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Who we are: Alignable is the largest online network of small business owners in North America, with over 10 million members. Our mission is to help entrepreneurs turn their relationships into a growth engine for their business. We're embarking on an exciting new chapter: transforming Alignable into the first relationship intelligence platform purpose-built for SMBs. Our vision is to become the system of record for SMB relationship data, using AI to help our members unlock new customers and opportunities through trusted referrals and warm introductions. At the center of this vision is our AI Networking Coach: an intelligent recommendation engine that continuously analyzes a member’s network and activity to surface the most valuable connections and actions. By turning relationships into actionable insights, Alignable empowers business owners to unlock the full potential of their professional networks and grow their businesses with confidence. If you're excited about the opportunity to shape the future of AI-powered products for millions of small businesses, we would love to hear from you. Why this role matters: As a Senior Product Manager at Alignable, you will be at the forefront of our AI transformation. Your work will shape how millions of small business owners leverage AI to connect, build relationships, and grow their businesses in the digital age. We're looking for a PM who has already been hands-on in leveraging AI to build innovative products. You've used tools like LLMs and code generation in your product work and understand deeply how the rapid evolution of AI is reshaping software development. In close collaboration with Product Design, Engineering, and Data Science, you will focus on infusing AI across our core offerings - from smart networking recommendations to conversational coaches to generative content creation. Your goal is to harness AI to deepen member engagement, satisfaction, and business growth. • Define the vision, strategy, and roadmap for AI-driven product initiatives in partnership with Product Design, Engineering, and Data Science, • Develop and launch AI-powered features in areas like intelligent recommendations, conversational AI, and content generation, • Collaborate with Product Design to craft intuitive, engaging user experiences that seamlessly integrate AI, • Partner with Data Science to productize AI/ML models using our stack (Python, TensorFlow, PyTorch, etc.), • Leverage LLMs, code generation, and emerging AI technologies to rapidly prototype and launch new capabilities, • Design experiments and interpret data to quantify the impact of AI products and drive iteration, • Influence key stakeholders across Product, Marketing, Sales, and Customer Success to align on AI priorities, • Evangelize AI best practices and contribute to thought leadership, • Champion responsible AI practices around transparency, fairness, privacy, and ethics, • Successful launch of AI-powered products that demonstrably improve engagement, revenue, and other key metrics, • Seamless integration of AI into core platform experiences, • Productive relationships with technical and non-technical partners, • Tangible contributions to Alignable's evolution into an AI-first organization, • Emerging thought leadership in AI product development for SMBs, • 5+ years of product management experience, with 2+ years building AI/ML-driven products preferred, • Hands-on experience leveraging LLMs, code generation, and productizing ML models, • Understanding of the evolving AI/ML landscape and its implications for product development, • Track record of launching successful 0-to-1 products, • Strong technical fluency and ability to partner effectively with AI/ML and Engineering teams, • Excellent analytical skills and experience with experiment-driven product development, • Entrepreneurial mindset and comfort with ambiguity, • Passion for helping small businesses succeed through technology, • Impact & Mission: Help millions of small businesses grow through trusted relationships while owning a pivotal moment in Alignable’s evolution toward AI-powered, product-led sales., • Team & Environment: Partner with a founder-led, cross-functional leadership team with deep experience in SMB, SaaS, and growth-driven businesses., • Compensation & Benefits: Competitive salary, meaningful equity, flexible work, comprehensive benefits, and long-term ownership upside.

About Virtru: While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control. We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it. Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up. Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise. Compensation: $55,000-70,000/year Team & Position Details: As a Customer Success Associate, you will be reporting to the Senior Customer Success Manager. Your responsibilities will include: • Onboard new customers using playbooks: run kickoffs, confirm goals and success criteria, coordinate admin setup with customers and if necessary with Virtru’s deployment team; deliver end‑user/admin training; drive time‑to‑first‑value and go‑live., • Drive adoption and outcomes: monitor health/usage, run regular check‑ins and QBRs, build light success plans tied to customer objectives, and recommend features and best practices to increase value., • Renewals: own renewal motions for your book, prepare quotes, maintain accurate forecasts in Salesforce, and partner with Sales on larger or complex renewals or multi‑year agreements., • Expansion: identify upsell/cross‑sell signals (new teams, additional seats, advanced features) and set discovery with decision makers; collaborate with Sales to scope and close opportunities., • Risk management: track engagement to surface risk early, execute save plans, and coordinate resources to prevent churn., • Relationships and advocacy: be the primary point of contact for admins and stakeholders; coordinate with Support on issues and communicate status through resolution., • Feedback and content: gather structured product feedback, share insights with Product/CS, and contribute to playbooks, help‑center articles, and training materials., • Systems and reporting: document activities, notes, and next steps; keep data hygiene and forecast accuracy in Salesforce., • Travel: occasional onsite visits for training, business reviews, or other key meetings. Skills that will help you thrive in this role: • Bachelor’s degree from a 4‑year college or university., • 2+ years in customer success, sales, or account management at a B2B tech/SaaS company; cybersecurity, IT, or compliance experience is a plus., • Proven track record renewing and expanding contracts in a high‑velocity environment; comfortable with a large portfolio and repeatable motions., • Strong communicator and presenter, capable of training admins and end users and building trust with technical stakeholders and IT decision‑makers. You love engaging with your customers!, • Technical aptitude with the curiosity to learn; able to translate complex topics into clear guidance., • Organized, proactive, and detail‑oriented; able to manage multiple customers, priorities, and deadlines simultaneously., • Diligent and accurate in Salesforce; you keep notes, activities, and forecasts current and complete. Virtruvian qualities that will set you up for success: • Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence, • Strong sense of urgency with an action-oriented mindset, • Able to collaborate and adapt to shifting priorities as business needs evolve, • Comfortable with asynchronous communication including slack, email, zoom, etc. Perks & Benefits: At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as… • A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge., • A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow., • Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social!, • Access to an Employee Assistance Program, • Access to Headspace, a mental health app tailored to your specific needs., • A flat 3% contribution to your retirement account, • A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first. In addition to wellbeing, Virtru places a strong emphasis on diversity, equity, inclusion, and belonging. Our DE&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority. Additional perks include: • Competitive compensation, • Generous parental, medical, and bereavement policies, • 401K contribution and stock options, • Full medical, dental, and vision benefits, • New Hire Swag and IT Welcome boxes, • Structured semi-annual 360° performance reviews Virtru is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Virtru is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Company Information Help Shape the Future of Music Creation and Education at MakeMusic At MakeMusic, we believe music has the power to inspire, connect, and transform lives. For over three decades, we’ve been at the forefront of music technology, building tools that help musicians compose, teach, learn, and perform. Our products are trusted by Grammy-winning composers, world-class educators, and students in classrooms and homes around the globe. With MakeMusic Cloud, we’ve reimagined music practice for the digital age by offering students real-time feedback, access to an extensive repertoire library, and seamless tools for educators to track progress and personalize instruction. If you’re passionate about music, driven by innovation, and eager to create tools that empower musicians and educators around the world, then MakeMusic is the stage you’ve been looking for! We would love to have you join our ever-growing team! All applicants will receive equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or length of time spent unemployed. General Summary As a Customer Success, Account Manager on our team, you will be a co-architect of the customer experience for our high-volume account segment. This is a unique hybrid role designed for a CSM who loves nurturing relationships but is equally passionate about the "multiplier effect"—using marketing strategies and digital motions to provide a high-touch feel at a massive scale. You will manage the account journey post-sales through renewal, ensuring these customers are successfully onboarded, supported, nurtured, and renewed. You aren't just following a playbook; you are co-designing the digital outreach and automated motions that define how we scale. You will partner closely with our team to build the logic, content, and workflows that bridge the gap between human connection and automated efficiency. You are a continuous learner with a flair for communication who approaches the challenge of "scaling empathy" as an opportunity to improve. You will sit directly with the Customer Success team, work in close collaboration with the Education and Adoption team, as well as the Implementation and Support teams and report to the Manager, Customer Success. Core Functions: Account Management, Retention and Expansion: • Manage a high-volume book of business within our scale segment, leveraging "one-to-many" strategies to drive renewals and expansion opportunities., • Grow your assigned book of business by anticipating and proactively servicing your customers' needs, using data to identify opportunities for deeper adoption across your territory., • Monitor client accounts, listen to customer feedback, and ensure customer satisfaction, acting as a representative of the customer internally., • Meet or exceed a quota of renewals and expansions., • Respond to inbound communications in a timely fashion, process orders, activate subscriptions, and in coordination with the Implementation and Support team, provide training and support when needed to assigned accounts., • Maintain accurate client records, keeping track of changes such as point of contact, contract updates, activities, notes, and renewals in Hubspot., • Partner with sales to drive the upsell of subscriptions in organizations, thus increasing the overall revenues and the number of high-value and mid-value accounts., • Negotiate contracts and pricing with current customers as a part of the expansion motion, identifying opportunities to offer additional solutions., • Provide updated information to the client about new and/or improved products or services to make upsells., • Collaborate with management and cross-functional teams on efforts to forecast and identify growth opportunities within your territory., • Create and execute "human-centric" customer marketing materials, including automated email sequences, in-app guides, etc. that feel like a 1:1 conversation., • Develop digital success motions that guide customers through key milestones in their journey without requiring manual intervention for every step., • Write compelling, brand-aligned copy for customer outreach that educates users on best practices and drives deeper product adoption., • Partner with the team to co-design the logic for automated customer journeys, • Leverage the tech stack (Hubspot and automation tools) to organize daily tasks and build workflows that make managing hundreds of accounts seamless. Other: • Collaborate among direct team members and across the brand to contribute to a Community of Best Practices., • Default to excellent customer service in all circumstances., • Leverage tech stack to organize and execute daily responsibilities and tasks., • Attend trade shows to demonstrate the value and functionality of the product to the customer base and/or prospective customers., • With direction from leadership, execute on large scale campaigns and missions as necessary., • 2-4 years of experience in customer success, or customer marketing in the EdTech space, with a demonstrated ability to manage a book of business and meet or exceed renewal and expansion quotas., • Strong communication and interpersonal skills, with the ability to build and maintain customer relationships, serve as the primary point of contact, and effectively defuse challenging situations., • Experience building "one-to-many" materials or digital success motions (e.g., automated email campaigns, webinars, or self-service resources)., • Customer-oriented mindset and a commitment to delivering excellent service, with proven success in anticipating and addressing customer needs., • Exceptional communication and copywriting skills, with the ability to turn technical updates into warm, engaging customer content., • Experience with data analysis and critical thinking, with the ability to use insights to identify growth and expansion opportunities., • Proficiency in CRM systems (such as Hubspot) and other relevant tech stack tools to keep accurate client records and organize daily responsibilities., • Contract negotiation skills, with a demonstrated ability to negotiate terms, renewals, and expansions with existing clients., • Ability to collaborate across departments, especially with sales, implementation, marketing, and support teams, to drive upsells, facilitate product demos, and ensure consistent messaging., • Strong organizational and time-management skills, capable of handling multiple accounts and tasks, meeting deadlines, and responding to inbound communications in a timely manner., • Willingness to travel occasionally, including to trade shows or client sites, to represent the product and company. Desired Qualifications: • Familiarity with MakeMusic Cloud (formerly SmartMusic), Finale and/or other widely used music education or composition platforms., • Prior experience in the music SaaS industry or as a musician and/or music educator. Compensation: Peaksware/MakeMusic is committed to fair and equitable compensation practices. The hourly compensation range for this role in Colorado is $23.34-$38.90. Each role at Peaksware has a defined salary range based on market data and company stage. We typically hire at the lower to mid-point of the range, with the top end reserved for internal growth and exceptional performance. Actual pay depends on factors like experience, technical depth, geographic location, and alignment with internal peers. This role is eligible for variable compensation, including bonus. Benefits and Perks: Health • We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program., • We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D., • We offer a 401(K) including a company match., • We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources., • Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers., • Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees. Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states. Work Environment: This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources. Physical Demands: While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Travel: Willingness and ability to travel 5-10% of the time. Anticipated travel to include internal company events and industry tradeshows. To view the Peaksware Privacy Policy, click ___. By submitting an application, you acknowledge and agree to the Peaksware Privacy Policy. Recruiting Agency Notice: We do not accept agency resumes or assistance. Please do not forward resumes to our jobs alias or our employees. We are not responsible for any fees related to unsolicited resumes.___

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. As a Product Manager, Operations, you will play a critical role in scaling our internal operational systems and internal-facing product experiences. You’ll work cross-functionally to build tools that empower our customer users plus Customer Success, Field Services teams, Condition Monitoring Engineers and other delivery teams. • Contribute to the development of the product roadmap software experiences tied to operations and condition monitoring analysis, helping to prioritize features, make trade-offs, and align with business objectives., • Align software requirements with hardware development milestones and go-to-market strategies., • Translate operational needs into scalable tools and workflows that improve productivity, reduce risk, and streamline operational processes., • Partner with services and operations teams plus and engineering teams to define and deliver high-impact software features, • Support the setup and optimization of product analytics infrastructure (e.g., Pendo, dashboards) to enable data-informed product decisions, • Define and track KPIs for internal tools (efficiency, adoption, impact on Ops, CS, CMEs), • Lead prioritization, backlog grooming, and sprint planning across multiple internal-facing product surfaces, • Maintain close feedback loops with internal and external stakeholders across Hardware Product Management, Design, Project Management, Data Science, Support, Customer Success, Condition Monitoring, Field Services, and Engineering teams plus customer users., • Help build repeatable systems for operational excellence across the product org, • Assist in designing minimum viable product (MVP) experiments and quickly iterate based on stakeholder feedback to achieve measurable product-market fit., • Help maintain a customer-focused approach by leveraging data, Voice of Customer (VoC), and market research., • Stay informed about market trends, competitor activities, and best practices to identify new opportunities for product development., • Contribute to the delivery of intuitive and effective user experiences that address key use cases for internal and external users. Qualifications • Bachelor’s degree in a technical field or equivalent experience preferred., • 3–5 years of experience in product management or internal systems/platform product roles., • Experience building internal-facing tools or platform capabilities within a SaaS or operationally complex company., • Excellent cross-functional collaboration skills, especially with technical, support, project management, supply chain and ops teams., • Strong track record of successfully launching software that interacts with physical devices., • Deep understanding of the software lifecycle as it relates to enabling operations teams such as delivery, customer success, scheduling, field coordination, and vibration analysis., • Ability to manage competing priorities, navigate ambiguity, and drive clarity in a dynamic startup environment., • Strong systems thinking and process improvement mindset, • Excellent verbal and written communication skills, with the ability to present ideas clearly to diverse audiences, • Analytical mindset with the ability to interpret data and make informed product decisions, • Self-motivated, adaptable, and eager to learn in a dynamic and fast-paced environment., • Bonus points for:, • Startup experience, • Experience with Product Analytics (Pendo) and Data Visualization (QuickSight), • Background in enabling customer success or condition monitoring engineers, • Familiarity with vibration analysis and IoT #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

Job DescriptionBloomfield Wax and Skin Care Center. Qualifications: • 3+ years of successful spa management experience., • Must have Knowledge of professional spa treatment, Skin Care and Services., • Effective proven leadership training skills with a strong work ethic., • Excellent customer service skills., • Must be Efficient, well-organized with the ability to multitask., • Must be motivated and enthusiastic with the ability to keep the team encouraged., • Must possess the ability to troubleshoot difficult situations., • Excellent Communication skills., • Proficient in spa software (Meevo)., • As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction., • Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation., • The individual in this position is responsible and accountable for specific aspects of daily operations., • Create marketing strategies aimed at maximizing revenue and profits., • Perform data analysis that drives business decisions and success., • Use sound judgment, work independently, with minimal supervision., • Plan and direct to meet the daily needs of the operation., • Track staff schedules efficiently to optimize capacity, revenue, and profits., • Maintain the utmost cleanliness and soothing ambiance of the premises., • Manage inventory effectively., • Ensure a high degree of customer satisfaction, address customer dissatisfaction, and resolve service complaints., • Hire, train, supervise, develop, and mentor all team members according to Establishments policies and procedures., • Motivate and empower the team to achieve high standards., • Ensures all employees are current in any required licensure and certifications., • Keeps up-to-date on spa trends and incorporates them into the treatment menu and promos and all marketing campaigns with support from the owners., • Demonstrate desired behavior to staff, including customer service, staff interaction, and guest follow-up., • Provides Feedback in a Professional Manner., • Growth opportunities., • Competitive compensation., • Commission opportunities., • Employee discounts., • 401K

