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At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN) who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN) who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) Company Profile: Houston Methodist Continuing Care Hospital is a long-term acute care hospital that proudly serves the Greater Houston area, focused on the needs of patients requiring extended hospitalization. Located in Katy, west of the Texas Medical Center, Houston Methodist Continuing Care is committed to providing patients with the Houston Methodist standard of unparalleled quality and safety, focusing on the patient and family. The facility offers both inpatient and outpatient services, including hemodialysis or peritoneal dialysis, infectious disease management, intensive care, pain management, postsurgical complication management, pulmonary care management, trauma and neurological injury management, and outpatient rehabilitation therapies. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN) who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN) who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) Company Profile: Houston Methodist Continuing Care Hospital is a long-term acute care hospital that proudly serves the Greater Houston area, focused on the needs of patients requiring extended hospitalization. Located in Katy, west of the Texas Medical Center, Houston Methodist Continuing Care is committed to providing patients with the Houston Methodist standard of unparalleled quality and safety, focusing on the patient and family. The facility offers both inpatient and outpatient services, including hemodialysis or peritoneal dialysis, infectious disease management, intensive care, pain management, postsurgical complication management, pulmonary care management, trauma and neurological injury management, and outpatient rehabilitation therapies. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN), who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • PALS - Pediatric Advanced Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association and, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 4 months Preferred, • Magnet - ANCC Recognized Certification or, • ENPC - Emergency Nursing Pediatric Certification (ENA) or, • TNCC - Trauma Nursing Core Course or Instructor (ENA) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations., • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security., • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles., • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families., • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act., • Demonstrates proficient time management skills., • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols., • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores., • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptor ships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • PALS - Pediatric Advanced Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association and, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 4 months Preferred, • Magnet - ANCC Recognized Certification or, • ENPC - Emergency Nursing Pediatric Certification (ENA) or, • TNCC - Trauma Nursing Core Course or Instructor (ENA) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN) who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

This is a full-time evenings position working three 12's, 12p-12a. At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN), who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • PALS - Pediatric Advanced Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association and, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 4 months Preferred • Magnet - ANCC Recognized Certification or, • ENPC - Emergency Nursing Pediatric Certification (ENA) or, • TNCC - Trauma Nursing Core Course or Instructor (ENA) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations., • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security., • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles., • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families., • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act., • Demonstrates proficient time management skills., • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols., • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores., • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptor ships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • PALS - Pediatric Advanced Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association and, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 4 months Preferred • Magnet - ANCC Recognized Certification or, • ENPC - Emergency Nursing Pediatric Certification (ENA) or, • TNCC - Trauma Nursing Core Course or Instructor (ENA) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

This position is a full-time day shift role and works three, 12-hr shifts on Tue, Wed, and Fri from 6:00am-6:30pm, NO call. At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN), who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure - must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association Preferred, • Magnet - ANCC Recognized Certification, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure - must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association Preferred, • Magnet - ANCC Recognized Certification, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN), who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure - must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association Preferred, • Magnet - ANCC Recognized Certification, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure - must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association Preferred, • Magnet - ANCC Recognized Certification, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge RN III role is a licensed professional Registered Nurse (RN), who, as an advanced clinician, functions at the Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the RN III Charge position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the RN III Charge assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Bachelor of Science degree from an accredited school of Nursing EXPERIENCE • Three years clinical nursing experience with demonstration of progressive leadership skills, • One year in specialty preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure - must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet ANCC-recognized certification (HM) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Acts as effective change agent, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Role models fair and consistent leadership skills for effective team dynamics and teambuilding strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication, which includes active listening and teaching, to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members., • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models interprofessional communication and assists with staff stress management as needed. Improves department score for turnover/retention/employee satisfaction on unit-based scorecard. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Demonstrates effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Role models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Role models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Leads initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput., • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to department specifications. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor of Science degree from an accredited school of Nursing EXPERIENCE • Three years clinical nursing experience with demonstration of progressive leadership skills, • One year in specialty preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure - must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet ANCC-recognized certification (HM) Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

Job DescriptionDescription: Objective This position is responsible for coordinating product flow from warehouse and freezer into the production room. Primary Job Duties • Responsibly move throughout the day from the warehouse and cooler into production., • Scanning items to the proper entry codes, • Reversing items that are being pushed back to the cooler or warehouse, • Responsible for the batching and scanning of all warehouse items to production entries out of intermediate warehouse., • Responsible for ensuring that all entries on the dashboard are correct. Communicate with necessary supervisors prior to leaving/end of shift., • Responsible for notifying QA and supervisor of spilled or tipped product before any decisions are made regarding disposal or cleanup, • Ensuring all labels of products being received are accurate: weight, date, product.Requirements: Requirements • Proficient knowledge of operating scan gun and computer production entries, • Must be able to read and comprehend daily production reports., • Must have basic technical skills operating equipment Physical Requirements • Standing, walking, bending, stretching, climbing, pushing, pulling and reaching are required., • May require occasional assisted lifting of up to 70 lbs. and push or pull up to 2,000 lbs. using a pallet jack., • These positions work in a cold, damp to hot and humid environment with slippery surfaces., • Must be able to operate stand-up forklift.

The Director, Engineering Project Delivery Excellence & Proposals is responsible for the leadership, development, resource planning, and performance management of the Engineering Project Managers, Project Engineers, and Field Engineers supporting Power EPC projects. The role serves as the organizational leader responsible for developing project execution talent, improving project delivery consistency, and ensuring project execution best practices are incorporated into all proposals and awarded projects. The Director acts as the primary project execution advisor during proposal development and ensures lessons learned from field execution are reflected in future pursuits, project planning, staffing strategies, and execution methodologies. The position can be in the Zachry Engineering Houston, Downers Grove or Charlotte Office. Strategic Resource Planning • Own workforce planning for all Project Managers, Project Engineers, and Field Engineers., • Maintain a forward-looking 12-24 month resource forecast aligned with business development, proposal, and project execution needs., • Identify future staffing requirements, organizational capability gaps, and succession risks., • Develop strategies to ensure adequate project leadership capacity for anticipated growth. Project Assignment & Capability Alignment • Lead assignment of Project Managers, Project Engineers, and Field Engineers to proposals and awarded projects., • Evaluate project complexity, customer requirements, contract structure, execution strategy, and risk profile to determine appropriate staffing., • Match personnel experience, technical expertise, leadership capability, and development readiness with project needs., • Ensure critical projects are staffed with proven performers while creating developmental opportunities for emerging leaders., • Balance resource utilization, workload, and career development objectives across the organization., • Make staffing recommendations to the Sr. Director for high-visibility, strategic, or high-risk projects. Suggest high profile Project Engineers and Managers for EPC and Supply chain roles for broader Enterprise needs. Talent Acquisition & Recruitment • Partner with Human Resources and business leadership to identify and recruit top project delivery talent., • Participate in recruiting strategy, candidate evaluation, interviewing, and selection of Project Managers, Project Engineers, and Field Engineers., • Develop and maintain relationships with universities, industry organizations, and professional networks to strengthen the talent pipeline., • Establish hiring profiles and competency requirements for project delivery positions., • Ensure recruiting efforts support both immediate execution needs and long-term organizational growth. Talent Development Responsibility • The Director will be accountable for developing the company's future project leadership pipeline by creating career paths across: Field Engineer → Project Engineer → Project Manager → Project Director., • Responsibilities include: Competency assessments, Leadership development programs, Mentoring and coaching, Succession planning, Talent reviews, Promotion recommendations. Proposal Responsibilities • The Director will ensure EPC proposal teams have appropriate engineering leadership and direct oversight for engineering execution strategy, and process associated with Power EPC Proposals. The Director will have accountability for the delivery of the Engineering portion of the EPC proposal and its integration with the overall EPC proposal., • The Director will interface and align with the Zachry EPC group (Construction, Supply Chain, Execution Planning), proposal group, and Commercial group to support the development and scope definition., • The Director will be engaged in Customer Presentations to present the technical aspects of opportunities. The Director will be engaged with Business Development to identify and secure opportunities., • The Director will leverage lessons learned from: Engineering execution, Construction execution, Startup and commissioning, Field engineering performance, Schedule recovery efforts, Productivity data, Safety observations., • This creates a continuous feedback loop between project execution and future proposal development. First-Year Objectives • People Development, • Create competency matrices for PMs, PEs, and Field Engineers., • Establish career progression framework., • Implement mentorship program., • Complete organization-wide talent assessment., • Establish field engineering governance process., • Proposal Excellence, • Ensure the Engineering portion of the EPC proposal is properly staffed, planned and executed., • Create engineering review process., • Enhance risk and contingency process for proposals., • Incorporate field lessons learned into proposal development., • Critical Competencies, • Leadership: Talent development, Coaching, Organizational effectiveness, Team building, • Business: Proposal strategy, Resource planning, Risk management, Executive communication, Risk identification and contingency allocation, • Project Delivery: Schedule management, Cost management, Change management, Execution planning Required: • 15+ years of engineering, project management, or project performance experience., • Experience in large engineering project proposal development, • Experience in delivering engineering for large EPC projects., • BS in engineering from an ABET accredited school MBA preferred Preferred: • Power generation or utility industry experience., • Portfolio management experience., • Business intelligence and dashboard development experience., • Experience implementing AI or digital solutions within project organizations. ZACHRY GROUP is dedicated to providing a Safe and Drug Free work environment; and is an Equal Opportunity Employer.

Job Description"You're Not a New Agent. But You're Still Prospecting Like One." You have real experience. You've closed deals that mattered - not because you had training wheels, but because you figured out how to move clients through the process under pressure. You know what you're doing. But somewhere in the last year, your production leveled off. Not because you're less skilled. Because the people who were going to give you a deal - the people who already knew you, liked you, trusted you - have already used you or moved on. And what most brokerages hand you when that happens is a door-knocking strategy and a cold calling script. You didn't get licensed to door knock. You got licensed to help people buy and sell homes in this market. Those are two completely different activities, and most agents spend years confusing one for the other. The Mandie McMillan Team exists to solve the actual problem: not enough deals from the right kind of leads. Not more prospecting techniques. A real lead system. Why the Agents Who Scale Past Their Sphere Do It With a Team Going from referral-based production to stranger-based production requires three things most solo agents don't have: a lead platform that delivers warm contacts consistently, a brand that creates credibility before the first conversation, and a support structure that lets you focus on clients instead of operations. On this team, all three exist. The behavioral lead platform delivers real-intent buyers and sellers to your pipeline daily. The RE/MAX name creates instant trust with people who don't know you yet. And all marketing, expenses, and back-office functions are handled - so your time goes into client-facing work, not administrative overhead. Most agents who try to build a stranger-lead business solo spend two years building infrastructure before they close anything. Here it's already built. The Honest Math on Splits You've been working a model where you keep a large share of each deal. That math looks good on a per-transaction basis. It looks very different when you count your annual production and subtract what it cost you to generate those deals. Lead spend. Time prospecting. Marketing you funded out of pocket. The hours you put into people who weren't ready. Your real take-home number isn't the split percentage - it's what's left after all of that. 70% of 20 closings: more than 100% of 6. Every time. At the Mandie McMillan Team, leads are provided, expenses are covered, and the RE/MAX name works for you with every stranger who answers your call. The structure is built to produce more closings - not to trade income for support you don't need. On RE/MAX RE/MAX is a franchise. Every office is independently owned. At RE/MAX Coastal, Mandie McMillan has chosen to absorb desk fees and cover all agent expenses. What you pay are the standard industry dues every agent pays at every brokerage. What you get is the most recognized real estate brand in the world - with none of the overhead structure most agents assume comes with it. That brand matters specifically when you're calling strangers. Your reputation built trust with your sphere. RE/MAX builds trust with people who don't know you yet. Your Lead Flow Our lead platform doesn't work like most lead sources you've tried. It doesn't scrape form fills or serve ads to anyone who clicked once. It tracks genuine buyer and seller behavior online - the properties people are actually viewing, the neighborhoods they return to, the search patterns that signal someone getting serious about a move. When that behavior crosses a threshold, you receive a real-time alert. The person you're reaching isn't a cold name - they're someone who has been actively researching this market. The first conversation is warm, not cold. Automated follow-up keeps relationships active between your conversations. Property updates, market info, and re-engagement sequences run in the background so your pipeline doesn't depend entirely on manual follow-through. This is the infrastructure most agents spend years trying to build on their own. It's already built here. What the Team Provides (All Agent Expenses Covered) • All RE/MAX desk fees - absorbed by the team, • Technology-driven leads delivered to your pipeline - not sourced from your contacts, • All marketing materials, digital ads, and promotional content, • For Sale signs, riders, and all field materials, • Business cards and branded agent materials, • Full back-office support - paperwork handled so you stay in front of clients, • CRM and real estate technology - included What You'll Pay (Standard Industry Dues - Required Everywhere) • MLS dues, • Realtor association dues, • Showing service, • Simple Annual Brand Fee, • Low monthly management fee The Mandie McMillan Difference Mandie McMillan has worked the Galveston County and Houston Bay Area markets exclusively for 26 years. She built RE/MAX Coastal and the Mandie McMillan Team specifically to develop high-producing agents in this coastal market - not to hand you a YouTube playlist and a lead dashboard. Your coaching comes directly from her. Weekly accountability calls. Conversion coaching built around stranger leads. Real deals in real time, in a market she knows down to the flood zone and canal depth. What We're Looking For • Active Texas Real Estate License (required), • 5+ closed real estate transactions - you've proven you can close, • Ready to scale beyond your personal sphere, • Process-driven and coachable - willing to work a lead system, not just your contacts, • Full-time or ready to go full-time, • Motivated by production numbers, • Comfortable with CRM and technology What You'll Build Here A stranger pipeline that doesn't depend on who you know. The production volume to replace any other income. The RE/MAX brand working for you before every first conversation. A business that compounds - because every platform lead you close becomes a referral source for years. You've proven you can close. We have the leads. That's the combination. Schedule Compensation Full-Time | Commission + Bonus | $75,000 – $200,000/year based on performance Self-determined schedule | Monday–Friday + Weekend availability | Flexible The Mandie McMillan Team • RE/MAX Coastal • Independently Owned Operated Galveston County Houston Bay Area, TX • Lee@mandiemcmillanteam.com

