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Job Description This class is slated to start on December 3rd, 2025! About defi SOLUTIONS: At defi SOLUTIONS, we partner with banks, credit unions, and finance companies to make lending easier and more efficient. Our all-in-one platform helps manage everything from loan applications to payments, using innovative technology and data tools. Backed by top investors such as Warburg Pincus, Bain Capital Ventures, and Fiserv, we combine the strengths of defi SOLUTIONS and Sagent Auto Lending to deliver trusted and flexible solutions to our clients. What’s in it for you? • Stable Pay: Hourly rate with no sales quotas. ($20/hr + extra for late shifts and Saturdays.), • Paid Training: Get set up for success from day one, • Generous PTO and Paid Holidays, • Education Support: Tuition reimbursement available, • Day-One Benefits: Health, dental, and vision coverage start immediately Duties and Responsibilities: • Handle Customer Service Tasks: Payments, due dates, payoffs, and account updates., • Process ACH Requests and provide payoff quotes, • Perform soft collections: (1-45 days past due) and set up repayment plans, • Quality: 90% + customer interaction score, • Adherence: 92% + to scheduled shifts and breaks, • High School Diploma or GED, • Experience in a High-Volume Contact Center: At least one (1) year of experience in a high-volume call center

Job Description Company Description - Amazing Explorers Academy Company Summary Amazing Explorers Academy is a new concept in pre-school learning that is setting a standard for early childhood education.Our company is currently experiencing rapid expansion both via franchising and corporate-owned locations in Texas, Florida and eventually, nationwide. The entire Amazing Explorers Academy preschool experience is designed to provide the youngest among us with a “vision of the future” via a truly innovative early learning environment that is unlike any other. It was created by a taskforce of leading thinkers in a broad range of multidisciplinary fields including university professors, technology experts and community leaders. They realized that early childhood is the critical moment when humans are most open to learning and exploration. Therefore, it is the most crucial period for introducing the skills and concepts that will be essential for success in the 21st century and beyond. STEAM Exploration Unlike many traditional preschools that simply provide basic daycare, each Amazing Explorers Academy location is expressly formulated to deliver a comprehensive educational curriculum that inspires both “confidence” and “passion” in the areas of science, technology, engineering, art, and mathematics (STEAM) at the earliest possible age. Aside from having a dedicated STEAM activity area that is central to the school’s design, these topics are incorporated into every possible situation, from the guided “play” of the youngest learners to the “project-based learning” of older students. The result is better problem solving, more creativity, openness to collaboration and enhanced critical thinking. These are just some of the essential “life skills” that our Amazing Explorers Academy parents are truly excited about when they decide to enroll their children at one of our locations. Technology and Innovation Amazing Explorers Academy is constantly innovating in terms of facilities, curriculum, safety, programming, and team development. We are committed to using advanced technology in every possible aspect of our business, from the in-class cameras that give both parents and staff a sense of security and transparency, to our custom AEA mobile app which promotes better teacher-parent communication about important daily events, achievement and student milestones. We are reducing paperwork, classroom clutter and waste by moving old-fashioned forms or reports to modern electronic versions. And, we are implementing advanced online systems for staff training, onboarding and daily school management, thereby ensuring that every member of our team has every possible resource to be Amazing, right at their fingertips. Join Us! Now is the moment to join a fast-growing, highly motivated, future oriented team of child care and education specialists who are committed to creating a better tomorrow today. If you have ever imagined helping our most eager and adaptable young learners develop the skills and interests that will be most relevant for success in the 21st century and beyond, come be a part of something special! Job Description - Lead Teacher JOB SUMMARY A Lead Teacher is responsible for managing and supervising every aspect of an Amazing Explorers Academy classroom including effective implementation of our unique preschool curriculum. This includes creating an environment of learning that promotes the social, physical and intellectual growth of children, regardless of their age, background, or abilities. He or she must be knowledgeable in developmentally appropriate practices and will take the lead in maintaining safety and order among all children in their room at any given time, thus ensuring activities and the curriculum are adhered to as required by the Director. The Lead Teacher must also be polite and responsive to the families of the students and be able to collaborate with other Assistant and Lead Teachers, as required, in order to foster the overall goals of Amazing Explorers Academy. All required training is paid and there is ample room for personal growth and development within the organization. JOB DUTIES, TASKS, AND KEY RESPONSIBILITIES • Follows daily schedule and implements curriculum which includes communicating and interpreting both verbally and in writing in the English language, • Maintains accurate child observation records and anecdotal notes for use during parent/teacher conferences to be held at minimum twice a year, • Conducts formal and informal assessments periodically to ensure children are on track developmentally, • Interacts with the children and models socially appropriate behavior in the classroom and on the playground. This may require frequent standing, kneeling, bending, stooping, and lifting to engage with the children, • Communicates effectively and efficiently with families in a polite and respectful manner, • Follows all safety and security policies and procedures and documents any accidents/incidents accordingly, • Follows mandated reporting guidelines as established by the state, • Supervises all children, regardless of home classroom, maintaining a secure and safe environment for children to play and learn, • Maintains proper daily attendance records utilizing digital technology in the classroom including the AEA mobile APP, sending messages and updates to families throughout the school day, • Maintains a safe and healthy environment adhering to all company procedures related to injuries and accidents and communicate any potential hazards to the Director, • Prepares a safe, warm environment that is always orderly and clean, • Promotes only positive interactions among teachers and children, treating everyone with respect and dignity by recognizing and considering the unique background of each person, including children with disabilities, special talents, interest, style or pace of learning, etc., • Plans curriculum and materials needed for the week prior to starting any program, • Regularly opens and closes the assigned classroom in the morning and evening, • Cleans the classroom by sweeping, mopping, vacuuming, cleaning the restroom, sanitizing toys and surfaces, and disposing of trash, • Helps with meal and snack preparation, feeding children, and modeling table manners by sitting with the children at family style meals., • Participates in accreditation goals and performs the associated classroom requirements to meet those goals, if applicable., • Minimum 18 years old, • Must meet state licensing requirements for education including maintaining in-service hours as required by state licensing agencies or accrediting bodies, • Must meet all standards and requirements relating to education and experience as set by the state and accreditation agent, • Must possess a high school diploma or its equivalent, • Prefer experience in a licensed or accredited child care center, • Prefer Staff Credential or degree in Early Childhood Education or related field, but not required, • Prefer CPR and First Aid certification, but not required, • Must be able to communicate, both verbally and in writing, in the English language.

Job Description The Goodwill Excel Center Adult High School is currently seeking an Child Development Specialist for our Norwood Campus, located at 1015 Norwood Park Blvd, Austin, TX 78753.. The Goodwill Excel Center is the first free, public charter high school in Texas that provides adults aged 18-50 the opportunity to earn their high school diploma, complete an in-demand professional certification, and begin post-secondary education. There are seven campuses within the charter district. Two campuses are in Austin: one at the Goodwill Community Center and one in South Austin in partnership with American YouthWorks. The other five campuses are located within correctional facilities across the state. For more information on the Goodwill Excel Center Adult High School, visit . POSITION SUMMARY: The main responsibility of the Child Development Specialist is to provide exceptional, high-quality care and education to children in the Exploration Center. This role is accountable for ensuring the overall well-being of the children in the center and is committed to supporting the growth and development of each child. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Deliver high-quality early care and education to young children by planning and implementing developmentally appropriate activities across social-emotional, physical, language, cognitive, literacy, mathematics, science and technology, social studies, and the arts domains., • Provide a safe and healthy environment., • Maintain compliance with all Child Care Regulations (CCR), National Association of the Education of Young Children (NAEYC), and Texas Rising Star (TRS) Standards., • Oversee and demonstrate appropriate practices., • Observe and record children's developmental milestones, create portfolios for each child, and maintain both formal and informal assessment records., • Provide optimal coordination of home and Center in terms of research-based teaching and parenting; schedule and conduct parent/teacher conferences., • Complete departmental forms such as attendance records, anecdotal records, accident reports, health and safety checks, lesson plans, etc., • Fulfill mandatory training requirements, including Pediatric First Aid/CPR, Child Abuse Training, Pres-Service Training, and Annual Training, with a minimum of 30 hours each year., • Convey information in a positive and professional manner, adhering to NAEYC Professional Code of Ethical Conduct. OTHER DUTIES AND RESPONSIBILITIES: • Maintain a clean and safe physical environment for children (cleaning, sanitizing, and organizing areas)., • Ensures there are ample materials to allow children to make choices and explore a variety of interests., • Assist parents with stages of development., • Communicate the center policy to staff and parents. SUPERVISORY RESPONSIBILITY: This position does not have supervisory responsibilities. REQUIRED QUALIFICATIONS: • Child Development Associate (CDA) or one-year certificate in Early Childhood Education or Child Care Administrator Certificate; or twelve higher education credits from an accredited institution in early childhood education child development, elementary education, and/or early childhood special education., • Accredited, in-person Pediatric CPR/First Aid certification (must be obtained within 30 days of hire)., • Two years of experience working with infants, toddlers, and/or preschoolers in a regulated child-care center/educational facility serving children from birth through kindergarten., • Must be able to understand work instructions in English., • Must have a working knowledge of computer programs and accessing internet applications such as Microsoft Products, Google Applications (Gmail), Excel, Microsoft Word, and Internet Explorer., • Communication skills to be able to work on a team as well as professionally interact with parents., • Ability to respond to a child’s needs promptly and courteously., • Ability to safely lift children throughout the day., • Ability to perform continuous walking, stooping, standing, and bending for the majority of the shift., • Exhibit respect for diversity of thought and have the experience to advance it in teams/organizations. PREFERRED QUALIFICATIONS: • Associate’s Degree in Early Childhood Education or Child Development., • Bilingual in Spanish, Arabic, Pashto, French, and English. What We Offer • Comprehensive Health Coverage: We provide top-tier medical, dental, and vision insurance to ensure you and your family stay healthy and happy., • Generous Paid Time Off: Recharge with our generous PTO policy, which includes vacation days, personal days, and company-wide holidays., • Teacher Retirement System & 403b Participation, • Paid Parental Leave: We understand the importance of family. We offer a generous parental leave policy to support you during this significant life event., • Professional Development Opportunities: We believe in continuous growth! Take advantage of our access to workshops and online courses & tuition/certification support., • Wellness Programs: Prioritize your well-being with our wellness initiatives, including gym membership and free mental health support., • Employee Recognition Programs: We celebrate our team members’ achievements with recognition awards., • Diverse and Inclusive Culture: Join a workplace that values diversity and inclusion, with regular team-building activities and events that foster a sense of belonging. Equal Employment Opportunity Statement: Goodwill Excel Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.

Job Description The Goodwill Excel Center Adult High School is currently seeking an Child Development Specialist for our Norwood Campus, located at 1015 Norwood Park Blvd, Austin, TX 78753. The Goodwill Excel Center is the first free, public charter high school in Texas that provides adults aged 18-50 the opportunity to earn their high school diploma, complete an in-demand professional certification, and begin post-secondary education. There are seven campuses within the charter district. Two campuses are in Austin: one at the Goodwill Community Center and one in South Austin in partnership with American YouthWorks. The other five campuses are located within correctional facilities across the state. For more information on the Goodwill Excel Center Adult High School, visit . POSITION SUMMARY: The main responsibility of the Child Development Specialist is to provide exceptional, high-quality care and education to children in the Exploration Center. This role is accountable for ensuring the overall well-being of the children in the center and is committed to supporting the growth and development of each child. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Deliver high-quality early care and education to young children by planning and implementing developmentally appropriate activities across social-emotional, physical, language, cognitive, literacy, mathematics, science and technology, social studies, and the arts domains., • Provide a safe and healthy environment., • Maintain compliance with all Child Care Regulations (CCR), National Association of the Education of Young Children (NAEYC), and Texas Rising Star (TRS) Standards., • Oversee and demonstrate appropriate practices., • Observe and record children's developmental milestones, create portfolios for each child, and maintain both formal and informal assessment records., • Provide optimal coordination of home and Center in terms of research-based teaching and parenting; schedule and conduct parent/teacher conferences., • Complete departmental forms such as attendance records, anecdotal records, accident reports, health and safety checks, lesson plans, etc., • Fulfill mandatory training requirements, including Pediatric First Aid/CPR, Child Abuse Training, Pres-Service Training, and Annual Training, with a minimum of 30 hours each year., • Maintain a clean and safe physical environment for children (cleaning, sanitizing, and organizing areas)., • Ensures there are ample materials to allow children to make choices and explore a variety of interests., • Assist parents with stages of development., • Communicate the center policy to staff and parents. SUPERVISORY RESPONSIBILITY: This position does not have supervisory responsibilities. REQUIRED QUALIFICATIONS: • Child Development Associate (CDA) or one-year certificate in Early Childhood Education or Child Care Administrator Certificate; or twelve higher education credits from an accredited institution in early childhood education child development, elementary education, and/or early childhood special education., • Accredited, in-person Pediatric CPR/First Aid certification (must be obtained within 30 days of hire)., • Two years of experience working with infants, toddlers, and/or preschoolers in a regulated child-care center/educational facility serving children from birth through kindergarten., • Must be able to understand work instructions in English., • Must have a working knowledge of computer programs and accessing internet applications such asMicrosoft Products, Google Applications (Gmail), Excel, Microsoft Word, and Internet Explorer., • Communication skills to be able to work on a team as well as professionally interact with parents., • Ability to respond to a child’s needs promptly and courteously., • Ability to safely lift children throughout the day., • Ability to perform continuous walking, stooping, standing, and bending for the majority of the shift., • Exhibit respect for diversity of thought and have the experience to advance it in teams/organizations. PREFERRED QUALIFICATIONS: • Associate’s Degree in Early Childhood Education or Child Development., • Bilingual in Spanish, Arabic, Pashto, French, and English. What We Offer • Comprehensive Health Coverage: We provide top-tier medical, dental, and vision insurance to ensure you and your family stay healthy and happy., • Generous Paid Time Off: Recharge with our generous PTO policy, which includes vacation days, personal days, and company-wide holidays., • Teacher Retirement System & 403b Participation, • Paid Parental Leave: We understand the importance of family. We offer a generous parental leave policy to support you during this significant life event., • Professional Development Opportunities: We believe in continuous growth! Take advantage of our access to workshops and online courses & tuition/certification support., • Wellness Programs: Prioritize your well-being with our wellness initiatives, including gym membership and free mental health support., • Employee Recognition Programs: We celebrate our team members’ achievements with recognition awards., • Diverse and Inclusive Culture: Join a workplace that values diversity and inclusion, with regular team-building activities and events that foster a sense of belonging. Equal Employment Opportunity Statement: Goodwill Excel Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.

