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Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Magnolia House is located in the Brownsville section of Brooklyn serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness, some dually with chemical addictions as well. Position: Shift Supervisor (Per Diem) Reports To: Assistant Program Manager Location: Brooklyn, NY What The Shift Supervisor (Per Diem) Does: The person filling this position is expected, under general supervision, to ensure the smooth running and supervision of all facility/operations-related staff and services on a day-to-day basis, in order to ensure that all client goals, targets, and performance outcomes are met on a daily/weekly/monthly basis; including the following: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Utilize performance management systems to encourage the ongoing communication process with direct staff in order to develop, enhance, sustain, and improve the employees’ work performance., • Manage and coordinate the day-to-day functions of the facility ensuring programming, rounds, and client care services are occurring., • Implement strategies for effective team performance., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner., • Lead and participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • Prepare performance appraisals for direct reporting staff., • Review and sign time sheets., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May coordinate and facilitate groups and trainings, • May develop content for client programming to maximize contract goals and performance targets., • May conduct initial intake or initial and/or periodic assessments of clients, • May prepare marketing materials for the program., • May reach out and market the program to the community in order to obtain resources for clients., • Task may be modified, expanded and/or assigned over a period of time. Minimum Education/Experience Required: • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention., • Must obtain and maintain F-80 Fire Safety Coordinator certification, • Must obtain and maintain CPI (Crisis Prevention) certified, • Bi-lingual preferred. Compensation: $25.75 hourly Status: Per Diem hourly Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR it8DYW09Ji

Job Description Position Summary This position is responsible for delivering core HR operational processes while providing HR business partner support to managers and leaders across the organization. The role has accountability for key HR operations activities, including onboarding and offboarding, payroll and benefits administration and ongoing employee support. In addition, the role partners with leadership on employee relations, performance management, job architecture, and people development initiatives. The position contributes to the effective operation of the HR function and supports the development of a compliant, engaged, and high-performing workforce aligned with business objectives. Key Responsibilities • Act as an HR business partner to managers and employees, providing guidance on employee relations, performance management, coaching, and conflict resolution, • Manage and resolve employee relations matters, including conducting investigations and ensuring outcomes are consistent, fair, and compliant with employment legislation, • Partner with leaders to support performance management processes, including goal setting, feedback cycles, performance improvement plans, and corrective action, • Own end-to-end employee lifecycle processes, including onboarding, offboarding, internal transfers, promotions, and role changes, ensuring consistency and quality of execution, • Manage day-to-day HR operations, including payroll administration, benefits enrollment and changes, leave of absence administration, and compliance-related activities, • Serve as the primary liaison with the PEO, resolving employee benefit queries, ensuring data accuracy, and supporting audits and compliance initiatives, • Maintain and enhance HR policies, procedures, and documentation to support operational efficiency, scalability, and compliance, • Contribute to job architecture and job family frameworks, including role leveling, career pathways, and compensation alignment, in partnership with leadership, • Support organizational design and workforce planning initiatives as the organization evolves, • Collaborate with managers to identify learning and development needs and support the delivery of programs aligned to leadership development, manager capability, and employee growth, • Support company culture, engagement, inclusion, and belonging initiatives in collaboration with senior leaders, • Analyze HR data and trends, including attrition, engagement, and performance metrics, providing insights and recommendations to leadership, • Support annual HR cycles such as performance reviews, compensation planning, engagement surveys, and compliance training, • Provide support to the Chief People Officer on ad hoc initiatives, projects, and priorities, • 5+ years of progressive HR experience covering HR operations and HR business partnering responsibilities, • Strong knowledge of employee relations, performance management practices, and U.S. employment law, • Experience managing payroll and benefits administration through a PEO model, • Experience contributing to job architecture, role leveling, and career framework initiatives, • Proven ability to partner with managers and senior leaders, providing clear, practical, and compliant HR guidance, • Strong analytical skills with experience using HR data to inform recommendations and decision-making, • High level of discretion and judgment when handling confidential and sensitive employee matters, • Strong organizational and prioritization skills within a dynamic business environment, • Be recognized for your contribution through a discretionary annual cash bonus, linked to individual and company performance., • Work flexibly with the option to work remotely for up to 100 days per year., • Take time to recharge with vacation entitlement that increases as you progress through career levels., • Access medical and dental insurance from your first day of employment. About EquiLend EquiLend is a global financial technology firm at the center of the securities finance industry. Since 2001, we have built the infrastructure that financial institutions rely on to trade, manage, and report. This includes products such as our NGT trading platform, Post Trade Suite, DataLend market intelligence, RegTech solutions, and EquiLend Clearing Services. We operate across North America, EMEA, and Asia-Pacific, working with banks, broker dealers, asset managers, and custodians to bring greater efficiency, transparency, and automation to the securities finance lifecycle. Our teams combine deep market expertise with a focus on building technology that works at scale, under real-world conditions, for some of the world's most demanding financial institutions. EquiLend is Great Place to Work Certified™ in the U.S., UK, Ireland, and India, and has been recognized as Global Data Provider of the Year and Regulatory Solution of the Year at the Securities Finance Times Industry Excellence Awards 2025. Diversity & Inclusion We know that the best solutions come from teams that bring different perspectives, backgrounds, and ways of thinking to the table. At EquiLend, we are committed to building a workplace where everyone feels they belong and aim to reflect this in how we hire, develop, and support our people. We are actively working to ensure our teams are as diverse as the global markets and clients we serve. That means creating an environment where different viewpoints are sought out and where people can do their best work regardless of background. If you require any reasonable adjustments or accommodations at any stage of the recruitment process, please let us know and we will work with you to make it happen. #LI-Hybrid

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. -Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service -Representatives or utilized technology systems via phone and email communication modes. -Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner -Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance -Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed -Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction -Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken -Identifies escalating priority issues and reports situations to leadership as soon as possible -Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command -Follows up on complicated customer calls where required -Completes call notes and call reports as necessary; updates as needed -Obtains and evaluates all relevant data to handle complaints and inquiries -Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers -Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments -Responsible for completing all necessary training including de-escalation and customer service technique -Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job DescriptionDescription: Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: • Train, explain tasks, and assist in the solution of customer problems., • Answer incoming phone calls, faxes, emails and respond to customer requests., • Identify and assess customer’s needs to achieve satisfaction., • Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution., • Go the extra mile to engage customers., • Key in new box information for all accounts., • Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts., • Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder., • At the end of each month, responsible for storing the previous month’s files in VRC boxes., • Work on special projects as required by the Customer Service Manager or Director of, • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered., • Must have some computer knowledge., • Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management., • Ability to work with external customers, potential customers, vendors, and suppliers., • Able to retain knowledge of services lines, prices, and delivery times., • Ability to multi-task, prioritize and manage time effectively. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and Eligibility Requirements: • One (1) years’ experience., • Knowledge and ability-English and grammar., • Pleasant telephone voice/manner., • Ability to operate simple office equipment sufficiently to perform the job., • Typing skills (preferably 45-55 wpm) with 95 – 100% accuracy., • Must have proven customer support experience.

Job Description Exciting Opportunities in Emergency Management Await!!! When you're the best at what you do, you want to work for a company that's the best at what they do! AC Disaster Consulting (ACDC) offers full-spectrum emergency management services to public and private clients. Our experienced professionals have been a part of the growth and modernization of emergency management for nearly 30 years, proudly supporting programs for some of the most challenging natural disasters and catastrophic events under our mission of staying competent, caring, and connected. MISSION Driven by compassion. Defined by expertise. Strengthened by collaboration. We empower communities to improve disaster outcomes and build lasting resilience. VISION In the true spirit of emergency management – ACDC seeks to solve crises, both for the communities and individuals affected by disasters as well as for the clients we serve. Our team brings a whole community approach, compassionate guidance and decades of hands-on experience to best embody our core values: competent, caring, and connected. These positions will be guided by ACDC’s Corporate Values Platform in all activities. Positions are contingent upon work availability, client requirements, and/or client approval. Ability to deploy anywhere in the US with 24-48 hours notice required. Your application is to become part of our cadre list and does not constitute a guaranteed job offer. Position(s) Summary: • Job Title: Multiple - See list below, • Full Time or Part Time: PT/FT, • Temporary/Seasonal/Regular: Temporary/Seasonal, • Compensation: In compliance with state and local laws regarding pay transparency, the pay range for these roles is typically $16 to $55/hour (pending); however, we consider several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills., • Travel/Location: Onsite and remote, with ability to deploy/travel a requirement We are looking to build our cadre with dedicated and talented professionals in the following areas: • Administrative/Human Resources Support Specialists, • Air Operations Staff (flight crew/line experience), • Site Inspectors, • Compliance Specialist, • Data Analyst, • Cost Estimators, • Electrician, • Finance Section Chief, • Financial Analysts, • Floodplain Managers - Certified, • General Emergency Management Planners, • Public Assistance Specialists - FEMA, • Incident Management Team (command/general staff), • Invoice Reviewer, • Logistics Specialist, • Logistics Section Chief, • Operations Coordinator, • Operations Section Chief, • Planning Section Chief, • Project Manager Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount. Travel Requirements • Up to 100% travel is expected for this position., • Mobility required on-site with clients., • Sitting or standing for hours at a time., • Ability to work at a computer for prolonged periods of time if needed., • Emergency management consultants may work in an office or home environment or be deployed to the field which may require working outdoors in adverse weather conditions and across challenging terrain., • Work may be on-site with clients ex: EOC, hospital, debris sites or local government buildings., • All AC Disaster Consulting (ACDC) positions are remote work site positions with the home location agreed upon at time of hire., • Experience or background in the areas applicable to the roles in which you are interested., • Eligibility to work in the United States, • Strong Microsoft Office skills, • The ability to deploy to site locations upon short notice for an extended time period, • Flexible and adaptable, • Experience with mobile technology, • Emergency Response/Recovery Experience, • Sound technical knowledge base of emergency management standard concepts, principles, and techniques, • Knowledge of the FEMA programs/policy, • Working Knowledge of the Incident Command System (ICS-100-800), • Certifications, credentials, training or education applicable or required for the role(s), • Experience working in an Emergency Operations Center (EOC), • Active FEMA badge, • Any other related talents, experiences and skills you bring to the world of emergency management! If you are interested in supporting and working with the Best-of-the-Best in our disaster response and recovery efforts, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Benefits Temporary positions are not benefits eligible except where required by law. EEO Statement AC Disaster Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AC Disaster Consulting will not tolerate discrimination or harassment based on any protected characteristic. Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at . We use E-Verify for all candidates who are offered and accept a position with us. Please visit this link to the E-Verify Website and this link to view the E-Verify rights poster to understand your rights in this process.

Job DescriptionClient Success Manager — Sunset Location: Dumbo, Brooklyn, New York City, NY (Onsite, 5 days/week) Compensation: $90,000 – $135,000 base + competitive equity Visa Sponsorship: None Experience Level: 2–4+ years Employment Type: Full-Time About Sunset Sunset is a fast-growing legal tech startup helping venture-backed companies shut down gracefully. The company manages dissolutions, legal filings, investor distributions, and operational wind-downs for startups. Sunset has also launched a rapidly growing AI data licensing business involving real workplace datasets for model training. The company has raised $5.5M and is scaling quickly across both its operational and AI data businesses. About the Role Sunset is hiring a Client Success Manager to support founders throughout the full company dissolution lifecycle. This is not a sales or upsell role — success is measured by operational accuracy, responsiveness, and founder confidence during high-stress transitions. The role combines customer success, operations, legal process coordination, and project management responsibilities in a startup environment. What You'll Own • Serve as the primary contact for client communication via phone, email, and tickets, • Manage founders through the full dissolution lifecycle, • Handle operational workflows including IRS 966 filings, investor capital distributions, and account closures, • Onboard clients into the Sunset platform and guide them through processes, • Become an expert in corporate wind-down procedures, • Maintain high CSAT, NPS, and SLA performance, • Collaborate with engineering, GTM, and operations teams, • Contribute feedback to improve internal processes and product workflows, • Create educational and help center documentationRequirements, • 2–4+ years in client success, customer support, operations, or account management, • Strong written and verbal communication skills, • Comfortable interacting with founders, attorneys, investors, and finance professionals, • Highly organized and able to manage 30–40 active client accounts simultaneously, • Strong problem-solving ability and curiosity, • Comfortable operating in ambiguous, high-stakes environments, • Empathetic and emotionally intelligent communication style, • Based in NYC or willing to relocate; comfortable working fully onsite in BrooklynNice to Have, • Startup experience, • Zendesk, Pylon, or ticketing platform experience, • Project management background, • Exposure to legal, tax, or finance operations, • Strong phone communication and relationship management skillsThis Role Is NOT For, • Those who approach the role as sales or upsell oriented, • Large enterprise-only CSM backgrounds without startup exposure, • Candidates with weak interest in the founder support mission, • Those who prefer rigid structure over ambiguity and ownershipLogistics, • Role is fully onsite in Dumbo, Brooklyn — 5 days/week — please only apply if you can commit to this, • Must be based in NYC or willing to relocate

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Flagstone Family Center provides comprehensive case management services to 160 families who are in a Tier II transitional residence program for homeless families. The facility consists of eight (8) four (4) story walk up apartment buildings on the east and west sides of the street. There will be two main entrances: one for the east side of the street and one for the west. Each building contains 20 apartments of varying sizes, each fully self-contained. Position: Housing Specialist Reports To: Case Manager Supervisor Location: Brooklyn, NY 11212 What The Housing Specialist Does: The person filling this position is expected, under close supervision, to: (1) assist case managers by being a client liaison with outside organizations regarding such matters as education, healthcare, housing, social services, legal issues, etc housing and public benefits; (2) assist clients in attaining their Housing and Entitlements related goals by identifying and locating community resources for clients and by making referrals to appropriate services both within and outside CAMBA; including the following: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Develop curriculum to address shelter residents’ Housing, Independent Living Skills and Entitlement related needs including, permanent housing search process and options., • Develop a series of monthly Housing readiness workshops., • Develop and maintain a Bulletin Board that serves to provide relevant Housing related information, • Provide individualized and group counseling on housing and entitlement related topics., • Organize and schedule presentations by local “housing experts” and/or landlords., • Provide support, training and coordination of the peer counselors., • Select appropriate instructional procedures or methods such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role play, and computer-based training., • Establishing linkages with community-based organizations, realtors, brokers and landlords., • Conduct marketing and outreach presentations regarding the program to recruit clients and resources., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • In collaboration with the case manager(s), work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Monitor clients' progress toward their goals (i.e., dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Provide all required information for weekly/monthly/quarterly/annual reports., • Create and maintain client files and make copies of all client documents., • Assist case managers to schedule appointments for client with referral organizations., • Assist case managers to escort clients to appointments (apartment viewings, public benefits, educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May input client data and client progress information into automated database., • Bachelor’s Degree (B.A.) in a related field., • Two years of relevant experience., • If off-site or school-based, may require: Dept. of Health, Dept. of Education fingerprint clearance; doctor's note certifying good health; proof of negative results from TB test; and State Central Registry (SCR) clearance., • If off-site or school-based, ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment. Compensation: $ 48,410 - $51,500 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Click here to apply Powered by JazzHR Sjm31BirPb

