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TL;DR: Imubit is looking for a Technical Customer Support Manager to help disrupt the refining and chemical industries with breakthrough machine learning technologies. We are looking for candidates located in the Houston, TX area, willing to be hybrid (2-3 days a week) in office, but are open to remote candidates About us: Imubit is redefining how industrial companies around the world adopt and scale enterprise AI, adding millions of dollars to plant bottom lines while operating safely within constraints related to energy efficiency and sustainability. Our AI platform supports real-time optimization across complex, nonlinear industrial systems, enabling both autonomous and guided decision-making in live production environments. Fortune 500 companies rely on Imubit to continuously improve profitability and sustainability across their most valuable assets. Backed by Insight Partners, Imubit brings together deep domain expertise from companies such as Exxon and Shell with leading AI talent from Google and other top innovators. With teams across the United States and a growing international presence, Imubit is transforming operational optimization across industries ranging from refining and aromatics to polymers and LNG liquefaction. We are looking for: You, a Technical Customer Support Manager, with a passion for providing exceptional customer service and deploying strategies focused on that mission. You will take a central role in handling the most complex support cases of our customers and our field teams. You know the ins and outs of building a ticketing system for external customers and developing metrics in which the team will operate. You understand the importance of streamlining and improving processes and procedures to improve service delivery. This is a one-of-a-kind chance to join the technological team of a company with a proven ability to transcend industries through scientific inventions, that are just commencing their exponential growth. In this position, you will: • Build an external-facing customer support system that integrates a variety of Chat, Meet, Call, and Collaboration platforms with the Imubit Product, • Provide on-going support to refinery and petrochemical customers, • Act as a technical focal point and lead work in cooperation with other internal teams to drive towards finding solutions to critical field issues, • Develop service procedures, policies, and standards while addressing any SLA areas of concern, • Utilize your knowledge and understanding of all relevant industry standards and best practices to balance the long-term direction and short-term actions of the team, • Work closely with field teams on a daily basis to understand their challenges, support business needs, and deliver a consistently high-quality support experience Qualifications: • Proven experience in building and maintaining a ticketing system (ideally 5+ years), • Preferred BA/B.Sc. in Computer Science or equivalent, • Experience as a Technical Support, Escalation Engineer, QA Engineer, or a similar role, • Oversee our AWS and GCP cloud environments, making sure they run smoothly, reliably, and follow good practices, • Knowledge of Kubernetes, including monitoring and viewing container logs, • Experience working and troubleshooting in complex IT environments: both Linux and Windows, • Implement and maintain monitoring and observability solutions (e.g., Grafana, New Relic), • Monitor and analyze system data to detect issues and optimize performance, • Experience working with multiple network layers or air-gapped networks, • Comfortable with new technical tools and resourceful using those to troubleshoot and come up with creative solutions to problems, • Ability to work calmly and professionally in high-pressure situations, • Ability to multitask - work and switch among many activities at the same time, • Passionate focus on customer support and the ability to build long-term, successful working relationships with internal and external customers Imubit provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Imubit complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Imubit does not accept or retain unsolicited CVs or phone calls and/or respond to them or to any third party representing job seekers. No visa sponsorship is available for this position.

LTK’s mission is to empower the world’s premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we’re looking for team members who want to create, innovate and disrupt an industry. We empower our team members to drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth. Position Title: Senior Product Manager, Commissions & Payouts Location: US-Remote About the role The Commissions & Payouts team ensures every Creator is paid accurately, transparently, and on time - powering the trust that fuels the Creator economy. As a Senior Product Manager on this team, you will own the strategy and delivery of our Creator Payout Platform, ensuring scalability, reliability, and operational excellence across the financial systems that support Creator earnings. You will partner closely with Engineering, Accounting, Revenue Operations, and Data to evolve our payment infrastructure and deliver automation and insight at scale. You are comfortable navigating both the technical complexity of a financial backend system and the strategic impact of payout policy, compliance, and user experience. You will define and lead initiatives that enhance efficiency, accuracy, and global scalability of our payments ecosystem. How you will make an impact • Define and own the strategy for LTK’s payout platform - evolving it from a service to a scalable product ecosystem that supports Creator growth., • Drive system reliability and scalability, ensuring payout accuracy, auditability, and compliance in collaboration with Engineering and Finance teams., • Partner cross-functionally across Product, Data, and Operations to streamline creator commissions, automate reconciliation workflows, and improve financial transparency., • Translate technical architecture and dependencies into product strategy - aligning engineering priorities with business impact., • Lead and influence without direct authority, guiding roadmaps across multiple teams, • Use data to drive prioritization - establish and monitor key metrics (e.g., payout success rate, processing latency, error rate) to inform product direction. What you will bring to LTK • 5+ years of product management experience, including deep experience in financial systems, payments infrastructure, or backend platform products., • Proven ability to define technical product roadmaps that balance short-term delivery and long-term platform health., • Strong understanding of APIs, event-driven systems, and financial data pipelines; ability to converse fluently with engineers and data teams., • Analytical fluency with tools like Looker, or similar BI platforms to validate hypotheses and measure product performance., • Track record of shipping complex cross-functional initiatives that improve system reliability or financial operations., • Exceptional communication and stakeholder management skills; you translate between technical and business teams seamlessly., • Experience working in an environment that values speed, accuracy, and compliance in equal measure., • Bachelor's degree in Computer Science, Engineering, Business, or related field (or equivalent practical experience)., • Technical Product Management experience is a plus, • A mindset focused on seizing opportunities and moving with urgency, • Dedication to fierce prioritization and operational excellence, • Adaptability to a dynamic, fast-moving environment, • A growth mindset and openness to feedback#LI-AJ1, • The opportunity to be part of the leading global company in creator commerce, • A remote-first, productivity-first environment, • Competitive compensation and benefits package to meet the needs of you and your family, • 401(k) with LTK company matching, • Medical Insurance, Vision Insurance, Dental Insurance, • Paid Maternity Leave and Paid Paternity Leave, • Summer Fridays and Flexible PTO Founded in 2011, LTK is the global technology platform purpose-built to empower lifestyle creators to monetize their content. The full-service platform connects brands, creators, and shoppers with a world-class shopping app and trusted tools and technology that make content instantly shoppable. Today, premium lifestyle creators in 160+ countries drive more than $5 billion+ in annual retail sales through their LTK Shop profiles. More than 40 million consumers turn to LTK Shops in the LTK shopping platform each month to find inspiration and instantly shop the styles recommended by their favorite creators. More than 8,000 retailers and 1M brands partner with LTK to gain access to its global creator network for content that converts against performance-driven, cross-channel KPIs. LTK is headquartered in Dallas, TX, and currently operates on five continents. To empower the world’s premium lifestyle Creators to achieve maximum economic success. • Here to win, • Commit to the journey, • Work well LTK believes diversity, equity, and inclusion are fundamental obligations that strengthen our team. We employ a diverse, multi-disciplinary team to build a meaningful company and culture. For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment. Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of LTK are considered the property of LTK and are not subject to payment of agency fees. LTK is an Equal Opportunity Employer. #LI-Remote

Who You Are: You're an experienced QA professional with deep knowledge of the mortgage industry, particularly in loan origination. You know the ins and outs of platforms like LOS, pricing engines, or lock desk systems, and you’re confident in manually testing complex, business-critical workflows. You thrive in fast-paced environments and are eager to work alongside a team that values collaboration, precision, and continuous improvement. Your attention to detail ensures the delivery of high-quality, reliable software that supports the mortgage ecosystem. If this sounds like you, we’d love to connect. • Own the quality assurance process for mortgage-focused features, with a strong emphasis on manual testing of Loan Origination Systems (LOS) and related platforms., • Translate business requirements into clear and detailed test plans and test cases., • Collaborate closely with product managers, engineers, and stakeholders to understand workflows across loan origination, pricing, and lock desk operations., • Execute manual test cases and document outcomes thoroughly., • Identify, log, and track bugs to resolution using approved tools and processes., • Participate in Agile ceremonies including daily standups, sprint planning, and requirements walkthroughs., • Act as a champion for quality across the development lifecycle, especially where mortgage specific logic is involved., • 5+ years of experience testing web-based or SaaS applications, with a focus on manual testing., • Direct experience with mortgage platforms such as Loan Origination Systems (LOS), pricing engines, or lock desk tools., • Strong knowledge of mortgage workflows and business logic., • Ability to design, document, and execute detailed test cases aligned to industry-specific requirements., • Excellent communication and problem-solving skills., • Experience working in Agile product teams., • Experience at a SaaS fintech startup., • Exposure to or interest in contributing to test automation initiatives., • Bachelor's degree in Finance, Math, Economics, Computer Science, or a related field., • High Bar of Talent: Polly consistently performs in the top quartile of start-up companies, and we consider the people of Polly the engine helping us achieve success. Many candidates choose Polly because of the collaborative, smart, and fun people that work here. We strive to hire the best to continue to raise that bar, and <5% of those that enter the interview process are presented with an offer., • Disruptive Mission: Mortgage capital markets is historically an under-innovated space; Polly is committed to changing that. Our purpose-built platform has reimagined and reinvented the way that our lender customers operate. We are seeking passionate and driven builders who are not interested in accepting the status quo., • Individual Impact & Growth: Every day, the Polly team doesn’t just work—they contribute to our overarching mission. Individual impact is highly visible and everyone’s voice matters. You will have exposure to every level of leadership, cross-functional teams, and impactful projects, giving you a unique opportunity to build and hone your skills., • Hybrid Workplace with Innovation at the Core: Here at Polly, we believe in blending flexibility with in-person collaboration. With a hybrid model, our employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs, located in Dallas-Fort Worth and San Francisco (remote available for this role, hybrid strongly preferred), driving forward-thinking solutions and fostering teamwork., • Competitive Compensation: Polly offers competitive salaries designed to reward your expertise and direct impact/contributions., • Comprehensive Health Coverage: Enjoy 100% company paid medical, vision, dental, disability, and life insurance, granting peace of mind., • Flexible Vacation, Done Right: Take time off to recharge when you need it with Polly’s flexible, non-accrued vacation policy, because we trust you to balance work and life., • Hybrid Environment: Polly employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs, located in Dallas-Fort Worth and San Francisco., • Round 1- 30 minute 1:1 with a Polly Talent Team Member, • Round 2- 30 minute 1:1 with Polly’s Director, QA, • Round 3- 1 hour live 2:1 Assessment with Polly Sr. QAEs, • Round 4- 45 minute 2:1 with Polly Sr. SDETs, • Round 5- 45 minute 2:1 with a Polly Software Engineer + Product Manager

About the role: The Select Customer Success team partners closely with Samsara’s enterprise customers to understand their business and unique challenges, advise them on how to best leverage the platform to meet their goals, and, ultimately, guide them to continuously realize business value from our solutions and services. We are the trusted advisor to our enterprise customers, managing the customer lifecycle once onboarding is complete through adoption, advocacy, and renewal. As a manager in Select CS, you will manage a team of CSMs while also enhancing and scaling our success motion. This role requires a blend of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers. his is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. An ideal candidate will be located in either Eastern or Central time-zones, and will have the ability to travel to the United States for necessary customer travel. You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster., • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable., • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: • Ensure ongoing success and value realization for Samsara’s enterprise customers., • Define and execute long-term strategies for the Select Customer Success team that support Samsara’s commitment to providing excellent service., • Find and grow the next generation of CSMs at Samsara., • Keep executives informed of progress and advocate for change when needed., • Lead from the front with a willingness to get your hands dirty., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices., • Hire, develop, and lead an inclusive, engaged, and high-performing team. Minimum requirements for the role: • 8+ years in Customer Success, account management, or consulting., • 3+ years in management positions, including recruiting and retaining top talent., • Experience with $1M+ ACV customers., • Experience with Enterprise SaaS., • Ability to travel within the United States for customer meetings and events (up to 25%)., • Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology., • Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including Samsara’s C-suite., • Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance., • Solutions-focused with strong problem-solving skills and a bias for action., • Ability to think big while also executing with excellence., • Self-starter who takes initiative and thrives in a fast-paced, change-heavy environment., • Diplomacy, tact, and poise under pressure when working through customer issues., • Demonstrated ability to foster an inclusive team environment that values diverse perspectives., • Bachelor's degree from a 4-year institution. An ideal candidate also has: • Led a team where each team member managed a portfolio of 8-20 accounts., • Experience using Gainsight., • Passion for going above and beyond the call of duty for their customers and team members., • Proven track record of partnering with account executives to develop and execute commercial expansion strategies., • Strong program management experience., • Strategic consulting experience.

As a Senior Product Manager, you will play a pivotal role in shaping the future of our product. The ideal candidate has worked in dynamic startup environments and is passionate about applying state-of-the-art AI research to real-world enterprise solutions. You will own the product roadmap, work closely with cross-functional teams, and drive the successful delivery of innovative solutions that meet the evolving needs of our customers. This role requires an understanding of automation/ AI technologies, market dynamics, and a customer-centric approach to product development. Your responsibilities: • Develop, manage, and communicate the product roadmap, ensuring it is aligned with customer needs, business goals, and the latest trends in automation and AI., • Define and execute the product strategy and vision, aligning it with the company’s overall objectives and market needs., • Oversee the entire product lifecycle, from ideation to launch to post-launch improvements., • Work closely with engineering, design, marketing, and sales teams to deliver high-quality products on time and within scope., • Define and track key product performance metrics. Use data to drive decisions, improve product features, and optimize the user experience., • Partner with marketing and sales teams to develop go-to-market strategies, including product positioning, messaging, and pricing., • Stay at the cutting edge of automation and AI advancements by conducting continuous market research, competitive analysis, and tracking industry trends to ensure our products remain competitive and innovative., • Utilize your previous experience working in high-growth, next-gen startups to bring agility, customer focus, and a strong execution mindset to the team., • Stay informed about the latest state-of-the-art research in large language models and apply these findings to develop intelligent, automated solutions that address complex enterprise challenges., • Bachelor’s degree in Computer Science, Engineering, Business, or a related field., • 5+ years of product management experience, with a strong focus on automation, SaaS, or AI-driven technologies., • Strong experience in automation technologies (RPA, workflow automation, etc.) with an understanding of how these solutions solve enterprise problems., • Demonstrated experience working in high-growth startups, particularly in the tech/AI space, with a keen understanding of agile development processes and startup challenges., • Ability to manage complex product roadmaps and prioritize features based on business needs, customer value, and technical feasibility., • Excellent communication and leadership skills, with the ability to influence stakeholders across various teams., • Strong technical acumen, with an ability to understand complex technical concepts and communicate them to non-technical stakeholders., • Remote Work & Culture: Enjoy the freedom to work from anywhere, whether it's the streets of Munich, the beauty of Innsbruck, or beyond. Join our vibrant, remote-first team., • Be among the first 50 to revolutionise industry standards. This is your chance to enter the big league and be part of the next unicorn., • Supercharge Your Career: Take on responsibility from day one, learn rapidly, and accelerate your professional growth., • Enjoy competitive salaries and equity options, ensuring your hard work pays off., • Gain access to top-tier advisors and investors in their fields.

The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes. The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change. One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines. That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid. Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers—15 nationalities strong and growing. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good. Join us to help us build a more resilient world together. At Overstory, the Enterprise Customer Success Manager is responsible for building deep, strategic relationships with our most important customers - guiding them through delivery seasons, driving organizational change, and expanding and renewing contracts. With a strong grasp of both customer needs and the Overstory platform, your goal is to make our customers measurably successful. Time Zone/Location Requirement: San Francisco Bay Area/ PST • Manage 1-3 of our most strategic accounts in California, serving as their primary point of contact and trusted advisor., • Strengthen and expand relationships with key stakeholders, continuously understanding their evolving needs and what drives success for their organization., • Coordinate with technical teams to ensure feasible planning and on-time, high-quality execution throughout the delivery season., • Drive change management and adoption - working closely with customer teams to embed Overstory into their workflows, build internal champions, and ensure the product delivers lasting value across the organization., • Work closely with the product team to inform the roadmap. Because of your deep proximity to customer needs, you will have a meaningful opportunity to shape how the product evolves., • Identify and execute on expansion opportunities - including upsells and new product adoption - to grow the strategic value of each account., • You have worked with California-based utilities., • You have a demonstrated track record of driving real outcomes in the utility sector - including measurable operational improvements, successful program rollouts, and organizational change that sticks., • You have experience leading change management efforts within large, complex utility organizations - navigating stakeholders, building buy-in across levels, and turning new technology or processes into lasting workflow adoption., • You have 5+ years of experience in a customer-facing role, with a track record of successfully managing complex projects from start to finish., • Commercial experience that has contributed to business growth - whether in customer success, consulting, or an equivalent role., • Empathy: You are empathetic and build strong relationships. You can easily step into the shoes of customers to understand their perspective, challenges and needs. You want to make our customers successful., • Communication: You are an excellent communicator with non-technical and technical stakeholders from the customer and the Overstory team., • Project management: Strong project management skills, including the ability to plan and coordinate multiple projects at the same time. With your organization skills and ability to set people in motion you bring projects to a successful conclusion., • Commercial thinker: You are commercially savvy and have the ability to drive customer conversion, retention and growth. If you don’t meet all of the above yet feel you have lots to offer, please apply anyway. • To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis., • Flexible working environment with a lot of autonomy. We build our work days around our lives, not the other way around., • Other benefits like a remote working budget, an educational budget and time to develop new skills., • To be surrounded by an excellent, vibrant, smart team who have each other's back and believe in a culture of openness, tolerance and respect., • Equity and a competitive salary We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team. We work remotely from eleven different countries and we are looking for candidates that are also living and working in one of these countries: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Denmark, Switzerland, and Canada. We meet up once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration. We place enormous value on diversity and inclusion and strive to continually bring in people of all genders, races, creeds, ethnicities, abilities and backgrounds. We believe that the best ideas emerge when people with different perspectives and approaches work together on a problem. We’re always looking to diversify our team further, but we’re proud of the fact that four out of the nine people on our leadership team are female, 46% of the overall team are female and 20% of the team are people of color. Our team speaks fifteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, Danish and Korean. Tackling the climate crisis is our greatest mission. We act with urgency. Our curiosity fuels our growth. We recognize that change is constant, and we find joy and power in exploration. We’re rooted in diversity. Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences. We care for each other. We love the power of machines but we nurture each other as humans. Trust is fundamental. We assume the best in everyone, and we share ideas openly so that we have a positive impact. Use of AI in Our Hiring Process We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. But don’t worry, all hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our ___.

