156 Best developer Jobs in Albany, NY (September 2025) - page 3

ROSENBLUM DEVELOPMENT CORPORATION

Administrative Systems Coordinator

11 days ago

Albany

Job Description Are you a tech-savvy administrative professional who thrives in a dynamic, people-focused environment? The Rosenblum Companies (RDC) is seeking an Administrative Systems Coordinator (ASC) to join our team and serve as a key player for both internal operations and our customers. This role requires a blend of organizational skills and is ideal for someone who enjoys problem-solving, multitasking, and delivering exceptional service to colleagues, clients, and vendors. This includes ensuring all of our team’s technology needs are met, with the help of outside vendors. About us: The Rosenblum Companies is one of the Capital District’s largest fully integrated real estate development and management companies. Our portfolio encompasses over 1.7 million square feet of award-winning properties. We’re proud to have been named Developer of the Year in 2024 and one of Albany’s “Best Places to Work” and Times Union’s “Top Workplaces!” Major Accountabilities • Positive First Impressions, • Front desk coverage for all business hours; coordinate team coverage during breaks and time off., • Ensure that helpful customer service is consistently provided in accordance with service protocols and company core values., • Professionally greet and direct calls and visitors., • Coordinate and track internal technology support needs, • Assess, prioritize, and track all incoming helpdesk requests from team members., • Escalate issues to outside vendors and technical support resources appropriately based upon criticality of issue, vendor response time, cost, and contract/warranty parameters., • Attain basic knowledge of and provide first-level support for property technology, e.g., access control, video security, telephones., • Perform basic setup and configuration assistance for PCs and mobile apps/devices to existing and onboarding staff., • Track all issues through to resolution., • Accurately maintain all relevant lists and documentation., • Record Maintenance, • Maintain certificate of insurance records for tenants, vendors, and contractors, assure compliance, and escalate any issues., • Assist with contract maintenance, preparing documentation, and supporting managers with execution., • Event Support and Coordination, • Provide exceptional customer service through positive interactions with teammates, customers, tenants, visitors, and vendors in person and via telephone, email, and tenant portal., • Assist in the organization of the office, including appearance and cleanliness of general spaces; inventory and procurement of kitchen/office supplies and employee apparel; opening/distributing mail/packages, etc., • Maintain company CRM information; facilitate mailings and correspondence., • Provide general support and on-site coverage to departments as needed/requested., • Knowledge of customer service standards and procedures with ability to provide efficient, timely, reliable and courteous service to internal and external customers., • Ability to work with a collaborative team, utilizing your own unique perspectives and expertise to contribute to the success of the team., • Strong interpersonal and communication skills and ability to work effectively with a diverse community., • Strong attention to detail, organization, and time management skills, with the ability to prioritize multiple tasks seamlessly., • Collect, interpret, and/or analyze complex data and information. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form., • Must be able to speak, read, write, and understand the primary language(s) used in the workplace, bilingual skills a plus., • Ability to read, analyze, and interpret general business information, including but not limited to Company policies and procedures. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Understand and respond to a diverse population., • Associate's Degree required; relevant experience may substitute for degree., • Administrative and/or user support experience in real estate or property management preferred., • Excellent interpersonal and written communication skills, including a professional and positive communication style and ability to provide efficient, timely, reliable, and courteous service to internal and external customers., • Ability to work with sensitive files and maintain confidentiality., • While performing the duties of this job, the employee may be required to engage in physical activity including walking, bending, stooping, lifting, carrying, reaching, use fingers and hands to handle or feel, and talk or hear. The ability to sit or stand as needed, potentially for prolonged periods, is required., • Ability to lift up to 25 pounds, independently or with assistance, on an occasional basis., • Local travel to our properties or other destinations may be required; as such, an unrestricted driver’s license is required., • Work is typically done indoors in an office environment with low to moderate noise levels, requiring the individual to moderate the volume of speech and devices.

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