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY The People Department is seeking a Human Resources Generalist. Reporting to the Associate Director of Human Resources Operations, the Human Resources Generalist supports the day-to-day administration of HR operations including onboarding, HRIS data management, benefits coordination, and employee recordkeeping. The HR Generalist implements established HR processes and provides operational support to ensure efficient service delivery across the organization. This role serves as a key operational partner within HR by maintaining accurate HR data, coordinating HR programs, and supporting employees and managers with routine HR inquiries. Responsibilities include but are not limited to: Recruitment Administration and Onboarding: • Administer the applicant tracking system during recruitment cycles;, • Initiate background and motor vehicle checks, drug tests, offer letters, degree verification, job description acknowledgment and wage notices for selected candidates;, • Coordinate preboarding activities and prepare new hires for onboarding;, • Facilitate onboarding orientations and training sessions for new employees;, • Complete employment eligibility verification, including I-9 verification and E-Verify, in compliance with federal regulations; and, • Maintain recruitment and onboarding documentation in accordance with established procedures. HRIS Administration:, • Maintain accurate employee records in the HRIS system;, • Enter and update employee information including hires, terminations, promotions, transfers and any employee changes;, • Generate routine and ad-hoc HRIS reports related to employee data, HR metrics, and operational needs;, • Conduct periodic data audits to identify discrepancies and implement corrections as needed to ensure data integrity;, • Create, update, and deactivate HRIS manager accounts and maintain appropriate system access levels;, • Troubleshoot basic HRIS issues and escalate system concerns to the Senior HR Manager when necessary; and, • Provide guidance and basic training to HR staff and employees on the use of the HRIS system. Offboarding:, • Process employee separations in the HRIS system, including submitting Personnel Action Forms (PAFs);, • Coordinate offboarding procedures by sending departing employees required separation information and next steps, including benefits continuation details; and, • Ensure HR systems and employee records are updated appropriately following employee departures in accordance with organizational policies and record retention requirements. Timekeeping and Payroll Support:, • Understand timesheet codes, timesheet process and timelines to be able to assist programs and payroll team; and, • Resolve timecard discrepancies and assist managers and employees with timekeeping issues and inquiries as needed. Benefit and Leave Coordination:, • Participate in trainings around benefits administration such as medical, dental, vision, 403b etc.;, • Respond to basic employee inquiries related to benefits;, • Assist with benefits administration activities including open enrollment and wellness initiatives; and, • Submit various vendor bills and liaison with fiscal team. Compliance and Recordkeeping:, • Maintain organized employee files and records to ensure HR records meet legal and Center’s retention requirements;, • Assist with HR audits by preparing documentation and verifying data accuracy; and, • Escalate compliance concerns to the Senior HR Manager. Vendor and Administrative Support:, • Enter vendor contracts and invoices into Center’s systems;, • Manage vendor portal access and documentation; and, • Liaise with vendors to resolve operational issues when needed. Internal HR Support:, • Serve as a first point of contact for routine HR questions;, • Support HR projects and initiatives as assigned by the Senior HR Manager; and, • Maintain positive working relationships with staff across the Center. Process Documentation and SOP Support:, • Assist in developing and maintaining Standard Operating Procedures (SOPs) for HR operational processes;, • Document workflows and update procedures to reflect current practices and system changes; and, • Ensure assigned processes are carried out in accordance with established SOPs. Other Functions:, • All other duties as assigned.Qualifications:, • Bachelor’s degree in Human Resources, Business Administration, or a related field with a minimum of 3-4 years of relevant experience or an Associate’s degree with 7-8 years of relevant experience required;, • PHR or SHRM preferred;, • Prior experience with JazzHR and Paycom preferred;, • General Knowledge of Benefits, Employee Relations, Recruitment, and all other functions of Human Resources., • Excellent verbal and written communication skills;, • Excellent interpersonal, negotiation, and conflict resolution skills;, • Excellent organizational skills and attention to detail;, • Excellent time management skills with a proven ability to meet deadlines;, • Strong analytical and problem-solving skills;, • Ability to prioritize tasks and to delegate them when appropriate;, • Ability to act with integrity, professionalism, and confidentiality;, • Thorough knowledge of employment-related laws and regulations;, • Proficient with Microsoft Office Suite or related software; and, • Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.Knowledge, Skills, and Abilities:, • Communication: Exceptional verbal and written communication skills with the ability to convey information clearly and concisely., • Interpersonal Skills: Strong interpersonal, negotiation, and conflict resolution skills., • Organizational Skills: Excellent organizational abilities with meticulous attention to detail and a proven track record of managing multiple priorities., • Analytical Skills: Strong analytical and problem-solving capabilities, with the ability to interpret data and generate actionable insights., • Time Management: Proven time management skills with the ability to meet deadlines in a fast-paced environment., • Professionalism: High level of integrity, professionalism, and confidentiality in handling sensitive information., • HR/Legal Knowledge: Thorough understanding of employment-related laws and regulations., • Technical Proficiency: Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and the ability to quickly learn and utilize HRIS and other related software., • Adaptability: Ability to handle multiple priorities and work under pressure, demonstrating flexibility and adaptability., • Self-Motivation: Self-starter with the ability to work independently and with minimal supervision, while also thriving in a team environment. Position Location: Midtown Manhattan, with occasional travel within New York City, to Newark, NJ, and to Upstate New York. Compensation: The compensation range for this position is $80,000 - $95,000 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR nIJynBgEle

Job DescriptionWhy Prizeout At Prizeout, we provide rewards and loyalty solutions that transform how partners engage their customers and help them maximize their financial potential. We keep the user at the center of every decision and we value humility, curiosity, and ownership. We hire people who trust themselves, get things done, and thrive in a fast-moving, collaborative environment. As our team continues to grow, we're looking for a Sr. Manager of Customer Support to lead and scale our partner support function. About This Role The Sr. Manager of Customer Support plays a critical role in shaping the operational foundation of our support organization. This leader will oversee the day-to-day of Support while building scalable systems and processes that elevate the partner and user experience and drive operational excellence. This role blends hands-on Support leadership with systems thinking, cross-functional collaboration, and continuous process improvement. What You'll Do * Be the strategic point of contact for escalated support inquiries, ensuring timely, accurate, and service-oriented responses. * Lead, coach, and develop the Customer Support team through mentorship and clear expectations. * Build and optimize operational workflows using Zendesk’s full product capabilities, (including ticket tagging, automation, and visibility/performance dashboards). * Improve and expand the Help Center to drive self-service adoption and reduce inbound volume. * Lead and implement the AI support chat project, ensuring thoughtful integration into the broader support ecosystem. * Partner cross-functionally with Product, Engineering, and Operations to resolve issues, improve processes, and advocate for partner needs. * Identify trends in support data and translate insights into improvements. * Build strong relationships with internal stakeholders and external partners to ensure alignment and trust. What You'll Bring * 3+ years in Customer Support, Partner Support, or a similar client-facing role (fintech, SaaS, or financial services preferred). * 1-3 years of leadership experience, either managing people or leading complex cross-functional initiatives. * Experience building or optimizing support systems (Zendesk strongly preferred). * Strong operational mindset with the ability to design scalable processes. * Excellent written and verbal communication skills. * Data-driven decision maker who is comfortable analyzing support metrics and performance trends. * Organized, detail-oriented, and comfortable managing multiple priorities simultaneously. * A partner-first mindset with patience, empathy, and a solutions-oriented approach. * Comfortable operating in a fast-growing, evolving environment. Please Note: Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. The expected salary range for this position is $95,000 - $110,000, plus an equity component. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903! Full time employees of Bideawee enjoy benefits such as: • Medical/Dental/Vision plans, including free options, • Generous amounts of Paid Time Off, • 403(b) with matching employer contributions, • Discount services and pet food, • Health Reimbursement Account Position Purpose: Bideawee’s Mission is to promote and support safe, loving long-term relationships between people and companion animals by providing a continuum of services and programs that are innovative, personalized and high quality. The Client Care and Adoptions Manager (CCAM) plays an important leadership role in ensuring that Adoption Center Staff follows established guidelines regarding company policy, animal admissions, resident care and adoptions. The CCAM is also responsible for ensuring that high quality, personalized customer service is provided to every person as established in Bideawee’s Customer Service Standards. The CCAM will create and foster a pleasant working and learning environment for both customers and employees. The CCAM sees that all other Bideawee policies and Procedures are followed and will be held accountable for the entire staff’s adherence. The CCAM will directly supervise the Animal Care and Adoptions Staff members and the Client Care Supervisor to ensure appropriate animal care and client care standards. This is a Tuesday through Saturday full-time position with a salary of $65,000/yr. Responsibilities/Duties/Functions/Tasks:Client Care • Ensure that the Client Care Supervisor handles all tasks, including email and phone responses and adoption follow ups in a timely manner, • Check in with Client Care Supervisor to ensure all client relations are handled appropriately and troubleshoot any issues, • Make pet policy decisions or exceptions if needed on a case-by-case basis, • Make decisions on a case-by-case basis regarding adoptions requirements enforcement (needing to see whole family, dog to dog interactions, etc.), • Manage client experience related to adoptions, and oversee and handle client disputes or issues; support staff with difficult clients, • Ensure lobby/retail area remains clean and well maintained Animal Care Staff/ Animal Shelter Operations, • Responsible for day-to-day operation of Bideawee’s Adoption Center, including:, • Management of staff, • Scheduling and coordinating shifts to ensure all needs of animals and clients are attended to, • Oversight of animals’ care, • Coordinating manager/supervisor coverage for days off and vacation time, • Walk through the shelter throughout the day to ensure that both the lobby and adoptions are flowing well, and that all staff members are appropriately giving enrichment and care to the animals, • Ensure staffing schedules and payroll are completed on time, • Identify and coordinate professional development opportunities for staff when possible, • Communicate new policies and keep staff and volunteers updated regularly on animal welfare news through written and verbal means, • Collaborate with the medical team to ensure health and welfare of animals, • As needed, assist in direct care of animals, • Ensure staff complies with all safety policies, safe animal handling and OSHA standards, • Attend relevant Animal Welfare Panels, • Lead daily huddle & perform nightly walkthroughs Administrative, • Works with Client Care Supervisor in preparing Adoption Event Packets and selection of dogs and cats that will be attending events, • Pull previous week’s adoption numbers for weekly all sites meeting and report current population numbers, • Manage retail inventory and inventory of sample foods for adopters, • Ensure monthly dog license payment submitted, • Ensure folders for mobile adoption events are created when animals attend an event, • Work with the Volunteer Manager to coordinate the Adoption Center’s needs for volunteers and volunteer training, • Ensure daily cash reconciliation reports are saved, weekly bank deposits dropped off, • Interview and hire new staff members as needed, • Oversee training plan for new staff members, • Complete yearly reviews for staff members, • Give verbal warnings as needed, as well as written warnings, • Involve senior management and HR for written warnings and Performance Improvement Plans Qualifications:, • College Degree preferred in relevant field, • 3-5 Years management experience with preference given to animal related industry, • Excellent leadership and assertiveness skills., • Ability to work efficiently with limited supervision., • Ability to maintain composure and excel in a fast-paced environment while remaining organized and accurate., • Ability to communicate with the public in a respectful manner, even under pressure., • Leader, mentor, and problem solver, • Computer and data entry experience, shelter software knowledge a plus, • Ability to represent the values of Bideawee by working in a culturally diverse environment and community in a way that fosters understanding and compassion., • Fear Free Shelters certified or willing to complete within 90 days of onboarding Specific Work Requirements:, • Ability to work a 5 day, flexible schedule with nights and weekend work required, • Able to lift a minimum of 30 pounds, • Professional attire Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Equal Opportunity Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved. Powered by JazzHR qdtv1cm3wM

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Atlantic House Men’s Shelter located in the Brownsville section of Brooklyn serves 200 single men at any given time. The majority of these clients are dually diagnosed with mental illness and substance abuse. Position: Shift Supervisor Reports To: Assistant Program Manager Location: Brooklyn, NY What The Shift Supervisor Does: The person filling this position is expected, under general supervision, to ensure the smooth running and supervision of all facility/operations-related staff and services on a day-to-day basis, in order to ensure that all client goals, targets, and performance outcomes are met on a daily/weekly/monthly basis. • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution-based manner., • Participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients., • Provide all required information for shift reports to CAMBA management and/or to funders., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May conduct initial intake or initial and/or periodic assessments of clients, • May reach out and market the program to the community in order to obtain resources for clients., • Require TB results prior to start date, • Attestation for State Central Child Abuse Registry, • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention., • Must obtain and maintain F-80 Fire Safety Coordinator certification Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR NfeET3SKmt

Job DescriptionCustomer Support Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: • Serve our customers, serve our industry, • Be infinitely curious, • Resourcefulness over resources, • Win as a team, learn as a team This is a true people manager and operator role. You've built support functions before—you've designed tiered models, written the SOPs, stood up the escalation frameworks, and developed reps into higher-tier contributors. You know how to operate independently, set the strategy, and execute against it without needing leadership in the weeds with you. You're equally comfortable owning a critical escalation personally as you are coaching a rep through their first hard customer call. Success is measured by the team's ability to deliver fast, high-quality support without requiring direct manager involvement—while continuously improving processes, tooling, and customer outcomes. Requirements What You'll DoTeam Leadership & Development • Manage, coach, and develop a team of support representatives through regular 1:1s, performance reviews, and career development planning, • Set clear team goals and KPIs (CSAT, first response time, resolution time, escalation rate) and hold the team accountable, • Build structured onboarding and ongoing training programs that ramp new hires to full readiness within 30 days and continuously deepen product and industry knowledge, • Develop team members into higher-level contributors, measurable through certification rates and reduced escalation volume over time, • Foster a high-performance, customer-first culture grounded in accountability, ownership, and continuous improvementSupport Operations & Process, • Define and implement a tiered support model (Tier 1 / Tier 2) with clear ownership, responsibilities, and escalation paths, • Build and maintain playbooks and SOPs that enable the team to independently resolve 80%+ of inbound issues at Tier 1, • Establish clear criteria for ticket classification, escalation, and resolution expectations, • Continuously refine workflows to improve efficiency, consistency, and qualityCustomer Experience & Escalation Management, • Set and uphold a white-glove standard for all customer interactions—urgency, clarity, and professionalism, • Own escalations and complex cases, serving as the final point of coordination before involving Head of CX, Product or Engineering, • Establish and enforce a standardized escalation framework including SLAs, communication expectations, and ownership across business hours and after-hours, • Own and manage the out-of-service-hours coverage plan, including rotation design, on-call ownership, escalation paths, and ensuring consistent customer experience outside standard hours, • Partner with customers during critical moments (post go-live issues, billing concerns, operational disruptions) to ensure successful outcomes, • Serve as a front-line point of contact for SMB accounts without a named CXM, partnering with the broader CX team to ensure these customers receive a consistent, high-quality experience, • Stay connected to the customer experience through ticket reviews and trend analysis while minimizing direct ticket ownership as the team scalesAI, Automation & Tooling, • Identify high-volume, repetitive tasks and drive automation through AI and tooling with the goal of measurably reducing manual ticket volume quarter over quarter, • Train and optimize AI agents (e.g., Intercom) to deflect Tier 1 inquiries with clear deflection rate targets and quality thresholds, and build AI-assisted workflows such as auto-triage, suggested responses, and proactive status updates, • Continuously evaluate and implement new tools and technologies to improve support scalability and response speedPerformance Visibility & Analytics, • Build and maintain real-time dashboards tracking key metrics (response time, resolution time, escalation rate, deflection rate), • Enable full visibility into team performance without requiring direct involvement in individual tickets, • Monitor trends and proactively adjust staffing, workflows, and processes to meet demand, • Drive accountability through data—owning weekly and monthly performance reporting against defined SLAs and surfacing corrective actions when targets are missedInsights & Cross-Functional Collaboration, • Aggregate and analyze tickets to identify recurring issues, failure patterns, and systemic gaps, • Translate support trends into clear, actionable insights for Product and Engineering with business and operational context, • Drive root-cause resolution by partnering with Product and Engineering through to shipped fixes, tracking reduction in repeat ticket volume for resolved issues, • Build and maintain a self-service knowledge base, continuously updated based on product changes and common support trends, • Collaborate with Implementation, Customer Experience, and Sales to ensure seamless handoffs and lifecycle supportWhat You'll Need, • 5–8 years in customer support, with 2–3+ years directly managing a support team, • Proven track record of building or materially scaling a support function; you've designed tiered models, written SOPs, and stood up escalation frameworks from scratch, not inherited and maintained them, • Experience at a B2B SaaS company; vertical SaaS or industry-specific software strongly preferred, • Proven ability to operate independently, you've built and run support systems without a playbook handed to you, and you know how to prioritize and execute when leadership isn't in the weeds with you, • Demonstrated track record of developing support reps into higher-tier contributors with specific examples of reps you've upleveled to grow into leads, • Comfort owning escalations and after-hours critical incidents personally, not just delegating, • Experience designing and managing out-of-service-hours coverage plans; on-call rotations, escalation paths, and after-hours SLAs, • High standards for customer experience with a natural gravitation toward white-glove service, • Analytical mindset with the ability to aggregate trends across large ticket volumes, identify root causes, and communicate findings with business context, • Strong written and verbal communication skills; you can de-escalate a frustrated customer and coach a junior rep in the same afternoon, • Data-driven with comfort in dashboards and using metrics to drive team performance and cross-functional decisions, • Hands-on experience implementing AI or automation in a support context, you can speak to measurable deflection or efficiency gains you've personally driven, • Experience with support platforms like Zendesk, Intercom, Freshdesk, or similarNice to Have, • Background in waste management, logistics, field service, or municipal services, • Experience with tools like Aircall or Fathom, • Experience writing internal playbooks, SOPs, or help center documentation at scale Benefits Compensation $115,000 - 125,000 annually, based on experience. Salary ranges reflect our commitment to competitive, transparent pay. What We Offer This is not just a job. It's an opportunity to make a real impact in a critical industry. • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k At CurbWaste, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Job Description Role Overview: Encoura is hiring students to work as Engagement Ambassadors at the New York University Engagement Center. Engagement Ambassadors conduct meaningful digital and traditional interactions with alumni, parents, and friends. The part-time Engagement Ambassador may contact prospects using text, video, or phone while conducting themselves as a professional representative of one of Encoura's partner institutions. Engagement Ambassadors can gain experience in marketing, networking, fundraising and sales negotiations while working at the Engagement Center. If you're looking for a rewarding part-time position that boosts your resume and communication skills, see below to learn more and apply today! A Day in the Life: • Contact donors and prospects to collect donations, verify information, and share institutional updates., • Capable of following a script when reaching out to prospects., • Accurately enter data into our computer system., • Meet or exceed goals as outlined by your manager., • Work a minimum number of 3 shifts each week (10.5 hrs per week)., • Current student at New York University., • Demonstrated strong command of English (both verbal and written)., • Capable of effectively communicating with a variety of individuals., • Working knowledge of Microsoft Office., • Must be able to operate in an office setting and routinely use standard office equipment such as computers, phones, etc., • Must be able to work in an environment where the noise level is moderate. Center Hours: • Monday - Thursday 5:00 - 8:30 pm Eastern Time (ET) NYU Phonathon (Engagement Center) - located on the lower level 110 E 14th St. New York, NY 10003 Questions - reach out to: Alexandra O'Sullivan Engagement Center Manager 212-998-6881 About Us Encoura's mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success. Encoura's expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation's largest free college and career planning program used by millions of high school students and educators nationwide. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S. Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team. Applicants from California, please review the CA HR Privacy Notice. To review our privacy policy, please click this link:

Job DescriptionDescription: Department: Human Resources Reports To: Human Resources Manager Supervisory Role: No FLSA Status: Non-Exempt Compensation: $29 to $32 / hour Schedule: Monday through Friday from 9 AM to 5 PM. Location: Brooklyn, NY (Fully On-site) WHO WE ARE Center for Family Life in Sunset Park (CFL) (), is a nationally recognized social service organization. CFL's mission is to promote positive outcomes for children and adults in Sunset Park, Brooklyn by providing a comprehensive range of neighborhood-based family and social services. POSITION SUMMARY The HR Coordinator is an integral member of our Human Resources team, dedicated to providing collaborative administrative and operational support to both staff and the wider HR function. In this role, you'll play a vital part in welcoming new team members, assisting with onboarding and offboarding, facilitating personnel changes, maintaining HRIS data, supporting payroll, and ensuring compliance tracking. By managing personnel action changes efficiently, keeping our systems accurate, and communicating clearly with staff and internal partners, you help foster a supportive and inclusive workplace. ESSENTIAL DUTIES AND RESPONSIBILITIES HR Operations, Payroll Support & Communication (50%) • Support day-to-day HR operations by managing employee data, personnel updates, and HR system records with accuracy and care., • Manage Personnel Change Forms (PCFs) by coordinating approvals, tracking changes, and accurately processing personnel updates in the HRIS., • Partner with supervisors and the Finance team to support timely and accurate payroll processes and approvals., • Oversee the HR shared inbox, serving as a first point of contact for routine inquiries and escalating complex matters as needed., • Prepare and maintain routine HR correspondence and reports to support internal communication and operational needs., • Support employee transitions, including internal transfer, offboarding, and related coordination., • Maintain organized and up-to-date personnel records in the HRIS and digital filing systems., • Coordinate recruitment support for hiring managers, including job postings and ongoing communication regarding onboarding completion and readiness to begin employment., • Serve as a point of contact for new staff throughout the onboarding process., • Coordinate pre-employment requirements, including I-9 verification and background checks, and onboarding activities to ensure a smooth and compliant experience for new hires., • Support organizational compliance by monitoring required clearances, work authorizations, and regulatory requirements, providing guidance to staff through renewal or reverification processes, and coordinating submission of required documentation to regulatory agencies., • Assist with training administration by assigning required learning modules, tracking completion, and supporting reporting needs., • Maintain audit-ready records related to onboarding, offboarding, training, and compliance documentation. This position is primarily office-based and requires regular use of a computer and standard office equipment for extended periods. REQUIRED QUALIFICATIONS • Associate or bachelor’s degree., • Minimum two years of experience in an administrative support role., • Strong attention to detail and ability to manage time-sensitive, compliance-driven tasks., • Ability to handle confidential information with discretion and professionalism., • Proficiency in Microsoft Office., • Well-organized and dependable, with a thoughtful approach to completing tasks thoroughly and meeting deadlines., • Communicates clearly and respectfully, both in writing and in conversation., • Attentive to detail and mindful of processes, helping ensure accurate and consistent outcomes., • Bilingual in English and Spanish., • Experience working in a nonprofit or mission-driven organization., • Experience with payroll procedures and collaborating with Finance or Payroll teams., • Experience supporting onboarding, background checks, employment eligibility verification (I-9), and training administration., • Familiarity with DOE and/or DOH clearance processes., • Medical, dental, vision, and life insurance benefits, along with the opportunity to participate in additional voluntary life insurance, disability insurance, and a flexible spending account., • 403(b) retirement plan, including employer match and employer non-elective contribution at the employer's discretion. It is the Agency's policy to provide equal employment opportunity for all applicants and employees. Center for Family Life in Sunset Park does not unlawfully discriminate on the basis of actual or perceived race, sexual and reproductive health decisions, height and weight, color, religion, religious creed, sex, sexual and reproductive health decisions, gender, gender identity, gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Consistent with the law, CFLSP also makes reasonable accommodations for disabled applicants and employees; for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth, or related medical conditions; for employees who are victims of domestic violence, sexual assault, or stalking; and for applicants and employees based on their religious beliefs and practices. Requirements:

Job Description Together with our community, the Marlene Meyerson JCC Manhattan (MMJCCM) creates opportunities for people to connect, grow, and learn within an ever-changing Jewish landscape. The MMJCCM imagines Jewish life that is diverse and engages meaningfully with its values, culture, and ideas in everyday lives. The MMJCCM is looking for responsible, enthusiastic, motivated and highly skilled Fitness Desk Manager to join the team. This position serves in a supervisory role, working closely with the Lead Fitness Desk Manager, to provide leadership and operational oversight. Responsibilities include adjusting staff schedules as needed, serving as a liaison with other departments, addressing operational issues and ensuring appropriate follow-up with the Director, and preparing daily shift summary email reports. The role also includes oversight of fitness center equipment, including conducting daily equipment checks, maintaining an up-to-date inventory, serving as the primary point of contact for the maintenance contractor (GymTech), and coordinating the purchase of new equipment as necessary. The projected schedule of this position is Monday-Thursday, 5:30am-1:30pm, and Sunday 6:30am-2:30pm. Please note this schedule is subject to change at any notice. KEY RESPONSIBILITIES • Create a welcoming and memorable experience for all members and guests by offering warm, attentive greetings upon arrival and departure, using names whenever possible., • Provide seamless check-in for members and guests, ensuring a smooth and positive start to their visit., • Serve as a knowledgeable and approachable resource, offering clear, friendly, and professional assistance in response to questions or requests., • Address concerns with empathy and discretion, taking ownership to resolve issues promptly or escalate appropriately to ensure guest satisfaction., • Proactively verify account status, communicate any discrepancies with care, document concerns, and assist members in finding effective resolutions., • Maintain a working knowledge of all fitness equipment and amenities, monitor condition and cleanliness, and promptly report maintenance needs to preserve a safe and polished environment., • Uphold all safety standards and procedures to ensure the well-being of members, guests, and staff., • Respond calmly and efficiently to emergency situations by contacting security, documenting incidents thoroughly, and following up with management and security as required., • Remain attentive to potential hazards or service interruptions and report them immediately to management, facilities, or maintenance., • Complete administrative responsibilities such as daily email correspondence, data entry, printing, and copying with accuracy and professionalism., • Maintain a polished appearance by adhering to all dress code and grooming standards., • Consistently model and enforce the Club's service standards, ensuring a high level of hospitality at all times., • Demonstrate enthusiasm for and awareness of all programs, services, and events offered by the Club to better engage and inform members., • Support special projects, events, and promotions, and actively participate in all required meetings and training sessions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. REQUIREMENTS • High school diploma or equivalent required., • Previous experience working in a fitness-related environment such as a gym, boutique fitness studio, or health and wellness facility preferred., • Two to three years of supervisory or managerial experience within the fitness or wellness industry., • Minimum of one year of hands-on experience with fitness equipment, including proper use, basic maintenance awareness, and member guidance., • Current CPR certification required; additional fitness or safety certifications are a plus., • Proficient in basic computer applications, including Microsoft Word and Excel, with the ability to learn fitness management software as required., • Experience with Mindbody or similar fitness scheduling and membership platforms preferred., • Strong communication and interpersonal skills with the ability to motivate, educate, and support members in a fitness-focused environment., • Physically capable of performing job-related tasks, including demonstrating equipment use and lifting or moving equipment weighing up to 45 pounds. WHAT WE OFFER • Supportive, mission-driven work environment., • Opportunities for professional development and mentorship., • Access to all the JCC's cultural, learning, arts, and film programs., • Investment in professional development and leadership skills., • Free fitness membership for the pool and health club. COMPENSATION This position offers an annual salary of $47,000-$50,000 commensurate with experience. The Marlene Meyerson JCC Manhattan is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, sex, marital status and civil partnership/union status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age, disability, military or veteran status, genetic predisposition or carrier status, or any other characteristic as established and protected by applicable federal, state or local law.

Job Description Company Overview: The Bureau of Vital Statistics is in the Center for Population Health and Data Science. The Center for Population Health Data Science (CPHDS)- launched in October of 2023- aims to catalyze critical data modernization work and enable the agency to make progress toward linking public health, healthcare, and social service for timely and effective public action. We are working towards making these data more accessible, timely, equitable, meaningfully usable, and protected – and actively used to protect and promote the health and well-being of New Yorkers. The Bureau of Vital Statistics ensures the registration, amendment, issuance of certificates for NYC vital events, and the reporting and summary of birth, death, and terminations of pregnancy data. BVS shares vital events data with approved internal and external partners. The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will work be supervised by DOHMH. Job Description: The Office of Quality Improvement (OGI) ensures the timely and expert evaluation of vital event data and business operations to foster continuous improvement in BVS and fulfillment of duties associated with the National Vital Statistics System. Within the Office, the Quality Improvement Unit is responsible for improving the quality of vital event data. This unit conducts routine reviews and analysis of vital events data, reports out on the operational data the Bureau uses to monitor its performance, and improve customer service. The Quality Assurance and Training staff provide training to BVS staff, ensure continuous quality performance for the Bureau’s business processes, and support Bureau policy development and implementation. DOHMH has an opening for a Survey and Evaluation Coordinator. This position will report to the Quality Improvement Unit Director within OQI in BVS. Specifically, the Survey and Evaluation Coordinator will: • Conduct BVS Customer Service Survey Evaluation, including qualitative review of customer service feedback and generate routine reports for key stakeholders in Power BI., • Manage the NYC Transgender Health Study, including IRB submissions, maintain study databases and execute analytical plan., • Develop and conduct research and evaluation projects, i.e., Transgender Health Survey, Customer Service Surveys, and others., • Lead analysis of results from BVS surveys and evaluations., • Disseminate the results of the surveys and evaluations in a variety of modes such as peer-reviewed journal articles, participant newsletters, and agency publications as lead author., • Research and develop recommendations on improvements to customer service based on findings of surveys, peer review literature, and other research., • Assist the Bureau on other activities as time permits., • Previous experience with qualitative and quantitative analysis highly desirable., • Capacity and willingness to learn additional qualitative and quantitative analysis skills, including data analysis software., • Master's degree in public health., • Experience with stakeholder engagement and project management., • Excellent communication (verbal & written) and interpersonal skills., • Strong analytical skills and ability to manage and report complex information., • Experience with data collection, analysis, and interpretation., • Experience with qualitative data analysis, • Desire to grow professionally, develop new skills and willingness to work outside of comfort zone., • Experience working with the public health sector and coordinating projects involving multiple stakeholders., • Ability to prioritize and work in fast-paced environment with hard deadlines., • Fluency in Microsoft Word, Excel, Outlook, and PowerPoint., • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • This is a temporary grant-funded position ending in November 2027., • This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date., • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties. Monday-Friday 35 Hours Per Week

Job Description We’re looking for a Member Services Shift Manager who can lead our Welcome Center team during evenings and weekends, creating a positive, welcoming experience for every person who walks through our doors. If you enjoy working with people, keeping things running smoothly, and stepping in where needed, this role puts you right at the heart of the Y. What You’ll Do Lead the Welcome Center * Oversee daily operations during assigned shifts, ensuring a clean, organized, and welcoming environment * Keep procedures consistent and up to date, and make sure staff are trained and informed * Step in and support the front desk when needed * Assist with administrative processes like member account updates and issue resolution * Track member interactions and follow up where needed * Help manage systems like ACTIVE and tour tracking Support and Develop Staff * Work closely with the Member Engagement Manager and Director to keep operations consistent across all shifts * Help hire and train Member Services staff and volunteers * Provide feedback, support performance improvement, and build a strong team culture * Share updates, ideas, and feedback to improve how we serve members * Serve as a go-to resource during your shift Create a Great Member Experience * Build relationships with members and help them feel connected to the Y * Support member engagement, retention, and satisfaction efforts * Handle member concerns, account questions, and cancellations with professionalism and care Support the Y Mission * Promote programs, events, and volunteer opportunities * Participate in and support our Annual Campaign and fundraising efforts * Help connect members to the full impact of the YMCA in the community What We’re Looking For * Experience in customer service (bonus if you’ve led a team before) * Strong communication and problem-solving skills * Someone who enjoys building relationships and helping others * Organized, reliable, and able to juggle multiple priorities * Comfortable using computer systems and learning new software * Willingness to work evenings, weekends, and jump in when coverage is needed Working Conditions * Ability to work irregular work hours, including evenings and weekends, covering all open shifts when necessary. * Ability to walk, stand, and sit for long periods of time while maintaining alertness for several hours. May also require bending, kneeling, and leaning. * Potential exposure to communicable diseases and bodily fluids is possible. Able to administer first aid. * Must be able to life and carry up to 30lbs. * Ability to speak concisely and effectively communicate. * Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency. • Prior customer service experience., • Enjoy, be skilled at and understand the importance of building relationships with people: members, staff, volunteers, donors, and community leaders., • High degree of accuracy with information provided., • Multi-task oriented; effective organizational skills and able to take initiative., • Ability to effectively communicate and problem-solve., • Ability to respond to safety and emergency situations. Abuse Prevention Responsibilities All employees are expected to maintain boundaries, follow mandated reporting requirements, and uphold our policies and procedures to protect youth and participants. This includes attending required training, reporting suspicious or inappropriate behaviors, and adhering to procedures that minimize risk. Supervisors are also responsible for providing oversight, feedback, and accountability to ensure staff and volunteers follow these standards. Our organization is committed to creating a safe environment.