Job Description Director of Client Success & Implementation Build the Client Success Operating System Behind Strong K-12 Partnerships Intervene K-12 is seeking a builder and operator to serve as Director of Client Success & Implementation, leading the day-to-day Client Success organization and building the systems, processes, team discipline, and client-management infrastructure required to successfully onboard, support, retain, and scale a growing portfolio of K-12 partnerships. This is not a traditional customer-service, senior account-management, or implementation project-management role. We need a leader who understands how school districts and campuses operate and can translate that knowledge into a disciplined Client Success operating system. The Director will lead Client Success Managers and CS / Project Coordinators and own the client-management journey from post-sale handoff through onboarding, implementation coordination, launch, ongoing account health, support, risk management, and renewal readiness. This person must be equally comfortable sitting across the table from a district leader, digging into why a campus implementation is struggling, inspecting CRM and account-health data, coaching a CSM, and building the process that prevents the same problem from occurring across the rest of the portfolio. Operating principle: Client Success owns the client experience. Delivery & Operations owns execution. The Client Environment Intervene K-12 manages partnerships across school districts, campuses, state and publicly funded programs, and other education initiatives. Our partnerships may include online and in-person tutoring, hybrid instructional programs, assessments, analytics, software, SaaS products, reporting, and other technology-enabled education solutions. Clients may include superintendents and district executives, academic and program leaders, principals, campus administrators, teachers, students, families, and community partners. This complexity requires a Client Success leader who already understands the rhythms, stakeholders, constraints, and expectations of K-12 environments and can build repeatable systems around them. The Mission of the Role The Director of Client Success & Implementation will become the operating leader for the core Client Success function. The mission is to create predictable onboarding, complete client-health visibility, proactive risk management, strong client support, disciplined renewal readiness, and a Client Success team that can execute without the Head of Client Success & Engagement or CEO chasing routine account activity. From the moment a new partnership is handed off from Sales, this leader should be able to answer: • What exactly did we commit to the client?, • What outcomes and success criteria matter most?, • Who are the key district and campus stakeholders?, • Is the client-facing implementation and launch on track?, • What could affect the client experience, and has it been escalated early?, • Is the client receiving and understanding measurable value?, • What is the health of the account today?, • What must happen now to position the account for renewal? What You Will Own Client Onboarding & Implementation Coordination • Own the client-facing transition from signed contract through launch and steady-state Client Success., • Lead or oversee Sales-to-Client Success handoffs, kickoff, success criteria, stakeholder capture, communication plans, and client expectations., • Translate client requirements and commitments into clear handoffs to Delivery & Operations., • Maintain visibility into implementation readiness, client-facing milestones, and launch risks., • Escalate execution risks early and ensure clients are never surprised by issues that should have been visible internally., • Coordinate client communication while Delivery & Operations owns operational implementation, resource deployment, and functional workstreams. Portfolio Health, Support & Client Success • Lead the day-to-day Client Success team and maintain current Green / Yellow / Red health across 100% of active accounts., • Establish consistent client check-ins, success plans, program/data reviews, utilization and adoption monitoring, and Voice of Customer practices., • Ensure client questions, commitments, action items, and support needs are actively managed and followed through., • Identify deteriorating accounts before they become renewal emergencies and establish documented recovery plans., • Provide the Head of Client Success & Engagement with accurate portfolio visibility, risks, recommendations, and exceptions. Renewal Readiness & Risk Management • Make every account renewal-ready well before the commercial renewal conversation begins., • Maintain visibility into renewal dates and values, decision makers, client sentiment, outcomes, utilization, open issues, stakeholder support, value evidence, and known risks., • Ensure every Yellow / Red account has a recovery plan with accountable owners, milestones, and a client communication plan., • Partner with the Head of Client Success & Engagement on retention strategy while ensuring the underlying account is operationally ready to renew. Team Leadership & the Client Success Operating System • Lead, coach, develop, and hold accountable Client Success Managers and CS / Project Coordinators., • Establish clear account ownership, role clarity, delegation, coaching, inspection, and performance standards., • Build and enforce HubSpot / CRM discipline, account plans, health standards, stakeholder information, action tracking, escalation protocols, and portfolio reviews., • Create repeatable onboarding, client-management, renewal-readiness, and cross-functional handoff processes., • Continuously improve the Client Success operating model so performance does not depend on individual heroics or CEO intervention. The Critical Boundary: Client Success vs. Delivery & Operations This Director owns the client side of implementation, not the functional execution of delivery. Tutor staffing, Curriculum & Instruction execution, Technology execution, and operational implementation workstreams are owned by Delivery & Operations. • Client Success owns client onboarding, expectations, communication cadence, health, support, risk visibility, and renewal readiness., • Delivery & Operations owns how the work is executed, including functional resources, implementation workstreams, and operational resolution., • The Director must know whether execution is on track, understand the client impact, escalate risks, and manage communication without taking functional work back from Delivery & Operations. What We're Looking For Required Qualifications • 7-10+ years of progressive experience in Client Success, Customer Success, Strategic Account Management, Implementation / Onboarding, district partnerships, education services, or related client operations, including meaningful people leadership., • Meaningful experience working directly with K-12 school districts, district leaders, campus leaders, or education programs is required., • Demonstrated understanding of the K-12 client lifecycle, including district/campus onboarding, implementation, stakeholder management, program support, data/outcomes reviews, renewal cycles, and client service expectations., • Demonstrated experience building or significantly improving a Client Success, account-management, onboarding, or client-support operating system - not only managing an assigned book of business., • Experience managing complex, multi-stakeholder district or enterprise accounts across multiple locations, campuses, programs, or workstreams., • Experience leading, coaching, and developing Client Success Managers, account managers, implementation/client-support staff, or comparable teams., • Strong operational and organizational discipline with the ability to create structure, standards, dashboards, cadences, and accountability., • Demonstrated ability to identify account risk early, establish recovery plans, and coordinate cross-functional action before issues become renewal threats., • Experience establishing client-health measures, account plans, communication cadences, renewal-readiness processes, CRM discipline, and management reporting., • Strong executive communication skills and the ability to work credibly with district administrators, program leaders, principals, and other education stakeholders., • Ability to use student/program data, utilization information, outcomes, and client feedback to communicate value and guide account strategy., • Ability to manage cross-functional work and hold peers accountable without directly controlling every resource required for execution., • High tolerance for ambiguity, changing priorities, and a growing organization where some systems and playbooks still need to be built., • Ability to travel to client sites as needed and work from Intervene K-12's Houston office according to company expectations. Strongly Preferred • Experience supporting districtwide or multi-campus K-12 programs., • Experience in tutoring, intervention, supplemental education, edtech, SaaS, assessment, or other technology-enabled education services., • Experience with HubSpot or a comparable CRM / Customer Success platform., • Experience building client-health dashboards, renewal forecasting, implementation/onboarding playbooks, or scalable CS processes., • Project/program management, customer success, implementation, or process-improvement training or credentials. The Leadership Profile We Need • A builder who sees missing structure and creates it., • An operator who can move from a district conversation to a portfolio dashboard to a CSM coaching session without losing the thread., • Proactive: sees client risk early instead of waiting for escalation., • Highly organized and rigorous without creating unnecessary bureaucracy., • Comfortable holding other functions accountable while respecting ownership boundaries., • Data-driven and able to distinguish activity from actual client health and value., • A strong people leader who delegates, coaches, inspects, and develops rather than repeatedly taking work back., • Calm, constructive, and solution-oriented when launches or client relationships become difficult., • Relentless about follow-through, documentation, commitments, and closing loops., • Comfortable building while operating - serving clients today while creating the system that scales tomorrow. Success in the First Year • 100% of active accounts have current health status, owner, next action, renewal date, key stakeholders, open risks, and a current success plan., • Every newly closed client receives a complete Sales-to-CS handoff, documented kickoff, success criteria, communication plan, and visible client-facing implementation/readiness status., • All accounts entering the defined renewal window have a documented renewal-readiness assessment, risk level, stakeholder/decision-maker map, value evidence, and action plan., • Every Yellow / Red account has a documented recovery plan with accountable owners, milestones, and client communication., • Clients receive consistent check-ins and program/data reviews that demonstrate utilization, outcomes, progress, and areas requiring action., • CSMs and coordinators have clear ownership, scorecards, coaching cadence, operating standards, and increasing ability to execute independently., • HubSpot / CRM records, health reporting, renewal calendar, stakeholder maps, action tracking, and portfolio review cadence are consistently maintained and used as management tools., • The Client Success organization contributes to the department goal of 95%+ gross revenue retention., • The Head of Client Success & Engagement and CEO no longer need to chase routine account information or personally manage day-to-day Client Success execution. About Intervene K-12 Intervene K-12 is a mission-driven education and technology company helping school districts improve student outcomes through tutoring, intervention, assessments, analytics, educator support, software, and technology-enabled educational solutions. Over its 10-year history, Intervene K-12 has built partnerships spanning state, federal, school-district, and campus-level programs. The company operates across online, in-person, and hybrid delivery models and continues to expand its products, geographic reach, and operational capabilities. Today, Intervene K-12 combines the experience and trusted relationships of an established education company with the speed, ambition, and experimentation of a high-growth organization. The company is actively incorporating AI, automation, software, and data into how it serves students, supports educators, manages client partnerships, and scales operations. ELL Pro, an Intervene K-12 company, provides technology solutions that help school districts support English Learners and Multilingual Learners. Its platform equips educators with tools and data designed to improve student achievement while simplifying program management and reporting. Learn more at www.ellpro.com. Powered by JazzHR FN6pqSbiuS

Job Description REV Renewables, an LS Power company, is a leading developer, owner, and operator of renewable energy and energy storage projects across North America. With over 2.9 GW of operating assets and a robust development pipeline—REV is at the forefront of the clean energy transition. Our mission is to deliver affordable, reliable, and clean electric power to all. Through a commitment to innovation, REV continuously adapts to the evolving regulatory, environmental, and market landscape to deliver optimized energy solutions. Learn more at https://www.revrenewables.com. Job Summary: REV’s Energy Management team is responsible for the commercial optimization of a fleet of storage and renewable assets in wholesale power markets, primarily PJM, CAISO, and ISONE. Active management of the term position and dispatch returns value and experience to the development pipeline. Energy Management Systems is a front-office platform function that provides a dependable platform for traders to build analytical and position management applications and for management to extract reports. We are seeking a manager to assume ownership of the Energy Management Systems platform. This is a hybrid leadership / individual-contributor role that involves architecture, data engineering, systems operation, and training. The role keeps the system coherent, correct, and compliant, balancing speed with good friction, and providing resources and patterns to enable users to build what they need when they need it. Cross functional collaboration is key, in order to ensure consistent coding standards and infrastructure across the group. In addition to the platform responsibilities, the role owns the trade capture, valuation, settlements, and position management foundation. These components provide stable reporting that captures trading and dispatch activities. The platform and logic are built primarily in-house using open source tooling. This front-office role in Houston supports a small, energy and technology-savvy trading team. Your users range from no-code and low-code users on dashboards and Excel plug-ins through to quantitative analysts and developers building full-featured applications. You will inherit a production system and be accountable for its daily operations, durability, security, refinement, and future growth. Duties/Responsibilities: Leadership & People Management • Lead, mentor, and direct the Quant and Systems Developer: set priorities, own the development backlog, provide technical direction and performance feedback, and ensure the developer’s work aligns with platform architecture and controls standards., • Support all platform users — from no-code dashboard consumers to quantitative developers — through hands-on 1-on-1 sessions; act as a knowledge hub to unblock work, share best practices, and raise the collective technical bar. Hands-On Technical Contribution • Own the integrity of the ETRM platform and remain an active individual contributor: personally design, build, and maintain core components including trade capture, position management, valuation, and risk analytics — setting the technical standard by example, not delegation alone., • Own the core python libraries and platform architecture; define and steward the guardrails, patterns, and standards that let users and AI agents build freely and safely while keeping the maintenance burden low., • Review and approve all production-bound code changes, including those from the Quant and Systems Developer; validate logic, test coverage, and documentation before merge to main., • Maintain and evolve software development best practices — merge controls, code review, testing, and documentation — and react decisively to production issues, code fixes, and ad-hoc priorities as they arise. Governance, Security & Compliance • Serve as the accountable owner for system governance: define and enforce change management, access provisioning, data classification, and audit-trail requirements in alignment with IT security policies, SOC controls, and any applicable NERC/FERC obligations., • Mature the platform’s security and authorization model to enable granular access workflows and activity monitoring; enforce segregation-of-duties across all user types and environments., • Own incident response and business continuity: triage production issues alongside the developer, maintain runbooks, communicate proactively to trading and management stakeholders during outages or data integrity events, and drive continuous improvement to reduce off-hours support needs., • Act as the primary liaison between the front office (trading, structuring, analytics, quant) and IT; lead the cloud and infrastructure resource planning process by scoping, sizing, and approving compute, storage, and network requirements for the ETRM in partnership with IT. Reporting & Analytics Integrity • Establish and maintain transparent, automated information flows for portfolio position, dispatch analytics, and hedge reporting; ensure all pipelines produce outputs that are accurate, timely, and auditable by trading, risk, and finance. Required Education/Skills/Knowledge: • Bachelor of Science degree in Engineering or Computer Science, • 10+ years of relevant experience, with demonstrated hands-on ownership of core platform and ETRM components and a genuine appreciation for quality control, controls, and compliance., • Strong quantitative developer background: proficiency in Python; experience manipulating and persisting time series data with dataframe libraries and columnar storage; data modeling and API development., • Demonstrated ownership of production systems; working knowledge of security principles, segregation-of-duties, and access controls in an energy trading context., • Earns trust across a wide spectrum of technical and non-technical stakeholders; strong communicator who can translate between front-office needs and IT/infrastructure teams., • Ownership mentality, intellectual curiosity, and entrepreneurial drive; comfortable operating as both a manager and an individual contributor in a lean, high-expectations environment., • Preferred: machine learning experience; Kubernetes/cloud-native DevOps (EKS, Helm, Docker); broad US power market and energy trading-product knowledge, power analytical capabilities. Technology Platform The ETRM and analytical systems that you will inherit are built in-house by you and your team and by traders and analysts.. You will inherit this stack and will be required to maintain it and engage users through any changes you recommend: Technical and business logic defined as follows: • data model and relationships: python, • business rules by users: python, pandas, polars, internal utilities, • interfaces to external data and applications: python, selenium, sftp, https, • interfaces to internal data users and applications: fast api, python, streamlit, • orchestration of data pipelines: dagster, • front end application UIs, dashboards, and queries: streamlit, powerbi Our logic and infrastructure are managed, deployed, and persisted as follows: • source control with git third-party git host / actions, • environment specification with docker, • cloud deployment and scaling with kubernetes, helm, EKS, • windows deployment with WSL and/or conda, • data primarily in aws s3 with low-level query optimization across deployments If you would like to stand out as having read this document to the end, please include the characters “rev-em-systems” anywhere in the document that you submit. Physical Requirements/Working Conditions: • Must be able to sit/stand at a desk, using a computer workstation., • The employee is occasionally required to climb, balance, stoop, kneel, crouch, reach with hands and arms, walk; lift push or pull objects up to 20 pounds., • Must be able to handle long periods of screen time and typing., • Must be able to have effective time management skills, with the ability to concentrate for long periods of time. Why Join REV Renewables? At REV Renewables, we’re not just transforming the energy landscape—we’re building a workplace where people thrive. Our mission is to accelerate the decarbonization of the electricity supply while ensuring affordability, reliability, and resilience. We do this by empowering our team with purpose, support, and opportunity. Our Core Values • Integrity First – We uphold the highest ethical standards in everything we do., • Teamwork – We foster a collaborative, inclusive, and fun work culture., • Ownership Mindset – We take accountability and act in the long-term interest of our stakeholders., • Thought Leadership – We are creative, purposeful, and diligent in our decision-making., • Making a Difference – We strive to positively impact our communities, employees, and society at large. What We Offer REV is proud to provide a comprehensive and competitive benefits package designed to support employees’ well-being and long-term success. Below are just a few examples: • Employer-sponsored Medical, Dental, and Vision coverage for employees and their eligible dependents., • Health Reimbursement Arrangement (HRA) and Flexible Spending Accounts (FSA)., • Company-paid Life, AD&D, and Long-Term Disability Insurance., • 401(k) with employer contributions., • Generous Time Away policies., • Educational Reimbursement for professional development. We believe in creating a workplace where every employee feels valued, supported, and inspired to grow. Join us in shaping a cleaner, more sustainable energy future. REV Renewables is proud to be an Equal Employment Opportunity Employer. We are committed to fostering a workplace rooted in mutual respect, where all applicants and employees are valued and supported. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. Disclaimer to Agencies: Please be advised we do not accept third-party resumes unless previously agreed to by Human Resources and the Agency.

Job DescriptionBusiness Intelligence & Analytics Expert Role Type: Contractor Location: Remote Job Overview We are seeking experienced Business Intelligence & Analytics Experts to evaluate and improve AI-powered analytics workflows. You will work with dashboards, reports, KPIs, data visualizations, and leading BI platforms to provide accurate, practical feedback that helps train next-generation AI systems. Key Responsibilities • Review and validate dashboards, reports, KPIs, and data visualizations., • Build or refine dashboards using Power BI, Tableau, Looker, Qlik, Sigma, or Databricks., • Check data sources, calculations, metrics, and reporting logic for accuracy., • Evaluate KPI structures and analytical outputs for actionable business insights., • Test AI agents such as ChatGPT Work, Codex, and Claude Cowork in analytics workflows., • Identify errors, inconsistencies, and opportunities for improvement., • Document findings and provide structured feedback., • Evaluate BI integrations with tools such as Google Drive, Slack, Microsoft 365, SharePoint, and Salesforce.Required Skills, • Business Intelligence, • Data Analytics, • Power BI, • Tableau, • Looker, • Qlik, • Sigma, • Databricks, • MySQL, • Data Visualization, • Dashboard Development, • Reporting, • KPI Analysis, • ChatGPT Work, • Codex, • Claude Cowork, • AI Agents, • Workplace ConnectorsPreferred Qualifications, • Professional experience in BI, analytics, reporting, or data visualization., • Hands-on experience building or validating dashboards and analytical workflows., • Strong knowledge of BI tools, SQL, data sources, and KPI reporting., • Experience using generative AI or AI agents in professional workflows., • Experience integrating BI platforms with workplace and cloud-based systems., • Strong analytical, problem-solving, and communication skills., • Excellent attention to detail when reviewing data, calculations, and business metrics.

Job Description About Us Join the mission to bring closure, justice, and peace to thousands of families. Our firm’s bedrock is built on our client service standards to provide assurance, compassion, and empathy throughout the client experience. Our firm is one of the fastest growing injury and wrongful death law firms in the country known for its results, client experience, structure, and high-performance culture. Amaro Law Firm is fast paced, committed to our core values, and an ideal environment for passionate attorneys looking to make a difference in our community and in their clients’ lives. The right candidate will gain access to a generous compensation package tied to what he or she can achieve based on their work ethic and production. We have 20+ years of experience in personal injury, wrongful death, insurance claims, and commercial litigation, with a renowned reputation in truck wrecks, catastrophic injury cases, and wrongful death litigation and trial work. Our firm provides comprehensive training, supports continuing legal education, and maintains a supportive culture for growth. We are looking for someone who takes ownership, is a lion for clients, and feels a calling to build a reputation and a lasting career in the industry. Key Core Values • Be Used and Useful to Others, • Ethos before Egos, • Excellence is Our Presence, • Control the Controllables, • Comfort in Discomfort Our Culture At our core, we operate with a results-driven mindset. Every role—from intake to case management to attorneys—understands how their work directly impacts case value, client experience, and firm growth. Team members are empowered to make decisions, solve problems, and continuously improve processes rather than simply move files from one stage to another. Unlike many law firms, this firm is run like a corporation with high service standards and a high-performance culture using EOS, KPIs, OKRs, SOPs, and other standard corporate strategies and tactics to maximize our efforts for our clients while maintaining organization, standards, and efficiencies. Position Overview The Litigation Attorney will provide compassionate and competent legal representation, proactively managing cases to maximize client recovery efficiently. This role focuses on cases transitioned from pre-litigation or designated for immediate litigation, honing litigation skills to deliver increasing value to the firm while ensuring client satisfaction and effective case management. You will manage your own docket of 50-80 litigation files. Key Responsibilities • Client Engagement: Initiate timely client contact per Standard Operating Procedures (SOP), verifying the pre-litigation to litigation checklist, and maintain ongoing communication to build trust and set expectations., • Paralegal Supervision: Oversee paralegals to ensure adherence to client contact SOPs., • Client Satisfaction: Maintain a client contact dashboard with metrics at 90% or above, minimizing complaints and fostering trust to encourage referrals., • Case Management: Meet all deadlines, set trial dates promptly, and ensure efficient case progression to maximize client value., • File Reviews: Conduct litigation file reviews with paralegals, driving substantive discussions and short-term strategic planning., • Trial Readiness: Prepare each case for trial, taking full responsibility as first chair if needed, and maintain pressure on insurance carriers through documented demands and deadlines., • Performance Metrics: Manage personal KPIs, including settlements, financial performance, case activities, file updates, discovery review, and case duration., • Client Experience: Deliver exceptional client experiences to drive trust, confidence, and potential referrals., • Efficiency: Manage cases effectively through all litigation stages, achieving maximum client value in the shortest time possible., • Record Keeping: Maintain accurate, up-to-date case management records, meeting all deadlines and strategic goals., • Skill Development: Enhance litigation expertise to provide increasing value to the firm. Requirements • 3–10 years of plaintiff or defense personal injury litigation experience., • Licensed attorney in Texas with a passion for client-focused litigation., • 1st chair trial experience, • 1+ Million per year in Attorney's Fees, • Strong organizational and time-management skills to handle multiple cases and deadlines., • Collaborative ability to work with paralegals and support staff to advance cases., • Proactive mindset with a focus on strategic planning and trial preparation., • Excellent communication skills to maintain client relationships and set clear expectations. Compensation & Benefits • Competitive salary including attorney fee % bonus, • Comprehensive medical, dental, and vision coverage (no cost to employees), • 401(k) with employer matching, • Generous paid time off, • Parental leave, • Professional development assistance, • Life insurance Application Requirements • Resume, • Writing sample Amaro Law Firm is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. • We are not looking to receive 3rd party candidate submissions at this time.

