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Job DescriptionJob OverviewWe are seeking a highly organized and mission-driven Operations Specialist to support the Forward Deployed Engineering (FDE) team. This role combines operational execution with program-level project management. You will be responsible for ensuring that every FDE effort, whether field demo, internal development sprint, or customer deployment, is executed with precision and clarity. You will enable our engineers to focus on high-impact technical work by owning logistics, tracking requirements, and managing project schedules and budgets through cross-functional coordination. You will oversee tactical and strategic responsibilities as a key partner to the FDE Manager, in a chief of staff and project manager capacity.Responsibilities • Own and manage project schedules, deliverables, and cross-functional milestones for FDE-led initiatives, • Support the definition, documentation, and tracking of technical requirements and system capabilities, • Run and coordinate structured design reviews to capture decisions and ensure alignment with engineering and product roadmaps, • Track and manage FDE-related budgets, vendor contracts, and spend against plan, • Monitor risks, resourcing constraints, and execution dependencies across fielded projects, • Maintain accurate documentation of Bill of Materials (BOMs), procurement timelines, and key component delivery schedules, • Drive the day-to-day operational rhythm of the FDE team, • Drive logistics and coordination for field operations, customer demos, internal tests, and deployments, • Ensure centralized visibility into team activities via dashboards and regular reporting on deliverables and resource utilization, • Collaborate with engineering, product, legal, and compliance teams to ensure alignment on FDE goals and execution timelines, • Serve as a trusted liaison between the FDE team and internal and external stakeholders, ensuring clear, timely communication and follow-through, • Support scaling the team to an international footprint, • Partner with the FDE Manager to ensure strategic initiatives are staffed, scoped, and executed effectively, • Identify and improve operational inefficiencies across onboarding, documentation, tooling, and knowledge sharing, • Develop and refine process workflows, templates, and coordination mechanisms to scale execution quality and consistency, • Coordinate hiring and onboarding efforts for new FDE team membersQualifications, • 3+ years of experience in operations, project coordination, or engineering program management in robotics, aerospace, defense, or a similar field, • Bachelor's degree in engineering, operations, or a related field, • Experience managing schedules, budgets, and component delivery timelines in a hardware and software environment, • Proven experience supporting multi-disciplinary teams in fast-paced, field-driven contexts, • Familiarity with running or supporting design reviews, managing requirements traceability, and coordinating subsystem development efforts, • Proficient in project management tools (e.g., Monday, Coda, MS Excel, or equivalent), • Detail-oriented, with a systems-level mindset, and the ability to manage technical documentation and execution workflows, • Excellent communicator and able to translate between technical teams, external partners, and operational stakeholders, • Self-starter with a strong bias toward ownership and a pragmatic, get-things-done attitude, • Experience working with ERP systems (e.g., NetSuite), MRP systems (e.g., ION), and BOM management tools (e.g., Arena), • Familiarity with U.S. defense contracting, DoD logistics, and proposal/IRAD tracking is preferredBenefits, • Medical Insurance: Comprehensive health insurance plans covering a range of services, • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care, • Saronic pays 100% of the premium for employees and 80% for dependents, • Time Off: Generous PTO and Holidays, • Parental Leave: Paid maternity and paternity leave to support new parents, • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses, • Retirement Plan: 401(k) plan, • Stock Options: Equity options to give employees a stake in the company’s success, • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage, • Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Physical Demands, • Prolonged periods of sitting at a desk and working on a computer, • Occasional standing and walking within the office, • Manual dexterity to operate a computer keyboard, mouse, and other office equipment, • Visual acuity to read screens, documents, and reports, • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies, • Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Commercial and Money Movement Solutions (CMS) division's charter is to capture new sources of money movement through card and non-card flows, including Visa Business Solutions, Government Solutions and Visa Direct which presents an enormous growth opportunity. Our team brings payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients, Multi Nationals and Governments. The CMS - Visa Direct SRE group is looking for a Sr. System Reliability Engineer who is passionate about System Reliability Engineering and 3rd level Application Support for multiple fast-growing Products. This individual will be responsible for issue investigation, services monitoring and reporting, Production validations and leading root cause analysis and problem resolution with multiple teams. Determining any impacts due to internal or external incidents and the associated service and function availability. Specific Responsibilities include: • Provide level 3 application support for mission-critical applications including Investigate issues, problems, detect and investigate defects. • Determine and provide root cause analysis based on application behavior and log data. • Utilize basic scripting skills to generate log output based on support requests and issues, • Work with multiple teams to determine the mitigation and resolution solutions for issues and problems., • The ability to perform follow-up items in areas for continuous improvement, • Support CMS systems globally including Applications, Infrastructure and Connectivity with dependent systems and services, • Support applications hosted in Linux/Docker/Kubernetes environment, • Gauge the scope and criticality of the impact of issues to properly categorize and prioritize., • Identify and raise concerns with upcoming changes to management and senior support leads, • Identify gaps in existing processes and procedures which may include developing automation through DevOps tools and processes., • Create and update operating procedure and training documentation as needed, • Work with some supervision and assist teams in day to day activities, • Perform identified proactive activities designed to promote a trouble-free production environment., • Work cross organizationally to ensure problems are solved promptly and effectively. This includes escalating to the appropriate senior team members and next level management in a timely manner., • Analyze Incidents to identify problems and assist in determining areas for improvement. Execute plans to implement appropriate changes, • Review processes and procedures for use by the Visa stakeholder teams and third parties involving New Flows applications, • Provide recommendations to management team to increase effectiveness of organization and technology solutions, • Strong interpersonal, facilitation, and leadership skills along with effective communication (both written and verbal) skills, • Willing to work as a team and take responsibilities where needed, • Ability to convey New Flows Operations concepts and issues. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: -2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications -3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) -2 - 3 years of experience with JAVA, J2EE applications -2 – 3 years of experience managing applications running on different middleware stack (Java TcServer, Jboss, Containers, Docker EE, Kubernetes) -Understanding of the Incident, Problem and Change management processes. -Understanding Agile Scrum processes and concepts. -Prior experience with automating support activities that enable efficiency and productivity -Understanding of SOA principles and Web Services technologies: REST & SOAP -Working knowledge of Oracle or other relational databases -Comfortable with working in both Windows and Linux environments -Experience with scripting languages such as PowerShell, Shell/Bash, JavaScript, Python, Ruby -Experience with branching strategies within GIT related context. -Experience with continuous integration and continuous delivery (CI/CD) tools (Jenkins) and automation -Experience with using Splunk for Monitoring and Issue triage -Experience with using Prometheus/Grafana -Ability to adapt to shift work (off hours/weekend work) -Analytical and diagnostic skills, e.g., root cause analysis -Must have a strong commitment to execution, follow through and timely communication -Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical customers Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105,800.00 to 149,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description Job Summary As a Business Program Manager, he or she will manage the life cycle of products, services, and/or processes that deliver value to customers while meeting overall business requirements. The responsibility extends to driving and achieving business & financial results for the products/programs. Responsibilities include developing and executing system- and solution-level program plans and working cross-functionally to deliver products and services to meet or exceed customers' needs. The Business Program Manager will focus on managing programs and/or products through the coordination of various internal/external functional groups. This requires confidence in implementing complex project schedules and meeting deadlines and deliverables within a structured Time to Market process. Ultimately, the Business Program Manager will be the end-to-end owner of the business account he or she manages. Essential Functions • Performs initial pricing and monthly quotation updates, • Conducts Strategies and Solutions Planning, • Design Business and Marketing Strategies, • Develops Customer and Partner Relationship and/or Sponsorship, • Performs Technology and Market trend Analysis, • Understands manufacturing processes and requirements for cost analysis, • Communicates and resolves issues between factories and customers, • Develops new business opportunities, • Exercises overall ownership of the managed accounts., • Be the bridge among customers and Factory, R&D, Support, Suppliers, etc., • Oversee production/delivery schedules to meet customer requirements, • Manages the cost and prices of parts and the whole unit, • Consider customers’ needs in the development of products/solutions, • Bachelor's degree in engineering, business management, information technology, marketing, or a related field, • 3-5 years of professional experience in project management, engineering, business, or technical field, • Must be able to travel 3-4 times a year for 3-4 weeks at a time to Mexico/Asia, • Excellent reading, writing, and verbal skills in English and Mandarin Chinese, • Proficient in MS Office, including Excel, Word, PowerPoint, Outlook, • Sales and business development experience, • Understands technology trends, • Detail-oriented with superb time management, organizational, and execution skills to meet deadlines. Able to multitask in a fast-paced environment., • Proactive professional with a lot of patience, • High level of flexibility, discretion, professionalism, and integrity, • Ability to demonstrate critical thinking and decision-making skills, • Excellent written and verbal communication skills, listening, and interpersonal skills, • Proven ability to work both collaboratively on a team as well as independently on multiple high-priority projects Preferred Qualifications Experience: • Program management: 3 years (Preferred), • Business analysis: 3 years (Preferred), • Chinese (Preferred) seADYBM7fJ