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Salary Range$72,810.00 to $91,040.00 USD Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description Make the Road States (MRstates) is the national home for the second-generation Make the Road family of organizations in Connecticut, New Jersey, Pennsylvania and Nevada, this in addition to New York, that serves to uplift the voices of working-class, immigrants, women, LGBTQIA people, and people of color across the Make the Roads umbrella. From an operational spectrum it serves as the Finance and Human Resources Compliance Officers for the umbrella at large. Make the Road New Jersey (MRNJ) builds the power of immigrant and working class communities to achieve dignity and respect through community organizing, the provision of high quality legal and support services, transformative education and policy innovation. MRNJ is a project of Make the Road States. Founded in 2014, MRNJ operates centers in Elizabeth, Passaic, and Perth Amboy, NJ that reach thousands of immigrant and working class people of color each year. Our member-led organizing committees -- which work on the issues named above-- implement strategies to combat shared problems, and develop leadership and the capacity for civic participation. Since our founding, MRNJ has won more than 20 pro-immigrant and pro-worker policies, including the nation's first guaranteed severance law, landmark anti-wage theft legislation, occupational and drivers’ license for undocumented immigrants and a $15 minimum wage. We also provide an array of high-quality bilingual services including legal services in the areas of immigration, tenants', and workplace rights, civic engagement and leadership development, healthcare access, and college access. Make the Road Action (MRA), a 501(c)(4) organization is committed to building power for justice in immigrant and low-income working-class communities of color. MRA operates in five states - New York, New Jersey, Connecticut, Nevada, and Pennsylvania. We work to create social change, connect voters to the candidates and issues that are most important to them, and work hands-on in a fast-paced environment to create long-term impact in the communities that need it most. Current Opening: Make the Road New Jersey is seeking a full-time Executive Assistant. The Executive Assistant plays a crucial role in ensuring the efficiency of organizational operations while providing high-level support to the State Director and Senior Leadership Team. This role is ideal for a detail-oriented, proactive individual who excels at managing administrative tasks, coordinating operational functions, and supporting executive leadership, to provide day-to-day administrative support. The position will support the Senior Leadership Team across multiple cities and assist in project management reporting to the Operations Director . This is an in-person, confidential, salaried position working 40-50 hrs primarily out of our branch in Perth Amboy, NJ; some travel to our other branches and nearby areas will be required. MRNJ is an unionized work place, This position is not part of the bargaining unit. Key Responsibilities but not limited to: Executive Support • Provide scheduling and calendar management support for the Senior Leadership Team (SLT), with a strong understanding of priorities, including: responding promptly to all incoming requests for meetings involving SLT members, finalizing and confirming appts ahead of each calendar item, making sure location, zoom or call in number, info and context of mtg, and all participants are listed clearly in calendar invite; and proactively rescheduling any conflicts., • Review, monitor and organize correspondence, while maintaining confidentiality, including the Director’s email inbox; draft responses when appropriate, and follow up on action items., • Make and return phone calls on behalf of the State Director, maintaining professionalism and discretion. Assist with travel arrangements, timesheet submissions, and general administrative needs for SLT members., • Confirm agreements/contracts have been reviewed by respective Directors, Compliance, Development Director, Legal counsel, get approval for signature and proper filing of documents., • Support meeting preparation, including scheduling, materials coordination, and preparation, and minute-taking., • Facilitate internal and external relationship management, helping the SD engage with funders, allies, and elected officials., • Maintain accurate records of relevant organizational information and update as needed., • Assess, develop, and implement policies and procedures in coordination with the State Director and Operations Director., • Ensure compliance with organizational policies, working closely with the Operations Director., • Coordinate event logistics for organizational events, including MRNJ/MRA membership events, canvasses, actions and rapid response efforts., • Be responsible for monitoring, transporting and/or ensuring return of MRNJ equipment;, • Work closely with administrative staff at all sites to coordinate event logistics and supplies., • Support membership communication and engagement efforts., • Provide in-person support during meetings, actions, and special events as needed., • Assist in the production and ordering of materials (e.g., t-shirts, sweatshirts, swag, etc)., • Manage and submit required finance reports (Amex, reimbursements, invoices, etc), • Collaborate with the Compliance Manager to maintain updated grant and compliance information., • Collaborate with the HR department to maintain updated information., • Assist with Lobbying reports, • Assist with grant reports and coordination of grant deliverables., • Attend, participate in, and/or facilitate MRNJ’s events, meetings, and trainings as needed;, • Establish and maintain strong working relationships with staff and members., • Work with the Operations department to ensure members and staff have necessary and functioning equipment., • Assist with staff onboarding and internal operations coordination., • Maintain work space and shared areas in a clean and tidy manner at all times;, • Attend, participate in, and/or facilitate MRNJ’s events, meetings, and trainings as needed;, • Uphold MRNJ’s values and mission;, • Eligible to work in the U.S, • Bachelor’s Degree preferred, • 2 to 5 years of experience in office management systems and procedures, • Proficient in Microsoft Office (Word, Excel, and PowerPoint), • Self-starter with strong organizational skills and strong attention to detail, • Be highly professional and team oriented with a passion for excellence and eagerness to help the department meet our goals, • Ability to multi-task, prioritize, and complete assignments under strict deadlines with minimal supervision in a fast paced environment., • Ability to work under pressure required., • Have a working knowledge of spreadsheets, Microsoft Office suite, and using a database to run reports., • Flexible work schedule, some evenings or weekends required, • Strong scheduling skills., • Strong verbal and written communication skills. MRStates offers an excellent benefit package including health insurance, 401K, and generous paid vacation, sick, personal days. The salary range for this position is from $64,661 to $73,913 How to Apply: Please attach cover letter/resume and submit all documents to the Make the Road New York career center. Make the Road believes that social change is best achieved through grassroots community-based organizing that flows directly from and engages the community demanding the change. As a membership-based organization, we are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, criminal history, or Veteran status. We strongly encourage those from historically excluded groups to apply.

OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU’LL DO As a Data Ingestion Specialist on our Data Ingestion & Care Enablement (DICE) team, you’ll be part of the horizontal layer that keeps partner and vendor data flowing reliably into Thyme Care. In this position, you will collaborate closely with our Product Manager and other Data teammates focused on data ingestion and analytics engineering. You’ll work across many deals and data sources, supporting Data Scientist deal owners by making ingestion consistent, debugging failures, and raising the reliability bar through better tests, monitoring, and data contracts. In the course of your work you should also expect to: • Gain a deep understanding of our data platform and contribute to improving our data models and pipelines using SQL, dbt, and python (generally data-focused packages, e.g., pandas, polars), • Support ingestion of a wide range of healthcare-related sources (claims, eligibility, prior auth, ADT, etc.) by, • Configuring net-new ingestions (parsing file specs, validating assumptions, communicating inconsistencies), • Debugging issues in ongoing ones, • Helping standardize our processes and pipelines, • Collaborate with data scientist deal owners and internal stakeholders to turn messy, ambiguous requirements into concrete mapping/validation logic and durable data contracts, • Use Dagster and GitHub Actions to orchestrate and automate the early stages of our data pipelines, improving run reliability and reducing manual intervention, • Work hands-on with raw data using Jupyter Notebooks in Databricks to investigate data issues, validate assumptions, and unblock processing, • Design and support incremental data loads (append/merge/upsert patterns) and safe reprocessing (idempotent runs, late-arriving data, backfills), • Learn to use Datadog and PagerDuty to monitor pipelines, triage incidents during business hours, communicate impact clearly, and drive root-cause fixes to prevent recurrences, • Contribute to a complex, self-hosted dbt monorepo: implement transformations, incremental models, tests, documentation, and conventions that scale across deals WHAT YOU HAVE • Strong SQL skills, • Familiarity with dbt (and an interest in ramping up your expertise), including working in larger/complex projects, • Working knowledge of Python for data investigation in notebooks, • Experience operating data pipelines: debugging failures, tracing issues across systems, and communicating clearly about root cause and mitigation, • Experience with testing and data quality: writing and maintaining tests and using failures/alerts to drive durable fixes, • Responsiveness and the ability to stay calm and organized when triaging failing ingestion runs or pipelines, • Willingness to learn new domains and tools quickly (new partner file formats, evolving standards, Databricks), and apply feedback without ego, • The ability to engage technical and non-technical stakeholders to explain what’s happening in our pipelines and identify opportunities to improve transparency and alerting, • Nice-to-have: healthcare data exposure (claims/eligibility/ADT/etc.) WHAT LEADS TO SUCCESS • Act with our members in mind. Thyme Care’s mission, and in particular our member experience, matters deeply to you., • Move with purpose. You’re biased to action. You know how to identify and prioritize your initiative’s needs, and do what it takes to ensure that urgent and important needs are acted on immediately., • Seek diverse perspectives. You are humble and actively seek feedback from others, eager to learn and share knowledge., • Reliability mindset. You treat recurring failures as solvable system problems and systematically reduce them with testing and automation., • Practical judgment. You know when to ship a safe fix now vs. invest in a sturdier improvement, and you document the why., • Clear collaboration. You work smoothly with DS, PM, and Platform counterparts, understanding competing priorities and turning ambiguity into concrete next steps., • Comfort with ambiguity. You have a successful track record working at scaling organizations, in fast-paced environments, and at ambitious startups. You navigate through challenges and find solutions in uncertain situations. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $139,500-$155,000. The salary range could be lower or higher than this if the role is hired at another level. We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of ___, and always confirm that communications are coming from an official Thyme Care email.

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®. We need a Senior Accountant to jump in and help closing the books, solving problems, and improving processes to ensure accounting aligns with Pattern’s future objectives. If you’re looking for an exciting opportunity to join a dynamic, fast-paced team and make key contributions to Pattern’s success, this role could be a great fit. This is a full-time position and will work a hybrid schedule (three days in office, two days remote each week) based in Lehi, Utah at Pattern’s global headquarters. This role will be primarily focused on the SaaS businesses within Pattern, but will also own responsibilities that relate to Pattern’s core eCommerce business. • Complete monthly, quarterly, and annual financial closings and reporting with appropriate GAAP treatment, • Provide solutions to streamline/speed up month-end close, • Assist with annual independent financial and statutory audits, • Provide timely and accurate analysis of historical financials, • Provide reporting and solutions for ad-hoc information requests, • Ensure that effective internal controls are in place to ensure compliance with GAAP and applicable federal and state regulations for financial and fiscal reporting, • Support the Corporate Controller and work directly with the accounting team to ensure accuracy and consistency, • Provide the highest level of internal and external customer service, respond to internal and external inquiries regarding accounting related activities, and utilize judgment to address or escalate issues as necessary What will I need to thrive in this role? • BS in Accounting required, • MAcc preferred, • CPA preferred, • 1-2 years of experience (SaaS industry preferred), • Organized and analytical with relentless attention to detail, • Proficient in Microsoft Office, • Self-directed and willing to take ownership of responsibilities, • Natural ability and desire to work on a team, • Excellent professional communication skills, • You follow through with all assignments in a timely manner, • You give 100% to all tasks and projects you are given, • You actively comment and participate in group collaborations, • You will take full ownership of your projects and follow through to completion, • Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes., • Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data., • Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern., • An initial phone interview with Pattern’s talent acquisition team, • A video interview with a hiring manager, • An onsite interview with a panel of department leaders, • Offer review by executive team, • Be prepared to talk about professional accomplishments with specific data to quantify examples, • Be ready to talk about how you can add value and be the best addition to the team, • Focus on mentioning how you would make a difference at Pattern, • Unlimited PTO, • Paid Holidays, • Onsite Fitness Center, • Company Paid Life Insurance, • Casual Dress Code, • Competitive Pay, • Health, Vision, and Dental Insurance

Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron’s, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodology ___. Job Summary: Our ability to attract new clients is at the center of our continued success. As we’ve continued to grow - the success of our growth efforts relies increasingly on the digital experience, processes, and technologies that we offer to prospects, clients, as well as our own employees. As the Product Manager you are responsible for managing and executing the digital experiences and technologies that support our growth. You will be a key partner to achieve our growth targets – and will design and own digital experiences, technology, and processes - including integrations with partners. As a key-leader on our cross-functional team, you will be co-accountable for our OKRs. You will provide organizational vision, leadership and strategy for our processes and products. You will be deeply hands on with the related technology (ensuring exceptional product day-to-day administration, data quality, user support) as well as establishing the long term vision, managing the overall roadmap enhancements, including system architecture, custom development, data integration, and ongoing release management. To be successful in this role, you must both have terrific operational skills and be able to think strategically about how the products can further enhance our business and how to successfully integrate acquired firms. A successful candidate will act like “employee #2” at a fast-moving startup and think like a “Growth CTO” for an established industry leader. Essential Job Functions: • Responsible for activities related to the design and development of our products and applications, • Deeply understand our business and collaborate across the organization to identify and prioritize technology, process and experience initiatives that will drive results, • Provide strategic direction across all functions to support the product environment, and facilitate the cross-functional squad in the execution of these initiatives, • Prepare, manage, and maintain documentation of current business processes, the implementation of internal processes, and measure KPI’s., • Build and continuously refine the product roadmap in close collaboration with business stakeholders., • Collaboratively define and document functional and technical requirements and specifications, business processes, workflows, and reporting output, • Regularly collaborate and seek input from internal and external users, to identifying gaps and opportunities related to current processes, • Organize technical projects from beginning to end; identify and prioritize actionable steps, • Manage a portfolio of integration activities from prioritization, planning to execution, • Developing repeatable processes that accelerate execution and ensure timely communication of new releases, • Other duties requested and assigned by Manager Required Knowledge, Skills, and Abilities: • Bachelor’s degree required, preferably in Product, Technology, or Business Administration, • At least five years’ experience in Product and Technology, • Experience in managing simultaneous complex projects from inception to successful completion., • Experience with building, managing & maintaining API, SQL & Apex, • Experience with Agile project management framework, • Product Management Certifications preferred Working Conditions: Professional office environment. Working inside. Standing and sitting. Will be assigned to a workstation. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant’s geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors’ incentive compensation programs. Base Pay Range $106,250 - $125,000 USD Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Kaiser Medical plans available in California, • Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays including a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (8 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option, • Pet Insurance We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. Mercer Advisors is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Mercer Advisors participates in E-Verify and complies with federal employment eligibility verification requirements. If you need an accommodation during the application or hiring process, please email ___. This inbox is for accommodation requests only. For information about applicant rights, required employment notices, E-Verify participation, and state specific disclosures, please review our ___. If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy ___.