The Customer Success Manager (CSM) for Managed Business Services is the primary owner of the customer relationship post-implementation, responsible for ensuring customers realize measurable value from our managed services offerings. This role blends strategic partnership, operational execution, and proactive service management to drive retention, satisfaction, and long-term growth. Unlike traditional CS roles, this position requires a strong ability to orchestrate ongoing service delivery, manage expectations, and translate customer outcomes into clear success metrics. The CSM serves as the voice of the customer while ensuring commitments are met consistently and at scale. Customer Value & Relationship Management • Serve as the primary point of contact for assigned managed services customers, owning the overall relationship and success plan, • Develop and maintain customer success plans aligned to contracted services, business objectives, and desired outcomes, • Lead regular customer touchpoints (QBRs, monthly check-ins, service reviews) focused on value realization and performance, • Act as a trusted advisor, helping customers optimize usage and outcomes from managed services Service Delivery Oversight • Partner closely with managed services delivery, operations, and support teams to ensure consistent, high-quality execution of managed services, • Monitor service performance against SLAs, KPIs, and contractual commitments, • Proactively identify risks to delivery, adoption, or satisfaction and drive mitigation plans, • Coordinate escalations and ensure timely resolution of issues impacting customer experience Adoption, Retention & Growth • Drive adoption of managed services offerings and best practices to maximize customer outcomes, • Identify expansion and upsell opportunities in partnership with Sales and Account Management (CS qualified leads), • Support renewal processes by demonstrating realized value and service performance, • Advocate for customer needs internally to influence service enhancements and roadmap priorities Data, Reporting & Continuous Improvement • Track and report on customer health, service metrics, and success outcomes, • Leverage customer feedback, usage data, and performance trends to drive continuous improvement, • Contribute to the development of scalable processes, playbooks, and best practices for managed services CS, • Maintain accurate customer records and activity tracking in CRM (e.g., Salesforce, Gainsight), • 5+ years of experience in Customer Success or Account Management - preferably in a managed services or SaaS environment, • Strong understanding of SLAs, service metrics, and operational delivery models, • Proven ability to manage multiple customers and priorities in a fast-paced environment, • Excellent communication and stakeholder management skills, including executive-level engagement, • Experience driving customer retention and satisfaction through proactive engagement, • Experience with Gainsight platform and CRM tools (preferably Salesforce), • Demonstrated experience using generative AI tools (e.g., ChatGPT, Copilot, Claude, Gemini) to improve productivity, decision‑making, or problem solving in a professional or personal context., • Bachelor’s degree required What Success Looks Like in This Role • Customers consistently meet or exceed contracted service outcomes, • High renewal rates and strong customer advocacy, • Proactive risk identification and resolution, • Clear, repeatable success motions that scale across the managed services portfolio At Model N, your well-being and growth matter. That’s why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include: • Unlimited PTO for salaried employees – because flexibility fuels success, • Comprehensive medical, dental, and vision coverage, • Health Savings & Flexible Spending Accounts, • 401(k) with company match to invest in your future, • Volunteer Time Off (VTO) to give back to causes you care about, • Life and pet insurance for peace of mind, • Employee Assistance & Mental Health Programs, • Charitable giving opportunities At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills. The base salary for this position will be $78,700 - $150,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level. #LI-MN1 About Model N Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit ___. Equal Opportunity Statement Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference for more information. For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at ___ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Remote USA. This role can be performed anywhere from the United States. The Role This Senior Technical Product Manager role will drive development of connected software experiences that integrate seamlessly with our iconic cameras. This role sits at the intersection of hardware and software, focusing on building intuitive, scalable features that enhance how users connect to and interact with GoPro devices across mobile, cloud, and web platforms. You’ll lead cross-functional efforts to define, build, and optimize experiences that power the GoPro ecosystem. From camera connectivity and media transfer to cloud backup and real-time live preview. You’ll contribute to product strategy, define technical requirements, and ensure on-time delivery in a fast-paced, agile environment. The ideal candidate brings a strong technical background, exceptional collaboration skills, and a user-first mindset, with a track record of delivering cross-platform software features that balance performance, usability, and scale. What You Will Do • As a Senior Technical Product Manager, you will collaborate with leadership and cross functional stakeholders across the business to define, design and bring new software experiences to market., • Working within a SAFe Agile framework, develop + own the strategy, roadmap and execution for new image capture devices that unlock compelling new use cases and software markets, across a portfolio of GoPro software products., • Routinely conduct product research and user testing to validate concepts, features, and designs early and often throughout the software development lifecycle, ensuring the quality, usability and authenticity of our products., • Write clear and concise product requirements that define the goals and key performance elements of each feature, and that are digestible by design, engineering and QA teams., • Define and execute technically complex but intuitive features that have measurable impact, both to the GoPro user experience and our subscription business., • Carry products + features from conception and design, through development, launch and iteration cycles., • Launch, learn, analyze data and iterate. Skills We’re Excited About • 5-8 years of proven experience in software/digital media product development or a related technical role, with at least 4 years of product management experience, collaborating closely with hardware and firmware., • BS/MS in Computer Science or equivalent technical experience; leading discussions with senior engineers and architects around technical decisions, priorities, and tradeoffs impacting customers is a key component of the role., • Deep understanding of and practical experience with software development methodologies and distribution of a software ecosystem across mobile, cloud and web platforms., • An effective leader, communicator, presenter + writer who can use these skills to influence stakeholder groups, who may have conflicting priorities., • Fundamentally analytical. You make data driven decisions and use key insights to prioritize your roadmap and influence decision making across the organization., • Experience driving technical product + go-to-market strategy, and design discussions with cross functional groups., • A passion for building new, innovative technologies and software solutions. Bonus Points For • A curiosity about GoPro products and a learning mindset. You like to understand why things work the way they do (or don’t)., • A passion for video capture + editing, action sports, travel or other core GoPro verticals, as well as an understanding of the pain points these users face during these activities., • An ability to understand the bigger picture and how your work plays a critical role in its success. Why Work With Us? Create your own destiny. GoPro enables you and trusts you to get your own job done, because we believe that autonomy in role brings out the best in our employees. Live your best life. We’ve adopted remote and flexible work arrangements to support work at GoPro alongside our commitment to supporting employee wellbeing, belonging and connection with one another. Work with leading edge technologies. We encourage employees to cultivate and use the latest and greatest technology, to provide the best solutions to serve our customers. We celebrate creative solutions that bring innovation to GoPro technology. GoPro Highlights • Get your very own GoPro camera + gear, • Medical, dental, and vision insurance – premiums are 100% paid for employees, 80% paid for dependents, • Life insurance and disability benefits, • Generous time off policy, • 12 weeks paid parental leave for new parents, • Pre-tax and Roth 401(k) options, • Discounted employee stock purchase plan (ESPP), • LiveHealthy monthly wellness reimbursement, • Wellness programs including 1:1 Coaching, 1:1 Therapy sessions, and mental health resources, • Innovative remote-friendly wellness classes and events, • Flexible work arrangements, • Monthly phone and internet reimbursement, • Professional + personal development opportunities, i.e. LinkedIn Learning, technology trainings, certifications, Peer-to-Peer learning, conferences and more, • Opportunities to get involved in the causes that you care about (annual camera donation + volunteer events) GoPro is proud to be an Equal Opportunity Employer. The pay range for this role is between $131,000 - $199,300. Actual pay within the range is dependent on multiple factors, including your residence location and prior work experience. Equity, benefits, and a discretionary bonus may be additional forms of compensation for this role and are not included in the provided pay range. #LI-Remote #LI-EC1

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. Mark43 is seeking an enthusiastic and people-focused Engineering Manager to lead development for our suite of public safety software. As an Engineering Manager, you’ll lead a team of 3-7 engineers building new features and maintaining happy customers. Our engineers will thrive and grow when supported by an inspiring, empathetic, and technically adept people manager. You will be responsible for ensuring your team meets commitments and deadlines, as well as personally helping engineers level up and become stronger contributors. Our ideal candidate is passionate about helping their team grow as software engineers and measuring success. We will trust you to balance speed of execution with quality and technical debt, to build a product that delights our users. We also expect equal levels of enthusiasm for recruiting and solving challenging technical problems with your team. • Coaching and developing your direct reports to improve both technical and non-technical skills, • Advocating on your team’s behalf to manage their collective workload and work-life balance, while still maintaining high standards of work and respecting deadlines, • Working closely with our Engineering Director and VP to set longer term strategic direction for your team and our product suite, • Driving execution for your team by owning planning, prioritization, and delivery, while continuously removing obstacles and improving how work gets done., • A strong desire to help others succeed: we hope you LOVE being a people manager and you are most fulfilled by supporting the growth and efficacy of the team you lead, • A record of leveling up your reports and providing individuals with meaningful opportunities to flourish in their role, • While this is a people-first role, we value managers who are willing to roll up their sleeves, when necessary, whether that means contributing technically, helping debug a tough issue, or stepping in during critical moments, • Experience with hiring, including sourcing candidates, interviewing candidates, participating in conferences and events, and onboarding for new employees, • A solid track record of delivering projects and collaborating with leaders across the organization: including Engineering, Product, Design, and Operations, • Previous experience as a software engineer and up to date knowledge of modern software languages, frameworks, and developer tools, • 2+ years in a software engineering management position, with experience managing at least 4 direct reports, • Constant collaboration with numerous Mark43 teams, including design, product management, QA, and customer success, • Building mission critical and socially responsible software to enable first responders to better serve their communities, • A team that respects and embraces your ideas and expertise, • Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain, • A workplace dedicated to supporting and bettering public safety and government agencies, • Leadership and career growth opportunities which could set you on a path toward future founder roles in your career We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $170,000-$200,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, and paid time off. Please be aware that a candidates experience level and geographic location will be used to determine a competitive base salary. The higher end of this range is applicable to experienced candidates in the New York metro and Bay Area.

Helping our clients achieve their goals starts with attracting and obtaining top talent. We look for highly innovative and bright individuals; give them the tools they need, then give them the freedom to do what they do best. We empower our employees to make the best of their opportunities in a rewarding and challenging environment. We have a passion for excellence. Our employees thrive on making a difference and generating results for our clients in a flexible environment that offers support and camaraderie. No matter where you are located throughout the globe, DPRA offers vast learning opportunities and a flexible work style to help our staff manage responsibilities and add balance to their lives. Along with a flexible workplace, DPRA offers a Total Rewards program that provides its employees with not only a competitive salary but also covers a wide variety of benefits and programs! If you are looking for a challenging position in an innovative company, then this is the position for you. DPRA is seeking a UX Engineer for fully remote, full-time role. This position is responsible for driving the end-to-end user experience strategy and execution for a large-scale DoD AI/ML platform. This role blends product management, UX strategy, and visual design leadership, ensuring platform capabilities are translated into intuitive, mission-aligned user experiences. Essential Job Duties and Functions: • The ideal candidate thrives in a fast-paced environment requiring complex problem solving and cross-functional collaboration. This individual will work closely with platform architects, data science and data engineering leads, product manager(s), engineering teams, and DoD customers to translate technical capabilities into validated UX concepts, workflows, and mockups., • Acts as a key member of the delivery team, ensuring UX/UI designs are aligned with project objectives, customer needs and operational constraints. Works with QA and DevOps to ensure delivered capabilities meet usability, performance, and quality standards., • Leads customer engagement and validation efforts, including Joint Application Development (JAD) sessions, usability testing, and iterative design reviews. Ensures designs are continuously vetted with stakeholders and evolve based on user feedback., • Collaborates with the Client on the design of product—including data, AI’ML models, security compliance, customer organizational requirements and system architecture—to ensure user workflows align with technical capabilities and cross-functional requirements. Translates these architectures into user-centric design artifacts, mockups, and interaction models., • Responsible for the creation of UI/UX design specifications, workflows, and early stage mockups to guide development teams. Establishes and maintains UX/UI standards, design systems, and best practices, ensuring consistency, accessibility, and scalability., • Bachelor’s degree in Computer Science, Human-Centered Design, Product Design, Interaction Design, or related field (or equivalent experience), • Minimum 5 years of experience performing similar functions on DoD or commercial programs/projects, • Experience working on complex platforms or enterprise systems, preferably AI/ML or data-intensive environments, • Demonstrated ability to translate technical architectures into user-centric workflows and designs, • Strong experience facilitating customer workshops, Joint Application Development (JAD) sessions, and usability testing, • Proven ability to collaborate with product managers, architects, engineers, and QA teams, • Experience creating wireframes, mockups, and interactive prototypes (e.g., Figma or similar tools) into production UI, • Ability to analyze user needs and data to define and document effective solutions, • Strong communication skills with the ability to present to both technical and non-technical stakeholders, • Ability to contribute across all phases of the Agile development lifecycle, with emphasis on design, planning, and validation, • Ability to work directly with Functional Subject Matter Experts to define requirements and refine user interfaces, • Willingness to travel as needed, • Must be a US Citizen with an Active DoD security clearance Preferred Qualifcations:, • Experience supporting DoD AI/ML platforms, data platforms, or geospatial systems, • Familiarity with Agile tools (e.g., Jira) and frameworks (Scrum, SAFe), • Experience in front-end technologies (HTML, CSS, JavaScript frameworks) for effective collaboration with development teams (not a primary coding role), • Experience with AWS, GCP or other cloud platforms, • Experience developing or contributing to design systems and UX governance frameworks, • Certifications in Product Management, UX Design, or Agile methodologies (CSM, SAFe, etc.), • Other relevant Technical and Agile certifications (i.e. Certified Scrum Master, Microsoft (MCSD, MCSE) Certifications, SaFE Certifications, etc.)

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role As Senior Product Manager of Resident Intake & Retention, you are responsible for end-to-end product management across the full lifecycle of a core product vertical - from vision and strategy through roadmap execution, launch, and ongoing performance. You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across acquisition, conversion, engagement, retention, and revenue performance. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact. This is a high-ownership senior IC role with responsibility for product performance against defined KPIs, leadership of product direction within your domain, and accountability for delivery outcomes through close partnership with Product Owners, Engineering, Quality and Design. Role Specifics • Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office, • Travel: 10% (The percentage of travel is an estimate and could vary based on business needs.), • Reporting Structure: This role reports to the SVP, Product. Application Deadline: This role will accept applications until Friday, April 3rd, 2026 at 5PM CDT, unless otherwise posted. What You Will Own • Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle, • Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue, • Own product performance against key KPIs, including revenue, adoption, usage, and customer retention, • Develop and evolve pricing, packaging, and value propositions to optimize business outcomes, • Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis, • Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions, • Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery, • Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value Required Qualifications • 5+ years of product management experience in B2B SaaS environments, • Proven experience owning a product or product area across the full lifecycle, • Strong commercial acumen, including experience with pricing, business cases, and financial outcomes, • Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.), • Strong business judgment - ability to simplify complexity and focus on what matters most, • Deep experience in customer discovery, market analysis, and data-informed decision-making, • Excellent communication skills, able to engage both technical and non-technical audiences, • Ability to influence stakeholders and drive alignment across functions, • High ownership mindset with a bias toward action and results Preferred Qualifications • Experience working in scale-ups or growth-stage product environments, • Experience working on funnel optimization, product-led growth, and partnership-driven growth, • Familiarity with experimentation practices and hypothesis-driven development, • Experience working with operational or multi-sided platforms Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $130,000 - $150,000 USD StarRez is an equal opportunity employer.

Luna Data Solutions has an immediate contract position opening (contract term 12 months with possible extension) for a Process Improvement/Enterprise Change Manager resource with our public sector industry client located in Austin, TX. *This resource must work onsite 100% (/5 days/week). All candidates must currently be local/close to the Austin, TX area. Role: Process Improvement/Enterprise Change Manager Key Activities/Responsibilities: • Own the Enterprise Change Management process for the client's IT department; defining goals and core requirements of the process; accountable for process adherence, process execution and continual process improvements., • Partner with other process owners to coordinate and facilitate effective processes that Change impacts such as the asset tracking tools, incident tickets, etc., • Serve as the client's IT department's oversight for Change Advisory Board (CAB) meetings., • Ensure that Change Implementation risk is understood and mitigated to increase the likelihood of successful implementation at first attempt., • Escalate any Changes which are damaging the quality of the services., • Ensure all Changes comply with process controls., • Ensure quality of tickets (e.g. that they have agreed to elements)., • Ensure that Change implementation risks are understood in order to increase successful implementation at the first attempt., • Liaise with parties as needed (in partnership with contracted vendor) to facilitate information and confirm approvals for changes are communicated and understood by all stakeholders., • Ensure RFCs are allocated an appropriate priority in collaboration with the requester to ensure appropriate scheduling., • Oversee and confirm process whereby CAB meeting agenda and notes are captured and issued to participants in a timely manner., • Track implementation progress and report back to all parties., • Ensure a back-out plan is in evidence and has been considered within the overall implementation plan to minimize impact to service availability., • Oversee that Configuration Items (CI) are linked to the Change., • Assist in arbitration of Change queries as needed in partnership with contracted vendor., • Oversee approvals process is working effectively, and appropriate approvers are in the workflow., • Oversee change related documentation for quality and consistency., • Oversee the documentation on change tickets and perform quality assurance and assessments for effectiveness., • Ensure all impacted / interested parties are informed throughout the Change lifecycle., • Take personal control of Emergency and Expedited Changes., • Participate in Post Implementation Review meetings (as needed basis)., • Manage any follow-up actions identified from Post Implementation Reviews (as needed basis)., • Create and distribute daily, weekly and ad-hoc reports (as needed and appropriate)., • Conduct training related to this area as needed and appropriate, in partnership with contracted vendor. Required Qualifications: • Minimum of 8 years of understanding of ServiceNow tool, processes, and reporting., • Minimum of 8 years of experience in actings in a change management capacity in an IT service delivery function., • Minimum of 8 years of experience of remaining calm under pressure; with ability to prioritize their workload and multi-task., • Minimum of 8 years of experience of being driven and personally invested in ensuring that participants in the Change Management process enable the processes value objectives are met., • Minimum of 8 years of experience in the use of KPIs to track trends and drive behavior., • Minimum of 8 years of solid knowledge of the Services Levels and associated methodology; ideally in a multiservice, • provider environment with shared SLA’s., • Minimum of 8 years of experience with IT Service Management, ITIL practices. Preferred Qualifications: • Strong verbal and written communication skills., • Demonstrated analytical thinker., • Ability to learn subject matter, processes, people and learn how to be effective quickly in a new environment., • Possess the ability to quickly establish credibility with the delivery teams (internal and external)., • Experience with IT Service Management, ITIL practices., • Experience in acting in a change management capacity in an IT service delivery function., • ITIL Foundations or ITIL Practitioners Certification. What we offer: • Competitive compensation and benefits including health, dental, vision, STD, LTD, voluntary life insurance and more, • Great work/life balance Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status. A 7-year background check is required.