Job Description About ROBO: ROBO is a fast-growing IT service provider. We pride ourselves on doing two things: delivering exceptional customer service and developing elite technical talent. If you're driven to grow and thrive by solving complex technical challenges, ROBO is the place for you. ROBO is founded on its 6 core values: Endless Learning, Caring is Our Superpower, Own the Problem, Follow Up & Follow Through, Adapt and Overcome, and A Positive Energetic Environment Brings Life to Our Work. ROBOs live out the core values every day and are fanatical about providing the best customer service. At ROBO we are passionate about our employees, helping them develop their skill and knowledge to reach beyond their potentialAre you an IT Technician looking for a change? Do you have MSP experience? Position Summary: The Information Technology Account Manager is responsible for aligning customer demands with ROBO's products, services and solutions while advising them on requisite technologies needed to support their growth. To be successful the IT Account Manager should be curious, driven and have the ability to communicate the needs of customers across internal ROBO teams. This is a hybrid role, with time in the office and at client sites. There is an expectation to increase revenue through the installed client base and create conversion opportunities. There is a performance bonus of up to 25% of the person's salary with this position based on sales results. Benefits: • Medical, dental, vision, life-insurance, • 401(k) with company match, • 2-weeks PTO, • Performance-based bonus/commission structure, • Develop annual strategic plan for each client, must know their business and goals/objectives, • Manage 15 - 25 customer relationships, achieving high CSAT scores and revenue generation, • Conduct Quarterly Business Reviews with all customers, • Grow customer spend with ROBO and follow-up with sales leads, • Work in concert with leadership to develop customer technology roadmaps and annual business plans, • Manage multiple client projects with different tasks and deadlines, • Coordinate with Service Desk and Project Delivery team to ensure customer expectations are met and information flows smoothly amongst teams, • When urgent, provide hands on technical support for end-users, • Address any accounting/billing issues, • Ability to prioritize competing customer needs, • Present, manage and follow-up on Sales/Client Pipeline opportunities Qualifications • 3+ years of relevant experience in account management or project management, • 2+ years of IT Helpdesk or On-Site Support is required, • Computer Science or similar degree preferred and/or Certifications, • 2+ years of hands-on technology experience; providing end user support, troubleshooting infrastructure, or architecting technology solutions to business problems, • Ability to sell and move clients forward in the sales process, • Desire to learn about new technologies and creativity to apply them within customer environments, • Strong organizational and time management skills

Job DescriptionCompany - Glazing Saddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed” - making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 1st Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and am operations of the store. The 1st Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Ensure all marketing materials (posters, signs) are removed in timely manner once promotion period is over., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Maintain a clean, neat Glazing Saddles issued uniform at all times., • Company provides uniform of 1-cap, 1-polo shirt, 1-name tag and 1-apron to an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes or boots must be worn at all times. Maintain a clean, neat Glazing Saddles-issued uniform at all times., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Performs other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Assist in Follow up and resolve all Krispy Kreme, Glazing Saddles & Store customer, employee and vendor complaints as soon as possible and according to company standards. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Problem analysis and problem resolution at both a strategic and functional level Valued but not required skills and experience: • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.

Job DescriptionSaddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed”--making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 2nd Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and pm operations of the store. The 2nd Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep of all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly, customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Perform other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Company provides Uniform of 1-cap, 1-tee shirt, 1-name tag and 1-apron as an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes must be worn at all times. Maintain a clean, neat Glazing Saddles issued uniform at all times. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Problem analysis and problem resolution at both a strategic and functional level Valued but not required skills and experience: • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.

Job DescriptionSaronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. About the Role Saronic is a rapidly growing defense technology company seeking a Service Desk Manager to oversee enterprise IT support operations across a geographically distributed workforce, including international personnel. The Service Desk Manager will be responsible for the day-to-day management of service desk operations to ensure employees and business teams receive timely, high-quality support. In addition to maintaining daily operations, this role will be responsible for developing and scaling the team, processes, and technologies, and continuously enhancing service levels. The Service Desk Manager will also serve as the primary liaison between the service desk and the rest of the business, ensuring IT support aligns with organizational priorities and mission requirements. Key Responsibilities • Manage day-to-day operations of the Service Desk, ensuring incidents, requests, and escalations are addressed efficiently., • Manage and mentor a distributed and international support team, providing leadership, training, and career development., • Help to build and scale the Service Desk organization, including staffing, processes, and technologies, to meet the demands of a fast-growing company., • Define, monitor, and report on Service Desk metrics, KPIs, and SLAs, ensuring alignment with ITIL/ITSM best practices., • Ensure that all SOPs, processes, and workflows are documented, audited, and continuously improved., • Conduct and present operational performance reviews with leadership, articulating the Service Desk’s contributions to business success., • Oversee support for A/V systems and conference room technologies, ensuring reliable performance for secure domestic and international operations., • Provide operational support for collaboration and cloud computing platforms in compliance with defense industry standards., • Plan and manage organization-wide technology enhancements and upgrades., • Lead efforts to design, implement, and maintain automation workflows and API integrations to improve efficiency and reduce manual work., • Collaborate cross-functionally with security, engineering, and operations teams to ensure IT support enables organizational and mission success., • Serve as the escalation point for high-priority technical issues, coordinating resolution across teams as needed., • Coordinate and manage expectations of stakeholders, including customers, leadership, and technical teams., • Provide forward-thinking solutions that enhance Service Desk operations, while remaining adaptable to evolving technologies and requirements. Qualifications, • Bachelor’s degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience., • 8+ years of IT support experience, with at least 3 years managing or leading a global/distributed service desk., • Demonstrated expertise with ServiceNow (or similar ITSM platforms) administration, reporting, and workflows., • Strong working knowledge of ITIL/ITSM principles and their practical application in enterprise environments., • Proven ability to scale service desk teams, processes, and technologies in high-growth environments., • Hands-on experience supporting collaboration platforms, SaaS platforms, and cloud computing environments., • Demonstrated success with API integrations and automation for IT service delivery., • Strong leadership, communication, and stakeholder management skills, with the ability to clearly articulate Service Desk performance and strategy to non-technical staff., • Ability to multitask, prioritize, and manage multiple projects in a fast-paced, dynamic environment., • ITIL v4 Foundation Certification or higher., • Experience supporting government or defense contracts, including compliance with DoD standards (e.g., NIST, DFARS, CMMC)., • Familiarity with documentation platforms (e.g., Confluence, SharePoint)., • Experience with endpoint management platforms (e.g., Intune, Jamf)., • Experience with IAM solutions, such as Microsoft Entra., • Previous experience in a high-growth or startup environment. Benefits, • Medical Insurance: Comprehensive health insurance plans covering a range of services, • Saronic pays 100% of the premium for employees and 80% for dependents, • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care, • Saronic pays 99% of the premium for employees and 80% for dependents, • Time Off: Generous PTO and Holidays, • Parental Leave: Paid maternity and paternity leave to support new parents, • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses, • Retirement Plan: 401(k) plan, • Stock Options: Equity options to give employees a stake in the company’s success, • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage, • Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Physical Demands, • Prolonged periods of sitting at a desk and working on a computer., • Occasional standing and walking within the office., • Manual dexterity to operate a computer keyboard, mouse, and other office equipment., • Visual acuity to read screens, documents, and reports., • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.