For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids. With a presence in over two-thirds of U.S. districts through school and district subscriptions and an estimated annual reach of 25 million students, BrainPOP is empowering kids to take agency over their learning and excel in and out of the classroom. The company was acquired in 2022 by KIRKBI, the family-owned holding and investment company of the LEGO brand, marking a significant milestone as their first acquisition in the digital learning realm. We are thrilled to continue making learning fun and accessible with the strategic guidance and support of KIRKBI. As a Customer Success Manager (Schools), you will oversee a school book of business, driving engagement, retention, and growth. You’ll manage partner schools from onboarding to renewal, identify upsell opportunities, and provide exceptional support through a deep understanding of BrainPOP’s products and customer needs. This role requires experience driving renewals and upsells through efficiency in organizing and managing a high-volume book of business and leading consultative discussions with school leaders about their unique needs, standards, and industry trends that influence their purchasing decisions. This role is remote in the US - a candidate based in California is strongly preferred. In-territory travel to customer sites in California will be required (20-40%), as well as occasional travel to BrainPOP's NYC HQ. • Manage and be accountable for the success of partner schools from onboarding through renewal., • Successfully identify growth opportunities, initiate conversations regarding expansion and growth with our current customers in your territory, and upsell partner resources in subscribed schools., • Develop deep knowledge of the BrainPOP product, a prerequisite for providing world-class aid and service to educators., • Act as the relationship manager and oversee all aspects of partners' onboarding and implementation process., • Communicate consistently with school leaders to ensure strong usage of BrainPOP, while gathering feedback and implementing new features, • Monitor and maintain high levels of customer satisfaction while managing partner expectations., • Join others in Customer Success to develop innovative ways to leverage technology to communicate with and support all of BrainPOP’s users., • Work united with other internal BrainPOP teams, communicating observations and feedback from district partners to help inform future product development efforts., • Passionate for driving change in education., • A strong problem-solver with analytical skills to help districts overcome barriers and maximize the use of BrainPOP., • An outstanding verbal and written communicator with audiences of all levels., • A strong listener with questioning skills to understand customer needs and obstacles comprehensively., • An adaptable self-starter who is skilled at creating structure in ambiguous environments., • Based in CA with the ability to travel in CA and able to travel in territory., • 2-3+ years experience in software sales and/or account management in K-12, • Experience managing a high-volume BoB, • Proven capability in identifying value-based opportunities for current partners while advocating for their needs internally and externally., • Experience with software implementations (K-12 is a plus), • Experience with a CRM and the ability to forecast and create reports to inform management about strategic decision-making., • Ability to manage projects and programs with some complexity, • Knowledgeable about the K-12 landscape including curriculum, standards and evolving educational trends, • Experience in a K-12 district is a plus. The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role. We can employ individuals residing in the following approved hiring states: • Arizona, • California, • Connecticut, • Florida, • Georgia, • Illinois, • Massachusetts, • Minnesota, • Missouri, • New Jersey, • New York, • North Carolina, • Ohio, • Oregon, • Pennsylvania, • Tennessee, • Texas We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on a number of factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If so, the updated salary range will be communicated to you as a candidate. USA Pay Scale $60,000 - $75,000 USD At BrainPOP, our work directly impacts how teachers teach and students learn. They inspire us to build solutions that facilitate joy and meaningful learning outcomes. Our commitment to educators and kids is reflected in our dedication to the BrainPOP team: ensuring their experience is empowering, creative, collaborative, playful, and anchored in learning and growth. Our team is made up of educators, data scientists, published authors, engineers, artists, bakers, film buffs, cyclists, dual citizens, and so much more. We value diversity and inclusion, collaboration, and learning from multiple perspectives. We believe that a diverse organization is a more effective organization. BrainPOP is an Equal Opportunity/Affirmative Action Employer. NOTICE: We have become aware of various fraudulent websites and third parties impersonating our company and offering false job opportunities. These offers are not affiliated with BrainPOP and are considered part of an unlawful recruitment scam. To ensure your safety and protect your personal information we strongly recommend that you only apply for positions through the official ___ or BrainPOP's official LinkedIn page. If you receive any job offers or communications that do not originate from this page or our official e-mail domain brainpop.com, please treat them as suspicious and do not engage or provide any personal information. For any questions or to report suspicious activity, please contact us directly at ) and the Federal Bureau of Investigation’ s Internet Crime Complaint Center (___.

Company Overview Help Shape the Future of Music Creation and Education at MakeMusic At MakeMusic, we believe music has the power to inspire, connect, and transform lives. For over three decades, we’ve been at the forefront of music technology, building tools that help musicians compose, teach, learn, and perform. Our products are trusted by Grammy-winning composers, world-class educators, and students in classrooms and homes around the globe. With MakeMusic Cloud, we’ve reimagined music practice for the digital age by offering students real-time feedback, access to an extensive repertoire library, and seamless tools for educators to track progress and personalize instruction. If you’re passionate about music, driven by innovation, and eager to create tools that empower musicians and educators around the world, then MakeMusic is the stage you’ve been looking for! As part of the Peaksware portfolio, consisting of brands like TrainingPeaks, MakeMusic, Alfred Music, TrainHeroic, we’re united by a shared mission: to create software that transforms deliberate practice into performance. At Peaksware, we don’t just build products. We build communities of motivated people chasing progress, including athletes, musicians, performers, and the teams that support them. General Overview As Manager,Customer Success, you will play a pivotal role for MakeMusic by leading a high-performing team of Customer Success Account Managers, while directly managing your own book of strategic accounts. This player-coach role blends customer advocacy, team leadership, and operational rigor. You’ll ensure customers have a world-class experience across their lifecycle, while mentoring your team to do the same. Your work drives retention, expansion, and deep customer engagement. You will collaborate closely with the Director of Sales, to ensure our customers have an incredible experience through their journey with MakeMusic. You'll bring strategy, structure, and inspiration to your team—fostering a culture of accountability, continuous improvement, and customer obsession. You thrive in fast-paced environments, take ownership of outcomes, and bring energy, empathy, and curiosity to everything you do. You're not just a manager—you’re a coach, mentor, and player ready to roll up your sleeves. This role sits on our Customer Success, Account Management team and reports directly to the Director, Sales. • Lead the Team - Manage, coach, and inspire your team to deliver exceptional customer outcomes and meet retention and expansion goals., • Drive Results - Own and improve strategies that increase renewal rates, product adoption, and account expansion - aligned with MakeMusic customer success metrics., • Pipeline Forecasting - Own team pipeline tracking and forecasting in close partnership with sales leadership to ensure accurate projections and strategic planning., • Strategic Collaboration - Partner cross-functionally with leadership, marketing, sales, support, adoptions, and product to champion the voice of the customer and drive continuous improvement across the customer journey. Assist with refinement and development of customer onboarding processes and training programs with cross-functional teams, to ensure smooth product adoption and value realization., • Customer First Focus - Develop and implement customer success strategies to enhance customer loyalty/stickiness, satisfaction, and ultimately long-term value (LTV) realization., • Process Improvement - Refine customer success playbooks, tooling, and reporting to drive efficiency, consistency, and customer satisfaction. Collect and analyze customer feedback to provide actionable insights to the product development team, driving innovation and improving our product and customer experience., • Team Coaching and Development - Provide regular feedback, mentorship, and professional growth opportunities for your team. Empower them to own outcomes while building trust and accountability., • Player-Coach Mentality - Balance leadership duties with hands-on work managing your own book of business. Step into customer conversations as needed to support your team and demonstrate best-in-class success practices., • Operational Excellence - Ensure accurate tracking and reporting of pipeline, activities, account health, and performance metrics using our CRM. Use data to inform team priorities and customer strategy., • Other Duties as Assigned - You’re a team player and ready to step in wherever needed to support company-wide goals., • Proactive Engagement - Proactively engage with customers to address challenges, understand their evolving needs, and ensure they are fully utilizing the benefits of MakeMusic as well as cross-sell potential into our other Music Brands offerings, • 3+ years SaaS Customer Success/Account Management experience, including managing a book of business and driving customer outcomes., • 2+ years of experience leading or mentoring customer-facing teams, • Deep understanding of music and music education in K-12 market., • Proven track record of building customer relationships that lead to high retention and account growth, • Excellent communication, interpersonal, and organizational skills, • Strategic thinker with strong problem-solving and critical thinking abilities, • Metrics driven; ability to create and hold teams accountable to meaningful KPIs and goals, instilling ownership and proactive communication, • Data and analytical expertise; ability to analyze complex datasets to identify patterns, trends, and key drivers that influence forecasting accuracy, going beyond simple historical analysis, • Proficient in Google Workspace, HubSpot (or equivalent CRM), and other sales and support tools, • Comfortable in a dynamic, fast-paced, and collaborative environment, • Ability to manage multiple projects and priorities with minimal supervision, • Experience using MakeMusic Cloud (formerly SmartMusic) as a music educator or music student, • Experience managing CSM teams and scaling customer success processes, • Fluency in Spanish or other foreign languages Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply. Compensation: We are committed to fair and equitable compensation practices. The annual salary range for this role in Colorado is $68,550-$114,250. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications. This role is eligible for variable compensation including bonus. Benefits and Perks: Health • We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program., • We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D., • We offer a 401(K) including a company match., • We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources., • Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers., • Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees. Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states. Work Environment This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources. Physical Demands While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. To view the Peaksware Privacy Policy, click ___. By submitting an application, you acknowledge and agree to the Peaksware Privacy Policy.

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. Lexipol is searching for a hands-on DevOps Manager to lead and support our DevOps initiatives, with a strong focus on security, SOC2 compliance, and reliable infrastructure across both cloud and physical data center environments. This role blends leadership with execution, requiring someone who is equally comfortable guiding a team and rolling up their sleeves to solve complex technical challenges. The DevOps Manager will work closely with engineering and cross-functional teams to build, deploy, and maintain scalable, secure infrastructure while driving operational excellence. This is a remote position with some travel to the corporate office in Frisco, TX, #LI-Remote. Hands-On DevOps Leadership • Lead by example as a player-coach, actively contributing to infrastructure design, automation, and incident response., • Partner with engineering teams to improve system reliability, scalability, and deployment velocity., • Design, build, and maintain scalable infrastructure across development, QA, and production environments in AWS and co-location facilities., • Collaborate with developers and architects to select appropriate cloud resources, balancing performance, cost, and security., • Build, optimize, and maintain CI/CD pipelines to enable fast, reliable releases., • Drive automation efforts across infrastructure provisioning, configuration management, and deployments., • Monitor system performance and availability, ensuring high uptime and rapid issue resolution., • Participate in on-call rotations and lead incident response efforts when needed., • Develop and maintain runbooks, documentation, and post-incident reviews to improve operational maturity., • Implement and maintain security best practices across infrastructure and systems., • Support SOC2 compliance efforts, including audit readiness, logging, and traceability., • Mentor and develop DevOps engineers, fostering a culture of ownership and continuous improvement., • Collaborate cross-functionally with Engineering, QA, Data, and Business Systems teams to align priorities and solutions., • Act as a trusted partner to stakeholders, helping translate business needs into technical solutions.Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Qualifications: • Educational Background: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience)., • Professional Experience: Proven experience in a DevOps or SRE role with hands-on expertise in cloud infrastructure, particularly AWS (API Gateway, Lambda, MySQL)., • Compliance and Security Expertise: Experience supporting SOC2 environments and applying strong security practices., • Leadership Skills: Experience leading or mentoring engineers, with the ability to balance hands-on work and team development., • Technical Proficiencies: Strong experience with DevOps and SRE practices, cloud platforms (AWS preferred; Azure/GCP a plus), infrastructure as code, and automation tools., • Experience implementing performance and reliability testing practices (including chaos testing)., • Built or supported internal tools and platforms to improve developer productivity., • Experience with incident management across L1–L3 support models. Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training, and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit ___. Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-AD1

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in ___—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce ___. This role focuses on supporting mid-market customers across NAMER, with a focus on Central and East Coast time zones. The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You’ll thrive here if you’re a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. * Support customers in adopting Maze effectively and building confidence in their research practice. * Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. * Tailor guidance to customers across a wide research maturity range—from seasoned UXRs to teams new to research. * Help customers scale research beyond individuals into broader cross-functional teams. * Own the post-sale relationship and renewal strategy for a mid market book across NAMER. * Drive adoption depth, feature utilization, and long-term engagement across multiple teams and organizational levels. * Fully own the renewal motion—pricing, quoting, negotiation, forecasting, and value narrative. * Maintain strong, predictable renewal forecasting and manage risk early. * Develop deep product expertise to guide customers on advanced capabilities and new features. * Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross-sell pathways. * Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. * Partner with AMs/AEs directly on large, multi-team, or complex expansion initiatives where they lead the commercial negotiation. * Advise senior stakeholders—Design Directors, Heads of Research, VP Product, and occasionally C-suite—on integrating continuous research into their product development processes. * Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. * Deliver strategic recommendations that tie Maze usage directly to business outcomes. * Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. * Surface opportunities to deepen adoption and expand Maze into additional teams. * Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. * Collaborate with Product to shape roadmap priorities informed by customer behavior. * Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. * 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. * Experience supporting Enterprise or mid-market customers, ideally with product, design, research, or technical audiences. * Strong history of owning renewals and driving retention outcomes. * Research-savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). * Teacher mindset: Skilled at translating complex concepts into clear, confidence-building guidance. * Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. * Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. * Executive presence: Confident leading strategic conversations with senior stakeholders. * Startup-ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. * Operationally strong: Organized, proactive, and dependable in managing a dynamic book. * Background or coursework in UX research, product design, behavioral science, or adjacent fields. * Prior experience supporting research, design, or product teams. At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. * Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. * Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. * Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions * Health insurance with international coverage, vision, and dental: 100% of the team member premium paid * For some locations, coverage options vary, please see our ___ for more information * Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources * Life and Disability Insurance, 100% of the team member premium paid * Flexible time off * Meaningful equity * Company retreats, fully paid for by Maze * New MacBook (laptop), paid for by Maze * Paid Family leave: 16 weeks for birth or adoptive parents * $500/month to be used for dependent health insurance coverage * If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! * $1,500 remote work setup fund to ensure you can set up a productive work space * Flexible work schedule where you manage your own working hours * Monthly ___ points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more * Virtual social engagements randomly throughout the year * SWAG, we have some really cool swag * Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits ___. We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. ***We have a strong preference for someone located in the designated region. Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most a We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role The Consultant Relations Manager is responsible for executing field-level consultant engagement activities to strengthen Quantum Health’s presence within assigned consulting firms and territories. This role focuses on building and expanding relationships with producers, account managers, and analyst teams, delivering Quantum Health messaging, identifying near-term opportunity signals, and ensuring consultants understand our product portfolio, differentiation, and value story. The Consultant Relations Manager acts as the frontline educator and relationship developer, supporting territory sales teams by activating consultant influencers and surfacing actionable insights. What you’ll do (Essential Responsibilities) • Territory Relationship Development, • Build and maintain recurring interactions with consultants, brokers, and office influencers., • Conduct education sessions, product updates, and events., • Maintain high-frequency market presence across assigned territory., • Sales Activation & Opportunity Identification, • Surface emerging opportunities, buying signals, and account-level context for Sales VP/BD teams., • Ensure consultants are aware of Quantum Health offerings, product updates, pricing flexibility, and competitive differentiation., • Support RFP awareness and influence during the buyer journey., • Focus on identifying and sourcing opportunities through Consultants and introducing to appropriate sales resources, and assisting as client moves through the funnel., • Market & Competitive Intelligence, • Capture consultant perceptions, emerging competitor themes, price sensitivity, and ROI expectations., • Report insights to Sales, Product, Marketing, and Consulting Relations leadership., • Territory Planning & Execution, • Develop and maintain a territory plan aligned with Quantum Health priorities, event calendars, and relationship-building objectives., • Coordinate activities with VPs of Sales and Business Development Team., • Experience: 2 to 4 years experience in healthcare benefits, point solutions, consulting, or navigation., • Experience working directly with consultants/brokers to sell or position employer healthcare solutions., • Strong execution focus—ability to build relationships across multiple office types and maintain a high-volume engagement cadence., • Ability to communicate current-state product, value story messaging, and performance metrics to external partners., • Must thrive in field-facing work; requires 50%+ travel., • Commitment to safeguarding company and member data in accordance with all policies., • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently., • A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. #LI-AT1 #LI-Remote What’s in it for you • Compensation: Competitive base and incentive compensation, • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more., • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one., • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more., • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development., • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision., • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite., • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check., • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an ___., • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds., • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position., • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship., • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, ___ to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the ___ and ___.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. We’re looking for a Customer Success Enablement Manager to elevate how our Customer Success organization equips teams to drive resolution, prove value, and enable long-term customer outcomes at AssetWatch. This role sits at the intersection of Customer Success, Product, Operations, and Revenue. You will design and operationalize enablement strategies that empower Customer Success Managers (CSMs), Condition Monitoring Engineers (CMEs), Implementation, and Support teams to deliver measurable impact across the full customer lifecycle. As AssetWatch expands its customer ecosystem, AI-driven insights, and enterprise capabilities, this role ensures our teams are aligned, confident, and equipped to translate innovation into customer value. Your work will directly influence retention, expansion, time-to-value, and customer trust. This is a builder role for someone who thrives in cross-functional environments and believes enablement is not just training, but operational leverage. What’s the Opportunity • Own and evolve Customer Success onboarding and everboarding programs, leveraging existing CS training materials and structured paths to reduce ramp time and accelerate performance., • Develop and maintain scalable Customer Success playbooks that standardize best practices across onboarding, renewal, expansion, churn mitigation, and enterprise engagements., • Drive enablement across our core CS technology stack including Salesforce, Vitally, Gong, and QuickSight to ensure adoption, data accuracy, and actionable customer insights., • Translate product roadmap initiatives such as self-service integrations, enterprise APIs, Marketplace expansion, and resolution-focused features into clear enablement plans that prepare CS teams ahead of launches., • Equip teams to clearly articulate AssetWatch’s differentiated value, including AI + human expertise, predictive maintenance outcomes, and ROI storytelling., • Partner cross-functionally with Product, Engineering, Sales, and Operations to align enablement with strategic initiatives and automated resolution workflows., • Establish measurable enablement KPIs tied to customer health, renewal forecasting, time-to-value, and expansion growth., • Create structured feedback loops between frontline teams and leadership to continuously refine messaging, workflows, and training priorities., • Support Customer Success in navigating new offerings ensuring clear positioning, risk communication, and alignment with operational guardrails., • Continuously assess skills gaps across CSMs, CMEs, and support roles, and implement targeted programs to elevate strategic conversations, technical fluency, and enterprise-level engagement. Qualifications • 4+ years of experience in Customer Success Enablement, Customer Success Operations, Revenue Enablement, or a similar cross-functional role within a SaaS or industrial technology organization., • Strong understanding of Customer Success systems, including Salesforce, Vitally, Gong, and analytics dashboards., • Experience developing and scaling playbooks, onboarding programs, and operational documentation that drive consistency and reduce friction., • Deep understanding of the AssetWatch value narrative including predictive maintenance, AI-driven insights, and human expertise combined., • Ability to translate product innovation and roadmap updates into practical enablement programs aligned with customer-facing impact., • Strong cross-functional collaboration skills, with experience partnering across Product, Engineering, Sales, and Operations to influence outcomes., • Data-driven mindset with experience defining KPIs and measuring enablement impact against retention, expansion, and customer health metrics., • Exceptional communication and facilitation skills, comfortable leading virtual and live training, building multimedia content, and presenting to executive stakeholders., • Experience in predictive maintenance, IoT, industrial technology, or B2B SaaS environments preferred. #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership • Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities, • Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility, • Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers, • Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution • Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities, • Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement, • Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms, • Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption, • Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact • Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities, • Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes, • Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage, • Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership • Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management, • Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design, • Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications • Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus, • 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products, • Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems, • Proven track record of successfully launching and scaling AI/ML products from conception through growth, • Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations, • Strong business acumen with experience in product positioning, pricing, and go-to-market strategy, • Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences, • Experience leading through influence in matrixed, global organizations with distributed teams, • Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications • Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies, • Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities, • Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization, • Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices, • Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration), • Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement, • Experience with AI agent orchestration frameworks and platforms, • Background working in fast-paced, high-growth SaaS companies serving enterprise customers, • Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300—$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. The Onboarding team at Stitch Fix sits at the critical intersection of Growth and Personalized Style Understanding. Stitch Fix was a pioneer in this space, building a business model centered on AI and data science from day one. The Onboarding team sits at the very beginning of this journey, owning the "first 30 minutes and the first 30 days." We are responsible for evolving our industry-leading onboarding experience from a traditional signup flow into a conversational, AI-driven discovery engine. We bridge the gap between a client’s initial curiosity and their first moment of delight, ensuring they feel seen, understood, and inspired from their very first click. As a Senior Product Manager, you will be the strategic lead for our Onboarding Pod. You will own the roadmap for our Gateway/Landing pages, the Style Quiz, and the new Style Playback experience. This is a high-impact IC role where you will guide 1–2 more junior PMs, orchestrating a cohesive strategy across multiple work-streams. You will act as the primary bridge between Marketing (who drive traffic and own the budget) and Brand (who own the creative vision). Your job is to use influence and data-backed insights to identify the missing features—like seasonal browsing or brand showcases—that turn curious prospects into lifelong clients. • Lead the Onboarding Pod: Set the 6–12 month vision for a cross-functional team of Engineers, Designers, and Data Scientists. You’ll provide mentorship and tactical guidance to junior PMs while maintaining ownership of the most complex strategic bets., • Next Gen AI-powered Onboarding: Pioneer a radically new onboarding experience. You will explore how a more visual and AI powered experience can create a "living profile" that builds trust from the first interaction., • Master the "Onboarding Paradox": You will solve the challenge of creating a low-friction signup flow that still captures the deep, high-signal data necessary to ensure a client's "First Fix" is a resounding success., • Drive Style Playback: Transform the "StyleFile" from a static profile into a modern, shoppable experience. You’ll help clients see their evolving taste reflected back to them, turning data capture into a moment of inspiration., • Reimagine our Landing Page Strategy: Partner with Marketing and Brand to reimagine our landing pages. You’ll identify and build the features that communicate our value—such as "Show More Awesome Merch"—allowing prospects to see our seasonal styles and top brands before they even sign up., • Harmonize Cross-Functional Goals: You’ll be the connective tissue between growth-focused marketing targets and the technical requirements of our Data Science styling models, ensuring all teams are aligned on the definition of a "successful" new client., • Strategic Leader (8+ Years Experience): You have a proven track record of leading complex, 0-to-1 initiatives and setting 6–12 month roadmaps. You are ready to lead the Onboarding Pod, providing mentorship and tactical guidance to junior PMs., • Data Intuition & the “Onboarding Paradox”: You possess deep data intuition and understand how to build intelligent consumer experiences. You know how to optimize for high conversion without sacrificing the deep “style signal” required to ensure a successful First Fix., • Values-Driven Collaborator: You lead with humility, curiosity, and accountability. You are a “bright and kind” partner who can harmonize conflicting viewpoints to ensure the best decision is made for the client and the company., • Mentorship Mindset: You enjoy raising the bar for the PM craft and are ready to guide and uplevel 1–2 junior PMs within your pod., • Analytical Rigor: You are a systems thinker who can connect quantifiable measures (conversion, bounce rates) to long-term business outcomes (Fix success, retention)., • Bonus Points: You have experience in subscription models, e-commerce recommendation systems, or a background in fashion/apparel., • We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix., • We cultivate a community of diverse perspectives— all voices are heard and valued., • We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail., • We win as a team, commit to our work, and celebrate grit together because we value strong relationships., • We boldly create the future while keeping equity and sustainability at the center of all that we do., • We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact., • We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$145,100—$242,000 USD ___ leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: ___ Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ___ or ___. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email ___. You can read more about Recruiting Scam Awareness on our FAQ page here: ___