Job Description ABOUT US ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative. MAJOR DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The order of the duties listed does not represent the importance and/or percent of time dedicated to each duty. • Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner, • Assists customers in resolving complaints concerning billing or service rendered, • Uses judgement to minimize complaints referred to designated managers or departments for investigation, • Administers new hire and continuing training programs, • Assist customers with special problems referred from Customer Service Representatives (CSR), assist with daily close-outs procedures, training, floor supervision, • Assists with recruitment and staff scheduling, • Must handle confidential information and assignment of special projects as needed, • Talks with customers by phone or in person and receives orders for new accounts, changes of account type, change of account payment option, and other changes in service or account information, • Ability to deal with customers in a courteous, polite and professional manner at all times, • Enter information for new accounts or account changes into computer system, frequently required while on the telephone with the customer, • Assists customers to fill out Applications and Agreement forms, determines charges for service requested, collects deposits, prepares change of address records, balances computer sales or cash drawer, • Shares continual responsibility for deciding how to supervise employees, ensuring calls are handled efficiently and effectively, • Assists in establishing work procedures and processes that support the departmental standards, procedures and strategic directives, • Ability to assist customers and violators with special and/or challenging issues by performing detail-oriented account research, supervisor calls, and correspondence by mail/fax/e-mail in a professional and exceptional manner, • Ensure all CSRs understand and comply with all objectives, performance standards and policies, • Monitor and evaluate CSR performance providing feedback and coaching, • Prepare reports and analyze data to assist management with call center goals, • Perform other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to work well with other employees as a team, • Ability to deal with difficult or demanding customers on a routine basis, • Excellent phone etiquette, • Excellent written and verbal communication skills, • Excellent attendance and punctuality, • Enjoy providing prompt and timely service to our clients, • Be extremely detail-orientated, efficient and possess superior written and verbal communication, • Must possess strong interpersonal skills, • Have compassion and empathy for customer situations, • Have excellent customer service skills with the ability to build and maintain customer relationships, • Be energetic, self-motivated and quick-thinking, • Ability to work in team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment, • Ability to read and comprehend normal instructions, correspondence and memos, • Must be able to organize and write correspondence and memos in a logical/methodical manner, • Ability to effectively present information in one-on-one situations to customers, clients and other employees of the organization, • Ability to apply common sense understanding to carry out detailed written or oral instructions, • Ability to deal with problems involving a few concrete variables in standardized situations, • Excellent computer skills required, strong data entry skills, 10-key by touch and various Microsoft Office programs EDUCATION AND/OR EXPERIENCE • High school diploma or general education degree (GED), • Two years of related experience as a Customer Service lead or supervisor, • Bilingual Spanish SUPERVISORY RESPONSIBILITIES N/A WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud. Powered by JazzHR gbp9Nk2FxW

Job Description WHO ARE WE? We are Electric Shuffle! The award-winning global social entertainment concept that has reimagined shuffleboard. We’ve paired our patented gameplay with delicious food and craft cocktails, a beautiful venue design, and an incredible high-energy atmosphere to deliver an unforgettable experience. WHAT IS THE JOB? Our team is looking for energetic food and drink runners to join us on our mission to turn the ordinary into extraordinary. To be successful in this role, you will be responsible for the following on a daily basis: • Monitoring the expo line for new food tickets, organizing them accordingly, and running food to the appropriate table., • Monitoring the bar well for freshly prepared beverages and running them to the appropriate table., • Maintaining constant communication with the cooks, servers and bartenders to communicate any guest issues., • Interacting with the guests appropriately and retrieving any additional items requested following drink/food delivery., • Clearing dirty plates, utensils, and glassware from tables and delivering to the appropriate dish washing station., • Ensuring your service teammates are adequately supplied with glassware, plateware and utensils at all service stations., • Being fun, enthusiastic and exuding lots of energy throughout each shift., • Bringing the infamous Austin vibe to our service model and creating the perfect Electric Shuffle experience., • Being able to work as part of a team, delivering consistent service with an attention to detail, even when under pressure., • Possessing excellent organizational skills and exuding efficiency., • Bringing new and creative ideas to how we do things.Experience as a Runner/Busser is important, but attitude and finding the right ‘fit’ comes first for us. We are looking for teammates who not only understand but strive to embody and embrace our values in a way that makes us who we are; innovation, passion, togetherness, and warmth. We are passionate about what we do, working together to provide an unforgettable experience for our guests through warmth and hospitality. However, we don’t rest on our laurels; we’re fearless and innovative, always looking for ways to push the boundaries in our roles. OUR PROMISE TO YOU When you join Electric Shuffle, you’re joining our Family. If you join us, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; we’ll invest in your training and development to make sure you feel fulfilled, challenged, and always excited throughout your career with us. At Electric Shuffle, we believe in creating equal opportunities for everyone. We do not discriminate in any way, shape or form. We make all of our people decisions without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law. Certification required: Food Handlers & TABC

Job Description Customer Experience Trainer Summary of Duties: The Customer Experience Trainer is a pivotal role responsible for advancing individual employee competencies through the design and implementation of comprehensive training programs in alignment with the Company’s core values. This role extends to specialized onboarding and training initiatives, particularly focusing on customer facing programs. Key responsibilities include conducting meticulous training needs assessments, crafting engaging curriculum, and delivering impactful learning sessions. The Customer Experience Trainer oversees all aspects of training interventions, ensuring their relevance and effectiveness. Key Responsibilities: • Work closely by collaborating with account management, CET Call Center management, Service Delivery management, project managers, and product development teams to understand specific training requirements., • Design and develop effective training programs aligned with the Company’s core values., • Conduct thorough training needs assessments to identify areas for improvement and skill gaps., • Utilizing the current Learning Management System by creating and engaging impactful learning materials, curriculum, and resources tailored for various departments and the installer program., • Generate comprehensive reports from the utilization of LMS program training effectiveness and propose improvements for future programs., • Solicit and analyze feedback from participants to make informed adjustments and improvements to training programs., • Deliver comprehensive training sessions using various methodologies to ensure effective knowledge transfer and skill development., • Working in tandem with the Quality Assurance Coordinator by overseeing all phases of training interventions, from planning and implementation to evaluation, with a focus on Learning Management System effectiveness., • Continuously assess and adjust training strategies to meet evolving organizational needs and industry trends., • Ensure that all training activities, including installer program onboarding, comply with relevant laws, regulations, and industry standards., • Coordinate with the department’s onboarding point of contact to ensure timely scheduling of the new hire training sessions in alignment with the department's training curriculum., • Collaborate with relevant stakeholders to understand company requirements and customize training content accordingly., • Maintain accurate records of all training activities, attendance, and feedback., • Periodically evaluate ongoing programs to ensure that they reflect any changes., • Bachelor’s Degree required., • Fluent in American Sign Language preferred, • Knowledge of training/teaching methods suitable for Deaf participants, • Knowledge of Learning Management System and its tools, • At least 3 years of formal training or teaching experience, • Work experience in a high-performing customer service or sales organization, • Excellent communication skills and English reading and writing skills, • Advanced use of MS Word and MS PowerPoint, Proficiency at MS Excel, • Highly developed communication and coaching skills, both visual and verbal, • Knowledge of Customer Satisfaction survey metrics and consult with leadership to improve services, • Planning and organizational skills, • Effective time management skills, • Interpersonal sensitivity, • Ability to develop and deliver training material via digital media Physical Requirements: Employees may experience the following physical demands for extended periods of time: • Sitting, standing and walking (95-100%), • Keyboarding (80-90%), • Viewing computer monitor and/or videophone (80-100%), • Some travel required Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.

Job Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things., • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities SummaryThe Transportation Officer is responsible for securely transporting detainees between destinations and ensuring that the vehicles used for transportation activities are safe and properly maintained.Primary Duties and Responsibilities • The Transportation Officer conducts pre-trip, during-trip, and post-trip inspections of all vehicles operated., • Provides written Daily Vehicle Inspection Reports (DVIR) at the end of each trip or shift and ensures that all potential safety defects are reported to the Transportation Supervisor., • Ensures that all permits and licenses are in order before beginning a trip. Notifies the Transportation, • Manager if there are problems before initiating a trip., • The Transportation Officer ensures that vehicles have the necessary safety equipment before initiating a trip. Notifies the Transportation Manager if there are problems before initiating a trip., • Completes all necessary paperwork and reports in an accurate and thorough manner. Ensures that all reports are turned into the facility according to described policies and procedures., • The Transportation Officer ensures that detainees are properly secured prior to leaving a facility and while in a vehicle. Ensures that all paperwork is obtained and completely accurately and thoroughly when obtaining detainees at a facility and delivering them to their appropriate destinations., • Ensures that all safety measures are followed at all times while transporting detainees, including but not limited to, all application federal, state, municipal and organizational laws, regulations, policies, and procedures., • The Transportation Officer immediately contacts safety authorizations and facility management in the event of an accident. Provides detailed information, both verbally and written, to requesting authorities., • Delivers vehicles for servicing and picks them up when ready., • The Transportation Officer performs other duties as assigned. Qualifications Minimum Requirements • High school diploma or equivalent certification required. Possession of applicable state requisites for employment., • Three (3) years’ experience handling prisoners as a Law Enforcement Officer, or as a Corrections, Detention, or Military Police Officer., • Must be at least twenty-one (21) years of age., • Must be a United States citizen., • Must have a valid U.S. driver license., • Eighty (80) hours of verified and certified driver’s training from an approved company trainer and as defined by the U.S. Department of Transportation., • Must have completed an approved training program resulting in a certification of satisfactory completion in Corrections, Law Enforcement, or Military., • Certification in Corrections, Law Enforcement, or Military., • A current driver’s license with no preventable accidents, suspensions for driving convictions, Driving While Intoxicated (DWI) or Driving Under the Influence (DUI) or more than two (2) moving violations on any type of vehicle for the past three (3) years., • Passing a company and Department of Transportation (DOT) drug and alcohol test., • Ability to work overtime frequently., • Ability to travel extended periods of time with frequent overnight stays., • Ability to handle physical and mental stress associated with working extended hours., • Must be able to regularly report to work without being late., • Ability to be physically alert on any shift that is assigned., • Ability to work up to sixteen (16) hours within a rolling 24 hour period., • Must be mature, flexible, and able to command the respect and confidence of inmates or detainees and staff and possess a high tolerance to mental stress., • Ability to work with computers and the necessary software typically used by the department., • May be required to obtain a USDOT medical examiner certificate, “medical card” after hire. IND-GTI

Job Description At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent: • Innovate with Purpose: Build impactful solutions for customers worldwide., • Join Excellence: Work in a diverse, collaborative, and innovative team., • Shape the Future: Lead in redefining revenue optimization., • Grow Together: Unlock your potential in a supportive environment.Join us at Varicent—where your talent and ambition meet limitless opportunities for success! We're looking for a Vice President of Customer Success to lead our Customer Success Manager (CSM) and Technical Account Manager (TAM) teams across Growth, Enterprise, and Strategic customer segments in the Americas and EMEA. This is a high-impact leadership role driving customer outcomes, adoption, renewals, and expansion opportunities while representing the voice of the customer across the organization. You'll partner closely with Product, Engineering, Sales, Renewals, Services, and Support teams to ensure every customer gets maximum value from our platform. If you're passionate about customer advocacy, building world-class teams, and driving revenue growth, this is your opportunity to make a measurable impact. WHAT YOU WILL DO: Drive Customer Success Outcomes • Hold steady renewal rates and reduce down sell & churn, • Expand revenue in accounts through new products and expansion opportunities, • Influence future lifetime value through higher product adoption, customer engagement and overall customer health scores with constant identification of where the risks are within the customer base, • Ensure Success Planning Workshops proceed for all appropriate Customers and drive execution to the resulting Customer Success Plans, • Expand customer advocacy and referenceable customers, • Tailor CS programs to meet the needs of customers at various stages in the customer journey and different segmentation needs, • Prescriptively guide customers towards proven / recommended approaches to satisfying their business needs, • Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate and enforce the creation and management of "get well plans", • Travel to client sites domestically or internationally Measure Effectiveness of Customer Success • Define and manage operational OKRs (Objectives & Key Results) for team in support of the Company's objectives and enforce the roll down of these KRs for CS members within Lattice, • Track and report metrics and measures of business performance and customer health; product use, NRR, Churn, Upsell Recruit, develop and lead world-class customer success team • Attract high potential individual contributors and leaders into team, • Refine onboarding process for new team members, • Share knowledge within team, based on experience and lessons learned, • Encourage continuous learning within team, developing a team of next generation leaders, • Drive continual knowledge improvement for emerging product offerings and feature/function to assure optimum customer success Collaborate Across Company to drive Customer Success • Influence company-wide culture of Customer Success, • Drive company-wide customer success processes and metrics, • Work closely with the sales to align on customer strategies, renewal forecasting, and account opportunities, • Partner with product to ensure customers are informed of latest features and functionality and advocate internally for additional product enhancements based on customer needs, • Align with Renewal Team around measurement and forecasting SUCCESS OUTCOMES: 1-3 Months: • Build strong relationships with CSM and TAM leaders in Americas and EMEA; assess team structure, talent, and coverage models., • Conduct a baseline review of customer health, renewal rates, churn, NRR, and upsell/cross-sell metrics; identify key risks in the current portfolio., • Review and refine Customer Success Planning Workshop framework to ensure consistent execution across segments., • Establish operational OKRs for the CS team aligned to company objectives; input them into Lattice for tracking., • Meet with top 10–15 strategic customer executives to introduce yourself, establish credibility, and understand their goals and challenges., • Deliver measurable improvements in customer health scores across Growth, Enterprise, and Strategic accounts through structured success planning and proactive risk management., • Implement refined CS programs tailored by customer journey stage and segmentation; track adoption and satisfaction trends., • Reduce escalations by introducing "get well" playbooks and driving urgency in resolution processes., • Achieve measurable progress in renewal forecast accuracy and reduce churn in at-risk segments., • Demonstrate impact on NRR through early-stage expansion opportunities in at least 15–20% of Enterprise/Strategic accounts., • Deliver year-over-year improvement in renewal rates, NRR, and churn reduction aligned to board-level goals., • Establish Varicent as a trusted partner with key customers: grow referenceable accounts and expand executive-level advocacy., • Operationalize a repeatable CS operating model across regions, ensuring consistent processes for onboarding, adoption, renewals, and expansion., • Embed customer feedback loops into Product, Engineering, and Services to influence roadmap and enhance customer outcomes., • Mature internal reporting on customer health, churn, and upsell; leverage insights for predictive risk management and executive decision-making., • Develop a succession pipeline of next-generation CS leaders, demonstrating strong leadership bench strength., • Influence company-wide adoption of customer-first culture, with CS metrics integrated into executive dashboards and company-wide decision-making. WHAT YOU WILL BRING: • 12+ years' experience in Go-To-Market leadership positions within technology or Saas organizations, with at least 5 years in Customer Success, • 5-7 years of experience managing managers, directors, and senior leaders, • Proven experience leading teams who drive growth within existing accounts through new and expansion sales, exceptional retention rates and customer engagement and advocacy, • Proven ability to develop strategies, translate them into initiatives and track successful delivery, • Ability to communicate effectively across internal departments and external stakeholders, • Results focused with ability to drive both activity and outcome metrics, • Proven record of accomplishment working closely with Product, Services and Support teams, • Strong empathy for customers AND passion for revenue and growth, • Enthusiastic and creative leader with the ability to inspire others, • Strong executive presence and business communication skills (multilingual is a plus), • Relevant Bachelor's degree Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact

Job DescriptionCaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ and Accel, we empower high-growth companies like Netflix, Figma and Stripe with the flexibility and insights needed to drive revenue performance. Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management. About the RoleWe’re looking for a strategic and results-driven Manager of Customer Success to lead and scale a team of CSMs supporting our Commercial (SMB and Mid-Market) customers. This role is pivotal in driving value, retention, and growth through a tech-touch and digitally scaled CS strategy. You'll lead a high-performing team managing large books of business efficiently, while shaping the future of our digital-first customer engagement model. The ideal candidate brings deep experience in scaled CS motions, fluency with tools like ChurnZero, and a passion for operationalizing impactful, tech-enabled customer experiences. You’ll work cross-functionally with Sales, Marketing, Product, Operations, and Professional Services to deliver a seamless and unified customer journey. This is an opportunity to help scale a Customer Success function during a pivotal growth phase, build a modern CS motion from the ground up, and join a collaborative, mission-driven team obsessed with customer impact. Job LocationThe candidate selected for this opportunity must reside near one of the following locations: Hybrid (in-office 3 days per week)- Austin, TX Remote- Raleigh, NC- Nashville, TN- Toronto, CanadaTeam Leadership & Development Responsibilities • Lead, coach, and inspire a team of 5 high-performing CSMs managing Commercial (SMB and Mid-Market) portfolios, driving satisfaction, adoption, retention, and growth., • Build a culture of accountability and continuous improvement through targeted coaching, performance feedback, and career development., • Champion a collaborative, customer-obsessed mindset grounded in CS best practices.Scaled Customer Success Strategy Responsibilities, • Design and optimize scalable playbooks across all lifecycle phases—onboarding, adoption, renewal, and expansion—to ensure consistent, high-impact engagement., • Lead the evolution of our digital-led CS motion, leveraging tech-touch, lifecycle automation, and platforms like ChurnZero to drive personalized, proactive customer interactions., • Deliver increased product adoption and customer value realization, focusing on driving measurable outcomes and operational efficiencies., • Partner cross-functionally with Product, Sales, Marketing, Ops, and Professional Services to align on strategy and elevate the customer journey., • Work closely with CS Operations to enhance segmentation models, define lifecycle trigger logic, and improve the precision of automated communications., • Provide structured customer feedback to influence product direction and go-to-market alignment.Renewal and Retention Management Responsibilities, • Own the weekly renewal pipeline, empowering CSMs to proactively manage upcoming contracts, mitigate risk, and maximize retention and expansion outcomes., • Monitor key customer success metrics—including adoption, retention, expansion, and churn risk signals—and implement strategies to improve outcomes and operational efficiency., • Partner with CSMs on strategic engagement for at-risk customers, ensuring timely intervention and resolution.Customer Engagement Responsibilities, • Act as an escalation point for priority accounts, resolving escalations with urgency and empathy., • Leverage customer insights and health signals to guide proactive engagement strategies and ensure early intervention., • Share customer trends and performance insights with internal stakeholders to influence broader CS, product, and company strategy.Requirements, • Experience: 8+ years in customer success, account management, or client-facing roles within a SaaS environment, with at least 3+ years managing a team of CSMs or similar roles, ideally in scaled/pooled models serving SMB or Mid-Market customers., • Proven success leading tech-touch and digital CS programs; experience with ChurnZero or similar CSPs strongly preferred., • Scaled CS: Demonstrated ability to drive outcomes and efficiency across large customer portfolios (50–200 accounts per CSM). Skilled in building and operationalizing lifecycle journeys, automations, and health scoring systems., • Analytical Abilities: Strong data literacy and experience using CS KPIs (retention, expansion, product adoption, NPS) to drive team and program performance., • Customer-Centric Mindset: Proven track record of developing strong customer relationships and driving customer engagement with a complex SaaS product., • Leadership: Ability to lead with empathy, provide effective coaching, and motivate a team to exceed goals while fostering a collaborative team culture., • Communication: Exceptional communicator who can influence cross-functionally, articulate a value story tied to business results, and inspire customer-centric behavior at all levels., • Cross-Functional Collaboration: Demonstrated success in working cross-functionally with Sales & Marketing, Product, Operations and Professional Services to enhance the customer journey., • Industry Knowledge: Experience in sales planning, incentive compensation management or adjacent industries is a plus but not required.Notice for Prospective Candidates, • Only emails from @captivateiq.com should be trusted.We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:, • Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc., • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology., • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ., • Ask candidates to make a payment in order to be considered for a position., • Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc., • Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.Benefits, • (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents, • Flexible vacation days and quarterly mental health days so you can recharge, • Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal), • Annual stipends for professional development and caretaking, • (US-ONLY) 401k plan to participate in and save towards the future, • Newest Apple products to help you do your best work

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description As a Security Guard - Armed Retail Site in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Armed Officer with Allied Universal at a major retail location, you will play a key role in creating a welcoming environment for employees and visitors. Your primary responsibilities will include conducting regular patrols throughout the premises, remaining highly visible to help to deter security-related incidents, and responding promptly to any situations that arise. In this armed role, you will utilize your training and professionalism to address security-related concerns and provide reassurance to those in the area. Exceptional customer service and clear communication are at the heart of this position, reflecting Allied Universal's values of teamwork, integrity, and a people-first approach. If you are looking for an opportunity to grow in a dynamic retail environment while making a meaningful impact, this is the role for you. Position Type: Full Time Pay Rate: $26.50 / Hour Job Schedule: DayTimeMon03:15 PM - 11:30 PMTue03:15 PM - 11:30 PMWed03:15 PM - 11:30 PMSun03:15 PM - 11:30 PM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Provide excellent customer service to clients and visitors by following security-related procedures and site-specific policies, and responding appropriately to emergencies., • Respond to incidents and critical situations at the location in a calm, problem-solving manner, using sound judgment to address issues as they arise., • Conduct regular and random patrols throughout the retail location and its perimeter to observe for unusual activity and help to deter potential security-related concerns., • Maintain a visible presence to help to deter unwanted activity and promote a welcoming environment for customers and staff., • Document and report security-related incidents, observations, and activities according to Allied Universal protocols., • Collaborate with local law enforcement and emergency responders as needed to address incidents at the location., • Remain alert and prepared to respond to a variety of situations, including security-related and emergency events, specific to a retail and/or mall environment., • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • Must have 3 or more years of combined law enforcement, military, or security-related experience or possess a college degree., • Must be at least 21 years of age., • Level III Armed Certification is required for positions in Texas., • Baton Certification is preferred., • Handcuffing Certification is preferred., • Be at least 18 years of age for unarmed roles; 21 or older for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1442411

Job Description Spanish/Bilingual Needed Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales process, to sharing product knowledge, you will connect guests to what matters most. You will be the face of Victra and Total Wireless! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture and make us unique. Join our dedicated team to connect technology to life in the most trustworthy, fun, and profitable way. A Day in the Life: On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product insurance and much more. You will drive traffic by contacting current or potential customers by phone, text, and web platforms. You will complete assigned training courses to help you stay current on the latest products, services, and industry information. These tools will help you succeed in your store and help you grow into the salesperson you aspire to be. Wireless Consultant Responsibilities: -Achieve personal sales goals bi-weekly as set by your Store Manager -Represent Victra and Total Wireless in a positive way while providing excellent customer service -Review promotions/plans/devices daily -Make daily outbound calls/Texts to drive sales using a variety of platforms -Attend Weekly/Monthly Trainings -Create a premier Retail environment through cleanliness, merchandising, and organization -Handle all customer service interactions courteously and professionally -Maintain White Glove cleanliness standards as they change -Other duties as assigned Compensation: We are proud our wireless consultants earn an average minimum #all-in rate of $40-$50k, with additional earning potential when combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment. Job Requirements: Along with a contagious positive attitude, excellent communication skills and a commitment to a Premier Experience, we are looking for the Wireless Consultant to bring the following: • High School diploma or GED, • Spanish/Bilingual, • 1-2 years of experience in a retail sales environment preferred Physical Requirements -Ability to lift to 10 pounds -Ability to stand for long periods of time Training Requirements All Wireless Consultants are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based trainings will be required throughout your employment with Victra. Additional Information This position is full-time and non-exempt EQUAL OPPORTUNITY EMPLOYER We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. **This job description is not intended to be a comprehensive list of all duties, responsibilities, and skills required of the position and the duties, responsibilities and skills required may change without notice.

Job DescriptionCompany Overview: Austin Capital Bank is a fast-growing, tech-forward community bank based in Austin, Texas. We're a nationwide leader in responsible financial innovation, offering both stability and growth. Our unique blend of banking and technology allows us to serve customers across the country with simple, reliable, and customer-friendly financial products. As a company, we take pride in being approachable and attentive. Our team members are trusted problem solvers who deliver exceptional service and make a real impact on our customers’ financial well-being. We’ve been recognized on the Inc. 5000 list of fastest-growing companies multiple years in a row—and we’re just getting started. Why You’ll Love Working Here: • 100% Employer-paid Medical, Dental, & Vision Insurance - Full coverage for employee-only plans, with affordable options to add your family., • Wellness Program - Extra funds from us to help cover your out-of-pocket medical expenses., • Generous Paid Time Off (PTO) - Start with 16 days per year and grow to 30 days as your tenure increases., • Paid Holidays - 11+ paid holidays in a year so you can enjoy your time off., • 401(k) with 4% Employer Match - Build your future with company-matched retirement savings., • Monthly Chair Massages - Relax and recharge on us., • Consistent Schedules & Work-Life Balance - No evenings, weekends, or weird hours—just the work-life balance of a normal human., • Opportunities to Grow - Career development, tuition assistance, and the ability to explore roles across the bank., • Take Initiative – A bias to action, • No Big Egos – Self-confidence with humility, • Honesty – Respectful and direct forthright communication What You’ll Do: As a CSR in our Branch Operations you’ll be the friendly face that greets customers and helps them with their everyday banking needs. You’ll provide efficient, accurate, and professional service while handling a variety of transactions. Day-to-day responsibilities include: • Greet customers and assist with deposits, withdrawals, payments, and account inquiries., • Accurately process cash and check transactions while adhering to bank policies and procedures., • Maintain a balanced cash drawer and follow proper cash-handling protocols., • Answer questions about products and services, helping customers find the right banking solutions., • Identify opportunities to refer customers to other bank services or departments., • Provide excellent customer service in a fast-paced environment., • Direct experience using Jack Henry / Silverlake core banking system (required)., • Great communication skills and a passion for helping people., • Strong attention to detail with a focus on accuracy., • A team-first attitude with a willingness to learn and pitch in where needed., • The ability to stay organized and multitask in a customer-facing environment., • Basic math skills and comfort handling cash and financial transactions., • Reliability and professionalism in attendance, punctuality, and overall conduct.Preferred Qualifications:, • Previous experience working in a financial institution with regular use of Jack Henry / Silverlake core systems., • High school diploma or equivalent., • Previous cash handling or customer service experience, preferably in a retail or banking environment., • Basic knowledge of banking products and services., • Comfort using computers and banking systems. Silverlake includes: Silverlake, Jack Henry Teller, Onboard Deposits, Xperience, etc. You can reach out to our HR team directly at Powered by JazzHR QTOYwZECuM

Job DescriptionAbout Base Base is building the foundation of American power. The grid is the largest, most complex machine in the world. Yet it’s aging, struggling to keep up with today’s demand, and is unprepared for our electrified future. Base is modernizing the grid as the first engineering-led, technology-driven power company. We’re deploying a nationwide network of distributed batteries that strengthens critical infrastructure and saves Americans money. Our team of engineers, operators, creatives, technicians, and electricians design and deploy systems at speed. If you want to tackle the problem that will define this century and shape the future of American energy, now is the time. Join us. About the Role As part of our Member Experience team, you will play a vital role to help our members stay with Base for the long haul - strengthening loyalty at every stage of the customer journey. You will work directly with our highest risk customers to prevent churn, win them back if they are considering canceling, and ensure they renew at the end of their contract. This role offers a unique opportunity to develop real-world expertise at the intersection of customer service and sales. You will use creative problem-solving, relationship management, and impactful communication to make a tangible difference in the lives of our customers and the future growth and reputation of Base. What You'll Do * Retention & Loyalty – Build strong relationships with members, proactively addressing concerns to keep satisfaction and loyalty high. * Churn Prevention – Intervene when members consider leaving, understand their needs, and craft solutions that rebuild confidence. * Renewals – Manage upcoming contract renewals, ensuring members seamlessly continue with Base and see the ongoing value. * Win-Back Campaigns – Engage members who have signaled intent to cancel or switch away, working to reestablish trust and retain their business. * Onboarding-to-Loyalty – Guide new members through their early stages, from signing up to enrolling in services, ensuring they feel supported and confident from day one. * Escalations – Act as a problem-solver for complex or urgent issues, working across teams to deliver quick, thoughtful resolutions. * Voice of the Member – Gather and share feedback to help shape better experiences, services, and policies across the company that strengthen long-term loyalty. What You'll Bring * 1-5 years of experience in customer success, retention, account management, or sales. * Empathetic communicator who loves connecting with people and making them feel heard. * Proven ability to manage escalations, turn challenging situations into positive outcomes, and be persuasive without being pushy. * Motivation to work through a queue of high risk customers needing your attention. * Strong writing skills with excellent grammar, tone, and clarity. * Natural inclination to stay calm under pressure and step up to proactively de-escalate frustrating situations. * Comfortable with ambiguity and a fast-paced environment to quickly adapt to changes. * Tech savvy, with a knack for quickly mastering new tools and systems. * Team player motivated by the mission who always puts the company’s best interests first. Our Values We’re building a winning culture and we’re looking for people who are up for the challenge. Here’s what we expect from day one: * In-Person Only: We work full-time in the office. No hybrid. No remote. * Challenge the Status Quo: Question assumptions. Fix broken systems. Principles > rules. * Move Fast: Focus on what matters, act quickly, and learn by doing. * Give & Get Feedback: Be direct, be humble. Challenge ideas–including your own. * Own the Outcome: Take full responsibility. Deliver results. No excuses. * Act Like an Owner: Be resourceful, mindful of impact, and committed to the business. * Be Decisive: Drive clarity. Make bold calls with imperfect info. * Bring the Intensity: This is not a 9-to-5. We're building something hard which requires real commitment.