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: • Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.]., • Deliver, pickup, and transport materials within, between, to, and from various departments., • Deliver office supplies and copy paper., • Inspect deliveries for suspicious or threatening items., • Pickup outbound boxes and packages from internal customer locations., • Ability to sort items into categories according to established methods., • Prepare items for processing, shipment or transportation., • Enter activity data in logs, maintain records., • Ensure all safety procedures are followed at all times., • Handle work order service requests into applicable format., • Prepare and process outbound courier shipments using computer or service provider's equipment [such as UPS]., • Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management., • High School diploma or equivalent (GED)., • Minimum of 2-5 years Mail services related experience preferred with knowledge of commonly used Office Services procedures., • 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.)., • Excellent customer service skills; must possess a "can do" attitude., • Excellent communication skills both verbal and written., • Ability to effectively work individually or in a team environment., • Competency in performing multiple functional tasks., • Attention to detail., • Ability to handle mail or hand cart, • Must be able to lift up to 50 pounds. WATCH Where Service Matters: Job Posted by ApplicantPro

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Magnolia House is located in the Brownsville section of Brooklyn serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness, some dually with chemical addictions as well. Position: Shift Supervisor Reports To: Assistant Program Manager Location: Brooklyn, NY What The Shift Supervisor Does: • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Utilize performance management systems to encourage the ongoing communication process with direct staff in order to develop, enhance, sustain, and improve the employees’ work performance., • Manage and coordinate the day-to-day functions of the facility ensuring programming, rounds, and client care services are occurring., • Implement strategies for effective team performance., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • Prepare performance appraisals for direct reporting staff., • Review and sign time sheets., • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention., • Must obtain and maintain F-80 Fire Safety Coordinator certification, • Must obtain and maintain CPI (Crisis Prevention) certified, • Bi-lingual preferred. Compensation: $48,927 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR R7CJsOBHOW

Job Description In this role, the Customer Service Representative is the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met. This role handle inquiries, resolve issues, and contributes to a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities include but are not limited to: • Respond promptly but no later than 24 hours, to customers’ inquiries via calls, emails and chat (approx. 75-100 per day) and continue to correspond with them until ticket is closed., • Be a product expert and provide accurate information regarding products, customer orders and services., • Assist customers with choosing quantity availability, material, colors, sizes and accessories for orders, • Assist customers with order placements, replacements, modifications, and cancellations and troubleshoots incorrect orders., • Works directly with CSR manager to obtain customer discounts on incorrect or replacement orders, if necessary., • Process customer credits in sales entry system for accounting team to refund timely, • Resolve customer complaints efficiently and effectively., • Maintain detailed records of customer interactions and transactions., • Assist customers with status updates by checking ERP system or providing shipping tracking numbers, • Collaborate with manufacturing team to process rush and large quantity orders, • Liaison between shipping manager and customer regarding ship dates, shipping address verifications, and BOLs., • Works with estimating and purchasing department for custom order quotes and drop ship orders., • Create production sheets for custom signage for the graphics department, • Requests tax exempt certificates from the customer, if applicable, • Experience in a call center or customer support environment is preferred., • Associate’s degree or higher preferred., • Strong sales skills with the ability to upsell products when appropriate., • Proficient typing skills for efficient data entry., • Excellent verbal and written communication skills in English; proficiency in Spanish is a plus., • Ability to utilize computer systems effectively for client services and data management., • Strong problem-solving skills with a focus on customer satisfaction., • Ability to work well under pressure while maintaining professionalism.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY The Eviction Diversion Initiative's (EDI) mission is to ensure tenants and their families can access the holistic resources needed to prevent eviction and maintain safe, stable, and affordable housing. EDI connects litigants to rental assistance and ongoing subsidies, legal services, public benefits, mental health support, employment resources, financial empowerment services, and community-based organizations, while working closely with court partners to identify challenges and improve access to justice. EDI seeks to hire a team of Navigators, which will operate in Housing Courts in Brooklyn, the Bronx, Queens, and Manhattan. Reporting to the Project Manager, the Housing Court Navigator provides frontline, direct services to tenants facing eviction or displacement, including public housing residents, housing voucher holders, and other low-income tenants. The Navigator supports daily EDI operations in Housing Court by conducting intakes, providing individualized case management, coordinating referrals, and collaborating closely with court staff, attorneys, and service providers to support housing stability and court compliance. Responsibilities include but are not limited to: • Conduct intakes and maintain a caseload of tenants with pending eviction matters;, • Provide individualized, holistic support, including referrals to rental assistance, housing subsidies and vouchers, legal services, public benefits, mental health services, employment resources, and other community-based providers;, • Assist tenants in navigating Housing Court processes, including reviewing petitions and stipulation agreements; helping complete and file court forms with the clerk’s office; and supporting compliance with court orders and agreements;, • Serve as a point of contact for tenants, court staff, and partner organizations to help coordinate services and address barriers related to nonpayment of rent, repairs, or other eviction risks;, • Build and maintain collaborative working relationships with on- and off-site partners, including the Office for Court Administration, New York City Housing Authority, New York City Human Resources Administration, Adult Protective Services, Housing Court Answers, legal services providers, and other community-based organizations;, • Maintain up-to-date knowledge of housing-related programs, public benefits, subsidies, and community resources relevant to tenant needs;, • Represent EDI in court, as needed;, • Document client interactions, services provided, referrals, and outcomes in centralized case management databases;, • Support program data collection, tracking, and reporting to meet grant and program requirements;, • Participate in trainings, meetings, and professional development related to Housing Court practice, benefits programs, and partner initiatives; and, • Associate's degree and two years of relevant experience is or a high school diploma and 2-4 years of relevant experience is required;, • Experience providing direct services, case management, or navigation support in housing, social services, legal services, or related fields;, • Strong communication and interpersonal skills, with the ability to work effectively in multidisciplinary and court-based settings;, • Ability to manage a caseload, prioritize tasks, and work collaboratively with multiple partners and agencies;, • Familiarity with New York City Housing Court, NYCHA, rental subsidies, and public benefits is a plus;, • Experience with electronic case management systems and standard office software (e.g., Google Workspace, Salesforce, Microsoft Office) preferred;, • Language other than English highly desirable (Spanish, preferred); and Position Location: Housing Court located in Brooklyn, the Bronx, Manhattan, and Queens. Compensation: The compensation range for this position is $28.57 - $33.35 per hour, annually equivalent to $52,000 - $60,700 based on a 35-hour work week and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR RYCnWg59ZM

Job DescriptionClient Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 – $125,000 + Equity/Benefits The Opportunity TechStaffers is partnering with a portfolio of New York's most innovative technology companies to scale their Client Success teams. We are looking for operationally-minded CSMs who want to be at the center of the "tech-to-client" relationship. In these roles, you are more than a relationship manager; you are a product advocate and a technical problem solver. You will work within early-stage and mid-market tech environments (SaaS, Fintech, AI) where you will own the end-to-end client lifecycle and directly influence the product roadmap through user insights. What You'll Do * Onboarding & Implementation: Act as the technical lead for new clients, ensuring a seamless setup process and rapid time-to-value on the platform. * Operational Excellence: Manage high-stakes workflows-such as data migrations, account configurations, and complex third-party integrations-with 100% accuracy. * Frontline Advocacy: Be the primary technical touchpoint for a dedicated set of accounts, managing queries via email, Slack, and ticketing systems while maintaining strict SLAs. * Product Feedback Loop: Collaborate closely with Engineering and Product teams to translate client pain points into actionable feature requests and product improvements. * SME Status: Become a subject matter expert in the product's ecosystem, helping non-technical founders or stakeholders understand complex technical requirements. About You * Tech-Forward: You are genuinely curious about how software works. You don't just report bugs; you try to understand why they happened. * Hyper-Organized: You thrive in the "organized chaos" of a startup. You can juggle dozens of active tickets and long-term projects without missing a deadline. * Resilient & Empathetic: You can lead a client through high-pressure situations with a calm, solutions-oriented demeanor. * Agile: You are comfortable making judgment calls in ambiguous situations and can pivot quickly as the product evolves. Qualifications * Experience: 2–4 years in customer success, technical support, or project management within a B2B tech or SaaS environment. * Technical Literacy: Proficient with modern tech stacks (e.g., Salesforce/HubSpot, Zendesk, Pylon, Slack, and project management tools like Notion or Jira). * Communication: Elite written and verbal skills, with the ability to explain technical concepts to non-technical audiences. * Location: Based in or willing to relocate to New York City for full-time, in-person work.

Job DescriptionAbout the Company At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role We seek a dynamic People Operations Generalist who excels in a versatile role, balancing strategic HR initiatives with the essential groundwork that keeps the department afloat. This opportunity is perfect for a proactive go-getter, ready to deep-dive into the world of HR, regardless of your traditional background. If you possess a strong work ethic, a learning-oriented mindset, and the agility to move from in-depth problem-solving to attentive data entry, we offer a platform to develop and demonstrate your capabilities in a comprehensive HR role. ResponsibilitiesData / HRIS: • Own Rippling system integrity, including workflow configuration, troubleshooting, HRIS support escalations, and ensuring data accuracy across all employee lifecycle events - maintaining Rippling as the single source of truth for people analytics., • Apply strong analytical and spreadsheet modeling skills to translate people data into actionable business decisions, including headcount planning, compensation benchmarking, attrition forecasting, and workforce cost analysis., • Leverage AI tools, automation, and real-time data to proactively surface workforce insights - building dashboards and reports in Rippling and Google Sheets that track headcount trends, attrition, and compensation changes, and recruiting pipeline insights., • Support the performance review cycle operationally - managing timelines, system setup, and producing summary analyses that equip leadership and managers to make informed coaching and compensation decisions., • Own the full employee lifecycle from offer acceptance through offboarding - including new hire onboarding, orientation, cross-functional access coordination, and separation - ensuring every touchpoint is operationally seamless and compliantly executed., • Manage the company's immigration-related processes end-to-end - including visa maintenance and renewals - acting as the primary internal point of contact for employee inquiries and the direct liaison to outside immigration counsel., • Maintain and administer company HR policies, serving as the go-to resource for employee and manager questions on policy interpretation, workplace guidelines, and day-to-day HR matters., • Champion office culture and employee experience - organizing team events, fostering in-office energy, and creating touchpoints that make the Flow NYC Office a place people are excited to work from and collaborate in everyday.Ideal Profile, • Bachelor’s degree in Business, Management, Psychology, or related field; HR qualifications advantageous., • Open to diverse backgrounds with a keen interest in HR and relevant skills., • 3-5+ years of professional experience, showcasing business acumen and a problem-solving mindset., • Commitment to learning HR duties with a history of strong performance., • Capable of handling varied tasks in a fast-paced environment with competence., • Detail-oriented, accurate in administrative duties, and ready to learn HR systems., • Innovative, energetic self-starter eager to contribute to a dynamic and diverse workplace., • Experience leveraging AI to enhance HR tools, processes, and decision-making for improved operational effectiveness. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Rising Up Men’s Shelter is a 141 bed men’s employment shelter located in the Williamsburg section of Brooklyn. This shelter will provide an array of services with a strong focus on connections for residents to achieve stable employment to lead to permanent housing. Position: Supervisor 1 Reports To: Assistant Program Manager Location: Brooklyn, NY What The Supervisor 1 Does: The person filling this position is expected, under general supervision, to ensure the smooth running and supervision of all facility/operations-related staff and services on a day-to-day basis, in order to ensure that all client goals, targets, and performance outcomes are met on a daily/weekly/monthly basis, including the following: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document clients’ self-administration of medications, as appropriate., • Utilize performance management systems to encourage the ongoing communication process with direct staff in order to develop, enhance, sustain, and improve the employees’ work performance., • Manage and coordinate the day-to-day functions of the facility ensuring programming, rounds, and client care services are occurring., • Implement strategies for effective team performance., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution-based manner., • Lead and participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • Prepare performance appraisals for direct reporting staff., • Review and sign time sheets., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May coordinate and facilitate groups and trainings, • May develop content for client programming to maximize contract goals and performance targets., • May conduct initial intake or initial and/or periodic assessments of clients, • May prepare marketing materials for the program., • May reach out and market the program to the community in order to obtain resources for clients., • Task may be modified, expanded and/or assigned over a period of time. Minimum Education/Experience Required: • Ability to write (and to critique): client assessments, service plans, progress notes, and recommendations; curricula and lesson plans; weekly/monthly/quarterly/semester/annual reports, staff performance appraisals; and general correspondence. Ability to effectively present information and respond to questions from supervisors, clients, employees, peers, funders, other organizations, and the general public., • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention., • Must obtain and maintain F-80 Fire Safety Coordinator certification, • Must obtain and maintain CPI (Crisis Prevention) certified, • Bi-lingual preferred. Compensation: $50,392 annually Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR exskBsQQqe

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE Regal is seeking a Manager, Customer Support & Experience to lead our Customer Support function as we continue to grow our B2B omnichannel & AI Agent platform. This role is critical to delivering a high-quality, reliable support experience to our customers as they deploy Regal across their businesses. As the Manager of Customer Support & Experience, you will be a hands-on leader responsible for scaling day-to-day support operations, SLAs, escalation and incident management, and team development. You’ll partner closely with Customer Success, Implementations, Product, and Engineering to resolve complex issues, surface customer insights, and continuously improve both the customer experience and internal support processes. This role is ideal for someone who thrives in a fast-growing B2B SaaS environment, enjoys building scalable systems, and leads with empathy, accountability, and a strong bias toward action. RESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels, • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations, • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence, • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution, • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency, • Maintain a deep understanding of Regal’s product, customer use cases, and technical architecture to better support B2B customers, • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization, • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership, • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans, • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the teamABOUT YOU:, • 6+ years of experience in customer support, technical support, or customer service within a B2B SaaS environment, with 2+ years in a people-management role, • Proven ability to lead, motivate, and scale high-performing support teams while maintaining a strong customer-first mindset, • Strong operational rigor with experience managing SLAs, escalations, incident response, and support metrics, • Technical fluency and domain experience in several of the following areas:, • SaaS platforms, • APIs and integrations, • Contact center or communications software, • SQL or data analysis, • Marketing automation, SMS, email, or voice systems, • Comfortable navigating high-pressure situations and resolving complex, multi-stakeholder customer issues, • Excited by building programs, experimenting with new approaches, and continuously improving how support operates at scale, • Experienced with modern customer support tooling and systems, • A hands-on leader who leads by example, builds trust with customers and teammates, and is deeply committed to delivering exceptional support experiencesBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job Description Bedford Stuyvesant Early Childhood Development Center (BSECDC) has been "Rooted in the Community since 1966." A federally funded Head Start program whose mission is to provide high quality, comprehensive early education and family engagement services to families and their children ages 2 to 5 years old. BSECDC embraces a holistic strength-based approach to meet the needs of our earliest learners and their families within the Bedford-Stuyvesant community. POSITION/JOB TITLE: Lead Teacher (UNCERTIFIED OR CERTIFIED) STATUS: Full-Time/Non-Exempt REPORTS TO: Education Site Manager SALARY RANGE: $68,652 JOB SUMMARY: The Lead Teacher supports BSECDC's mission to make a difference in the lives of children, their families, and communities through the delivery of high-quality early education and child development services that promote children's school readiness through growth and development across all developmental domains.The Lead Teacher adheres to all federal, state, and local regulations, as well as BSECDC program policies, procedures, and administrative guidance. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Implement a well-organized learning environment with developmentally appropriate schedules, lesson plans, and indoor and outdoor learning experiences that provide adequate opportunities for choice, play, exploration, and experimentation among a variety of learning, sensory, and motor experiences., • Develop and implement weekly lesson plans, including plans for individualized instruction, in accordance with BSECDC's procedures and the research-based curriculum, that include indoor and outdoor learning experiences to support physical health and development, social and emotional development, approaches to learning, language development and communication, and cognitive development., • Recognize bilingualism and biliteracy as strengths and, for children who are dual language learners, plan and implement experiences to support English language development., • Ensure the physical environment and lesson plans reflect the diversity of the children and families served., • Implement nurturing, responsive, and effective teaching practices to ensure daily learning experiences promote critical thinking, inquiry-based learning, STEM, and reading and writing readiness, as well as children's social-emotional development and universal values of tolerance, compassion, and respect among children., • Use positive guidance strategies to create a peaceful classroom environment where children resolve conflicts using language to express their feelings and opinion., • Expose children to individuals of different cultural lifestyles, genders, and sexual orientations through stories, posted pictures, and discussion., • Plan and communicate effectively with all other classroom staff, including the assistant teacher, exceptional education staff, volunteers, and interns, about weekly lessons, classroom activities, and additional pertinent information regarding children., • Establish and maintain collaborative relationships with families while maintaining professional boundaries to encourage their input and support two-way communication regarding the growth and development of their children., • Conduct two home visits and two parent-teacher conferences per child per year., • Create and adhere to a posted classroom daily schedule that includes sufficient time for established routines such as nap/rest time, meal time, handwashing, toileting, and transition through activities., • Ensure children are engaged in oral hygiene education through daily tooth brushing, stories, skits, and other activities., • Facilitate, observe, and communicate the importance of healthy eating habits through family-style meal time, including ensuring all adults eat with children during meal time., • Conduct all screenings and ongoing assessments of the children in the class, as required, and use data gathered to inform instruction, including individualization, and measure progress towards School Readiness Goals., • Monitor children's daily attendance and communicate with the assigned BSECDC staff member if a child needs additional support., • Support tracking responsibilities of the daily meal count for the CACFP program, as requested., • Maintain active supervision, group size, and ratios at all times indoors and outdoors., • Maintain a safe and healthy environment in the classroom and on the playground, including following all health and safety rules about food allergies, universal precautions, and personal hygiene., • Maintain consistent attendance to support continuity of care for children and families., • Participate in staff meetings, in-service training, coaching, workshops, and staff development programs, as requested., • Ensure complete, accurate, and timely completion of all required data, documentation, and paperwork, including child files., • Follow all applicable BSECDC policies and procedures, including the Standards of Conduct, to safeguard children from abuse, neglect, or exploitation while in the care of the Center., • Implement fully all applicable federal, state, and local laws and regulations as cited in the Head Start Performance Standards, the Head Start Act, IDEA, IFSP, FERPA, ACYFIM, Department of Education, and the NYC Department of Health and Mental Health Licensing Code, Article 47 NAEYC., • Bachelor's Degree with a study plan toward a degree in Early Childhood Education OR, • Master's Degree in Early Childhood Education with NY State Certification OR, • Master's Degree in Early Childhood Education working towards NYS Certification, • Excellent interpersonal, organizational, written, and verbal communications skills The physical demands described below represent only some that must be met to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. • Walk, sit, stand, climb, balance and stoop, kneel, crouch, or crawl., • Regularly lift and move up to forty pounds and frequently lift and move up to fifty pounds., • Use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear., • DC 37 Union, • Competitive Health Insurance, • Retirement, • Life Insurance PRE-EMPLOYMENT REQUIREMENTS • Three (3) reference checks, • Obtain a mandated reporter training certificate (every two years) and other Department of Health and Mental Hygiene (DOHMH) and Head Start Performance Standards (HSPS) training requirements., • Ability to pass Comprehensive Background Clearance through, • Department of Health and Mental Hygiene (DOHMH), • Indentogo, • Department of Education Fingerprinting Screening, • NYS Central Registry, • Sex Offender Registry Clearance, • SEL check, • Full physical examination with updated TB test, varicella, tdap, MMR (fees may apply), • If hired, Bedford Stuyvesant Early Childhood Development Center requires all potential employees to provide proof of full COVID-19 vaccinate It is the policy of BSECDC to provide educational and employment opportunities without regard to race, color, religion, creed, national origin, alienage and citizenship status, age, marital status, disability, sexual orientation, gender (sex), or prior record of arrest or convictions (except as provided by law), and to maintain an environment free of discriminatory harassment, including sexual harassment, or retaliation, as required by civil rights law. ]Another way to say this might be something like, "Recognize and respect the uniqueness and potential of all children, families, and staff; treat their cultures and beliefs with courtesy, respect, acceptance, patience, and empathy," and the idea might be covered in some of the bullets above so this could be removed. Consider adding these physical requirements. This language all seems to be fairly standard for ECE teaching positions. Powered by JazzHR SFczST9V2f