Job Title: Account Lead/Manager Agency (Digital Experience) Client Location: Onsite; Austin, TX Starting: ASAP Pay Comments: Minimum Pay (per hour): 42.00 Maximum Pay (per hour): 46.67 Hours: Full-time Duration: 12mo+ Job Description: Job Description: What you’re great at • Leading and managing digital-first marketing and experience initiatives across primarily owned channels (web, mobile, email marketing, content platforms, content hubs, personalization, performance)., • Acting as a strategic thought partner to marketing leaders by helping shape problems, define success, and identify the right digital solutions., • Translating business objectives into clear briefs and measurable outcomes., • Partnering closely with Account Planning, Creative, UX, Research, Technology, and Program Management to deliver a unified, experience-led point of view., • Guiding work through discovery, concepting, design, build, and optimization, ensuring work ladders back to strategy and user needs., • Providing clear, actionable, and experience-informed feedback that strengthens outcomes., • Using data, performance metrics, and insight to evaluate success, inform recommendations, and continuously evolve work., • Facilitating prioritization and tradeoff discussions, balancing speed, quality, risk, and impact., • Managing expectations across stakeholders, identifying risks early, and confidently recommending pivots or alternative approaches when needed., • Communicating complex digital concepts clearly and persuasively to both technical and non-technical audiences. What you bring • 3–8 years of experience in account leadership, account strategy, or client partnership roles within a digital, creative, or integrated agency., • Strong understanding of digital experience delivery, including UX, content systems, platforms, performance measurement, and email marketing operations., • Comfort working in cross-functional, agile environments with designers, strategists, technologists, and analysts., • A user-centered mindset with a strong appreciation for experience design and customer journeys., • Ability to connect strategy, creative, and technology into cohesive recommendations., • Confident presenter and communicator with a clear, persuasive writing style., • High emotional intelligence and situational awareness—you know how to read the room and adjust., • Strong organizational skills and attention to detail in fast-moving environments., • Curiosity-driven problem solving and a passion for continuous learning and digital upskilling., • A proven track record delivering medium to large-scale digital initiatives and getting them over the finish line., • Experience in highly regulated industries (financial services, healthcare, etc.) is a plus., • Prior digital marketing experience is required.

Inside Sales Representative Position: Inside Sales Representative Classification: Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations.At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees. Position Summary: The Inside Sales Coordinator will support all sales functions for an assigned territory. Key responsibilities include quoting, product ordering, inventory control, billing, and customer relationship management. Responsibilities & Objectives • Perform Inside Sales functions for assigned territory:, • Provide formal sales quotes with lead times to customers, based on commitments from Outside Sales, Branch Manager, or direct customer inquiries., • Verify inventory availability, assist with loading, and place purchase orders as needed, ensuring compliance with vendor pricing agreements and use of standardized SKUs., • Manage inventory by maintaining stock levels with the Branch Manager, conducting regular physical inventory counts, and assisting with reconciliations as required., • Inform customers upon receipt of ordered goods and coordinate delivery or pickup arrangements., • Create accurate price sheets for customers, ensuring pricing alignment with Outside Sales or Branch Manager., • Maintain margin expectations., • Support the sales billing process, ensuring timeliness, accuracy, and reporting., • Assist with Accounts Receivable, as necessary., • Strengthen relationships with current customers through effective account management, focusing on the branch's "Top Twenty Customers.", • Encourage growth in existing accounts and pursue new customer acquisitions., • Contact current customers, leveraging sales activity reports., • Develop product knowledge to become a subject matter expert for customers:, • Participate in vendor-led product training., • Collaborate with branch personnel to gain practical field experience with products., • Support corporate initiatives as requested., • Identify and prospect new potential customers from other industries with potential needs for RoadSafe products and rentals., • Collaborate with Regional Account Managers (RAMs) and estimators to follow up on bids and proposals., • Communicate regularly with internal stakeholders about any issues with existing customers and assist in finding solutions.Knowledge and Skills:, • Strong sales and customer service skills, with a focus on building long-term relationships., • Knowledge of inventory management principles and best practices., • Ability to analyze and understand financial data to maintain margin expectations., • Knowledge of industry products and market trends, with a commitment to continuous learning., • Effective critical thinking skills and proactive approach to identifying solutions for customers and internal stakeholders., • Strong written and verbal communication skills., • Organized, initiative-taking, and able to work independently and as part of a team., • Ability to thrive in a fast-paced construction environment., • High attention to detail and excellent time management skills., • Familiarity with DOT regulations and contractors is a plus.Education and Experience, • Experience in retail sales transactions, including cash handling, credit card, and check transactions., • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, OneNote, and Teams., • Five years of sales or retail experience preferred. PI192aee92f5c5-37820-40476094

We're looking for an Integration Software Engineer to join Procore's Customer Success organization. In this role, you'll develop custom user experiences and bridge the gap between Procore and our clients' internal systems. Your primary goal is to build applications that support backbone operations and increase the value clients realize from our software. As an Integration Software Engineer, you'll partner with Solutions Architects and clients to translate complex business requirements into high-quality, scalable code. Use your full-stack development, API expertise, and technical leadership to deliver solid user experiences that enhance construction industry operations. This position reports into the Senior Manager, Technical Services Engineering and will be based in our Carpinteria, CA, Austin, TX, Tampa, FL offices, or remotely within the US. We're looking for someone to join us immediately. What you'll do: * Scope, design, build, and support custom integration applications tailored to specific customer needs. * Collaborate with Solutions Architects to continuously evolve customer-facing applications using Procore APIs. * Develop teammates by conducting code reviews, providing mentorship, and leading pair programming sessions. * Maintain a healthy codebase by following established tools, technology processes, and best practices. * Serve as a subject matter expert in your domain to guide others in creating stable and scalable software. * Drive the evolution of internal standards and procedures to ensure the delivery of high-quality applications. * Manage competing priorities in a fast-paced environment to meet agreed-upon project deadlines. * Monitor and troubleshoot deployed applications to ensure consistent performance and uptime for clients. What we're looking for: * 2+ years of professional experience in Ruby on Rails, JavaScript, TypeScript, or similar object-oriented languages. * Bachelor's Degree in Computer Science, a related field, or comparable work experience. * Demonstrated expertise in building and scaling modern web applications with a focus on performance. * Experience working with large-scale frontend and backend systems, including developing RESTful APIs. * Deep understanding of the entire development lifecycle, including testing, staging, and monitoring. * Proven ability to manage complex technical projects and deliver on customer-specific requirements. * Strong communication skills with the ability to explain technical concepts to non-technical stakeholders. * Experience with cloud infrastructure, specifically AWS and Node.js environments. Base Pay Range: 89,120.00 - 122,540.00 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Senior Quality Manager with Industry Leader / $125,000 - $150,000 per year depending on Experience / Room for Growth and Bonus Potential This Jobot Job is hosted by: Ken McClure Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $125,000 - $150,000 per year A bit about us: We are looking for a Quality Manager to join our team full-time. This role is a great fit for someone who wants to make a difference in a fast-paced environment with room to grow, while working for a company that values safety and success. Why join us? Competitive Pay Rate $125,000-$150,000 per year depending on experience Great Benefits and 401k Ability for Growth Job Details Quality Manager We are seeking an experienced Quality Manager to lead and enhance our quality systems, ensure compliance with industry standards, and drive continuous improvement initiatives across operations. Key Responsibilities Develop, implement, and optimize quality management systems in partnership with production and leadership teams. Establish inspection criteria and procedures, oversee inspections, and conduct training to address and prevent quality issues. Maintain quality documentation and records, including work instructions, procedures, and system databases. Define, monitor, and analyze internal and external quality performance metrics; prepare reports and recommend corrective actions. Lead internal, external, and third-party audits to ensure compliance with applicable standards and customer requirements. Facilitate management review meetings and communicate performance trends. Apply Lean, Six Sigma, FMEA, Kaizen, 8D, 5-Why, and other root cause analysis tools to drive improvement. Coordinate investigations and corrective actions in accordance with corporate policies and guidelines. Support analytical and customer-driven projects, including preparation and delivery of technical documentation. Maintain calibration equipment and coordinate purchases as needed. Participate in operational excellence programs and continuous improvement initiatives. Perform additional duties as assigned. Skills & Qualifications Strong knowledge and application of quality standards such as AS9100, ISO 9000, FDA GMP, and NAS412. Hands-on experience with Lean, Six Sigma, RCCA, and other continuous improvement tools. Proficiency with quality methodologies, including 8D, 5-Why, FMEA, and corrective action systems. Demonstrated leadership skills with proven ability to develop and lead quality teams. Excellent communication, technical writing, and presentation abilities. Ability to interpret and analyze technical documents, standards, regulations, and business reports. Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, and Project; experience with Minitab or similar required. Knowledge of Access preferred. Education & Experience Bachelor’s degree in Mechanical Engineering, Quality Management, or related field. ASQ certification strongly preferred. Minimum of 3 years’ experience in a multi-site or plant quality leadership role. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

At Vouched we are building a powerful identity verification platform to provide worldwide access to life’s most critical services, including healthcare, financial services, rentals, and more. Companies use Vouched to verify identity while onboarding and authenticating users. We make identity verification easy with a combination of machine learning and data checks. Our customers leverage our APIs, integrations, and no-code solution to onboard customers to their systems. • Verify thousands of people every day across multiple countries and industries providing access to critical services, • Serve fast-growing startups, unicorns, and large enterprises, with a focus on providing fast, easy integration for developers, • Run on a modern cloud infrastructure powered by automated integration and unit testing, provisioning, deployments, monitoring, and notifications We are seeking a detail-oriented Technical Product Manager who thrives in a fast-paced startup environment and is passionate about shipping great products alongside a talented team. The ideal candidate blends deep technical understanding with sharp product instincts, partnering closely with engineering, design, and business stakeholders to translate objectives into clear, actionable requirements the team feels confident owning. You will guide the product lifecycle from discovery through delivery, working collaboratively to ensure every milestone has a shared definition of done and that the team has what it needs to consistently hit it. You should be someone who is deep into the details, who partners with teammates to make sure nothing falls through the cracks, and that timelines are commitments the whole team stands behind and not just top-down mandates. Due dates matter at Vouched. We expect our Technical Product Manager to foster a culture of shared accountability around delivery, facilitating open conversations about risk and working with the team to resolve blockers before deadlines are at stake. A critical component of this role is the fluent use of modern AI-powered tooling to accelerate product development. You will be expected to leverage tools such as Claude Cowork, v0, Figma, and similar platforms to rapidly produce PRDs that go beyond traditional written specifications. We expect PRDs that rely heavily on interactive prototypes or that are themselves functional prototypes which lead directly to actionable technical specifications. The ability to use AI tools to create working mockups, clickable flows, and proof-of-concept demos that engineering can reference and build from is essential, not optional. Experience working with distributed teams, strong written and verbal communication skills, and a bias toward action are essential. While knowledge of AI-based identity verification products is a plus, a passion for working with innovative technologies and helping to scale a dynamic team is key. • Own the end-to-end product lifecycle, from discovery and requirements gathering through development, launch, and iteration., • Write detailed, high-quality PRDs that incorporate interactive prototypes built with AI tooling (Claude Cowork, v0, Figma, and others) and translate directly into actionable engineering specs., • Partner with cross-functional leads to co-define realistic delivery timelines for all product milestones. Facilitate shared progress tracking and create an environment where anyone can flag risks early, so the team can problem-solve together before deadlines are at risk., • Partner with engineering leads to scope work accurately, break down complex initiatives into well-defined deliverables, and ensure technical feasibility., • Collaborate closely with design, engineering, and business stakeholders to align on priorities, requirements, and trade-offs., • Maintain a meticulously groomed and prioritized product backlog with clearly articulated acceptance criteria and due dates for every item., • Use data, customer feedback, and market research to inform product decisions and prioritize the roadmap., • Drive a culture of on-time delivery and continuous improvement across the product organization, • Monitor and communicate key product metrics too leadership and stakeholders., • Continuously evaluate and adopt emerging AI-powered tools and workflows to improve product development speed and output quality., • 4+ years of experience as a Technical Product Manager, Product Manager, or similar role within a software engineering organization., • Strong technical acumen—comfortable reading code, understanding system architecture, and engaging in technical discussions with engineers., • Proficiency with AI-powered product development tools such as Claude Cowork, v0, Figma, Cursor, or equivalent; demonstrated ability to produce prototype-driven PRDs., • Exceptional attention to detail in requirements documentation, timeline management, and cross-functional coordination., • Excellent written and verbal communication skills; ability to create clear, unambiguous specifications., • Deep understanding of Agile/Scrum methodologies and experience managing product delivery within sprint frameworks., • Familiarity with project management tools such as Linear, Jira, Confluence, or similar., • Strong analytical skills with the ability to synthesize data, customer insights, and market trends into a coherent product strategy., • Experience working in a startup environment is required., • Experience managing or collaborating with distributed teams is essential., • Familiarity with identity verification products or AI/ML-based solutions is a plus. We are committed to providing an environment where everyone receives equal consideration and treatment regardless of gender, gender identity, gender expression, sex, sexual orientation, race, color, religion, creed, national origin, ancestry, age, physical disability, mental disability, medical condition, HIV/AIDS/Hepatitis C status, genetic information, marital status, domestic partner status, military or veteran status, height, weight, and any other protected category under the law. We celebrate diversity and are committed to creating an inclusive environment for all employees Base salary range: $150,000 – $180,000 USD annually, depending on experience and leveling. This role is also eligible for equity compensation and company benefits. • Equity compensation, • Remote working environment, • Self-managed paid time off, • 11+ annual company holidays, • 401(k), • Health Care Benefits: Medical, Vision, Dental, • Wellness benefits: EAP, LifeHealth Online, One Medical, Perkspot, • Parental leave This is a remote role – however, you must be based in the US (US work authorization is required).