Job DescriptionWho We Are Dutch is transforming veterinary care by making expert treatment accessible anytime, anywhere. Our mission is simple: help every pet live their happiest, healthiest life by connecting pet parents with licensed vets through seamless virtual visits. We’re the only veterinary telemedicine service that can diagnose, prescribe, and ship medications directly to customers – offering real relief and convenience for pets and their families. As one customer put it: “Dutch was the only site that would diagnose and prescribe meds as well as ship the meds.” Backed by world-class investors including Forerunner Ventures, Eclipse Ventures, and Bling Capital, our team is made up of successful startup founders (Hims, PlushCare, Nasty Gal) with expertise in scaling enterprises (TripAdvisor, Walmart). Featured in TechCrunch, Forbes, Wired, and Axios, Dutch is setting the standard for quality, accessibility, and compassion in pet care. The Role The role of a Customer Service Representative (CS Rep) at Dutch is to deliver exceptional customer support and represent the Dutch brand with empathy, professionalism, and efficiency. CS Reps are the foundation of the Customer Experience team, responsible for creating seamless, positive experiences for our customers and their pets. This is a full-time (40 hours per week) remote position with a standard Tuesday – Saturday schedule. Shifts may change based on business needs, and we’ll strive to provide as much notice as possible if adjustments are required. Overtime may be needed during periods of high volume. A successful CS Rep consistently meets and exceeds daily performance targets, handles inquiries with care and accuracy, and works collaboratively with the team to resolve customer concerns. Above all, a CS Rep embodies Dutch’s commitment to delivering best-in-class service. They are passionate about helping pet parents, driven to find solutions, and dedicated to improving every customer’s experience with Dutch. This role is ideal for someone who is motivated, compassionate, and excited to make a meaningful impact through outstanding customer care. Responsibilities As a CS Rep at Dutch, your primary responsibility is to provide exceptional service and support to our customers and their pets across all communication channels. Each day, you’ll help ensure every customer receives timely, compassionate, and effective assistance while upholding Dutch’s high standards of care and professionalism.Key Responsibilities: • Work Oldest to Newest: Manage and respond to customer inquiries in chronological order to ensure fair, efficient service and reduce backlog., • Support Across All Queues: Handle cases in any of our four communication channels — chat, phone, SMS, and email — providing consistent, high-quality support regardless of platform., • Deliver Excellent Customer Service: Approach every interaction with empathy, patience, and professionalism. Strive to create positive, solution-oriented experiences that strengthen customer trust and satisfaction., • Tackle Complex Cases: Confidently handle challenging or nuanced customer situations using sound judgment, strong critical thinking, and thorough problem-solving. When necessary, escalate issues appropriately to ensure quick and accurate resolution., • Maintain Productivity and Accuracy: Consistently meet daily and weekly performance goals while ensuring that all communication is accurate, compliant, and well-documented., • Collaborate and Communicate: Partner with other CX team members and Leads to share insights, flag recurring issues, and contribute to continuous improvement within the team., • In short: CS Reps are the voice of Dutch — compassionate, knowledgeable, and efficient problem-solvers who ensure every customer feels supported and cared for from start to finish.Requirements, • 2-5 years of experience in Retail or Customer Service, • Customer service oriented, always trying to do the best for the customer, • Experience with email, phone, text, and sms support channels, • Experience using a customer service solution, i.e. Gorgias, Zendesk, Kustomer, Salesforce, • Ability to handle multiple tickets simultaneously with attention to detail

Job DescriptionAbout Base Base is building the foundation of American power. The grid is the largest, most complex machine in the world. Yet it’s aging, struggling to keep up with today’s demand, and is unprepared for our electrified future. Base is modernizing the grid as the first engineering-led, technology-driven power company. We’re deploying a nationwide network of distributed batteries that strengthens critical infrastructure and saves Americans money. Our team of engineers, operators, creatives, technicians, and electricians design and deploy systems at speed. If you want to tackle the problem that will define this century and shape the future of American energy, now is the time. Join us. About the Role As a Member Qualification Specialist, you’ll be the first critical checkpoint in delivering a seamless experience to new Base members. Your primary responsibility will be to review submitted photos of members’ homes, confirm they submitted everything we need, and follow up with members to request any missing or unclear information. You’ll play a key role in qualifying homes for our service, ensuring every installation starts on the right foot. This role sits at the intersection of operational detail and member communication - perfect for someone with a background in support, operations, or data review who thrives in a fast-paced, detail-oriented, and customer-first environment. The shift for this role is Thursday - Monday, designed to support our members and operations when photo submissions are highest. What You'll Do * Carefully review incoming photos of member homes and enter corresponding data into internal tools while ensuring completeness and accuracy. * Communicate directly with members via email, phone, and text to request additional photos, clarify missing information, and explain requirements in a friendly, professional, and supportive manner. * Follow a detailed review checklist and technical criteria to make go/no-go decisions. * Track the status of each submission in internal tools and ensure timely follow-up to keep installations moving forward. * Collaborate closely with the Operations and Member Experience teams to surface trends, improve processes, and help resolve edge cases. * Contribute to internal documentation and playbooks to help standardize and streamline the review process. What You'll Bring * 0–5 years of experience in a customer-facing or data-entry role, or similar role requiring detailed process-orientation and communication. * Strong attention to detail and the ability to follow structured processes and technical checklists. * Clear and empathetic communicator with strong writing skills and a professional, comfortable phone presence. * Self-motivated and organized, able to manage a high volume of reviews with consistency and accuracy. * Comfortable asking questions, identifying unclear cases, and escalating when needed. * Calm and positive under pressure, especially when working with members who need extra guidance. * Tech savvy, with a knack for quickly mastering new tools, systems, and workflows. * Comfortable with ambiguity and a fast-paced environment to quickly adapt to changes while maintaining high-quality work. * Team player motivated by the mission who always puts the company’s best interests first. * Experience with residential electrical systems is a bonus, but not required. Our Values We’re building a winning culture and we’re looking for people who are up for the challenge. Here’s what we expect from day one: * In-Person Only: We work full-time in the office. No hybrid. No remote. * Challenge the Status Quo: Question assumptions. Fix broken systems. Principles > rules. * Move Fast: Focus on what matters, act quickly, and learn by doing. * Give & Get Feedback: Be direct, be humble. Challenge ideas–including your own. * Own the Outcome: Take full responsibility. Deliver results. No excuses. * Act Like an Owner: Be resourceful, mindful of impact, and committed to the business. * Be Decisive: Drive clarity. Make bold calls with imperfect info. * Bring the Intensity: This is not a 9-to-5. We're building something hard which requires real commitment.

Job Description We are seeking a Customer Success Manager (REMOTE) for a full time and direct hire role with one of our amazing software partners. This is a remote role for someone located in the United States. Overview: We need a proven Enterprise Customer Success Manager to support customers and help accelerate onboarding and ensure the success of future customers at this product-led growth SaaS company that is scaling rapidly. This is a fast-paced and ever-changing environment where your creativity, knowledge and insight can bring about positive customer and company results. Their product is a mobile field inspections management platform for industries like water, gas and electric utilities, government and AEC (Architecture, Engineering and Construction). Responsibilities: • Your main responsibility will be to be a trusted advisor to customers, so you ensure their long-term success, retention, and growth. You will use your strategic skills to proactively deliver high-impact results for customers and for the company., • Maintain a healthy portfolio of existing customers by ensuring customers continue to leverage their product. You will build and execute on a customer success plan to drive adoption, retention, and value. You will support them if they are falling behind, assist them operationally and celebrate their success., • Successfully onboard new customers and quickly connect their initial reasons for purchasing and realizing the value. This includes building and executing on a customer success plan to drive adoption, retention, and value realization, and building use cases for marketing., • Be a trusted product advisor that builds trusting relationships with customers by understanding their business and advising on the technical capabilities of this product to provide the most value and be the voice of your customer., • Use value-driven and strategic conversations to drive customer's success. Retain and grow customers by assisting Account Executives in growing the value of your customer portfolio (book of business)., • Demonstrate the power of their product to connect with customers through targeted solutions to set clear expectations for all parties involved., • Monitor customer portfolio by reaching out during onboarding, business reviews, expansion opportunities, etc. You will also connect about opportunities to get in front of potential challenges., • Share all relevant feedback to cross-functional partners to continually improve the customer and employee experience., • Maintain a level of technical expertise in the platform to build apps of medium complexity and to be able to audit and advise on applications best practices and improvements., • Maintain proper documentation in internal system for accurate customer and activity records., • Ensure that you are up to date on all current software releases and features by doing ongoing development and product education., • Communicate professionally with customers and internal employees within a fast and friendly response time. Requirements: • Experience managing a book of business as a Customer Success Manager or Account Manager, • Previous SaaS industry experience with a proven track record of exceeding performance goals, • Experience working with Global 1000 Customers as an Enterprise Customer Success Manager), • Experience with customer-focused QBR (Quarterly Business Review), • Expert technical learning skills with a strong aptitude for understanding technical aspects of the product to design and communicate solutions that solve customers business problems., • Act as a Solutions Architect and have a consultative approach to interact with technical and non-technical users., • Able to partner with the sales team on a shared portfolio and create action plans that address near-term and long-term needs., • Experience conducting strategy-based conversations that drive meaningful and valuable product usage., • Experience using and configuring CRM tools and Customer Success Platforms (CSP) like ChurnZero, Catalyst, or Planhat., • Project management experience and experience managing multiple work streams., • Able to create data analytics through platforms like Excel, Power BI, Tableau etc., • Experience working with GIS or Mobile Forms for the horizontal construction industries is a plus., • Familiar with scripting languages like JavaScript is a plus., • Experience working with and prioritizing multiple simultaneous internal and customer-facing work streams., • Highly organized with the ability to prioritize tasks and meet deadlines with a quick turnaround in a fast-paced and high-performance environment., • Excellent verbal and written communication skills with the ability to connect with and engage customers at multiple levels of organizations from the CEO to the individual contributors., • A bachelor's degree is preferred. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. You must be legally authorized to work in the United States without current or future sponsorship.

Job DescriptionWhy should I Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code. The impact you will have As part of our exciting growth, our global Renewals Team is seeking a new team member to join us in the Live Music Capital of the World. You will play a key role in supporting customer retention and business growth for our LATAM & North America customers. You will work in a dynamic, fast-paced environment, collaborating closely with the teams across the Go-To-Market organisation, to ensure a smooth renewal process and deliver excellent service to our valued customers.What you will do daily: • Oversee the complete renewal process for existing contracts, proactively engaging with customers within a 90- 120 day window leading up to their contract expiration., • Prepare and deliver accurate renewal quotes and proposals to customers, ensuring all terms meet both customer expectations and company policies., • Collaborate closely with GTM teams, especially Sales and Customer Success, to craft and execute effective renewal strategies. This involves proactively engaging customers aligned with Account Managers to discuss renewals and identifying at-risk accounts., • Manage the end-to-end administrative process, from initial quoting through to deal closure. Support contract processes and works closely with the Deal Desk., • Identify and flag upsell and cross-sell opportunities, effectively handing them over to the Sales team., • Maintain a high success rate both on time to close and close won ratio for subscription renewals, • Maintain and improve forecasting accuracy for renewals, providing regular reports to management., • Categorize effectively churn reasons, to ensure reporting accuracy. Share customer feedback and insights., • Actively participate in process improvements, identifying efficiencies and implementing best practices., • Keep Salesforce and other CRM tools up-to-date with accurate renewal data.The experience you will need:, • Proven experience in a similar role, within the software industry., • Fluent in both written and spoken English and Spanish, ideally Portuguese., • Proactive with a customer-focused mindset., • Ensures accuracy and thoroughness in all tasks., • Strong relationship-building and communication skills., • Dedication to producing precise, reliable, and professional outcomes., • Adept at managing and excelling in fast-paced, international environments., • Knowledge of Salesforce or a similar CRM.Benefits of Working with Sonar:, • Flexible comprehensive employee benefit package., • We encourage usage of our robust time-off allocations. You will receive 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities., • We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company., • Monthly catered events, and team events.Why you will love it here: • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.• We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!• We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).• We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them. We prioritize Diversity, Equity, and Inclusion: At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures. We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date. Please note that applications submitted through agencies or third-party recruiters will not be considered.

Job DescriptionThe Tier 1 Agent serves as the first point of contact for all IT-related inquiries and incidents through the OneStop Help Desk. The agent provides initial troubleshooting, incident resolution for routine issues, and ensures accurate logging, routing, and escalation of tickets as needed. This role is critical to maintaining high levels of customer satisfaction and timely IT service delivery across headquarters, regional offices, and field staff. Key Responsibilities · Customer Support & Incident Handling • Answer incoming calls, emails, and OneStop self-service tickets from end users., • Provide first call resolution for common issues, including password resets, account unlocks, basic connectivity support, printer configuration, and application login issues., • Deliver “white glove” support to VIPs, meeting the required SLA (1-hour response, 1 business day resolution).· Ticket Management, • Log, track, and update all incidents and service requests in ServiceNow, ensuring compliance with agency ticketing SOPs., • Document all work notes and resolutions; close tickets upon completion or document “no user response” per policy., • Escalate unresolved issues to Tier 2 in accordance with the approved escalation matrix.· Knowledge & Process Management, • Use and contribute to agency’s internal knowledge base, incorporating feedback from Tier 2/3 teams., • Follow scripts, SOPs, and ServiceNow workflows for consistent ticket handling., • Create problem tickets when trends emerge and alert Tier 2 staff and COR.· Service Levels & Reporting, • Meet or exceed SLA performance metrics, including average speed to answer, abandon rate, first-level resolution rate, and customer satisfaction targets, • Participate in periodic training when new hardware, software, or procedures are introduced., • High School Diploma (minimum); Associate’s degree or IT-related coursework preferred., • 1–2 years of prior IT help desk, call center, or desktop support experience.· Technical Skills:, • Familiarity with Windows OS, Microsoft 365 applications, VPN and remote connectivity tools., • Knowledge of ServiceNow (or similar ITSM tools) strongly preferred.· Certifications (Preferred):, • CompTIA A+ or HDI Desktop Support Technician., • ITIL v3/v4 Foundation is desirable.· Soft Skills:, • Strong customer service orientation, communication, and troubleshooting ability., • Ability to follow scripts and procedures consistently while documenting accurately.Other Requirements, • Must pass background investigation. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance u2R7cfyIPT

HealthTrust Workforce Solutions HCA is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Austin, Texas. • Specialty: Labor and Delivery, • Discipline: RN, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, days, nights, • Employment Type: Travel CONTRACT - RN - LABOR AND DELIVERY (708) - 7:00P-7:00A night shift, rotating weekends, no call required, BLS,ACLS, NRP, STABLE, intermediate fetal monitoring 937687 At HealthTrust Workforce Solutions, healthcare is not just about the four walls of a facility but about the people who provide and receive care. Our focus is on empowering healthcare professionals to deliver exceptional patient experiences by providing them with the necessary skills, tools, and support. We partner with healthcare facilities nationwide to ensure that the right professionals are in the right roles. We prioritize our clinicians by giving them a voice and access to opportunities to fulfill their mission of improving lives by providing quality patient care. We are committed to our core values of Trust, Innovation, Adaptability, Courage, and Accountability. We are dedicated to positively impacting the healthcare industry by providing first-priority access to more than 200,000 jobs nationwide to our healthcare professionals. Join us and be part of the HealthTrust family, where you can make a difference every day. We embrace our changing environment, and we maintain a culture that has a rich tradition of transforming itself to meet the challenges of the future. MISSION STATEMENT While putting great people in the right roles is essential, our mission is far greater. We want our clinicians to be part of the HealthTrust family, where healthcare professionals have a voice and are empowered with the right tools and opportunities to fulfill their personal mission of improving lives. Plus, as a preferred partner to thousands of top-performing hospitals, we provide our healthcare professionals with first-priority access to more than 200,000 jobs nationwide. • Dental benefits, • Vision benefits, • Referral bonus, • Continuing Education, • Life insurance