Job Description Account Manager - Austin Branch Company Overview: Founded in 1985, with offices in Houston, College Station, Dallas, San Antonio, and Austin, Electra Link remains at the forefront of technology. Our professional capabilities range from one network cable drop to turnkey multi-building installations and off-shore rig projects, including full audiovisual systems. Our Registered Communication Distribution Designers (RCDD) have designed and installed thousands of structured cabling systems, and our AV systems integration teams have a depth of experience unmatched in the industry. Job Description: Electra Link is looking for an Account Manager to join our team in our Austin office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: • Oversee customer account management, including developing new business opportunities and negotiating contracts and agreements to maximize profits., • Collaborate cross-functionally, working closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services., • Ensure delivery to customers by facilitating the timely and successful delivery of solutions according to customer needs and objectives. Requirements: • Bachelor's degree in Business, Sales, or a related field., • Strong verbal and written communication skills., • Excellent listening, negotiation, and presentation abilities., • Familiarity with CRM software preferred., • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail., • Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level. Benefits: • Medical, Dental, Vision, and Life Insurance, • 401K with company matching, • Paid Time Off Join Electra Link and be part of a team that leads the industry with innovative solutions and unparalleled expertise. Apply today! Powered by JazzHR ayoj7IfW0G

Job Description:\n\nJob Description Strategic Account Manager Position: Strategic Account Manager Area: Sales Reports to: Vice President, Sales Location: Remote Target Start: ASAP About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview As the Strategic Account Manager for Classic Vacations, you will be at the forefront of our mission to redefine both premium and luxury travel experiences. This pivotal role combines strategic vision with hands-on leadership, aiming to drive our growth objectives while fostering a culture of collaboration and accountability. You will identify and secure new business opportunities that align with our goals, expand our client base, and establish strategic partnerships that enhance our market presence. In this dynamic and fast-paced environment, you will leverage your deep understanding of the premium and luxury travel industry to innovate and adapt our strategies. Your proven track record in business development and sales will be instrumental in navigating the competitive landscape, allowing you to cultivate lasting relationships with key partners and stakeholders. Why This Role Matters The Strategic Account Manager is not just a position; it is a vital role that serves as a catalyst for our organization’s growth and success. In a world where premium and luxury travel experiences are more than just a service but a reflection of a traveler’s aspirations, this position embodies our commitment to excellence and innovation. By spearheading our sales strategy, you will directly influence our ability to connect with clients, understand their needs, and provide unparalleled experiences that set us apart in the competitive landscape. This role is grounded in the belief that clarity, trust, and collaboration are the cornerstones of high-performing teams. Moreover, this role emphasizes the importance of alignment between our strategic goals and the day-to-day activities of our sales team. By ensuring that every action is purposeful and connected to our broader objectives, you will help create a sense of shared purpose that drives engagement and motivation. In doing so, you will be instrumental in shaping the future of our organization, positioning us as a leader in the premium and luxury travel industry. In essence, this role matters because it directly impacts not only our bottom line but also the lives of our clients, employees, and partners. By championing the principles of clarity, accountability, and collaboration, you will help us unlock new possibilities, redefine premium and luxury travel experiences, and ultimately set new standards of excellence within the industry. To apply, please submit your resume, a brief summary of your most significant achievements, and what excited you about the opportunity to join the Classic team. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Strategic ExecutionVision Alignment: Lead sales strategies that drive growth in your assigned region. Utilize a clear framework to prioritize initiatives aligned with the company’s vision, objectives, and cultural values, fostering a sense of purpose within the team. Relationship BuildingAuthentic Connections: Cultivate and maintain strong, authentic relationships with premium and luxury travel partners, key accounts, and stakeholders. Your interpersonal skills will enhance our reputation, positioning us as a leading player in the market and fostering long-term loyalty. Market ExpansionStrategic Insights: Identify and explore new market segments and emerging trends to ensure our offerings resonate with discerning travelers. Utilize data-driven analysis to inform business development strategies and guide the pursuit of new opportunities, ensuring a proactive approach to market demands. Performance ExcellenceAccountability and Empowerment: Drive results by establishing clear expectations, accountability, and exceeding performance metrics. Foster an environment where open communication, collaboration, and constructive feedback are valued, empowering team members to thrive and succeed. Brand AdvocacyPassionate Representation: Serve as a passionate advocate for our brand, effectively showcasing our premium and luxury travel experiences. Your enthusiasm will inspire employees and partners alike, driving a collective commitment to excellence and aligning efforts with brand messaging. Client AcquisitionTargeted Engagement: Lead initiatives to identify, approach, and acquire high-value clients within the premium and luxury travel market. Develop tailored proposals and presentations that effectively communicate the unique value propositions of the company’s offerings, ensuring relevance to client needs. Partnership DevelopmentStrategic Alliances: Establish and nurture strategic partnerships with industry stakeholders, including travel agencies, premium and luxury brands, and corporate clients. Negotiate partnership agreements that enhance market positioning and drive mutual growth, fostering collaborative relationships. Networking and RepresentationIndustry Engagement: Represent the company at industry events, conferences, and networking opportunities. Build and maintain relationships with key decision-makers and influencers within the premium and luxury travel industry, leveraging connections to enhance business opportunities. Revenue GrowthMarket Share Expansion: Develop and execute strategies to increase the company’s market share and revenue through new client acquisitions and strategic partnerships. Monitor and report on key performance indicators (KPIs) related to business development activities, utilizing insights to refine strategies. Proposal DevelopmentCompelling Narratives: Oversee the creation of compelling proposals and pitches that highlight the company’s unique offerings. Collaborate with marketing and product teams to ensure alignment with brand messaging and service delivery, ensuring all proposals reflect the company’s value. Collaboration and Internal AlignmentCross-Departmental Synergy: Work closely with internal teams, including marketing, product development, and operations, to ensure that new business initiatives align with overall strategic objectives and operational capabilities. Foster a collaborative culture that prioritizes teamwork. Continuous ImprovementBest Practices: Stay informed about industry trends, competitor activities, and best practices in business development. Continuously seek opportunities for improvement in processes, strategies, and outcomes, fostering a culture of learning and adaptation. Reporting and AnalysisData-Driven Insights: Provide regular reports to senior management on business development activities, progress against targets, and market insights. Use data and analytics to refine strategies and optimize performance, ensuring transparency and informed decision-making. The above is intended to describe the general content of and requirements for the performance of this position. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Education:Bachelor’s degree in Business, Marketing, Hospitality, or Communications; a Master’s degree is a plus. Experience:Minimum of 5 years in business development, sales, or a related role, with a proven track record of driving revenue growth and securing new business, particularly within the premium and luxury travel industry.Demonstrated expertise in managing complex sales territories and exceeding sales targets. Strategic Thinking:Ability to think strategically and develop long-term plans that align with company objectives.Skilled in problem-solving and navigating complex business environments, using insights and data to inform decision-making. Communication Skills:Exceptional written and verbal communication skills, capable of creating compelling proposals, presentations, and reports.Strong negotiation and persuasion abilities, fostering trust and rapport with clients, partners, and stakeholders. Relationship Building:Proven ability to establish and maintain strong relationships within the premium and luxury travel industry, leveraging a well-established network to enhance business opportunities. Analytical Skills:Strong analytical capabilities, with the ability to analyze market data, financial reports, and performance metrics to drive informed business development strategies.Experience with CRM software and sales analytics tools, such as Salesforce and Tableau, to support data-driven decision-making. Results-Oriented:A results-driven mindset, focused on achieving measurable outcomes and ambitious targets.Demonstrated success in delivering key business objectives and implementing strategies that drive sales growth. Interpersonal Skills:Outstanding interpersonal skills with the ability to communicate complex concepts clearly and persuasively to diverse audiences.Creative thinker capable of finding effective solutions in challenging situations, thriving in both independent and collaborative environments. Willingness to Travel:Availability and willingness to travel as necessary to meet with clients, attend industry events, and explore new market opportunities. Cultural Awareness:Familiarity with popular travel destinations, cultural nuances, and travel regulations, ensuring that sales strategies resonate with diverse clientele. Employment Terms & Benefits:Work Schedule: Full-time, 40+ hours per week, with virtual office work.Compensation: DOE + Annual Bonus (based on company and individual performance).Benefits: Medical, Dental, Vision, LTD, STD, 401K and More! Travel: Flexibility to travel as needed. Physical Requirements: Ability to perform essential job functions while working at a computer for extended periods. Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, every team member is encouraged to contribute to the ongoing improvement and success of the organization. While each role has specific responsibilities, we embrace flexibility, and salaried employees may engage in tasks beyond the traditional job scope when these opportunities arise. This approach fosters professional growth, allowing individuals to expand their skills, take on new challenges, and build strong cross-departmental relationships. Aligned with our commitment to mutual success, team innovation, and shared accountability, we believe that empowering every employee to actively participate in organizational growth enhances both individual development and our ability to serve our customers and community. Classic Vacations’ Commitment to Diversity & Inclusion Classic Vacations is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace where every team member is valued, respected, and supported, regardless of background. We are committed to a culture that celebrates diversity and empowers all employees to reach their full potential. Affirmative Action Statement: It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For questions or more information, please contact Classic Vacations Human Resources at .

