.Greets visitors entering the clinic, including patients with disabilities and their families, with a positive, helpful attitude and provides

Shift: Sunrise (3:00 AM - 9:00 AM) UPS is hiring individuals to work as part-time Package Handlers in our Parsippany, NJ facility on the Sunrise shift from approximately 4:30 AM to 9:30 AM and Night shift approximately 10:00 PM to 3:00 AM.Bus/ Shutt Warehouse Worker, Package Handler, Warehouse, Work

Customer Service Representative, Bilingual.The Customer Service Representative, Bilingual, assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals.The Customer Service Representative

Job Description**: As a Warehouse Worker at DHL, you will perform a variety of tasks essential to the smooth operation of the warehouse.Your responsibilities will include picking and packing orders, handling inventory, and maintaining a clean and organized workspace.You will need to operate various

What makes FLIK click? Our people.The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day.We know how to pick them and we know how to grow them.It starts with hiring people who share our passion for food and hospitality.Once we find the right talent

No experience requited, hiring immediately, appy now.Find out what you’ll become as a Package Handler at UPS.In this fast-paced warehouse job, you’ll lift, lower and slide packages up to 70 lbs.You’ll typically work 3 ½ - 4 hour shifts, approximately 17 ½ - 20 hours per week in a part-time o

What makes FLIK click? Our people.The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day.We know how to pick them and we know how to grow them.It starts with hiring people who share our passion for food and hospitality.Once we find the right talent

Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.Assists Team Leader in organizing and displaying volume and seasonal items.Monitor Team Leader, Team Member, Part Time, Clerk, Custome

We have an opening for a full time.West 33rd Street, New York, NY 10001.Note: online applications accepted only.Monday - Friday, 8:00 am - 4:00 pm.Catering and barista experience required.Want to apply to this job via text messaging? Text.The advertised program is a conversational recruiting assist

No experience requited, hiring immediately, appy now.Become part of the dedicated team that gets orders ready for people relying on Amazon’s service.From flexible part-time roles to full-time set schedules with health care benefits, Amazon has a variety of jobs available in our warehouses.FULFILLM

We are hiring immediately for full time FOOD SERVICE WORKER/CASHIER positions.Pace Plaza, New York, NY 10038 Note: online applications accepted only.Knowledge of basic kitchen systems required.We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisiti

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Pet Care, High School, Manufactur

We are hiring immediately for a full time and part time.NJIT - 156 Warren Street, Newark, New Jersey 07103.Note: online applications accepted only.Full time and part time; Monday through Friday, hours may vary.Prior customer service experience is preferred.Internal Employee Referral Bonus Available.

No experience requited, hiring immediately, appy now.Our Freight Team works to ensure stores are stocked and ready for business.Responsible for unloading trucks and moving material through the store, they are an integral part of our business and the customer retail experience.The majority of these p

We are hiring immediately for full time.Pennyfield Avenue, Bronx, NY 10465.Note: online applications accepted.Wednesday - Sunday, 1:00 pm - 9:00 pm.At least 5 years of experience required.Want to apply to this job via text messaging? Text.The advertised program is a conversational recruiting assist

As a Stocker at Kohl’s, you will be responsible for maintaining inventory levels by restocking shelves and organizing products within the store.You will ensure that all items are displayed attractively and are easily accessible to customers, supporting a positive shopping experience and efficient

Customer Service Representative.The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees.DEP's water suppl

Stockers at Sam's Club are responsible for keeping shelves stocked and organized.This role involves heavy lifting and detailed organization to ensure products are available and easy to find for customers.Unload merchandise from trucks and organize it in the backroom.Stock shelves, ensuring products

Bilingual Customer Service Representative Haitian Creole (Remote in New York, NY).Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through

No experience requited, hiring immediately, appy now.Our Freight Team works to ensure stores are stocked and ready for business.Responsible for unloading trucks and moving material through the store, they are an integral part of our business and the customer retail experience.The majority of these p

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury.With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Streetthe crossroads of fashionis a singular destination for discerning cust

Checks product to ensure it meets WFM quality standards.Accurately sorts and scans waste.Maintains production standards.Stocks and cleans shelves, bins, and food preparation areas.Maintains back stock in good order.Handles DC and UNFI invoices f Receiving, Team Member, Inventory, Stocker, Part Time,

Customer Service Representative.Location: New York, NY 10027 Duration: 12 Months Contract Position.Responsibilities: Responds to calls and inquiries from families reaching out to FWCs for support by setting up appointments and/or completing requests for assistance, including follow up and documentin

Provides overnight support for assigned team to include receiving and preparing product and maintaining the floor, displays, and back stock in accordance with company standards.All Whole Foods Market Retail jobs require ensuring a positive company i Team Member, Clerk, Part Time, Customer Service, P

Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterp

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Manufacturing, Retail.

Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash.As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen.Working with us

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives.Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ coun

At Captain D's, our people are our greatest asset.We've built a culture dedicated to developing and empowering our team.Taking care of our employees is key to our success.You are the face of Captain D's, ensuring our guests have an exceptional experience.Here's what we have to offer you:.Benefit pla

No experience requited, hiring immediately, appy now.Our Freight Team works to ensure stores are stocked and ready for business.Responsible for unloading trucks and moving material through the store, they are an integral part of our business and the customer retail experience.The majority of these p

The Team Member is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so you will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life.Key responsibilities are ensuring customer'

These responsibilities highlight some of the key functions a Service Team Member will perform.Additional restaurant tasks may be assigned as necessary.Greet guests with a smile as a brand ambassador for our healthy menu options.Learn and maintain Team Member, Yard, Service, Restaurant, Retail.

At DICK'S Sporting Goods, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.We are committed to creating an inclusive and diverse workforce, reflecting th

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by do

Job Opening At Dunkin Donuts & Baskin Robbins.Dunkin Donuts & Baskin Robbins at 5501 Broadway, Bronx, NY 10463, is looking for friendly and outgoing employees who want to work in a fast-paced environment.We are interviewing for all shifts: 6am-2pm, 2pm-10pm, and 10pm-6am.Above all else we are lookin