Account Manager
4 days ago
New York
Job Description Direct Agents is looking for an experienced Client Services Manager to lead client accounts, deliver standout campaigns, and build impactful relationships. This NYC based role has a competitive salary range of $75,000-$85,000 depending on experience, with annual compensation reviews based on performance. About Direct Agents Direct Agents is an AI-Powered Growth Marketing Company built for brands that demand results. We drive measurable revenue outcomes for DTC marketers, subscription businesses, and B2B clients through our proprietary Kanopy platform, exclusive platform partnerships, and 23 years of performance marketing expertise. We manage $500MM in annual media spend, are NMSDC certified minority-owned, and have been recognized 7x as Crain's Best Places to Work. Key Responsibilities Strategic Client Leadership • Own end-to-end client relationships as their primary strategic advisor and business partner, • Develop comprehensive understanding of client business models, competitive landscapes, and market dynamics, • Leading comprehensive quarterly business reviews - developing strategic narratives, coordinating content creation, ensuring quality standards, and managing delivery timelines, • Lead strategic planning sessions and quarterly business reviews with C-level stakeholders, • Proactively identify and develop new revenue opportunities through strategic account growth, • Lead the development of comprehensive, integrated marketing strategies across all digital channels, • Pioneer new approaches and testing methodologies to drive breakthrough performance, • Lead campaign strategy for high-value, complex accounts with substantial budgets, • Lead complex, multi-workstream initiatives ensuring on-time delivery and quality standards, • Drive accountability across teams to meet critical client deadlines and milestones, • Establish project governance and communication protocols for campaigns & deliverables, • Prioritize competing demands across portfolio of accounts to maximize impact, • Coordinate with internal teams to maintain project timelines and deliverable quality, • 3-4 years of account management experience with proven track record of driving significant client growth, • Deep expertise across Search, Programmatic Display, Social, and emerging marketing channels, • Demonstrated experience managing high-value accounts, • Experience presenting to and influencing C-level executives, • Strong time management skills -- ability to prioritize and meet deadlines and work in a fast-paced environment, • Experience with project management platform (ClickUp, Asana, Monday, etc) is a plus, • Must be self-motivated, highly organized, and a team player, • Advanced strategic thinking and business acumen, • Strong analytical skills and data interpretation capabilities, • Exceptional presentation and communication skills, • Leadership experience with ability to influence across all organizational levels, • Deep understanding of performance marketing ecosystem and emerging trends, • Proprietary Technology: Work with Kanopy, our custom-built platform that powers smarter marketing decisions, • Growth-Focused Culture: 4.5-year average employee tenure, 5-year average client tenure, and a team that values innovation over the status quo, • Strategic Client Work: Partner with fast-growing brands to drive meaningful revenue growth Powered by JazzHR o5WPIQXsBU