Simulator Tech 2
3 days ago
Scottsdale
Job Description Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world’s first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft. The company has three locations in the United States, located in Duluth, Minnesota, Grand Forks, North Dakota and Knoxville, Tennessee. Find out more at Job Summary The Flight Simulator Technician performs complex maintenance, repair, testing, calibration, and modification of Cirrus Aircraft’s Flight Simulation Training Devices (FSTD), including Full Flight Simulators (FFS), Fixed Training Devices (FTD), and Advanced Aviation Training Devices (AATD) to ensure continued operation with minimum downtime while maintaining qualifications under 14 CFR Part 60 and CS-FSTD(A) regulations as well as operation and maintenance goals. Additional projects may include design or experimental modifications. The Flight Simulator Technician adheres to Cirrus Aircraft Simulator Quality Management System (SQMS) and Compliance Monitoring System (CMS) Policies. Duties and Responsibilities/Essential Functions • Performs preventive maintenance following manufacturer schedule and procedures., • Performs corrective maintenance using basic troubleshooting skills and guidance from senior technicians., • Performs power-up and power-down procedures as required., • Provides technical support during simulator training events., • Follows company procedures to keep maintenance records and documentation., • Follows company procedure to maintain inventory records up to date., • Provides customer service support in a timely and professional manner., • Performs housekeeping tasks as necessary to maintain highest quality and presentation of the training devices., • Works proactively in a team environment performing timely pre-flights, corrective, and preventive maintenance on the company’s training devices., • Interfaces directly with Cirrus customers and instructors to resolve maintenance and equipment performance related issues., • Operates Quality Test Guides (QTG) including evaluating, annotating, filing, and organizing presentation of QTG test results. Participate in aviation authorities’ qualification evaluations as required., • Performs installation and testing of new, modified, and repaired equipment., • Offers suggestions and champion initiatives to improve training equipment performance and reliability., • Ensures FSTD training devices are ready for training at scheduled times with the correct software and hardware configurations., • Follows company procedures and tools to keep documentation of all maintenance actions in the appropriate records. Records and tools include but are not limited to; daily communication, including email, compliance documents, simulator management system, QTG records system, inventory database, and work history logbooks. Provide equipment status reports as required and requested., • Contributes to the success of Cirrus Training Center and the Flight Simulator Support department objectives., • Effectively monitors and communicate the status of all equipment currently in operation, undergoing maintenance, repair, and/or modification, using Cirrus available tools., • Executes simulator diagnostics using software and utility tools provided by the simulator manufacturer., • Trains entry level technicians in general simulator maintenance and troubleshooting, • Accomplishes in-depth expert support in all associated systems and sub-systems related to a specific simulator manufacture type., • Takes a leading role in aviation authorities’ qualification evaluations., • Assists as a system Subject Matter Expert (SME) during simulator modifications and evaluations., • Provides expertise in resolving degradations of systems resulting in out of tolerances during QTG testing., • Provides expertise in the repair of major assembly to the component level if required., • Offers suggestions and champions initiatives to improve training equipment, performance and reliability., • Performs advanced hardware and software analytical diagnosis and corrective maintenance on simulators and associate training media., • Must be flexible and willing to work any shift required by the Cirrus Vision Center operation including weekends, nights, and holidays. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • AS Degree or above in Electronics, Avionics, A&P Certificate, Computer science, engineering or similar technical discipline, 2 Year Vocational Technical Education certificate in Electronics, Avionics, A&P Certificate, Computer science, engineering or similar technical discipline, or 2 Years Military experience and training related to Electronics, Avionics, A&P Certificate, Computer science, engineering or similar technical discipline required. Bachelor’s degree preferred., • 3 years’ direct flight simulator technical support To perform the job successfully, an individual should demonstrate the following competencies: • Manages Complexity: Makes sense of complex, high quantity, and sometimes, contradictory information to effectively solve problems., • Drives Results: Consistently achieves results, even under tough circumstances., • Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences., • Courage: Steps up to address difficult issues, says what needs to be said., • Energizes the Cirrus Service Essentials, • Strives to improve service performance., • Anticipates guests' needs and responds promptly., • Displays guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations., • 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting., • Employer-Paid Coverages: Group term life, short- and long-term disability insurance., • Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options., • Free Health Tracking: With rewards for meeting health goals., • Generous PTO: 100 + hours accrued within the first year., • Employee Referral Bonus: For referring talented candidates., • Career Development: Tuition reimbursement and professional growth opportunities., • Exclusive Discounts: Access to partner and marketplace discounts. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.