Job DescriptionDescription: The HR Leader is the people leader for ZT Automotive’s multi-brand, multi-location dealership portfolio. This role translates business strategy into a practical people agenda that strengthens leadership capability, attracts and retains dealership talent, improves the employee experience, and supports disciplined growth. The leader serves as a trusted advisor to portfolio executives, market leaders, general managers, and functional partners while building consistent HR standards that remain responsive to each dealership’s operating environment. The successful candidate combines strategic judgment with hands-on execution. They will establish scalable HR infrastructure, use workforce data to guide decisions, lead employee relations and compliance, and support acquisition integration—all while maintaining visible, credible relationships in the field. Key Leadership Accountabilities Business Partnership & People Strategy · Partner with portfolio leadership and dealership operators to translate growth plans, operating priorities, and financial objectives into an integrated people strategy. · Advise leaders on organization design, workforce planning, leadership effectiveness, succession, retention, compensation, and complex employee matters. · Build strong relationships with general managers and market leaders through structured operating reviews, and timely follow-through. · Balance portfolio-wide consistency with appropriate local flexibility across brands, markets, and dealership functions. Talent Acquisition, Workforce Planning & Retention · Develop a proactive talent strategy for high-volume and hard-to-fill dealership roles across Sales, Service, Parts, Finance & Insurance, Accounting, and support functions. · Strengthen recruiting discipline, candidate experience, selection quality, onboarding, and early-tenure follow-up in partnership with dealership leaders. · Use headcount, productivity, vacancy, turnover, and labor-cost data to identify workforce risks and recommend action. Leadership, Performance & Culture · Build manager capability through clear expectations, coaching, performance management, progressive discipline, and leadership development. · Create succession and talent-review practices for critical dealership and portfolio roles, with clear development actions and accountability. · Promote a high-performance culture grounded in integrity, accountability, customer service, safety, inclusion, and respect. · Strengthen employee communications, recognition, engagement, and listening mechanisms across geographically dispersed locations. Employee Relations, Compliance & Risk · Provide sound, timely guidance on investigations, corrective action, workplace conduct, attendance, leave, accommodations, wage-and-hour matters, and separations. · Ensure HR practices comply with applicable federal, state, and local employment requirements across the portfolio’s operating markets. · Maintain consistent policies, documentation standards, recordkeeping, and audit readiness while partnering with Legal and other advisors as appropriate. Pay Plans, Payroll Governance & HR Operations · Provide strategic oversight of dealership pay-plan governance, benefits, retirement programs, paid time off, and related employee communications. · Partner with Finance, Payroll, and dealership leadership to strengthen pay accuracy, controls, approval practices, issue resolution, and compliance for hourly, salaried, commission, draw, and flat-rate populations. · Standardize core employee lifecycle processes—including hiring, onboarding, transfers, status changes, leaves, and terminations—through clear ownership, service levels, and controls. · Advance effective use of HR technology (Paylocity), reporting, self-service, workflow automation, and data quality to improve service and reduce administrative friction. M&A Integration & Organizational Growth · Lead HR due diligence and post-close integration planning for dealership acquisitions, including workforce data, compliance, compensation and benefits, payroll, systems, communications, and retention risk. · Deliver a structured employee transition experience that preserves business continuity, establishes trust, and drives adoption of ZT Automotive practices. · Create repeatable integration playbooks, milestones, risk tracking, and leadership reporting to support continued portfolio expansion. HR Team Leadership & Governance · Lead, coach, and develop the HR team; establish clear roles, priorities, service standards, escalation paths, and performance expectations. · Build an operating model that positions HR close to the business while maintaining appropriate governance, subject-matter expertise, and process discipline. · Manage external partners and vendors with clear expectations for service, compliance, cost, and outcomes. Measures of Success · Reliable payroll and HR operations, accurate workforce data, effective controls, and responsive employee service. · Consistent policy execution, timely employee-relations resolution, and reduced compliance and workforce risk. · Disciplined, employee-centered integration of newly acquired dealerships. Requirements: Required Qualifications · Bachelor’s degree in Human Resources, Business, or a related discipline; equivalent relevant experience may be considered. · 7+ years of progressive HR experience, including at least 3 years leading an HR function, major business unit, or complex multi-site organization. · Demonstrated experience advising senior executives and operational leaders in a fast-paced, decentralized environment. · Strong command of employee relations, employment law, talent management, compensation, benefits, payroll governance, and HR operations. · Experience building scalable processes, leading change, and using workforce analytics to influence business decisions. Preferred Qualifications · Automotive retail, dealership group, multi-unit retail, hospitality, or another high-volume, operationally intensive industry. · Experience supporting acquisitions, integrations, rapid growth, or private-equity-backed portfolio operations. · HR certification such as SPHR, SHRM-SCP, or GPHR. · Experience with HRIS/payroll platforms, applicant tracking systems, dealership management systems, and dashboard reporting.

Job Description Job Summary This highly visible position within the PEMEX Deer Park Refinery Business Analysis and Planning Team shall be a thought leader responsible for three key deliverables: • Leading the development of long-term strategic asset management and annual business plans., • Coordinating external benchmarking studies, performing competitive analysis, and extracting insights to influence strategic development., • Working closely with refinery Economics & Scheduling, Technology, Engineering, Operations, and Finance teams to conduct margin analyses. The Business Performance Analyst within the Business Analysis and Planning Team must work effectively with diverse customers, including the Executive Team, Senior Management Group, and multidisciplinary front-line leadership teams to deliver successful projects. This role provides an excellent opportunity for a high-performing individual to gain a broad overview of all aspects of the refining business and be exposed to various cross-functional professionals and leaders. Accountabilities & Responsibilities: • Lead coordination of PEMEX Deer Park Refinery’s external competitive benchmarking data collection and submission with third-party consulting companies, • Assess competitive benchmarking results and perform deep-dive data analyses to generate actionable insights for improvement of refinery performance on various key performance indicators, • Develop competitive intelligence communication materials and present them to cross-functional teams, • Identify gaps and areas for improvement to capture money left on the table and champion gap closure, • Coordinate compilation of annual refinery business plan forecast, provide plan operationalization support to Finance, • Develop strategic narratives around crucial business performance indicators, monitor, and track performance against business plan, • Lead margin analysis, connecting actual results to choices made, causally identifying gaps, and communicating actionable insights on opportunities for improvement, • Perform ad-hoc margin analysis and competitive benchmarking data deep dives to test hypotheses and support the refinery Executive Team in developing strategic insights, • Develop refinery performance management key performance indicator dashboard and monthly communications for leadership review Qualifications: • Strong communication skills and ability to work with cross-functional stakeholders, • Strong problem-solving / root cause analysis skills, • Strong leadership and organizational skills, • Expert in data analysis techniques using MS Excel and knowledgeable in data visualization with MS Power-BI, • Excellent growth mindset, commercial acumen, and big-picture focus, • Strong verbal and written communication, including MS PowerPoint, • Broad awareness of industry best practices, standards, limitations, and operating policies, • Familiarity with or ability to quickly learn and utilize optimization models (i.e., Refinery Linear Program “LP” model) Job Knowledge, Skills & Experience Education and Experience: • Bachelor of Science degree in engineering, • Process Engineering, Process Safety, or Process Control background, • Minimum of 5 years’ experience in a Refinery, Chemical plant, or similar asset Physical requirements:

Job Description Job Summary The Senior Analyst, Workforce Analytics provides key reporting tools, quantitative analysis, and actionable workforce insights that empower leadership to make data-driven talent decisions and drive business performance. Partnering closely with HR, Finance, Technology, and executive leaders, this role builds scalable reporting frameworks, analyzes workforce trends, and applies statistical and data visualization techniques to solve complex talent and operational challenges. This is a hands-on, deeply consultative role designed for an analytical professional who thrives in data and enjoys tackling unstructured business problems. Rather than simply generating reports or building dashboards, the Senior Analyst acts as a strategic partner—asking the right questions, discovering root causes, navigating ambiguous data landscapes, and translating complex metrics into clear, compelling narratives that help leaders understand what is happening, why it matters, and what actions to consider. Key Responsibilities & Principal Accountabilities • Strategic Stakeholder Consultation: Partner with HR, Finance, Technology, and business leaders to diagnose workforce challenges, scope requirements, and translate business questions into actionable data solutions., • Advanced People Analytics & Modeling: Lead complex workforce analyses using statistical models and forecasting methodologies to assess key HR metrics, predict workforce trends, and support long-term talent strategy., • End-to-End Solution Ownership: Manage workforce reporting solutions end-to-end—from initial scoping and requirement gathering to data validation, dashboard build, and executive presentation., • Data Storytelling & Executive Communication: Transform raw data and analytical findings into clear, structured, and visually engaging narratives that drive executive decision-making., • Data Governance & Integrity: Lead data quality assurance efforts, conduct rigorous validation checks, and maintain high standards of precision across all people analytics platforms., • System & Workflow Optimization: Identify opportunities to enhance HR data architecture, reporting capabilities, and analytics tools in collaboration with Technology and HRIS teams., • Mentorship & Continuous Improvement: Serve as a mentor and technical resource to junior analysts, keeping abreast of emerging industry trends, data science methodologies, and best practices in workforce analytics. Position Qualifications Education • Bachelor’s Degree: Required in a quantitative, technical, or business-focused field (Data Analytics, Data Science, Mathematics, Statistics, Economics, Business Administration, or a related discipline). Required Experience & Technical Skills • General Data Analytics: 5+ years of progressive experience in data analysis, business intelligence, or a related quantitative role., • Workforce / People Analytics: Strong experience analyzing workforce/HR data; deep familiarity with HR, payroll, and HCM data structures is required., • HCM Reporting & Dashboards: two years of hands-on experience designing and building HCM reports and executive dashboards (Oracle HCM, Workday, or SAP SuccessFactors experience strongly preferred)., • Technical Tool Stack:, • Advanced Excel: Expertise in complex formulas, modeling, and data manipulation., • SQL: Proficiency in querying, joining, and aggregating large datasets., • Data Visualization: Hands-on dashboard development experience using Power BI or Tableau., • Statistical Methods: Demonstrated ability to apply statistical modeling, forecasting, and trend analysis techniques to business problems. Key Competencies & Core Attributes • Consultative Problem-Solving: Ability to work independently in ambiguous environments, systematically investigate issues, and drive undefined projects through to resolution., • Data Storytelling: Exceptional communication skills with a proven track record of translating complex technical analyses into concise, executive-level insights., • Collaborative Leadership: Strong interpersonal skills with an ability to build trust and partner across cross-functional departments (HR, Finance, Tech, Operations). Work Location & Remote Eligibility • Employment Type: Full-Time, • Work Model: Hybrid / Remote options available (candidates must reside within approved regional states/geographic locations:, • Georgia, • Louisiana, • Oklahoma, • Tennessee, • Texas

Job Description We are pleased to announce the relocation of our corporate headquarters to Greenway Plaza’s Phoenix Tower in Houston’s Upper Kirby neighborhood. The D365 PowerApps Developer will work within the IT team to create and develop the Company’s Microsoft Model-Driven Power Apps/Dynamics 365 platform. Through the use of discretion and independent judgment, the Dynamics 365 Developer will create, develop, support and apply low code business solutions utilizing the platform for use by the Company’s stakeholders while ensuring the Company’s operations are uninterrupted. Essential Duties and Responsibilities • Utilize independent judgment and Agile/SCRUM methodology to develop business-class solutions in X++ and Power Platform for Dynamics 365 Finance and Supply Chain Management (F&SCM)., • Develop, analyze and apply model-Driven Apps, Automations, and Customizations, including entity and form creation, workflow, process automation, report, dashboard, and system configuration., • Lead solution development and support efforts in collaboration with several IT groups., • Develop and maintain solution documentation., • Successfully manage End User Communication and Training. Job Competencies • Initiative, • Project Management, • Problem Solving/Analysis, • Creativity/Innovation Qualifications • A bachelor’s degree, or its foreign equivalent, in Computer Science or related technical field., • A minimum of 2 years of experience developing Dynamics 365 Finance & Operations (F&O) customizations using X++., • A minimum of 2 years of developing Dataverse Power Apps., • A minimum of 2 years of .Net and SQL data query development., • A minimum of 2 years of data models and relational database., • A minimum of 2 years of experience using Agile and continuous deployment in Azure DevOps., • A minimum of 1 year of experience in developing integrations between D365 F&O and Dataverse., • Experience with other SSIS, Azure Data Factory, Azure Logic Apps preferred., • Experience with Microsoft APIs such as Graph, SharePoint, Dynamics preferred., • Experience with reporting tools such as SSRS and Power BI preferred., • Experience with IDEs and Visual Studio and Visual Studio Code preferred., • Ability to gather business requirements and develop applications independently., • Ability to collaborate with Product Owners, Business Analysts, Customers and other team members., • Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, and PowerPoint. Full Benefits Package • Health, Dental & Vision, • 401(k), • Life, Short-Term and Long-Term Disability Insurance, • Employee Assistance Program, • Health Savings Account, • Holidays, • PTO Leave, • New Home Discount, • Perry Homes Family College Fund, • Pet Discount Program *Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match*Perry Homes is an Equal Opportunity Employer Disclaimer: Recruitment Fraud – Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts. We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels. We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee). If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact careers@perryhomes.com. #ZR

Job Description JOB SUMMARY The Senior Bioinformatics (BI) Software Engineer holds a critical technical role, responsible for designing, developing, and maintaining scalable and efficient software solutions for Baylor Genetics’ bioinformatic pipelines. This role involves collaborating with and supporting cross-functional teams to deliver data-driven software solutions aligning with business needs. KEY RESPONSIBILITIES • BI Development:Design, develop, and maintain robust software solutions using various tools, databases, and technologies to meet business requirements., • Data Modeling:Create and optimize data models, ensuring the accuracy, integrity, and performance of the underling computational algorithms, especially as pertains to assembly, mapping, variant calling and variant annotation., • ETL Processes:Develop and optimize ETL (Extract, Transform, Load) processes to efficiently extract data from various sources, transform it, and load it into the BI system, with an emphasis on utilizing APIs, • Query Optimization:Analyze and optimize SQL queries and database performance to enhance data retrieval and reporting speed. Contribute to schema design and review sessions to ensure high performance and maintainable databases., • Dashboard & Report Creation:Develop interactive dashboards and automated reports using BI tools (e.g., Azure Pipelines, Teams Power Automate, email, Nextflow) to provide actionable insights for stakeholders., • Collaboration:Work and align closely with stakeholders, including data analysts, business users, clinical reviewers, laboratory personnel and software developers, to scope their requirements and deliver timely integrations of new software., • Data Integration:Integrate disparate data sources and ensure consistency, accuracy, and reliability of data across the BI system, with a focus on devising systems that have minimal to no code debt and are highly maintainable and flexible., • Quality Assurance:Conduct rigorous testing of BI solutions to ensure data accuracy, system stability, and optimal performance, with the ability to automate testing suites using packages (e.g. pytest, doctest, Azure Pipelines), • Documentation & Maintenance:Create comprehensive documentation for developed solutions and provide support and maintenance as necessary. This generally includes: (1) detailed in-line commenting noting Jira ticket request numbers, genomic diagrams, reasoning and personal thoughts, TODO comments, docstrings, BG headers, etc.; (2) wikis and README files instructing users on how to install and implement the software along with trace mappings detailing how the software is generally organized. QUALIFICATIONS Required • Education:Bachelor’s degree in Computer Science, Software Engineering, Bioinformatics or a related field; Master’s degree preferred., • Experience:Minimum of 5 years of experience in software development, with a proven track record of designing and implementing scalable software solutions based on diverse user feature needs. Must have a proven track record of implementing production ready software solutions from scratch. Prior experience or domain knowledge from collaborating with laboratory scientists, computational biologists, or clinical reviewers is a nice-to-have. COMPETENCIES Technical Skills: • Deep knowledge and expertise in at least two programming languages (Python, Perl, R, or Bash, will also consider Java, C++, and Groovy)., • Proficient in a range of database technologies, including SQL Server, NoSQL, MongoDB, MySQL, and ElasticSearch, demonstrating comprehensive skills in database management, optimization, and query development., • Proficiency in working in an Agile framework and implementing CI/CD practices using Git. Knowledge of Azure is a bonus.Implementation of object orientated programming (OOP) is second nature, which includes building intuitive classes relevant to the science, system, or service., • Standard software design practices relevant to that language is intuitive to you. Demonstrated ability to build entire software packages from scratch that are performant and highly maintainable, ensuring they are tested and are production ready. Solid understanding and habitual practice of unit and integration testing of software., • High regard for documentation and object/variable naming that is explicit, with the ability to relay or distill scientific concepts within supplemental documentation or inline code itself., • Proficiency in designing and building APIs and microservices from scratch., • Familiarity with Linux OS and HPC clusters (SLURM, Kubernetes, GCP, Azure, etc.) is a plus, but not essential., • Solid understanding of package management practices (PIP, Conda, etc.) and containerization (Docker, Singularity, etc.)., • Proficiency or knowledge of workflow management or orchestration tools (Nextflow, Airflow, Snakemake, etc.) is a plus, but not essential. Analytical Thinking: Strong analytical and problem-solving skills with the ability to translate complex business needs into technical solutions and work independently to solve problems. Also requires good communication skills and flexibility to reach out to stakeholders and SMEs as necessary • Team Collaboration:Excellent interpersonal and communication skills to collaborate effectively with multidisciplinary teams. Should be open and willing to receive and give criticism and feedback in a measured manner, focused on solving the problem at hand., • Adaptability:Ability to adapt to evolving technologies, learn new tools, and implement best practices in BI software engineering and development. Should be able to assess situations when a drop-in solution would be preferable to a custom software implementation and run proof-of-concepts as needed. Should be highly familiar with best practices in software development and an advocate of best practices, even under pressure., • Project Management:Experience in managing individual projects and adhering to timelines while delivering high-quality solutions, ensuring good communication in situations where project scopes may fluctuate, • Performs other advanced job-related duties as assigned. PHYSICAL DEMANDS AND WORK ENVIRONMENT • Frequently required to sit., • Frequently required to stand., • Frequently required to utilize hand and finger dexterity., • Frequently required to talk or hear. EEO STATEMENT Baylor Genetics is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender identity, veteran status, disability, genetic information, pregnancy, childbirth, or related medical conditions, or any other status protected under applicable federal, state, or local law.