Job Description Bedford Stuyvesant Early Childhood Development Center (BSECDC) has been “Rooted in the Community since 1966.” A federally funded Head Start program whose mission is to provide high quality, comprehensive early education and family engagement services to families and their children ages 2 to 5 years old. BSECDC embraces a holistic strength-based approach to meet the needs of our earliest learners and their families within the Bedford-Stuyvesant community. JOB DESCRIPTION: ASSISTANT TEACHER POSITION/JOB TITLE: Assistant Teacher STATUS: Full Time/Non-Exempt REPORTS TO: Education Site Manager SALARY RANGE: $32,234 to $34,544 JOB SUMMARY: The Assistant Teacher assists the Group Teacher in supporting BSECDC’s mission to make a difference in the lives of children, their families, and communities by delivering high-quality early education and child development services that promote children’s school readiness through growth and development across all developmental domains. The Assistant Teacher adheres to all federal, state, and local regulations, as well as BSECDC program policies, procedures, and administrative guidance. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist in implementing a well-organized learning environment with developmentally appropriate schedules, lesson plans, and indoor and outdoor learning experiences that provide adequate opportunities for choice, play, exploration, and experimentation among a variety of learning, sensory, and motor experiences., • Assist in the implementation of weekly lesson plans, including plans for individualized instruction, that include indoor and outdoor learning experiences to support physical health and development, social and emotional development, approaches to learning, language development and communication, and cognitive development., • Help to maintain the orderly arrangement of the room, teaching materials, and supplies, and assist in the preparation of room and materials for daily activities., • Recognize bilingualism and biliteracy as strengths and support children who are dual language learners in their English language development, if requested., • Implement nurturing, responsive, and effective teaching practices to ensure daily learning experiences promote critical thinking, inquiry-based learning, STEM, and reading and writing readiness, as well as children’s social-emotional development and universal values of tolerance, compassion, and respect among children., • Use positive guidance strategies to create a peaceful classroom environment where children resolve conflicts using language to express their feelings and opinion., • Communicate effectively and work together with all other classroom staff., • Establish positive relationships with families while maintaining professional boundaries to encourage their input and support two-way communication regarding the growth and development of their children., • Follow the posted classroom daily schedule that includes sufficient time for established routines such as nap/rest time, meal time, handwashing, toileting, and transition through activities unless otherwise directed by the Group Teacher., • Ensure children are engaged in oral hygiene education through daily tooth brushing, stories, skits, and other activities., • Facilitate, observe, and communicate the importance of healthy eating habits through family-style meal time, including eating with children during meal time., • If requested, assist the Group Teacher with gathering data for children’s ongoing assessment., • Assist with monitoring children’s daily attendance and communicate with the assigned BSECDC staff member if a child needs additional support, • Support tracking responsibilities of the daily meal count for the CACFP program, as requested., • Maintain active supervision, group size, and ratios at all times indoors and outdoors., • Maintain a safe and healthy environment in the classroom and on the playground, including following all health and safety rules pertaining to food allergies, universal precautions, and personal hygiene., • Maintain consistent attendance to support continuity of care for children and families., • Participate in staff meetings, in-service training, coaching, workshops, and staff development programs, as requested., • Assist with the timely and accurate completion of all required data, documentation, and paperwork, including child files, as requested., • Follow all applicable BSECDC policies and procedures, including the Standards of Conduct, to safeguard children from abuse, neglect, or exploitation while in the care of the Center., • Implement fully all applicable federal, state, and local laws and regulations as cited in the Head Start Performance Standards, the Head Start Act, IDEA, IFSP, FERPA, ACYFIM, Department of Education, and the NYC Department of Health and Mental Health Licensing Code, Article 47 NAEYC., • Perform other duties as assigned. REQUIRED QUALIFICATIONS • CDA Credential OR, • NYS Certified Teacher Assistant OR, • Associate Degree in Education working towards a Bachelor’s in Early Childhood Education, Bachelor’s Degree preferred, • Encourages a supportive and nurturing learning environment, • Excellent interpersonal, organizational, written, and verbal communications skills, • Proficient with Google and Microsoft Office, Microsoft Word, and Excel applications EXPERIENCE • Minimum of two years experience working with preschoolers. PHYSICAL REQUIREMENTS The physical demands described below represent only some that must be met to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. • Walk, sit, stand, climb, balance and stoop, kneel, crouch, or crawl., • Regularly lift and/or move up to forty pounds and frequently lift and/or move up to fifty pounds., • Use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear., • Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.[PG1] BENEFITS: • DC 37 Union, • Competitive Health Insurance, • Retirement, • Life Insurance PRE-EMPLOYMENT REQUIREMENTS • Three (3) reference checks, • Obtain mandated reporter training certificate (every two years) and other Department of Health and Mental Hygiene (DOHMH) and Head Start Performance Standards (HSPS) training requirements., • Ability to pass Comprehensive Background Clearance through, • Department of Health and Mental Hygiene (DOHMH), • Indentogo, • Department of Education Fingerprinting Screening, • NYS Central Registry, • Sex Offender Registry Clearance, • SEL check, • Full physical examination with updated TB test, varicella, tdap, MMR (fees may apply), • If hired, Bedford Stuyvesant Early Childhood Development Center requires all potential employees to provide proof of full COVID-19 vaccination. It is the policy of BSECDC to provide educational and employment opportunities without regard to race, color, religion, creed, national origin, alienage and citizenship status, age, marital status, disability, sexual orientation, gender (sex) or prior record of arrest or convictions (except as provided by law), and to maintain an environment free of discriminatory harassment, including sexual harassment, or retaliation, as required by civil rights law. [PG1]Consider adding these physical requirements. This language all seems to be fairly standard for ECE teaching positions. Powered by JazzHR bkcHQb9JgN

Job Description #parttime #temporary Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: 25 hours/week | Shifts between 7:30AM–3:30PM or 3:00PM–11:00PM/12:00AM Business Hours: Monday–Sunday, 7:00AM–12:00AM Deliver an Exclusive Guest Experience Top of the Rock at Rockefeller Center is one of New York City's most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience. To support peak season operations, we're seeking polished, hospitality-driven VIP Lounge Servers who bring exceptional etiquette, attentiveness, and professionalism to an elevated guest environment. As a VIP Lounge Server, you curate a personalized and seamless experience for our distinguished guests, ensuring comfort, exclusivity, and service excellence throughout their visit. This seasonal opportunity offers hands-on exposure to high-touch hospitality within a premier NYC destination, with potential consideration for future opportunities based on performance and business needs. Why This Role Matters As a VIP Lounge Server, you set the standard for an exclusive guest experience. Your attentiveness, professionalism, and personalized service ensure VIP guests leave with lasting positive impressions, enhancing both the lounge experience and Top of the Rock's reputation as a world-class attraction. What You'll Do • Welcome and assist VIP guests with a professional and friendly demeanor, • Serve beverages and provide storage for personal items, • Share information about the Observation Deck and the Top of the Rock experience, • Address and resolve guest inquiries or concerns, ensuring satisfaction, • Maintain a clean, stocked, and well-organized lounge environment, • Implement personalized service for repeat VIP guests to enhance guest satisfaction, • Follow all company policies and procedures, • Assist leadership with operational projects or special initiatives as neededWhat You Bring, • Strong attention to detail and organizational skills, • Ability to multitask in a fast-paced, guest-focused environment, • Ability to work independently and take initiative, • Excellent communication and teamwork skills, • Friendly, approachable, and professional demeanor, • Comfort using computer systems and POS or lounge management tools, • Prior customer service or observation deck experience is a plusQualifications, • High School Diploma or equivalent required, • 1–2+ years of customer service or related experience preferred, • Flexible availability, including weekends and holidays, • Professional appearance and adherence to company standardsPhysical Requirements, • Ability to lift/move up to 40–60 lbs. and operate equipment as needed, • Ability to stand, walk, bend, kneel, or sit for extended periods, • Visual acuity for both close and distance tasks, including reading monitors and registers Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$21—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionSunshine Sachs Morgan & Lylis is a leading global communications agency built to navigate the complexities of a hyper-connected world. We represent the icons and innovators shaping culture—from global heritage corporations and high-growth tech startups to the non-profits, creative legends, and visionary founders who define the global discourse. Our expertise spans the full cultural spectrum. We operate at the intersection of entertainment, social impact, corporate reputation, and consumer lifestyle, executing seamlessly across traditional media, social-first outlets, brand partnerships, and influencer ecosystems. Whether we are navigating complex crisis management, elevating advocacy campaigns, or launching global consumer brands, we are storytellers at our core. You may notice our digital presence is purposefully understated. While our clients are global household names, we believe the best work happens when the spotlight stays firmly on those we represent. We fly under the radar by design - preferring to let our campaigns, and our results, speak for themselves. If you're driven, intentional, and ready to do good, we're ready for you! Sunshine Sachs Morgan & Lylis has an immediate opening for a high-energy, multidisciplinary Junior Account Executive to join our Talent and Influencer Integration team in New York. You have had a solid start in the industry—about 1–2 years of experience, including high-level internships—and you are ready to apply your skills at the intersection of global media and digital culture. We are looking for a modern storyteller who is culturally obsessed and mission-driven. You understand that in 2026, the lines between traditional celebrity and the creator economy have blurred. You have the curiosity to identify emerging trends, the writing skills to draft a persuasive pitch, and the organizational rigor to ensure our fast-paced NYC accounts run with total professional poise.The Role: • Active Storytelling Support: Assist in the research and development of 360-degree talent and creator strategies. You move from building talent lists to drafting active pitches, helping to secure wins across lifestyle, entertainment, and social impact verticals., • Creator Economy & Social Radar: Act as the team’s eyes and ears on the social zeitgeist. You are responsible for daily monitoring of platforms and news cycles to flag pop culture moments, creator shifts, and competitor news that our clients need to know about., • Stakeholder & List Architecture: Own the foundational data that fuels our work. You will build and maintain meticulously researched talent and influencer recommendation lists, media contact sheets, and status documents that reflect the actual modern landscape., • Modern Content Creation: Draft the first versions of creative briefs, talent itineraries, press releases, and social briefs. You are learning to translate complex brand missions into clear, platform-agnostic narratives that capture the attention of talent reps and creators., • The Engine of the Account: Manage the daily essentials of your accounts—agendas, meeting recaps, activity reports, and budget trackers—with total precision. You ensure the Account Executive and Manager have the data they need to lead with confidence., • On-the-Ground Logistics: Provide essential support for NYC-based talent events, influencer activations, and content shoots. You handle the logistics—check-ins, RSVP management, and on-site talent wrangling—with a professional and solution-oriented attitude., • Relationship Driven: You recognize that the talent business is built on trust and authenticity. You lead by example in every interaction—prioritizing integrity and professional poise from day one with co-workers, talent reps, and the media.Who You Are:, • The Emerging Hybrid Specialist: You have 1–2 years of experience in communications, entertainment, or PR. You are a jack-of-all-trades who is eager to take on more ownership and wants to be at the center of the global impact and media landscape., • Digitally Fluent: You live on social media and understand the creator economy. You know which platforms are driving conversation right now and can translate that knowledge into a smart pitch or brainstorm idea for a client., • The Meticulous Researcher: Your research skills are elite. You don't just find names; you find the "why" behind a creator’s connection to a brand. You are comfortable using research tools to find and secure the perfect partners for a campaign., • A Strong, Fast Writer: You are a concise and creative writer with an eye for detail. You understand how to take a brand story and turn it into a clear, compelling narrative for any platform., • High EQ & Proactive Spirit: You possess high EQ and situational awareness. You know how to communicate effectively with senior staff, handle the high-velocity NYC environment, and maintain a calm demeanor under pressure., • Driven to Over-Deliver: You take genuine pride in the accuracy of your work. You are energized by the challenge of being part of something good and helping to bring cultural moments to life in a way that exceeds expectations.Benefits x PerksWe go well beyond the benefits that you’re looking for like medical, dental, and vision plans, 401(k) with matching, annual merit-based bonuses, PTO, fertility, FSA for medical, childcare, and commuter expenses. Eligible employees at Sunshine Sachs Morgan & Lylis may access these benefits, along with many additional perks including, a flexible work schedule, Work from Anywhere program, Summer Fridays, Wellness Days, and a 4-week sabbatical or trip to celebrate select anniversaries. We love to socialize so, we have collaborative workspaces, some offices even have rooftops, celebrations, networking opportunities, and community volunteering. We frequently mark opportunities to listen, learn and act throughout the year (Juneteenth, Election Day, International Women’s Day, etc.). SSM&L is committed to diversity, equity, inclusion, and ability. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, identity and expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. There’s more!From day one, employees are carefully matched with a mentor to guide them on their path to success. Training and mentoring are a big deal here and since we are into promoting from within, we make sure to provide more than enough tools for you to learn and grow. We are proud to offer training throughout the year on topics for professional growth as well as personal growth. We have also developed a series of teaching workshops that are structured for each level of the company. Sunshiners also take love to take advantage of the monthly Meet the Industry series where industry thought leaders provide valuable insider info on how to work with them and their colleagues.