Job DescriptionAt Mongoose, we believe every conversation matters. We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it’s helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported—our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren’t just a feature—they’re the foundation of connection. That’s why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we’re transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that’s making a real difference in education—one conversation at a time. As an Account Manager, you’ll be the driving force behind making sure our clients don’t just renew their contracts—they expand their use of Mongoose solutions and can’t imagine life without us. You’ll own the renewal process and lead all expansion efforts, including upsells and cross-sells, by diving deep into client relationships, uncovering their needs, and helping them achieve their goals with our products. Success in this role will be measured by increasing client retention rates, achieving both your annual renewal , and expansion quotas through adoption and growth of our Conversation Intelligence Platform. If you love building expansion pipeline through strategic account planning and referential selling and have a demonstrated history of exceeding quota, this role is for you.What You'll Do • Sell and Renew with Confidence: Consistently meet or exceed assigned renewal and expansion quotas to drive revenue growth, while developing informed, strategic retention and growth plans in partnership with your Customer Success Manager. Lead renewals with confidence so clients feel valued, supported, and excited to sign on for another year (or more), and proactively anticipate and address risks well before renewal time—because surprises are for birthdays, not contracts., • Drive Growth Like a Pro: Build pipeline through focused weekly outbound activities, own upsell and cross-sell opportunities by showing clients how Mongoose can solve even more of their challenges, and expand our footprint within schools by introducing our solutions to new departments and teams that didn’t know they needed us—until you showed them., • Be the Client’s MVP: Build rock-solid relationships through strategic outreach and Mongoose Quarterly Reviews (MQRs) that ensure clients feel heard, supported, and ready to grow with us. Use a deep understanding of client goals and challenges to position Mongoose as an indispensable partner, and work in true partnership with a dedicated Client Success Manager—driving commercial strategy (renewals, upsells, expansions) while your CSM partner drives adoption, value realization, and day-to-day success. Together, you’re accountable for delivering outcomes that maximize satisfaction and growth., • Collaborate & Innovate: Partner with Marketing to share new offerings, success stories, and updates with clients; collaborate with Leadership to identify risks and develop creative solutions to challenges or closing opportunities; and bring the voice of the customer to Product by sharing insights and ideas that help us build even better solutions., • Show Up, Stand Out: Represent Mongoose at industry events, conferences, and trade shows, leaving a lasting impression on clients and prospects. Be the face of Mongoose for your accounts, turning relationships into partnerships and partnerships into growth, including onsite visits and travel as needed., • Make Data Your Superpower: Track client health metrics to guide conversations and uncover opportunities, maintain an accurate and squeaky-clean CRM (hello, HubSpot!) with all renewals, upsells, and interactions, and share insights and updates internally to ensure alignment and fuel smarter strategies.What You'll Bring To The Table, • Sales Savvy with Heart: Proven success carrying a renewal and/or expansion quota in a B2B SaaS environment with a consistent track record of exceeding targets. You’ve demonstrated the ability to build healthy pipelines, convert with strong win rates, and successfully drive renewals while growing accounts through upsells and cross-sells. You know how to sell without feeling “salesy,” positioning solutions in ways that feel natural, helpful, and downright irresistible., • A Relationship Builder Extraordinaire: You’re a natural at connecting with people and building trust, making clients feel understood and supported. Your exceptional communication skills ensure even complex ideas are easy to understand and act on., • Proactive Problem-Solver: You don’t wait for problems to knock—you see them coming and have solutions ready before anyone else notices. As a strong, strategic thinker, you’re always looking for ways to improve processes and drive better outcomes., • Data-Informed Decision Maker: You use data as a secret weapon—leveraging insights to uncover opportunities, address challenges, and shape your approach. You excel at translating data into actionable insights that empower clients to make informed business decisions, and you bring experience with CRM systems (bonus points for HubSpot expertise!)., • Collaboration at the Core: You thrive in a team-oriented environment, aligning with Marketing, Product, and Client Success to deliver exceptional results. You excel in a partnership model, working hand-in-hand with a dedicated CSM to balance commercial ownership (renewals, upsells, expansions) with adoption and value delivery, ensuring clients see measurable success. Your positive, can-do attitude makes you a joy to work with for both colleagues and clients.