Job DescriptionDescription: Position Summary At Texas Card House, we are dedicated to providing the highest quality of service to our guests. We take pride in delivering memorable, positive experiences for every one who walks through our doors. The Food Runner is responsible for delivering food and beverages from the kitchen to guests in a timely and efficient manner. This role involves ensuring that orders are accurate, presenting food in an appealing way, and providing excellent customer service. The Food Runner works closely with servers and kitchen staff to ensure smooth coordination and a positive dining experience for guests. Strong communication, attention to detail, and a sense of urgency are essential for success in this role. We encourage applicants from all backgrounds including those with criminal records and/or requiring accommodations to apply. This role will be in-person located in our TCH location: Austin Key Responsibilities: • Deliver food and beverages to guests in a timely and courteous manner., • Maintain a clean and organized dining area by refilling drinks, bussing tables, and ensuring proper table setup., • Collaborate with servers and kitchen staff to ensure smooth workflow and efficient service., • Provide excellent customer service by addressing guest inquiries and requests with a positive attitude., • Active Food Handler’s Certification (Required), • Active TABC Certification (Required), • Experience working in a fast-paced restaurant environment (preferred), • Strong ability to multitask and prioritize tasks effectively, • Excellent communication and interpersonal skills, • A positive and professional attitude, • Ability to work independently and as part of a team, • Casino gaming environment with noise, bright lights, and high-energy atmosphere., • Day shifts, • Evening shifts, • Night shifts, • On-site, in-person role., • Mobility: Ability to walk, stand, and move quickly throughout the restaurant for extended periods., • Dexterity: Ability to carry trays of food and beverages, ensuring safe delivery without spillage., • Vision: Ability to read order tickets, identify food items, and deliver them accurately to the correct guests., • Hearing: Ability to hear customer requests and communicate with kitchen staff and servers in a noisy environment., • Communication: Clear verbal communication with guests, servers, and kitchen staff to ensure accurate delivery and a positive experience., • Endurance: Ability to maintain focus and energy during long shifts, including walking, standing, and carrying food., • Lifting: Ability to carry trays or food items weighing up to 25 pounds., • Environment: Ability to work in a bustling, crowded environment with fluctuating noise levels and varying temperatures., • Reasonable Accommodations: The employer will provide reasonable accommodations for qualified individuals with disabilities to perform the essential duties of the role., • Job Type: Part-time / Full-time, • Expected hours: 20 – 40 per week, • Medical Insurance (**Available to Full-Time Employees only), • Dental & Vision Insurance, • Employee Discounts (Gym, Food, Merchandise, and more!) Texas Card House is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. If you require any accommodations during the application process or while performing any job duties, please inform us so we can ensure equal access. Requirements:

Job Description Established Farmers Insurance Agency seeking Bilingual Customer Service Representative. Due to continued growth and success, we are looking to expand our already stellar team. Come join our office that offers a unique and rewarding career with access to phenomenal benefits on Health Insurance, and the opportunity for upward advancement! Note: Texas Property & Casualty Insurance License is required. If you do not have an active P&C License, you'll need to obtain that prior to starting the job. What our Agency offers: • Competitive wages, • Quarterly Bonuses if agency meets sales goals, • Access to Health Insurance (50/50 cost-split), • Career Development Plan (including assistance with attaining proper Texas Insurance Licenses), • Paid vacations after 1 year of employment, • The opportunity for upward advancement and increased compensation THIS IS A FULL-TIME POSITION THAT IS READY TO BE FILLED IMMEDIATELY Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Mon-Fri Schedule Responsibilities • Deliver top-flight customer service, • Professionally answer and direct incoming calls, • Contact existing clients to schedule policy review appointments with Agents, • Contact potential clients to schedule sales meetings for Agents, • Manage social media accounts and web pages, • Help maintain overall organization of the office, • Enter, file, and manage account information in computer system, • Brings with them an upbeat, positive and enthusiastic attitude, • Is goal-oriented, and strives to go "above and beyond", • Is professional, polite & personable, • Will provide exceptional customer service to our new and existing clients, • Possess excellent organizational skills with proficiency to multi-task, follow-through and follow-up, • Operates well in a fast-paced work environment, • Possesses excellent communication skills; both verbal and written, • Possesses proficient computer/math skills, • Has a strong attention to detail, • Is proactive, self-disciplined and can prioritize duties, • Possesses strong understanding of Social Media, and can create unique/engaging content, • Is comfortable working with a small team and independently, • Can handle a variety of reception and data processing duties while providing administrative support for our team, • Has reliable transportation to and from work, • Has a High School diploma (or equivalent)

Job Description Job Title: Express Lane Supervisor Location: Lost Pines Toyota Job Type: Full-Time Department: Service About Us: At Lost Pines Toyota, we pride ourselves on delivering exceptional customer service in every aspect of our dealership. Our team is passionate about providing a seamless automotive experience, and we are looking for a dedicated Express Lane Supervisor to lead our fast-paced service department. Position Overview: As the Express Lane Supervisor, you will be responsible for overseeing the day-to-day operations of our express service lane, ensuring timely and efficient service to our valued customers. You will manage a team of technicians, ensuring they provide high-quality service while maintaining productivity and customer satisfaction. Key Responsibilities: • Supervise and lead the Express Lane team, including technicians., • Oversee the daily operations of the Express Lane, ensuring all vehicles are serviced quickly and efficiently., • Provide training, guidance, and support to team members to improve performance and ensure high-quality service., • Ensure all safety, quality, and compliance standards are met., • Handle customer inquiries and concerns, ensuring a positive experience and timely resolution of issues., • Monitor and track the performance of the Express Lane, implementing strategies to improve service times and customer satisfaction., • Collaborate with the service management team to coordinate resources and ensure smooth operations., • Previous experience in an automotive service environment, preferably in a supervisory or leadership role., • Strong knowledge of automotive repair and service operations., • Excellent leadership and team management skills., • Exceptional customer service skills and the ability to handle difficult situations with professionalism., • Ability to work in a fast-paced environment while maintaining high standards of quality., • Strong organizational and communication skills., • Competitive pay and benefits package., • Opportunities for career advancement and professional growth., • A supportive, team-oriented work environment., • Discounted vehicle services and purchasing options. Join the Lost Pines Toyota team and help us continue to deliver exceptional service to our customers! Lost Pines Toyota is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description The Watch Officer plays a critical role in safeguarding Applied Materials' global operations. This position is responsible for real-time security and threat intelligence monitoring across all company sites and assets. The role supports a wide range of functions including travel safety, physical security, alarm response, medical emergencies, and incident management-both natural and human-made. As a frontline responder, the Watch Officer is entrusted with key escalation responsibilities and acts as a vital link in the company's global security framework. Allied Universal® is hiring an GSOC Watch Officer. As an GSOC Watch Officer, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal? • Career Growth: Opportunities to advance within a global leader in security services, • Impactful Work: Play a vital role in protecting people, property, and businesses, • Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime, • Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations, • Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property, • Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams, • 4-7 years in a similar role within a security organization, preferably with leadership over GSOC/Fusion Center operations, personnel, and technology systems., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, SharePoint)., • Strong written and verbal communication skills, including experience delivering presentations., • Demonstrated ability to lead high-stress responses to critical incidents such as fires, medical emergencies, workplace violence, cyber threats, and natural disasters., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Valid driver's license if driving a company vehicle, or personal vehicle while conducting business, • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment, • Experience in leading, developing, and retaining a dynamic team while building positive client relationships, • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination, • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner, • Proficiency in web-based applications and computer systems, including Microsoft Office, • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence, • Bachelor's degree preferred; equivalent combination of education and experience will be considered., • Proven experience in GSOC or Fusion Center environments, with leadership in operational response., • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . C15802 Requisition ID 2025-1436634

Job DescriptionWe’re changing the way people connect to social care. At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. Your role will center around building lasting customer relationships, onboarding new customers, and growing customer accounts, our impact, and our company.Responsibilities and Duties: • Proactively engage clients to drive product adoption and optimal product experiences, • Develop & maintain relationships with key customer champions including Executive Sponsor, Project Manager and Technical Lead, to name a few, • Manage client and project communications- be a leader driving the project plan and sharing best practices of how your customers can mobilize findhelp’s functionality, • Track customer usage metrics and respond to any customer deployment or product issues, • Create and deliver Executive Business Reviews on a quarterly cadence, • Take ownership of technical issues, responding in a timely manner, and working with cross-functional teams to document problem resolution steps, • Manage escalations and expectations for both the client and internal personnel, • Take ownership of the entire onboarding process for each client, • Facilitate a smooth hand-over from sales to service, • Create and manage the scope and timeline of rollout, alongside customer expectations, • Train customer’s staff and relevant partners on how to use findhelp’s suite of tools, • Create and share materials to support internal and external marketing, • Advocate for the customer, champion their success, drive renewals and expansions, • Drive usage throughout customer organizations including growing usage across teams, departments as well as the adoption of product features to achieve the customer’s goals, • Collaborating with the Customer Success team to build a thriving department and foster the overall success of findhelp and the people we serve, • Advocating for the ongoing needs and goals of the customer internally - gathering feedback from customers and understanding both how to meet them where they are and also how to help get them where they want to goQualifications:, • Possess a strong desire to use your job and mind to make the world a better place for people in need, • BS/BA degree or equivalent, • 7+ years experience in account management, customer success, project management, with a significant experience managing large enterprise accounts, • Experience with technology and able to learn new technologies quickly; direct experience with SaaS application support requirements, • Customer-focused, enthusiastic, positive, and service-oriented, • Interest in organizational innovation, social enterprise, community organizations, and governmental groups, • Ability to prioritize, multi-task, and perform effectively under pressure, • Skilled at problem-solving, decision making, negotiations, and ability to navigate challenging situations in a professional manner, • Superior communications skills (presentation, written, and verbal) and demonstrated ability to communicate/present effectively at all levels of the organization including the C-suite

Job Description We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: • Pay Range: $18-$20 hourly, • Starting Pay: $18/hr, • At 3 Months: $18.50/hr And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons, • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed., • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy., • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter), • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!, • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!, • Professional Development: Extensive internal growth and professional development opportunities We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training), • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive, • Complete customer paperwork and include thorough notes in our customer tracking system, • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy., • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements., • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems., • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana)., • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat)., • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours), • Must be able to read, write, speak and understand English, • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat, • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

Job Description About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Client Success Manager (CSM – SMB Managed) is a critical, client-facing role responsible for the care of a named portfolio of accounts. Using a variety of treatment models, a CSM will drive adoption, increase satisfaction, mitigate risk, and identify opportunities for expansion. A CSM will use strategic recommendations to drive value in our partnership and help our clients achieve their desired business outcomes.What You'll Do: • Advise clients on strategies to maximize the value of their Bazaarvoice products and solutions by incorporating user-generated content into online and offline operations including marketing, merchandising, customer service, product development, and distribution relationships., • Observe and track trends across portfolio to develop best practices, • Execute high-value activities and manage client lifecycle across a significant portfolio using productivity tools (Salesforce, Gainsight, Matik, etc), • Discover and influence client’s internal metrics for success working with Bazaarvoice, and ensure the client knows how to achieve and measure those results, • Help key stakeholders understand the value they are receiving from Bazaarvoice, • Manage client health by identifying, documenting and working with cross-functional team members to mitigate risk and develop successful client outcomes, • Promote new feature adoption to enhance client satisfaction and program performance, • 3-5 years in an entry level account management or client-facing role, • Skillful in time management, organizational systems, and prioritization, • Sufficient in meeting deadlines and expectations with minimal supervision, • Basic experience with Microsoft Office and Google suites, • Confident and solid written and verbal communication, • Comfortable communicating across multiple methods with both known and unknown points of contact, • Curious mindset and strong desire to learn, • Experience with Gainsight a plus, but not required, • Experience with software, online and/or other marketing/eCommerce technologies a plus, but not required The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Location: Austin & Central Texas deployment zones Term: Temporary, 1–2 months Position Summary: ADRN is seeking a talented and mission-driven Temporary Photographer to document the impact of the Central Texas floods, relief operations, survivor stories, and volunteer efforts. This temporary role supports storytelling, media outreach, and community engagement. Key Responsibilities: • Capture high-quality, respectful photos of survivors, volunteers, cleanup sites, and donation efforts., • Edit and deliver images quickly for use across digital, print, and partner media., • Collaborate with communications staff to identify key moments to cover., • Strong photography skills with experience in event or documentary-style work., • Proficiency in editing software (Lightroom, Photoshop)., • Ability to work independently in fast-moving environments. On location in field settings, including damaged neighborhoods, shelters, and outdoor events. Must be adaptable to weather and emotional conditions. Supervisory Responsibilities: This position may have direct supervisory responsibilities for volunteers (e.g., assistant photographers or content contributors). Travel Required: • Local travel as needed. Employees must be authorized to work in the United States under federal requirements. Requirements:

Job DescriptionWho We AreArrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! Who We WantThis role will focus on mastering the basics of what it takes to deliver Operational Excellence. As a Client Success Associate, you will be responsible for the daily operations of existing and new client accounts brought on by our sales team. You will focus on load building, scheduling appointments, tracking shipments while providing timely updates internally and externally, and closing out loads. You will work on mastering these skills, and work to develop other tasks to continue building your skill set within Client Success. You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven, and comfortable with effectively performing operational duties independently, as well as working collaboratively across our different departments.What You'll Do • Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution, • Focus on accuracy and timeliness while building loads for our customer account(s), • Obtain pickup and delivery appointments from the shippers and consignees within your customer’s network, • Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates, • Communicate with customer contacts proactively when a shipment will be delayedDeveloping Tasks, • Understand the Customer’s committed lanes and when to accept or reject loads being tendered by the customer, • Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities, • Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication, • Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customer service, • Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate, • Prioritize exceptions by working with the Carrier team to provide timely updates to customers, • Proactively work with management to determine any potential concerns for aging for your customerQualifications, • Bachelor’s degree in a relevant field of study preferred, • Proven demonstration of commitment and work ethic in a school or work setting, • Fast-paced and able to multitask in a high-pressure environment, • Polished communicator with exceptional interpersonal skills, both verbal & written, • Able to take verbal/written instruction and execute with confidenceThe Perks of Working With Us, • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage., • Invest in your future with our matching 401(k) program., • Build relationships and find your home at Arrive through our Employee Resource Groups., • Enjoy office wide engagement activities, team events, happy hours and more!, • Leave the suit and tie at home; our dress code is casual., • Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown., • Park your car for free on site!, • Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew., • Sweat it out with the team at our onsite gym., • Maximize your wellness with free counseling sessions through our Employee Assistance Program, • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days., • Receive 100% paid parental leave when you become a new parent., • Get paid to work with your friends through our Referral Program!