Job Description TITLE: Program Assistant DEPARTMENT: Early Childhood Services LOCATION: Bushwick Child & Family Center: 319 Stanhope St., Brooklyn, NY 11237 REPORTS TO: Early Head Start-Child Care Partnership (EHS-CCP) Program Manager SALARY RANGE: $39,990.19 - $51,879.17 (benefits include life insurance, 401k plan and vacation, personal and sick time-off) DATE: August 2025 SCHEDULE: Monday - Friday, 8am - 4pm, or 9am - 5pm. Schedule may vary due to program needs. JOB SUMMARY: Responsible for handling both the administrative & financial tasks to support the Early Head Start Child Care Partnership Program’s overall operations. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: • Associates degree or BA degree in Business Administration or related field required, • Excellent oral & written communication skills; ability to communicate clearly, • Excellent interpersonal skills, • Able to work independently & collaboratively, • Proficient in Microsoft Word & Excel and also in Google Docs & Sheets, • Must be able to maintain confidentiality, efficient time management, excellent organizational skills and attention to details and accuracy., • Able to create, maintain and manage internal record-keeping on an ongoing basis in collaboration with fiscal department, • Strong desire to gain knowledge and adheres to Head Start Performance Standards & other fiscal requirements (local/state), • Successfully clear; NYS DOI Fingerprint Screening, NYS Central Registry Clearance, Sex Offender Registry Clearance, 3 reference checks, physical examination with updated TB test, Tdap, MMR, varicella (fees may apply), • Meet all employee health requirements in Article 47 (DOHMH) and Head Start performance standards, • Mandated Reporter training certificate (every 2 years) and comply with agency’s policy and procedure regarding identification and reporting of child abuse and neglect, • Obtain First Aid/CPR and Preventive infectious diseases certificate within the first year of employment., • Program Support - Manage office operations in collaboration with the EHS-CC Partnership Program Manager, program staff, partners, consultants and vendors such as; administration of managing calendars, provider list, scheduling meetings and preparing documents., • General Office Support - Performing general office duties such as answering phones, managing correspondence, delivery packages, maintaining files, document preparations for meetings, including sign- in sheet, minutes of all meetings., • Update policies and procedures as needed to ensure HSPPS Program and Design Management requirements., • Update and maintain in the drive files Partner Licenses, Liability Insurance and other docs as necessary., • Financial Record Keeping/Reporting - Maintain budget functions such as; tracking accurate financial records - expenses and payments. Coordinate with BTQ Fiscal Monitor on partner inquiries. Follow up with vendors when needed, assist with the preparation of monthly in-kinds from donations/volunteer work. Assist EHS CC Program Manager in reviewing variance reports., • Data Entry - Inputting financial data into accounting systems, ensuring accuracy and completeness. Consists of inventory of expenses - office supplies, program supplies, and diapering supplies/ classroom materials for partner sites., • Invoicing and Payments - Preparing and process by coding invoices, managing accounts payable and receivable, and ensuring timely payments during aging report., • Communication/Coordination - Maintain ongoing communication with GSS management, program staff, vendors, and program partners., • For orders and events logistics (i.e., ordering supplies, food service, car service, assisting with event set-up, etc.), • Reminders, order confirmations and any related communication., • HR Support & Requirements - Process future staff & volunteer forms/documents related to HR onboarding (i.e. Department of Investigations, and Statewide Central Registry Checks), • Assist with all required training and certification, scheduling, set up, & follow up., • Update staff files and required training in COPA HR., • Update on employee health forms. Assist in updating professional development/training/conferences., • Participate in all required trainings & meetings to enhance skills & knowledge; Participate in annual self-assessment, community assessment, & ongoing monitoring., • Assist in scanning/filing for content managers as assigned and needed. Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. No phone calls, please Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job Description Administrative Assistant/ Medical Front Desk Receptionist Summary of Responsibilities This position will work directly with the Administrator (or Front Office Supervisor if applicable) for the smooth functioning of the reception/registration aspects of our Center. He/she will be primarily responsible for maintaining the daily schedule, answering multiple phone lines, and obtaining patient registration information on a daily basis. In addition, the Patient Services Coordinator will enter the demographic and insurance information into the billing system and verify that a pre-authorization number is obtained from the insurance company when required. Qualifications • High School Graduate, • Trained in Medical Office protocol., • At least one year of experience in a Medical Office setting with a working knowledge of Medical terminology. Prior experience with scheduling desired., • Previous experience with multiple phone lines, and routine front office equipment, e.g. fax, copier, postage machine., • Above average computer skills needed, e.g. experience in all aspects of MS Office., • Pre-employment physical with additional testing as required to meet OSHA standards. Job Relationships • Works under the direction of the Administrator (or Front Office Supervisor if applicable); reports to the Administrator., • Works cooperatively with Endoscopy Center co-workers, the staff of Physicians utilizing the Endoscopy Center and the external billing company representatives., • Presents a friendly, courteous, and helpful manner in all interactions with patients and other offices. Physical Activities and Requirements • Possesses good physical health, capable of working in a demanding environment., • Able to perform the basic functions of the job including extended hours, standing, bending, and stretching with frequent trips to all areas of the Center., • Able to lift, and carry supplies and equipment as needed., • Possesses manual dexterity, hearing acuity, and visual acuity, which are important to the performance of the job tasks., • Speaks clearly and distinctly to perform extensive communication with other staff members, patients, and their families/escorts, physicians, vendors and other third parties., • Appears professional at all times., • Wears professional attire as dictated by center policy. Responsibilities The duties and responsibilities of the Patient Service Coordinator include, but are not limited to: • Schedules the appointment and completes patient demographic and insurance information, • Accurately schedule a patient for a procedure or change an appointment in the automated scheduling system., • Calls patients that chose the phone interview option to complete their registration form, asking all questions in a professional manner., • Accurately enter data into all billing screens., • Reviews all registration forms generated from the computer or received by fax. Follows up by phone call, if any pertinent information is incomplete., • Obtains pre-authorization for procedures at the Center, • Checks every patient’s insurance to see if an authorization is needed for a procedure at the Center., • Calls the Professional office to obtain referrals for the procedure. If the procedure location is listed on the referral, obtains a copy of the referral for our chart. Inputs the authorization number to the appropriate screen, when required., • Prints list of completed patient information prior to date of procedures, thereby checking for completeness. Any missing information or authorization is to be obtained no later than the working day prior to the procedure date., • Prepares and reviews data prior to the day of the procedure, • Verifies the accuracy of the next day’s schedule and prints the completed registration forms and appointment schedule from the billing system on the morning of the working day prior to procedure date to ensure that all data is complete., • Assembles chart paperwork and checks that all papers have the patient’s identification sticker., • Calls all patients the day before the procedure as a reminder of the date and time and verifies that patient knows how to get to the facility. Reminds patient to bring their insurance card with them and why this is necessary., • Prints billing sheet the working day prior to the procedure date. Places sheet in designated location in the Procedure area., • Prepares the patient identification bracelet., • Verifies the presence of a consent form for the procedure., • Greets Patients on the day of the procedure, • Greets the patient and escort in a friendly and professional manner., • Verifies the correct procedure and correct physician with the patient and has the patient sign the consent. Then signs and dates the consent as the witness.., • Verifies the correctness of the information on the ID bracelet, utilizing proper patient identification then applies it to the patient’s wrist., • Asks the patient to review and sign the registration form, noting any changes. Makes a copy of the front and back of the insurance cards and verifies the information on the card against the registration form. Enters any changes into the billing system., • Explains the center policy on Advanced Directives, Patient Rights and Responsibilities to the patient., • Explains the Financial Policy to the patient, obtains the patient’s signature, records the date and returns a copy to the patient., • Assembles the chart, places the chart on a clipboard, leaving the Pre-Assessment Record on top for the Admitting Nurse., • Asks the patient and escort to sit in the reception area and notifies the nursing staff to make them aware that the patient is ready., • Answers the questions of family/friends regarding the progress of the procedure and informs them of any delays (the Recovery room Nurse will keep the Patient Services Coordinator notified)., • Directs the family/friends to the Recovery Room as needed, explaining to them the reasoning for only one family member per patient., • Miscellaneous Duties, • Efficiently and courteously answers multiple phone lines and directs calls as appropriate. Able to give clear, concise directions to the Center., • Maintains an adequate inventory of stationary, printed forms, copy paper and dictation tapes and coordinates ordering with his/her supervisor., • Maintains a supply of charts compiled., • Places initialed copy of Pathology report in chart and files medical charts as needed., • Operates and troubleshoots computer, fax, copier and printer., • Troubleshoots Microsoft Outlook, the electronic medical record system, the billing system, prints reports and prepares daily tape backup., • Informs their supervisor of any problem with the schedule (e.g. no shows, cancellations, delays)., • Opens the Center in the am for patients, turning off the alarm and checking for any signs of unauthorized entrance., • Keeps the reception area neat and clean during the day (throwing out cups, straightening magazines, etc.), • Completes any request for a copy of medical records at the direction of the Facility Manager., • When directed, can initiate the “911” call, and gives information according to policy., • Performs additional duties as directed (within the scope of training) e.g. gives pre-procedure instructions to patients., • Attends all staff meetings and in-service classes on regularly scheduled days

Job Description JOB TITLE: Junior Sales Manager REPORTS TO: Director of Sales and Marketing Purpose for the Position: To increase hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals or other markets in order to promote the hotel and secure additional sales. Essential Responsibilities: • Provides professional and courteous customer service at all times., • Brand knowledge of Hyatt, Marriott, Starwood, Hilton, and IHG., • Makes personal sales calls., • Implements approved sales plan and action plans as directed., • Develops and searches for potential markets for hotel., • Develops and creates and implements innovative sales and marketing techniques., • Executes and distributes all in-house advertising and promotional campaigns., • Maintains competitive analysis statistical information., • Maintains current filing system on company accounts and prepares required reports., • Contacts in house meeting planners to promote good will and foster additional and repeat business., • Maintains good rapport with local civic groups and associations., • Prepares reports as requested: Sales Call Reports, Internal Sales Report., • Attends weekly sales meetings., • Attends weekly staff meetings., • Completes projects as determined by the Director of Sales and Marketing / Area Director of Sales. To do this kind of work, you must be able to: • Understand sales principles relating to the product you are selling., • Organize your own activities to make the best use of your time and efforts., • Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity., • Use arithmetic in computing the cost of sale to customer., • Maintain enthusiasm and interest throughout all conferences with buyers and sellers., • Keep accurate records of contacts, sales, and purchases. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of some college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years experience in sales with some background in convention center operations is desirable.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities • Develops, maintains and implements nursing policies and procedures that conform to current standards of nursing practice, organizational philosophy and operational policies, while maintaining compliance with State, Federal and other applicable laws and regulations., • Ensures that all new hires and existing staff receive appropriate training and/or retraining on the Electronic Health Record and other applications as required by the organization., • Oversees and supervises day-to-day operations of nurses (RNs and LPNs) and Medical Assistants (MAs) through direct oversight of Registered Nurse(s) and Charge LPNs for all Premier locations, ensuring compliant and quality service delivery., • In collaboration with Charge LPNs, ensures appropriate staffing and schedules for nursing and MAs to support operational needs and participates in recruitment and selection of staff, as needed., • Supports management, growth and development of staff by ensuring and/or documenting supervisions, regularly evaluating work performance and completing performance evaluations in accordance with Premier Policies., • Conducts regular reviews of nursing-related policies, procedures and practices, recommending changes to increase efficiency and effectiveness or improve quality of care and patient experience., • Communicates and implements all new or updated policies and procedures to nursing department staff and monitors to ensure successful implementation., • Monitors to ensure that the administrative team is participating in management team meetings and grand rounds and regularly conducting morning huddles to support the delivery of quality care, as evidenced by adequate services and staff coverage; participates in meetings, as needed., • Ensures that nursing staff appropriately document, bill and close out nursing encounters., • Demonstrates knowledge of application of clinical quality indicators and proactively monitors performance relative to these indicators, analyzing data and addressing deficiencies or areas for improvement., • Works with other Premier administrators to ensure the development and implementation of policies and procedures that support quality improvement and quality assurance, regularly monitoring adherence to all applicable safety and health regulations and internal standards to ensure patient safety and maintain physical safety of the facilities., • Ensures facility compliance and routine inspections of all clinic locations to guarantee all mandates are met including but not limited to Emergency carts, inspection of all medical equipment, vaccines and all other medical supplies., • Regularly monitors and receives updates from Charge LPNs to ensure clinics maintain and order adequate inventory of medications and other medical supplies., • Collaborates with Call Center Manager to monitor customer service, timeliness and resolutions relating to inquiries or requests received on the prescription and nursing hotlines., • Supports the organization with all Patient Center Medical Home (PCMH) measures; works with Information Technology Department to gather all reports, documents and data needed to fulfill grant requirements and ensures that all workflows and policies are followed., • In collaboration with administrative team, oversees consultants involved with various grants including PCMH and Meaningful Use., • Acts as Site Security Administrator for all Premier locations and coordinates operations with Charge Nurses for the Vaccines for Children (VFC) program., • Works with Director of Clinical Operations, Medical Director and other administrators on Premier Initiatives, as requested., • Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) • Valid license and current registration as a Registered Nurse issued by the New York State Education Department (NYSED); and, • Current Basic Life Support (BLS) certification for Healthcare Providers; and, • Five (5) years of professional nursing experience including use of an Electronic Health Record (EHR) system in a healthcare facility., • Ability to handle a fast-paced environment and appropriately prioritize tasks based on importance to meet deadlines or other requirements., • Excellent interpersonal, problem solving and communication skills, along with the ability to effectively interact with patients and clinicians, while providing quality service., • Proficiency with Microsoft Office, email management and electronic health record, including the ability to understand or learn to operate or use computer equipment, software and/or electronic programs., • Well organized and detail oriented., • Must possess and demonstrate a high degree of leadership and organizational ability. Preferred Qualification Requirements (desired requirements beyond MQRs above) • Bachelor or Master of Science in Nursing degree, • RN experience in an outpatient medical clinic and/or experience supervising clinical staff as a nursing supervisor, manager or head/charge nurse, • Experience with patients with intellectual and/or developmental disabilities (I/DD), • Verbal and/or written fluency in a second language, Spanish highly preferred Compensation • $118,000.00 Annually All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description JCFPL JOB TITLE: Library Assistant LOCATION: Creative Arts Center REPORTS TO: Branch Manager CIVIL SERVICE JOB TITLE: Library Assistant STARTING SALARY RANGE: $21.98 per hour FULL-TIME/PART-TIME: Part-Time WORKWEEK: 10:00 a.m. to 8:00 p.m. (up to 16 hours per week). Required to work evenings and weekends as needed. APPLICATION DEADLINE: April 28, 2026 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Part-Time Employees: Sick Leave - Employees earn 1 hours of paid sick leave for every thirty (30) hours worked for a maximum of forty (40) hours of paid sick leave in a benefit year. Vacation Leave - Employees earn one (1) hour paid vacation for every twenty (20) hours worked, with no cap in earning. Additional Part-Time benefits include participation in state pension plan. A more detailed summary can be found on our Employment Opportunities page located at JCFPL is the largest municipal library in the State of New Jersey, with twelve locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 170 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THIS POSITION: The Part-Time Library Assistant provides essential support in the daily operations of the Jersey City Free Public Library. This position assists with customer service, shelving materials, organizing collections, and helping patrons locate resources. The Part-Time Library Assistant contributes to creating a welcoming and efficient library environment while supporting programs, events, and other library services as needed. JOB DUTIES: • Assists with programming needs.., • Maintains inventory of arts supplies., • Charges and discharges library material to users; answers patron inquiries pertaining to physical location of library material, library hours, digital resources, etc.; refers complex questions to supervisors; checks availability of materials; reserves library materials; reviews library card applications for completeness as to name, address, and other personal identification, and records changes of such information; locates required publications primarily based on call number., • May list overdue library material from card files and completes overdue notices for notifying patrons., • Performs filing or shelving tasks involving the use of the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a word; performs searches for publications in immediate vicinity of its proper location; checks shelves to ensure materials are filed properly., • May repair library material using mending tape, paste, and brush; prepares books for circulation, which may include placing covers on material, pasting book pockets and/or data slips, spraying lacquer to protect spine, etc., • Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Communication/Collaboration • Communicates effectively using a variety of methods, • Effectively communicates relevant and timely information to appropriate stakeholders, • Develops and maintains effective relationships with others to achieve common goals, • Works effectively on teams with strong team-building skills and attitudes, • Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors, • Communicates effectively with a variety of audiences and individuals from diverse backgrounds, • Selects and applies the most appropriate and effective communication means to meet situational needsCustomer Service, • Contributes to and models customer service standards that enhance the user experience, • Models standards and practices for the delivery of quality internal and external customer service, • Applies customer service skills to enhance the level of user satisfaction, • Applies effective techniques to address difficult situations with users and staff, • Understands and acts in accordance with the basic values and ethics of library serviceProfessional Development, • Manages the development of one’s own learning and ongoing improvement of skills and knowledge, • Uses creative and innovative approaches, • Establishes strategies and long-range initiatives to create a learning environment within the division and the library, • Plans for and supports staff career development opportunities, • Contributes to the development and implementation of a culture that embraces ongoing learningCommunity Engagement, • Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services, • Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders, • Builds relationships and support for the library with community organizations, • Performs basic functions of email, calendar applications, and task management, • Understands and uses basic computer hardware, peripherals, software, and operating system functions, • Ability to demonstrate interest and knowledge of the arts (visual, literary or performative.), • Preference given to applicants currently earning a Master’s degree in Library or Information Science from a library program accredited by the American Library Association or from a New Jersey college Master’s program in Library Science that has been deemed acceptable by Thomas Edison College., • Knowledge of Jersey City’s population, geography, and/or local government., • Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.). NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR m0pwnggfE2

Position: Sourcing Manager, Data Center Equipment Type: Contract Compensation: $65–$90/hour Location: Remote Role Responsibilities Develop strategic vendor relationships through effective relationship management. A minimum of 5 years of Sourcing Management or Supply Chain Management experience.