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. We’re looking for a Customer Success Enablement Manager to elevate how our Customer Success organization equips teams to drive resolution, prove value, and enable long-term customer outcomes at AssetWatch. This role sits at the intersection of Customer Success, Product, Operations, and Revenue. You will design and operationalize enablement strategies that empower Customer Success Managers (CSMs), Condition Monitoring Engineers (CMEs), Implementation, and Support teams to deliver measurable impact across the full customer lifecycle. As AssetWatch expands its customer ecosystem, AI-driven insights, and enterprise capabilities, this role ensures our teams are aligned, confident, and equipped to translate innovation into customer value. Your work will directly influence retention, expansion, time-to-value, and customer trust. This is a builder role for someone who thrives in cross-functional environments and believes enablement is not just training, but operational leverage. What’s the Opportunity • Own and evolve Customer Success onboarding and everboarding programs, leveraging existing CS training materials and structured paths to reduce ramp time and accelerate performance., • Develop and maintain scalable Customer Success playbooks that standardize best practices across onboarding, renewal, expansion, churn mitigation, and enterprise engagements., • Drive enablement across our core CS technology stack including Salesforce, Vitally, Gong, and QuickSight to ensure adoption, data accuracy, and actionable customer insights., • Translate product roadmap initiatives such as self-service integrations, enterprise APIs, Marketplace expansion, and resolution-focused features into clear enablement plans that prepare CS teams ahead of launches., • Equip teams to clearly articulate AssetWatch’s differentiated value, including AI + human expertise, predictive maintenance outcomes, and ROI storytelling., • Partner cross-functionally with Product, Engineering, Sales, and Operations to align enablement with strategic initiatives and automated resolution workflows., • Establish measurable enablement KPIs tied to customer health, renewal forecasting, time-to-value, and expansion growth., • Create structured feedback loops between frontline teams and leadership to continuously refine messaging, workflows, and training priorities., • Support Customer Success in navigating new offerings ensuring clear positioning, risk communication, and alignment with operational guardrails., • Continuously assess skills gaps across CSMs, CMEs, and support roles, and implement targeted programs to elevate strategic conversations, technical fluency, and enterprise-level engagement. Qualifications • 4+ years of experience in Customer Success Enablement, Customer Success Operations, Revenue Enablement, or a similar cross-functional role within a SaaS or industrial technology organization., • Strong understanding of Customer Success systems, including Salesforce, Vitally, Gong, and analytics dashboards., • Experience developing and scaling playbooks, onboarding programs, and operational documentation that drive consistency and reduce friction., • Deep understanding of the AssetWatch value narrative including predictive maintenance, AI-driven insights, and human expertise combined., • Ability to translate product innovation and roadmap updates into practical enablement programs aligned with customer-facing impact., • Strong cross-functional collaboration skills, with experience partnering across Product, Engineering, Sales, and Operations to influence outcomes., • Data-driven mindset with experience defining KPIs and measuring enablement impact against retention, expansion, and customer health metrics., • Exceptional communication and facilitation skills, comfortable leading virtual and live training, building multimedia content, and presenting to executive stakeholders., • Experience in predictive maintenance, IoT, industrial technology, or B2B SaaS environments preferred. #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud ___! More about our team and company: • Fleetio overview video: ___, • Our careers page: ___ Fleetio is a modern fleet operations platform used by thousands of organizations worldwide to manage vehicles, equipment, and drivers. Auto Integrate, acquired by Fleetio in 2025, is a leading global maintenance authorization network that supports fleets that outsource their service, maintenance, and repair needs. The business is managed by a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader. We’re looking for a driven, customer-centric, results-oriented, and inventive Senior Product Manager to join our growing product org. As PM, you will play a key role in advancing our web application and shaping the future of fleet management. You’ll be empowered to shape product strategy, influence outcomes, and grow your career in a fast-paced, supportive environment. You must be located in Eastern Standard Time or Central Standard Timezone. You'll report to the Director of Product, and you’ll be accountable for the success of our Auto Integrate web app – used by the majority of the Fleet Management companies in North America. You’ll drive continuous discovery and delivery of the right solutions for our customers – across small businesses thru large multinational enterprises. If this sounds like a good fit for you, we’d love to hear from you. • Champion customer outcomes: Work closely with customers to deeply understand their goals, workflows, and challenges – ensuring seamless onboarding, setup/implementation, and ongoing satisfaction., • Drive product impact: Drive cross-functional collaboration with engineering, design, and go-to-market teams to deliver features that solve real customer problems, drive adoption, and reinforce our competitive edge., • Guide the Full Product Lifecycle: Discovery, ideation, specification, test, delivery, launch / GTM, analysis, and optimization – ensuring roadmap milestones are met, • Ensure Successful Product Launches: Develop and execute go-to-market (GTM) strategies for product launches and updates, ensuring successful adoption., • Deliver onboarding success: Lead the onboarding process for new clients, coordinate internal resources, and track progress to ensure timely and effective implementation., • Be the voice of the customer: Gather, synthesise, and share customer insights to inform product decisions and prioritise improvements that drive adoption, engagement, and retention., • Communicate with Clarity and Purpose: Clearly articulate product vision, value, and progress to stakeholders, including team members, prospects, and customers, ensuring alignment and transparency., • Continuously Improve Product Operations: Continuously seek ways to improve our product development and delivery processes, ensuring we bring value to customers quickly and efficiently., • Foster a Culture of Collaboration and Learning: Help create a culture of experimentation, learning, and cross-functional teamwork – encouraging open feedback and shared ownership of results., • Define and measure success: Establish clear metrics for product performance, regularly analyse data, and share actionable insights to guide product roadmapping and continuous improvement., • Become a Subject Matter Expert: Demonstrate deep knowledge of our product suite, including its features, functionalities, and technical integrations (e.g. APIs, SAML, SSO, ETL etc.), as well as the fleet management industry and domain., • Innovate and differentiate: Identify new opportunities for product innovation and expansion, using market research and customer feedback to shape the roadmap and deliver unique value., • Understanding of database concepts and experience with SQL., • Familiarity with RESTful and SOAP services, JSON, XML, OAuth, and other web technologies., • 5+ years in product management or closely related roles, building and delivering web apps – preferably in modern B2B technology-driven SaaS environments., • BA/BS/MS in Computer Science, Business, Design, or related equivalent practical / field experience., • Passion for customer & business success, shortening time to value, and the craft of PM., • A committed desire to understand our users and rally around the problems we’re solving., • Effective at integrating feedback, facts, and needs into product recommendations, decisions, strategies, and launch execution across the product life-cycle., • Natural leadership skills – you influence and inspire others who love working with you., • A proven track record of strong cross-functional collaboration., • An entrepreneurial spirit – you are self-driven, accountable, and comfortable presenting to customers, prospects, partners, and stakeholders., • Egoless self-starter with great product sense, curiosity, attention to detail, and a growth mindset., • Talent for mediating across various needs, and finding creative solutions., • Strong analytical and problem-solving skills, basic familiarity with product analytics, and an ability to translate data into insights, • Champion our core values of intelligence, intensity, integrity, and ownership., • Experience in fleet / automotive / transportation software, vertical SaaS, or related space., • Experience in a range of segments and product life cycle stages., • Multiple health/dental coverage options (100% coverage for employee, 50% for family), • Vision insurance, • Incentive stock options, • 401(k) match of 4%, • PTO - 4 weeks (increases at year two!), • 12 company holidays + 2 floating holidays, • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid), • FSA & HSA options, • Short and long term disability (short term 100% paid), • Community service funds, • Professional development funds, • Wellbeing fund - $150 quarterly, • Business expense stipend - $125 quarterly, • Mac laptop + new hire equipment stipend, • Fully stocked kitchen with tons of drinks & snacks (BHM only), • Remote working friendly since 2012 #LI-REMOTE Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living ___ and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are seeking a Senior Product Manager – Heart Health to join our growing Health Sensing organization. Reporting to the Director of Product Management, Health Risk Detection, this role will focus on advancing Oura’s cardiovascular health experiences, from proactive monitoring to long-term heart health insights. You’ll join an established, cross-functional team dedicated to Heart Health. You’ll collaborate with Science, Design, Engineering, and Regulatory partners to accelerate our roadmap, deepen member value, and bring science-backed heart health features to life. This is a high-impact opportunity to help shape how millions of people understand and care for their cardiovascular health through wearable technology. • Partner closely with Science and Engineering teams to define and deliver next-generation heart health sensing and signal analysis capabilities, • Translate scientific findings and physiological concepts into intuitive, meaningful product experiences that empower members to better understand their heart health, • Support discovery and development of new features spanning both wellness and regulated use cases, • Contribute to the prioritization and delivery of roadmap initiatives, balancing scientific feasibility, user impact, and business opportunity, • Partner with Design to create user experiences that communicate complex heart health data with simplicity and empathy, • Collaborate with Regulatory, Legal, and Quality teams on product strategies that align with applicable regulatory frameworks, • Communicate progress, insights, and tradeoffs effectively to leadership and cross-functional stakeholders, • Contribute to the broader Health Risk Detection strategy and align heart health workstreams with Oura’s mission to empower proactive health ownership This is a remote US role with a preference for east coast time zone. Openness to flexible hours to support cross-time-zone collaboration with teams in Europe and the U.S. REQUIREMENTS We would love to have you on our team if you have: • 5+ years of product management experience, ideally in connected health, digital biomarkers, or wearable sensing., • Experience delivering products or research-based features in cardiovascular health, fitness, or related physiological domains., • Strong understanding of key cardiovascular signals (e.g., HRV, ECG, PPG, blood pressure estimation) and their application in consumer or regulated products., • Proven success translating early-stage scientific research into member-facing experiences., • Familiarity with the nuances between wellness and medical-grade products; experience with FDA or other regulatory processes is a plus., • Excellent collaboration and communication skills with scientists, engineers, designers, and clinicians., • A passion for helping people live longer, healthier lives through actionable, science-backed insights. BENEFITS At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: • Competitive salary and equity packages, • Health, dental, vision insurance, and mental health resources, • An Oura Ring of your own plus employee discounts for friends & family, • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off, • Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. • Region 1: $172,550 - $203,000, • Region 2 $158,950 - $187,000, • Region 3 $147,900 - $174,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Arkansas (AR), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), Rhode Island (RI), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards., • We will never ask for personal information like ID or payment for equipment upfront., • Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Usage-Based Billing Team is a brand new sub-team of the larger Billing and Payments organization at 1Password. This team will build the platform required for 1Password to monetize our multi-product offerings while ensuring a transparent and reliable billing experience for our customers. This is a remote opportunity within Canada and the US. What we're looking for: * You have 8+ years of software development experience with a proven track record of delivering large, complex projects that drive organizational impact. * You have deep technical expertise to make architectural decisions across teams, balancing technical excellence with business needs while ensuring products are scalable, secure, and meet high quality standards. * You have experience setting technical vision and leading 12+ month roadmaps, prioritizing foundational capabilities like architecture improvements, testing infrastructure, and development practices that magnify team impact. * You lead complex, cross-team initiatives with strong alignment across cross-functional partners, translating business requirements into actionable technical work. * You are an experienced mentor who leads through influence rather than authority, elevating teammates through feedback, mentorship, and role modeling. * You communicate complex technical concepts clearly to diverse stakeholders, ensuring your team's impact is visible and influences organizational outcomes. * You have a strong respect for user privacy, data integrity, and security best practices, maintaining the high standards 1Password is known for. What you can expect: * Set the technical vision for your team's product and lead the 12-month technical roadmap, prioritizing foundational capabilities that magnify team impact. * Own the successful delivery of multiple large projects, making architectural decisions across teams that ensure products are scalable, secure, and meet our high standards. * Take ownership of technical decisions for the team, balancing technical excellence with business needs and ensuring overall quality through testing infrastructure and development practices. * Influence and develop tooling, practices, and workflows across teams, empowering the broader development organization to work more effectively. * Ensure alignment with cross-functional partners on priorities, risks, timelines, and deliverables, translating requirements into actionable work. * Facilitate communication that makes your team's impact visible and influences organizational outcomes, informing stakeholders across the company. * Foster a healthy, high-performing team through feedback, mentorship, and role modeling. Distribute ownership to scale yourself and create growth opportunities. * Drive initiatives across the development organization to make meaningful impacts supporting 1Password customers across several platforms. Bonus points for: * Experience working in security-focused or privacy-first organizations. * Experience building and optimizing billing systems that include usage-based billing. * Experience with distributed systems and cross-platform development. * Track record of establishing engineering best practices and development standards across organizations. * Familiarity with compliance and security considerations in enterprise software environments. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As the Engineering Manager for the Console UI team, you’ll lead and grow a frontend-focused engineering team responsible for shaping the user experience of a new, strategic platform initiative at 1Password. You’ll support a team building the admin and developer-facing interfaces that make complex security and infrastructure capabilities usable, intuitive, and trustworthy. You’ll partner closely with Product, Design, Identity, Security, and Backend Platform teams to translate foundational runtime systems into clear workflows for configuring machine identities, managing secure integrations, defining access controls, and auditing activity. This is not a feature team working at the edges. It is a foundational team defining how customers experience an entirely new layer of 1Password. You’ll mentor engineers, create a strong culture of frontend excellence, and help establish technical direction for a UI surface that must scale in both complexity and impact. You’ll balance rapid iteration with long-term architectural thinking, ensuring the Console evolves into a cohesive, reliable experience as the platform grows. This role requires comfort operating in ambiguity and helping shape both product and organizational boundaries as the platform evolves. This is a remote opportunity within Canada and the US. What we're looking for: * Experience managing and mentoring a team of front-end or full-stack developers in a product environment * A track record of delivering impactful user-facing features with predictable execution * Strong product and UX instincts, especially when translating complex technical systems into intuitive experiences * Technical fluency in modern frontend architectures and the ability to engage deeply in architectural discussions * Experience defining team direction and roadmaps in partnership with Product and Design * Strong cross-functional collaboration skills across engineering, security, and platform teams * Clear, effective communication skills across levels of the organization * Experience leading remote or distributed teams across multiple timezones What you can expect: * Lead, mentor, grow, and retain a high performance team of developers building the core front-end admin and developer-facing experiences for a new strategic platform initiative * Define the team’s mission and direction, translating company strategy into a clear roadmap and actionable execution plan * Deliver high-quality user-facing systems on time, driving measurable customer and business impact through clear goals, prioritization, and delivery practices * Partner closely with Product, Design, Identity, Security, and Backend teams to align roadmaps, manage dependencies, and build cohesive, intuitive workflows on top of complex systems * Establish and evolve the frontend technical strategy in collaboration with senior and staff engineers * Maintain a high bar for usability, accessibility, performance, security, and long-term maintainability * Foster a healthy, inclusive team culture rooted in accountability, ownership, and continuous improvement * Actively manage performance, hire thoughtfully, and support meaningful career growth for your team USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Take on project manager assignments including responsibility for budget, schedule, quality, and staff management. Responsible for project financial performance for multiple projects. Accountable for project team delivery, quality, and schedule adherence.

Harness is seeking a Staff Product Manager to lead Harness CI Cloud, a core pillar of the end-to-end Harness software delivery platform.

Placement Type: Temporary Salary: $62.22-69.13 Hourly Start Date: Jun 8, 2026 Aquent is proud to partner with Kelly OCG to support a prominent organization within the financial services sector. This organization is at the forefront of digital transformation, dedicated to delivering best-in-class, simple, and easy experiences for its clients. They are driven by a mission to innovate and continuously improve their digital solutions, ensuring every interaction is seamless and efficient. Are you a strategic thinker with a passion for digital innovation and a knack for transforming complex processes into seamless digital experiences? We are seeking a highly motivated individual to join a dynamic team focused on defining, delivering, and managing cutting-edge digital solutions. In this pivotal role, you will be instrumental in digitizing critical paper forms, directly impacting client satisfaction and operational efficiency. Your expertise will shape the future of digital interactions, making every client journey simpler and more intuitive. This is an exciting opportunity to collaborate across the enterprise, solve real-world client needs, and build experiences that users will truly value. What You'll Do Must-Have Qualifications • Demonstrated experience as a Business Analyst, Product Analyst, or Product Manager, specifically supporting digital or operational initiatives., • Exceptional analytical skills, including the ability to synthesize complex data, perform thorough gap analyses, and translate insights into clear, actionable recommendations., • Proven track record of successful cross-functional collaboration with diverse teams including Product, Operations, Technology, User Experience, and Client Experience., • Superior written and verbal communication skills, with the confidence and ability to present effectively to senior stakeholders. About Aquent Talent: Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. #LI-LB1

About Us:At CompassX, our clients rely on us to lead high-priority strategic initiatives and transformational projects. Our mission is to create a community of people who come up with innovative approaches and deliver the best outcomes for our clients. You will have the opportunity to leverage your experience, creativity, and skills to impact your clients and influence the trajectory of our firm to achieve growth for the team and your career. We are honored to be recognized as a “Best Place to Work” in Southern California and listed as one of INC.’s 5000 fastest-growing private companies in the U.S. About the Role: We are seeking a Product Manager for a 6 month contract assignment to lead the design and delivery of complex, enterprise restaurant software platforms. This role requires a balance of customer empathy, technical depth, and operational rigor to drive scalable innovation across brands, markets, and user groups. • Own the end-to-end product lifecycle for high-impact enterprise software, • Define product strategy and partner closely with engineering and operations to build scalable platforms, • Ensure solutions support multiple brands, markets, and operational models, • Translate product strategy into actionable roadmaps and release plans, • Write clear user stories, acceptance criteria, and product requirements for B2B features, • Partner with technical leads to scope work, manage trade-offs, and deliver on time, • Track KPIs and usage analytics to measure success and inform iteration, • Build trusted relationships with cross-functional partners including brand leaders, operations, legal, and finance, • Represent customer and business needs in Agile ceremonies, • Lead quarterly planning and product reviews to ensure transparency and alignment, • Partner with enablement and support teams to drive successful go-to-market execution, • Use qualitative and quantitative insights to inform product decisions, • Balance enterprise customization needs with platform scalability and maintainability, • Advocate for long-term platform health while meeting near-term business needs, • 5+ years of experience in product management, preferably in enterprise SaaS or platform technology, • Proven experience managing multiple product areas and scaling solutions across diverse users, • Strong background leading Agile, cross-functional product teams, • Technical fluency to collaborate with engineering and make informed trade-offs, • Track record of delivering impactful, user-focused enterprise products, • Excellent written and verbal communication skills, • Bachelor’s degree required; MBA or technical degree preferred$55 - $65 an hourWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and strive to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn. We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us. At Enroute, we are looking for a Publisher Solutions Engineer to support, troubleshoot, and optimize publisher integrations within an AdTech environment. This role is ideal for someone with strong technical troubleshooting skills, solid knowledge of JavaScript, HTML, CSS, and SQL, and hands-on experience working with browser developer tools and AdTech Publisher (SSP) Workflows. This is not a pure development role, but the right candidate should be technical enough to understand how publisher-side implementations work, identify issues, explain root causes, and help fix or guide solutions. You will work closely with publishers, internal technical teams, QA, and operations to improve integration quality, ad delivery, performance, and client satisfaction.to join a high-impact team responsible for designing, building, and evolving a customer-facing application. The ideal candidate is confident contributing code while also participating actively in design discussions, proactive cross team collaboration. • Strong JavaScript, HTML, CSS, and SQL knowledge, • Hands-on experience with browser developer tools, especially Chrome DevTools, • Publisher-side AdTech experience, • Understanding of programmatic advertising, ad serving, ad tags, and publisher monetization, • Experience with at least some of the following:, • Prebid.js, • Header bidding, • Google Ad Manager, • SSPs / DSPs / ad exchanges, • APIs / SDKs, • OpenRTB, • Ability to troubleshoot ad rendering, tracking, latency, fill rate, bid, and reporting issues, • Strong communication skills to explain technical issues and next steps to clients and internal teams, • Ability to troubleshoot technical issues without needing to be a full-time software developer., • Strong analytical skills for investigating data discrepancies, implementation issues, and performance problems., • Clear communication skills with the ability to translate technical findings into practical next steps., • Experience working directly with publishers, clients, account teams, technical support teams, or product teams., • Support publisher-side technical integrations across websites, ad placements, and monetization workflows., • Troubleshoot issues related to ad rendering, ad tags, scripts, APIs, SDKs, page behavior, data flow, and reporting., • Use browser developer tools to inspect network requests, console errors, DOM behavior, cookies, scripts, ad calls, and page performance., • Work with JavaScript, HTML, CSS, and SQL to understand, validate, and troubleshoot publisher implementations., • Investigate issues involving Prebid.js, header bidding, programmatic demand, ad server configuration, and publisher-side integrations., • Help optimize publisher setups to improve ad delivery, fill rate, latency, viewability, revenue performance, and overall user experience., • Investigate discrepancies involving impressions, requests, bids, fill rate, latency, creative rendering, tracking, and reporting., • Collaborate with publishers, developers, QA engineers, product teams, account teams, and operations teams to resolve technical issues., • Explain technical findings clearly to both technical and non-technical stakeholders., • Document recurring issues, troubleshooting steps, implementation guidance, and best practices., • Monetary compensation, • Year-end Bonus, • IMSS, AFORE, INFONAVIT, • Major Medical Expenses Insurance, • Minor Medical Expenses Insurance, • Life Insurance, • Funeral Expenses Insurance, • Preferential rates for car insurance, • TDU Membership, • Holidays and Vacations, • Sick days, • Bereavement days, • Civil Marriage days, • Maternity & Paternity leave, • English and Spanish classes, • Performance Management Framework, • Certifications, • TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID, • Taquitos Rewards, • Amazon Gift Card on your Birthday, • Work-from-home Bonus, • Laptop Policy, • Health Check-Up Subsidy