Job Description COMPANY OVERVIEW Hanwha Energy USA, headquartered in Houston, Texas, is part of the Hanwha Group—a FORTUNE Global 300 company and one of South Korea's most respected business enterprises. With over a decade of experience delivering high-quality, utility-scale energy projects across North America, Hanwha Energy USA has evolved into a comprehensive energy solutions provider. Our portfolio now spans utility-scale renewables, natural gas generation, retail electricity, and strategic partnerships that power America's growing data center industry. Our expertise covers the entire energy value chain—from project development and engineering to construction, operations, and maintenance. By integrating advanced technologies, proven processes, and strong partnerships, we deliver reliable, customized solutions that meet the dynamic needs of local energy markets. Hanwha Energy USA is actively advancing strategic initiatives in natural gas generation and data center development, including hyperscaler solutions on both sides of the meter. We are proud to serve as the parent company of: • Hanwha Renewables – specializing in utility-scale solar and battery energy storage systems (BESS), • Chariot Energy – providing retail electricity services for residential, commercial, and industrial customers in deregulated markets POSITION OVERVIEW Hanwha Commodities is establishing a dedicated Energy Technology pod to support the application, data, analytics, and operational technology needs of Trading, Wholesale Supply, Retail Supply, Gas, Generation, BESS, Risk, Settlements, and related energy operations. The Director of IT, Hanwha Commodities will lead this dedicated capability, ensuring the business has protected technology capacity, reliable operational support, and a clear roadmap for priority initiatives. This role will combine hands-on energy-market technology expertise with strong product ownership, delivery leadership, and disciplined alignment to enterprise application, data, infrastructure, cybersecurity, and architecture standards. The Director of IT will own the technology strategy, product roadmap, delivery outcomes, and operational reliability for Hanwha Commodities' energy platforms. The role will translate specialized energy-market requirements into prioritized technology products, lead the dedicated Energy delivery pod, partner closely with business stakeholders, and ensure that market-critical applications and data services are stable, secure, scalable, and business-ready. The employee may be required to perform other job-related duties as requested by management. All duties will be assigned in accordance with applicable laws and company policies. RESPONSIBILITIES Own the Hanwha Commodities technology portfolio • Create and maintain the Energy technology roadmap., • Consolidate requests from Trading, Supply, Gas, Generation, Risk, and Settlements., • Prioritize work based on financial impact, operational risk, regulatory need, and business value., • Define what is in scope, what is deferred, and what requires additional funding., • Prevent individual business groups from bypassing the agreed backlog. Serve as the energy-domain technology leader • Understand the front-to-back energy lifecycle., • Translate trading, forecasting, scheduling, pricing, position, settlement, gas, and generation needs into technology requirements., • Challenge inefficient or poorly controlled business processes., • Identify opportunities to build, buy, integrate, automate, or retire solutions., • Ensure technical teams understand market deadlines, financial exposure, and operational consequences. Drive product outcomes and measurable business value • Define the business problem and desired outcome., • Establish product requirements and acceptance criteria., • Assign business product owners and subject-matter experts., • Track delivery, adoption, reliability, and measurable value., • Ensure that completed products are usable and supported, not merely technically deployed. Lead dedicated Energy Technology capacity • Own the day-to-day backlog for the dedicated Energy app and data resources., • Plan sprints, releases, and delivery sequencing with the PM and BSA., • Manage Energy-specific contractors and specialist vendors., • Protect the team from unrelated business-unit work., • Escalate capacity constraints instead of quietly overcommitting the team. Guide build-versus-buy and vendor decisions • Evaluate ETRM, market-data, forecasting, scheduling, settlement, telemetry, and generation solutions., • Recommend when to configure a product, integrate a vendor, build internally, or use contractors., • Develop the business case and total-cost assessment., • Retain internal ownership of requirements, architecture decisions, data, and vendor performance. Own Energy product operations and reliability • Define service expectations for market-critical Energy products., • Ensure business fallback procedures are established., • Coordinate incident priority and business communication., • Review recurring failures and drive permanent corrective actions., • Confirm that operational ownership is defined before production release. ROLE BOUNDRIES: This role is accountable for Hanwha Commodities technology products, delivery priorities, business outcomes, and operational reliability. Enterprise-wide technical standards and platform ownership will remain with the appropriate central IT leaders. The Director of IT, Hanwha Commodities does not own: • Enterprise application-development standards, • Programming-language or framework standards, • Cloud-platform standards, • DevOps and CI/CD standards, • Enterprise API architecture, • Data-platform architecture, • Data governance and canonical modeling standards, • Cybersecurity standards, • Infrastructure, networking, identity, or cloud subscriptions, • Technical career management of the broader Dev or Data teams, • Resource allocation outside the Energy portfolio REQUIRED QUALIFICATIONS: • Strong technical background in SQL, Python and .NET in Azure environment, with the ability to understand application architecture, data flows, integrations, and production support issues., • Demonstrated experience supporting live trading desk or market-critical operations, including diagnosing and resolving broken data pipelines, dashboard failures, or system issues within minutes of market events without disrupting desk workflows., • Proven ability to translate trading, forecasting, scheduling, pricing, position, settlement, gas, generation, and risk requirements into clear technology priorities and deliverable product outcomes., • Strong product ownership, backlog management, prioritization, and stakeholder-management skills., • Proactive problem-solving mindset with the ability to operate calmly under time pressure and shifting business priorities., • High attention to detail, strong follow-through, and the ability to manage multiple urgent priorities while protecting the team from unnecessary churn., • Strong interest in energy markets, commodities, trading operations, and the technology platforms that support front-to-back energy lifecycle processes. PREFERRED: • Experience triaging production incidents under time pressure, including memory leaks, WebSocket disconnects, data-feed failures, dashboard outages, and performance issues during high market volatility., • Track record of identifying and resolving performance bottlenecks in SQL query execution, reporting layers, data pipelines, and front-end rendering., • Experience maintaining application and data-service stability during extreme load events, including grid-wide price spikes caused by weather, supply disruptions, or market volatility., • Background in retail energy, wholesale energy, commodities trading, power, gas, generation, battery storage, settlements, or risk systems., • Experience with ETRM, market-data, forecasting, scheduling, settlement, telemetry, generation, or commodity-risk platforms., • Proficiency with Power BI or similar business-intelligence and analytics platforms. COMPENSATION: $220,000 - $240,000 salary Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates. Hanwha Energy USA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. www.hanwhaenergyusa.com

Job DescriptionBusiness Intelligence & Analytics Expert Role Type: Contractor Location: Remote Job Overview We are seeking experienced Business Intelligence & Analytics Experts to evaluate and improve AI-powered analytics workflows. You will work with dashboards, reports, KPIs, data visualizations, and leading BI platforms to provide accurate, practical feedback that helps train next-generation AI systems. Key Responsibilities • Review and validate dashboards, reports, KPIs, and data visualizations., • Build or refine dashboards using Power BI, Tableau, Looker, Qlik, Sigma, or Databricks., • Check data sources, calculations, metrics, and reporting logic for accuracy., • Evaluate KPI structures and analytical outputs for actionable business insights., • Test AI agents such as ChatGPT Work, Codex, and Claude Cowork in analytics workflows., • Identify errors, inconsistencies, and opportunities for improvement., • Document findings and provide structured feedback., • Evaluate BI integrations with tools such as Google Drive, Slack, Microsoft 365, SharePoint, and Salesforce.Required Skills, • Business Intelligence, • Data Analytics, • Power BI, • Tableau, • Looker, • Qlik, • Sigma, • Databricks, • MySQL, • Data Visualization, • Dashboard Development, • Reporting, • KPI Analysis, • ChatGPT Work, • Codex, • Claude Cowork, • AI Agents, • Workplace ConnectorsPreferred Qualifications, • Professional experience in BI, analytics, reporting, or data visualization., • Hands-on experience building or validating dashboards and analytical workflows., • Strong knowledge of BI tools, SQL, data sources, and KPI reporting., • Experience using generative AI or AI agents in professional workflows., • Experience integrating BI platforms with workplace and cloud-based systems., • Strong analytical, problem-solving, and communication skills., • Excellent attention to detail when reviewing data, calculations, and business metrics.

Job DescriptionRecent graduates are encouraged to apply. Relevant internship, academic project, and hands-on experience will be considered. This position is fully on-site at our Houston headquarters. Lamons is conducting this search internally and is not partnering with staffing agencies or accepting unsolicited candidate submissions for this position. Job Summary The Business Intelligence Analyst designs, develops, and maintains business intelligence reports, dashboards, and data visualizations that support operational and strategic decision-making across the organization. This role partners with business leaders to gather reporting requirements, develop SQL-based data solutions, and deliver accurate, timely analytics through Tableau and other business intelligence tools. The Business Intelligence Analyst also supports reporting enhancements, data integrity, and emerging analytics technologies to improve business performance. Job Duties and Responsibilities • Meet with business leaders and stakeholders to gather, analyze, and document reporting and dashboard requirements., • Design, develop, and maintain interactive dashboards, reports, and visualizations using Tableau., • Develop SQL queries to retrieve, analyze, and prepare data for reports, dashboards, and business intelligence solutions., • Develop and maintain data models to support enterprise reporting, including fact and dimension tables and star schema designs., • Validate data accuracy and ensure consistency across reports, dashboards, and source systems., • Develop and maintain standardized reports and dashboards that promote consistent reporting across departments., • Translate business requirements into scalable reporting solutions that provide meaningful operational and financial insights., • Consult with business leaders to understand reporting needs and recommend business intelligence solutions that support operational objectives., • Develop executive, operational, and departmental KPI dashboards to support performance monitoring and decision-making., • Partner with cross-functional teams to identify reporting opportunities and recommend process improvements through business intelligence solutions., • Document report specifications, SQL scripts, data definitions, and dashboard functionality., • Monitor and maintain existing reports and dashboards, implementing enhancements and resolving data or reporting issues as needed., • Support data integration and reporting initiatives involving SQL Server, PostgreSQL, Oracle, or other relational database platforms., • Assist with troubleshooting reporting, data, and system-related issues impacting business intelligence solutions., • Support the evaluation and implementation of AI-enabled reporting, automation, and analytics solutions, including the use of Python, APIs, and emerging AI technologies where applicable., • Stay current on business intelligence, analytics, and data visualization best practices and recommend improvements to reporting capabilities., • Perform other duties as assigned. Skills • Working knowledge of SQL skills, including joins, Common Table Expressions (CTEs), window functions, stored procedures, and query optimization., • Proficiency in Tableau report and dashboard development., • Understanding of relational databases and data modeling concepts, including fact and dimension table design., • Ability to gather business requirements and translate them into technical reporting solutions., • Knowledge of business intelligence concepts, KPI development, and data visualization best practices., • Strong analytical, problem-solving, and critical-thinking skills., • Excellent attention to detail with the ability to validate and ensure data accuracy., • Strong written and verbal communication skills with the ability to present technical information to non-technical stakeholders., • Ability to manage multiple projects and priorities while meeting established deadlines., • Exposure to Python programming, APIs, and emerging AI technologies is preferred. Education • Required: Bachelor’s degree in Computer Science, Software Engineering, Data Science, Data Analytics, Information Systems, or related field., • Recent graduates are encouraged to apply., • Preferred: Coursework or certification in Business Intelligence, Data Analytics, Artificial Intelligence, Machine Learning, or Data Visualization. Work Experience • Required: Experience developing reports, dashboards, or data visualization through academic projects, internships, or professional experience., • Required: Experience working with relational databases such as Microsoft SQL Server, PostgreSQL, or Oracle., • Preferred: Experience gathering business requirements and delivering reporting solutions to business stakeholders., • Preferred: Experience supporting manufacturing, industrial, or operations – focused reporting environments., • Preferred: Experience with Python, AI-enabled analytics, Open AI, Azure AI, or similar technologies. Physical Requirements • Prolonged periods of sitting and working at a computer., • Must be able to communicate effectively in person, by telephone, and through virtual meeting platforms., • Must be able to lift up to 15 pounds occasionally. Powered by JazzHR 6SA4nACfmW

Job Description The Total Rewards Manager will lead the design, development, administration, and continuous improvement of Enterprise Electrical’s compensation and benefits programs. Reporting to the Vice President of Human Resources, this position will develop scalable total rewards strategies that support rapid workforce growth, market competitiveness, internal equity, employee engagement, and retention across a predominantly skilled-trades, hourly, and multi-state workforce. The ideal candidate brings progressive compensation, benefits, and total rewards experience, strong analytical and business acumen, and a demonstrated ability to challenge existing practices, influence executive decisions, and translate market data into practical and sustainable programs. Essential Functions, Duties, and ResponsibilitiesStrategic Compensation Leadership • Develop and execute a comprehensive Total Rewards strategy aligned with the company’s growth objectives and workforce plans., • Evaluate existing compensation programs and recommend enhancements that improve market competitiveness, retention, employee engagement, and internal equity., • Lead enterprise-wide compensation benchmarking and provide recommendations based on market data, labor conditions, and organizational priorities., • Design and maintain scalable salary structures, pay grades, career frameworks, incentive plans, bonus programs, recognition programs, and compensation governance practices., • Assess pay equity, wage compression, pay inversion, geographic pay differences, and other compensation-related risks, and develop proactive solutions., • Partner with executive leadership and Finance to evaluate compensation investments, forecast workforce costs, and balance talent needs with financial performance., • Develop compelling business cases, executive presentations, compensation analyses, and dashboards that support informed decision-making and workforce planning.Executive Partnership and Influence, • Serve as a trusted advisor to senior leadership regarding compensation trends, benefits strategy, workforce costs, labor market dynamics, and total rewards practices., • Develop data-driven business cases and recommendations that influence leadership decisions regarding compensation investments and benefits enhancements., • Demonstrate the confidence and executive presence to respectfully challenge existing practices using market intelligence, analytics, financial insights, and well-supported business recommendations., • Translate complex compensation and benefits information into clear, practical recommendations for executive and operational leaders.Benefits Strategy and Administration, • Lead the strategy, design, administration, and continuous improvement of health, welfare, and retirement benefit programs., • Evaluate opportunities to enhance benefit offerings, employee experience, program utilization, and overall value., • Manage annual benefits renewals, broker and vendor relationships, contract negotiations, utilization analysis, and employee feedback., • Partner with internal and external stakeholders to ensure benefits programs remain competitive, compliant, financially responsible, and aligned with workforce needs., • Develop effective benefits communication and education strategies that improve employee understanding and engagement.Growth, Scalability, and Organizational Readiness, • Conduct a comprehensive assessment of current Total Rewards programs and develop a multiyear roadmap capable of supporting workforce growth beyond 2,000 employees., • Identify risks, gaps, infrastructure needs, and process improvements associated with rapid workforce expansion and multi-state operations., • Evaluate compensation and benefits processes for scalability and recommend technology, reporting, automation, and workflow enhancements., • Support business expansion by evaluating geographic pay practices, labor market conditions, prevailing wage requirements, and benefits competitiveness across new markets., • Establish scalable processes, policies, and governance structures that support continued organizational growth.Compliance and Analytics, • Establish policies, frameworks, controls, and governance practices necessary to support a larger and more complex workforce., • Ensure compliance with applicable federal, state, and local compensation and benefits requirements, including ACA, COBRA, ERISA, HIPAA, FMLA, prevailing wage, and Davis-Bacon regulations., • Develop and maintain Total Rewards dashboards and key performance indicators., • Use workforce analytics to identify opportunities related to retention, engagement, cost management, pay equity, and business performance., • Monitor changes in compensation, benefits, employment, and wage-related laws and recommend appropriate organizational responses., • Drive continuous improvement through data, technology, process enhancements, clear communication, and cross-functional partnership.Knowledge, Skills, and AbilitiesRequired Knowledge, Skills, and Abilities, • Expert knowledge of compensation strategy, salary structures, market benchmarking, pay equity, incentive design, and compensation governance., • Strong knowledge of employee benefits strategy, plan administration, annual renewals, vendor management, utilization analysis, and employee communications., • Demonstrated ability to build, redesign, and scale compensation and benefits programs rather than solely maintain established programs., • Strong analytical skills with the ability to interpret market data, workforce trends, financial impacts, employee feedback, and operational needs., • Demonstrated business acumen and executive presence, with the confidence to respectfully challenge existing practices and influence leadership decisions., • Ability to develop business cases, dashboards, executive presentations, policies, governance structures, and scalable program frameworks., • Strong project management, change management, communication, presentation, and cross-functional collaboration skills., • Ability to communicate complex compensation and benefits concepts clearly to employees, operational leaders, and executives., • Ability to operate effectively in a high-growth and evolving environment with competing priorities and developing processes., • Working knowledge of federal, state, and local compensation and benefits laws and regulations., • Experience supporting large hourly, field-based, skilled-trades, or multi-state workforces preferred.Required Education and ExperienceEducation, • Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field preferred., • Equivalent professional experience may be considered in place of a degree.Certifications and Licenses One or more of the following certifications are preferred: • Certified Compensation Professional (CCP), • Certified Employee Benefit Specialist (CEBS), • SHRM Senior Certified Professional (SHRM-SCP), • Senior Professional in Human Resources (SPHR), • Related compensation, benefits, or human resources certificationExperience Requirements, • Eight or more years of progressive experience in compensation, benefits, or Total Rewards., • Experience supporting organizations undergoing significant growth, organizational transformation, or workforce scaling., • Demonstrated success building, redesigning, or substantially improving compensation and benefits programs., • Experience supporting construction, industrial, manufacturing, energy, skilled trades, logistics, or another large hourly workforce environment strongly preferred., • Experience supporting multi-state operations preferred., • Experience implementing or optimizing HRIS, compensation, benefits administration, analytics, or reporting technologies preferred.Work Environment and Position DetailsWork Environment, • Professional office environment with regular collaboration across Human Resources, Finance, Operations, branch leadership, and executive leadership., • The position may occasionally require travel to company offices, operational locations, or vendor meetings.Position Type, • Full-time, exempt.Office Schedule, • This role is designed for an individual who thrives in a highly collaborative, in-person environment., • The position is expected to work predominantly from the office, with reasonable flexibility accommodated when appropriate.Equipment and Technology Routinely Used, • HRIS, payroll, compensation, benefits administration, and applicant tracking platforms., • Market-pricing, salary-survey, analytics, dashboard, and reporting tools., • Microsoft 365, including Excel, PowerPoint, Teams, and Power BI or equivalent reporting solutions., • Vendor, broker, insurance carrier, retirement, wellness, and employee communication platforms.Enterprise Electrical’s Core Values and Purpose To perform this position successfully, an individual should demonstrate Enterprise Electrical’s core values: • Safety First, Safety Always: Safety, • Committed to Excellence: Greatness, • Plan It, Do It, Own It: Accountability, • Learn It, Know It, Teach It: Mentorship, • One Team, One Goal: Teamwork, • Positive Attitude Required: PositivityOur Core Purpose Building Relationships to Enrich Lives