Job Description Location This role is based remotely in the United States, preferably in the Pacific or Central time zone. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity The DoiT Manager, Partner Success will be an integral part of our Customer Success team. We are looking for an experienced Manager, Partner Success who is excited by the opportunity to be hands-on managing partner relationships while also playing a strategic role in building out our partner program, defining how we operate, scale, and hire for the team in the future. Responsibilities Partner Relationship Management • Operate as the primary point of contact for our channel partners, orchestrating the customer journey and ensuring alignment, engagement, and joint success, • Responsible for driving partner program metrics, including:, • Growth of partner customer accounts, providing advisory input on onboarding and DoiT Cloud Intelligence™ adoption, • Management and escalation of support issues, driving resolution with high partner satisfaction, • Controlled cost to serve, ensuring that partners are fully enabled and have the necessary resources and knowledge to self-serve where possible, • Deliver "train the trainer" sessions on our DoiT Cloud Intelligence™ platform to partners, • Act as "voice of the partner," providing feedback to the relevant internal teams and stakeholders, • Collaborate with DoiT enablement to develop asynchronous partner training, • Build out a Partner Success hiring strategy and headcount plan in alignment with existing partnerships and pipeline opportunities, • Define job responsibilities, metrics, and qualifications for the Partner Success team, • In collaboration with our GTM teams, define our messaging and approach to expanding our partner footprint, • Participate in meetings with potential future partners, representing the delivery side of our partner program, • 5+ years of experience in partner success/leading partner programs in the SaaS space, • Exceptional executive presence, with the ability to present to and influence executive-level stakeholders, • Proven experience working cross-functionally with sales, product, marketing, customer success, and finance teams, • Project and/or program management skills, • Excellent communication skills (written and verbal) Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. Sounds too good to be true? Check out our Glassdoor Page. We thought so too, but we're here and happy we hit that 'apply' button. • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend DoiT unites as Many Do'ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Job Description Come join our team as our next Gabriel's Food Runner at the AT&T Hotel and Conference Center, located in the heart of the UT campus! Hook'em! Principle Responsibilities & Position Purpose: Assist Gabriel’s and In room dining staff by expediting and delivering food while maintaining presentation and temperature standards. ESSENTIAL FUNCTIONS • Deliver food from Kitchen to Gabriel’s ensuring that all food items are served to guest at the correct temperature and in a timely fashion., • Ensure Gabriel’s kitchen line is fully stocked with all plates, bowls, and other serving vessels throughout shift., • Act as liaison between Gabriel’s staff and culinary point person to ensure all modifications are executed effectively and special requests are met., • Assist servers in providing Platinum service by completing such task as refilling beverages, pre-bussing plates, offering additional items, ascertaining drink orders, greeting and seating guests, delivering checks, etc…, • Clean debris from tables, floors, chairs and side stations throughout shift, using proper equipment, cloths and sanitizer., • Assist servers in stocking side stations with proper amounts of silverware, napkins, glasses, cups, condiments, etc., • Carefully, safely, and properly stack heavy trays., • Assist Room service in delivery of items or set up of trays, to FLIK standards, when In room dining is busy, • Clean service station and sweep/mop/vacuum floors periodically or when instructed., • Reset tables to Flik standard as needed., • Set up receptacles for trash and dirty linen., • Transport clean and soiled linens as required. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to arrive to work on time and when scheduled., • Excellent communication skills, both written and verbal., • Be flexible concerning scheduling needs and requirements. QUALIFICATION STANDARDS EDUCATION High School diploma or equivalent EXPERIENCE LICENSES OR CERTIFICATES TABC and Food Handler's certification required (must get on their own) The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass: • Paid Vacation Days (after 90 days of employment), • Annual Merit Increases, • 11 Paid Holidays (after 90 days of employment), • Ride the Bus for Free, • Free Daily Shift Meals, • Lockers & Locker Rooms with Showers, • Discounted Monthly UT Garage Parking, • Discount Gift Shop offerings AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States. Powered by JazzHR 6Fxfux46MK

Job Description Full-time | Remote with 70% travel | Salary range: $85,000 - $110,000 About us The Ammortal Chamber brings together multiple scientifically backed technologies into one experience. It is a healing technology that can be utilized by wellness clinics and inside the home. Our clients include specialty spas and clinics, sports teams, and individuals who are biohackers or athletes. We are a small team with a startup culture. After our first full year shipping a finished product on the market, we have shown strong growth. Our team is made up of engineers, health professionals, and startup entrepreneurs. What is this role and why does it exist? The Partner Success Manager will ensure Ammortal’s commercial partners are fully supported in adopting and operating the Ammortal Chamber. This role is critical to delivering consistent, high-quality partner experiences that align with Ammortal’s mission of helping people unlock their potential. By championing onboarding, training, and ongoing partner success, this person ensures partners feel confident, supported, and equipped to create meaningful guest experiences. In doing so, they directly contribute to partner satisfaction, retention, and long-term growth for Ammortal. Responsibilities: • Develop and deliver structured partner onboarding programs (virtual + in-person)., • Create and maintain training resources (guides, videos, FAQs, playbooks)., • Lead ongoing partner training sessions, refreshers, and best practices., • Champion our Ammortal Community initiatives., • Monitor partner adoption, utilization, and satisfaction to provide proactive support., • Travel up 50-70% of the time to deliver training, support launches, and attend partner events., • Collect feedback from partners and bring insights back to departments to drive improvements., • Provide audit, recommendations and suggestions to partner accounts on strategies to optimize utilization rates. Skills to Excel • Positive, enthusiastic, and approachable personality that makes partners feel supported and energized., • Comfortable with frequent travel and working independently., • Strong facilitation and presentation skills (comfortable leading groups virtually and in-person)., • Exceptional communication and relationship-building skills., • Ability to design and deliver engaging training resources., • Proficiency with standard productivity tools (Google Workspace, Zoom, PowerPoint/Slides)., • Experience with Learning Management Systems or training delivery platforms. Preferred • Experience with CRM tools (HubSpot or similar)., • Comfort with using AI-powered tools (such as ChatGPT, Otter.ai, or similar) to create, streamline, and enhance training resources and partner communications., • Experience with Asana or other Project management tools. Qualifications (Must haves): • 3+ years of experience in customer success, partner success, training, or a related field., • Commercial space experience (sales, training, service)., • Demonstrated success delivering in-person and virtual training., • Willingness and ability to travel up to 70% of the time. Qualifications (Not required, but nice to haves): • Background in education, enablement, or training., • Experience in wellness, fitness, or hospitality industry., • Prior experience building structured onboarding or curriculum programs. Pay, Location, Hours • Pay: $85,000 - $110,000, • This range is intentionally broad because we are considering a wide range of candidates with varied experience levels, • Benefits: 80% health, vision, dental insurance covered, • Benefits: 80% health, vision, dental insurance covered

Job Description Who We Are Measured is the pioneer and leader of incrementality-based measurement and optimization for consumer brands. Leading brands use our elegant, all-in-one platform to manage, test, plan, and optimize over $20 billion in full-funnel media investments. Since 2017, we have helped marketers prove the incremental impact of their advertising and maximize ROI with unmatched ease, precision, and efficiency. Measured is the only company that empowers brands with comprehensive incrementality intelligence through adaptive methodology, end-to-end automation, and industry-leading expertise. Measured is led by marketing measurement entrepreneur Trevor Testwuide, and boasts a veteran team of cross-channel marketing analytics experts. About the Job This position will lead client facing engagements for a portfolio of Measured brands on our marketing analytics framework. We are a customer success led organization, and as such our Customer Success team is the face of Measured’s technology and services offering. You will serve as account lead, marketing attribution and analytics expert, project manager and media strategist with an overarching goal of driving client satisfaction and product adoption. Customer Success team members work alongside our technical Solutions team to gather requirements and deploy the Measured cross-channel attribution platform and with our product team to deploy new products to clients, collect feedback, and contribute new ideas and product features. To be successful in this role you need to be comfortable wearing many hats in a fast-paced startup environment and be comfortable operating in a DIY capacity to drive customer success and adoption. Our CS leads interpret marketing performance, perform deep dive analyses on in-market experimentation, provide strategic views on media and build out client specific technology roadmaps all while managing the week to week details of our client engagements. Requirements • Own gross revenue retention and net revenue retention goals within your book of business., • Own day to day client relationship across seniority levels for a portfolio of 10+ Measured brands., • Develop a strong relationship with clients based on value add, expertise and being a trusted partner., • Manage adoption across all stakeholders for Measured products and services., • Provide internal product feedback based on existing and potential client use cases., • Deliver client training curriculum., • Provide and interpret marketing performance reviews for clients., • Design and interpret in-market experiments across addressable media channels., • Provide optimization insights and budget recommendations to turn insights into client value., • Support internal CS initiatives, e.g. engagement and adoption model, onboarding playbooks, product training materials etc., • Whatever else it takes to get the job done! The value that you'll bring • 7+ years of experience with client services management., • Experience in marketing attribution, media mix modeling, in-market experimentation, or other applied marketing analytics., • Familiarity with ad-tech and martech platforms, for example vendor platforms (GA, Facebook, etc.), Google Analytics, and other 3rd-party tools., • Demonstrated experience in deploying, managing, and growing scope of complex engagements focused on marketing measurement., • Excellent written and verbal communication skills including advanced Excel and PowerPoint skills., • Minimum BA/BS or equivalent., • Independent decision maker. Can take calculated risks and deal with ambiguity., • Takes initiative to improve and try new things, • Ability to work independently with minimal supervision within a strong team environment, • Comfortable with rapid change, • Values diversity and integrity Measured values curiosity, integrity, aiming for the extraordinary, customer obsession, and employee belonging. Measured promotes diversity and inclusivity in all forms, which helps to shape our company culture and industry leading products. Measured is committed to providing equal employment opportunities (EEO) to all employees and applicants, regardless of race, color, hairstyle, religion, sex, national origin, age, disability, genetics, or any other protected characteristics. Benefits • 100% Remote, • Total Rewards - Compelling compensation packages that include flexible time off, regional paid holidays, and regional health and wellness plans where available, • Social Engagement - virtual engagement, knowledge sharing, and more, • Giving Back - Opportunities to volunteer and impact our communities through Measured for Good initiatives, • Culture - Integrity, diversity, and award winning technology

Job DescriptionJob Description We’re looking for a Customer Support Representative (CSR) to join our global customer support team. In this role, you'll leverage your technical problem-solving and people skills to provide first-contact resolutions, enabling clients to confidently use and advocate for Procore's platform. As a CSR, you will assist our customers via email, chat, and phone while collaborating with other support teams and internal stakeholders to provide effective solutions and an excellent customer experience. When you join our Support organization, we will support your professional development, opening up numerous opportunities for long-term career growth both within and outside our organization. This position reports to Manager, Customer Support, and is a fully remote role based within 30 miles of Austin, TX or Denver, CO. If you thrive in a dynamic, diverse, and fast-paced environment, Procore and Customer Support is the place for you! What you’ll do: * Deliver best-in-class customer experiences by managing cases through phone, chat, and email inquiries, enabling customers to achieve their goals with Procore’s software. * Troubleshoot technical issues, diagnose root causes, and find answers through established resources. * Acquire and maintain a thorough understanding of Procore’s business model, system, and technologies to educate customers and optimize their use of Procore’s software products and integrations. * Meet and exceed key performance indicators (KPIs), such as schedule adherence, quality coaching, customer satisfaction, and first-contact resolution. * Partner with Procore SMEs/departments to resolve complex customer issues and manage cases to resolution, leveraging strong collaboration skills. * Maintain diligent attention to detail and ensure the integrity of accurate documentation, record keeping, and data security. * Demonstrate a positive attitude and respect for coworkers and customers, building and maintaining warm working relationships. * Convey Procore’s culture and values of Openness, Optimism, and Ownership in every interaction, adhering to ethical standards. What we’re looking for: * Fluent English speaker; subject to verification via assessment. * 1+ years of experience in a contact center or technical support environment; or 2+ years of related customer support experience * Must communicate optimistically, clearly, and professionally with clients to handle client inquiries; this is subject to verification via assessment. * Eagerness and ability to learn quickly, remain agile, adapt to a changing product, and follow processes and procedures * Strong multitasking skills with the ability to self-manage workload while providing extraordinary client experiences * Critical thinker with the ability to assess and provide proactive advice and solutions; efficiently escalate client cases quickly, when appropriate. * Reliable self-starter with excellent attendance and time management skills. * High School Diploma or GED required. Additional Information Base Pay Range: $19-$22 per hour. Equity Compensation: Eligible Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. Perks & Benefits At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best. About Us Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law. If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: As Customer Success Manager, you will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals. This role is crucial in helping our customers successfully adopt and use Cisco technologies, driving value realization, and growth. You will also help bridge teams within EOS that play an integral part in helping our customers achieve their desired outcomes and allowing them focus on their day-to-day business. KEY RESPONSIBILITIES: • Drive adoption of Cisco software and services to deliver measurable customer value, leading to successful renewals and growth., • Proactively identify and mitigate renewal risks throughout the customer journey by leveraging adoption insights and collaborating with Renewals and Customer Success teams to improve retention., • Build strong customer relationships to understand their business goals and challenges, and align technology use cases that drive outcomes in partnership with global EOS and CX teams., • Develop and execute tailored Adoption Plans that align with customer objectives, promoting full utilization of Cisco solutions and maximizing ROI., • Lead Customer Value Workshops and QBRs to review adoption progress, highlight business outcomes, and support renewal discussions., • Act as the voice of the customer within Cisco, advocating for their needs and sharing feedback with product and engineering teams to improve offerings and customer experience., • Provide training and enablement sessions to help customers effectively use Cisco and partner technologies, while keeping them informed of new features and updates., • Collaborate cross-functionally with Delivery, Partners, Architecture, CSS, Renewals, and Engineering teams to ensure a unified customer success strategy and execution., • Meet Cisco's quarterly metrics across Land, Adopt, Expand, and Renew lifecycle stages., • Address customer concerns promptly, ensuring timely resolution and a high-quality experience. ESSENTIAL CRITERIA: • 1-2 years' work experience working as a Cisco CSM, • Strong ability to develop and foster positive business relationships, internally and externally, • Excellent presentation skills, comfortable presenting to various audiences, • Staying current with the latest Cisco technologies, competitive landscape, and industry trends., • Excellent ability to translate technical language into something more easily understood by a wide range of audiences DESIRABLE CRITERIA: • Ability to proactively identify problems, troubleshoot possible solutions, and communicate the potential outcomes, • Highly experienced with the Microsoft Suite, especially Excel, Word, and PowerPoint, • Previous experience working with internal and external stakeholders, both technical and nontechnical The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-MS #LI-Remote Pay Range$80,000—$90,000 USD

Job DescriptionLuxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 80,000 real estate professionals, including 31 of the nation’s 100 top-performing agents as published in the Wall Street Journal, Luxury Presence continues to set the standard for innovation and excellence in real estate technology. We’re looking for a Manager, Client Success to join our talented and growing team. In this role, you’ll be responsible for leading and developing a team of Client Success Managers who own the success, satisfaction, and retention of some of the top real estate agents in the industry. You’ll drive strategy, oversee day-to-day execution, and ensure that every client interaction strengthens relationships and business outcomes. This is an exciting opportunity for someone who thrives in people leadership, is client-centric, and has a passion for process improvement and operational excellence. As a Manager, you’ll multiply the team’s success by combining coaching and mentoring with strategy and execution, ensuring both your team and our clients achieve their goals.Essential Functions • Team Leadership & Development: Hire, coach, and mentor a high-performing team of Client Success Managers. Foster accountability, celebrate wins, and build a culture of inclusion, feedback, and results, • Client Success Strategy: Drive strategies that improve client satisfaction, retention, and expansion. Support client escalations while empowering CSMs to manage challenges effectively, • Operational Excellence: Streamline processes, tools, and workflows to enable consistent delivery of client outcomes. Lead projects that enhance team efficiency and scale performance, • Training & Enablement: Provide onboarding and ongoing development opportunities for CSMs to maintain high standards of client service and client-first practices, • Data-Driven Insights: Leverage NPS, CSAT, GRR, and other metrics to identify trends, inform strategy, and provide leadership with transparency into team performance, • Collaboration & Communication: Partner with cross-functional teams—including Sales, Product, Marketing, and SEO—to ensure integrated client strategies and align on priorities, • Change Leadership: Guide the team through organizational or process changes, ensuring smooth adoption and minimal disruption to client service, • Retention & Growth: Partner with CSMs to drive renewal and upsell strategies, joining client calls as needed to expand client value, secure revenue growth, and maintain trustYou’re gifted at, • Inspiring and developing top performers through fair, transparent, and accountable leadership, • Building strong client relationships and preventing or resolving escalations with ease, • Driving collaborative strategies that improve both client and team outcomes, • Owning projects with autonomy while knowing when to ask for support, • Thriving in a fast-paced, evolving environmentYou have, • 2-4 years of experience managing a team, ideally within SaaS, technology, or marketing services, • 5+ years of direct client-facing experience with a proven record of driving retention and expansion, • Strong knowledge of digital marketing strategy, including paid advertising, social media, content, and SEO, • Proficiency in CRM and project management tools, with a track record of implementing process improvements (Salesforce experience a plus), • Excellent communication skills, with the ability to influence clients, teammates, and executivesYou are, • A client advocate who ensures client success and satisfaction remain top priorities, • A multiplier who elevates the performance of those around you, • Collaborative, empathetic, and focused on building a positive, high-performing culture, • Analytical and process-oriented, always seeking opportunities to optimize and scale success, • Resourceful and action-oriented, balancing big-picture strategy with hands-on problem solving

