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Job DescriptionSaronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. Saronic is seeking a highly skilled and experienced IT Engineer to join our dynamic IT team. The ideal candidate will have a broad range of IT knowledge, with expertise in systems administration, network management and technical support. This role requires a proactive professional who can manage complex IT projects, troubleshoot advanced technical issues, and contribute to the continuous improvement of our IT infrastructure. As the IT Engineer, you will play a critical role in protecting Saronic from and mitigating risks to our groundbreaking ASV technology.Key Responsibilities • Systems Administration:, • Manage and maintain both on-prem and cloud servers, including installation, configuration, and updates., • Monitor system performance to ensure high availability and reliability., • Implement and oversee backup and recovery solutions., • Network Management:, • Support and maintain LANs, WANs, and other networking systems., • Support network security and compliance with company policies., • Troubleshoot network performance issues and implement solutions., • Technical Support:, • Provide advanced technical support to internal users, resolving complex hardware and software issues., • Develop and maintain IT support documentation and procedures., • Mentor junior IT staff and provide training as needed., • Audio-Visual (AV) Support:, • Manage and support AV systems, including setup and troubleshooting of conferencing equipment., • Coordinate AV requirements for meetings, presentations, and events., • Stay updated on the latest AV technologies and recommend improvements., • ServiceNow Administration:, • Administer and maintain the ServiceNow platform, including IT Service Management (ITSM) modules., • Develop workflows, automate processes, and customize ServiceNow applications to meet organizational needs., • Provide user support and training on ServiceNow functionalities., • IT Projects:, • Lead and manage IT projects from planning to execution, ensuring timely delivery and alignment with business objectives., • Collaborate with cross-functional teams to assess technology needs and recommend solutions., • Evaluate and implement asset management to improve efficiency and visibility., • Security and Compliance:, • Ensure the security of IT systems and data through adherence to security policies and best practices., • Participate in the development and enforcement of IT policies and procedures., • Stay current with emerging threats and implement measures to mitigate risks., • Vendor Management:, • Coordinate with external vendors and service providers to procure IT equipment and services., • Manage relationships and contracts to ensure optimal service delivery and cost-effectiveness., • Documentation and Reporting:, • Maintain detailed documentation of IT systems to include SOP’s., • Prepare reports on system performance, incidents, and project status for management.Qualifications, • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience., • Minimum of 7 years of experience in IT support, systems administration, and network management., • Proven experience managing complex IT projects and leading technical initiatives., • Proficiency with ServiceNow platform administration, workflows and design., • Confirmed experience with operating systems such as Windows Server, Linux, and macOS., • Strong knowledge of networking concepts, including TCP/IP, DNS, DHCP, and VPNs., • Experience with virtualization technologies (e.g., VMware, Hyper-V)., • Knowledge of security principles and practices, including firewalls, VPN’s, EDR, MDM, SIEM, Identity and Cloud management., • Experience with backup and disaster recovery and implementation.Benefits, • Medical Insurance: Comprehensive health insurance plans covering a range of services, • Saronic pays 100% of the premium for employees and 80% for dependents, • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care, • Saronic pays 99% of the premium for employees and 80% for dependents, • Time Off: Generous PTO and Holidays, • Parental Leave: Paid maternity and paternity leave to support new parents, • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses, • Retirement Plan: 401(k) plan, • Stock Options: Equity options to give employees a stake in the company’s success, • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage, • Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Physical Demands, • Prolonged periods of sitting at a desk and working on a computer., • Occasional standing and walking within the office., • Manual dexterity to operate a computer keyboard, mouse, and other office equipment., • Visual acuity to read screens, documents, and reports., • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.

Job DescriptionDescription: The Support Engineer is an entry to mid-level position at TriCore. Support Engineers are responsible for remotely troubleshooting, using a variety of automation technologies and platforms. These technologies are deployed for the control of automated manufacturing processes. Service Engineers spend most of their time and effort communicating with customers, troubleshooting their issues and documenting those efforts. This position is best described as technical support for customer production, cleaning, data collection & reporting systems. This position is a corporate position, regardless of the engineer’s location within a region. Work will be executed with a multi-discipline engineering team. This position requires acquisition and knowledge of engineering skills and technologies. Essential Duties & Responsibilities • Troubleshooting of issues from limited to moderate scope, where analysis of situations or data requires a review of relevant factors., • Exercises judgment within defined procedures and practices, to determine appropriate action., • Normally receives general instructions on routine work, detailed instructions on new cases or assignments., • Receives predetermined assignments subject to moderate level of control and review. Develops to receive assignments in the form of objectives with goals and the process by which to meet goals., • Developing professional expertise. Applies company policies and procedures to resolve a variety of issues., • Program, configure, test and implement PLC and HMI based solutions to customer reported issues., • Utilize TriCore’s standards and best practices., • Understand and follow all safety, conduct and policy requirements established by TriCore and clients., • Other duties and responsibilities as assigned or deemed necessary by management. Requirements: • Bachelor of Science degree in Electrical Engineering or other equivalent experience will be considered with solid evidence of success., • 1 to approximately 5 years’ experience preferred, • Demonstrated proficiency with the following:, • Electrical Design, • PLC ladder logic programming, • HMI programming, • Computer programming, • Knowledge and application of complex electrical principles and advanced electrical troubleshooting skills, • Demonstrated to be highly proficient with computer technologies including but not limited to Windows Operating Systems, Microsoft Word, Excel and Outlook., • Excellent verbal and written communication skills are required., • Less than 5%, within North America. Interpersonal Skills/Characteristics • Earnestly looks for ways to improve skills and is a dedicated driven learner., • Work effectively with decreasing amount of assistance from others as skills are acquired., • Exhibits a high level of initiative and resourcefulness., • Excellent customer service and teamwork skills., • Work produced demonstrates excellent attention to detail and accuracy., • Remote, • Night Shift Rotations between 7pm – 7am Central time, 8 hours shifts weekdays, 12 hours shifts weekends., • Weekend shifts are rotating, every 3rd weekend.