Job DescriptionAbout us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values:• Team Empowerment • Growth Mindset• Inclusion Always• Fierce Distinction We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. We are seeking an account manager or senior manager with a passion for social media and digital marketing to join our growing team. In this role, you will manage social media programs and campaigns on behalf of some of the world’s most important technology brands. This hands-on position is suited for someone comfortable operating in a fast-paced environment across multiple accounts with varying stands and styles. You must have strong attention to detail and excel at delivering high-quality content, driving social media strategies, and managing and mentoring a team of digital strategists. The ideal candidate understands that the best social media programs bring the people behind every brand, product and experience together with their audiences. You are committed to unlocking new possibilities for clients from awareness through to conversion and are a curious and eager self-starter. unlock new possibilities for clients from awareness through to conversion.Key Responsibilities • Develop and implement social media strategies for clients that: encompass content, channel, and audience; are aligned to client goals; and demonstrate business impact through insights and analysis, • Work as part of integrated PR and digital teams, driving the strategic inclusion of social media across client programs, including but not limited to content development, community management, publishing best practices, channel strategy, insights and analytics, etc., • Manage account teams to ensure seamless delivery of client work, including quality reviews and time/team management, • Manage multiple projects and/or accounts with the ability to manage up and down to ensure the team meets deadlines and stays on budget, • Production of social-first copy and creative content aligned to individual channel best practices, also including support in copywriting weekly social media calendars where needed, • Manage 1-2 direct reports, • Build trusting relationships with clients as one of the day-to-day contacts, • Support new business efforts for the Agency, including research and pitch development Requirements, • 5-6 years of client-facing digital experience (social media specialty preferred), with at least one year in an Agency setting, • Deep knowledge and understanding of social platforms - primarily LinkedIn, Twitter, Instagram, TikTok, Facebook, YouTube - including both organic and paid strategies and capabilities, • Baseline knowledge of earned media and marketing tactics (i.e., search, influencer, editorial), and where social media and digital activations can be integrated, • Experience with B2B technology, security and digital health brands is a plus, • Ability to take initiative to quickly and smartly adjust digital strategy, voice and tone based on client and audience, • Experience with social media management, influencer management, analytics tools (bonus points for hands-on experience with Sprinklr, Sprout Social, MuckRack and Brandwatch), • Management experience, both of program strategy/deliverables and direct reports, • Passionate about teaching and mentoring team members, working in close collaboration with both digital team leadership and account teams, • A finger on the pulse of latest social and digital trendsHighwire Perks, • Competitive salary, • Merit-based bonuses and promotions, • Hybrid work model to suit your schedule and lifestyle, • Excellent vacation policy including extended break for summer and winter holiday, • Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm, • 401K Match, • Medical and dental benefits/ FSA, • Paid Parental Leave, • Commuter Benefit, • Home office equipment stipend, • Growth Mindset Stipend of $100 annually for books, exhibitions, etc., • Technology reimbursement, • Wellness benefit, • Donation Match, • Mentorship, • Monthly recognition programs, • Employee referral bonus, • New business referral bonus, • Quarterly Highwire fun events – Thanksgiving is our favorite holiday, • Dog friendly work environment

Job Description Position Title: Branch Manager Reports To: Retail Area Manager Line of Business: Retail Banking Services FLSA Status: Exempt Job Summary: This position is responsible for overseeing all aspects of branch growth, operations, and customer service excellence. This role ensures compliance with regulatory requirements, drives business growth through relationship building and community involvement, and leads a high-performing team to meet branch objectives. The Manager plays a key role in maintaining operational integrity, expanding the bank’s portfolio of high-net-worth clients, and fostering a positive and efficient work environment. Success in this role requires strong leadership, business development acumen, and the ability to deliver exceptional customer experiences while managing branch profitability. Essential Duties & Responsibilities: Branch Operations & Sales Management: • Manages daily branch operations to ensure sustained compliance with all applicable policies, procedures, standards, and regulatory requirements., • Drives branch sales efforts, expands business relationships, and develops high-net-worth client portfolios., • Leads, trains, and develops branch staff to foster a customer-centric culture while ensuring continuous service delivery excellence., • Oversees complex transactions and ensures high-quality customer service to meet and exceed customer expectations., • Maintains branch compliance by conducting regular audits and enforcing internal controls and regulatory requirements., • Builds and maintains strong relationships within the community by participating in local organizations and promoting banking services., • Contributes to branch strategy by executing initiatives that align with business goals and drive performance., • Oversees vault teller functions to ensure cash handling procedure align with bank policies and Federal Reserve guidelines., • Monitors branch financial performance and implements strategies to enhance profitability while controlling costs., • Sets, tracks, and reports on sales targets to ensure the branch meets or exceeds goals for deposits, loans, and cross-sales., • Builds and maintains key client relationships to ensure satisfaction and retention, as well as to identify opportunities for further engagement., • Leads the implementation and training of new digital banking technologies to improve efficiency and customer service., • Addresses and resolves escalated customer issues and complex transactions, guiding staff in managing challenging situations., • Oversees branch-level marketing efforts, including community outreach and promotional activities, to attract new business., • Ensures branch security and enforces policies related to fraud prevention., • Collaborates with other departments to streamline processes and resolve issues affecting branch operations., • Supervises one or more employees at a time., • Conducts performance appraisals of assigned staff for performance effectiveness., • Supports the selection, training, performance management, evaluations, and supervision of department staff., • Rewards employees and initiates, or otherwise supports, personnel actions including documentation and termination recommendations under the guidance of Human Resources leadership., • Addresses questions, issues, and related matters from assigned staff in a timely and appropriate manner. Compliance: • Performs all assigned work activities in accordance with standard procedures and protocols established by the Company and Department, and in accordance with applicable standards, procedures, protocols, practices, codes, and requirements as set forth by regulations and governing entities including, without limitation, Bank Secrecy Act (BSA) / Anti-Money Laundering (AML), USA Patriot Act, Regulation D (Reserve Requirements for Depository Institutions), Regulation E (Electronic Fund Transfers Act), Truth in Savings Act (TISA) / Regulation DD, Equal Credit Opportunity Act (ECOA) / Regulation B, Community Reinvestment Act (CRA), Fair Credit Reporting Act (FCRA), Dodd-Frank Wall Street Reform and Consumer Protection Act, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), and Regulation P (Privacy of Consumer Financial Information)., • Demonstrates and maintains advanced relevant and up-to-date working knowledge and understanding of all applicable local municipal, state, and federal regulatory requirements, standards, and codes relevant to the job function., • Monitors respective work activity, and work activity of others, for variances and anomalies., • Identifies and timely reports any known or suspected compliance issues to appropriate personnel., • Oversees audits and the preparation for audits, whether initiated internally or externally., • Adheres to all other Company wide policies and procedures including, but not limited to, human resources, safety, and emergency protocols. Leadership: • Provides professional development opportunities for self and staff to ensure high performance and assists in successional planning., • Supports the development of strategies and specific objectives ensuring project and departmental milestones and goals are consistently met., • Researches industry trends and reviews and analyzes relevant data to forecast trends and develop recommendations for internal leadership to review., • Promotes collaboration, teamwork, and mutual respect among all staff, and contributes productively as a member of a diverse team., • Adapts communication to the needs of audiences, listening to input, and builds a sense of shared purpose., • Models a positive attitude and self-reflection, leading others in sharing and applying their learning for the benefit of the team., • Develops long-term and short-term goals to prioritize work., • Builds rapport and maintains collaborative relationships with internal and external stakeholders. General: • Demonstrates support towards the Company’s vision, mission, and core values., • Supports department executive leadership in the compilation of strategic confidential reports., • Attends departmental and organizational meetings, as required., • Maintains proficient relevant and up-to-date job knowledge relevant to the job function by participating in continuous education initiatives., • Displays integrity, responsibility, accountability, teamwork, and ethics., • Performs assigned job duties and responsibilities in accordance with established performance expectations, as well as with Company policies, procedures, protocols and standard practices., • Demonstrates advanced working knowledge and understanding of technology systems and programs that relate to core banking transactional processing, customer relationship management, sales and marketing, Electronic Funds Transfer (EFT), accounting and financial reporting, compliance and risk management, document management, communication and productivity tools, as well as other related applications relevant to the job function., • Performs other duties as assigned. Minimum Required Education, Experience & Other Qualifications: • Bachelor’s degree in business administration, finance, or related field, • Five years of portfolio management experience working with high-net-worth clients, • Five years of experience working in a branch management capacity, • Five years of experience working in a sales management capacity; or, • An equivalent combination of education and work experience Working Conditions & Physical Requirements: This position requires regular sitting, walking, standing, reading, seeing, speaking, hearing, listening, organizing, interpreting data and information, operating office equipment, typing using a computer keyboard and mouse, viewing a computer screen monitor, and use of a telephone. The working environment consists of an indoor and climate-controlled setting most of the time. Core Knowledge, Skills & Abilities: Vision & Planning – Outlines a clear and achievable plan to accomplish shared goals and objectives collectively. Flexibility & Adaptability – Modifies own behavior and work activities in response to new information, changing conditions, and/or unexpected obstacles. Decision Making – Makes quality and timely decisions based upon a mixture of analysis, wisdom, experience, and judgment. Strategic Management – Plans, monitors, analyzes, and manages the necessities of the department and organization in order to reach established goals and objectives. Team Member Acknowledgement My signature below acknowledges that I have received and read my job description, and that I understand the scope, essential job duties, knowledge, skills, and abilities, working environment and physical requirements that apply to my job. I further acknowledge that I can safely and effectively perform the essential job duties, with or without reasonable accommodation, and in accordance with the policies, procedures, expectations, and standards of the company. Team Member Signature Team Member Name (Printed) Date

