Healthcare Outreach Developer
hace 2 meses
Warwick
Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Free food & snacks We are more than a homecare agency we are advocates, guides, and connectors, helping families make informed, confident decisions at every stage of aging. About the Role Were seeking a Family Support & Partnerships Developer a compassionate, relationship-focused professional who thrives on building deep connections, earning trust, and helping families navigate care decisions during one of lifes most emotional transitions. This is not a sales position in the traditional sense. Instead, its a mission-driven liaison role one that blends relationship-building, family advocacy, and thoughtful follow-through. Youll serve as the key bridge between families, referral partners, and our internal care team, ensuring that every referral leads to a smooth, supportive experience from first contact through care startup. What Youll Do • Develop deep, trust-based relationships with families, referral partners, and community professionals., • Meet directly with families to understand their needs, assess appropriate care solutions, and facilitate agreements ensuring they feel supported every step of the way., • Serve as a knowledgeable advocate and guide, helping families navigate the home care landscape with compassion and confidence., • Build and maintain partnerships with high-conversion referral sources, including geriatric care managers, elder law attorneys, hospitals, skilled nursing facilities (SNFs), and assisted living communities., • Understand the pain points of referral partners and collaborate to provide solutions that make their work easier and their clients transitions smoother., • Coordinate closely with internal teams to ensure referral conversion, timely follow-up, and seamless care startup., • Track all outreach, follow-ups, and relationship touchpoints to ensure accountability and visibility across the team., • Represent Assured Quality Homecare at community events, educational sessions, and professional gatherings, sharing resources and building awareness. Who You Are • Empathetic and an excellent listener you connect naturally with families in moments of vulnerability and transition., • A servant leader who finds purpose in guiding others, fostering trust, and being a steady, reliable resource., • Meticulous in your follow-up you keep promises, track details, and ensure no opportunity or relationship falls through the cracks., • Dependable, genuine, and positive, with a light in the room presence that puts others at ease., • Comfortable navigating emotional conversations with professionalism, empathy, and warmth., • Highly organized and accountable, with strong time management and collaboration skills., • A lifelong learner with curiosity about aging, home care, and healthcare systems. Qualifications • Bachelors degree in Business, Marketing, Healthcare, or related field (preferred)., • 3+ years of experience in healthcare, senior care, or relationship management., • Proven ability to manage and grow professional relationships in complex, people-centered environments., • Strong communication, presentation, and interpersonal skills., • Working knowledge of CRM tools and Microsoft Office Suite., • Valid drivers license, reliable transportation, and willingness to travel locally Why Youll Love Working With Us • Be part of a purpose-driven team thats changing how families experience aging and care., • Join a supportive environment where empathy, integrity, and excellence are the standard., • Opportunities for professional and leadership growth., • Competitive salary, plus opportunity to earn quarterly bonuses