Job Description About the Position Conduit Power is on a path to supplement our Nation’s power generation system with reliable and dispatchable generation in ways that reduces carbon footprint and accelerates the transition to clean, renewable energy. We are seeking a highly motivated and detail-oriented Market Risk Associate to join a dynamic owner operator of power generation assets. This role focuses on natural gas power generation for both merchant power within the ERCOT market and industrial behind-the-meter power generation. The ideal candidate will focus primarily on identifying, quantifying, and monitoring the commercial, market, and financial risks that affect each power project’s health and stability, while also supporting financial planning, analysis, reporting, and project-based financial modeling. Essential Duties and Responsibilities: Risk Management & Controls • Own and produce the daily risk report for the Risk Management Committee (RMC), including the summary dashboard, Forward Simulation Analysis and Value-at-Risk (VaR)., • Maintain the day-ahead / real-time (DAM/RT) quantitative limit model and market-condition classification, monitoring DA-RT spread, spark spread, and implied heat rate exposures against approved risk limits and flagging breaches., • Decompose realized revenue into its drivers (hub revenue, basis, dispatch, and premium effects) and reconcile daily generation performance against forecast at the ERCOT nodal level., • Support hedging analysis and evaluate power, fuel (natural gas), and basis risk across the merchant portfolio, tracking resulting exposures under the Conduit Risk Management Policy., • Build and maintain scenario, sensitivity, and stress-test models (including Forward simulation) to assess the impact of price, volume, curtailment, and risk on project returns and liquidity., • Monitor counterparty credit exposure, contract terms, and concentration risk across offtake, supply, and financing arrangements., • Track compliance with lender covenants and debt service coverage requirements, flagging potential breaches in advance, and support risk reporting to management, lenders, and equity sponsors. Financial Planning, Forecasting & Strategy • Assist in financial planning, budgeting, and forecasting processes specific to merchant and behind-the-meter natural gas power generation and battery energy storage., • Conduct financial analysis to support strategic initiatives, capital strategy, liquidity planning, and the assessment of downside and risk-adjusted scenarios, • Stay informed about industry trends, regulations, and best practices in finance and the energy sector., • Financial Reporting & Analysis, • Prepare and analyze financial reports, statements, and models to support decision-making and performance evaluation., • Monitor and analyze financial trends, variances, and key performance indicators within the ERCOT market., • Perform monthly cadences for operating assets reviews including variance analysis versus budget and forecasts. Business Partnership & Cross-Functional Collaboration • Collaborate with cross-functional teams on special projects and initiatives., • Provide risk and analytical support to the Risk Management Committee (RMC), reporting to the Head of FP&A and Risk. Minimum Requirements: • Bachelor's degree in finance, accounting, economics, or a related field., • 3 - 7 years of experience in finance required, with experience in power generation, power trading, or ERCOT market operations preferred; direct ERCOT nodal-market or middle-office commodity-risk experience strongly preferred., • Familiarity with CTRM/ETRM and FP&A planning systems (NetSuite, OATI, or similar), • Advanced Microsoft Excel, plus hands-on quantitative modeling (probability distributions, Monte Carlo simulation, and VaR/GMaR methodology) and data tooling such as SQL, Power Query, or Python/R., • Experience with financial modeling, scenario analysis, and quantifying financial or market risk., • Exposure to risk management concepts in energy or project finance (e.g., commodity price/hedging, credit, liquidity, or covenant risk) preferred., • Solid understanding of financial principles, concepts, and practices., • Strong analytical and problem-solving skills., • Excellent attention to detail and accuracy., • Familiarity with financial reporting standards and regulations., • Effective communication and interpersonal skills., • Ability to work independently and as part of a team., • Commitment to maintaining confidentiality and integrity in handling financial information. What Conduit Brings to You: • Opportunity to play a significant role in transforming the energy industry, • Growth, development, learning, and advancement opportunities, • An extremely flexible environment where your voice, thoughts, and ideas are valued and heard, • Excellent benefits (company-paid and voluntary) including 401(k) with company match Location: Houston, TX (remote on Fridays) Target Comp Range: Commensurate with experience About Conduit Power Conduit Power is an Independent Power Producer (IPP) and services platform dedicated to delivering total power solutions for commercial and industrial customers. We specialize in designing, building, owning, and operating natural gas and battery storage power generation assets. Our mission is to help customers accelerate in-service dates, reduce energy costs, enhance operational performance, lower carbon emissions, and unlock greater value from natural gas. By combining on-site generation with a robust services platform, Conduit Power enables businesses to take control of their energy future with reliable, scalable, and cost-effective solutions. Learn more at www.conduitpower.co.

Job DescriptionDescription The Legal Assistant provides administrative and clerical support to the Legal Department and reports directly to the Legal Operations Lead. This position is intended for a current college student or recent graduate seeking foundational experience in the legal field. The role supports day-to-day legal operations through document preparation, file management, scheduling, and general administrative assistance while operating in a confidential, professional environment. Training will be provided. What you'll be Doing • Provide general administrative and clerical support to attorneys and legal staff., • Prepare, format, proofread, and distribute legal documents and correspondence., • Organize, maintain, and update physical and electronic case files and records., • Assist with data entry, filing, and document management., • Answer incoming phone calls, manage emails, and handle internal and external inquiries., • Schedule appointments, meetings, and other legal-related activities., • Coordinate mail distribution, courier services, and office supplies for Legal Department., • Support preparation of reports, memos, and other confidential documents., • Assist with Legal Dashboard updates, invoice tracking, and expense reporting as assigned., • Perform additional administrative duties and special projects as needed. What You Bring to the TableEducation: • High school diploma or equivalent required., • Associates degree, current enrollment in a Bachelor's degree program, or recent graduation preferred, with interest in legal studies, business, or a related field. Knowledge: • Basic understanding of administrative office practices and procedures., • Familiarity with legal terminology, court procedures, or document management systems is preferred but not required., • Willingness to learn legal department processes and workflows., • Prior office, clerical, or administrative experience preferred but not required., • Basic administrative or customer service experience is beneficial., • Ability to manage multiple tasks, prioritize responsibilities, and adapt in a fast-paced environment., • Strong organizational and time-management skills., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office applications, including Word, Outlook, and Excel., • High attention to detail with strong proofreading skills., • Ability to handle confidential and sensitive information with discretion., • Ability to work collaboratively as part of a team while also completing tasks independently., • Professional demeanor with a positive, service- oriented attitude. Why Join Cotton? • Impactful Work: Make a difference by helping businesses prepare for and recover from disasters., • Collaborative Culture: Work alongside passionate, talented professionals in a fast-paced environment., • Career Growth: Expand your skills and grow within a dynamic, industry-leading company., • Competitive Compensation & Benefits: Enjoy a strong benefits package, including healthcare, retirement plans, and more.

Job DescriptionDescriptionJoin the executive leadership of a fast-growing legal powerhouse. We are a $25M+ multi-location Texas law firm scaling to $30M+, and marketing is our growth engine. The Marketing Manager owns the performance of our paid search, SEO, social, and web channels and is accountable for the number that matters: signed cases at a target cost. You will manage a team and our agency partners, run HubSpot as the source of truth for lead-to-case attribution, and work daily with Intake to make sure every lead we pay for gets worked and converted. Key ResponsibilitiesChannel performance and budget • Own the monthly marketing budget across PPC (Google Ads, LSA, Bing), paid social, SEO, and web; reallocate spend weekly based on cost per signed case by channel, practice area, and office., • Manage agency and vendor partners: set targets, review performance, and hold them accountable to signed-case outcomes, not impressions or clicks., • Build and execute the plan to enter new markets and practice areas, including market sizing, keyword/competitive analysis, budget, and launch timeline. Attribution and reporting (HubSpot) • Maintain closed-loop attribution in HubSpot from first touch through signed case and collected revenue., • Deliver a weekly dashboard to leadership: spend, leads, qualified leads, consults booked, consults held, signed cases, cost per lead, cost per signed case, and revenue per case by source., • Enforce data hygiene standards (lead source, UTM, practice area, office) so every dollar is attributable.Intake partnership and conversion, • Partner with the Intake Manager on speed-to-lead, lead routing, and follow-up sequences; flag lead quality issues by source within 48 hours., • Build and test HubSpot email/SMS nurture workflows for unconverted leads and no-show consults., • Improve web and landing page conversion rates through A/B testing of offers, forms, call tracking, and page copy.Content, SEO, and reputation, • Own the SEO roadmap: local SEO and Google Business Profiles for every office, practice-area content, and technical health., • Run the review generation program with Intake and Client Services., • Ensure all advertising complies with Texas Disciplinary Rules of Professional Conduct Part VII and State Bar of Texas Advertising Review Committee filing requirements.Team leadership, • Hire, train, and manage Marketing Coordinators/Associates with clear weekly KPIs and documented SOPs., • Build repeatable processes (campaign launch checklist, monthly budget review, reporting cadence) that scale without depending on any one person. Skills, Knowledge and Expertise • Bachelor's degree in Marketing, Business, Communications, or related field, or equivalent experience., • 5+ years in performance/digital marketing, with 2+ years managing people or agency relationships., • Direct ownership of a paid media budget of $50K+/month, with measurable results tied to revenue., • Hands-on proficiency in Google Ads, Google Analytics 4, and a CRM (HubSpot strongly preferred)., • Working knowledge of SEO/SEM, local search, email/SMS marketing, call tracking, and A/B testing., • Strong copywriting for web, ads, and email., • Comfortable building and presenting reports in Excel/Sheets or a BI tool.Preferred, • Legal, healthcare, home services, or other high-volume lead-gen experience., • Multi-location marketing experience., • HubSpot Marketing Hub certification; Google Ads certification., • Familiarity with Texas attorney advertising rules. Join us at The Law Office of Bryan Fagan and play a vital role in shaping our marketing strategies and driving our success! BenefitsThe Law Office of Bryan Fagan is a firm that excels in family, estate planning & probate, and criminal law matters. We have (11) offices in Texas: (2) offices in Houston (Corporate and The heights), and (1) office in Atascocita, Humble, Kingwood, The Woodlands, Austin, Dallas, San Antonio, Fort Worth, and Humble, and more on the way. Enjoy GREAT Benefits & Perks: • Competitive salary., • Health, dental, vision, short/long term disability insurance, 401K (5% match), • Paid time off and holidays., • Ongoing training and professional development., • A collaborative and dynamic work environment.Equal Opportunity Statement: We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.

Job DescriptionAssistant Store Manager / Assistant Service Manager Precision Tune Auto Care – Store 22-09 2620 South Dairy Ashford Road, Houston, TX 77082 Pay: $800–$1,100 per week, based on experience Job Type: Full-time Job Description Precision Tune Auto Care is hiring a dependable, motivated, and customer-focused Assistant Store Manager / Assistant Service Manager for our Dairy Ashford location. This position is ideal for someone with automotive service experience who is ready to take on additional leadership responsibility. You will work closely with the Store Manager to oversee daily operations, assist customers, support technicians, increase sales, and ensure every customer receives professional and honest service. The Assistant Manager will also be responsible for helping complete and verify Vehicle Maintenance Inspections, customer inspection videos, estimates, callbacks, and repair recommendations. Responsibilities • Greet customers professionally and identify their automotive service needs., • Answer incoming phone calls using company-approved scripts and procedures., • Prepare estimates and clearly explain recommended repairs and maintenance., • Complete, review, and verify Vehicle Maintenance Inspections, also known as VMIs., • Record clear and professional customer inspection videos showing vehicle concerns and recommended services., • Ensure inspection videos clearly explain what was found, why the repair is needed, and the urgency of the recommendation., • Help maintain the company goal of providing inspection videos to at least 80% of customers., • Verify that VMIs include the vehicle information, mileage, customer concern, dashboard lights, under-hood findings, tire and brake conditions, leaks, safety concerns, maintenance needs, and technician notes., • Review technician findings and confirm that all safety, maintenance, and repair recommendations are properly documented., • Follow up with customers regarding estimates, declined services, and previously recommended work., • Schedule appointments and help maintain an organized workflow., • Dispatch work to technicians based on priority, skill level, and shop capacity., • Monitor vehicle progress and provide customers with timely updates., • Present inspection findings, videos, estimates, and repair recommendations professionally., • Review invoices and completed work with customers before payment and vehicle pickup., • Assist with parts ordering, pricing, inventory, and vendor communication., • Support store goals for sales, car count, average ticket, labor cost, parts cost, and customer satisfaction., • Help maintain a clean, organized, and professional lobby and shop environment., • Assist with opening, closing, cash handling, credit-card reconciliation, and daily paperwork., • Complete daily customer callbacks and recommended-service follow-up calls., • Help train and coach employees on customer service, VMIs, videos, phone procedures, and company processes., • Handle customer concerns calmly, respectfully, and professionally., • Support the Store Manager in all areas of daily shop operations.Qualifications, • Previous automotive service advisor, assistant manager, or shop management experience is preferred., • General knowledge of automotive repairs and maintenance services., • Experience completing digital vehicle inspections or VMIs is preferred., • Comfortable recording customer-facing vehicle inspection videos., • Strong customer-service, sales, and communication skills., • Ability to explain vehicle repairs clearly and confidently., • Strong organizational and multitasking skills., • Comfortable answering phones, preparing estimates, and following up with customers., • Able to work effectively with technicians, vendors, customers, and management., • Dependable, punctual, and willing to take ownership of responsibilities., • Valid driver’s license and reliable transportation., • Basic computer and point-of-sale system experience., • Must be available to work Saturdays and the schedule required by the shop., • Bilingual English and Spanish is helpful but not required.What We Offer, • Competitive weekly pay of $800–$1,100, based on experience., • Opportunities for advancement into a Store Manager position., • Paid time off., • Holiday pay., • Hands-on automotive management and leadership experience., • Supportive team environment., • Stable, full-time employment with an established automotive service company.About Precision Tune Auto Care At Precision Tune Auto Care, we are not just fixing cars—we are taking care of customers while delivering a world-class service experience. We expect every team member to operate with honesty, professionalism, accountability, and respect. Our Assistant Manager must be committed to completing accurate VMIs, providing clear customer videos, following company procedures, and helping every customer understand the condition of their vehicle.