Amplitude is the leading AI analytics platform, helping over 4,300 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories by G2, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at ___. As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. The candidate MUST be able to support west and central located customers. The ideal cities include, but not limited to, the following. The ideal cities include, but not limited to, the following: San Francisco, CA Seattle, WA Los Angeles, CA San Diego, CA Portland, OR Denver, CO Phoenix, AZ Remote - West About The Role & Team Join us as we deliver innovative and creative solutions to our customers. We're looking for a Senior Customer Success Architect that will be based in the west region with experience providing guidance on data management and consultative support on customer taxonomy and tech stack. Maintaining and establishing clean product analytics data is critical for our customers to be able to understand and drive their products forward. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment and possesses a strong curiosity for "how things work" and "how things should work". You are a solution- and execution-oriented individual with a dedication for getting things done. As a Senior Customer Success Architect, you will: • Serve as a trusted technical advisor for our customers., • Possess a mastery of Amplitude products in order to provide strategic consultation in taxonomy design, instrumentation and data governance., • Be an expert in the Digital Optimization System in order to successfully guide our customers as they integrate Amplitude into additional data flows and business processes, thereby making Amplitude an integral business partner., • Gather, organize, and report trends and customer insights to optimize business processes, documentation and services., • Collaborate cross-functionally with teams like Amplitude's Product, Engineering, Platform Support and Customer Success Manager to streamline internal processes and improve data management experience for our customers., • Potential travel is once per quarter. You'll be a great addition to the team if you have: • Execution and customer service oriented skills, able to effectively prioritize and complete customer deliverables on-time and drive outcomes., • Excellent verbal and written social, presentation, and interpersonal skills, with the ability to effectively explain complex technical concepts to stakeholders with an array of experience levels and technical competencies., • Problem-solving mentality and positive attitude towards the change that comes with working at a rapidly growing company., • Prior experience working with SaaS solutions in the following domains is preferred: product analytics, digital marketing, A/B testing, business intelligence, customer data platforms, data warehouses/pipelines, or any of our___. At a minimum, you need to have: • At least 5 years of customer facing technical experience, with a demonstrated record of successfully engaging with enterprise accounts., • Competent in API / SDK concepts, programming languages and concepts that underpin modern web and mobile development (e.g. SQL, JavaScript, Java, Python, Android, iOS, RESTful APIs). The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era. Some of our benefit programs include: • Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental,Vision on select plans, • Flexible time off, paid holidays, and more, • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more, • Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support, • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only), • Employee Stock Purchase Program (ESPP) Other fun facts about Amplitude: • We were recognized in the ___., • Our customers love us! They've said we're the ___ for 15 quarters in a row on G2., • We're focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™, • We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world., • We invest in our people. We offer mentorship programs, management training, and wellness initiatives., • We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off., • We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL., • We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo., • Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom. Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. This role is eligible for equity, benefits and other forms of compensation. Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $151,000 - $227,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $168,000 - $252,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $151,000 - $227,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $151,000 - $227,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan. #LI-Remote #LI-GF1 By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the ___. Staying Safe - Protect Yourself From Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @___ email address. You can learn more about how to protect yourself from these types of fraud by referring to ___. Please exercise caution and cease communications if something feels suspicious about your interactions.

Are you an experienced customer success professional who thrives on building trusted relationships with sophisticated investment management clients? Do you enjoy partnering with enterprise stakeholders to drive product adoption, measurable outcomes, and long-term value? Are you excited to operate at the intersection of financial services, SaaS, and AI-powered technology while shaping strategic customer journeys? If so, we invite you to be a part of our innovative team. As a Strategic Customer Success Manager, you will own and grow relationships across a portfolio of mid-enterprise and large investment and wealth management firms. You will guide customers from onboarding through long-term maturity, accelerating time-to-value, driving adoption, and identifying opportunities for expansion. This role sits at the center of customer outcomes, partnering closely with Sales, Product, and Support to ensure alignment between client goals and platform capabilities. You will leverage cutting-edge technologies—including AI tools like ChatGPT, Glean, and Claude Code—along with platforms such as Salesforce and Pendo to surface insights, streamline workflows, and deliver proactive, high-impact customer engagement at scale. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.If this excites you, we’d love to meet you! You must be work authorized in the United States without the need for employer sponsorship. The impact you will have: • Build trusted relationships with investment and wealth management clients to drive adoption, satisfaction, and long-term partnership, • Guide customers through onboarding and implementation readiness to accelerate time-to-value, • Develop and execute strategic account plans aligned to client business objectives and measurable outcomes, • Drive product adoption through training, enablement sessions, and ongoing strategic guidance, • Identify and advance expansion opportunities through increased platform utilization and cross-functional alignment, • Manage renewals and retention strategies while maintaining strong customer sentiment and engagement, • Partner with Sales, Product, Support, and Customer Experience teams to resolve issues and remove adoption barriers, • Advocate for customer needs by translating feedback into actionable insights for internal teams, • Enable customer advocacy through references, case studies, and community engagement, • Build executive and end-user relationships to deepen strategic alignment and long-term value, • Leverage data and AI-enabled tools to monitor health, analyze trends, and proactively mitigate risk, • Collaborate with teammates to share knowledge and continuously improve processes and workflows, • Take ownership of customer outcomes while demonstrating resilience and a growth mindset, • Exemplify Ridgeline’s core values and maintain a strong security-first mindset What we look for: • 8+ years of experience in Customer Success, SaaS account management, consulting, or similar client-facing roles, • Strong understanding of financial markets and the institutional or HNW investment lifecycle across front, middle, or back office workflows, • Familiarity with investment products including equities, fixed income, derivatives, funds, private assets, and FX, • Proven ability to manage enterprise customer relationships and drive product adoption in a B2B SaaS environment, • Excellent communication skills with the ability to engage both executive stakeholders and end users, • Demonstrated ability to manage multiple priorities in a fast-paced, high-growth environment, • Analytical mindset with the ability to translate data into actionable customer strategies, • Comfort leveraging modern tools and AI-driven workflows to enhance productivity and outcomes, • Strong organizational skills and attention to detail across multiple accounts and initiatives, • Ability to collaborate cross-functionally with go-to-market, product, and customer teams, • Willingness to learn and apply emerging technologies within a business domain, • An aptitude for problem solving, • Ability to communicate effectively, • Serious interest in having fun at work Bonus: • Experience working with investment management software platforms, • Familiarity with tools such as Salesforce, Pendo, Slack, Jira, Confluence, and Excel, • Basic understanding of APIs, AWS, or public cloud infrastructure, • Progress toward or completion of certifications such as CFA or CAIA, • Experience contributing to customer advocacy programs, events, or community initiatives About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.” About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.” Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the ___. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions. Compensation and Benefits The cash compensation amount for this role is targeted at $187,000 - $234,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our ___ for a more comprehensive overview of our perks and benefits. #LI-Remote

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking. Lendbuzz is a fintech startup founded in 2015 by MIT alumni using cutting-edge machine learning to revolutionize vehicle financing and change the way deserving borrowers access credit. We are in full scale-up mode with backing from great investors, having recently raised our Series D. We are growing rapidly, and we need your help. Come join us! Join Lendbuzz, where we're shaping the future of auto finance with AI. As a Product Manager for Contact Center Strategy, you'll be at the forefront of crafting our contract center strategy and technology. You'll enhance self-service options, improve customer interactions, and drive innovation. Your role isn't just about products; it impacts every part of our business, with endless opportunities for growth. Come thrive in our dynamic environment, leading the way in AI and machine learning for auto finance. This position offers the flexibility of being hybrid, allowing work either in our Boston office or remotely, with occasional travel to our Boston office as necessary * Craft a contact center vision and strategy that’s aligned with tech and operational leaders * Orchestrate a holistic, scalable contact center solution that maximizes customer experience while increasing efficiency * Create a digital-first strategy shifting call volume intelligently towards digital channels for maximum impact and ROI * Align with leadership on key business metrics for collections and customer care * Optimize outbound campaigns leveraging ML/Predictive modeling to improve right party contacts rates as well as payment outcomes * Collaborate with operations teams on supporting workforce management systems * Partner closely with engineering to drive the creation, planning, prototyping, and development of products and features in support of key product metrics and goals * Foster strong relationships with subject matter experts, analysts, data scientists, and technology teams across Lendbuzz * Own, prioritize and maintain the product backlog * Analyze and articulate insights from data to inform product roadmap decisions and drive alignment across functions and senior leadership * Break down features into detailed stories and acceptance criteria that can be executed by an agile team. Find ways to deliver value incrementally. * Effectively communicate to a wide business audience project status and post-launch measurement of progress * 6+ years of experience in Product Management roles * 5+ years of experience in contact center technologies * Proven ability to scope and author comprehensive business and technical product requirements. * In-depth knowledge of Scrum, Kanban, or other agile software development methodologies * Significant experience running inbound and outbound campaigns a must * Strong project management skills, with a keen attention to detail and ability to manage projects of varying sizes and scopes * Passion for product development, data science, and the intersection of software and finance, with additional experience in financial markets or the automotive industry being a plus. * Ability to collaborate effectively across functional groups with adaptability and empathy * Proven ability to prioritize and manage multiple complex work streams simultaneously, ensuring efficient and effective project execution. * Demonstrated capability to prioritize and manage multiple complex work streams simultaneously, ensuring efficient and effective project execution * Strong communication skills for providing clear direction and motivating project teams effectively We believe: Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds. Compassion is a strength. We care about our customers and look to build long-term relationships with them. Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible. Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions. Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity. If you believe these things too then we would love to hear from you! A Note on Recruiting OutreachWe’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @. We will never ask for sensitive information or conduct interviews via messaging apps.