Remote, US-based position. Candidates must already live in the United States. #LI-Remote “Must be authorized to work in the US” No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. Lexipol is seeking a seasoned, hands-on Technical Product Manager to drive product strategy and development on our SaaS-based Training product for the public safety market. In this role, you will work with software developers and stakeholders to help develop product strategy, build new features, and execute technological initiatives for an established product with rapidly growing revenue. You will bridge the gap between engineering and stakeholders, transforming business concepts into functional product updates that deliver value to our customers, and translating technical jargon into business goals for an executive audience. This position is fully remote with occasional travel to corporate office in Frisco, TX. Ideal candidates should combine knowledge of modern software development with best practices and business-driven prioritization to drive innovation and thrive in a fast-paced entrepreneurial environment. Successful candidates should be curious self-learners who thrive in a collaborative environment, know how to communicate up, down, and across an organization; pose thoughtful questions; and aren’t afraid to seek out answers proactively through data. This position is remote with occasional travel to the corporate office in Frisco, TX. Role & Responsibilities: • Help define the vision, strategy, and roadmap for Lexipol’s Training software solution within the context of the overall Lexipol portfolio, • Work across multiple teams and with external software developers to drive software development and deliver solutions that meet the needs of customers in a scalable, sustainable way across the customer base, • Manage and report progress on multiple roadmaps with competing resources, • Document product requirements and write clear user stories to keep the team aligned and focused, • Become a subject matter expert and trusted advisor for the Training product, specifically Lexipol’s FTO and Training Tracking software, • Manage and report on milestones from start to finish, managing scope, ensuring quality, and driving on-time delivery, • Proactively identify, track, and clear risks and dependencies, • Follow a robust testing and release process for all deployments, • Scope and implement improvements and changes as required, • Ensure proper data collection and monitoring tools and dashboards are in place, • Communicate effectively with technical and non-technical stakeholders, • Ensure visibility of work and its status in our systems of record, • Conduct product update presentations and gather feedback and data on success metrics, • Ensure appropriate, regular cadence of communication across all stakeholders, • 3+ years of experience driving software delivery from ideation to completion at an enterprise SaaS/PaaS organization, • 3+ years of experience working within an Agile framework (Kanban and Scrum) as a product owner, product manager, engineer, or subject matter expert, • Strategic thinker with experience balancing and prioritizing short-term solutions while keeping the long-term vision in mind, • Ability to effectively prioritize and organize work for self and others in a highly dynamic environment, • Technically proficient with a proven track record of working with engineering and non-technical teams alike, • Superior problem solving and troubleshooting skills and the ability to exercise sound judgment to manage issue resolutions, • Highly motivated, detailed individual with the proven ability to think creatively toward solving technical and structural problems with customer needs driving solutions, • Excellent oral and written communication skills to clearly explain complex issues, progress reports and technical roadmaps to a variety of audiences up to and including executive leaders across the organization, • Experience designing and/or configuring front end and backend SaaS products, • Experience delivering API-based data integrations, • UI/UX skills for mockups and rapid prototyping, • Experience using JIRA and Confluence, • Familiarity with public safety a strong plus, • Experience with data analysis and algorithms a strong plus, • Experience with AI a strong plus, • Preferred certifications in one or more: Agile Scrum Product Owner, Kanban, Scaled Agile, PMI-ACP Key Performance Objectives:, • Help develop and own the Training product roadmap; measured by working with Senior Director of Product to create and ratify an Executive Leadership Team-approved strategic roadmap for the product, • Prioritize software development work to align resources with strategic roadmap objectives and milestones; measured by how closely delivered software product updates align with roadmap objectives, • Ensure the Go To Market team has a clear understanding of effective product positioning in the market, competitive analysis, pricing, and other strategic information; measured by holding quarterly check-ins with the broader go to market team around these discussion pointsEmployee Value Proposition, • The Solutions Management team is a high-performance team focused on supporting public safety organizations with high quality training products to enable organizational success. What you do here matters., • This is a role with an opportunity to lead projects as a foundational member of our Solutions Management Learning team., • You will have the opportunity to hone your influence and collaboration skills across the company., • This role reports to the Director, Solutions Management, who will be your champion and offer mentorship to elevate your skills.Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. Targeting base salary of $110,000 plus annual bonus. About Lexipol Lexipol is the leader in advancing total readiness for public safety agencies, helping leaders reduce risk, ease administrative burdens, and strengthen community trust. Trusted by more than 12,000 agencies nationwide, Lexipol delivers a unified platform that integrates policy, training, wellness, and reporting to simplify operations and support data-informed decisions. By equipping leaders and teams with the tools, insights, and support they need, Lexipol makes readiness possible—today and for whatever comes next. Learn more at ___. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-KD1

We are the champions of childhood Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the Hanna Way, and lead to an experience authentically different from other children’s brands. We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand’s success, and we actively encourage our team members to maintain a healthy balance in their daily lives. Position Summary: The Vendor Manager for Customer Care plays a key role in guiding Hanna Andersson’s outsourced customer support across all markets. This position ensures that our third-party BPO partners consistently deliver friendly, high-quality service that puts customers first. As the main point of contact between Hanna Andersson and the BPO vendors, the Vendor Manager promotes accountability and excellence, fostering ongoing improvements through careful performance management, smooth operations, and strong teamwork across different departments. This role is centered around vendor performance, using daily metrics, agent scorecards, operational reviews, and escalation processes to ensure we meet SLAs, KPIs, and uphold brand standards. It's also an important part of mid-range planning, process innovation, and driving change initiatives that support growth, seasonal peaks, and ever-changing customer needs. Having strong communication, negotiation, and analytical skills is key, along with the ability to influence outcomes and build trusted relationships with both internal teams and external partners. Location: Portland, OR, Seattle WA or West Coast, highly preferredHours: Monday - Friday, must be available until 6pm Pacific Time. • Build and maintain strong, collaborative relationships between BPO vendors and Hanna Andersson internal teams to ensure alignment, transparency, and shared accountability., • Oversee vendor performance across one to two operational sites, ensuring consistent adherence to quality standards, service levels (SLs), and key performance indicators (KPIs) inclusive of CSAT and NPS., • Partake in and/or lead structured business review routines including Weekly Business Reviews (WBR), Monthly Business Reviews (MBR), and Quarterly Business Reviews (QBR) to evaluate vendor performance, reinforce Hanna Andersson’s brand values, and align on action plans that support agent experience, operational excellence, and continuous improvement. Occasional on-site visits may supplement these reviews as needed., • Monitor vendor performance trends in real-time and historically to identify gaps, track improvements, and mitigate operational risk through proactive intervention., • Leverage agent-level scorecards and workforce data to hold BPO leadership accountable for performance management, including glide paths, corrective actions, and coaching outcomes., • Lead and resolve service escalations in partnership with internal and external stakeholders, ensuring prompt, professional outcomes aligned with Hanna Andersson’s customer-first approach., • Coordinate all program updates, training rollouts, and process changes with the BPO to ensure consistent delivery and adherence to brand standards., • Drive continuous improvement by identifying systemic issues and leading targeted initiatives in collaboration with internal partners and BPO leaders., • Analyze performance data and vendor reporting to provide actionable insights and strategic recommendations for internal leadership and executive forums., • Ensure recruitment, hiring, and staffing plans are aligned with Hanna Andersson’s expectations and seasonal forecasts, and that agent quality meets brand standards., • Setting, managing, and reporting on the vendor budget to ensure spend is aligned with forecast and business goals., • Maintain and audit operational documentation, including Statements of Work (SOWs), playbooks, and change logs, to ensure alignment with business goals and contractual obligations., • Escalate critical performance or operational issues with supporting data and insights, enabling swift, collaborative problem-solving without disrupting vendor relationships., • Lead negotiations with BPO partners on process improvements or policy updates, ensuring all changes enhance service quality, customer experience, and operational efficiency., • Serve as a champion of innovation and process enhancement, collaborating with cross-functional teams to evolve workflows, service practices, and customer care strategies., • Be available to support vendor operations during peak periods (e.g., holidays, weekends), balancing flexibility with standard business hours., • Additional tasks and responsibilities assigned as necessary., • Provide day-to-day oversight of third-party BPO leadership to ensure effective team management, coaching, and staffing alignment., • Hold vendor supervisors and managers accountable for agent-level performance, quality, and adherence to brand expectations., • Guide and influence vendor leadership in workforce management, scheduling, and service level execution., • Lead regular performance reviews with vendor leadership to track progress, resolve escalations, and drive continuous improvement., • Perform periodic audits of vendor processes and controls, • Support vendor teams during peak periods through proactive planning, operational alignment, and real-time performance monitoring., • Extensive experience in business optimization, • Experienced with process review and business analysis, • Hands-on experience with call center technologies, • Understanding of BPO contracting, • Excellent oral and written communication skills, • Problem-solving skills for multiple, complex issues, • Ability to work on various projects simultaneously, • Advanced problem-solving skills to communicate the strategic progress of information to executives and senior leaders, • Proven ability to drive operational performance improvement in a variety of channels whilst optimizing often contradictory metrics, • Strong leader with the ability to ensure people are effectively engaged in the delivery of core business objectives and the ability to address groups or individuals, including senior managers, • Highly motivated, able to work in an environment of change, and strong ability to deliver to tight deadlines, • Competence in designing and delivering effective presentations and process documentation, • Cultural interest & awareness: able to flex style and methods to achieve goals regardless of stakeholder background & country. Good at recognizing how to deliver global objectives with local nuance., • Education & Qualifications, • 5+ years managing Contact Center Operations, • 5+ years managing or interfacing with Business Process Outsourcers (BPO’s), • BS/BA in Operations Management or equivalent experience, • Certifications/Licenses

Reporting to the Director Product Management for Exchange Automation, the Manager, Product Management leads the Continuity Assure and Global Exchange Automation portfolio with a focus on platform resilience, technical and commercial roadmap execution, and global Exchange product requirements. This role owns the complete Product Lifecycle, translating complex platform and international market requirements into scalable product strategies. As a people leader, you will manage a Product Owner, delivering the technical support and motivational leadership to drive operational success and product-market fit. Key Responsibilities • Develops strategic business cases and in partnership with the Product Manager and TPMs, creates product roadmaps to deliver on the product vision and delivery; supports the sales process, market requirements, GoToMarket planning and Education for Continuity Assure and the Global Exchange Automation Portfolio, • Collaborates with the regional Product Managers, US-based Product Management and Product Owner teams, and other stakeholders to define product roadmaps and go to market strategies that enable achievement of revenue goals and competitively position the solution for future growth, • Manages the entire product line life cycle from strategic planning to tactical activities and serves as an internal voice for the customer on new or already existing products throughout the product lifecycle, • Performs ongoing and formal annual operating agreement (“AOA”) review of commercial and technical roadmap in support of customer needs and business goals, from inception and business case to successful product market acceptance, launch, enhancement and end-of-life while managing the business performance of the product through the lifecycle., • Monitors and analyzes how well GHX Continuity Assure and Global Exchange Automation products are performing, to include product profitability, actual to planned revenue, customer satisfaction, and retention / renewals, • Reviews internal metrics to determine how the product impacts the company operations, • Reviews areas that may impact product profitability, to include product life cycle, quality, technical support, marketing programs, and sales support, • Manages a group of products and services that meet market needs; assesses the health of the portfolio and how components contribute to corporate strategy, • Creates product roadmaps illustrating the vision for the product including global market requirements. Describes the idea or stereotypical users that represent the programming targets, • Writes scenarios for user personas to describe instances of market problems or situations that illustrate why product requirement is necessary, • Supports sales and sales operations on advancing the product(s) visibility, understanding, and when , direct client sales support, • Reviews the release plan with periodic checkpoints of progress in each of the operational groups, • Manages functional roadshows, • Conducts data and market analysis to develop the portfolio strategy, • Leads product community of practice, and user engagement groups, • Maintains regular communication cadence with US- and EU-based Product Management and Product Owners REQUIRED QUALIFICATIONS • Bachelor’s degree in related discipline, or a combination of education and related experience, • Minimum of 5 years’ product management and leadership experience, either leading dedicated indirect teams or direct reports, • Excellent leadership skills, with the ability to be self-directed with strong initiative, • Prior experience in healthcare and knowledgeable in contract and price management, • Experience with SaaS (Software as a Service) delivered applications and business models, • Experience with blended delivery models (in source, outsource, partnered), • Process and product optimization experience Preferred Qualifications • Ability to drive results both individually and in a matrixed environment, • Willingness to roll up the sleeves and drive projects to completion, • Technical aptitude to understand product dynamics and recommend product enhancements, • Strong business acumen, with an understanding of accounting/financial principles, • Strong executive presence, • Highly adept at working collaboratively across multiple business and technical functions, • Sound project management skills, and well organized The expected compensation for this role is: $128,000- $170,000 base and is eligible for bonus The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: #LIAK GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated. Read our ___

Staff Engineers at SmartLogic provide technical leadership for multiple ongoing projects and help to develop solutions for prospects and clients Work at SmartLogic is organized by project. Each project is staffed with a Project Manager, a Staff Engineer, Designers, and Developers. The Staff Engineer is responsible for the planning and implementation of technical delivery and team efficiency for projects assigned. In collaboration with the Project Manager, they maintain the Product Requirements Document, Backlog, and technical direction of projects under their purview. The Staff Engineer serves as an expert and mentor for developers on our team. The Staff Engineer works closely with the Project Manager to plan out sprints that align with the project scope. In addition, they commit directly to the codebase, pair program, and lead the code review process. Even though the Staff Engineer does not serve as a direct supervisor, they will serve as a technical expert and mentor for their coworkers. Staff Engineers also assist in the pre-sales process providing solutioning, scope refinement, and estimates. The base compensation range for this position is $115k - 175k per year. This position is fully remote within the United States and its Territories. We offer health, dental, vision, life and AD&D insurance as well as a 3% matching SIMPLE IRA program. SmartLogic is an experienced and growing custom software development consultancy successfully serving clients since 2005. We are deeply committed to our team, our clients, and the communities where we work. Some of our recent company initiatives include ___, ___, our ___, and the ___. SmartLogic values both continuous growth as well as giving back to the community. Therefore, there may be opportunities to engage at the professional level by participating in conferences and/or our podcast. We look forward to reviewing your application and starting a conversation about a fulfilling career with SmartLogic. In this role, you will report to the COO. You will not have any direct reports for supervision purposes, but you will help lead project-based teams. • Support teams of 2-6 developers/designers/ QA analysts of varying skill levels and experience, providing guidance and support to ensure delivery on project commitments to meet client expectations., • Work closely with the COO, Operations Manager,, Project Managers, and team to communicate project progress, challenges, resourcing needs, and project needs. Staff Engineers co-lead delivery projects in partnership with the Project Manager to deliver projects on budget and on time. ., • Mentor team members on assigned projects to follow SmartLogic processes for product development, working with the Project Manager to plan our weekly goals for the team to keep projects on track., • Pre-Sales & Solution Architecture: Partner with sales and consulting leadership to support technical discovery, solution architecture, and rough-order-of-magnitude estimates that are timely and defensible., • AI-Assisted Development: Leverage modern AI tools to improve development speed, quality, and maintainability; help establish best practices for their use on project teams., • DevOps Leadership: Provide hands-on leadership for CI/CD pipelines, deployment strategies, environment configuration, and production operations., • Infrastructure & Cloud Architecture: Design, review, and support scalable, secure cloud and server architectures (primarily AWS and Azure)., • Support and validate decision making on assigned projects in collaboration with the project team, and other Staff Engineers reporting to the Director of Engineering., • Serve as the technical expert on assigned projects; QA and review PRs for submitted code., • 7+ years of experience with modern software development practices and technologies creating custom software to meet the expectations of a variety of clients., • 7+ years of experience with Ruby on Rails andElixir and Phoenix, and 2+ years with Flutter and/ or ReactNative., • 5+ years experience with DevOps practices including CI/CD, infrastructure-as-code, monitoring, deployment, and tooling (e.g., Terraform, Ansible, CI/CD pipelines, cloud monitoring)., • 3+ years in a consultancy, not just product-based companies, • Experience participating in technical discovery, solution design, and estimation for client-facing and sales prospect projects.Practical experience using AI tools to support software development (e.g., code generation, refactoring, testing, debugging, prototyping, and documentation) SmartLogic is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. No phone calls or unsolicited emails, please. We do not work with recruiters or placement agencies. This position is fully remote and you may work from anywhere in the United States. We offer health, dental, and vision insurance, unlimited PTO and STO, paid parental leave and a 3% matching SIMPLE IRA program. SmartLogic is committed to professional development and community involvement. We provide ample opportunity for learning through dedicated professional development days, participation in conferences, and company-supplied access to books and other resources. We organize events, meetups, and invest in our local and online communities.