Job Description Staff Accountant Benchmark Insurance Group of Texas Position Summary Benchmark Insurance Group is seeking a highly organized, analytical, and technology-driven Staff Accountant to support the financial operations of a rapidly growing insurance brokerage, MGA, and risk management firm specializing in real estate, construction, hospitality, and commercial insurance. The ideal candidate is not simply an accountant but a business-minded financial professional who enjoys building processes, improving systems, and creating financial visibility for leadership. This role will be responsible for day-to-day accounting operations, agency bill reconciliations, commission accounting, carrier payables, accounts receivable management, trust accounting support, financial reporting, and KPI tracking. The Staff Accountant will play a critical role in helping Benchmark improve operational efficiency, cash flow management, profitability analysis, and financial controls. Financial transparency, commission reconciliation, trust accounting, and monthly reporting have been identified as strategic priorities for the organization. About Benchmark Insurance Group Benchmark Insurance Group is one of the fastest-growing insurance brokerages in Texas, specializing in real estate, construction, hospitality, and commercial insurance. Our mission is to simplify insurance distribution and underwriting through technology, data analytics, and industry expertise while delivering exceptional client service. We are building an organization that values: • Professionalism, • Integrity, • Innovation, • Accountability, • Attention to Detail, • Customer-Centric Service, • Continuous Improvement, • Ownership Mentality Primary Responsibilities Financial Accounting • Prepare monthly financial statements, • Maintain general ledger accuracy, • Perform month-end and year-end close activities, • Prepare journal entries and account reconciliations, • Review and reconcile bank accounts and credit card transactions, • Assist in annual tax preparation and audits Agency Bill & Trust Accounting • Reconcile agency bill transactions, • Reconcile trust accounts monthly, • Monitor carrier payables and receivables, • Ensure compliance with Texas insurance trust accounting requirements, • Investigate and resolve reconciliation discrepancies, • Trust accounting and monthly reconciliation procedures are key agency initiatives. Accounts Receivable Management • Monitor customer aged receivables, • Identify delinquent accounts, • Coordinate collections efforts with Account Managers, • Produce monthly AR reports, • Assist leadership in reducing bad debt exposure, • Benchmark has identified accounts receivable management and collection procedures as a strategic priority. Commission Accounting • Calculate and reconcile broker commissions, • Reconcile carrier commission statements, • Prepare monthly producer commission reports, • Validate commission calculations against agency agreements, • Assist with commission plan administration, • Commission reconciliation and reporting are core accounting objectives. Financial Reporting & KPIs Prepare monthly: • Profit & Loss Statements, • Balance Sheets, • Cash Flow Reports, • Aged Receivables Reports, • Producer Production Reports, • Department KPI Reports, • Vendor Expense Analysis, • Budget vs Actual Reports, • Benchmark emphasizes monthly KPI reporting and operational accountability across all departments. Operational Analysis • Analyze agency profitability, • Track revenue by department, • Monitor retention and growth metrics, • Identify opportunities for cost reduction, • Review recurring vendor expenses, • Assist with budgeting and forecasting, • Benchmark is actively focused on cost controls, operational efficiency, and profitability analysis. Technology & Process Improvement • Assist with AMS360 accounting integration, • Support QuickBooks administration, • Help automate financial reporting, • Improve accounting workflows, • Maintain accounting SOPs, • Support financial dashboard development, • Benchmark’s growth strategy relies heavily on technology integration, automation, and data visibility. Required Qualifications Education • Bachelor’s Degree in Accounting, Finance, or related field Experience • 3-7 years accounting experience, • Insurance agency, MGA, brokerage, or financial services experience preferred, • Experience with commission accounting preferred, • Experience with accounts receivable and collections, • Experience with financial reporting and reconciliations Software Experience Preferred: • QuickBooks, • AMS360, • Vertafore, • Microsoft Excel (Advanced), • Power BI, • Microsoft 365, • Google Sheets

Job Description Department: Analytics / Business Intelligence Reports to: Chief of Strategy About the role The BI Manager is responsible for developing, maintaining, and governing our analytics, dashboards, and reporting solutions in support of project execution and leadership decision-making across Hays Electrical Services. This role transforms data from field, project, and corporate systems into clear, actionable insight on cost, schedule, productivity, and performance. The BI Manager owns prioritization and execution for the BI team, sets the quality bar for everything it ships, and manages the people who build it. Working across a matrix organization, this role partners closely with Operations, Project Controls, IT, Finance, and leadership to make sure data is accurate, consistent, and aligned with how work is delivered in the field. This is a hands-on management role. You'll be the person accountable for whether the team's output is accurate, consistent, and maintainable. What you'll do Analytics, Reporting & Prioritization Own the team's backlog — translate business needs and stakeholder requests into a prioritized set of work, sequence it, manage deadlines, and keep projects moving. Develop and maintain Power BI dashboards supporting project performance, executive reporting, and operational insight. Translate complex data into clear, usable information for project teams and leadership. Priorities shift, so staying flexible and re-sequencing when needed is part of the job. Data Integration & Data Quality Partner with IT and other system owners to integrate data from field and enterprise systems — including Databricks, Viewpoint (Vista ERP), and ProjectSight — into a consistent reporting layer. Establish and enforce data definitions, standards, and governance so metrics mean the same thing across projects and divisions. Monitor data quality and resolve issues that impact reporting accuracy or usability. Project Performance & Insight Support analysis of metrics such as cost performance and forecasting, schedule trends and variance, labor productivity and production rates, and early warning/risk indicators. Partner with Project Controls, Operations, and Finance to keep analytics aligned with business needs, and help leadership spot trends, risks, and opportunities across projects. Power BI Development & Technical Governance Design scalable Power BI models, datasets, and visualizations. Enforce our shared reporting standards on everything the team builds — shared calc groups, parameters, and dimensions, our Power BI theme and canvas standards, and our git-based source control conventions for Power BI projects and Tabular Editor scripts. Manage report versioning and access controls. Support training and adoption of analytics tools across field and office teams, enabling self-service where appropriate while protecting data integrity. Quality Control Own the review gate before anything ships: DAX correctness, adherence to report design standards, and performance. Nothing goes to stakeholders without your sign-off. People Management Manage the BI team's workload and keep them on task. Be their first line for day-to-day support, growth, and performance — coaching, unblocking, and holding the team accountable to deadlines and quality. Governance & Continuous Improvement Establish best practices for reporting cadence and dashboard usage and prevent fragmentation into one-off "shadow dashboards" outside the team's standards. Continuously improve analytics capabilities based on user feedback and evolving business needs. Support audits, executive reviews, and strategic initiatives with reliable data. Required · Bachelor's degree in Information Systems, Business, Construction Management, Engineering, or a related field · 7+ years of experience in BI/analytics, project controls, data analytics, or related roles · Experience managing or leading a BI/analytics team, including workload management and quality review of others' work · Advanced, hands-on Power BI experience, including data modeling and DAX · Strong understanding of construction execution, project controls, and field data workflows · Experience working with construction and enterprise systems such as Viewpoint (Vista) or similar · Familiarity with Databricks or a similar cloud data warehouse as a reporting source · Experience with Tabular Editor (or comfort picking it up quickly) and source-controlling BI projects in git · Ability to translate operational questions into meaningful analytics and prioritize competing requests as business needs shift · Strong communication skills — this person will interact with business stakeholders to clarify requirements and manage expectations on delivery Preferred · Experience supporting multiple divisions or business units · Experience building or maintaining a shared/template semantic model used across multiple reports · Experience aligning analytics across Operations, Project Controls, and Finance · Background in construction, electrical contracting, or a similar project-based industry Why Join Hays Electrical Services?This role offers exposure to executive leadership, strategic business initiatives, financial planning, and large-scale project pursuits in a collaborative, growth-oriented environment. 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Job Description The Total Rewards Manager will lead the design, development, administration, and continuous improvement of Enterprise Electrical’s compensation and benefits programs. Reporting to the Vice President of Human Resources, this position will develop scalable total rewards strategies that support rapid workforce growth, market competitiveness, internal equity, employee engagement, and retention across a predominantly skilled-trades, hourly, and multi-state workforce. The ideal candidate brings progressive compensation, benefits, and total rewards experience, strong analytical and business acumen, and a demonstrated ability to challenge existing practices, influence executive decisions, and translate market data into practical and sustainable programs. Essential Functions, Duties, and ResponsibilitiesStrategic Compensation Leadership • Develop and execute a comprehensive Total Rewards strategy aligned with the company’s growth objectives and workforce plans., • Evaluate existing compensation programs and recommend enhancements that improve market competitiveness, retention, employee engagement, and internal equity., • Lead enterprise-wide compensation benchmarking and provide recommendations based on market data, labor conditions, and organizational priorities., • Design and maintain scalable salary structures, pay grades, career frameworks, incentive plans, bonus programs, recognition programs, and compensation governance practices., • Assess pay equity, wage compression, pay inversion, geographic pay differences, and other compensation-related risks, and develop proactive solutions., • Partner with executive leadership and Finance to evaluate compensation investments, forecast workforce costs, and balance talent needs with financial performance., • Develop compelling business cases, executive presentations, compensation analyses, and dashboards that support informed decision-making and workforce planning.Executive Partnership and Influence, • Serve as a trusted advisor to senior leadership regarding compensation trends, benefits strategy, workforce costs, labor market dynamics, and total rewards practices., • Develop data-driven business cases and recommendations that influence leadership decisions regarding compensation investments and benefits enhancements., • Demonstrate the confidence and executive presence to respectfully challenge existing practices using market intelligence, analytics, financial insights, and well-supported business recommendations., • Translate complex compensation and benefits information into clear, practical recommendations for executive and operational leaders.Benefits Strategy and Administration, • Lead the strategy, design, administration, and continuous improvement of health, welfare, and retirement benefit programs., • Evaluate opportunities to enhance benefit offerings, employee experience, program utilization, and overall value., • Manage annual benefits renewals, broker and vendor relationships, contract negotiations, utilization analysis, and employee feedback., • Partner with internal and external stakeholders to ensure benefits programs remain competitive, compliant, financially responsible, and aligned with workforce needs., • Develop effective benefits communication and education strategies that improve employee understanding and engagement.Growth, Scalability, and Organizational Readiness, • Conduct a comprehensive assessment of current Total Rewards programs and develop a multiyear roadmap capable of supporting workforce growth beyond 2,000 employees., • Identify risks, gaps, infrastructure needs, and process improvements associated with rapid workforce expansion and multi-state operations., • Evaluate compensation and benefits processes for scalability and recommend technology, reporting, automation, and workflow enhancements., • Support business expansion by evaluating geographic pay practices, labor market conditions, prevailing wage requirements, and benefits competitiveness across new markets., • Establish scalable processes, policies, and governance structures that support continued organizational growth.Compliance and Analytics, • Establish policies, frameworks, controls, and governance practices necessary to support a larger and more complex workforce., • Ensure compliance with applicable federal, state, and local compensation and benefits requirements, including ACA, COBRA, ERISA, HIPAA, FMLA, prevailing wage, and Davis-Bacon regulations., • Develop and maintain Total Rewards dashboards and key performance indicators., • Use workforce analytics to identify opportunities related to retention, engagement, cost management, pay equity, and business performance., • Monitor changes in compensation, benefits, employment, and wage-related laws and recommend appropriate organizational responses., • Drive continuous improvement through data, technology, process enhancements, clear communication, and cross-functional partnership.Knowledge, Skills, and AbilitiesRequired Knowledge, Skills, and Abilities, • Expert knowledge of compensation strategy, salary structures, market benchmarking, pay equity, incentive design, and compensation governance., • Strong knowledge of employee benefits strategy, plan administration, annual renewals, vendor management, utilization analysis, and employee communications., • Demonstrated ability to build, redesign, and scale compensation and benefits programs rather than solely maintain established programs., • Strong analytical skills with the ability to interpret market data, workforce trends, financial impacts, employee feedback, and operational needs., • Demonstrated business acumen and executive presence, with the confidence to respectfully challenge existing practices and influence leadership decisions., • Ability to develop business cases, dashboards, executive presentations, policies, governance structures, and scalable program frameworks., • Strong project management, change management, communication, presentation, and cross-functional collaboration skills., • Ability to communicate complex compensation and benefits concepts clearly to employees, operational leaders, and executives., • Ability to operate effectively in a high-growth and evolving environment with competing priorities and developing processes., • Working knowledge of federal, state, and local compensation and benefits laws and regulations., • Experience supporting large hourly, field-based, skilled-trades, or multi-state workforces preferred.Required Education and ExperienceEducation, • Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field preferred., • Equivalent professional experience may be considered in place of a degree.Certifications and Licenses One or more of the following certifications are preferred: • Certified Compensation Professional (CCP), • Certified Employee Benefit Specialist (CEBS), • SHRM Senior Certified Professional (SHRM-SCP), • Senior Professional in Human Resources (SPHR), • Related compensation, benefits, or human resources certificationExperience Requirements, • Eight or more years of progressive experience in compensation, benefits, or Total Rewards., • Experience supporting organizations undergoing significant growth, organizational transformation, or workforce scaling., • Demonstrated success building, redesigning, or substantially improving compensation and benefits programs., • Experience supporting construction, industrial, manufacturing, energy, skilled trades, logistics, or another large hourly workforce environment strongly preferred., • Experience supporting multi-state operations preferred., • Experience implementing or optimizing HRIS, compensation, benefits administration, analytics, or reporting technologies preferred.Work Environment and Position DetailsWork Environment, • Professional office environment with regular collaboration across Human Resources, Finance, Operations, branch leadership, and executive leadership., • The position may occasionally require travel to company offices, operational locations, or vendor meetings.Position Type, • Full-time, exempt.Office Schedule, • This role is designed for an individual who thrives in a highly collaborative, in-person environment., • The position is expected to work predominantly from the office, with reasonable flexibility accommodated when appropriate.Equipment and Technology Routinely Used, • HRIS, payroll, compensation, benefits administration, and applicant tracking platforms., • Market-pricing, salary-survey, analytics, dashboard, and reporting tools., • Microsoft 365, including Excel, PowerPoint, Teams, and Power BI or equivalent reporting solutions., • Vendor, broker, insurance carrier, retirement, wellness, and employee communication platforms.Enterprise Electrical’s Core Values and Purpose To perform this position successfully, an individual should demonstrate Enterprise Electrical’s core values: • Safety First, Safety Always: Safety, • Committed to Excellence: Greatness, • Plan It, Do It, Own It: Accountability, • Learn It, Know It, Teach It: Mentorship, • One Team, One Goal: Teamwork, • Positive Attitude Required: PositivityOur Core Purpose Building Relationships to Enrich Lives

Job Description Job Summary: Foxconn Houston has several Lighthouse Factory plants manufacturing servers and server cabinets. The company is currently setting up the North American arm of the company-wide data platform team. The team is hiring a dedicated business systems analyst with project management experience to: • manage project schedule and control project costs, • capture and analyze user needs, system requirements and business processes, • translate user needs into functional and technical specifications, • complete QA testing of dashboards, • lead acceptance testing with users, • co-work with frontend data analysts, backend data engineers and full-stack data analytics engineers to provide frontend Tableau dashboards and backend data pipelines with high quality on-time., • Handle exceptions by identifying the cause and resolving the problem This business systems analyst will collaborate with the team lead, data analyst, data engineer and data analytics engineers to make sure that data pipeline effectively supplies quality data to Tableau dashboards for the end users in a timely manner. The business systems analyst will create, manage and maintain the SRS, Systems Requirements Specs, documents. This role will manage data platform project scopes, timelines, roadblocks and costs alongside the team lead. Responsibilities: • 20% Manage project schedule and cost, • 25% Gather user needs and clarification of user requirements, • 25% Discuss design feasibility, design dashboard UI and manage requirements document, • 20% Lead testing efforts such as QA and UAT, • 10% Help resolve dashboard performance, pipeline and server issues as the contact for end users Skills/Qualifications: • Experience working as a project manager for 3+ years., • Experience working as a business systems analyst for 3+ years., • Experience with Alteryx or other ETL tools., • Experience with SQL, Database, Data Warehouse and Data Lake., • Experience with Tableau or other data visualization tools and Excel., • Experience with backend API integration., • Excellent communication, organization, and interpersonal skills., • Experience leading data development projects., • Excellent problem-solving skills with extreme attention to detail., • Outstanding work ethic and commitment to individual and organizational success., • Excellent analytical and advanced troubleshooting skills with end-users/clients., • Ability to manage multiple tasks and projects, both independently and as part of a team., • Demonstrated ability to learn new things and continuously drive process improvement. Plus/Desired: • Native speaking in Chinese Mandarin with ability to read the language and work in a professional setting., • Familiar with electronics manufacturing industry domain know-how., • Experience with Git Repositories (GITLAB) or JIRA, • Experience with HTML5, CSS3, JavaScript and use front-end code debugging tools such as Chrome., • Experience with ETL tool programing, debugging, maintenance, and monitoring to ensure data ingestion, cleansing, and loading., • Experience with Big Data, Python, Kafka and Spark programing, debugging, maintenance, and monitoring., • Experience with data warehouse modeling and standardization., • Experience with system automated code CI/CD., • Proficiency in Big Data Tools: Hadoop, Kudu, Hive, Kafka, Spark and/or Flink., • Database development using Kudu 1.10.0 and higher, or Hive 2.1.1 and higher. Educational Requirements: • Bachelor’s degree in Business Analytics/Engineering/MIS/IT/Computer Science or related fields. Powered by JazzHR CKJVT7Syyo