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌, • Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job DescriptionABOUT VIAPLUS: ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. We are pioneers in the transportation transaction and mobility industry, with a decade of proven global experience in providing solutions focused on the tolling and transit industries. ViaPlus is headquartered near Dallas, Texas, and maintains offices across the United States, France, India, and Ireland. We are part of the global network of VINCI Concessions, an international player in transport infrastructure with projects in 23 countries. Our vision has evolved to provide a fully automated, end-to-end transportation solution that significantly improves revenue collection and efficiency while effectively lowering costs for our agency clients. We serve enterprises that require high-volume, real-time transaction processing with the highest levels of accuracy, especially where revenue reconciliation and customer account management are key deliverables to the customer experience. Our flagship back-office system (BOS) enables Mobility-as-a-Service (MaaS) with a “one account” feature that supports multimodal transportation solutions. In a rapidly changing environment, ViaPlus maintains a strong focus on technology and continuous R&D to improve agency efficiencies, reduce operating expenses, and maximize revenue – all while providing exceptional customer service. Learn more: ABOUT VINCI HIGHWAYS VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operations and mobility services. We design, finance, build and operate highways, bridges, tunnels, urban roads and mobility services on a network of more than 3,360 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and provide drivers with a positive experience. More information: @VINCIConcess JOB PROFILE: Customer Service Representative, Storefront Lead JOB LOCATION: Austin, TX (On-Site) JOB RESPONSIBILITIES: We are looking for a customer-oriented service representative team lead for the storefront office. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Include the following. Other duties may be assigned. The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty. • Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient, and knowledgeable manner, • Assists customers in resolving complaints concerning billing or service rendered, • Uses judgment to minimize complaints referred to designated managers or departments for investigation, • Administers new hires and continuing training programs, • Assist customers with special problems referred from Customer Service Representatives (CSR), assist with daily close-out procedures, training, floor supervision, • Assists with recruitment and staff scheduling, • Must handle confidential information and assignment of special projects as needed, • Talks with customers by phone or in person and receives orders for new accounts, changes of account type, change of account payment option, and other changes in service or account information, • Ability to deal with customers in a courteous, polite, and professional manner at all times, • Enter information for new accounts or account changes into the computer system, frequently required while on the telephone with the customer, • Assists customers in filling out Applications and Agreement forms, determines charges for service requested, collects deposits, prepares change of address records, balances computer sales or cash drawer, • Shares continual responsibility for deciding how to supervise employees, ensuring calls are handled efficiently and effectively, • Assists in establishing work procedures and processes that support the departmental standards, procedures, and strategic directives, • Ability to assist customers and violators with special and/or challenging issues by performing detail-oriented account research, supervisor calls, and correspondence by mail/fax/e-mail in a professional and exceptional manner, • Ensure all CSRs understand and comply with all objectives, performance standards, and policies, • Monitor and evaluate CSR performance providing feedback and coaching, • Prepare reports and analyze data to assist management with call center goals, • Perform other duties as assigned QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Ability to work well with other employees as a team, • Ability to deal with difficult or demanding customers on a routine basis, • Excellent phone etiquette, • Excellent written and verbal communication skills, • Excellent attendance and punctuality, • Enjoy providing prompt and timely service to our clients, • Be extremely detail-orientated, efficient and possess superior written and verbal communication, • Must possess strong interpersonal skills, • Have compassion and empathy for customer situations, • Have excellent customer service skills with the ability to build and maintain customer relationships, • Be energetic, self-motivated and quick-thinking, • Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment, • Ability to read and comprehend normal instructions, correspondence, and memos, • Must be able to organize and write correspondence and memos in a logical/methodical manner, • Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization, • Ability to apply common sense understanding to carry out detailed written or oral instructions, • Ability to deal with problems involving a few concrete variables in standardized situations, • Excellent computer skills required, strong data entry skills, 10-key by touch, and various Microsoft Office programs EDUCATION & EXPERIENCE: • High school diploma or general education degree (GED), • Two (2) years of related experience as a Customer Service lead or supervisor, • Bilingual Spanish a Plus SUPERVISORY RESPONSIBILITIES This position does not include supervisory duties. WORK ENVIRONMENT The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud. Powered by JazzHR 2SQvdxbi2S

Job Description Are you passionate about helping customers succeed while driving growth and expanding revenue? We’re looking for a Customer Success Representative located in Austin, TX who thrives at the intersection of relationship management and sales. In this role, you’ll be the primary point of contact for a portfolio of clients, helping them unlock the full value of our product while identifying new opportunities for upsell, renewal, and long-term retention. This is more than support—it’s about driving client outcomes and growing revenue through strategic conversations, strong rapport, and a deep understanding of customer goals. What You'll Do * Own and manage a book of business, serving as the trusted advisor and point of contact for each client * Proactively engage with customers to ensure satisfaction, product adoption, and ongoing return on investment * Identify expansion opportunities such as upsells, add-ons, or feature upgrades, and collaborate with the sales team to close * Lead renewal conversations with a focus on long-term value and retention * Track customer health, usage metrics, and satisfaction scores to flag risks and intervene early * Deliver onboarding, product training, and strategic check-ins to drive client success * Collaborate cross-functionally with Product, Support, and Marketing to surface feedback and advocate for client needs * Maintain accurate notes and pipeline activity in the CRM such as Salesforce or HubSpot What We're Looking For * Early career talent wanted: 0-3 years experience in a customer centric role * Strong relationship-building and communication skills, comfortable speaking with decision-makers * A consultative, value-driven mindset with an ability to spot growth opportunities * Driven, goal-oriented, and energized by KPIs tied to retention and revenue * Familiarity with CRM tools and customer success platforms such as Salesforce, Gainsight, or HubSpot * Experience in SaaS, tech, or a subscription-based model is a plus What We Offer * Competitive base salary plus commission or performance bonuses * Opportunities for advancement into senior customer success or account executive roles * Comprehensive onboarding, training, and career development support * Collaborative, fast-paced team culture with plenty of recognition * Health benefits, paid time off, and flexibility including remote or hybrid work options &

Job DescriptionDescription: Who We Are Acumera is now Scale Computing! Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. We’re a growing company looking for motivated professionals to join our team! What We’re Looking For A detail-oriented professional with strong Order Management skills, excellent data entry abilities, and a high level of accuracy, seeking opportunities to work in U.S. shifts. Responsibilities Analyze, review information received from sales, with the signed order form. Enter the order in CRM & HubSpot within the timelines. Spot in sufficient information in system and flag the same before entering an order. Coordinate with sales team to ensure accurate data is received. Ensure Pricing is accurate. Assist with special projects as needed. Any other duties or responsibilities as deemed necessary. Meet expectations for attendance, punctuality, and timely completion of assigned tasks. Requirements: Education and Experience Preferred Commerce Graduate with 2-4 years’ experience.Good written and oral communication skills. Prior experience in working on any CRM tool will be an added advantage.Efficient time management and organizational skills. Able to work autonomously on a day-to-day basis without supervision.Ability to exercise good judgment and logic. Ability to follow instructions, listening skills. Team Player, Quick learner, ability to work under pressure. Able to type quickly and efficiently, and have basic familiarity with Windows and MS Office, specifically Excel. Perks and Benefits Group medical insurance. Casual dress code. Hybrid Work schedule Paid company holidays. Cab Facilities. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow. Scale Computing is an equal opportunity employer. The final candidates will be subject to a pre-employment background check.

Job DescriptionLuxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 80,000 real estate professionals, including 31 of the nation’s 100 top-performing agents as published in the Wall Street Journal, Luxury Presence continues to set the standard for innovation and excellence in real estate technology. We’re looking for a Manager, Digital Client Success to join our talented and growing team. In this role, you’ll lead and develop a team of Digital Client Success Managers (DCSMs), including our Luxury Presence App DCSM and Webinar DCSM, who deliver scalable client engagement through 1:many programs, product education, and digital-first initiatives. Beyond team leadership, you’ll also own non-CSM touchpoints in the client journey, such as in-app messaging, marketing email collaboration, and other digital strategies that improve the client experience without requiring human intervention. This is an exciting opportunity for someone who thrives in people leadership, is data-driven and innovative, and is passionate about scaling client success through technology and digital engagement. As a Manager, you’ll ensure that every interaction—human or digital—adds measurable value for clients and drives retention and growth.Essential Functions • Team Leadership & Development: Hire, coach, and mentor a high-performing team of DCSMs, including App and Webinar specialists. Foster accountability, growth, and collaboration within a fast-paced environment, • Digital Client Strategy: Oversee 1:many engagement strategies including performance check-ins, group calls, webinars, and in-app engagement. Ensure your team drives retention through proactive education, adoption, and platform optimization, • Non-CSM Touchpoints: Own digital client engagement channels such as in-app messaging, client education emails, and automated touchpoints. Collaborate with Marketing and Product to design scalable, tech-enabled experiences that strengthen retention without human intervention, • Retention & Growth: Partner with your team to identify upsell opportunities, guide renewal strategies, and ensure smooth handoffs to Sales. Focus on improving GRR, CSAT, and expansion across the digital client base, • Operational Excellence: Streamline tools, workflows, and processes to maximize efficiency in a high-volume client environment. Lead initiatives that improve scalability and digital impact, • Training & Enablement: Ensure consistent delivery of education on SEO, digital marketing, and Luxury Presence products. Support both team and client learning through webinars, workshops, and in-app content, • Data-Driven Insights: Monitor KPIs such as client engagement, upsell handoffs, CSAT, GRR, and digital adoption. Use analytics to drive improvements and provide leadership with transparent reporting, • Cross-Functional Collaboration: Partner with Marketing, Product, Sales, and Engineering to align digital success strategies with product enhancements, campaigns, and platform innovations, • Change Leadership: Lead your team and clients through new initiatives, tools, and processes, ensuring smooth adoption and measurable impactYou’re gifted at, • Leading diverse, specialized teams with clarity, accountability, and empathy, • Driving scalable client success strategies across both human and digital channels, • Coaching team members to excel in client education, engagement, and upsell identification, • Turning data into actionable insights that improve client outcomes and team performance, • Thriving in high-volume, fast-paced environments while maintaining focus on resultsYou have, • 2–4 years of people management experience in SaaS, Customer Success, or digital marketing services, • 5+ years of client-facing experience with a proven record of retention, adoption, and expansion, • Strong knowledge of SEO, digital marketing, and platform adoption strategies, • Experience designing or managing digital client touchpoints (in-app messaging, client emails, automated programs), • Excellent communication and collaboration skills, with the ability to influence across functions, • Experience in Salesforce, Pendo, Hubspot, and Slack integrations (preferred)You are, • A multiplier who develops high-performing individuals and teams, • A client advocate who ensures success at both the individual and program level, • Analytical and process-oriented, with a focus on digital scalability and impact, • Innovative and adaptable, always seeking new ways to improve client experience through both people and technology, • Collaborative, empathetic, and committed to building a positive, client-first culture

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Opportunity for advancement Pay: • $8-10/hr + TipsResponsibilities:, • Deliver food orders from the kitchen to the dining area in a timely manner., • Ensure that all food is presented beautifully and meets quality standards before serving., • Assist servers by providing support during busy periods, including refilling drinks and clearing tables., • Maintain cleanliness and organization of the service area and kitchen., • Communicate effectively with kitchen staff to ensure accurate order fulfillment., • Adhere to food safety guidelines and proper food handling procedures., • Collaborate with team members to enhance guest satisfaction and overall dining experience.Skills:, • Previous experience in food service or restaurant environments is preferred., • Knowledge of food handling, preparation, and safety protocols., • Strong customer service skills with a focus on guest satisfaction., • Excellent communication skills for effective interaction with guests and team members., • Ability to work efficiently under pressure while maintaining attention to detail.Join us as we strive to provide outstanding hospitality and memorable experiences for our guests. If you are passionate about food service and thrive in a collaborative environment, we encourage you to apply!

Job Description Client Success Manager – Food Production / Protein Industry We’re seeking a Client Success Manager (CSM) with experience in the protein and food production industry — someone who’s worked in or closely with production plants (pork, poultry, beef, or turkey) and understands how these operations run. In this role, you’ll manage key client relationships, oversee service delivery, and ensure satisfaction across our top accounts in the protein sector. You’ll act as the strategic partner connecting clients’ business goals with our workforce and service solutions, helping them succeed while driving mutual growth. This is a client-facing, relationship-driven position that is perfect for someone who thrives in dynamic, production-oriented environments and understands the language of plant operations, HR, and compliance teams. Why You’ll Love Working Here • Hybrid work schedule in Austin, TX, • Opportunity to make an impact by supporting America’s protein production industry., • Growth potential as the client base expands across the food production sector., • Annual discretionary bonus potential, • 401(k) with company match (up to 4% total), • Health, dental, and vision insurance, • 15 days of PTO (plus 1 additional day/year after 3 years), • Paid holidays, • 1-month sabbatical after 5 years, • Gym membership reimbursement, • Serve as the main point of contact for assigned protein/food production clients., • Build trusted relationships with decision-makers and plant leadership teams., • Lead onboarding of new accounts — ensuring documentation, CRM setup, and smooth handoffs., • Develop strategic account plans to drive renewals, cross-sells, and referrals., • Identify new opportunities that align with client workforce and compliance needs., • Track client health, satisfaction, and revenue trends., • Stay up-to-date on protein/food production trends, compliance, and workforce challenges., • Share insights with clients to strengthen long-term partnerships and trust. Qualifications: What We’re Looking For • Industry Experience: 5+ years in the protein or food production industry (pork, chicken, beef, turkey, or related)., • Client Success / Account Management: Proven ability to manage and grow key accounts., • Strategic Thinker: Comfortable developing long-term plans for client success and retention., • Relationship Builder: Skilled communicator who builds rapport with all levels — from plant managers to executives., • Bonus: Familiarity with immigration, workforce, or visa programs supporting production environments. Education & Skills • Bachelor’s degree in Business, Communications, or a related field., • Strong written, verbal, and presentation skills., • Proficiency with CRM systems and Microsoft Office Suite., • Highly organized, detail-oriented, and proactive in solving client challenges. About Company Farmer Enterprises is a nationally recognized leader in workforce solutions, assisting employers across industries in navigating complex workforce, immigration, and compliance challenges. We are the parent company of Farmer Law PC, AW Labor Solutions, and Reliable Labor, enabling us to deliver comprehensive, end-to-end workforce services, all under one roof. At Farmer Enterprises, we pride ourselves on combining deep expertise with an enterprising spirit. Our team is known for its client-first attitude, collaborative culture, and dedication to continuous improvement. We are experiencing rapid growth and are seeking team members who are eager to grow with us.