Who We AreInato is a Tech for Good company striving to bring clinical research to each and every patient, regardless of who they are or where they live. To do this, we are building the world's first clinical trial platform to create greater visibility, access, and engagement across a more diverse population of doctors and their patients. Drug development is a challenging, intellectually complex, and rewarding endeavor: we enable global pharmaceutical companies to confidently partner with community-based researchers to increase patient access to the latest medical innovations. Our AI-powered platform currently offers clinical trials from leading companies to over 5,500 sites across the globe and we are well poised for growth in 2025. We are a growing team of passionate pharmaceutical experts, software and AI engineers, professional services members, and many more—all bringing their unique perspectives to solve the challenges facing clinical research. Inato is the recent recipient of Fast Company’s Most Innovative Companies of 2024, Fierce Healthcare’s Fierce 15, and Built In's Best Places to Work 2025. The RoleWe’re seeking a Senior Product Manager to join our Trial Matching Squad and drive meaningful change in how research sites engage with clinical trials. You’ll work at the intersection of user needs, product strategy, and execution to deliver features that increase trial applications and site engagement. You’ll be part of a close-knit, cross-functional team that includes Engineering, Design, and Customer Success. This is an opportunity to make a career-defining impact in a regulated industry that is ripe for transformation. Responsibilities-Own end-to-end product initiatives that enhance site experience and improve application engagement.-Lead discovery by conducting user interviews, digging into usage data, and synthesizing insights to inform product decisions.-Collaborate cross-functionally with engineering, design, and GTM teams to deliver impactful, user-centric solutions.-Navigate the complex needs of diverse stakeholders, including physicians, trial coordinators, and sponsor-side decision makers.-Actively contribute to roadmap planning, product rituals, and continuous delivery processes.-Launch and iterate on features, using data and customer feedback to drive adoption and business outcomes. Qualifications Must-Have-3–6+ years of product management experience in B2B SaaS or regulated environments (healthcare, life sciences, fintech, or govtech preferred).-Strong ownership mindset—you take initiative, ask questions, and follow through relentlessly.-Mission-driven and passionate about improving healthcare equity.-Experience operating in complex stakeholder ecosystems where the user, buyer, and influencers are distinct.- White we are a remote first company, we are looking for someone based in New York City, with a willingness to collaborate in-person with another product manager 1-2 flexible days per week. Bonus PointsBackground in clinical trial technology or life sciences.Proficiency with discovery tools (e.g., user research, analytics) and delivery tools (e.g., Jira, Figma).Experience growing into senior product roles within high-growth startups or scale-ups.Strong written and verbal communication skills. Benefits6 weeks vacation + 9 company holidays + 4 floating holidays16 weeks paid parental leaveComprehensive health insuranceCompetitive salary & equity We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.$160,000 - $200,000 a year

The Manager, Software Engineering (MSE) leads a distributed, agile team of software engineers responsible for designing, developing, enhancing, and supporting several key applications within Precision for Medicine’s Translational Sciences business unit – including Precision LIMS, Lab ePortal, Logistics ControlTower, and additional custom-built scientific and operational systems. The MSE will actively collaborate with the Information Technology (IT) and Business product leadership teams to participate in product planning activities, shaping the product roadmap and prioritizing current workload and future system enhancements aligned to business and operational needs. This is a hands-on engineering management role combining people leadership, technical ownership, and active development. The MSE will mentor engineers, drive coding standards and architecture practices, guide team execution, contribute to sprint planning through effort estimation, and provide ongoing updates on team progress, risks, and delivery commitments. The role acts as a primary technical point of contact for stakeholders and partners closely with the dedicated DevOps Engineer, who owns infrastructure and CI/CD pipelines, ensuring healthy development workflows and reliable software delivery. The ideal candidate is a strong full‑stack engineer ready to take on (or continue developing) leadership responsibilities, with experience in Python, Django or similar frameworks, and modern JavaScript technologies. About Precision for Medicine: Precision for Medicine develops assays and runs global logistics by using biomarkers to stratify patients, incomparably improving R&D efficiency and success for our clients. We lead every aspect of clinical trials from sites to biomarkers to diagnostics, all under a single roof. We dramatically accelerate our clients' pathway from proof of concept to drug approval. Essential Functions: Technical Leadership & Development • Contribute directly to code development, debugging, and hands‑on feature implementation., • Provide technical guidance, set engineering standards, and ensure best practices across development, testing, deployment, and documentation., • Review and provide feedback on application requirements, architecture proposals, and detailed design documents., • Estimate development effort for enhancements, new features, and system integrations., • Ensure high‑quality code through reviews, unit testing, and performance analysis., • Create and maintain traceability between requirements, code changes, and testing artifacts., • Support root‑cause analysis and propose scalable solutions to issues., • Limited travel domestically and internationally for on-site meetings/design sessions/training. Team Management • Manage and mentor a team of 3–5 software engineers, supporting career development, performance growth, and technical skill-building., • Promote a collaborative team culture focused on accountability, code quality, knowledge sharing, and continuous improvement., • Guide engineers through sprint planning, backlog refinement, and agile ceremonies., • Administer GitLab project artifacts including issues, epics, and branch organization. Project Delivery • Act as the primary technical point of contact for the software development team., • Partner with product owners to translate business requirements into technical solutions and establish realistic timelines., • Oversee software releases and participate in production deployments using automated CI/CD pipelines in partnership with the DevOps Engineer., • Prepare architecture diagrams, design documentation, and other technical materials to support clarity and alignment., • Monitor and communicate project status, risks, and progress updates to stakeholders and leadership. Governance & Quality • Ensure adherence to internal engineering standards, documentation requirements, and security guidelines., • Support compliance with regulatory frameworks (e.g., CSV, 21 CFR Part 11) where applicable., • Follow defined processes for change management and production support workflows., • Maintain engineering SOPs and create shared knowledge resources such as wiki articles and troubleshooting guides., • Monitor the impact of changes on production systems and ensure smooth handoff to support teams when needed. Production Support • Provide timely support for production applications including but not limited to Precision LIMS, Lab ePortal, and Logistics ControlTower., • Collaborate with support teams to investigate and resolve issues efficiently., • Participate in escalation workflows and ensure clear communication with senior leadership when issues arise. Core Competencies • Leadership and mentoring capability, • Analytical and critical‑thinking skills, • Ability to manage multiple priorities under pressure, • Strong stakeholder management and communication skills, • Consistent delivery in a fast‑paced environment Qualifications: • Education: Bachelor’s degree or equivalent in Computer Science, Software Engineering, Information Systems or related field., • 6+ years of professional software development experience., • 2+ years in a leadership, mentorship, or team‑lead capacity (formal or informal)., • Hands-on experience with Python and modern web frameworks (Django or similar)., • Experience with JavaScript/TypeScript and at least one front‑end framework (Vue.js, React, Angular, etc.)., • Proficiency with Git-based source control (GitLab, GitHub, or Azure DevOps)., • Familiarity with CI/CD concepts and comfort collaborating with a dedicated DevOps Engineer who manages pipelines and cloud infrastructure., • Experience participating in agile development processes and tracking engineering KPIs., • Experience in life sciences, healthcare technology, or validated environments preferred., • Understanding of Computer Systems Validation (CSV) and regulatory expectations such as 21 CFR Part 11 is a plus. Skills: • Strong communication and interpersonal skills., • Independent, proactive, and collaborative work style., • Ability to quickly understand business workflows and translate them into technical solutions., • Full-stack web development: HTML, CSS, JavaScript, Python., • Experience designing APIs and microservices., • Knowledge of web application frameworks (e.g., Django) and JavaScript frameworks (Vue, React)., • Database design and development experience with PostgreSQL or similar RDBMS platforms., • Understanding of object‑oriented programming and architectural patterns., • Strong troubleshooting and performance optimization skills., • Ability to read and interpret technical documentation, SOPs, and requirements., • Effective time management and ability to prioritize competing deadlines. $133,900 - $175,000 USD Any data provided as a part of this application will be stored in accordance with our ___ For CA applicants, please also refer to our ___. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at ___. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

LogicGate® is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform's core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform. At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work. About the role As an Engineering Manager at LogicGate, you'll lead a high-performing team building our Risk Cloud SaaS application that helps organizations manage governance, risk, and compliance at scale. You're responsible for developing exceptional engineers and delivering product outcomes that directly impact our customers' ability to manage risk. You'll set technical direction for your team and own how the work gets done. You're accountable for technical execution, team velocity, timelines, and quality. This means driving sustainable delivery of roadmap initiatives while championing modern development practices—test-driven development, frequent releases, continuous improvement. You'll work closely with Product, QA, Customer Success, and fellow engineering leaders to shape technical strategy and execute on ambitious goals. You'll grow your engineers' capabilities, remove obstacles that slow them down, and create an environment where they can do their best work while consistently delivering value to customers and the business. How you'll spend your time: • Lead / Manage, grow, and develop 4-6 engineers through regular 1:1s, coaching, and career development while removing obstacles that slow them down., • Execute / Set technical direction and own how the work gets done—you're accountable for technical execution, team velocity, timelines, and quality., • Collaborate / Work closely with Product, QA, Customer Success, and Sales Engineering on prioritization and execution of roadmap items using Agile methodologies., • Improve / Assess current engineering practices and drive continuous improvement initiatives that increase developer efficiency and team performance., • Partner / Work with senior leadership and other engineering managers to build a collaborative culture and align engineering efforts with company goals., • Manage / Oversee vendor relationships, evaluate build-vs-buy decisions, and manage cross-functional dependencies that impact your team's delivery What we use: • Front-end: TypeScript, Angular, Webpack, Sass, • Back-end: Spring Boot, Java, Kotlin, Go, • Data: Neo4j, Redis, RabbitMQ, PostgreSQL, • Test: JUnit, Jasmine, Spectator, Cypress, • Infrastructure: AWS, Terraform, Kubernetes, Docker, Ansible, • Work: GitLab, Slack, Jira, Confluence, G Suite What you’ll bring: • 5+ years of professional experience in software engineering as a Developer, System Administrator, or Database Administrator (we value outcomes and leadership ability over exact years)., • Experience managing 5+ direct reports, or Team Lead/Developer Lead experience with strong people leadership, • Understanding of modern software frameworks, system architecture, and best practices for building scalable SaaS applications., • Strong competency in Agile processes, product roadmaps, prioritization, and estimation—you know how to balance velocity with quality., • Knowledge of security practices, compliance frameworks, and OWASP principles., • Desire to grow as both a technical leader and people manager in an engineering atmosphere that moves quickly and strives to raise the bar., • Ability to work across business units—you've collaborated with Product, Sales, Customer Success, or Support teams to deliver outcomes. How you’ll Raise the Bar: • Champion modern development practices like test-driven development, frequent releases, and continuous improvement. Ensure your team ships with both velocity and quality., • Build a culture where engineers are challenged, supported, and able to do their best work. Grow their capabilities and create clear paths for development., • Drive developer efficiency initiatives that eliminate obstacles and reduce toil. Enable your team to focus on delivering outcomes that matter to customers., • Partner with engineering leadership to improve our programs, processes, and technical strategy. Assess what's working, recommend changes, and execute on ambitious goals. The anticipated base salary range for the role is $165,000 - $200,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. Hybrid Workplace Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above. Total Rewards We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace. In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays. Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program. Our Culture At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with. We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture. LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes. We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit ___ to learn about our latest recognition. Learn more about our culture ___. Excited about LogicGate but not familiar with GRC? • GRC stands for Governance, Risk, and Compliance, • GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law., • The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

About Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all. Sequel’s flagship product, the twiist Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management. We are seeking a Salesforce System Engineer to serve as the technical lead and solution architect for our CRM platforms. This individual will own the system design, configuration standards, and technical implementation of Salesforce Health Cloud, Sales Cloud, and related solutions. As a key technical partner to the Salesforce Product Manager, you will translate business requirements into scalable, secure, and future-ready solutions. You’ll collaborate with cross-functional teams (Commercial, Clinical Ops, Customer Support, Data/Integration, and IT Security), ensure platform performance, guide platform enhancements, and lead the technical delivery of a HIPAA-compliant CRM that supports our rapid growth. This role blends architectural thinking, configuration expertise, integration design, and hands-on build. • Platform Architecture & Design Lead the system architecture and technical design of Salesforce Health Cloud and Sales Cloud solutions. Define data models, object relationships, sharing rules, and platform integration patterns. Ensure alignment between business goals, product roadmaps, and scalable system architecture., • Configuration & Technical Implementation Translate functional requirements into robust technical designs and declarative solutions. Implement and optimize Flows, Process Builder, Custom Objects, Page Layouts, Validation Rules, and Permissions. Review and guide Apex code and Lightning component development (via internal or external developers)., • Integration & Data Engineering Support Partner with data and integration teams on APIs, ETL pipelines, and external data connections (e.g., Snowflake, S3, MuleSoft). Design secure, scalable, and performant integration architectures between Salesforce and adjacent systems., • Release Management & Change Control Coordinate with the Product Manager to plan and execute platform releases, enhancements, and testing cycles. Support change control processes including sandbox management, deployment automation, and documentation. Identify and resolve deployment risks and cross-environment dependencies., • Compliance, Security & Governance Ensure the Salesforce environment adheres to HIPAA, FDA, and internal security and data retention requirements. Partner with IT Security and Compliance to implement appropriate encryption, access controls, and audit logging., • Documentation & Support Create technical documentation for configurations, data models, and integrations. Mentor admins or junior engineers, and support troubleshooting as a Tier 3 resource for Salesforce issues., • Bachelor’s degree (4-year) in Computer Science, Engineering, Information Systems, or related technical discipline preferred, or equivalent combination of education and experience., • 5+ years of experience as a Salesforce System Engineer, Technical Consultant, or Solution Architect., • 3+ years working directly with Salesforce Health Cloud and/or Sales Cloud in regulated environments., • Active Salesforce certifications (e.g., Platform App Builder, Advanced Administrator, Data Architect, or Integration Architect) are strongly preferred., • Deep understanding of Salesforce declarative tools (Flows, Permissions, Object Model, Profiles, Sharing Settings)., • Experience integrating Salesforce with external platforms using REST/SOAP APIs, middleware, or file-based data loads., • Knowledge of Apex, SOQL, Lightning Web Components (LWC), and deployment tools (Change Sets, VS Code, DevOps Center, or CI/CD pipelines)., • Familiarity with Salesforce Connect, External Objects, data sync strategies, and error handling., • Experience in designing and optimizing data models for both B2B and B2C use cases., • Strong working knowledge of HIPAA and data privacy standards., • Experience supporting technology in med-tech, healthcare, or other FDA-regulated domains preferred., • Strong systems thinking, documentation skills, and the ability to break down complex requirements., • Ability to collaborate effectively with business users, architects, and technical partners., • Comfortable in fast-paced environments where flexibility and initiative are key., • Proven track record managing cross-functional projects and facilitating workshops or requirement sessions.

Location: This position is remote within the United States. About Technology at Huge At Huge, technology is more than a delivery mechanism; it’s a canvas for experimentation. We don’t just build products; we architect and scale the future of how people connect with digital environments. Our technologists are makers and visionaries who bridge the gap between “what if” and “here it is,” ensuring that every line of code pushes the boundaries of craft and utility. The Role Huge is looking for a Senior Data Engineer with strong experience in web analytics implementation and data tracking architecture. In this role, you will support the implementation and optimization of analytics frameworks that enable accurate measurement of user behavior across digital platforms. You will work closely with engineering, product, and analytics teams to ensure that tracking systems are properly implemented, scalable, and aligned with business and reporting needs. This role requires hands-on experience with Google Analytics ecosystems and a strong understanding of web data instrumentation. IMPORTANT DISCLOSURE This is a freelance contract role. Candidates must be available for the full duration of the project and agree to the allocation and hours outlined below before entering the interview process. • Start date: March 16, • End date: May 1, • Allocation: 50%, • Total hours: 140, • Candidates must use their own equipment. What You’ll Be Doing • Implement and maintain Google Analytics tracking across web platforms., • Configure and manage event tracking and conversion tracking strategies., • Implement and maintain Google Tag Manager containers and tagging architecture., • Develop and manage DataLayer structures to ensure accurate data capture., • Support GA4 implementation and optimization for web analytics., • Ensure proper web analytics instrumentation for user behavior tracking., • Validate tracking accuracy and collaborate with teams to resolve tracking issues., • Work with engineering and product teams to ensure analytics tracking aligns with platform architecture., • Support the implementation of scalable tracking frameworks for digital products., • Ensure data accuracy for reporting, performance analysis, and decision-making. What We’d Like to See • Strong experience with Google Analytics tagging and implementation., • Hands-on experience with Google Analytics 4 (GA4)., • Experience implementing and managing Google Tag Manager (GTM)., • Experience configuring event tracking and conversion tracking., • Experience implementing and managing DataLayer structures., • Strong understanding of web analytics instrumentation and user behavior tracking., • Ability to collaborate with cross-functional teams in agile environments. Contract Details • Start date: March 16, • End date: May 1, • Allocation: 50%, • Total hours: 140, • This is a freelance contract role. This role is currently not available for hire or work in New Mexico, and Hawaii. About Huge Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand. Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at ___. Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self. Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker. #LI-POST #LI-Remote The salary range for this position is as listed below. Exactly where a prospective employee will be paid within this range will depend on, among other factors, the actual salary ranges for current and former employees who are either currently filling a similar role or did in the past; the candidate’s depth of experience and qualifications; the level of specialization the role requires; budgetary considerations; the market demand for that role and the local market conditions that exist where the employee will be based. For current Huge employees, tenure will also be a consideration. Wage Disclosure $60 - $65 USD