Job DescriptionCompany Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description Turner & Townsend is seeking a highly skilled Senior Cost Engineer with experience managing the financial and cost reporting aspects of large-scale construction projects or programs. The ideal candidate will have demonstrated success leading teams and delivering cost management solutions on complex capital projects. This role will support a major capital program based in Houston, Texas, providing cost engineering, forecasting, financial reporting, and project controls support across large-scale EPC projects. The successful candidate will partner closely with project leadership and key stakeholders to drive effective cost performance and reporting. Responsibilities: • Supporting the development and implementation of cost reporting strategies for major construction projects., • Providing specialist technical cost engineering advice to private sector clients across a variety of construction contracts., • Preparing and managing project budgets, forecasts, and financial reports., • Monitoring project costs and ensuring they align with the approved budget., • Conducting financial analysis and reporting on project performance., • Supporting project billing, accounts receivable, and accounts payable., • Ensuring compliance with financial regulations and standards, and industry best practices (AACE)., • Building positive relationships within the project team and with client personnel and their key advisors., • Managing and updating internal financial trackers and supporting the financial capability of the project services function., • Supporting the delivery of both team and wider business targets., • Supporting data visualization and reporting via digital dashboard and automation tools., • SOX control responsibilities may be part of this role and are to be adhered to where applicable. Project/Program specific responsibilities: • Market sector experience: Oil & Gas, Power Generation, Utilities, or other heavy industrial sectors required., • Demonstrated experience supporting projects or programs valued at $1B+., • Experience with SAP, EcoSys, Power BI, and Power Automate required., • AACE membership or certification, or similar professional credentials, preferred.Qualifications, • Bachelor's degree in Accounting, Finance, Construction Management, Business Administration, or related field; equivalent experience will be considered., • Minimum 5-7 years of experience in project cost engineering or cost management, preferably within the Oil & Gas industry., • Working knowledge of financial management systems and project controls software., • Experience managing project budgets, cost reporting, forecasting, and financial performance, preferably within an EPC environment., • Experience implementing financial strategies, including risk identification, quantification, and allocation., • Proven ability to coordinate with multiple stakeholders and develop robust financial reporting and documentation., • Excellent communication and interpersonal skills. Additional Information *On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/ All your information will be kept confidential according to EEO guidelines. #LI-MB1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Job DescriptionSafety Analyst Company: GCP PAPER USA, Inc. Location: Houston, TX Job Type: Full-Time, Salaried FLSA Status: Exempt Shift: Monday – Friday Job Summary GCP PAPER USA, Inc. is seeking a proactive and detail-oriented Safety Analyst to join our Environmental, Health, and Safety (EHS) team in Houston. This role is responsible for developing, implementing, and monitoring plant-wide safety, hygiene, and environmental programs to cultivate a highly secure work environment. The ideal candidate will conduct safety risk assessments, lead comprehensive training initiatives, manage contractor compliance, and maintain strict documentation for ISO and OSHA standards to prevent workplace hazards and support maximum production efficiency. Essential Duties and Responsibilities • Safety Training & Education: Design and deliver technical safety training modules and daily 5-minute safety talks for plant personnel to ensure alignment with industrial safety instructions, health codes, and emergency guidelines., • Hazard Identification & Risk Assessment: Develop and maintain comprehensive Job Hazard Analysis (JHA) profiles and risk assessment matrices across all manufacturing positions to establish safe work instructions and reduce floor incidents., • Onboarding & Contractor Inductions: Execute EHS orientation training for all incoming employees, operational operators, and external contractors; audit third-party contractor compliance files, including insurance certifications and safety records., • High-Risk Work Permitting: Supervise high-risk plant operations across all production zones and validate detailed risk assessments before authorizing mandatory hot work, confined space, or elevated work permits., • Environmental Waste Tracking: Monitor and document the collection, tracking, and legal disposal of hazardous and non-hazardous industrial waste streams, ensuring continuous maintenance of environmental logs and compliance bitacoras., • EHS Metrics & Dashboard Reporting: Compile, analyze, and track safety and environmental key performance indicators (KPIs) to present structural data during plant-wide leadership and indicator review meetings., • Integrated Management System (IMS) Compliance: Administer and preserve documented IMS information, certificates, and validation records to meet active audit parameters for ISO 9001 (Quality) and ISO 14001 (Environmental) standards., • Corrective & Preventive Actions (CAPA): Record, monitor, and investigate plant safety near-misses or deviations to deploy effective corrective actions and promote a continuous culture of behavioral and environmental improvement., • Stop-Work Authority: Authorized to immediately halt any manufacturing process, contractor maneuver, or material flow if an imminent hazard or critical safety/environmental violation is detected.Qualifications & Requirements, • Education: Bachelor’s degree in Industrial Engineering, Environmental Engineering, Occupational Health & Safety, or a related technical field preferred., • Experience: Minimum 2 years of dedicated experience as a Safety Analyst, EHS Coordinator, or equivalent safety compliance role within an industrial manufacturing or production facility., • Technical Knowledge: Practical knowledge of OSHA general industry standards, EPA waste regulations, emergency brigade response, fire-fighting equipment management, first aid, and ISO 9001 / ISO 14001 management frameworks., • Language: Professional communication skills in English and Spanish preferred (targeting bilingual fluency with approximately 40% to 80% capability)., • Work Authorization: Must be legally authorized to work in the United States.Physical Demands & Work Environment, • Postures: Ability to perform administrative office work (sitting) paired with constant daily safety sweeps across production floors and loading yard environments (standing and walking). Physical capacity to bend, crouch, reach, and climb industrial stairs or ladders occasionally., • Lifting: Ability to occasionally lift, carry, push, or pull objects, equipment samples, and safety archive files weighing up to 50 lbs., • Environment: Balanced split between a temperature-controlled administrative office setting and an active industrial plant floor with regular exposure to machinery noise, paper dust, and seasonal temperature variations., • Required PPE: Constant and mandatory use of company-provided safety boots, protective eyewear, hard hats, hairnets/caps, and high-visibility vests during floor audits. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Company Benefits • 100% Employer-Paid Healthcare: Fully covered individual Medical, Dental, and Vision insurance., • 100% Employer-Paid Disability: Fully covered Short-Term Disability (STD) and Long-Term Disability (LTD)., • Retirement: 401(k) Plan., • Time Off: Paid Time Off (PTO).Standard Disclaimers & Compliance Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. • Employment At-Will: This job description does not constitute an employment contract. Employment with GCP PAPER USA, Inc. is "At-Will," meaning that either the employee or the company can terminate the employment relationship at any time, with or without cause or prior notice., • Equal Opportunity Employer: GCP PAPER USA, Inc. is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors., • Regulatory Compliance: The individual in this position is responsible for adhering to all OSHA safety protocols, ISO 9001:2015 and ISO 14001 standards, corporate Code of Ethics, Employee Manual, and active Human Resources policies. Powered by JazzHR BwGZnHPyyx

Job DescriptionDescription: Multi rooftop dealer group, 20 to 40 locations Reports to: [Director of Marketing / VP of Marketing] Location: Houston TX Role summary Own digital marketing performance across the group's dealership portfolio. This role sets strategy, manages the agencies and technology vendors that execute it, and is accountable for the traffic, leads and cost efficiency that feed sales and service at every rooftop. Most weeks are spent in performance data, vendor calls, OEM compliance portals and store level problem solving. Core responsibilities Strategy and paid media • Lead development and execution of digital strategy across paid search, display, video, paid social, vehicle listing ads, third party marketplaces and OEM tier 3 programs., • Own budget allocation by store, channel and inventory need. Reallocate when a store is overstocked, understocked or missing its lead target., • Build marketing plans from data, store objectives and defined budget parameters rather than rolling last month forward., • Review account structure, targeting, bidding and creative on a set cadence. Do not accept agency reporting at face value., • Track cost per lead, cost per sale and attributed units by channel. Escalate underperformance with a specific recommendation. Website, conversion and digital retailing • Own website platform performance across all rooftops, including search results pages, vehicle detail pages and landing pages., • Drive conversion improvement: user experience, form performance, page speed, indexation and the paths that produce leads., • Advance digital retailing so the online to in store handoff is continuous rather than a restart., • Keep specials, incentives, pricing and payment disclosures accurate and consistent with what finance and the OEM program actually support., • Coordinate site tools including trade valuation, payment calculators, chat, credit application and digital retailing. Own decisions to add, replace or cancel them. Marketing operations • Own operational audits of lead routing, call tracking, form submission and listings data integrity. Drive fixes with store teams and vendors rather than logging the issue and waiting., • Maintain tagging and measurement infrastructure so reporting is trustworthy: tag manager, conversion actions, offline import where used., • Reconcile lead counts across website, CRM and vendor reporting. Investigate discrepancies rather than reporting the highest number. CRM and owned channels • Build and manage CRM and email campaigns, including audience segmentation, send calendar and performance reporting., • Coordinate equity mining, service retention and conquest campaigns with store and BDC leadership. SEO, organic and reputation • Direct local SEO across all rooftops: content calendar, model research and comparison pages, technical fixes, internal linking., • Own Google Business Profile per store, including hours, photos, posts, Q and A and service attributes., • Manage review generation and response across Google, DealerRater, Cars.com and OEM platforms., • Track manufacturer satisfaction scores such as OSAT, NPS and CSI. Work with store leadership on both survey send volume and response rate, since score movement depends on both. OEM programs and compliance • Manage co-op claims, tier 3 enrollment and reimbursement across all represented brands., • Document and track advertising spend by store, including co-op eligible spend, so claims are supportable., • Submit advertising for OEM pre approval where required and clear compliance findings before deadlines., • Track program changes, enrollment deadlines and approved vendor lists. Vendor and agency management • Serve as day to day owner of agency and vendor relationships. Set expectations, run recurring reviews and evaluate partner performance critically., • Maintain a current register of every digital vendor by store: contract term, monthly cost, cancellation notice period and renewal date., • Audit invoices against contracted scope. Identify duplicate tools, unused products and services that no longer earn their spend., • Manage additions and cancellations end to end, including confirming that the correct product was cancelled and that billing stopped on the agreed date., • Keep advertising and analytics accounts owned at group level rather than inside agency owned accounts, so access survives a partner change. Team leadership • Manage, mentor and develop direct reports. Set clear performance expectations and hold the team to them., • Partner with dealer principals, general managers and regional operations to align marketing with store level sales objectives., • Deliver monthly reporting by store and channel that a general manager can act on, covering what worked, what did not and what changes next month. Tools and technology environment • Website and digital retailing: dealer website platforms, digital retailing tools, OEM website programs, • CRM and DMS: [CDK, Reynolds, VinSolutions, eLead or DriveCentric], • Analytics and reporting: Google Analytics 4, Google Tag Manager, Google Search Console, BI or dashboard tooling, • Advertising: Google Ads, Meta Ads Manager, third party automotive marketplaces, vehicle listing feeds, • Operations: call tracking, chat, lead management and routing tools, • Productivity: spreadsheets at an advanced level for budget, invoice and lead reconciliation Requirements: Required qualifications • Bachelor's degree in marketing, advertising, communications, business or a related field, or equivalent experience., • Five or more years in digital or performance marketing, with meaningful ownership of strategy and budget., • Automotive retail, automotive agency or high volume lead generation experience strongly preferred. Multi location experience required., • Demonstrated ability to manage external agencies and vendors with accountability for results., • Hands on experience in Google Ads and Meta Ads Manager, including reading account structure and diagnosing performance rather than reviewing dashboards., • Working knowledge of GA4, Google Search Console and tag management., • Hands on CRM experience including campaign build, segmentation and reporting., • Prior experience leading or mentoring team members., • Advanced spreadsheet skills. This role reconciles budgets, invoices and lead counts monthly., • Clear written communication. Much of this job is documenting decisions and holding partners accountable in writing. Preferred qualifications • Experience across 15 or more rooftops., • Familiarity with OEM co-op and tier 3 programs for the brands represented., • Experience managing agency transitions, vendor consolidation or platform migration., • Working knowledge of inventory feeds and vehicle listing ads., • Google Ads and GA4 certifications. How performance is measured • Lead volume and cost per lead by store and channel, • Vehicle detail page views and conversion rate, • Organic session and organic lead growth, • Digital spend against budget, and spend removed from tools that were not producing, • Co-op dollars claimed against dollars available, • Survey response rate and manufacturer satisfaction scores, • Timeliness of OEM compliance submissions

Line of Business: Service & Support About Us Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. An internship with Heidelberg Materials is a unique experience. You’ll receive hands-on training and mentorship from some of the most talented professionals in the industry, while making meaningful contributions throughout your time with us. Interns also have opportunities to engage with senior leadership, participate in community initiatives, and build lasting connections with peers both inside and outside the workplace. What You'll Be Doing • Support the analysis, documentation, and improvement of business processes and digital workflows., • Assist with configuring, testing, and maintaining business applications and systems., • Gather and organize business requirements from stakeholders across multiple functions., • Create and update system documentation, process maps, and user guides., • Support data collection, validation, reporting, and dashboard development efforts., • Participate in system testing, troubleshooting, and user acceptance activities., • Collaborate with cross-functional teams to identify opportunities for process improvement and automation., • Help monitor system performance and recommend enhancements that improve user experience and operational efficiency. What Are We Looking For • Currently pursuing a degree in Information Systems, Business Analytics, Computer Science, Business Administration, or a related field., • Demonstrated interest in digital technologies, business systems, and process improvement., • Ability to analyze information, identify trends, and solve problems effectively., • Strong organizational skills with attention to detail and accuracy., • Effective written and verbal communication skills., • Ability to work collaboratively with diverse teams and stakeholders., • Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and Teams. Equal Opportunity Employer - Minority / Female / Veteran / Disabled #Intern

Job Description Customer Experience Manager Department: Customer Experience Reports To: Director / Head of Supply Chain, Customer Experience & Warranty Location: Houston TX General Function The Customer Experience Manager is responsible for leading and advancing the company’s customer experience strategy, customer service operations, order support processes, customer communications, and cross-functional initiatives that directly impact service quality, customer satisfaction, operational execution, and business performance. This role provides leadership to the Customer Experience team while ensuring that customer inquiries, escalations, order issues, project support, and customer communications are handled accurately, professionally, and efficiently through remote channels, including email, phone, customer portals, shared inboxes, ERP systems, and other business platforms. The position serves as a key liaison between Customer Experience, Sales, Production, Logistics, Finance, Credit, Warranty, Technical Services, Marketing, and IT to ensure customer expectations and business objectives are aligned. In addition to managing day-to-day customer service performance, this role is expected to identify operational gaps, develop scalable processes, implement reporting tools, strengthen accountability, and lead continuous improvement initiatives across customer support and internal operational functions. Position Responsibilities Customer Experience Leadership Lead, coach, and develop the Customer Experience team to ensure consistent service delivery, employee engagement, accountability, and operational discipline. Responsibilities include: • Manage daily Customer Experience operations, including customer inquiries, order support, escalations, service requests, and shared inbox workflows., • Establish clear ownership, accountability, communication standards, and performance expectations across the team., • Conduct regular team meetings, one-on-one development discussions, performance reviews, and training sessions., • Support employee development, cross-training, succession planning, and career growth., • Ensure team members follow company policies, service standards, and documented procedures., • Promote a customer-first mindset while balancing business priorities, operational constraints, and company policies. Customer Service Operations & Escalation Management Own the execution and continuous improvement of customer service processes to ensure customer issues are resolved quickly, accurately, and professionally. Responsibilities include: • Manage escalated customer issues requiring coordination across multiple departments., • Ensure timely resolution of order issues, delivery concerns, product availability questions, lead time inquiries, pricing concerns, and customer accommodation requests., • Partner with Sales, Logistics, Production, Credit, Finance, Warranty, and Technical Services to resolve complex customer matters., • Analyze recurring customer issues and develop corrective actions to reduce repeat problems., • Maintain a disciplined escalation process with clear communication, ownership, and follow-up., • Ensure customer interactions reflect professionalism, urgency, accuracy, and alignment with company standards. Customer Communications & Change Management Lead and coordinate customer communications related to business changes, operational updates, and customer-impacting initiatives. Responsibilities include: • Coordinate customer communications for price increases, product changes, product discontinuations, lead time updates, operational changes, customer announcements, and company initiatives., • Work with Sales, Marketing, Production, Logistics, Finance, and leadership to ensure messaging is accurate, timely, and consistent., • Create standardized communication templates, approval workflows, and distribution processes., • Ensure internal stakeholders are aligned before customer communications are released., • Support change management efforts that affect customers, distributors, builders, dealers, and internal teams through approved communication channels., • Maintain consistency, accuracy, and professionalism in all customer communications. Build With Allura / Multifamily Operational Support Provide leadership and operational oversight for Build With Allura customer support functions, multifamily project administration, customer communications, reporting, and cross-functional execution. Responsibilities include: • Oversee customer support processes for BWA / Multifamily projects., • Maintain project tracking tools, dashboards, workflows, and reporting., • Coordinate support between Sales, Finance, Production, Logistics, Customer Experience, and customers through internal systems and established communication channels., • Support contract administration, project tracking, pricing governance, customer communications, and project lifecycle visibility., • Monitor project risks, customer commitments, pricing requirements, shipment priorities, and operational constraints., • Identify process gaps and implement improvements that strengthen project execution, internal visibility, and customer support. Process Improvement & Operational Excellence Lead continuous improvement initiatives that improve customer experience, operational efficiency, documentation, and cross-functional execution. Responsibilities include: • Identify gaps in current workflows and develop scalable processes., • Create and maintain standard operating procedures, work instructions, training materials, and departmental documentation., • Lead or participate in cross-functional projects focused on improving customer experience and operational efficiency., • Support the implementation and administration of customer portals, automation tools, workflow systems, and business technology solutions., • Partner with IT and business stakeholders to improve systems, reporting, and customer support tools., • Drive consistency, accountability, and repeatability across customer support processes., • Establish process controls that improve accuracy, response time, visibility, and execution. Knowledge, Skills and Abilities • Strong knowledge of customer service principles, customer experience processes, and B2B customer support operations., • Strong leadership skills with the ability to coach, develop, and hold team members accountable., • Excellent written and verbal communication skills., • Strong problem-solving, conflict resolution, and escalation management skills., • Ability to work effectively across Sales, Production, Logistics, Finance, Credit, Warranty, Technical Services, Marketing, and IT., • Strong organizational and prioritization skills with the ability to manage multiple initiatives simultaneously., • Ability to analyze operational data, identify trends, and develop actionable recommendations., • Strong attention to detail and follow-through., • Ability to translate business needs into clear processes, documentation, tools, and reports., • Professional judgment when balancing customer expectations, business priorities, and operational constraints., • Proficiency in Microsoft Office, especially Microsoft Excel., • Experience with ERP systems; SAP experience preferred., • Experience with reporting, workflow, and collaboration tools such as Power BI, Smartsheet, CRM systems, customer portals, or similar platforms. Required Qualifications • Bachelor’s degree in Business Administration, Supply Chain, Operations, Communications, or related field preferred., • 7+ years of experience in customer service, customer experience, operations, order management, or a related business function., • 4+ years of leadership experience managing customer service or customer support teams., • Experience handling customer escalations and cross-functional issue resolution., • Experience developing processes, SOPs, work instructions, training materials, and performance standards., • Experience using operational data and reporting tools to identify trends, measure performance, and recommend improvements., • Strong written communication skills with experience preparing professional customer communications., • Ability to manage multiple priorities, deadlines, projects, and stakeholders in a fast-paced environment. Preferred Qualifications • Experience in manufacturing, building materials, distribution, logistics, construction products, or B2B customer service., • Knowledge of order management, inventory constraints, shipment prioritization, logistics, customer fulfillment, and supply chain processes., • Experience supporting Multifamily, builder programs, dealer networks, distributors, or national accounts., • Experience with project tracking, contract support, pricing governance, customer programs, or operational reporting., • Experience leading process improvement or business system implementation initiatives., • Experience creating dashboards, project trackers, executive summaries, and operational reports., • Advanced proficiency in Microsoft Excel, Smartsheet, Power BI, SAP, or similar business systems. Success Measures / KPIs • Customer service response time and resolution time., • Escalation closure rate and quality of resolution., • Customer satisfaction and service consistency., • Accuracy and timeliness of customer communications., • Team performance, engagement, training completion, and development progress., • Process documentation completion and adoption., • BWA / Multifamily project tracking accuracy and visibility., • Reporting accuracy, dashboard usage, and leadership visibility., • Reduction of recurring customer service issues and operational gaps., • Improvement in process consistency, accountability, and cross-functional execution.