WHO WE ARE SQUIRE is the leading business management system designed for the needs of barbers, shop owners, and their communities. We believe the pursuit of artistry and autonomy should not be restricted by the complexities of running a business. With SQUIRE, we provide custom-branded tools, resources, and guidance to help barbers of all stages and experience levels attract and retain more customers, efficiently manage their shop operations, and increase their revenue. Founded in 2015, SQUIRE is trusted by more than 30,000 barbers across 5,000+ shops in more than a thousand cities worldwide. From streamlined booking and opening new shops to real-time earning dashboards and building lasting customer relationships, SQUIRE supports shop owners in seamlessly bridging the gap between their personal craft and business goals. SQUIRE enables barbers everywhere to unlock their full potential both as artists and as entrepreneurs. For more information, please visit ___ or download the SQUIRE app from the App or Play Store. SUMMARY As a Customer Success Manager, you will be responsible for driving post-sale customer health through proactive account management — ensuring product adoption, identifying upsell and cross-sell opportunities, de-escalating issues, and reducing churn across your book of business. Serving as the primary point of contact for our customers, you’ll build strong, trust-based relationships that foster engagement, retention, and growth. In this role, you’ll also act as the voice of the customer - identifying ways to enhance their experience, providing strategic insights to leadership, and championing a customer-first culture that supports the long-term success of both our clients and the organization REPORTS TO Manager, Customer Success • Manage the customer journey for 1-to-many book of business, ensuring each customer receives an exceptional experience aligned with their desired outcomes., • Drive customer lifetime value (LTV), net dollar retention (NDR), and satisfaction (NPS) through increased product adoption and engagement., • Build and maintain strong customer relationships through proactive account management and outcome-focused strategies., • Identify and recommend upsell and cross-sell opportunities that align with customer goals and enhance their overall experience., • Serve as the voice of the customer, providing strategic insights to leadership and helping guide improvements that elevate the customer experience., • Mitigate churn by addressing risks, resolving challenges, and cultivating long-term customer health and loyalty., • Contribute to a culture that inspires the organization to keep our customers at the center of everything we do. The duties and responsibilities outlined above are not a comprehensive list and additional tasks may be assigned from time to time based on business needs. • 2+ years of experience in Customer Success Management, ideally within a SaaS or technology-driven environment., • Proven success managing a high-volume, one-to-many customer portfolio, with a focus on retention, renewals, and customer satisfaction at scale., • Experience supporting and growing SMB customers, with a strong understanding of their goals, challenges, and buying behavior., • Skilled in relationship management and conflict resolution, with the ability to de-escalate complex situations while maintaining trust and professionalism., • Strong empathy, active listening, and communication skills; calm, resourceful, and confident under pressure., • Ability to travel within the US and Canada as needed (approximately 10% annually)., • Base Salary ($70,000 - $78,000) + Variable Compensation (20%), • New hire stock grant, • 100% employer paid medical, dental, and vision insurance for you and your dependents, • 401K plan with company contribution, • Generous PTO and Parental Leave policies Interview AccommodationsSQUIRE is committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are an individual with a disability requiring an accommodation to apply for an open position, please email your request to ___ and someone on our team will respond to your request. EEO ProvisionSQUIRE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pay Transparency Nondiscrimination ProvisionSQUIRE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. E-Verify ParticipationSQUIRE participates in E-Verify. Learn more about E-verify ___. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at ___. What You’ll Do: The Insights team at CoreWeave is responsible for helping customers understand what’s happening inside their CoreWeave cloud environments clearly, proactively, and at scale. We build intelligent observability experiences that surface high-value signals across performance, reliability, and cost, enabling customers to operate complex GPU-powered systems with confidence. This team sits at the intersection of infrastructure, observability, and UX, partnering closely with Engineering and Design to turn raw telemetry into actionable insight. About the role: As a Staff Product Manager for Insights, you will own the strategy and execution of Insights experiences within CoreWeave’s observability portfolio. Your day-to-day work will focus on defining how customers discover, understand, and act on signals across their AI workloads, through dashboards, alerts, and AI-powered insights. You’ll lead high-impact problem areas such as cost optimization and workload efficiency, shaping how insights are proactively surfaced rather than manually discovered. This role requires deep technical understanding, strong product judgment, and the ability to operate across multiple engineering teams in a complex, data-rich environment. In this role, you will: • Own the Insights product area, defining vision, roadmap, and success metrics across observability experiences., • Drive AI-powered insights and alerting, including Grafana-based experiences that surface high-signal, low-noise information to customers., • Translate raw telemetry (metrics, logs, events) into curated, actionable insights that help customers understand performance, reliability, and cost drivers in their AI workloads., • Partner with Engineering and Design to ship proactive insights, including natural-language and automated analysis where appropriate., • Go deep on priority domains such as cost optimization, identifying what signals matter most and how they should be presented to drive action., • Use customer feedback, usage data, and experimentation to continuously validate impact and improve adoption of Insights features. Who You Are: • Strong familiarity with observability systems, particularly tools such as Grafana., • Hands-on experience with PromQL and LogQL, and a solid understanding of metrics and log-based analysis., • Experience building or product-managing AI-powered insights, including natural-language or automated signal discovery., • Strong understanding of cloud infrastructure and customer concerns related to monitoring, performance, reliability, and workload optimization., • Proven experience translating complex technical data into customer-facing product experiences., • 5+ years of product management experience, with ownership of technically complex product areas Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. • You love solving hard customer problems using data and systems thinking., • You’re deeply curious about how customers operate AI workloads day-to-day and how tools can better fit their workflows., • You consider yourself an expert in cloud infrastructure observability. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! “The base salary range for this role is $188,000 to $275,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).” What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration ___- California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the ___, CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: ___. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. As Senior Product Manager, you will own the foundational platform, workflow, and infrastructure capabilities that power Datavant’s retrospective coding and reporting ecosystem. This role is responsible for building and evolving foundational services and infrastructure while sitting at the center of Datavant’s coding architecture, connecting data ingestion and ML platforms to in-app experiences. The scope of work includes reports, internal tooling & interfaces, in-app dashboards, reference data management, user management and maintenance of backend infrastructure and services. Success in this role often looks invisible when things work and immediately critical when they don’t. You will navigate competing priorities across products, modernize legacy systems while supporting live operations, and build platforms that enable others to move faster. The ideal candidate combines deep healthcare data expertise with strong product management skills, and thrives at the intersection of product, data integration, analytics, engineering, and operations, balancing delivery velocity with scalability, performance, reliability, and long-term platform health. If you enjoy solving complex systems problems, influencing without direct authority, and building foundations that scale, this role offers outsized impact. • Product Strategy: Own and evolve the product vision, strategy, and roadmap for the Coding core pod within the Retrospective Risk Adjustment Coding Product Suite, • Product Execution: Drive end-to-end execution of the Coding Core roadmap by translating complex, cross-product needs into clear initiatives; partner closely with Engineering and DevOps to sequence work, manage dependencies, make pragmatic tradeoffs, and ensure reliable delivery across shared services and infrastructure., • Partnership with Product Design: Partner with Product Design to shape intuitive, scalable experiences for internal tools and platform surfaces (e.g., reporting delivery interface), ensuring complex systems and data are surfaced in ways that are usable, consistent, and aligned with user needs while balancing UX investments with platform priorities., • Scalability: Ensure systems, reporting and analytics are scalable, performant, observable, and reliable under high-throughput, stateful workloads. Improve observability, traceability, and operational tooling. Reduce manual interventions, support burden, and platform fragility, • Stakeholder Management: Act as the primary product point of contact across Product, Engineering, Operations, aligning diverse stakeholders on priorities, tradeoffs, and delivery timelines; proactively manage expectations, surface risks early, and drive decisions across teams with competing needs., • Experience: 5+ years in product management or data product roles, ideally within healthcare. Must possess strong knowledge of product development practices and SDLC. Proven ownership of platform, infrastructure, or data-heavy systems, • Domain Expertise: Well-versed in the key underlying healthcare data sources that support risk adjustment coding, including standards such as HL7, FHIR, CMS files, etc., • Cross-Functional Partner: Experience collaborating with Data Science, Engineering, Data Integrations, Machine Learning / Infrastructure, and Client teams to develop solutions, • Execution-Oriented: Comfortable owning complex problems and delivering results in fast-paced, ambiguous environments We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$170,000—$200,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement ___. ___, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it ___ by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it ___. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We’re seeking an exceptional Group Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and merchant experience. This role is ideal for someone who loves to solve complex problems, leads through clarity, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Group Product Manager at Ordergroove, you’ll set product vision and strategy, lead and mentor Product Managers, elevate how we make product decisions, and ensure we’re building durable, extensible solutions that help brands move from transactional commerce to long-term customer relationships. You’ll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on leadership role for someone who can zoom out to define strategy and zoom in to unblock teams, sharpen execution, and raise the bar for product quality and impact. What You Will Do: • Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove’s value, defining how merchants get started, see value, and grow. You’ll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap. Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You’ll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans.Operate as a High-Impact, High-Visibility Product Leader – Serve as the Product leader for Merchant Growth with regular C-suite exposure and influence. You’ll earn trust across Product, Engineering, GTM, and Operations, level up the impact of two product teams, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company. • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Develop & Elevate Product Talent – Lead, coach, and grow Product Managers across interconnected areas, raising the bar on product discovery, experimentation, customer insight, and metrics-driven decision-making., • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 7+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses; 3+ years in people leadership or cross-functional leadership roles., • Track record of owning strategy and delivering measurable impact at scale., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams., • Passion for mentoring and developing high-performing product talent., • Experience owning product strategy across multiple product areas or teams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $209,000 + equity.

GTM Engineer - GTM Engineer - DockMaster About Dockmaster.com Dockmaster.com is the leading marina management platform serving entertainment attractions and venues across the waterfront industry. Our software powers dock operations, reservations, billing, and guest experiences for marinas nationwide. We’re building a modern revenue engine to match our ambitions — and this role is at the center of that transformation. The GTM Engineer is a hybrid builder–operator who designs and maintains the technical infrastructure that powers Dockmaster’s revenue engine. Rather than manually running sales and marketing operations, you’ll build systems that automate, scale, and optimize them. You’ll sit at the intersection of engineering, data, and go-to-market strategy — turning workflows that take hours into systems that run in seconds. In short: you don’t just run the playbook — you build the machine that runs it. Working cross-functionally with Sales, Marketing, Product, and Professional Services. You’ll be embedded within the revenue team but operate with significant autonomy — think of yourself as the engineering arm of the go-to-market organization. Collaborates With Sales (SDRs, AEs), Marketing, Product, Data, Professional Services, Product Manager, Sales, Marketing Lead. Why Dockmaster • Ground-floor opportunity to build the entire GTM technical infrastructure from scratch, • Direct impact on revenue — your systems will power every dollar of new business, • Work alongside a leadership team that values speed, experimentation, and automation-first thinking, • Category-defining SaaS platform in a vertical with massive, untapped potential What your day will look like: Sales Automation and Productivity • Build and maintain tools that dramatically increase SDR and AE productivity across the full sales cycle, • Design automated lead enrichment pipelines that append firmographic, technographic, and intent data to inbound and outbound leads in real time, • Build prospecting automation workflows that surface high-fit accounts based on ICP criteria and buying signals, • Architect CRM workflow automations in HubSpot to enforce pipeline hygiene, automate stage progression, and trigger internal notifications, • Develop AI-driven outbound messaging sequences that personalize at scale using prospect-specific context, • Create the systems that generate and nurture a pipeline without constant manual intervention, • Build automated outbound campaign engines that execute multi-channel sequences (email, LinkedIn, phone) on a defined cadence, • Develop AI-generated personalized outreach at scale, adapting messaging to prospective industry, role, and stage, • Implement data scraping and lead sourcing workflows to build targeted prospect lists from public data sources, • Create trigger-based prospecting systems (e.g., a marina raises funding or announces expansion → AI detects → personalized outreach generated → SDR notified), • AI across the revenue stack to give Dockmaster an outsized competitive advantage in speed and personalization, • Build and manage AI SDR assistants that handle initial prospect engagement, qualification, and handoff, • Develop AI-generated demo environments and personalized demo prep packets, • Create AI proposal and SOW generation tools that reduce deal cycle time, • Implement AI call summary and coaching workflows that feed insights back into the sales process, • Build the dashboards and models that give leadership real-time visibility into revenue performance, • Design pipeline analytics dashboards that track stage velocity, conversion rates, and bottlenecks, • Build and refine lead scoring models that prioritize the highest-value opportunities for sales, • Implement end-to-end conversion tracking across marketing and sales touchpoints, • Create experimentation analysis frameworks to measure the impact of GTM tests, • Run a high-velocity experimentation program that continuously improves GTM performance, • Target: 10–20 experiments per month, • Test different ICP segments to identify under-penetrated verticals within the marina and entertainment industry, • A/B test outreach messaging across channels, personas, and value propositions, • Run pricing and packaging experiments in collaboration with product and finance, • Optimize the demo → POC → close conversion funnel with structured tests and measurement You’ll be expected to work fluently across the following (or equivalent) tools: • Category Tools CRM and Sales Engagement HubSpot (primary), Salesforce familiarity a plus, • Enrichment and Prospecting ZoomInfo, • AI and LLMs OpenAI APIs, Claude, custom AI workflows, • Data and Analytics SQL, Looker / Metabase / HubSpot reporting, Google Sheets, • Outreach and Sequencing HubSpot Sequences, Outreach, or equivalent, • 3+ years of experience in revenue operations, sales engineering, growth engineering, or a technical GTM role, • Hands-on proficiency building automations in CRM platforms (HubSpot strongly preferred), • Working knowledge of APIs, webhooks, and integration platforms (Zapier, Make, or custom code), • Experience implementing AI/LLM-powered workflows in a business context, • Strong analytical skills with the ability to build dashboards and interpret pipeline data, • Bias toward action: you ship fast, measure results, and iterate, • Excellent cross-functional communication — able to translate between sales, marketing, and engineering, • Experience in B2B SaaS, ideally selling into niche or vertical markets, • Background in the marina, attractions, hospitality, or venue management space, • Proficiency in Python or JavaScript for building custom tools and scripts, • Familiarity with Clay, Apollo, or similar enrichment and prospecting platforms, • Track record of running structured growth experiments with measurable outcomes, • Fluent in English, both written and verbal, is essential We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #Dockmaster

About Jorie AI Jorie AI occupies a uniquely interconnected position at the center of the healthcare industry. As an inseparable part of today's healthcare billing ecosystem, we use leading-edge, AI-infused Robotic Process Automation (RPA) to transform end-to-end Revenue Cycle Management (RCM) and provide premier financial and practice management services. Our Work Environment • Remote-First: 100% remote opportunities within the USA., • Career Growth: Significant potential for advancement., • Work-Life Balance: Flexible environment promoting personal well-being., • Culture: Collaborative and friendly company atmosphere. Benefits & Perks • Financial: 401(k) matching up to 4%., • Health: Comprehensive Medical, Dental, and Vision insurance., • Security: Employer-paid Life insurance ($25,000) plus Long/Short Term Disability., • Time Off: 2 weeks PTO and 10.5 paid holidays. Job Overview We are seeking talented Software Engineers to join our Special Projects Team. In this role, you will contribute to high-impact R&D projects focused on RPA, AI, and Revenue Cycle Management. Reporting to the Engineering Manager for Special Projects, you will have the opportunity to shape novel technical initiatives from initial prototype to full production deployment. Key Responsibilities • Develop & Implement: Design software solutions supporting RPA, AI, and healthcare automation., • Code Quality: Write clean, testable, and maintainable code, primarily in Python., • Integrate: Connect AI/ML models, APIs, and healthcare data systems (FHIR, HL7, EDI)., • Collaborate: Partner with the team to define technical requirements and architecture., • Test & Deploy: Conduct unit/integration testing and support deployment via CI/CD and containerization., • Compliance: Maintain strict adherence to industry standards, including HIPAA and HITRUST. Qualifications Required: • Education: Bachelor’s degree in Computer Science, Engineering, or a related field., • Experience: 3+ years of professional software development experience., • Technical Stack: Proficiency in Python, RPA, AI/ML frameworks, and cloud environments (Azure, AWS, or GCP)., • Healthcare Tech: Experience with healthcare APIs or interoperability standards (FHIR, HL7, EDI)., • Authorization: Must be legally authorized to work in the USA (No C2C, No Visa Sponsorship). Preferred: • Experience with Docker, Git, and CI/CD pipelines., • Exposure to NLP, anomaly detection, or predictive modeling., • Background in healthcare automation or RCM systems., • A collaborative mindset with a passion for solving complex healthcare challenges. Location & Hours • Location: Remote (USA only)., • Standard Hours: Monday–Friday, 8:00 AM – 5:00 PM CST., • Flexibility: Occasional flexible hours may be required based on project needs.

Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. We’re looking for a Product Manager to help drive the roadmap and execution of the Made Card and homeowner platform. You’ll work cross-functionally to launch features that delight homeowners, improve financial outcomes, and advance our mission. This is a role for someone who loves rolling up their sleeves, balancing user insights with business needs, and bringing new ideas from concept to launch. * Own product initiatives from discovery through delivery, ensuring features ship on time and add real value for homeowners. * Translate company strategy and customer insights into clear product requirements and user stories. * Collaborate closely with design and engineering to deliver elegant and intuitive user experiences. * Partner with partnerships, operations, and marketing to ensure launches align with business goals. * Conduct competitive analysis, user research, and data analysis to inform roadmap decisions. * Track performance against KPIs and refine products through iteration. * Contribute to product culture and processes as an early member of the PM team. * 3–5 years of product management experience, ideally in consumer fintech, credit cards, or high-growth startups. * Demonstrated ability to ship successful products end-to-end. * Strong analytical and problem-solving skills with a user-first mindset. * Excellent collaboration and communication across technical and non-technical teams. * Comfortable with ambiguity and fast-paced startup environments. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! * Experience in credit cards, rewards, lending, or proptech. * Background in consumer-facing financial or homeowner tools. * Familiarity with growth marketing and partner-driven distribution models. * Passion for credit cards, points, and the homeownership journey. You’ll play a key role in building the Made Card and homeowner platform from the ground up. As one of the early PMs, you’ll have direct ownership over features that shape the customer experience and help scale the business — with visibility and growth opportunities as the company expands. * Base Compensation Band: $120,000–$160,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly team and company outings! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from ___ emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to ___ if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time.

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at ___ and connect with our passionate community on our ___. As a Senior Customer Success Manager, you will lead high-level strategic partnerships across major school districts in the Western US to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a regional expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional. Candidates must reside in Mountain or Pacific time zones. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: * Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Gross Revenue Retention (GRR) rate above target through strategic price increases and seat expansion. * Product Adoption: You will drive active usage across your districts by maintaining a deep understanding of the product and delivering high-impact training and implementation strategies that add value throughout the customer journey, ensuring our tools become essential to daily teacher workflows. * Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. * Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. * Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. * Key Metrics of Success * Revenue Retention (GRR, NRR) * Churn Rate * Pilot conversion * Expansion Growth * Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: * Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. * Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. * Relationship-Driven: You build deep trust with teachers and district leaders alike. * Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. * Project Management: You bring structure to complex, multi-stakeholder rollouts and can hold a district accountable to a shared implementation plan. Required * 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a B2B SaaS or EdTech environment, with a strong preference for K-12 EdTech * A proven track record of meeting revenue retention and expansion targets. * Demonstrated experience leading commercial conversations around renewals, expansions, and pricing * Technically proficient and able to manage tools such as Salesforce, Gong, and LMS integrations * Comfort and availability to travel up to 30% of the time * Must reside in Pacific or Mountain time zones Preferred * Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? * Work on cutting-edge AI technology that directly impacts educators and students. * Join a mission-driven team passionate about making education more efficient and equitable. * Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: * Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. * Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. * Every employee is offered generous stock options, vested over 4 years. * 401k match & monthly wellness stipend. Our Values: * Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. * Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. * Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. * Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. * Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. * Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. * Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

Runpod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. Founded in 2022, we are a rapidly growing, well-funded company with a remote-first organization spread globally. Our mission is to create a foundational platform for developers to build and run custom AI systems that scale. Join us as we shape the future of AI. Runpod was designed from the ground up to operate across heterogeneous partner infrastructure. This architectural foundation has enabled us to build a global data center footprint spanning diverse hardware types, geographies, and operating environments, all orchestrated through a single platform. We are now extending this core advantage into a new market. Runpod Anywhere enables customers who already own and operate GPUs and storage clusters to bring their infrastructure onto the Runpod platform. Customers can orchestrate workloads across their own hardware using Runpod’s SDKs, APIs, CLI, and console, while seamlessly bursting excess demand into Runpod’s cloud when capacity constraints arise. This allows teams to avoid planning for peak compute demand while retaining full control over their existing investments. The Senior Product Manager for Runpod Anywhere will lead our comprehensive entry into this new market. This role is responsible for building a new business line largely from scratch: defining the ideal customer profile, understanding the competitive landscape, articulating differentiated value, and delivering a four-quarter roadmap that elevates customer-owned infrastructure to a first-class citizen within the Runpod platform. This is an exceptional opportunity to create an entirely new market offering built on top of Runpod’s core competitive strengths, refined and proven over the past three years. Responsibilities: • Be the voice of our customer: Engage deeply with prospects, customers, and partners who own and operate GPU infrastructure to understand their technical, operational, and business needs. You’ll be expected to conduct frequent customer conversations and translate insights directly into strategy and execution., • New market definition and strategy: Define the target customer segments and ideal customer profile (ICP) for Runpod Anywhere. Establish clear market positioning, differentiated value propositions, and a point of view on where Runpod wins versus alternatives., • Product strategy and roadmap: Develop and execute a multi-quarter product strategy and roadmap that brings Runpod Anywhere to market as a first-class offering. Leverage existing platform capabilities while identifying and prioritizing net-new investments required for customer-owned infrastructure., • User Experience Design: Collaborate with UX/UI teams to ensure product design effectively addresses developer needs, improving ease of use and functionality., • Competitive analysis: Analyze competitors across on-prem orchestration, hybrid cloud, GPU management platforms, and adjacent solutions. Incorporate insights into product direction, messaging, and execution, and communicate findings clearly across the company., • Agile planning and execution: Maintain a well-curated backlog and lead agile planning and execution in partnership with engineering. Drive delivery of complex, distributed systems with a high bar for reliability, performance, and developer experience., • Go-to-market enablement: Partner closely with Sales, Marketing, and Customer Success to shape launch plans, messaging, pricing considerations, and enablement materials. Ensure teams are equipped to sell, onboard, and support Runpod Anywhere customers successfully., • Cross-functional leadership: Work across engineering, infrastructure, partnerships, legal, and business teams to align product development with company goals and operational realities., • KPI definition and management: Define and track success metrics for Runpod Anywhere, spanning adoption, engagement, revenue impact, and customer outcomes., • Executive storytelling: Clearly communicate product strategy, progress, and tradeoffs to company leadership. Engage directly with strategic customers and partners to build confidence in Runpod’s long-term vision., • Understand AI market trends: Be an expert in all things AI, understanding the latest developments, frameworks and models that are driving the industry forward. Communicate your expertise internally and demonstrate thought leadership externally at conferences and community events. Requirements: • 5+ years of experience in Product Management, with meaningful ownership over complex, technical products., • Experience working with developer platforms, infrastructure products, or DX-focused tools., • Demonstrated experience launching new products or entering new markets strongly preferred., • Prior experience as a professional software engineer building distributed systems strongly preferred., • Strong understanding of modern software development workflows and agile execution., • Experience with AI and ML platforms strongly preferred., • Proven ability to define strategy in ambiguous environments and translate it into execution., • Excellent communication, presentation, and stakeholder-management skills., • Ability to operate effectively in an early-stage, fast-moving, remote-first environment., • Strong analytical and problem-solving skills with a data-driven mindset., • Successful completion of a background check What You’ll Receive: • The competitive base pay for this position ranges from ($175,000 - $225,000 usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location, • Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside., • Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents., • Flexible PTO- take the time you need to recharge, • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication, • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale., • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK: MSK's Development Operations team is seeking a strategic and highly skilled Project Manager to lead complex, cross-functional initiatives that strengthen the systems, processes, and technology that support MSK's fundraising. In this role, you will help shape operational strategy, guide multi-workstream projects from concept through completion, and partner closely with stakeholders and senior leaders to advance MSK's mission through improved infrastructure and organizational effectiveness. The Office of Development fuels MSK's groundbreaking research, patient care, and education through philanthropic support. Development Operations serves as the technical and operational backbone of this work - managing enterprise CRM systems, data governance, project management frameworks, and learning programs. As a key member of the Project Management Office (PMO), you will drive organizational change and operational efficiency, ensure project alignment with departmental priorities, and help create scalable solutions that enhance MSK's fundraising capabilities. Role Overview * Lead end-to-end planning and execution of complex, multi-phase projects that support fundraising, technology, and operational objectives. * Develop and implement project methodologies, governance structures, and documentation standards. * Build and maintain comprehensive reports to track milestones, risks, dependencies, and resource allocation. * Partner with leaders, technical teams, and departmental stakeholders to deliver system enhancements, software development initiatives, and process improvements. * Anticipate and mitigate risks; recommend data-driven course corrections to ensure project success. * Serve as a primary liaison across cross-functional teams and vendor partners, ensuring clarity, alignment, and timely communication. * Interpret external regulations and MSK policies to ensure compliance and inform decision-making. * Support change management, adoption planning, training, and communication efforts associated with new tools and workflows. Requirements * 5+ years of progressively responsible project management experience, ideally in a technical, operational, or enterprise systems setting. * Proven experience leading software development, system integrations and implementations, or data-related initiatives. * Strong ability to lead organizational change and navigate complex environments with shifting priorities. * Demonstrated success working with cross-functional teams and senior leadership. * PMP certification (or willingness to pursue) is strongly preferred. * Experience with enterprise CRM systems such as Blackbaud CRM. * Familiarity with Airtable, Jira, and related project management tools. * Experience within fundraising, mission-driven, or nonprofit settings is a plus. Core Skills * Strategic Thinking: Ability to evaluate challenges, anticipate impacts, and guide projects toward long-term organizational goals. * Communication: Excellent written and verbal communication skills; able to translate complex information for varied audiences. * Collaboration: Skilled at building partnerships, aligning stakeholders, and facilitating productive discussions. * Adaptability: Comfortable managing ambiguity and adjusting plans in dynamic environments. * Problem-Solving: Resourceful, solutions-oriented, and resilient when faced with obstacles. * Learning Agility: Rapidly absorbs new concepts, systems, and technologies. Additional Information * Schedule: Monday - Friday, 37.5 hours * Location: Remote, on-site optional * Reporting to: Manager, Project Management, Development Helpful Links: Pay Range: $124,000.00 - $204,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Experienced Clinical Research Associate - Full-Service - Oncology Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities • Performs site qualification, site initiation, interim monitoring, site management activities and close-out visits (performed on-site or remotely) ensuring regulatory, ICH-GCP and/or Good Pharmacoepidemiology Practice (GPP) and protocol compliance. Uses judgment and experience to evaluate overall performance of site and site staff and to provide recommendations regarding site-specific actions; immediately communicates/escalates serious issues to the project team and develops action plans. Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes., • Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Demonstrates diligence in protecting the confidentiality of each subject/patient. Assesses factors that might affect subject/patient's safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues., • Per the Clinical Monitoring/Site Management Plan (CMP/SMP): Assesses site processes. Conducts Source Document Review of appropriate site source documents and medical records. Verifies required clinical data entered in the case report form (CRF) is accurate and complete. Applies query resolution techniques remotely and on site, and provides guidance to site staff as necessary, driving query resolution to closure within agreed timelines. Utilizes available hardware and software to support the effective conduct of the clinical study data review and capture. Verifies site compliance with electronic data capture requirements., • May perform investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned., • Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations., • Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs and Clinical Monitoring Plan/Site Management Plan. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution., • For assigned activities, understands project scope, budgets, and timelines; manages site-level activities / communication to ensure project objectives, deliverables and timelines are met. Must be able to quickly adapt to changing priorities to achieve goals / targets., • May act as primary liaison with study site personnel, or in collaboration with Central Monitoring Associate. Ensures all assigned sites and project-specific site team members are trained and compliant with applicable requirements, • Prepares for and attends Investigator Meetings and/or sponsor face to face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements., • Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions. Qualifications: • Bachelor's degree or RN in a related field or equivalent combination of education, training and experience, • Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements, • Must demonstrate good computer skills and be able to embrace new technologies, • Excellent communication, presentation and interpersonal skills, • Ability to manage required travel of up to 75% on a regular basis, • US ONLY: As part of your employment with Syneos Health, you may be deployed to Sites that require certain medical and other personal information to gain facility access. Pursuant to our Employee Privacy Notice, Syneos Health can provide the Sites with the information necessary for you to gain such access. Further, a Site may ask you for additional information beyond that which Syneos Health has in its possession. You are required to comply with any such Site requests as a condition of your employment with Syneos Health. Please note that failure to provide requested information may result in a Site barring you from entry, which could put your ongoing employment at risk. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK: Manager - Epic Technology Services (Change Management) As Manager - Epic Technology Services (Change Management), you'll lead and mature the technical change control and build migration processes supporting our Epic environment. This role sits within Epic Technology Services and is responsible for ensuring that Epic changes are planned, validated, and executed safely and consistently across all MSK Epic environments. The ideal candidate brings extensive hands-on experience with Epic Data Courier, Content Management, software build tracking, and environment governance. This individual will collaborate closely with Epic application teams, Infrastructure, Security, IAM, and MSK's Staying Current Captains to support predictable and compliant delivery of Epic changes. Role Overview Epic Change Management * Oversee day-to-day technical change management operations for Epic across MSK's environment landscape. * Facilitate MSK's weekly Epic Change Advisory Board (CAB) meetings and coordinate follow-up actions, communication, and documentation. * Coordinate monthly Epic change windows and migration activity planning. * Lead and participate in various workgroup meetings as needed to support Epic change planning, troubleshooting, and governance. * Ensure alignment with MSK's governance processes, including the Epic CAB and Staying Current program. * Maintain comprehensive documentation such as standards, runbooks, RACIs, and dashboards to support transparency and audit readiness. Data Courier & Content Management Ownership * Serve as MSK's subject matter expert for Data Courier (DC) and Content Management (CM), including managing build migration workflows and best practices. * Define and enforce standards for protections, naming conventions, packet structures, and security settings. * Configure, maintain, and support DC/CM interfaces used to migrate application build across environments. * Provide guidance and training to Epic application analysts on DC/CM functions, safety practices, and workflows. * Troubleshoot and resolve DC/CM issues, including CID synchronization, packet failures, or protection conflicts. Build Tracking & Release Coordination * Manage Epic build tracking practices to ensure accuracy, consistency, and alignment with MSK's release and change cycles. * Partner with application teams to sequence migrations, validate dependencies, and avoid collisions or overwrites. * Support readiness activities tied to Release Authorizations (RAs) and regulatory timelines. * Assist with evidence gathering and documentation for MSK audits such as SOC2, ITGC, and internal reviews. Environment Reliability, Resilience, and Testing * Support Business Continuity and Disaster Recovery (BC/DR) planning and testing activities for Epic environments. * Collaborate with Infrastructure, IAM, DBA, Security, and Integration teams to ensure environment stability, access governance, and migration performance. * Assist with technical escalations and root cause analysis related to change control or environment synchronization issues. Key Qualifications * Data Courier Administration Certification (required). * 3-5+ years of direct experience managing Epic change control processes, build tracking, and hands-on Data Courier / Content Management operations. * Deep understanding of Epic environment architecture and deployment workflows. * Familiarity with HL7 concepts, integration workflows, and basic database principles. * Proven ability to troubleshoot and resolve DC/CM issues, protections, and environment synchronization problems. * Experience working with ITSM/ITIL processes; familiarity with ServiceNow for change and incident management. * Strong communication and collaboration skills with the ability to work cross functionally across application, technical, and operational teams. * Able to coordinate and participate in scheduled downtimes and other system events during nights and weekends as required. * High attention to detail with strong documentation and audit readiness discipline. Core Skills * Strong hands-on knowledge of Data Courier, Content Management, and Epic deployment strategies. * Ability to develop standards, runbooks, workflows, and metrics supporting continuous improvement. * Skilled at partnering with application analysts, infrastructure, and security teams. * Demonstrates ownership and initiative in maturing MSK's Epic change management processes. * Deep knowledge of data protection, regulatory compliance, and system resilience standards. * Exceptional communicator able to translate technical concepts for executive, clinical, and operational leaders. * Analytical problem-solver who anticipates risk, drives structured change control, and champions continuous improvement. Additional Information * Schedule: 9:00 AM - 5:00 PM EST, Monday - Friday * Location: Hybrid; 3x a month (with flexibility as needed) at 885 Third Ave, New York, NY * Reporting to Director, Epic Technology Services Helpful Links: Pay Range: $124,000.00 - $204,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK:Manager, SEO & Local Search Optimization At Memorial Sloan Kettering (MSK), our mission is to end cancer for life. The Manager, Search Engine Optimization supports that mission by helping patients, caregivers, and physicians discoveraccurate, trusted MSK information across search engines, local listings, reviews, and emerging AI-powered discovery experiences. Role Overview * Support and evolve MSK's search engine optimization strategy across organic search, local listings, and online reviews * Help modernize SEO practices, including optimizing content for LLMs, generative search engines, and AI-influenced discovery * Partner with listings vendors to helpmaintainaccurate, consistent, and compliant location data across platforms * Collaborate with survey and review vendors to strengthen review monitoring and response processes * Work cross-functionally with Marketing & Communications, Legal, clinical stakeholders, and operations teams * Monitor search performance and visibility trends, translating findings into clear, practical insights * Assistwith establishing standards and best practices that promote accuracy, trust, and consistency in search results * Stay informed on evolving search technologies and AI-driven discovery to inform future recommendations * Handle visibility or reputation-related issues with professionalism, sound judgment, and sensitivity Key Qualifications * 5-8 years of experience in SEO, search, or digital visibility roles * Direct healthcare SEOexperience,including familiarity with regulated or highly scrutinized content * Strong understanding of local search, listings management, and location-based discovery * Experience working with vendors or platforms supporting listings and review management * Hands-on experience with SEO tools and technologies (e.g., BrightEdge,Yext, Schema, analytics platforms) Core Skills * Collaborative, relationship-driven approach to working with diverse stakeholders * Comfort navigating evolving priorities, new search behaviors, and emerging technologies * Curiosity and willingness to learn, especially around AI-driven and generative search trends * Clear, thoughtful communicator who can explain technical concepts to non-technical audiences * Professional judgment and discretion when addressing sensitive or high-visibility situations Additional Information: Schedule:Hybrid; 1 time a week at various MSK locations in New York City Location:633 Third Avenue, New York, NY Reporting toSenior Director, Digital Content Strategy Helpful Links: Pay Range: $111,600.00 - $178,600.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Thank you for considering Progyny! Progyny is seeking a Member Services intern to act as a project manager who will support the contact center transformation by managing timelines, coordinating cross-functional team meetings, and ensuring deadlines are met for key initiatives. This role will help streamline operations, track progress, and drive efficiency while allowing me to focus on strategic oversight. Progyny's internship program offers undergraduate and graduate students the chance to gain valuable corporate work experience while contributing to meaningful projects that benefit the company. The internship program runs year-round based on the needs of each department, with a dedicated summer program beginning June 2nd 2026. Summer interns will be required to present to senior leadership on project(s) that they have completed during their time with Progyny. The internship program will align the intern to a specific business leader to execute on a specific project plan. This is a paid internship with a hybrid schedule, requiring interns to work in the office on Tuesdays, Wednesdays, and Thursdays. Remote positions may also be available. What you'll do... * Project Coordination - Assist in managing project timelines, deliverables, and dependencies to ensure the smooth execution of transformation initiatives. * Stakeholder Collaboration - Facilitate communication between internal teams, vendors, and key stakeholders to align expectations and drive progress. * Process Documentation - Develop and maintain process maps, SOPs, PowerPoint Presentations and project reports to track improvements and standardize workflows. * Performance Analytics - Gather and analyze key performance metrics to assess the impact of transformation efforts and identify areas for improvement. * For each project assigned you will have a project plan, and all the appropriate documentation completed. * For each project the meeting and updates are completed timely * By the end of the summer, you should be able to run a good portion of a project on your own. About you... * Must be enrolled in an undergraduate or graduate program- graduate program preferred * Strong Microsoft Office (PowerPoint, Excel, Word) skills and ability to efficiently work with large volumes of data and pivot tables. * Organized and methodical with strong attention to detail. * Comfortable collaborating with and presenting to executives. * Demonstrated ability to be adaptive and inquisitive; natural problem solver. * Prefers to work independently with clear initial guidance/requests leveraging cross functional resources and teams. * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Experienced Clinical Research Associate - Full-Service Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities • Performs site qualification, site initiation, interim monitoring, site management activities and close-out visits (performed on-site or remotely) ensuring regulatory, ICH-GCP and/or Good Pharmacoepidemiology Practice (GPP) and protocol compliance. Uses judgment and experience to evaluate overall performance of site and site staff and to provide recommendations regarding site-specific actions; immediately communicates/escalates serious issues to the project team and develops action plans. Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes., • Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Demonstrates diligence in protecting the confidentiality of each subject/patient. Assesses factors that might affect subject/patient's safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues., • Per the Clinical Monitoring/Site Management Plan (CMP/SMP): Assesses site processes. Conducts Source Document Review of appropriate site source documents and medical records. Verifies required clinical data entered in the case report form (CRF) is accurate and complete. Applies query resolution techniques remotely and on site, and provides guidance to site staff as necessary, driving query resolution to closure within agreed timelines. Utilizes available hardware and software to support the effective conduct of the clinical study data review and capture. Verifies site compliance with electronic data capture requirements., • May perform investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned., • Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations., • Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs and Clinical Monitoring Plan/Site Management Plan. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution., • For assigned activities, understands project scope, budgets, and timelines; manages site-level activities / communication to ensure project objectives, deliverables and timelines are met. Must be able to quickly adapt to changing priorities to achieve goals / targets., • May act as primary liaison with study site personnel, or in collaboration with Central Monitoring Associate. Ensures all assigned sites and project-specific site team members are trained and compliant with applicable requirements, • Prepares for and attends Investigator Meetings and/or sponsor face to face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements., • Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions. Qualifications: • Bachelor's degree or RN in a related field or equivalent combination of education, training and experience, • Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements, • Must demonstrate good computer skills and be able to embrace new technologies, • Excellent communication, presentation and interpersonal skills, • Ability to manage required travel of up to 75% on a regular basis, • US ONLY: As part of your employment with Syneos Health, you may be deployed to Sites that require certain medical and other personal information to gain facility access. Pursuant to our Employee Privacy Notice, Syneos Health can provide the Sites with the information necessary for you to gain such access. Further, a Site may ask you for additional information beyond that which Syneos Health has in its possession. You are required to comply with any such Site requests as a condition of your employment with Syneos Health. Please note that failure to provide requested information may result in a Site barring you from entry, which could put your ongoing employment at risk. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. The ___, a multi-R01 funded research program, in conjunction with the Druckenmiller Center for Lung Cancer Research, is searching for an outstanding post-doctoral candidate with a strong interest in translational research focused on the biology of lung cancer metastases. The Jones laboratory focuses on transcriptomic and genomic drivers of lung and esophageal cancer metastases. Other projects in the laboratory include leveraging a large, genomically annotated patient-derived organoid program (lung and esophageal cancer), and identification of new genomic predictors of lung cancer recurrence, among others. We are seeking candidates with a strong molecular and tumor biology background with experience in lung cancer tumor biology, immunology, xenograft and transgenic animal models of metastases, and the biology of metastases. The candidate will have the opportunity to interact with investigators with expertise in the biology of lung cancer, translational therapeutics, and molecular pathology. The ideal candidate should have: * PhD or equivalent in biological science * Proficient in major types of tumor mouse models * Experience with genomic or transcriptomic data analyses is desirable * Ability to work independently and collaboratively in a multidisciplinary environment Additionally Information Please send CV, bibliography, brief statement of research interests and names of 3 references via email (Including #JonesResearch in the subject line) to: Russell Holmes Surgery Research Lab Manager, SKI Salary: 72,000-100,000 Pay Range: $0.00 - $10,000,000.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position • Coordinates surgical and medical procedures and/or outpatient diagnostic testing including off site procedures in hospital or ambulatory surgical centers., • Coordinates appointment process and serves as a communication link between patients, affected departments, the provider and care team. Provides excellent customer service and guides expectations of patients., • Oversees block or available time for surgical and procedural cases while coordinating in-office schedules., • Supports the medical clearance, billing, and medical records documentation process, completes prior authorization, and performs clerical duties as required. Principal Accountabilities • Schedules surgical procedures which are performed in a hospital or ambulatory surgical center., • Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients, in a timely manner, • Completes pre-procedure phone calls and confirms appointment times with patients via telephone or electronically using electronic medical record (EMR) digital capabilities. Documents outreach and patient instructions in EMR notations., • Coordinates pre-procedure clearance testing and consultations, when needed. Gathers and submits required medical records per facility and specialty provider requirements., • Maintains patient/employee confidentiality in the management of information, • Coordinates separate preoperative visit for collection and analysis of physical data as needed. Schedules Post-operative appointments., • Confirms that perioperative medications have been ordered and reminds patient to pick up and take them., • If the facility offers transportation or if this is an insurance benefit, coordinates transportation., • Confirms patient's insurance provider and assists with obtaining prior authorization for surgical procedures., • Transmits information, as required, to insurance carriers through computerized or phone data entry and through the submission of written forms., • Engages in problem resolution as necessary to complete authorizations, including verbal and written correspondence with insurance companies, specialty providers and their care team, patients and hospital and surgical center staff. Follows up with such personnel to ensure requested services are available and authorized for patients., • Coordinates with specialty provider in sending operative reports and required billing documentation to Revenue Cycle and Medical Records for billing and filing purposes., • Monitors, compiles, and reports data on referral authorization activity as directed by the practice manager, specialty operational and organizational leadership., • Interfaces with appropriate hospital or surgical center staff to ensure a cohesive working relationship in providing coordinated patient care., • Performs other job-related duties as required. Qualifications Education, Training, Licenses, Certifications • High School Diploma or GED, • Associate Degree Relevant Work Experience, Knowledge, Skills, and Abilities • Minimum 1year experience working in a medical office, hospital, or ambulatory surgical center in a surgical or procedure scheduling area, • Minimum 3 years' experience working in a medical office, hospital, or ambulatory surgical center in a surgical or procedural scheduling area, • Knowledge of medical referral system and insurance authorization process, • Knowledge of Medical Terminology, • Experience working with and ability to navigate Electronic Medical Record system; Epic experience preferred, • Excellent written and verbal communication skills, strong decision-making ability, and attention to detail., • Ability to work well either alone or as part of a team. Additional Information, • Requisition ID: 1000003094, • Hiring Range: $25.22 per hour