Job Description Now Hiring: Shift Leader (Hourly) • Department: Operations, • Reports to: Assistant General Manager (AGM), Restaurant General Manager (RGM), • Pay Rate: $15 per hour - $18 per hour POSITION SUMMARY The Shift Leader (SL) is responsible for overseeing the day-to-day operations of the restaurant during their assigned shift. This includes managing staff, ensuring an excellent guest experience, maintaining food quality, and ensuring the restaurant operates smoothly. The Shift Leader plays a crucial role in managing day-to-day operations, maintaining a positive work environment, upholding brand standards, optimizing operational efficiency, and supporting the management team to achieve business goals. This is a key leadership role for individuals who are looking to grow into management. DUTIES & RESPONSIBILITIES: Team Leadership & Supervision: • Supervise, motivate, and manage restaurant staff during the shift., • Train new employees in procedures, guest experience, and company standards., • Monitor employee performance and provide balanced feedback., • Lead shifts by assigning tasks, managing breaks, and ensuring smooth hand-offs between shifts., • Set a positive example through hustle, high standards, and a guest-first attitude., • Coach and support team members in real time to improve speed, service, and execution., • Ensure restaurant is staffed by executing schedule created and posted by RGM., • Ensure the restaurant is clean, stocked, and operational during all hours of business., • Ensure a high standard of guest service is always maintained., • Resolve customer complaints or concerns calmly, promptly and professionally, turning problems into positive outcomes., • Ensure the front-of-house (FOH) and dining area are clean; maintain a welcoming and positive environment for both guests and staff., • Oversee all aspects of daily operations during the shift, including food preparation, service delivery, and cleanliness., • Monitor food and inventory, ensuring timely ordering to avoid shortages., • Ensure kitchen and dining areas are maintained to health, safety, and cleanliness standards., • Monitor and maintain all equipment to ensure it is functioning properly., • Assist in the development of staff by providing training on new procedures and ensuring all employees are up to date with company, brand, and restaurant standards., • Mentor staff and assist in developing their career progression within the restaurant., • Provide regular coaching, feedback, and encouragement to help team members grow., • Help manage cash control and POS transactions; accurately reconcile cash at the end of the shift., • Track and record sales data, labor, and operational costs to ensure the restaurant is meeting financial goals. Monitor labor, food, and supply costs during shifts; adjust as needed to meet targets while ensuring adequate staffing levels are maintained., • Ensure adherence to health and safety regulations, including food safety and sanitation guidelines., • Ensure the cleanliness and organization of the restaurant, including dining rooms, kitchen, restrooms, and storage areas., • Monitor food preparation and portions to ensure consistent quality and alignment to brand standards., • Enforce food safety and sanitation standards in line with company and regulatory guidelines., • Positive Energy: Creates a welcoming environment with high enthusiasm and optimism., • Accountability: Takes ownership of shift outcomes, staff performance, and guest satisfaction., • Recognition: Encourages others and celebrates team wins and personal progress., • Servant Leadership: Leads with empathy, supports team needs, and builds trust through action., • Situational Awareness: Can assess what’s happening quickly and respond with good judgment., • Team Leadership: Can direct, motivate, and resolve issues while remaining fair and respectful., • Execution Focused: Gets things done the right way, even in high-pressure moments. SKILLS & QUALIFICATIONS: • Must be at least 18 years old., • High school diploma or equivalent is preferred but not required; some college coursework in hospitality or business management is a plus., • Minimum of 1 year of customer-facing restaurant experience required., • At least 1 year of experience in a supervisory or leadership role within the restaurant or hospitality industry preferred., • Must have or be willing to obtain required food handler’s certification for respective state/local area., • Basic computer skills required., • Must be able to fluently speak and understand English., • Must be able to successfully pass a background check., • Strong leadership, communication, and interpersonal skills., • Ability to manage time effectively and prioritize tasks in a fast-paced environment., • Problem-solving abilities and the capacity to make quick, informed decisions., • Strong organizational skills and attention to detail., • Knowledge of health/food safety, restaurant operations, and customer service principles. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: • Must be able to handle stress in a fast-paced, high-energy restaurant environment., • Must be able to stand and walk for extended periods (up to 8 hours per shift)., • Must be able to work an average of 40 hours per week. Evening, weekend, and holiday availability may be required., • May be exposed to heat, cold, cleaning chemicals, and sharp kitchen equipment., • Must be able to lift, carry, and move up to 50 lbs. COMPENSATION & BENEFITS: • Hourly wage (specific rate depends on experience and location)., • Opportunities for advancement to management roles., • Employee meal discounts and team recognition programs., • Full-time employees may also be eligible for, paid time off, health benefits, or other incentives. Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.