Multiple Truck Options, Including:. The Drivers1st Recruiting Dashboard and partner services are meant to empower companies of all sizes to standardize their recruiting practices, while organizing their team, jobs, and company information all in one place. Make up to $105,000 + in your first year on

Oura is looking for an experienced Product Designer to join our team, responsible for designing best-in-class eCommerce B2B experiences to support our commercial relationships. UI/UX designer, with time spent building eCommerce platforms, SaaS, or dashboard tools. US locations are categorized into t

Come join our growing organization in the Clear Lake area! Allegiance Crane & Equipment is seeking a Financial Analyst to join our corporate team in the Clear Lake area. This position will report to the Director of Finance. We offer a strong work environment & team culture! Our team members enjoy a very competitive benefits package including competitive pay, medical, dental, vision, 401K w/company match, vacation, and more! Qualified candidates apply online. Compensation range: $60,000-$80,000. Candidates local to the Houston/Clear Lake area only. This position requires working on-site at our office during regular business hours. This is not a remote or hybrid role. • Perform financial forecasting, reporting, and operational metrics and tracking., • Analyze financial data and create financial models for decision support., • Report on financial performance and prepare for regular leadership reviews., • Analyze past results, perform variance analysis, identify trends and make recommendations for improvements including cost control, Sales team KPI., • Work closely with accounting team to ensure accurate financial reporting., • Evaluate financial performance by comparing and analyzing actual results with plans and forecasts., • Guide the cost analysis process by establishing and enforcing policies and procedures., • Provide analysis of trends and forecasts and recommend actions for optimization., • Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools and Excel dashboard., • BS degree in Finance, Accounting, Economics, or related field, • Additional qualification (e.g. CPA or CFA or MBA) a plus, • 0-3+ years of business finance or other relevant experience, • Strong quantitative and analytical competency, • Self-starter with excellent interpersonal communication and problem-solving skills, • Advanced knowledge of Excel is a must., • Experience with Microsoft Dynamics SL and/or FCC (Fleet Cost & Care) NexGen preferable, • Excellent presentation skills to enable easy internal client education on principles of accounting., • Self-starter with excellent interpersonal communication and problem-solving skills Physical Requirements This position will work full time in the office (not remote). Must be able to meet attendance requirements of small office. Regularly required to sit, stand, reach, bend, and move about office. Must be able to lift up to 10 lbs. and sit at computer for extended lengths of time. Allegiance Crane & Equipment is an EEO Employer.

Houston, Texas, United States Position: Seasonal Ambassador 0-39 hours/week Contract Role Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap it's about making a positive impact on the world, one bar at a time! Responsibilities: Sales and Customer Experience: • Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store's overall sales., • Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it., • Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!, • Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs. Team Involvement: • Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales. Take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge, and abilities., • Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members' perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions. Operational Excellence: • Time and Attendance: Be punctual, reliable, and present at work. Actively participate in teamwork, prioritize your wellbeing by taking breaks when necessary, and keep up-to-date with company news and updates., • Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales., • Stock and Inventory: Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales to improve the customer experience., • Policies and Procedures: Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. Qualifications: Required: • Excellent customer service skills, • Flexibility to adapt to changing situations and priorities in a fast-paced environment, • Knowledge and passion for skincare, natural beauty, and ethical business, • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: • Experience with consultation-based customer service models, • Strong problem-solving skills to address issues that arise in day-to-day operations, • Experience working in a team environment, • Experience working in skincare or cosmetics, • Experience in cross cultural collaboration and DEIB or social justice training, • Fluency in Spanish, French, or other languages Highland Village Pay $14.50 - $14.50 USD

Brand: LensCrafters Location: Houston, TX, US, 77042 Store #: 000483 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience. Ensure the LensCrafters team provides unsurpassed Customer Service Provide training and coaching to the team leveraging Company provided programs Analyzes reporting to create and implement action plans to improve store KPIs, including: NPS Net Promoter Score; % Sales to Plan; Customer Count; Complete Pair; Labor; Training Saturation; Exam Growth; and others Attracts and hires highly engaged team to ensure the store has the right people in the right place at the right time Partners with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs Takes pride in the store and guides team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience Ensures all Company approved safety programs are implemented and maintained consistently per standards in order to maintain a safe and FUN working environment High School graduate or equivalent 4+ years management/supervisory experience Comprehensive knowledge from operations, processes and business implications Strong influencing and negotiating skills Team building and management skills Knowledge of current optical theory and merchandise Strong communicator and listener Strong basic math skills (addition, subtraction, multiplication, division) Sales skills Familiarity with cash register, computers and calculators Ability to manage time under aggressive deadlines College degree or equivalent State licensure (if applicable) and/or ABO Certification in non-licensed states LensCrafters Final Inspector Certification LensCrafters Quality, Fitting and Adjusting Program Previous experience in customer service and retail Knowledge of current store merchandise High level of business acumen to include detailed knowledge of LC Dashboard

Supports the administration and delivery of the Center for Teaching & eLearning's (CTeL) education programming, including eLearning course development and faculty development activities in support of undergraduate, graduate, residency, fellowship, continuing medical education, and other College-affiliated programs. The position is responsible for scheduling, faculty and staff consultations and educational related events. This position also provides project management for eLearning development activities, leads routine development and maintenance of eLearning courses, administers workshop and course registration within the Center's learning management systems, develops communications related to the Center, and coordinates the reporting that gives the Executive Director, area leads, and department leadership clear visibility into project status and center activity. This is a blended project development and instructional support role. Program and Project Management (30%): Plans, implements, and contributes to the Center's education programs and activities, serving as a lead for eLearning course development projects and faculty development programming. Manages and maintains the Center's operational dashboard. Monitors project capacity. Manages client and project workflow and requests. Assists with strategic planning initiatives and process improvement efforts. eLearning Course Development and Maintenance (20%): Provides content development support for programs and activities, contributing to and supporting the development and maintenance of eLearning courses, and setting and enforcing the Center's design standards. Responsible for monitoring, coordinating and contributing to eLearning course builds, updates, and quality checks across the instructional design team. Assists with the audit of templates and course site standards that keep eLearning course development consistent and high quality. Learning Management Systems: Blackboard Ultra and Blackboard Catalog (20%): Manages workshop and course registration and enrollment within Blackboard Ultra and Blackboard Catalog. Manages and contributes to the creation and setup of workshop and course shells in Blackboard Ultra. Assists with the management of templates and core course sites in support of the Center's course development standards. Manages workshop and course listings within Blackboard Catalog, including registration configuration and enrollment pathways. Generates LMS reports on enrollment, completion, and activity. Program Operations, Outreach, and Communications (20%): Maintains the Center's master calendar of workshops, programs, and events, including the annual faculty development workshop series. Administers workshop registrations end to end: event setup, enrollment, waitlists, confirmations, and attendance. Organizes and oversees participant recruitment and outreach efforts, including program announcements, registration outreach, marketing and promotional materials, and participant follow-up. Maintains and manages the scheduling for Studio One and the Collaborative Learning Lab, setting priorities and resolving competing requests; provides orientation sessions and coaching on uses of Studio One; responsible for providing support for day-to-day activities of Studio One and Collaborative Learning Lab. Drafts, reviews, and updates operations policies and procedures, and recommends improvements. Reporting, Compliance, and Dashboards (10%): Manages and maintains Center reporting: defines the metrics in consultation with executive Director, maintains dashboards, and interprets registration, project status, and center activity for Center and department leadership. Ensures programs align with and meet compliance and accreditation guidelines and may provide guidance in the accreditation process. Performs other job-related duties as assigned. Bachelor's degree. Four years of relevant experience. Preference for instructional design, educational technology, project management, or a related field. Knowledge of instructional design principles and eLearning course development. Experience with Blackboard Ultra and Blackboard Catalog or a comparable LMS. Familiarity with higher education, including health professions and medical education environments. Strong organizational, communication, and reporting skills. Working knowledge of educational systems and learning technologies, including learning management systems. Demonstrated intermediate to advanced skills with MS Office Suite (Word, Excel, Teams, Copilot). Strong written and verbal communication skills. Work Authorization Requirement: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer. Requisition ID: 26182

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. We believe transportation is more than movement, it's the foundation of connected, thriving communities. As part of HDR's Transportation Business Group, you'll help shape the systems that move people and goods safely, efficiently, and sustainably. Principal Project Manager roles at HDR are considered to be the very top echelon of Project Managers in our business group, delivering the largest/most complex programs facing our clients. Additionally, the Principal Project Managers are part of our Transportation Leadership team and have a seat at the table to discuss ways to improve program delivery at the top of our organization. Ontario Line Program, SR 520 Floating Bridge, South Mountain Freeway in Arizona and Oregon Bridge Delivery Partners Program are just some of the past examples of iconic programs that HDR has delivered through the work of dedicated program teams well led by a Principal Project Manager. Come join us to work on the next generation of legendary Transportation projects. In the role of a Principal Project Manager, we'll count on you to: • Assume leadership responsibilities for the management of multidisciplinary infrastructure programs with a high degree of technical complexity and non-technical intricacies., • Advise clients on the technical, regulatory, financial, and community facets of infrastructure programs, which are all critical to program success. Leverage lessons learned from other programs and industry best management practices to address the specific needs of each client., • Plan, direct, and monitor all aspects of program execution. This may involve overseeing a broad range of disciplines including, but not limited to: capital planning, change management, commissioning/asset onboarding, communications, construction management, cost control/estimating, document management, environmental planning/compliance, engineering, equity, financial support, organizational strengthening, permitting, planning/design management, program governance, procurement, project management, quality management, real estate, regulatory support, risk management, scheduling, strategic planning, sustainability and resiliency., • Anticipate and identify potential issues and risks that may impact program implementation, and assist the client with problem-solving, issues resolution, risk mitigation, and timely decision-making. Provide strategic advice and thought leadership. Deploy the required resources to address various program challenges and unanticipated events., • Develop and implement various plans (program management plans, startup plans and work plans), business processes, and tools to drive efficiencies, emphasize accountability, bring team alignment, and promote transparency., • Direct the services provided by multiple large program teams or provide day-to-day leadership on a single mega-project., • Promote alignment within the team through effective and regular communications., • Secure the resources required to deliver services specified in the contract scope with a focus on contract compliance., • Monitor team performance and establish a robust QA/QC program to meet client expectations., • Monitor the financial performance of the program against pre-established financial metrics and adjust as necessary to meet earnings and profitability targets, and control losses., • Contribute to the growth of HDR's program management services by (1) building a long-term trusted advisory relationship with clients; (2) looking for opportunities to expand our services to address the needs of existing clients; (3) supporting the pursuit of new program contract opportunities; (4) mentoring and training staff working on programs; and (5) supporting practice-wide initiatives. Preferred Qualifications: • Master's degree in Engineering, Construction Management, Sciences, Planning, Business Administration or closely related field, • DBIA certification, • Experience leading the consultant or owner program management team of at least one [transportation/water/resources] infrastructure program(s) with a capital value of $1 billion, • Knowledgeable of other alternative delivery/contract models, such as public-private partnership (P3), design-build-finance-operate-maintain (DBFOM), and engineering procurement construction (EPC), • Willingness to travel regularly, and if needed, commute to a client's site temporarily Required Qualifications: • Bachelor's degree in Engineering, Construction Management, Sciences, Planning, Business Administration or a closely related field, • At least one of the following licenses/certifications recognized by the licensing board for the location of the position offered: Professional Engineering License (PE or P.Eng), PMI Project Management Professional (PMP) certification, PMI Program Management Professional (PgMP) certification, AICP Certification, or CMAA Certified Construction Manager (CCM) Certification, • Program management experience consistent with the following requirements: A minimum of ten (10) years of program management experience, with at least four (4) years as a Senior Program Manager, and Experience leading as a Senior Program Manager or serving in a similar role on delivery of three or more programs, each with a capital value of $500 million or more, and. Experience delivering concurrent programs with a total value of $500 million or more qualifies as one of the required programs, • Strong leadership skills with experience building a cohesive team culture and managing team members located in various locations, • Excellent communication skills. Comfortable presenting to client executives and in front of a large audience in a public setting, • Management experience with the implementation of projects or programs using alternative and collaborative delivery methods, including design-build (DB), progressive design-build (PDB), and/or construction management at-risk (CMAR), • Familiar with the various types of tools used to manage large programs - PMIS, CMIS, scheduling, cost control, document management, risk management, asset management, dashboard analytics, etc., • Experience working in an integrated fashion within a Program Management Office (PMO) comprised of both consultant and client staff What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments and transformational initiatives. From strategy to execution, this team delivers integrated, end-to-end support and advisory services covering valuation modeling, cost optimization, restructuring, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability. Work alongside clients every step of the way, helping them navigate new challenges, avoid financial pitfalls, and provide practical solutions at every stage of their journeybefore, during, and after any major transformational projects or transactions. Do you want to help clients identify key business issues to drive meaningful change? Join our team of Infrastructure & Capital Projects professionals who bring industry experience, innovation, and specialized knowledge to help our clients make the best decision for their business. Are you interested in helping clients answer critical, mission-based questions such as 'how do we complete major infrastructure projects on-time and within budget?' and 'how do we make use of new technologies to improve the construction process?' If you are seeking a role that offers you the opportunity to create value and minimize risk for our clients, while allowing you to develop personally and professionally, consider a career at Deloitte! Work you'll do As a Senior Consultant on the Capital Projects team, you will be responsible for: • Leading the configuration and implementation of Project Management Information Systems (PMIS) to optimize client project delivery, • Analyzing client needs and objectives to develop tailored solutions for complex capital projects, • Designing and configuring comprehensive PMIS solutions, including integrations, reporting, and dashboards, to meet client requirements, • Collaborating with project teams to ensure the successful rollout of systems such as Oracle Primavera Unifier, Kahua, EcoSys, and Procore, • Conducting rigorous testing and validation of configured solutions, and developing detailed training and documentation to support client adoption A successful candidate would possess these skills: • Ability to work independently and collaborate as part of a team, • Effective written and verbal communication skills, • Meticulous attention to detail and quality of work product, • Ability to build and sustain professional relationships, • Ability to lead projects or workstreams, • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment, • Strong interpersonal skills and professional demeanor, • Ability to meet deadlines, • Ability to provide clear guidance to others Qualifications required: • Bachelor's degree in architecture, engineering, construction management, project management or related business degree, • At least 4 years of experience in PMIS system implementation, particularly Procore, • 2+ years of experience in project management and project controls, • Experience with project controls activities, including planning, budgeting, and forecasting, and integrating those activities into technology platforms, • Experience configuring PMIS tools, performing system integrations, and developing reports and dashboard, • Experience using Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio, • Experience using artificial intelligence (AI)-enabled tools and digital technologies to improve efficiency, support analysis, and enhance the quality of work products, • Ability to travel up to 30% on average, based on the work you do and the clients and industries/sectors you serve Limited sponsorship may be available Preferred: • Master's degree in engineering or construction management, or MBA, • One or more of the following certifications: PE, ASA, PMP, CFA, CFE, CCE or CPA, • Proficiency in using Project Management tools, including Oracle Unifier, Procore, Hexagon Ecosys, Kahua, Primavera P6, and Power BI, • Experience in a professional services firm, • International engagement experience, • Multi-lingual The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

People Analyst Job Reference Number: 43036 Employment Type: Full-Time, Hybrid Segment: Elior Corporate Brand: ENA Corporate Location: 4920 Westway Park Blvd, Houston, TX 77041 The Role at a Glance The People Analyst is responsible for transforming HR and workforce data into actionable insights that help leaders make informed business decisions. This role will focus on turnover and retention, talent acquisition metrics, labor analytics, and workforce trends, while identifying relationships and correlations across HR data that can help improve business and operational performance. The Talent Analyst will partner with Talent Acquisition, HR, Operations, Finance, and other stakeholders to develop Power BI dashboards, reporting, and analytical solutions that make workforce data accessible, meaningful, and actionable. #LI-RK1 Where You'll Be Doing • Workforce & Talent Analytics: Analyze turnover, retention, hiring, staffing, labor, tenure, and other workforce data to identify trends, patterns, correlations, and opportunities., • Talent Acquisition Analytics: Track and analyze recruiting metrics such as time-to-fill, hiring volume, applicant flow, source effectiveness, funnel conversion, offer acceptance, and new-hire retention., • Power BI & Dashboard Development: Design, build, and maintain interactive Power BI dashboards and reports that provide leaders with visibility into key talent and workforce metrics., • Business Insights: Connect HR and workforce data with operational and business results to identify potential drivers of performance and translate findings into actionable recommendations., • Data Visualization & Storytelling: Present complex data in a clear and compelling way, helping leaders understand not only what is happening, but why it may be happening and where action should be taken., • Reporting & Process Improvement: Identify opportunities to improve reporting, data quality, and analytical processes while creating scalable and consistent approaches to workforce measurement., • Stakeholder Collaboration: Partner with Talent Acquisition, HR, Operations, Finance, and other teams to understand business questions, define reporting needs, and develop data-driven solutions. What We're Looking For Must-Haves • Experience developing Power BI dashboards and reports, including data modeling, visualization, and DAX., • Strong analytical and problem-solving skills with the ability to identify trends, patterns, correlations, and actionable insights from large datasets., • Experience analyzing HR, talent acquisition, workforce, labor, or people-related data., • Advanced proficiency in Microsoft Excel and experience working with data from multiple sources., • Ability to translate business questions into meaningful KPIs, dashboards, reports, and analytical solutions., • Strong communication and data storytelling skills, with the ability to present findings to both operational and functional leaders. Nice-to-Haves • Experience with Power Query, SQL, or other data preparation and analytics tools., • Experience with SAP SuccessFactors, Dayforce, or similar HRIS, ATS, or workforce management systems., • Experience analyzing connections between workforce metrics and operational or financial performance., • Familiarity with statistical analysis, forecasting, or predictive analytics., • Experience partnering with Operations, Finance, HR, and Talent Acquisition., • Experience in food service, hospitality, retail, or another high-volume, distributed workforce environment., • Worked in a Talent Acquisition or HR Practioner before. Where You’ll Be Working This position is based in Houston, TX follows a hybrid work schedule of Mon – Thur in office and remote on Fridays. Houston Corporate Office: 4920 Westway Park Blvd., Houston, TX 77041 Compensation $80,000.00 – $88,000.00, based on experience and skills. Our Benefits • Medical (FT Employees), • Dental, • Vision, • Voluntary UNUM offerings for Accident, Critical Illness, and Hospital Indemnity, • Discount Program, • Commuter Benefits (Parking and Transit), • Employee Assistance Program (EAP), • 401(k), • Sick Time, • Holiday Pay (9 paid holidays), • Tuition Reimbursement (FT Employees), • Paid Time Off #LI-RK1 About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.