Position: Sourcing Manager, Data Center Equipment Type: Contract Compensation: $65–$90/hour Location: Remote Role Responsibilities Develop strategic vendor relationships through effective relationship management. A minimum of 5 years of Sourcing Management or Supply Chain Management experience.

Position: Sourcing Manager, Data Center Equipment Type: Contract Compensation: $65–$90/hour Location: Remote Role Responsibilities Develop strategic vendor relationships through effective relationship management. A minimum of 5 years of Sourcing Management or Supply Chain Management experience.

Position: Sourcing Manager, Data Center Equipment Type: Contract Compensation: $65–$90/hour Location: Remote Role Responsibilities Develop strategic vendor relationships through effective relationship management. A minimum of 5 years of Sourcing Management or Supply Chain Management experience.

Position: Sourcing Manager, Data Center Equipment Type: Contract Compensation: $65–$90/hour Location: Remote Role Responsibilities Develop strategic vendor relationships through effective relationship management. A minimum of 5 years of Sourcing Management or Supply Chain Management experience.

Job DescriptionDescription: Founded in 1866, The Floating Hospital (TFH) is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 160 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs. TFH is seeking an experienced, passionate, and detail-oriented homeless family outreach manager to represent TFH in its relationships with directors of both homeless family shelters and domestic violence safe houses. This managerial position will supervise several outreach staff, will build strong partnerships with case managers and social workers at the non-profits who operate the shelters and safe houses, and ensure effective coordination within TFH departments that serve both populations. Data and reporting experience is expected. Reporting to the Executive Vice President of Clinical Administration/Chief Medical Officer, the successful candidate will oversee up to 5.0 FTEs. This is an on-site, Monday – Friday position, with some evening work related to attending and presenting at workshops/fairs as required. Essential functions include: • Inform Shelter Directors, Directors of Social Services and Case Managers of the services TFH offers to shelter residents, while also advocating its mission, • Keep open communication with the Department of Homeless Services, • Present information to shelter staff about TFH services, • Conduct presentations to shelter residents about TFH services, • Enlighten community organizations with presentations to inform them about TFH’s services for the homeless population, • Create linkage agreements with organizations that run homeless and domestic violence shelters, • Keep shelter organizations and shelter staff informed about any new initiatives and additional services for the homeless residents, • Contact organizations that can enhance other services for the homeless population, • Coordinate presentations, information desks and participate in health fairs for the homeless shelter residents, • Identify new trends among the families and individuals living in shelters, • Participate in coalitions that serve homeless families and individuals, • Liaise with the Department of Education to identify needs of students in temporary housing, • Ensure health fairs and workshops are scheduled and executed, • Prepare statistics and reports for upper management, • Prepare data and participate in Quality Improvement and Management meetings, • Coordinate collaborations with Community Outreach, • Assist patients during their visits at TFH, • Ensure safe and efficient door-to-door transportation to homeless and domestic violence shelter residents.Requirements: • Bachelor’s degree in a related field (e.g., Social Work, Public Administration, Communications/Marketing)., • 3–5 years of experience in healthcare outreach, outreach to vulnerable populations, public speaking, and program management., • Proficiency in working with EHR/Microsoft systems and software and exporting/analyzing healthcare data., • Excellent communication skills and ability to collaborate with cross-functional teams and all levels of management., • Ability to multitask on several projects at once., • Federally Qualified Health Center (FQHC) knowledge and experience helpful., • Possess a passion and commitment toward TFH’s organizational mission., • Valid NYS driver’s license., • Strong analytical thinking and problem-solving abilities.

Job DescriptionJob Title: Registration Desk Clerk - Bilingual (Spanish) (Bilingual Dental Center Receptionist) Labor Grade: 3 Department: Dental Center Reports To: Supervisor, Clerical Staff FLSA Status: Local 153 - Non-Exempt Additional Pay: Plus $2,000 annually based on required Spanish fluency. The 32BJ Dental Center is growing, and we’re excited to announce the expansion of our Dental Center. We’re currently seeking a total of 5 people-focused Dental Center Registration Desk Clerks to join our team. We offer: • Competitive Salary coupled with a great work/life balance., • Spanish Fluency Addition: $2,000 annually added to your pay, • Prime Location - Flatiron District in Manhattan, • Full-time Schedule consisting of a 35-hour work week., • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium., • Pension Benefit that includes monthly employer contributions., • Retirement Benefit that includes 401K employer contributions., • Professional Coverage/Reimbursement includes Continuing Education (CE) reimbursement, malpractice coverage, and uniform allowance., • Paid Time Off including vacation, personal, CE & sick days., • Federal Paid Holidays – Up to 11 days off with pay., • And more... Summary: Under the supervision of the Clerical Supervisor, primary function is to be the front-line interface of the Dental Center to its patients. The Registration Desk Clerk will perform at a high level of efficiency and customer service to assist the patient in the entirety of the appointment process. Additional functions will include and not be limited to: scanning, data entry, and administrative tasks related to patient care and standard operations. The Registration Desk Clerk is cognizant of the philosophy, standards, objectives and policies of the Dental Center and the Funds. Essential Duties and Responsibilities: • Register Dental Center patients and the ability to qualify emergency patients using the Dental Center emergency patient guidelines, • Schedules initial, recall and treatment appointments, and reschedules appointments as necessary, • Checks patients in for their scheduled appointments, verifies patient’s demographics, quotes internal policies and benefits, • Assists patients with their benefit concerns and questions, • Perform monthly patient outreach by contacting members listed on the waitlist platform, • Verifies benefits eligibility and makes notes in the Dental Practice Management system, • Answers incoming calls related to appointments, vendor inquiries, current and future patient inquiries, and internal departmental inquiries, • Checks Delta Dental website and for claims history and frequency limitation for dental services being provided, • Confirms appointments for the next day as needed, • Assist patients with various administrative forms (HIPAA, Minor Consent, Records Release, Radiographs, Referrals, and Attendance, etc…), • Creates and maintains patient accounts in the Dental Practice Management System and any other required internal systems, • Assists with additional projects or initiatives, resulting from the day-to-day operations, • Releases patients from appointments as needed, • Assist in the release of patient records following an authorized request, • Scans and loads patient documents to their accounts in the Dental Practice Management system, • Utilizes resources available to troubleshoot daily clerical challenges in an efficient and effective manner, • Maintains detailed knowledge of dental benefits to provide plan participants with up to date plan and benefits information in English in Spanish, • Participate in any/all of the Dental Center improvements geared towards operational excellence, • Documents daily interactions in the Dental Practice Management system, • All other duties assigned by Clerical Supervisor or other supervisor/manager. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Technical Skills: • Ability to prioritize work, • Ability to effectively communicate with both members and staff including proficient handling of difficult communication with irate people, • Ability to operate Electronic Dental Record and other telecommunication systems, • Strong ability to multi-task Interpersonal Skills: • High level of customer service orientation, • Strong organizational and oral interpersonal skills, • Excellent listening skills, • Ability to operate effectively in a fast-paced work environment, • Ability to maintain composure when dealing with irate people Educational Requirements and/or Experience: High School Diploma, GED or equivalent experience. Employment experience with direct customer service exposure. Language Skills: Proficiency in English and Spanish languages is a must Reasoning Ability: Above Average Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • under 1/3 of the time: Standing, walking, climbing or balancing, stooping, kneeling, couching, or crawling, • ½ to 2./3 of time: Sitting, reaching with hands and arms, • Over 2/3 of time: Talking or listening, • 100% of the time: Using hands

Job DescriptionCompany Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description CNBC is seeking a Senior Manager of Data Visualization to lead the next evolution of visual storytelling for CNBC.com. This role will shape how we use data to explain the most important stories in business, markets, technology, economics, and policy—turning complexity into clarity for a global audience. You’ll lead a team of visual journalists who create high-impact charts, graphics, and interactive experiences that elevate our journalism and deepen audience understanding. In addition to setting strategy and guiding the team, you’ll actively design and produce ambitious data visualizations—ranging from rapid-turn charts embedded in breaking news to immersive visual explainers and interactive features. You’ll collaborate closely with reporters and editors to identify data-driven opportunities, ensuring visual storytelling is embedded across daily coverage and marquee projects. The ideal candidate combines journalistic instincts, strong design sensibility, and technical fluency in current visualization tools and web technologies. Responsibilities: • Identify opportunities to elevate CNBC journalism through visual storytelling by collaborating closely with reporters, editors, product and engineering teams, • Build and manage a team of data visualization journalists, • Translate complex datasets into clear, engaging visuals for a broad audience, • Lead efforts for real-time or dynamic visualizations (markets, policy, economic data), • Work with the digital managers to establish standards for chart design and editorial integrity, • Establish workflows for quick-turn charts and graphics in daily coverage, • Build a library of reusable visual templates and components, • Build interactive visual explainers using scroll-based storytelling, animations, and multimedia elements, • Sweat it out -- Free onsite fitness center with state-of-the-art equipment, plus daily group classes, • Eat up -- Gourmet cafeteria with daily specials plus soup and salad bars This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks. Salary range: $125,000-$145,000. Additional Requirements: Interested candidates must submit a resume/CV through careers.versantmedia.com to be considered. Must have unrestricted work authorization to work in the United States. Qualifications Required Qualifications: • 7+years creating data visualization, information graphics or visual journalism for a news publication, including 3 years of experience leading a team, • A strong portfolio of visual storytelling and interactive projects, • Mastery in tools such as Datawrapper, Flourish, Tableau, Illustrator, Figma or D3-based tools., • Proven experience building interactive graphics or web experiences using HTML, CSS and JavaScript, including visualization frameworks such as Svelte and D3.js., • Deep understanding of data analysis and storytelling with data, • Strong news judgment and storytelling instincts, • Ability to translate complex topics into accessible visual explanations, • Deep interest in business news and financial markets, • Experience covering breaking news in competitive environments, • Ability to work a flexible schedule to meet deadlines Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Job Description Job Location: Command Center at the Columbia Hospital, the Cornell Hospital or the centralized hospital at home Command Center near the Cornell campus. Shift: 7am-5pm (4X10 hour shifts) Job Purpose: As a Patient Care Manager, you will be at the forefront of our innovative Hospital at Home ("HaH") care model that allows patients who are clinically appropriate to have the option to receive acute care in the comfort of their own homes in lieu of an inpatient hospital setting. As a Patient Care Manager, you will be fully integrated into the clinical teams at our health system partner, working directly with patients as well as the clinical teams on the floor of the hospital and telephonically from an office setting. This role offers the unique opportunity to work directly with the patient and their providers to not only coordinate the patient's recovery from the acute illness, but also to develop the deep relationships with patients needed to successfully engage them with the resources they will need to improve their health and quality of life. As a Patient Care Manager, you will leverage our technology suite as well as our interdisciplinary network of doctors, nurses, pharmacists, and ancillary service providers to improve the health and well-being of patients and ease the burden on caretakers. Job Duties: • Manages patient requests, telephonically or through our technology platform, to coordinate the appropriate care and bring it to the attention of the providers as needed., • Works with partner physicians to educate patients on the HaH Care model; provides education regarding use of the telehealth system and processes., • Manages Hospital at Home tools and technology, ensuring systems are properly set up prior to a patient's admission. Also responsible for tracking and ordering inventory as needed., • Works with our partner's providers to confirm admission health and home assessment data collection is accurate, ensuring the home environment is safe., • Builds and maintains collaborative professional working relationships with physicians, Medical Directors, clinicians, and the community at large to develop and implement a successful cross-continuum care management process., • Follows clinical and operational workflows., • Maintains all required documentation in all interactions with our health systems' patients and the care team., • Watches for trends and hurdles involved in health care system and incorporates operational solutions for system challenges, including patient, family and physician responses into an evolving process and model that increases quality and satisfaction- patient or physician., • Communicates discharge information to other clinical departments or members of the Care Team., • Generates operational quality reports and presents updates to our partners' physicians and nurses., • Education:ASN - Associate of Science in Nursing, BSN preferred, • Licensure: Current, active RN licensure in good standing, • Experience: 1-5 years of recent acute nursing experience (ED and ICU strongly preferred). Possess a high level of competence in recognition of clinical implications of diagnostic information and a general knowledge of clinical standards and outcome measurement. Prior experience in Case Management a plus, • Comfort with engaging providers in intense work environments such as the ED., • Comfort with using technology, learning new software applications, and managing multiple documentation and communication streams simultaneously., • Ability to provide superior customer service; every decision needs to be made with the patient in mind. Patient safety is our number one priority., • Strong attention to detail and ability to maintain written records and reports. Excellent verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs., • Exhibits exceptional interpersonal skills and proper judgment when dealing with provider partners, staff, and patients., • Ability to predict needs as best as possible and stay one step ahead of the patient's care., • Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. A positive outlook and a can-do attitude are a must., • Enjoys working within teams; dependable in both productivity and attendance., • Ability to consistently communicate with teammates; open to opinions and feedback from team members and follows through on all commitments. Employment Type: Salaried employee + bonus Job Posted by ApplicantPro