Job DescriptionDescriptionUrgentVet is seeking an experienced Area Practice Manager to lead our practice teams in the METRO, STATE area. This is not your normal Practice Manager role! This position will support a group of UrgentVet hospitals in our region alongside our current Practice Managers. An Area Practice Manager role is a great opportunity for a current Practice Manager that is looking for that next step in their career to continue to develop and grow professionally without extensive or overnight travel. You will work collaboratively to help us in our mission to quickly help pets feel better! About UrgentVet: UrgentVet is redefining the urgent veterinary care experience by bridging the gap between general practice and emergency care. Our unwavering mission is to provide timely assistance to people and their cherished pets when they need it most. Urgency is the heartbeat of our organization, and we excel in delivering swift and compassionate care. UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our single doctor practices offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia, and each of our paperless clinics is specially designed to deliver efficient care and equipped with cloud-based EMR, digital x-ray, and a full suite of IDEXX in-house lab equipment. About the Position: The Area Practice Manager is pivotal in the hospital team, overseeing day-to-day operations to ensure efficient after-hours acute care delivery while fostering a positive work culture across multiple hospitals. This role is an exciting opportunity for a skilled Veterinary Practice Manager eager to advance their career and contribute to delivering exceptional veterinary care while providing variety and challenge to your typical day-to-day. As an Area Practice Manager, your mission is to support the hospitals in the local area, helping to lead the teams and oversee hospitals in harmony with the UrgentVet ethos, actively cultivating culture, engagement, efficiency, growth, and financial stability. Preferred applicants have experience in veterinary medicine, people management, and be comfortable working alongside veterinarians. Position Details • Patient Advocacy: Be the advocate for patients and uphold a "Pet-First, Client-First" philosophy. Ensure a compassionate and client-centric approach to pet care., • Community Engagement and Brand Ambassadorship: Nurture collaborative and mutually beneficial relationships with referring veterinarians and local businesses, positioning UrgentVet as the foremost choice for urgent pet care. Serve as a prominent brand ambassador for UrgentVet within the local community., • Operational Excellence and Growth: Ensure patient care standards are met and provide the best urgent care medicine to the community while analyzing data and metrics for potential improvement and growth., • People Management: Support and develop multiple hospital teams and managers in their careers as they continue to serve pets. Navigate and proactively resolve conflict and de-escalate., • Inclusive Workplace Culture: Foster a safe and inclusive work environment where diversity is celebrated, and every team member feels valued. Additional Details, • Reports to the Regional Director of Operations, UrgentVet, • Daily travel in local region to various UrgentVet hospitals, schedule of which hospitals to support can vary weekly and daily, • Typically scheduled 40-45 hours/week and, because of the nature of the veterinary profession, longer hours are likely from time to time, • Strong emotional intelligence, with demonstrated ability to empathize, communicate effectively, and build trust within the team, • Excellent communication skills, with emphasis on active listening and timely follow-up, • High level of self-awareness, with a willingness to receive feedback and continuously improve, • Skilled in de-escalation and conflict resolution techniques, • Negotiation and persuasion skills, with the ability to influence outcomes and build consensus, • Innate leadership skills, including humility, vision, and the ability to take calculated risks, • Confidence in decision-making and ability to inspire and motivate others, • Proven track record of being trustworthy, reliable, and maintaining confidentiality, • Prior management experience, preferably in a veterinary or related field, with a focus on leading and developing teams, • Teachable mindset, with a strong desire and ability to learn new concepts and skills, • Demonstrated accountability for actions and outcomes, with a proactive approach to problem-solving, • Team awareness, with a focus on fostering collaboration and inclusivity, • Ability to inspire and motivate team members to achieve goals and overcome challenges, • Strong assessment ability, with the capacity to evaluate performance and identify areas for improvement, • Proficiency in delegating tasks and leveraging team members' strengths, • Capacity for immediate course correction in response to changing circumstances, • Commitment to collaboration and fostering a positive team environment, • Professionalism in all interactions, both internal and external, • Specific knowledge of veterinary practice operations and industry standards, • Critical thinking skills, with the ability to analyze situations and make sound decisions, • Flexibility to adapt to changing circumstances and priorities, • Effective time management skills, with the ability to prioritize tasks and meet deadlines, • Proactive approach to identifying and addressing issues before they escalate, • Strong business acumen, with an understanding of financial management principles and practice growth strategies Benefits • Opportunity for career advancement as UrgentVet Pet Clinic continues to grow and expand clinic locations throughout the country, • Tuition assistance for prospective Veterinary Technician Students, • Tuition reimbursement for Credentialed/Registered Veterinary Technicians, • Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!, • Health Care Plan (Medical, Dental & Vision Options), • 401k Match, • Generous paid time off (PTO), • Six (6) weeks of paid Parental Leave, • One (1) Work/Life Balance day off, • Short-term and long-term disability options, • Supplemental insurance options, • Discounted Veterinary Care, • Scrub allowance, • Hands-on and E-training, • Professional growth opportunities, • Bonus potential based on performance

Job DescriptionKrispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed”--making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 2nd Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and pm operations of the store. The 2nd Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep of all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly, customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Perform other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Company provides Uniform of 1-cap, 1-tee shirt, 1-name tag and 1-apron as an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes must be worn at all times. Maintain a clean, neat Glazing Saddles issued uniform at all times. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Problem analysis and problem resolution at both a strategic and functional level Valued but not required skills and experience: • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Enjoy the Sweet Life At Krispy Kreme Doughnuts! Krispy Kreme approaches every day with the goal to make freakin’ awesome doughnuts. When the iconic neon “hot light” is turned on, our signature Original Glazed Doughnut is served warm to our fans throughout the world. There’s truly nothing like it. Our Krispy Kreme Texas franchisee, aptly named Glazing Saddles, has been active since 2000. That’s 18 years of providing JOY throughout South Texas. Our leaders, Randy and Mark, are proud of the team they have built. They’re excited that you want to join us. Krispy Kreme Doughnuts is very proud to be a part of your community. Our FUNdraising program helps raise a lot of “dough” for countless local organizations - big and small. We also actively give back to several charities throughout Texas such as Big Brothers/Big Sisters and the Children’s Rehab Institute. The experience at Krispy Kreme is fast-paced, creative and fun. There are job openings ranging from doughnut decorating to truck drivers and everything in between. We can find a position suitable to your personality and schedule. We invite you to watch the short videos posted below in the Gallery section so you can get a better idea how we “do dozens” every day. We look forward to speaking with you. Sweet !

Job Description Strategic Account Manager – Digital Marketing (Austin, TX – Hybrid) About DIGI Search DIGI Search is a leading digital marketing agency helping dental practices grow their online presence. Through innovative solutions like our cutting-edge Patient Acquisition System—we deliver genuine, high-quality patient leads through Google SEO, targeted ads, and TV advertising. We’re looking for a results-driven Account Manager to join our team in Austin, TX. This role offers a hybrid work environment, blending office collaboration with remote flexibility. About the Role As an Account Manager, you will manage and grow a portfolio of dental practice clients. Your primary focus will be on client retention, upselling, and cross-selling additional marketing solutions, including website upgrades, SEO enhancements, and ad campaign add-ons. You will be your clients' trusted advisors, ensuring their marketing strategies align with their business goals while maximizing their return on investment with DIGI Search. Key Responsibilities * Client Relationship Management – Serve as the primary point of contact for a portfolio of dental practice clients, ensuring their satisfaction and long-term success. * Upselling & Cross-Selling – Identify and recommend additional marketing services such as website development, SEO, and Ad upgrades to enhance client results. * Strategic Consultation – Conduct regular performance reviews and bi-weekly strategy calls to analyze campaign effectiveness and optimize digital marketing efforts. * Performance Tracking & Reporting – Monitor and report on campaign metrics, ensuring clients understand their ROI and areas for improvement. * Collaboration & Execution – Work closely with internal teams to execute client strategies, resolve issues, and ensure seamless campaign delivery. * Industry Expertise – Stay up to date with digital marketing trends, especially within the dental industry, to provide data-driven recommendations to clients. What We’re Looking For * 3+ years of account management, sales, or client services experience (preferably in digital marketing, SaaS, or advertising). * Proven track record of upselling and cross-selling marketing services to existing clients. * Strong understanding of Google SEO, PPC, and digital ad campaigns (experience with local business marketing is a plus). * Excellent communication, presentation, and relationship-building skills. * Analytical mindset with the ability to interpret performance data and provide strategic recommendations. * Bachelor’s Degree is preferred but not required. * Experience in the dental industry is a plus. * Experience with CRM tools (e.g., Salesforce, HubSpot) and digital marketing platforms is a plus. Compensation & Benefits * On-Target Earnings (OTE): $68,000 – $90,000 (with commission & bonuses) * Hybrid work environment (Austin-based) * Full Coverage Medical Health Insurance Plan * 3% match on company retirement plan * Unlimited PTO * Career growth in a fast-growing digital marketing agency * Access to cutting-edge marketing technology and training * Work directly with an innovative, high-energy team Ready to grow with us? Apply now! Company DescriptionDIGI Search is a premier marketing agency that motivates good dentists to become savvy marketers. Our mission is to champion the growth and proliferation of good dental practices so that they can better serve their patients, practices, and craft.DIGI Search is a premier marketing agency that motivates good dentists to become savvy marketers. Our mission is to champion the growth and proliferation of good dental practices so that they can better serve their patients, practices, and craft.