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description As a Security Professional - Armed Retail Patrol in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Armed Officer with Allied Universal, you will help to deter security-related incidents by conducting regular patrols and maintaining a strong presence throughout a bustling retail location. You will interact with the public, provide outstanding customer service, and respond to various security-related situations with professionalism and integrity. This armed position offers the opportunity to be part of a team that values agility, reliability, and innovation, while making a positive impact in a dynamic retail environment. Join us to build your career in a company that puts people first and thrives on teamwork. Position Type: Full Time Pay Rate: $26.50 / Hour Job Schedule: DayTimeMon09:00 AM - 04:15 PMTue09:00 AM - 04:15 PMWed09:00 AM - 04:15 PMSat09:00 AM - 04:15 PMSun09:00 AM - 04:15 PM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Provide customer service by carrying out security-related procedures, following site-specific policies, and responding to emergency situations as appropriate., • Respond to incidents and critical situations in a calm, problem-solving manner, utilizing training and company protocols., • Conduct regular and random patrols throughout the retail location and its perimeter to help to deter theft, unauthorized activity, and/or suspicious behavior., • Monitor entrances, exits, and other key areas to help to deter unauthorized access and maintain a visible presence., • Work collaboratively with store management and staff to address security-related concerns and support a welcoming environment for customers and employees., • Maintain detailed and accurate reports of daily activities, incidents, and/or unusual occurrences as required by Allied Universal and site guidelines., • Follow all company and site protocols regarding the carrying and use of assigned firearms, maintaining compliance with legal and Allied Universal standards., • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • Must have 3 or more years of combined law enforcement, military, or security-related experience or possess a college degree., • Must be at least 21 years of age., • Level III armed certification is required for Texas., • Armed guard card or license is preferred., • Baton certification is preferred., • Be at least 18 years of age for unarmed roles; 21 or older for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1444989

Job DescriptionCaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ and Accel, we empower high-growth companies like Netflix, Figma and Stripe with the flexibility and insights needed to drive revenue performance. Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management. About the RoleWe’re seeking a talented Customer Success Manager to join our growing team. The ideal candidate has a proven track record of driving revenue growth, delivering exceptional customer service, and owning both renewal and upsell motions. They embody a solution-oriented mindset, communicate effectively across all levels (including C-suite), and operate with autonomy in fast-paced, dynamic environments. This role is perfect for someone who thrives in ambiguity, takes initiative, and enjoys balancing strategic customer engagement with commercial execution. You’ll join a high-trust, collaborative team that values transparency, ownership, and strong cross-functional partnerships Job LocationThe candidate selected for this opportunity must reside near one of the following locations: Hybrid (in-office 3 days per week)- Austin, TX Remote- Raleigh, NC- Nashville, TN- Toronto, CanadaResponsibilities • Serve as the primary point of contact for assigned client accounts, providing dedicated support to address their needs and ensure their success., • Act as an advocate for clients within the organization, representing their interests and ensuring their needs are addressed promptly and effectively., • Collaborate closely with internal teams, including Sales, Professional Services, and Support, to align efforts and deliver seamless, effective solutions that meet client needs., • Present accurate weekly forecasts to leadership, highlighting customer trends and potential impacts on business objectives., • Lead commercial conversations, including renewals and upsells; partner with Sales, Legal, and internal stakeholders as needed to close deals., • Develop account strategies that tie the product to each customer’s strategic goals; proactively identify and close revenue expansion opportunities., • Monitor and track account health, performance metrics, and customer satisfaction levels, taking proactive measures to address any issues or concerns to ensure client success., • Stay informed about industry trends, market developments, the competitive landscape, and company strategy to provide clients with relevant insights and maintain a competitive edge.Requirements, • 2-4 years of experience in Customer Success, Account Management, or a similar role within a SaaS environment., • Proven track record of exceeding growth targets, driving customer retention, and delivering high-impact customer service., • Strong interpersonal and communication skills, with the ability to manage contract negotiations and objection handling all the way up to the CEO., • Strategic thinker with the ability to identify opportunities, solve problems, and drive results., • Excellent organizational and time management skills, with the ability to manage multiple priorities and meet deadlines., • Experience working cross-functionally with Product, Support, Marketing, Billing, and other internal stakeholders.Bonus Points, • Experience supporting commissions platforms, finance-adjacent tools, or accounting solutions., • Proven success managing renewals and upsells, especially in mid-to-large portfolios., • Proficiency with popular CRMs (e.g., Salesforce) and Customer Success platforms (e.g., ChurnZero).Benefits, • (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents, • Flexible vacation days and quarterly mental health days so you can recharge, • Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal), • Annual stipends for professional development and caretaking, • (US-ONLY) 401k plan to participate in and save towards the future, • Newest Apple products to help you do your best work, • Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talentNotice to Prospective Candidates, • Only emails from @captivateiq.com should be trusted., • We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:, • Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc., • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology., • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ., • Ask candidates to make a payment in order to be considered for a position., • Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.

Job DescriptionSalary: $72k-$85k As a Senior Customer Success Manager, youll be the strategic partner for our customers, driving product adoption, measurable ROI, and expansion opportunities across their portfolios. Youll manage high-value relationships, ensuring each property experiences the full impact of Tailos robotics solutions while identifying opportunities to grow our footprint. This role requires a proactive, data-driven, and customer-obsessed leader who thrives at solving complex problems, aligning stakeholders, and driving outcomes. Youll lead customers through the entire lifecycle - from onboarding and launch to optimization and growth - leveraging insights, training, and enablement strategies to deliver exceptional results. Were looking for someone who is: • Personable - Builds relationships easily and thrives connecting with people internally and externally., • Analytical - Uses data and KPIs to tell a clear ROI story and communicate progress., • Persuasive - Influences stakeholders and drives expansion conversations with confidence., • Collaborative - Partners cross-functionally with Product, Engineering, and Sales to elevate the customer experience. RESPONSIBILITIES • Customer Engagement: Serve as the primary point of contact for your book of business, conducting customer-facing activities, including on-site visits to customer properties when necessary, to drive product adoption and upsell within each property level account., • Onboarding & Launch Success: Lead the onboarding process for new customers, leveraging standardized systems, tools, and methods to deliver a measurable, consistent, and scalable customer experience that sets the stage for future upsell opportunities., • Strategic Account Management: Manage a portfolio of Strategic Accounts and their respective properties, ensuring that each property receives personalized attention and support to maximize the value derived from our technology., • Upselling Inventory: Utilize your strong relationships and deep understanding of customer needs to identify and capitalize on opportunities to expand robot inventory within your book of business, proving the value of additional units and driving sales growth., • Expanding Customer Portfolios: Actively identify expansion opportunities across customer portfolios, partnering with Sales to drive additional Rosie deployments and maximize customer ROI. Leverage Tailos usage data and customer outcomes to build persuasive business cases that lead to measurable revenue growth., • Performance Reporting: Prepare and deliver detailed performance reports to key stakeholders regularly, highlighting relevant KPIs and showcasing how our solutions drive success at each property., • Data-Driven Storytelling: Regularly deliver engaging slideshow presentations that tell the story of each customers success through data, seeking feedback, discussing performance, and introducing new feature improvements and other pertinent topics., • Proactive Problem Solving: Proactively identify and address potential customer dissatisfaction before it escalates, implementing strategies to enhance the customer experience and reduce churn risk., • Internal Collaboration: Work closely with internal teams at Tailos to ensure seamless product launches and post-launch activities, aligning on goals to drive unprecedented success in every customer interaction. Represent the voice of the customer for product, engineering, and the rest of the company., • KPI Management: Regularly collect and analyze key performance indicators (KPIs) from customer properties, using internal Customer Success tools to generate reports and actionable insights that inform internal and external discussions., • Customer Training & Support: Conduct remote video kick-off and training sessions as needed. Be ready to engage in emergency calls with property stakeholders to address and mitigate poor usage scenarios., • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales services., • Proven track record managing $1M+ ARR portfolios and driving measurable expansion revenue., • Experience managing multi-property / multi-stakeholder relationships in hospitality, CRE, or facilities management a strong plus., • Excellent written and verbal communication skills, with the ability to craft exceptional presentations., • Prior experience in automation, smart home, robotics, or other high-technology industries., • Proficiency in Vitally, HubSpot CRM, Grafana, and other Customer Success tools used to measure and communicate property-level performance., • Ability to overcome common customer challenges, resulting in higher levels of customer satisfaction., • Familiarity with CRM systems and experience in conducting data analysis., • Ability to work independently and manage multiple projects simultaneously., • Experience in the hospitality or commercial cleaning space, with an insider understanding of the vernacular, organizational structure, and operational processes of hotels, resorts, or similar customer types., • Results-oriented mindset with a passion for the convergence of service and technology., • Technically savvy and a desire to leverage the latest tools to scale processes., • Vigilant about details and committed to meeting deadlines., • Responsive and responsible with a preference for over-communication., • Deep interest and passion for robotics and excitement about advancing the industry.

Job Description Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. We believe technology plays a crucial role in the success of the human services sector, but no single system can meet the diverse needs of every agency. That's why we've built Radicle Health as a home for mission-driven products that support organizations in delivering essential services. Under one roof, our teams learn from each other, test ideas faster, and think holistically about the individuals and communities we serve. About Radicle Health: Radicle Health is a collection of human services software products created and designed to foster collaboration and experimentation across our teams so that we can collectively better serve our communities. We believe technology is at the root of success in the human services sector, but that no single system can meet the needs of every agency. So we've built Radicle Health around this guiding principle. Our products are 100% committed to their customers and the individuals their customers serve. But under one roof, our teams can learn from each other, can more quickly test ideas, and can think holistically about our communities and the people at the center of those communities. Learn more at About the Job: As a Customer Success Manager at Radicle Health you will be responsible for managing key customer accounts, ensuring satisfaction, driving product adoption, and identifying growth opportunities through upselling and renewals. You will work closely with the Customer Experience team to deliver exceptional service, achieve revenue targets, and support long-term customer retention. This role requires someone with a deep understanding of mid-market or enterprise client needs, the ability to manage complex accounts, and a strong focus on scaling adoption and revenue within this segment. Responsibilities: • Serve as the primary point of contact for customer accounts, building lasting relationships and ensuring customers achieve their desired goals and outcomes with Radicle products., • Serve as a Product Knowledge Expert, helping customers adopt effective workflows and address needs by leveraging system functionality and/or referring to internal subject matter experts, • Collaborate, problem solve, and/or strategize customer issues and inquiries with other team members, • Educate customers on best practices and new features to maximize the value of Radicle products., • Monitor customer engagement and usage through dashboards, identifying areas for improvement and providing actionable recommendations., • Document customer status, needs, activities, communications, and organizational changes in Salesforce and/or other customer relationship management (CRM) tools, • Sustain business growth and profitability by maximizing product value, selling add-on services and modules, and offering consultative and training services, • Manage and execute the end-to-end renewal process for assigned customers to ensure contracts are renewed on time, providing accurate forecasting throughout the renewal process., • Achieve net revenue retention targets, • 2–7 years of experience in Customer Success, Account Management, Client Services, or a similar customer-focused role, preferably with mid-market or enterprise clients., • Proven success in meeting or exceeding portfolio goals, such as net revenue retention and customer adoption utilization metrics., • Experience managing multiple competing priorities successfully across a multi-product portfolio., • Strong presentation and public speaking skills, with experience delivering training, strategic consultations, and business reviews., • Exceptional problem-solving, communication, and relationship management skills as well as strong cross-functional acumen, working across customer experience teams to follow process and deliver exceptional customer outcomes., • SalesForce or other CRM experience, • Customer Service experience, • Strong communication skills, • Strong problem solving and analytical skills, • Task and project management skills or experience, • Familiarity with Electronic Health Record software and the social services sector a plus What we offer: • Unlimited PTO policy, • Competitive medical, dental, and vision healthcare coverage, • 401k matching, • Paid holidays, • Volunteer time off, • Paid parental leave, • Remote work stipend, • Compensation: $70,000 - $97,000 OTE, • Location: Remote Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. More information about the salary range specific to your working location and other factors will be shared during the hiring process. Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.

Job DescriptionAbout Base Base is building the foundation of American power. The grid is the largest, most complex machine in the world. Yet it’s aging, struggling to keep up with today’s demand, and is unprepared for our electrified future. Base is modernizing the grid as the first engineering-led, technology-driven power company. We’re deploying a nationwide network of distributed batteries that strengthens critical infrastructure and saves Americans money. Our team of engineers, operators, creatives, technicians, and electricians design and deploy systems at speed. If you want to tackle the problem that will define this century and shape the future of American energy, now is the time. Join us. About the Role As part of our Member Experience team, you will play a vital role in delivering unparalleled support, working directly with customers to provide a world-class experience. You will be the voice and advocate of our brand, ensuring every interaction leaves a lasting impression of trust, satisfaction, and delight. By actively addressing customer needs and exceeding their expectations, you will contribute not only to the success of our customers but also to the growth and reputation of our company. This role offers a unique opportunity to develop real-world expertise in customer service, creative problem-solving, and impactful communication, all while making a tangible difference in the lives of our customers and the future of Base. What You'll Do * Engage with members across phone, email, text, and other communication channels, delivering personalized and delightful experiences that leave a lasting impact. * Troubleshoot and resolve member issues related to Base Power's innovative products, ensuring seamless and satisfying solutions. * Utilize tools to track, manage, troubleshoot, and prioritize member interactions, ensuring every concern is addressed promptly and efficiently. * Partner with engineering, marketing, and operations teams to streamline processes, enhance the member experience, and drive continuous improvement. * Act as the “voice of the customer”, gathering valuable feedback and insights to shape the future of our products and services. * Create and maintain detailed documentation, knowledge bases, playbooks, and team resources to ensure consistency in service. * Support new members during onboarding to ensure they understand and can fully utilize Base Power's products from the start. What You'll Bring * 1-5 years of experience. * Empathetic communicator who loves connecting with people and making them feel heard. * Strong writing skills with excellent grammar, tone, and clarity. * Ability to think analytically and creatively to resolve complex issues and suggest process improvements. * Attention to detail in communicating accurately and clearly, tracking customer interactions, and documenting solutions. * Skilled at managing multiple tasks and inquiries simultaneously while meeting deadlines and response time goals. * Natural inclination to stay calm under pressure and step up to proactively de-escalate frustrating situations. * Comfortable with ambiguity and a fast-paced environment to quickly adapt to changes while maintaining high-quality support. * Tech savvy, with a knack for quickly mastering new tools and systems. * Team player motivated by the mission who always puts the company’s best interests first. Our Values We’re building a winning culture and we’re looking for people who are up for the challenge. Here’s what we expect from day one: * In-Person Only: We work full-time in the office. No hybrid. No remote. * Challenge the Status Quo: Question assumptions. Fix broken systems. Principles > rules. * Move Fast: Focus on what matters, act quickly, and learn by doing. * Give & Get Feedback: Be direct, be humble. Challenge ideas–including your own. * Own the Outcome: Take full responsibility. Deliver results. No excuses. * Act Like an Owner: Be resourceful, mindful of impact, and committed to the business. * Be Decisive: Drive clarity. Make bold calls with imperfect info. * Bring the Intensity: This is not a 9-to-5. We're building something hard which requires real commitment.