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK: Gastroesophageal Cancer Investigator (Pathology-Focused) * The Gastrointestinal Oncology Service in the Division of Solid Tumor Oncology is seeking an investigator with formal training in anatomic/surgical pathology and a strong interest in translational research in gastroesophageal cancers. * The selected candidate will be appointed as the Debbie's Dream Foundation Gastric Cancer Investigatorand will provide dedicated pathology expertise to support tissue-based research within the Gastroesophageal Cancer (GEC) Therapeutics Accelerator * Under the mentorship ofYelena Janjigian, MD, Carroll and Milton Petrie Chair, Chief of GI Oncology and Founding Director of the MSK GEC Therapeutics Acceleratorthe investigator will receive up to two years of protected research time to focus on biomarker development, tumor microenvironment studies, and integrated translational research. Key Requirements: * MD or MD/PhD with training in anatomic/surgical pathology * Experience in translational or tissue-based cancer research * Preferred: GI pathology experience; familiarity with digital or multiplex pathology methods. Core Skills: * Provide expert pathologic interpretation for biospecimens from gastric and esophageal cancer trials * Support tissue-based biomarker and translational studies within GECT * Integrate pathology with molecular, genomic, and clinical data * Contribute to grants and peer-reviewed publication Application Requirements Submit C.V., letter of interest, and three references in your application submission to: Patrick Evans, Senior Project Manager Learn more about working as a Post-Doctoral at MSK: What distinguishes this opportunity is you will gain access to high-quality facilities, innovative technologies, and a collaborative environment that promotes ingenuity. Collaborating with leading professionals in genetic epidemiology and computational genomics, you will contribute to groundbreaking research that can revolutionize patient outcomes globally. Pay Range: $80,000 - $105,000 Helpful links: Physician compensation is based on multiple variables. This range represents annual salary only and does not include supplemental performance-based pay or any one-time payments that eligible candidates may be offered at the time of hire. Pay Range: $0.00 - $10,000,000.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Summary: • Facilitate Operations training programs; evaluate and maintain those programs to ensure they are current and effective., • Responsible for multiple training topics such as: Products; Guidelines, polices & procedures; and Systems utilized by operations staff. Responsibilities: • Facilitate delivery (in-person and virtual) of product, process, and systems courses across all areas as business needs dictate for new hire, upskilling or refreshers; with class sizes varying from individual to large groups (up to 20)., • Deliver content, leverage engagement, use deeper questioning and effective classroom management techniques., • Observe learners and provide constructive feedback., • View topic assessment data and adjust training real-time as necessary., • Support Learning Lab activities, assisting with questions and encouraging learners to find answers themselves., • Leverage class feedback and from manager observations to identify areas for improvement., • Work with stakeholders, SMEs, and others to design and develop training material to ensure accuracy; and to ensure delivery reflects best practices to support the overall current training requirements as well as changes that need to be incorporated., • Lead the design, development, and delivery of targeted training courses for specific business functionalities, • Determine new training opportunities to increase understanding of business processes, • Obtain and interpret feedback of results to determine if training was effective, and to identify opportunities to improve materials, coursework, and assessments, • Perform research to maintain awareness of best practices, and to locate articles, courses, etc., • Maintain mastery level of understanding of all Enterprise products, systems, and policies & procedures required for the operations areas - and seek opportunities for deeper knowledge., • Develop resources to assist training department to strengthen training tools., • Participate in activities that look at new processes, systems, etc. to support corporate initiatives with an eye towards identifying opportunities to improve processes for the enterprise, • Evaluate training's impact and results in the business units and in training; reports findings and make a significant contribution to planning and other core processes, • Perform all other duties as assigned. Qualifications Education, Training, Licenses, Certifications • Bachelor's Degree required; additional years of related experience/specialize training may be considered in lieu of educational requirements Relevant Work Experience, Knowledge, Skills, and Abilities • 3 - 5+ years' relevant, professional work experience required, • Some experience developing e-Learning modules using tools such as Articulate Storyline, Rise, Camtasia, or Captivate required, • Some knowledge of instructional design models such as ADDIE or Agile required, • Proven experience in various types of training: hands-on, virtual, classroom, and large audience settings required, • Proven ability to design, develop, and deliver effective training materials, processes, and sessions required, • Knowledge of adult learning theory required, • Excellent communication skills (verbal, written, presentation, interpersonal/relationship building) required, • Excellent organizational, decision-making, problem identification and resolution, and time management skills required, • Strong knowledge of customer service/contact center day-to-day operations and strong service system knowledge preferred, • Very strong customer service orientation and commitment to quality, responsibility, high work standards, and initiatives required, • Proficiency with MS Office (Word, Excel, Powerpoint, Outlook) required, • Growth oriented, self-motivated, innovative, and flexible required, • Ability to follow instructions, procedures, and assignments accurately within a set time frame and to function under stressful situations, in a calm and rational manner required, • Ability to work effectively with wide range of audiences under training project and ad hoc conditions., • Ability to travel as needed. Additional Information, • Requisition ID: 1000003129, • Hiring Range: $56,160-$99,360