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re building out our Vulnerability Management team, and we’re looking for an Engineering Manager to help shape it. This team helps ensure that security risks across 1Password’s software, infrastructure, and dependencies are identified, prioritized, mitigated, and resolved quickly, while ensuring a great user experience. The team is responsible for our internal vulnerability management program and our public-facing Bug Bounty program. Internally, we partner with product, design and development teams, along with security specialists to ensure vulnerabilities are prioritized and remediated appropriately. Externally, we partner with the security research community, publications, and other specialists to identify and remediate security issues, while upholding principles of transparency as a responsible industry leader. As an Engineering Manager, you’ll be responsible for enabling your team to deliver meaningful impact while maintaining a healthy, accountable, and collaborative environment. You’ll set clear direction, shape technical and delivery strategy with your team, support the growth and performance of engineers, and ensure strong communication and alignment with cross-functional partners to successfully achieve team and organizational goals. This is a remote opportunity within Canada and the US. What we're looking for: * Strong background working in software development, either as a software engineer, security researcher, tester, or as an engineering manager of software development teams. * Strong background building, scaling, coaching and leading high performance software development or engineering teams. * Strong experience communicating with internal and external stakeholders; interacting with members of the public on behalf of an organization, and communicating risk to senior leadership teams. * Strong experience working within the security domain, either working for a security company, as part of or managing security teams, as a security developer, engineer, or researcher. * Experience with vulnerability management programs - this may come in the form of a program owner, security researcher, pentester, security developer, security engineer, work on bug bounty programs, etc. * Experience with AI Adoption, AI Tooling, and enablement * Experience coordinating and delivering on large scale projects Bonus points for: * Prior experience working with application security teams in a medium sized tech organization * Prior experience with all of pentesting, bug bounty programs and vulnerability management * Prior experience working closely with governance, risk and compliance teams * Significant experience with AI tooling in the security space * Significant experience building and scaling security teams * Significant experience building new teams from scratch and working with ambiguity to set clear boundaries and technical direction What you can expect: * Manage a team of engineers and develop engineering leads. Foster an environment of innovation, execution and collaboration. * Rapidly mature and scale the Vulnerability Management Program at 1Password, with a clear focus on innovation and AI * Conduct recruiting and hiring activities to build and grow a team of strong engineers to create a high performance and inclusive workplace. * Work to scope and plan key deliverables for projects and initiatives with the team. * Drive execution with an emphasis on iterations and deliverables, quality, velocity and communication. * Provide technical leadership to engineers both in your team and across the engineering organization. Even if you don't tick all these boxes, we want to hear from you. We understand that everyone's experiences are unique. The most important thing you can bring to this job is the drive to dive in, get the work done, and fix root causes instead of treating symptoms. We believe in continuous learning and support professional development on the job with a budget to back it up. If you bring a desire to do the right thing for our customers, a sense of ownership over the product you work on, and a focus on shipping quality code, we want to hear from you. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌍 Locations Supported New York. This role will be hybrid, and will require you to spend some portion of your time in our office. 🌔 About the Opportunity As a Senior Manager, Customer Success, you're first and foremost a hardcore operator with end-to-end ownership of the client experience. Reporting to the SVP of Operations, you'll ensure our enterprise clients—including direct businesses, merchants, and vital technology partners—achieve maximum value and satisfaction from MoonPay's products. This role demands a holistic approach, blending direct customer advocacy, partner ecosystem optimization, and sales process excellence to ensure every touchpoint, from initial integration to ongoing engagement, is seamless and impactful. You'll be the pivotal force for change, centralizing critical client information and serving as the essential bridge across Enterprise Sales, Product, Solutions Engineering, Go-To-Market, and Customer Experience teams. Your mission is to streamline our processes, driving efficiency and fostering a unified client experience from end to end. What you will do · Develop and execute a global strategy to maximize recurring revenue (MRR/ARR) and boost Customer Lifetime Value (CLTV), optimizing the entire client journey from onboarding to engagement.· Proactively identify and eliminate process friction to create frictionless workflows that enhance client experience and drive efficiency.· Centralize critical client and partner information, fostering seamless communication and connectivity across Enterprise Sales, Product, Engineering, Go-To-Market, and Customer Experience teams for cohesive strategy and execution.· Establish robust "Voice of the Partner" programs to gather feedback and drive continuous product and process improvements.· Lead and scale the client success function. You'll be comfortable operating as a high-performing individual contributor or leading a small technical support team based on business needs, ensuring our approach scales effectively with MoonPay's growth.· Own the content strategy for the partner support knowledge base, focusing on enhancing self-service capabilities and partnering with Solutions Engineering on developer documentation.· Improve our internal and external tool suite, recommending automation for client self-service, transparency, and internal team efficiency, championing scalable solutions.· Be a champion for MoonPay and leverage your crypto curiosity to build the best customer success function in the industry. Key Success MetricsYour performance in this role will be directly measured by:· Recurring Revenue (MRR/ARR) Growth & Net Retention· Customer Lifetime Value (CLTV)· Partner Health Score· Overall Process Efficiency & Workflow Optimization Gains (e.g., Onboarding Time-to-Value, automation, improved cross-functional handoff times)· Customer/Partner Churn Rates 🧑‍🚀 About You You're a hands-on leader who thrives in a fast-paced environment and is passionate about expanding access to Web3. You possess a clear vision for building exceptional client experiences and optimizing efficiency. As a problem-solver who thrives even amidst ambiguity, you excel at working cross-functionally and enjoy collaborating with both clients and internal teams like sales. Requirements· 5+ years of progressive experience in Customer Success, Partner Operations, or a similar client-facing role, with a strong background in FinTech, Crypto, or Payments. At least 2 years of this experience should be in a leadership or senior individual contributor capacity.· Strong technical understanding of the software development lifecycle, API integrations, and various integration methods (e.g., APIs, SDKs, webhooks).· Demonstrated ability to translate complex technical concepts into clear, actionable processes and solutions.· Proven experience collecting and leveraging client and partner feedback to influence product roadmaps and improve service delivery.· Exceptional cross-functional collaboration and communication skills, with a proven ability to work effectively with technical teams and partners, building strong relationships across diverse groups (e.g., sales, product, engineering).· A genuine passion for the Web3 space and its potential.· Proactive, solutions-oriented, and highly adaptable, comfortable operating independently and driving initiatives with minimal oversight.We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the ___ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of ___ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: 2/13/2026 Anticipated Posting Close Date*: 4/13/2026 *Job posting may close early due to the volume of applicants. Customer Solutions Engineer Our customers are interested in optimizing their product delivery, global footprint, and user experience using the Fastly platform. You will be on the front lines of this adoption. Internally we title this role as a Fastly Cloud Engineer (CE) within the Fastly Revenue Organization. As a trusted customer advocate, the CE will help organizations understand various technologies such as Edge Computing and CDN architectures, as well as assisting them on efficiently migrating existing workload to Fastly, all while linking technology with measurable business value. You should be able to demonstrate technical ownership across assigned strategic customer accounts, bringing emotional intelligence and clear communication to all interactions and audiences (both technical and non-technical). With your technical expertise, you should act as a problem solver, identifying challenges and advocating solutions. At Fastly, we are looking for individuals who are passionate about technology and have an ongoing drive and capability to absorb and retain vast amounts of deep technical information. What You'll Do: * As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customers needs within Fastly * Develop technical relationships with customers to build a deep understanding of their team, infrastructure, plans, and problems they are encountering * Post sales implementation of Fastly products, such as logging endpoints, image optimization and VCL coding while documenting key aspects of the customer’s configuration for troubleshooting and engagement * Investigate and recommend improvements to customers implementation and utilization of Fastly’s technology stack * Look for opportunities to introduce new Fastly products that compliment the customer’s needs * Partner internally to create customer strategies and assist in support requests or problems for assigned customers * Participate in regularly scheduled customer meetings on-site and by video/phone as necessary, including cadence calls and Quarterly Business Review meetings * Responsible for tracking and reporting on the health of your customer accounts, providing regular updates to Client Services leadership What We're Looking For: * 5 + years Pre-Sales or Post-Sales experience in Sales Engineering, Web Development, Customer facing DevOps Engineer, Technical Account Management, or Solutions Architect * This is a hands on role, you must be willing to roll your sleeves hop on the keyboard and tackle customer issues and requests * Understanding of networking, including, BGP, internet routing, and the difference between transit and peering * Understanding of HTTP/s, TCP, TLS, DNS, HLS, DASH, Load Balancing, Apache, NGINX * Hands-on experience with Linux and scripting languages/tools such as (Python, Sed, Awk, Perl, JSON, Ruby, GO, Node.js) * Experience with internet and cloud based architecture as well as an understanding of bare metal deployments as well as cloud environments such as AWS, Azure, and GCP * Empathy and understanding of the customer * Possess a comfort level with presenting and leading customer presentations and training * Strong interpersonal, communication and feedback (writing and verbal), critical thinking & analytical skills * Able to present technical concepts to various business stakeholders (technical and non-technical). Able to outline deliverables and business impact. * Capable and willing to travel for customer meetings as necessary * While most duties will be performed during normal business hours, there is an occasional requirement for a flexible schedule as necessary based on customer needs We’ll be super impressed if you have experience in any of these: * Experience with Varnish, Varnish Configuration Language * Streaming video/audio technologies or experience in e-commerce technologies/solutions * Experience in the CDN or cloud computing industries Work Hours: * This position will require you to be available during core business hours. * While most duties will be performed during normal business hours, there is an occasional requirement for a flexible schedule as necessary based on customer needs. Work Location(s) & Travel Requirements: This position is open to remote work locations, ideally on the East Coast US. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $104,830 to $125,796. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days. Why Fastly? * We have a huge impact. Fastly is a small company with a big reach. Not only do___ have a tremendous user base, but we also support a growing number of___. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. * We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. * We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. * We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at or @___ email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at ___ or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our___. Please see our___.

1Kosmos enables secure, user-controlled digital identities for citizens, customers, and workforces. Through advanced passwordless authentication and identity verification, our platform reduces fraud, secures access, and simplifies identity management at scale. We’re trusted by leading organizations across government, telecom, retail, banking, and tech, and are now expanding our federal footprint with a focus on impactful partnerships and mission-critical use cases. We are seeking a Customer Success Manager (CSM) to join our high-growth team with a focus on the federal government sector. This role is critical to ensuring adoption, engagement, and value realization for public sector agencies deploying the 1Kosmos platform. The CSM will work closely with federal program stakeholders, security/compliance teams, and our internal Implementation, Product, and Support functions to deliver exceptional onboarding, support, and expansion outcomes. This is a 6-month contract role with a strong opportunity to convert into a full-time permanent position, based on performance and federal program growth. · • Own the post-sales relationship with federal customers, ensuring successful onboarding and long-term adoption. · • Drive user engagement and manage project milestones through onboarding, enablement, and early usage. · • Serve as the primary point of contact for federal agency stakeholders (IT, InfoSec, program managers). · • Ensure delivery aligns with customer security, compliance, and operational needs (e.g., FedRAMP, FIPS, NIST 800-63). · • Partner with Implementations to track timelines, proactively identify risks, and remove blockers. · Monitor usage, identify adoption gaps, and lead regular business reviews. · Advocate for customer needs internally and identify upsell or expansion opportunities as trust deepens. · Become an expert in 1Kosmos identity offerings and how they align with federal digital identity mandates (e.g., Executive Order 14028, Zero Trust architecture). · • Share best practices and thought leadership with federal stakeholders. · U.S. Citizen (mandatory for federal work) · 3–7 years of experience in Customer Success, Program Management, or Federal Account Management · Experience working with U.S. federal agencies (civilian or defense), either directly or as a vendor · Experience at an identity, cybersecurity, or SaaS platform company · Strong communication and relationship-building skills with technical and non-technical stakeholders · Ability to project manage complex onboarding/deployments across functions · Comfortable with identity/security concepts: SSO, MFA, PKI, FIDO2, FedRAMP, Zero Trust · Understanding of federal procurement and compliance (ATO, TIC 3.0, ICAM frameworks) · Previous experience in startup/growth-stage environment · Ability to obtain a Top Secret/SCI clearance is required; active clearance strongly preferred. · Join a mission-driven company transforming how federal agencies secure identity · Influence a fast-growing federal portfolio and help shape our approach to public sector partnerships · Work cross-functionally with leaders across Product, Engineering, and Security · Be part of a collaborative, values-driven team making real impact

About us: Since 1998, RKON has delivered IT transformation that helps private equity and enterprise firms achieve seamless security—from strategy to execution to managed services. We believe IT should serve the business strategy, not stand in the way of execution. Headquartered in Chicago, our team has developed a refined approach that delivers a clear vision of a scalable, agile, secure, cost-optimized, and low-risk end state. RKON is growing fast, and that growth means incredible opportunities for our team members. We pride ourselves on fostering a culture of creative thinking and collaboration, where ideas are valued, contributions are recognized, and professional development is a priority. Our people are at the heart of everything we do, and this commitment drives the extraordinary level of service we deliver to our customers. If you’re looking for a place where growth creates new possibilities and your potential is truly valued, RKON is the place for you. About the position: As a Customer Success Manager, you'll be responsible for building strong, long-lasting relationships with RKON customers by staying in constant communication and efficiently orchestrating the delivery of RKON services and overseeing the resolution with technical support teams. This individual will serve as a product, company, and industry ambassador and keen on educating customers on the capabilities of RKON services. The ultimate goal of the CSM is a long-term partnership that drives business growth for both the customer and RKON. Responsibilities Include: Customer Relationship Management: • Build and maintain strong relationships with customers, • Act as the primary point of contact for customer inquiries, issues, and escalations, • Understand the unique needs and goals of each customer and tailor strategies accordingly, • Act as a strategic advisor and advocate within managed servicesOnboarding and Adoption:, • Collaborate with the technical teams to ensure the customer’s IT environment is understood, • Sets up communication channels and introduce the customer to key contacts, • Establish initial performance expectations and success metrics, • Guide new customers through the onboarding process, ensuring a smooth transitionCustomer Success Planning:, • Collaborate with customer to define business objectives and desired outcomes, • Establish clear Key Performance Indicators (KPIs) to measure success (e.g., uptime, cost savings, user satisfaction), • Create a strategic roadmap for outlining milestones, timelines, and resources required, • Conduct periodic reviews to track progress, adjust strategies, and maintain alignment with customer goals Proactive Issue Resolution:, • Continuous monitoring of the customer’s IT environment for early detection of potential issues, • Collaborate with technical teams to address problems before they affect operations, • Communicate with customers to ensure they’re aware of ongoing efforts to prevent issues Reactive Issue Escalation:, • Coordinate with internal teams, such as support, engineering, or management, to escalate the issue to higher priority levels when initial resolutions are delayed or inadequate, • Ensure transparent, consistent communication with the customer, keeping them informed on progress, expected resolution time, and steps being taken, • Ensure customer satisfaction after the issue is resolved and prevents recurrence Service Retention & Expansion Opportunities:, • Collaborate with sales and technical teams to identify new service opportunities, • Understand customer pain points and offer solutions that add value, • Promote new services that align with the customer’s business growth or IT strategy, • Ensure customer subscriptions are renewed on time and negotiate terms as needed, • Identify at-risk customers and implement intervention plans to retain themRecurring Business Reviews:, • CSMs review customer performance reports, SLAs, and overall service delivery, • Use reviews to drive decisions on future IT investments or improvements, • Discuss IT trends, customer needs, and strategic alignment, • Use data to identify areas for improvement in the service delivery process, • Maintain accurate records of customer interactions and account detailsCross-Functional Collaboration:, • Collaborate with sales, marketing, and service teams to align customer success efforts., • Share customer insights and feedback with other departments to improve overall customer experience, • 5-7 years of experience in customer success or account management, with proven excellence managing internal and external stakeholders, • Excellent communicator who is comfortable articulating complex and diverse technical solutions, • Sales mentality with history managing QBRs, retention, and upsells, • Data-driven mindset with a focus on finding solutions and seeks to achieve extraordinary results through consultative and innovative problem solving, • Strong attention to detail with the ability to manage competing priorities and multi-task, • Competitive pay, • Flexible working option, • Flex PTO Policy, • A team of highly skilled peers available to help RKON does not accept unsolicited resumes from staffing agencies, search firms or any third parties.

Company Overview The Fundworks, LLC is a provider of alternative financing to small businesses and merchants, focusing on both healthy and challenged companies. We ourselves are a team of entrepreneurs who have spent our careers growing small entrepreneur and family-owned companies. We are looking for the right individual to join our team, who is ready to learn and use their skills and experience to add value to our ever-growing company. About the Role The Fundworks is rapidly integrating AI into everything we do. We’re seeking a strategic and hands-on AI Product Manager to lead the identification, prioritization, and implementation of AI solutions that drive real productivity gains and smarter business decisions. This is a high-ownership role that blends product management thinking with practical AI execution. You’ll work directly with leadership and departments to shape our AI strategy, translate business needs into prioritized initiatives, prototype and deploy solutions, and ensure measurable impact—especially in risk assessments, underwriting processes, and risk-based pricing. You’ll bridge strategy and delivery, building on our existing Azure-based agent and Claude usage. Key Responsibilities AI Strategy & Product Management • Own the AI roadmap: identify high-impact opportunities across departments (operations, sales, HR, finance, underwriting, and more), prioritize initiatives based on business value, feasibility, and ROI, and define clear requirements and success metrics., • Partner cross-functionally with leadership and teams to discover use cases, gather requirements, and align AI efforts with company goals., • Evaluate AI tools, platforms, and emerging technologies, recommending the best fit for our needs. AI Experimentation, Implementation & Process Improvement • Drive prototyping and deployment of AI-powered tools, copilots, automations, workflows, and knowledge assistants using LLMs, integrations, and low-code/no-code platforms., • Spot inefficiencies and lead the design/implementation of AI-enhanced workflows to significantly boost team productivity and embed AI into daily operations., • Leverage AI to continuously improve risk assessments, underwriting processes, and risk-based pricing by refining models and delivering more accurate, data-driven insights., • Build and maintain internal resources such as knowledge bases, prompt libraries, reusable frameworks, and documentation to scale AI adoption company-wide. Technical Stewardship & Operations • Support and evolve our Azure cloud environment, integrations (SharePoint, blob storage, CRM, etc.), access management, and basic security needs., • Handle technical requests and system maintenance while balancing innovation with clean, organized, and secure operations. Change Management & AI Adoption • Champion AI literacy through training, best practices, and ongoing support., • Measure and report on AI initiative outcomes, iterating based on results to drive continuous improvement. What We’re Looking For • 3–6 years of experience in AI implementation, product management, digital transformation, automation, or related technical/strategic roles., • Proven track record of identifying AI opportunities, prioritizing initiatives, and delivering measurable process improvements and business value., • Deep practical knowledge of AI tools, including LLMs, prompt engineering, automations, and integrating AI into workflows., • Technical proficiency and hands-on experience with prototyping/implementing AI solutions (coding/scripting experience is a plus; comfort with low-code platforms, APIs, and cloud integrations is essential)., • Understanding of (or strong interest in) risk models and leveraging AI for risk assessments, underwriting, and risk-based pricing., • A creative, proactive product-oriented mindset—you excel at turning business problems into prioritized, high-impact AI solutions., • Familiarity with Microsoft Azure or other cloud environments (or strong willingness to learn quickly)., • Excellent communication, stakeholder management, and cross-functional collaboration skills in a fast-paced, “figure-it-out” environment. Nice to Have • Experience in product management or solutions architecture for AI/tech initiatives., • Personal side projects or internal tools built with AI (especially involving custom coding, process automation, or risk/analytics applications)., • Exposure to RAG, workflow automation platforms, predictive modeling, or similar concepts., • Background in fintech, lending, insurance, or risk-heavy domains., • Genuine passion for staying ahead of AI trends and applying them practically for business impact. Why Join Us? • High visibility and direct impact on how the entire company uses AI—including smarter risk assessment and pricing., • Freedom to shape the AI strategy and roadmap while executing hands-on., • Opportunity to build AI capabilities from the ground up in a growing organization. • Competitive base salary + benefitsBenefits and Perks, • Medical, dental, vision, life insurance and 401k

