Treatment Coordinator
19 days ago
Bellevue
Job Description BelRed Oral Surgery | Bellevue, WA Treatment Coordinator – Oral Surgery Position Highlights: Join our elite oral surgery practice as a Treatment Coordinator, a role vital in providing exceptional patient care and supporting our clinical team. As a Treatment Coordinator, you will greet patients, answer phones, schedule appointments, provide cost estimates, and collect patient payments. Additionally, you will manage the doctor's schedule and handle all communications with patients and referring offices. • Provide exceptional customer service to patients, referring offices, and team members via phone, in person, or electronically., • Update and maintain accurate patient insurance information and collect payments from patients professionally and efficiently., • Optimize the doctor's schedule and prioritize tasks according to the patient schedule to ensure effective time management., • Collaborate with the clinical team to ensure an excellent patient experience., • Understand doctor treatment recommendations, develop comprehensive treatment plans, and communicate treatment options and associated costs clearly to patients., • Maintain confidentiality of all patient information in accordance with HIPAA regulations., • Perform other related duties as assigned. Who We Are: BelRed Oral Surgery is dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. Our vision is global leadership in oral health, focusing on outstanding patient experiences and industry standards. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance. Our goal is to empower employees to deliver excellent patient care and build strong relationships with referring dentists. What We Offer: We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare. • Health, Dental, Vision, Life Insurance, • Paid Time Off, • 401(k), • Short/Long Term Disability, • Employee Assistance Program, • National Discount and Rewards Marketplace, • BLS/CPR Certification, • High school diploma or equivalent required., • One year of customer service experience., • Understanding of dental terminology., • Basic office skills such as typing and filing., • Good organizational skills.