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of Position The Senior Employee Relations Partner (ERP) is an experienced ER practitioner who supports the Senior Manager, Employee Relations by handling complex employee relations matters and serving as a trusted advisor to HRBPs and business leaders. This role plays a critical part in executing ER strategy, managing higher risk cases, and reinforcing consistent ER practices across the organization. The Sr. ERP contributes to the development and maturity of the Employee Relations Center of Excellence (CoE) by supporting case strategy, documentation standards, trend analysis, and scalable ER frameworks. The role leverages Microsoft 365 and approved generative AI tools to improve the quality, clarity, and efficiency of ER work products while applying strong judgment, confidentiality, and data stewardship. Essential Duties and Responsibilities * Support business ER initiatives and priorities led by the Senior Manager and/or senior ER/HR leadership * Identify systemic issues and provide insights to inform proactive ER programs * Lead medium to highcomplexity ER investigations, including harassment, discrimination, retaliation, and sensitive conduct matters * Develop investigation strategies, conduct interviews, and prepare comprehensive documentation * Partner with Legal and escalate businessrisk matters as appropriate * Ensure consistent, impartial, and defensible case outcomes * Serve as the primary intake point for workplace accommodation requests (e.g., ADA) and manage cases end-to-end through the interactive process lifecycle * Conduct timely intake, obtain and evaluate required information/documentation, and coordinate next steps with appropriate partners while maintaining confidentiality * Partner cross-functionally (e.g., HRBPs, leaders, Legal, Occupational Health) to identify reasonable accommodations, assess operational considerations, and ensure compliance with applicable laws and company policy * Document decisions and communications, track timelines and follow-ups, and maintain accurate records in alignment with confidentiality and retention requirements * Identify trends or gaps in accommodation practices and recommend process improvements to reduce risk and improve employee experience * Advise HRBPs and leaders on complex performance, accountability, and corrective action decisions * Support consistent application of performance management frameworks * Provide coaching on documentation quality and ER best practices * Interpret and apply ER policies and employment laws * Support policy enhancement recommendations based on case trends and legal guidance * Reinforce consistent application of ER standards businesswide * Play a significant role in designing, building, and implementing the Employee Relations Center of Excellence (CoE), including ER frameworks, intake/escalation pathways, and consistent case handling standards * Develop and maintain ER playbooks, SOPs, templates, and leader-facing job aids to scale consistent practices across the business * Support CoE governance, documentation standards, knowledge management, and continuous improvement based on case trends, feedback, and emerging risk * Partner with cross-functional stakeholders (e.g., HR, Legal, Compliance) to pilot, implement, and iterate ER processes, communications, and training as needed * Use AI tools, specifically Microsoft Copilot, to: * Draft and enhance investigation summaries and ER documentation * Support development of ER templates, tools, and workflows * Improve quality, clarity, and efficiency of ER materials * Apply professional judgment to validate and finalize all AIassisted outputs * Analyze ER activity trends and identify businesslevel risks * Partner with HRBP team and prepare ER insights and summaries for leadership review * Support continuous improvement of ER programs through datainformed recommendations Supervisory Responsibilities No Qualifications Expected for Position Required Qualifications * Bachelor's degree in Human Resources, Business, or related field. * 5+ years of progressive HR experience. * 2+ years of dedicated employee relations experience (investigations, case management, and policy application). * Demonstrated ability to independently conduct impartial investigations and manage sensitive, complex employee issues with professionalism, discretion, and sound judgment. * Strong knowledge of employment laws and ER best practices (e.g., ADA, FMLA, Title VII) and ability to apply them in day-to-day casework. * Demonstrated experience and working knowledge of workplace accommodations and the ADA interactive process, including evaluating documentation, coordinating with key partners, and supporting implementation in a confidential, compliant manner. * Strong analytical and writing skills, including ability to synthesize facts, document defensible findings, and communicate clear recommendations. * Sharp verbal communication and stakeholder management skills; ability to effectively liaise with employees, managers, senior leaders, and cross-functional partners. * Strong proficiency with Microsoft 365, including SharePoint navigation and document management. * Experience using approved generative AI tools (e.g., Microsoft Copilot, ChatGPT, Claude, Perplexity) to create and improve work products; ability to create/refine prompts and build repeatable workflows (including lightweight agents/automations where approved) while validating accuracy, tone, and risk. Preferred Qualifications * HR certification (e.g., SHRMCP, SHRMSCP, PHR, SPHR). * Workday experience (highly preferred). * Experience building, scaling, or operating an ER Center of Excellence (e.g., playbooks, SOPs, governance, escalations, knowledge management) * Experience managing end-to-end workplace accommodations, serving as the intake point and case owner through the full interactive process lifecycle (intake, documentation, coordination, implementation, follow-up, and record retention). * Familiarity with HR case management systems and documentation standards. * Multi-state and/or remote workforce experience. The base salary range for this position is$100,000 - $115,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: ___.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions. We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? * Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our ___. * Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. * Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. * Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. * Enjoy an inclusive ___ centered around you and your family, with tailored programs that address your unique needs. * Explore ___ with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on ___. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available ___.

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position • The Clinical Services Supervisor, in collaboration with the Nurse Manager and Practice Administrator, oversees daily clinical operations with a primary focus on specialty services. This role ensures the delivery of high-quality, patient-centered care and carries administrative responsibilities including the management, coordination, and support of multidisciplinary care teams., • The Supervisor promotes best practices to uphold standards for quality of care, patient safety, and satisfaction, in alignment with AdvantageCare Physicians policies, regulatory requirements, and clinical workflows. Principal Accountabilities • Collaborates with the office leadership to manage the daily operations of the medical office care teams including, ensuring that standards for quality of care, patient satisfaction, and patient safety are maintained, as established by AdvantageCare Physicians (ACPNY)., • Assess the practice needs to identify gaps in care teams and assist with recruiting and retention efforts as appropriate. Screen and select applicants and provide general orientation to newly hired team members. Provide work directions, assign schedules, and conduct on-the-job training. Monitor and evaluate care team performance, and recommend personnel actions, such as promotions, demotions, transfers, and disciplinary actions., • Assist in the interpretation of and compliance with Human Resources, ACPNY and departmental policies and procedures., • Ensure employees understand and comply with local, state, federal and regulatory standards, as they apply to respective job functions., • As a member of the interdisciplinary healthcare team, collaborates with providers and others on the clinical care team to formulate and implement comprehensive patient centered plans of care to achieve expected outcomes., • Interface with physicians, all staff members as it relates to care team process., • Interface with co-located partners, elected officials and special guest visits throughout the building to ensure seamless operations, • Respond to situations which require leadership's presence to de-escalate a patient encounter or provide education and direction to our staff for patient service recovery., • Ensure compliance with all infection control policies, procedures, and OSHA (Occupational, Safety and Health Act)standards. Participate in program evaluation and quality improvement activities; actively seek input to support patient care and outcomes. Ensure all HEDIS (Healthcare Effectiveness Data and Information Set), HCC (Hierarchical Condition Categories) and PCMH (Patient-Centered Medical Home) measures are completed in the required time frame., • Collaborate with the Quality team to identify areas in need of improvement as well as sharing of Best Practices. Report all metrics related to patient outcomes and work collaboratively with the nurse manager and practice administrator and the Quality Department., • Maintain all regulatory certifications including but not limited to QUAD A (American Association for Accreditation of Ambulatory Surgical Facilities), IAC (Intersocietal Accreditation Commission), PCMH (Patient Center Medical Home), and CMS (Centers for Medicare & Medicaid Services) regulations., • Provide leadership and clinical guidance within the specialty area to ensure effective, evidence-based patient care., • Monitor clinical workflows, patient outcomes, and adherence to established protocols and quality measures., • Support staff in clinical decision-making, case reviews, and implementation of best practices., • Collaborate with providers and specialty teams to enhance service delivery and patient experience. Qualifications Education, Training, Licenses, Certifications • Bachelor's degree; Additional years of related experience may be used in lieu of Degree, • Current Licensure as an RN in the State of New York Relevant Work Experience, Knowledge, Skills, and Abilities • Current Licensure as an RN in the State of New York., • Management experience preferred but not required., • Current BLS and ACLS., • Minimum 2 years of clinical experience, with at least 2 years in a leadership or supervisory role. Additional Information, • Requisition ID: 1000002756, • Hiring Range: $94,000 - $115,000

Job Locations US-NY-Westbury Job ID 2026-8222 Category Administrative/Clerical Minimum Rate USD $27.00/Hr. Maximum Rate USD $30.00/Hr. Work Location Type Physical This position will assist the Sr. Manager, Volunteer Activities with daily operations of volunteer program and coordinate regional volunteers. Follow up on volunteer opportunity inquiries. Research places to recruit volunteers. Prepare and send out volunteer flyers. Attend various community, business, education fairs, events, services and meetings to recruit volunteers. • Schedule, prepare and conduct new volunteer orientation and training classes., • Identify volunteers for SAHH training and conduct SAHH Volunteer training., • Schedule and perform initial and annual SAHH volunteer competencies., • Investigate SAHH Volunteer deviations and perform corrective competencies and retraining when required., • Create and distribute volunteer schedule to volunteers., • Schedule and coordinate volunteers at drives, donor centers, office and health/volunteer fairs and various other assignments., • Track changes, additions and cancellation of blood drives for volunteer schedule and notify volunteers when appropriate., • Enter and maintain volunteer information and data in Volunteer Management System inclusive of running various monthly reports., • Perform volunteer background checks and follow up on results., • Prepare volunteer service letters, • Communicate and engage volunteers for retention, • Attend workshops as needed, • Makes recommendations to improve business unit practices and processes., • Working knowledge of computerized systems., • Knowledge of a variety of software applications (Microsoft Office Suite). Skills & Abilities: • Strong attention to detail in all work processes., • Ability to work independently with minimal supervision., • High level of interpersonal skills to handle a variety of complex issues and situations involving volunteers, groups and/or staff., • Ability to communicate clearly and with authority, both in writing and verbally, to others in one-on-one or small group settings., • Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations. For applicants who will perform this position in New York City or Westchester County, the proposed hiring rate is $27.00p/hr. to $30.00p/hr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant's skills, job-related knowledge, and experience. Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations. Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

Overview The Customer Care Manager will be responsible for overseeing the daily operations of the call center, managing staff, and ensuring customer satisfaction through efficient and effective service delivery. This role requires excellent leadership skills, a strong understanding of call center technology, and a commitment to achieving performance targets. About Us David Yurman is internationally recognized as America’s foremost luxury jewelry brand. Founded in 1980 by two artists, the company fuses art, fashion and jewelry, inspired by a passion for excellence in craftsmanship and innovation in the classic tradition. Headquartered in a facility in New York City’s Tribeca neighborhood, the company produces more than 250 unique new designs per year and is best known for their iconic Cable Collection introduced in 1983, Silver Ice (diamonds set in silver), South Sea Pearls, and Fine Timepieces, Men's Jewelry, Bridal, High Jewelry and Cable Kids. For over 30 years, artistic inspiration and the pursuit of excellence has established David Yurman as America’s premier jewelry and timepiece designer. The company continues in this tradition as it evolves into an international luxury brand. Responsibilities • Lead and develop a high-performing team of service and service-to-sales professionals, delivering best-in-class client experiences while strengthening product knowledge, skills, and capabilities., • Manage day-to-day operations of David Yurman Customer Contact Center., • Balance improving operational excellence, managing KPI’s and building a progressive and engaged Customer Care Team, • Ensure call queues are actively monitored to achieve SLAs., • Participate in setting, and responsible for achieving team and department goals. Specific attention and effort to achieve new departmental targets for sales and conversion., • Monitor Individual, team, and contact center results to identify areas of strength and areas of opportunity. Review Performance to ensure the attainment of goals & targets., • Develop an understanding of the David Yurman customer and champion their needs, making realizable and innovative recommendations for improvement based on customer and employee feedback., • Support Customer Care Senior Manager in analyzing call center data and generating business reports/metrics. Make data-driven and thoughtful recommendations that contribute to an enhanced Customer experience., • Participate in strategic improvement initiatives., • Facilitates open and creative discussions of procedures and processes fundamental to improving the department’s ability to preempt or resolve customer issues., • Ensure customer retention & satisfaction through stellar service; maintain positive relationships with both Internal & External Customers., • Supporting the creation of an environment of continuous improvement through Quality Assurance and ongoing coaching, formal and informal, • Successfully handle high-level escalations, providing optimal solutions., • Works cross-functionally with other departments. Participate in meetings and projects for proposed or coming initiatives, as required., • Responsible for driving employee engagement, development, and career growth., • Manage & develop CCare team, instilling David Yurman Core Values and an understanding of how good service drives increased sales., • Partner with the Training team to support team engagement through product knowledge, service standards, and business initiatives. Foster a team culture that is receptive to change and improvement., • Responsible for hiring, development, and performance management of staff., • Participate in the selection, interview, and onboarding process of new team members. Qualifications • Minimum 3 years of experience in customer service management within a call center environment., • Excellent leadership and interpersonal skills., • Strong analytical and problem-solving abilities., • Well organized and structured. Project management skills., • Proficiency with call center technology and software., • Experience with Salesforce Customer 360 applications, Teamwork Commerce, other POS systems or Omni Channel platforms is a plus., • Proven experience building and developing teams; ensuring bench strength is available to support company initiatives and growth., • Exceptional communication skills, both verbal and written., • Ability to handle high-stress situations and make sound decisions., • Proven experience as a call center manager or in a similar managerial role., • Experience with luxury brands is preferred. The expected annual salary for this role is $80,000-$95,000. Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more. Location Lyndhurst, NJ

Job DescriptionLinden Wax and Skin Care Center. Qualifications: • 3+ years of successful spa management experience., • Must have Knowledge of professional spa treatment, Skin Care and Services., • Effective proven leadership training skills with a strong work ethic., • Excellent customer service skills., • Must be Efficient, well-organized with the ability to multitask., • Must be motivated and enthusiastic with the ability to keep the team encouraged., • Must possess the ability to troubleshoot difficult situations., • Excellent Communication skills., • Proficient in spa software (Meevo)., • As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction., • Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation., • The individual in this position is responsible and accountable for specific aspects of daily operations., • Create marketing strategies aimed at maximizing revenue and profits., • Perform data analysis that drives business decisions and success., • Use sound judgment, work independently, with minimal supervision., • Plan and direct to meet the daily needs of the operation., • Track staff schedules efficiently to optimize capacity, revenue, and profits., • Maintain the utmost cleanliness and soothing ambiance of the premises., • Manage inventory effectively., • Ensure a high degree of customer satisfaction, address customer dissatisfaction, and resolve service complaints., • Hire, train, supervise, develop, and mentor all team members according to Establishments policies and procedures., • Motivate and empower the team to achieve high standards., • Ensures all employees are current in any required licensure and certifications., • Keeps up-to-date on spa trends and incorporates them into the treatment menu and promos and all marketing campaigns with support from the owners., • Demonstrate desired behavior to staff, including customer service, staff interaction, and guest follow-up., • Provides Feedback in a Professional Manner., • Growth opportunities., • Competitive compensation., • Commission opportunities., • Employee discounts., • 401K

MCoBeauty Expands Across the US, with a New Office in the Heart of NYC! MCoBeauty, one of Australia's largest beauty brands, has officially landed in the United States and is continuing its rapid growth! With our US headquarters now based in the iconic Rockefeller Center in New York City, we’re thrilled to bring our high-quality, affordable beauty products to the US. MCoBeauty’s innovative range is already making waves in the US market, and we’re excited about the opportunities ahead as we grow our presence and continue to deliver exceptional beauty solutions across the country. Join us as we build on this exciting momentum and solidify our position as a top beauty brand in the US! Position Overview: We are seeking a highly skilled and dynamic Account Manager to work on our Target business, with at least 2 years experience working with Target in the Consumer Packaged Goods (CPG) sector. As the Account Director you will be responsible for driving topline growth and profitable margin through strategic management of the Target business via execution and adaptation of business plans. This role requires relationship-building skills, and a results-oriented mindset. You will collaborate with cross-functional teams to deliver innovative solutions that retailers & our brands needs market share goals. Key Responsibilities: • Account Management: Develop and maintain strong relationships with Target buyers and planners, ensuring the retailer processes are followed., • Strategic Planning: Create and implement account plans that align with overall business objectives and drive profitable revenue growth., • Sales Execution & Planogram Development: execute sales initiatives, identifying new business opportunities, maintain timing & action grids, build Planograms for implementation and refreshes., • Market Analysis: Analyze market trends and competitive landscape to inform sales strategies and identify areas for growth., • Sales Forecasting: In partnership with Target and demand planning, create and maintain sales and expense tracking and forecasting., • Collaboration: Work closely with marketing, product/POS development, marketing, and supply chain teams to ensure alignment and effective execution of initiatives., • Negotiation: Lead line review & other negotiations including pricing/placement strategies. Qualifications: • Bachelor’s degree in business, Marketing, or related field., • 3+ years of experience in sales at Target, with a focus on the CPG industry., • Proven track record of managing key accounts and driving sales growth., • Strong analytical skills with the ability to interpret data and make informed decisions., • Excellent communication and interpersonal skills, with the ability to build rapport with customers and stakeholders., • Proficiency in Target POL systems & analysis tools What We Offer: We offer more than just a job – we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally. • Health insurance - medical, vision, dental, • 401(k), • 20 days PTO, • A values-driven business fostering a supportive and friendly team culture, • The ability to work autonomously, empowering you to drive your own success, • Convenient head office location - Rockefeller Center DBG Health, Australia's largest independent health, wellness, and beauty company, is headquartered in Melbourne and supported by a team of over 1,000 dedicated professionals. We are committed to delivering affordable and innovative solutions that enhance customer well-being. As a prominent player in pharmaceuticals, consumer goods, beauty, health, and wellness, DBG Health is now poised for significant global expansion. Our efforts to enter new markets underscore our dedication to broadening our reach and impact. This strategic growth reinforces our position as a global leader in our industry and highlights our commitment to providing innovative and accessible solutions worldwide. DBG Health is committed to fostering a workplace culture that is safe, diverse, inclusive, and accessible for everyone. As a global employer, we aspire to build a workplace to reflect the diverse communities we serve around the world. We are dedicated to providing equal opportunities and we welcome applicants of all backgrounds, identities and experiences. We strive to build a collaborative and inclusive environments, where employees feel supported, respected and empowered to succeed.