Job Description Brand: Orange 142 Job Title: Account Manager Job Type: Full-Time Location: Hybrid (Austin, TX) About Us Direct Digital Holdings (Nasdaq: DRCT) is a leading advertising and marketing technology platform that collectively delivers marketing solutions through its two brands in the Digital Advertising and AdTech industry: Colossus SSP and Orange 142. As the 9th Black-owned company to go public in the U.S., we take immense pride in our role as industry trailblazers to help brands, middle market companies, Fortune 500 and agencies deliver successful marketing results that drive return on investment and strategic growth objectives. Direct Digital Holdings is not just shaping the present; we’re paving the way toward providing Digital Advertising for Everyone. Orange142: Digital media and advertising company offering advertising and marketing solutions for marketers in midsize to enterprise companies. Orange142 acts as a trusted partner, helping companies and institutions effectively connect with their target audiences, captivate their attention and drive ROI across digital media channels. The Opportunity Direct Digital Holdings is seeking an Account Manager to join the team at Orange 142. The Account Manager will bridge the gap between O142’s clients and internal teams, playing a crucial role in ensuring seamless campaign execution and client satisfaction. This is a great opportunity for any individual who is passionate about exceeding client expectations, thrives in a fast-paced environment, and shares the team’s enthusiasm for delivering impactful campaigns. This role is focused on campaign launch and project management, client communications, reporting and analytics, performance optimization, and finding revenue growth opportunities. This is a hybrid position located in Austin, Texas. Responsibilities • Oversee the execution of assigned campaigns across 30+ clients, managing budgets, timelines, and communication., • Act as the primary point of contact for clients, building trust and keeping them informed through clear and concise communication., • Facilitate smooth campaign launches, onboarding clients, reviewing materials, and collaborating with internal teams like ad ops and copywriters., • Utilize project management tools to ensure on-time delivery, track deadlines, and proactively address potential challenges., • Monitor campaign performance, analyze data, and implement bi-weekly adjustments to optimize results., • Proactively find opportunities to generate additional revenue by identifying upsell potential and presenting to sales managers., • Conduct mid-campaign audits to provide insightful reports and recommendations to the sales team., • Generate insightful reports and presentations, presenting key findings to clients and internal teams., • Maintain 85% yearly client retention and renewal rate., • A bachelor’s degree from an accredited four-year college or university in Marketing, Advertising, or another related field is preferred., • A minimum of two (2) years of agency experience, preferably in digital marketing, is required., • Proven track record of successfully managing multiple client accounts simultaneously., • Excellent communication and interpersonal skills, with a passion for building strong relationships., • Data-driven problem solver with the ability to analyze and interpret campaign performance data., • Proactive and organized, with a meticulous eye for detail and a can-do attitude., • Proficiency in project management tools (Asana, Basecamp, etc.) and Google Suite is required., • Experience with digital advertising platforms (Google Ads, Facebook Ads, etc.) is preferred. Base salary plus annual bonus and benefits. Benefits Our “Culture of Care” philosophy is important to us, and we recognize that each member of our team contributes to creating and maintaining an environment of open communication, respect, professionalism, fun, and caring for those we work with. We place a high value on work-life balance and offer a hybrid work environment as well as flexible PTO. We also care about your health and well-being, and strive to deliver above market health, vision, dental, short- and long-term disability, and life insurance benefits at no cost to our employees. We encourage you to take initiative in your health through gym membership reimbursements and incentive wellness programs. Furthermore, we want to help you financially plan for your future by offering a 401(k) plan with a match, free financial coaching/counseling and student loan assistance and tuition reimbursement. Equal Employment Opportunity Direct Digital Holdings LLC is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.

Job Description Join a top-rated insurance agency where your expertise in surety bonds will be valued, supported, and rewarded. We're seeking an experienced Surety Account Manager to manage a growing book of bond business across a variety of commercial clients. You'll be the go-to expert for submissions, issuance, and client service. You'll also collaborate with surety carriers and internal teams to deliver timely, accurate, and strategic solutions. Why Join Us? • Competitive salary + performance incentives, • Comprehensive benefits (health, 401k, PTO, continuing education), • Hybrid work model available for experienced professionals, • Family-owned agency with a collaborative, client-first culture, • Opportunities for career advancement and professional development What You'll Do • Manage a portfolio of surety bond accounts-handling submissions, renewals, changes, and compliance, • Analyze client history and financials to assess risk and determine appropriate bond solutions, • Communicate underwriting requirements and decisions clearly to clients and producers, • Coordinate claims communication and monitor claim progress, • Build and strengthen relationships with clients, producers, and underwriters, • Identify opportunities to cross-sell commercial lines. What We're Looking For • 2+ years of experience in surety bonds or bond-related underwriting/service, • Active Texas General Lines P&C license required, • AFSB designation preferred or in progress, • Proficiency in Microsoft Office; Applied Epic preferred, • Ability to manage multiple priorities with speed and accuracy, • Experience working with construction or real estate clients a plus Ready to bring your surety expertise to a high-impact role? Apply today and help us raise the bar in client service and bond delivery.

Job Description Join the Sweet Treets Bakery Family in Austin, TX! Are you passionate about the art of baking and ready to bring your creativity to the table? Sweet Treets Bakery, a beloved gem in Austin's vibrant Oak Hill neighborhood, is on the lookout for an exceptional Bakery Assistant Manager to join our dynamic team! For over a decade, we've been at the heart of Austin's confectionery scene, crafting not just stunningly beautiful treats but also unforgettable experiences for our community. As a key player in our bakery, you'll be part of a team renowned for its artistic flair and culinary finesse, consistently impressing with both classic and innovative creations. We are seeking someone who is not only creative and punctual but also reliable and possesses an unwavering attention to detail. This is more than a job; it's an opportunity to be part of a legacy that has been sweetening lives and sparking smiles for over 10 years. If you're ready to rise to the occasion in an environment where your talents will be celebrated and nurtured, Sweet Treets Bakery is your next destination. Let's bake a difference together! ✨ Responsibilities and Duties • Order Forecasting and Coordination: Oversee labor hours and revenue forecasting for wedding, specialty cake, and pastry orders. Schedule and coordinate wedding cake deliveries., • Communication and Management: Handle the main inbox, ensuring timely responses (within 48 hours) to custom estimate inquiries, updating order details, and managing online orders via Square., • Financial Responsibilities: Invoice customers for custom orders, process payments using Square, and manage inventory for boxes and other production and delivery items., • Marketing and Design: Utilize Canva for designing marketing materials such as menus, business cards, and flyers. Manage social media accounts, including posting photos, reposting story tags, and responding to direct messages., • Wholesale Coordination: Maintain and coordinate existing wholesale relationships, including order updates, invoicing, and delivery arrangements., • Team Leadership and Training: Ensure clear communication across departments, train employees as needed, provide feedback, and ensure a clean, safe, and appealing environment for customers and employees., • Operational Responsibilities: Open and close the store front, adhere to operational procedures, including task lists and tracking sheets, greet and assist customers, answer phones and messages promptly., • Delivery and Decoration: Assist with deliveries for wholesale and special event deliveries during peak season, and either possess or be willing to learn cupcake frosting/decorating skills., • Customer Service: Handle customer complaints and ensure overall customer satisfaction. Qualifications • Experience in Event and Order Management: Proven ability in forecasting, scheduling, and coordinating orders, especially in a bakery or similar setting., • Strong Communication Skills: Ability to manage multiple communication channels effectively and maintain clear communication across teams., • Financial Acumen: Experience with invoicing and payment processing systems, preferably Square, and inventory management skills., • Marketing and Social Media Proficiency: Competence in using design tools like Canva and experience in managing social media platforms for business purposes., • Wholesale Management Experience: Demonstrated ability in handling wholesale accounts, including order management and delivery coordination., • Leadership and Training Abilities: Proven track record in leading a team, providing training, and maintaining a positive work environment., • Operational Efficiency: Capability to manage daily operational tasks with diligence and accuracy, including store opening and closing procedures., • Physical Ability and Willingness to Learn: Physical capability for delivery tasks and an eagerness to learn or experience in cake decorating., • We offer one week PTO annually, Dental and medical available through Aflac. Available shifts and compensation: Available shifts all days except Sundays. Compensation is $20.00 - $24.00/hour. Learn more about us at . By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.