We live in a world where everything has become convenient. Now you can get a ride anywhere, buy anything, answer any question with just a couple clicks on your phone. Convenience isn’t a luxury, it’s an expectation. So why not renting? It’s still a chore to get utilities set up, buy renters insurance, get air filters changed, handle pest control, and more. That’s why we’ve built the world’s first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers. We’re passionate about turning friction into triple win experiences for residents, property managers, and investors. That way renting can be easy and rewarding for everyone. And now you can join us. Apply today to join 250+ passionate, creative people who strive to make a difference each day so residents, property managers, and investors all win – creating the ultimate Triple Win. Are you used to working with an engineering counterpart / team, knocking out incremental enhancements? That’s not this role. Are you used to writing user stories, detailing acceptance criteria, and contributing to sprint ceremonies? That’s also not this role. We are seeking an experienced Product Manager who will be responsible for owning strategic initiatives for the extremely fast-growing and highly visible “resident benefit” of Group Rate Internet (GRI). You’ll sit within the product & technology org and report to the head of Group Rate Internet. As initiative owner (think Initiative → Epic → Story hierarchy) you will be the responsible party to ensure specific outcomes are achieved within a timely manner. For example, for a given initiative, you will likely: * Discovery: personally own, identifying the problems to solve & needs to address * Definition & Design: heavily influence and lead, in partnership with relevant cross functional team leads * Development: pair with partner PMs across the organization to ensure timely execution of software solutions * Delivery: personally own, in partnership with Enablement, Ops and other cross functional teams * Data: personally own, ensuring targeted outcomes are achieved through a triple done approach To be clear - this is not a Program Manager, Project Manager, or Product Owner role. We are looking for someone who can identify high impact outcomes to achieve, define a solution and path forward, and ensure successful execution through complex cross functional collaboration. The ideal candidate thrives in fast-paced, high-growth environments and converts ambiguity into clear action. You are highly successful and drive outcomes whether working independently or collaborating with cross-functional teams. You are adaptable and flexible—able to dive into technical details or step back to shape product strategy. You’ll bring a decisive, “get-it-done” mindset, proactively unblocking teams and driving outcomes without hand-holding. You excel at transforming bespoke requests into scalable patterns and frameworks that reduce long-term complexity. You communicate crisply across functions and align stakeholders quickly. You balance speed with rigor—shipping iteratively while protecting quality, reliability, and customer impact. You demonstrate resilience, ownership, and sound judgment, prioritizing business value over process for process’s sake. * Own the end-to-end delivery of GRI-related initiatives, ensuring scalable solutions and successful customer adoption. * Partner with the head of GRI in crafting a product roadmap that spans not only product & tech, but also operations, support, finance, and other key teams. * Work closely with internal stakeholders (operations, engineering, customer success, partnerships, support, and others) to understand workflows, pain points, and needs that translate into actionable requirements. * Work closely with third party vendors to perfect current systems and deliver exceptional resident experiences. * Monitor and report on key business and product metrics. * Navigate competing priorities to deliver on outcomes rather than solutions. * Be the “go to” for partner PMs, development teams, internal stakeholders, and third party vendors for Group Rate Internet. * 4+ years of product management experience, preferably in PropTech. * Experience with file transfer processes and interacting with third party vendors and their own internal operations. * Ability to thrive in a fast-paced, high-growth environment; converting ambiguity into clear action while protecting quality. * Bring a decisive, “First Principles” mindset proactively unblocking teams and driving outcomes while collaborating closely with partners. * Ability to communicate crisply across functions (engineering, partnerships, customer success) and align stakeholders quickly. * Have an empathetic mindset when seeking out pain points and needs. By end of month 1: * Understand the core mission of Group Rate Internet and how it fits within the Second Nature product suite * Be able to speak high level on the core concepts across the end to end Group Rate Internet experience * Understand and have established relationships with core GRI stakeholders across Second Nature * Contribute to planning ceremonies, and be conversant in tools including JIRA, Confluence and other relevant product management software packages * Have taken ownership over one net new initiative By end of month 3: * Understand the minutiae of key triggers that impact the end to end GRI experience * Have successfully delivered the net new initiative assigned month 1 alongside inherited inflight projects * Have taken full ownership over a minimum of 4 top-priority GRI initiatives * Fully contribute to GRI Core planning through data-driven decision making, influencing prioritization and establishing initiative-specific roadmap * Own and contribute to GRI updates to cross functional teams and senior stakeholders * Have identified at least one area for internal optimization * Have improved at least 1 area in the PM Skills Matrix By month 6 and beyond: * Be a SME for GRI at Second Nature, offering a complete understanding of the e2e product experience * Have successfully delivered on all H1 outcomes, including stretch goals * Have defined and maintain a 1-year roadmap for technology supporting Group Rate Internet * Maintain a suite of business and product metrics for which they regularly make data-driven product decisions * Have created raving fans from our internal stakeholders across sales, implementation, customer success, and support * Create and present updates to senior leadership and stakeholders * Have improved at least 3 areas in the PM Skills Matrix We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role. This is a remote-first, work-from-home position with required bi-annual in-person company meetings in January and July (business travel covered by Second Nature). You must be available during scheduled working hours, with a distraction-free work environment and reliable high-speed internet. 🩺 Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan 📍 Location: Work Remotely from anywhere in the US 📆 Flexibility: Open PTO and sick days 🤩 Culture: Diverse, inclusive, supportive, and growth-focused 🚀 Growth: Be part of a fast-growing team building a new category and making a real difference 💻 The Product: Award-winning, customer-loved platform that truly delivers on our mission Second Nature is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We take action to ensure equal employment opportunities for all candidates and employees and to provide employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by federal and/or state law.

OUR MISSION Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way. At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it. To make this happen, we’re building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime. At Thyme Care, Product Managers help build the tools and technology that supports our Care Team, oncology providers, payers, and patients. In this role, as the Product Manager for our Care Model Insights (CMI) team, you will be responsible for leading a team of Data Scientists and Data Analysts to generate insights that lead to improvements in our care model, build data products that help us understand the performance of our 100 person (and growing) Care Team, and support key outcomes reporting to our partners. You’ll collaborate across our software engineering, data science, care delivery operations, marketing, and growth teams to build data products that deliver value to the business and ultimately serve those who are on their cancer journey. Within your first three months and on an ongoing basis, you will: • Deeply embed yourself into the workflows of our Care Team and use data to diagnose and solve high impact problems that the team face on a day-to-day basis., • Continually gather input from cross-functional stakeholders to develop a viewpoint on how we can leverage data insights to push forward key initiatives across the organization., • Develop and maintain a roadmap that clearly articulates what problems we are solving, the resources required to do so, and the trade-offs we are making to solve those problems., • Become an expert on our data systems and roll-up your sleeves to self-serve and produce analyses., • Serve as connective tissue between other tech team squads to accelerate the velocity of our product development processes across Thyme Care. WHAT LEADS TO SUCCESS • Stakeholder Management: Develop strong relationships with internal partners through effective stakeholder management., • Comfort with ambiguity. You have experience working on highly ambiguous problems, where solutions are developed via a rigorous and intellectually honest iterative process., • Experience. You’ve done this before and have a view on how product-led companies should operate. You’re technical enough to discuss tradeoffs with data scientists and can get your hands dirty with data. Where you may not have the skillset to complete a task today, you are willing to invest time to learn., • Strong translator. You are able to clearly explain technical ideas and concepts to non-technical teammates., • Organized. You’re skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation., • Net-new development. You've built and deployed web applications and data products from the ground up. You can visualize ideas through mockups and prototypes; and you find creative solutions to tough problems., • Humility and integrity. You listen first, act second. You build consensus by default, but can drive hard decisions when needed. You push the pace. You recognize that hard problems are solved by teams, not individuals. You say what you’ll do, and do what you say. You hold your team to this standard. You don’t let details slip., • Effective listener and communicator. You are winsome and articulate, but you always start with listening, and you hear what may not be voiced because you listen so intently to others. You build rapport and great working relationships with your team, leadership, and stakeholders., • Adaptable. You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure., • Operational orientation. Improving programs is second nature for you. You have a track record for building repeatable, reliable, and efficient processes in healthcare strategy and operations, or related fields. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $175,000 to $190,000. The salary range could be lower or higher than this if the role is hired at another level. We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of ___, and always confirm that communications are coming from an official Thyme Care email. This is conclusion!!!

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins., • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with., • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas., • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change., • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear., • You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern is focused on giving access to quality & affordable healthcare for our members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change. We partner with large self-funded employers to create a benefit program for specialized care. We connect with high-quality providers to give our members peace of mind when going into surgery. And we support our members by helping them navigate the tricky aspects of healthcare; whether that be selecting a doctor, scheduling appointments, or following up after a procedure has been completed to make sure our members are feeling better. Location: Willing to do Remote, although highly prefer Dallas, TX fulltime onsite The Senior Product Manager - RCM Billing and Payments is responsible for building and growing our end-to-end member billing, rewards, client invoicing, payment collections, posting and reconciliations, reporting and analytics and supporting partner data exchanges. The role will drive has two charges: • Enable seamless, standardized, and multichannel (API, EDI, and Batch) Data Exchange frameworks including ingestion, mapping, translation, validations and support overall data management and governance with vendors and partners to support critical billing and payment workflows and, • Build scalable solutions and workflow automation, ensuring the highest level of data quality standards. The PM will build, drive, and execute product strategy while providing exemplary leadership, mentorship and guidance to their teams. This role will help shape and evolve the product function towards better processes, tooling, and execution as we aim to continuously improve our craft. Build and manage Lantern’s Interoperability and data products serving both internal and external stakeholders. Key areas of ownership include: • Leadership: Build and mentor high performing agile teams driving best in class execution and delivery of high-quality products, • Discovery: Perform deep discovery and user research with stakeholders, members, internal users, while considering legal, regulatory and competitive and market dynamics. Bring qualitative and quantitative insights to the table for discussion., • Strategy: create and drive the member experience product strategy coupling the front-end user/member experience with a world class care team service experience. Collaborate and align strategy with relevant stakeholders including presenting to and working with senior leadership., • Roadmap: create, align, and provide cross org visibility to TPA Data roadmaps. This role is both responsible and accountable for all work that happens around internal and external data exchanges., • Alignment: create top down and bottoms-up alignment ensuring your direct, peers, teams, and senior leadership are providing the right level of guidance in accordance with RACI or similar., • Experimentation: Set the bar for when and where to experiment. Bring a data-driven approach to building products but leverage your experience and product sense to deliver the right products on time and within budget. Perform rapid experimentation where needed, test manually, build stat sig experiments that prove and disprove our hypothesis, • Approach: Apply product led growth concepts, letting our users (internal/external) shape our Analyze existing products, make the tough calls, say no, and create pitches and actionable plans for implementing new features. Make smart decisions applying 1 vs. 2-way door framework, • Process: Refine and build process as needed to ship high quality products on time and in budget while ensuring visibility and alignment across the org Manage the product development process and timeline to ensure targets are met on time and in budget, • Billing and Payments: We support calculation and collection of member cost share, collections, administer rewards and benefits, client invoicing, collections, reconciliation, reporting & analytics., • Enrollment, Eligibility, Accumulators, and Benefits Validation:, • Data and systems: we ingest multiple data sources – eligibility, claims, prior authorization feeds to drive our systems. We need to set specific standards and rules for the future to reduce operational overhead and increase simplicity in our service offering., • Internal tools and systems: we have several internal tools and systems that service different parts of the business, for example identifying provider / facility targets, credentialing providers etc. These systems need to be refined and developed to increase productivity., • Health Plan and Partnership Integrations: Be an Advocate and Support the member’s experience in conjunction with relevant integrations through health plans and digital health partners, • Reporting: Create scalable, accurate, differentiated internal and external reporting, • Internal: Executive Dashboards/ KPI visualization, • External: Client and Partner Reporting as a Product Qualifications • 7+ years’ experience in Product Management, Healthcare Data Management or related fields, • 5+ years in relevant specialty product area (Healthcare Payments, RCM, TPA, and X12 Data exchanges, technical services etc.), • Healthcare or HealthTech experience required, • Bachelor’s degree required, • Experience with startup/growth phase company, • Collaborating with both US and offshore teams, • Experience with Agile Scrum Methodology, • Ability to travel up to 1-2x/quarter Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • 401k with company match, • Flexible Paid Time Off, • Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year. Product manager • CSPO #LI-PS1 Know what it’s like to work and grow at Brillio: ___We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Regional Dental Manager (Full-Time) Cherry Tree Dental | Madison, WI (Remote with frequent travel) At Cherry Tree Dental, we are committed to delivering exceptional patient care and supporting our teams across a growing network of dental practices. As we expand, we are seeking an experienced and driven Regional Dental Manager (RDM) to lead operations and support practice success across multiple locations. The Regional Dental Manager (RDM) is responsible for overseeing the operations, performance, and regulatory compliance of multiple dental practices within a designated geographic area. Serving as a key leader and liaison between corporate leadership and individual practice teams, the RDM ensures that each office consistently meets organizational standards for patient care, staff development, financial performance, and compliance. This role is both strategic and hands-on, driving operational excellence while fostering a culture of accountability, service, and continuous improvement. This role is a field-based leadership position that combines remote administrative responsibilities with frequent on-site visits to dental offices. The role requires regular travel throughout the assigned region to meet with practice teams, conduct audits, and implement strategic initiatives. The position may involve occasional evening and weekend hours to support staff scheduling, special events, or urgent operational needs. A home office setup with reliable internet and access to company systems is required. Key Responsibilities: • Supervise daily operational performance across multiple dental offices., • Ensure standardized processes are implemented for scheduling, treatment planning, collections, and patient flow., • Identify inefficiencies and implement process improvements to enhance office productivity and service delivery., • Monitor key performance indicators (KPIs), including production, collections, accounts receivable (A/R), new patient acquisition, and profitability., • Collaborate with office managers to develop and implement data-driven strategies to improve financial outcomes., • Contribute to the development and management of regional budgets and financial targets., • Coach, mentor, and evaluate office managers and support staff., • Support recruitment, onboarding. and performance management across practices., • Promote a high-performance culture rooted in professionalism, accountability, and teamwork., • Ensure all offices adhere to OSHA, HIPAA, and state dental board regulations., • Conduct regular audits of clinical documentation, billing practices, and safety protocols., • Lead corrective action plans when compliance gaps are identified., • Set clear expectations for service delivery and patient engagement across offices., • Lead initiatives to improve patient satisfaction, online reviews, and retention metrics., • Resolve escalated patient concerns or complaints in a professional and timely manner., • Collaborate with marketing and business development teams to support regional growth goals., • Assist in the launch of new offices, service line expansion, or integration of acquisitions., • Bachelor's degree in Healthcare Administration, Business, or related field., • Education and related work experience can be considered in lieu of Bachelor's degree., • Proven leadership experience in multi-site dental or healthcare operations., • Proficient with dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft)., • Strong understanding of dental practice workflows, performance metrics, and revenue cycle management., • Excellent communication, leadership, and conflict-resolution skills., • Ability to work independently while collaborating across departments and teams., • Willingness and ability to travel frequently within assigned region.

About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Position Summary IEM is seeking an experienced Senior MuleSoft Developer to design, develop, and implement enterprise-level integration solutions using MuleSoft's Anypoint Platform. In this role, you will architect robust and scalable integration solutions that connect our critical business systems, collaborate with cross-functional teams and stakeholders, and ensure our integration infrastructure meets the highest standards of performance, security, and reliability. You will play a key role in driving our integration strategy and delivering solutions that support our growing business needs. Key Responsibilities • Integration Architecture & Design: Architect and design integration solutions using MuleSoft Anypoint Platform, adhering to best practices, architectural guidelines, and enterprise standards. Develop integration strategies that align with business objectives and technical requirements., • API Design & Development: Create well-documented, discoverable, and accessible APIs following RESTful principles. Design comprehensive data models using RAML and OpenAPI specifications to facilitate seamless integration between systems., • Solution Development: Develop and implement integration solutions using Mule 4.x including flows, connectors, error handling, and advanced transformation logic. Build robust, reliable, and scalable integrations that address complex business challenges., • Data Transformation: Develop sophisticated data mapping and transformation logic using DataWeave to ensure data consistency, integrity, and quality across integrated systems. Handle complex data structures and formats., • Error Handling & Monitoring: Implement comprehensive error handling, logging, and monitoring frameworks to maintain system integrity, provide clear diagnostics, and ensure high availability of integration solutions., • Performance Optimization: Monitor, analyze, and optimize the performance of integration solutions, ensuring high throughput, low latency, and efficient resource utilization. Conduct performance testing and tuning activities., • Security Implementation: Implement and maintain security measures including OAuth 2.0, SAML, TLS/SSL, JWT, and encryption to protect data and ensure compliance with security standards and regulatory requirements., • Integration Patterns: Design and implement various integration patterns including synchronous, asynchronous, event-driven, and batch processing to meet diverse business requirements and use cases., • Collaboration & Requirements Gathering: Work closely with business analysts, architects, Salesforce administrators, and development teams to understand integration requirements, provide technical guidance, and translate business needs into technical solutions., • Testing & Quality Assurance: Develop and maintain automated testing procedures for integration solutions. Conduct thorough testing and validation to ensure solution quality, reliability, and adherence to specifications., • Documentation: Create and maintain detailed technical documentation for integration processes, APIs, data flows, architecture diagrams, and operational procedures. Ensure documentation is clear, comprehensive, and up-to-date., • Design & Code Reviews: Review and sign off on integration designs and code based on MuleSoft best practices, company standards, and architectural guidelines. Provide constructive feedback to ensure quality and consistency., • Governance & Standards: Oversee the delivery of integration services by acting as a custodian for ensuring compliance with patterns, best practices, standards, and code quality. Establish and enforce governance frameworks., • CI/CD Management: Setup, manage, and govern CI/CD pipelines and branching strategies using industry-standard tools such as Maven, Jenkins, Git, and Azure DevOps. Implement automated deployment processes and version control best practices., • Problem-Solving & Support: Troubleshoot and resolve technical issues promptly, ensuring minimal disruption to integrated systems. Provide technical support and guidance for production integration solutions. Qualifications Required • 5+ years of MuleSoft development experience with a strong understanding of integration architecture, design patterns, and best practices. Proven track record of delivering complex integration solutions in enterprise environments., • MuleSoft Certified Developer - Level 2 (Mule 4), • MuleSoft Certified Platform Architect - Level 1, • Expert-level knowledge of MuleSoft Anypoint Platform including Design Center, API Manager, Exchange, Runtime Manager, and Anypoint Studio., • Deep understanding of Mule 4.x runtime, flows, connectors, and error handling mechanisms., • API Design & Development using RAML, OpenAPI, and RESTful principles, • DataWeave scripting for complex data transformation and manipulation, • Integration patterns including synchronous, asynchronous, event-driven, and batch processing, • CI/CD pipelines for MuleSoft using Maven, Jenkins, Git, and Azure DevOps, • Security protocols including OAuth 2.0, SAML, TLS/SSL, and JWT, • Experience with MuleSoft CloudHub deployment and management, • Strong understanding of enterprise integration patterns and SOA principles, • Experience with JSON, XML, SOAP, and various data formats, • Knowledge of API lifecycle management and governance, • Troubleshooting and performance optimization techniques Preferred • Experience integrating with Salesforce using MuleSoft Salesforce Connector, • Experience with ERP systems (SyteLine, SAP, Oracle, etc.), • Knowledge of database technologies and SQL, • Experience with message queuing systems (JMS, RabbitMQ, Kafka), • Familiarity with cloud platforms (AWS, Azure, Google Cloud), • Experience with Anypoint Monitoring and visualizer, • Knowledge of microservices architecture, • Experience with Agile/Scrum development methodologies, • Background in manufacturing or industrial sectors Location • The position will start as a remote role, but is seeking people who must be able to work hybrid from our Austin, Texas facility in the future. This role may require up to 15% travel to IEM facilities, supplier sites, compliance audits or conferences. Why Join IEM At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey. Learn more about IEM at ___ We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at ___ Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at ___ Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's ___