Job Description At the crossroads of strategy consulting, packaging circularity, material science, and program delivery, this role leads dynamic projects for major corporate clients and technical partners. Ideal candidates bring management consulting or professional services experience, a technical understanding of the packaging and/or recycling sectors and a demonstrated ability to structure, deliver, and implement tangible outputs that drive real-world impact. Location: In-office, New York City, NY Salary Range: Compensation is commensurate with experience and finalized title. Program Manager: $105,000 - $115,000 Senior Program Manager: $120,000 - $140,000 Target Start Date: Summer 2026 APPLY BY May 1st, 2026 (applications will be reviewed on a rolling basis) About Closed Loop Partners Closed Loop Partners is dedicated to building the circular economy. The firm is comprised of three key businesses that create a platform for systems change: an innovation center, the Center for the Circular Economy; an investment group, Closed Loop Capital Management; and an operating group, Closed Loop Builders. The Center for the Circular Economy The Closed Loop Center for the Circular Economy unites competitors and partners to tackle complex material challenges and implement systemic change to advance circularity. Closed Loop Partners is based in New York City and is a registered B Corp. For more information, please visit closedlooppartners.com. About the Role The Closed Loop Center seeks a Program Manager or Senior Program Manager to support initiatives dedicated to advancing the circular economy. Projects and initiatives vary and include managing multi-stakeholder initiatives to accelerate circularity solutions for QSR, CPG, industrial and retail clients. This is a full-time position. Applicants will be required to start this position by July or August 2026. Outstanding candidates who require a later start date will be considered. To apply, please submit your resume and cover letter. Due to the volume of applications only qualified applicants will be contacted to schedule an interview. Please do not contact Closed Loop Partners staff to request information or a pre-application meeting, or to follow up on your submitted application. Responsibilities Include: Program Management and Strategy Execution • Oversee and project‑manage high‑profile, multi‑stakeholder initiatives across diverse sectors, including packaging, recycling, material science, and broader circularity efforts., • Transform goals into clear, actionable plans through critical thinking, iterative problem‑solving, and structured research planning., • Draft multi-year initiative timelines and budgets; manage daily deadlines and tasks to ensure deliverables are on time, to the highest quality and within budget., • Develop and execute program roadmaps and targets, including planning, resourcing, execution and stakeholder coordination., • Prioritize and coordinate tasks across multiple workstreams, managing complex stakeholder relationships and adapting to evolving needs., • Identify internal and external expertise needed for technically complex projects, leveraging in-house capacity and outsourced support effectively., • Contribute to other Center special projects as needed.Stakeholder and Relationship Management, • Serve as liaison with key stakeholders including brand owners, industry partners, subject matter experts, policy makers, and consultants, among others., • Facilitate stakeholder meetings and engagements, including setting objectives, managing deliverables, assigning responsibilities and ensuring strong coordination., • Create project communication plans and lead stakeholder presentations and updates., • Plan and facilitate multi-stakeholder workshops and roundtables to advance priorities and foster cross-sector collaboration.Field Implementation, Technical Projects & Operations, • Lead the identification, scoping, and execution of in‑field and technical projects, including packaging and recycling pilots, end‑to‑end technical studies, and material validation testing., • Coordinate cross‑functional stakeholders and vendor partners to ensure smooth, on‑time, and high‑quality delivery., • Manage in‑market recycling and packaging circularity programs from design through implementation, including vendor oversight, data collection and analysis, troubleshooting, and reporting to internal and external stakeholders.Research, Analysis & Thought Leadership, • Design and execute data collection strategies and technical research programs, developing analysis plans that leverage both quantitative and qualitative methods., • Conduct research with strong quality assurance, synthesize complex findings, and translate insights into actionable recommendations, implementation roadmaps, and compelling visual storytelling., • Contribute to thought leadership initiatives that advance program priorities and share insights with internal teams, partners, and external audiences.Policy & Regulatory Engagement, • Assess compliance requirements and identify regulatory risks that may affect program design, execution, or long-term viability, recommending mitigation strategies as needed., • Leverage insights from in‑field implementations and research projects to evaluate emerging legislation and policy proposals., • Partner with internal and external policy leads to translate regulatory developments (e.g., EPR laws) into clear program actions.Additional Requirements Required Qualifications • Relevant experience within the following fields: Top-tier management consulting, waste management and recycling or packaging. Experience with material sciences, environmental policy, CPG, QSR or retail a plus., • Program Manager: 3-5 years relevant experience, • Senior Program Manager: 4-7 years of relevant experience, • Bachelors Degree or higher, • Experience in leading high-profile client services projects, • Excellent storytelling and communication skills, • Ability to learn new subject matter areas quickly across a broad portfolio, including highly technical material topics, • Strong critical thinking and analytical skills and ability to evaluate complex, multi-stakeholder challenges, • Comfort in ambiguity and creating structure in "white space", • Strong writing and editing skills and experience in drafting concise and effective internal- and external-facing presentations (e.g., Word, PPT, XLS), • Strong organizational skills and excellent attention to detail, • Experience in budget management, • Passion for sustainability and the circular economy, • A dynamic, enthusiastic professional who can take both initiative and direction, • A mission-driven team player who enjoys collaboration Preferred Qualifications • Knowledge of recycling facility operations and material flows, • Familiarity with commodity and end‑market dynamics, • Understanding of material sciences as they relate to packaging and recyclability, • Awareness of downstream processing and end‑use considerations of different packaging types and recycling systems, • Understanding of evolving regulatory landscape (e.g., EPR, PCR mandates), • Experience in managing in-field projects, • Experience in the retail, QSR, CPG, commodity, or recycling industry, • Experience in behavioral insights, consumer research, operations and/or supply chain logistics The Closed Loop Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex. You must have US Work Authorization in order to be considered for any open Closed Loop Partners position.

Job Description About St, John’s Founded in 1826 as a home for orphaned children, St. John’s has evolved into a nonprofit social services agency providing residential care to New York City youth involved in the child welfare and juvenile justice systems. We offer holistic, trauma-informed support to young people up to age 21. Our main campus in Rockaway Park, Queens, houses a Residential Treatment Center, Close to Home Non-Secure Placement programs, administrative offices, clinical services, and an on-site NYC Department of Education school. We also operate a Non-Secure Detention residence in Richmond Hill and Limited Secure Placement programs in Brooklyn and Staten Island. St. John’s is dedicated to helping youth heal, grow, and build the skills they need to achieve their goals and return to family or a stable, supportive environment as engaged members of their communities. Summary Job Description: The Unit Manager is accountable for the physical/emotional safety of the environment always. Additionally, the individual is responsible for supporting the Group Leader/Shift Supervisor in leading the staff/resident teams utilizing the Tuckman/ other model of supervision along with the MYSI standards (Eyes on, Ears on, Heart on). Furthermore, the Unit Manager must ensure the fidelity/implementation of the MYSI approach, compliance with all rules and regulations, policy/procedure set forth by governing bodies (ACS, OCFS, etc.). Moreover, the Unit Manger must collaborate with all service providers, Medical, Social Service, Q256 and all other providers. Principal Responsibilities: • Demonstratesfidelity to the agency’s service values and organizational imperatives., • Perform no less than 2 overnight pop-up visits per month, to be documented (inlog bookupon arrival/departure) andsubmittedto the NSP director of residential services., • Review and analyze all ACS draft/policy procedures and know what each draft/policy entails in terms of current program practices and create a plan to implement., • Attend all meetings both internally and externally as assigned,i.e.treatment planning conferences, team meetings, weekly supervision, IEP meetings, monthly education meetings, red flag meetings, etc., • Facilitateweekly team meetings with the group leader/ shift supervisor; meet with Residential Program Director/ Assistant Program Director at least weekly to provide TPC/ other and program/staffing update., • Meet with the group leader/ shift supervisor on a weekly basis to support the individual’s growth and development;submitdocumentation of meetings to NSP director of residential services within48 hours., • Work with the groupleader;tosubmita full program schedule including activities 1 month in advance; secure all resources necessary to implement. Monitor program schedule and implementation of all activities asrequired, with close attention paid to IDLE time (there should be minimal)., • Alert NSP/ RTC Director of Residential/ Assistant Director of all issuesregardingstaff,residentsandprogramin real time but not less than a fullshift’snotice., • Upon a new resident’s arrival request copy of his IEP and set in motion IEP review, advocate on behalf of residents in terms of school placement, permanency, etc., as appropriate., • Ensure all shiftsmaintaintheminimumstaff to resident ratio at all times., • Facilitateandinsureall SCM/ TCI/ SCM trainings are held every 6 mos. and/or as needed tomaintainagency/ program compliance. Maintain training certification and compliance with all training requirements., • Collaborate with service providers both internally/externally to ensureneedsof youth are met., • Monitor and assess group meetings twice a month andsubmitfindings todirectorof residential services., • Review all required documentation,i.e.entire security and contraband book, fire drill log, daily logs, MAR, running log, recreational log, van log, etc. no less than twice a week. Ensure programis in compliance withall entities, OCFS, ACS, MYSI, PBS and St. John’setc. Report any issues to supervisor., • Ensure that the physical environment meets compliance standards and is neat,cleanand orderly. All youth work must be current and displayed appropriately throughout the unit., • Organize and attend allspecial events(includesfamily day/ other) and significant trips., • Required to support PBS initiative in terms of data entry, maintenance of intake data and relevant documents, familysurvey, youthsurveysetc., • Remain awake andalert at all times, • Check on youth during the night as prescribed and deal with any/ all issues that may arise, • Assistyouth in their morning routines, • Follow protocols when youth are sick, • Follow unit specific household duties as assigned, • Refrain from engaging in personal activities that are not work related Bachelor’s Degree preferred w/1year experience working w/vulnerable youth or High School Diploma w/ a minimum of 3 years of experience in an NSP/RTC/congregate setting, individual must be well versed in the MYSI approach/standards, the Tuckman Model of supervision, TCI/ SCM with knowledge of program planning and implementation. Additionally, this role requires a valid driver’s license, and strong communication skills with the ability to manage staff/youth. Dependable/ Reliable; Able to effectively manage program/ others; Ethical and mature in action and deed. Travel Requirements: This position may require travel between 2 to 3 residential programs located in Queens, Staten Island, or Brookyln. Travel to St. John’s administrative offices for meetings, trainings, etc. is also required. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.

Job Description #parttime #temporary Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: 25 hours/week | Shifts between 7:30AM–3:30PM or 3:00PM–11:00PM/12:00AM Business Hours: Monday–Sunday, 7:00AM–12:00AM Be the Energy Behind the Experience Top of the Rock at Rockefeller Center is one of New York City's most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience. To support peak season operations, we're seeking professional, customer-focused Hosts who bring confidence, poise, and a strong service mindset to a fast-paced environment. As a Host, you are both the first impression and lasting memory of each visit — setting the tone, guiding the guest journey, and ensuring every interaction reflects the elevated standards of our iconic destination. This seasonal opportunity provides valuable experience within a premier NYC attraction, with potential consideration for future opportunities based on performance and business needs. Why This Role Matters As a Host, you set the tone for the entire guest experience. Your energy, attentiveness, and professionalism ensure visitors from around the world leave with lasting memories of one of New York City's most breathtaking landmarks, making your role essential to the attraction's success and reputation. What You'll Do • Meet, greet, and interact with guests in a professional, friendly, and welcoming manner, • Provide directions throughout the attraction to maintain smooth guest flow, • Share safety information and helpful insights about Top of the Rock, Rockefeller Center, and NYC, • Admit ticket holders using wireless admission terminals, • Load guests into elevators and manage traffic flow at high-visibility areas, • Identify and resolve guest flow challenges in partnership with leadership, • Actively listen and respond thoughtfully to guest inquiriesWhat You Bring, • Outgoing, enthusiastic personality with a genuine passion for guest service, • Consistent professionalism and polished demeanor, • A "can-do" attitude and solution-oriented mindset, • Strong communication skills in English (verbal and written), • Team player mentality with a positive attitude, • Comfort working in changing climate conditions and high-altitude floors, • Flexibility to work varied shifts, including weekends, holidays, and overtime during peak seasonsPhysical Requirements, • Walking and standing for a significant portion of the shift, • Ability to work throughout all areas of the attraction, including elevated floors Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$18 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. PolyAI is seeking a Senior Manager of Private Equity and Venture Capital Partnerships to build and lead our strategic partnerships with Private Equity firms, Venture Capital firms, Growth Equity investors, and accelerators. This is a greenfield role — you will be responsible for creating PolyAI's PE/VC partner program from the ground up, developing the strategy, recruiting partners, and driving measurable revenue through portfolio company adoption of PolyAI's voice AI platform. The ideal candidate has direct experience working within the PE/VC ecosystem — either at a fund or by managing partnerships with investment firms in a SaaS or technology vendor context. You understand how value creation teams operate, how portfolio companies make technology decisions, and how to position a platform like PolyAI as a strategic lever across a portfolio. This role carries a quota and reports to the VP of Alliances. What You'll Do • Build PolyAI's PE and VC partnership program from scratch — defining the partner strategy, target firm profile, engagement model, incentive structures, and go-to-market approach, • Identify, prospect, and recruit high-potential PE, VC, Growth Equity, and accelerator partners, building long-term relationships with GTM leaders, value creation teams, and operating partners, • Drive portfolio company pipeline and revenue by positioning PolyAI as a preferred technology partner across partner portfolios, converting partner relationships into qualified opportunities and closed business, • Develop and execute joint go-to-market initiatives with partners — including co-branded campaigns, partner events, webinars, and conference activations targeting the investment community, • Serve as the primary point of contact between PolyAI and PE/VC stakeholders, aligning partnership objectives with PolyAI's strategic goals and ensuring partners see clear, measurable value from the relationship, • Manage and grow existing partner relationships, maintaining regular engagement cadences and ensuring continued expansion across portfolio accounts, • Collaborate cross-functionally with Sales, Marketing, and Customer Success to ensure partner-sourced opportunities are supported through the full customer lifecycle, • Track and report on partnership performance metrics — including partner-sourced pipeline, revenue, portfolio company adoption, and partner engagement — with full accountability to quota, • Represent PolyAI at industry events, conferences, and networking functions relevant to the PE and VC communitiesThe Ideal Candidate, • 6–8+ years of experience in partnership management, business development, or investment relations — with direct exposure to the Private Equity and/or Venture Capital ecosystem, • Proven experience working within a PE or VC firm, or managing partnerships and business development with PE/VC firms in a technology or SaaS company, • Track record of building and executing partnership strategies that drive measurable pipeline and revenue outcomes, • Strong understanding of investment models, portfolio structures, value creation frameworks, and how technology drives operational improvement in PE/VC-backed companies, • Exceptional communication, presentation, and relationship-building skills at the executive level — comfortable engaging with Managing Directors, Operating Partners, and C-suite portfolio company leaders, • Highly organized, strategic, and capable of managing multiple complex initiatives simultaneously in a fast-paced, high-growth environment, • Self-directed and entrepreneurial — you thrive when building something new and don't need a playbook to get startedWhat Will Make You Stand Out, • Experience in the SaaS, Revenue Operations, contact center, or B2B software industries, • Established network within the Private Equity and Venture Capital ecosystem — particularly among firms with portfolio companies in healthcare, hospitality, or financial services, • Familiarity with CRM and revenue technologies (e.g., Salesforce, HubSpot, CCaaS platforms, CPQ, or CLM solutions), • Experience building a partner program from scratch at a high-growth startup In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description Kenvue is currently recruiting for a: Mgr, Global Neutrogena Communities What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here. Role reports to: Director, Social Acceleration Location: North America, United States, New Jersey, Summit Work Location: Hybrid What you will do Neutrogena is on a mission to reclaim its place as the world’s most influential derm-beauty brand — not only through science, but through beauty culture. This role is central to that ambition. As Manager – Global Neutrogena Communities & Advocacy, you will turn Neutrogena from a brand people trust into a brand people actively advocate for, talk about, and rally around. You will build modern beauty communities, spark cultural relevance, and make Neutrogena unavoidable in today’s social beauty conversation. 1/ Put Neutrogena Back at the Center of Beauty Culture & Build Passionate Communities - reinventing advocacy in Derm. Beauty • Define and lead Neutrogena’s global community and advocacy vision, aligned with the brand edge – “Beauty to a Science” – and poised to make Neutrogena a cultural force in derm beauty, not just a skincare authority, • Translate derm science into desirable, social-first, emotionally resonant beauty stories., • Identify and lead the cultural conversations where skin health meets beauty, self-expression, identity, and swagger., • Build a scalable, long-term advocacy model that integrates: derms, make-up artists, creators, cultural voices, and brand fans, • Shift from one-way messaging to real dialogue, participation, and belonging., • Set the global vision and frameworks while empowering markets to express it locally, culturally, and creatively. 2/ Lead Social-First, Community-Led Brand Moments • Partner with the Global Neutrogena team, the Agencies, and the key countries to ensure communities and advocates are at the heart of launches, campaigns, and brand platforms., • Spot emerging platforms, formats, and behaviors early—and act fast., • Turn social insights into brand moves, not just content. 3/ Define Impact Beyond Metrics • Redefine success through engagement, advocacy, cultural relevance, and brand love, not just reach and impressions., • Track performance and continuously optimize community and advocacy strategies, fueled by data, insights, and social listening, • Use social listening and community insights to fuel the brand strategy, innovation, and communication. 4/ Be a Global Catalyst • Partner closely with the Global Brand, the Agencies and the key Countries to push the boundaries and drive Neutrogena’s shift toward a more culture-connected, social-first beauty brand, • Act as an internal provocateur, elevating the role of community and culture across the organization. Who We Are Looking For A Beauty Native with Cultural Instincts • 6+ years of experience in beauty – skin, make-up, hair - with deep expertise in social, communities, advocacy, or creator ecosystems., • You live and breathe beauty culture—past, present, and next., • A sharp beauty eye: understands what makes a product content feel covetable and inspiring – texture, finish, shade, packaging and narrative, • Strong understanding of derm beauty, skin health, or science-backed skincare globally is a plus, • Availability to travel up to 10% A Builder, Not a Manager • You know how to build communities from the ground up and scale them globally., • You understand creators as partners, not media placements., • You’re obsessed with how people actually talk about beauty online. A Translator Between Science and Beauty • You can turn clinical language into beauty desire, swagger, and cultural relevance., • Comfortable navigating credibility, regulations, and trust—without losing creativity or edge. A Challenger Mindset • You question traditional beauty marketing and push for braver, more human approaches., • You’re comfortable leading change, influencing senior stakeholders, and operating in complexity., • You believe derm beauty should be connected and aspirational—never boring. A True Community Advocate • You believe brands earn relevance through listening, not shouting., • You care deeply about representation, access, and honesty in beauty., • You want to build something that lasts—not just campaigns that trend. What’s in it for you Annual base salary for new hires in this position ranges: $124.100,00 - $175.200,00 This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors. * Competitive Benefit Package* * Paid Company Holidays, Paid Vacation, Volunteer Time & More! * Learning & Development Opportunities * Kenvuer Impact Networks * This list could vary based on location/region *Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process. Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.