Director of housekeeping jobs in Seattle, WashingtonCreate job alerts

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Bellevue Job ID 2025-232943 JOB OVERVIEW The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/"Designated Care Manager" is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care • Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents., • Participate in the development of the ISPs and monthly updates., • Review designated assignments., • Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift., • Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities., • Attend daily Cross Over meetings by the lead care manager., • Notify supervisor and resident care director if a resident has increased care needs., • Inform supervisor of any resident changes in condition., • Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells., • Greet guests, family members, residents, and team members., • Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner., • Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures., • Communicate with families and is a resource as needed., • Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service., • Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP., • Engage residents in life skills and other life enrichment activities throughout the day in reminiscence., • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns or history and basic human needs., • Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment., • Ensure the established safety regulations are always followed., • Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health., • Host and engage in activities with the residents daily.Risk Management and General Safety, • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations., • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures., • Report all accidents/incidents immediately., • Reports all unsafe and hazardous conditions/equipment immediately., • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes., • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials., • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately., • Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels.Housekeeping and Laundry Services, • Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed., • Wash resident's laundry as noted in the ISP and as needed., • Wash and fold dining room linens and napkins., • Complete assigned housekeeping tasks., • Maintain common areas in a clean and tidy manner at all times.Dining Service, • Serve meals in the dining room and work in the dining room as assigned., • Promote and ensure a pleasant dining experience during all meals., • Assist with dining room set up and clean up as assigned., • Participate in pre-meal meetings., • Follow residents' diets as indicated on ISP and Confidential Diet Board/Chart., • Observe, note, and document in daily log any resident changes in dining habits., • Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards., • Provide room service delivery as needed., • Practice safe food handling in compliance with universal care precautions at all times.Specific Responsibilities for the Reminiscence Neighborhood Care Manager, • IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile., • IEA residents to attend the afternoon social., • Incorporate the concept of 'Creating Pleasant Days' into the resident's daily routine., • Integrate the individual resident's life skills into their daily routine., • Blend a variety of multi-sensory experiences into the resident's day., • Participate in monthly letters home and letter writing with the residents and their families.Training and Contributing to Team Success, • Participate as a member of a team and commits to working toward team goals., • Demonstrate in daily interactions with others, our Team Member Credo., • Commit to serving our residents and guests through our Principles of Service., • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops., • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator., • Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules., • Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures., • Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned. Core Competencies • Ability to react and remain calm in difficult situations, • Ability to handle multiple priorities, • Possess written and verbal skills for effective communication and a level of understanding, • Competent in organizational and time management skills, • Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications • High School diploma/GED accepted and may be required per state/provincial regulations., • CPR Certificate and First Aid as required by state/provincial regulations, • Must be at least 18 years of age, • Previous experience working with seniors preferred, • Desire to serve and care for seniors, • Ability to make choices and decisions and act in the resident's best interest, • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Job Description Hello, Cascades at St Anne in Seattle, WA is actively looking to hire a full-time Director of Maintenance. At Cascades at St Anne, our goal in a skilled nursing facility (SNF) is to provide each patient with top-quality care. We strive to maximize each patient's functional independence to safely discharge her/him to the next level of care. Our guiding motto is leading with integrity, empowering people, delivering outcomes. We are a 47-bed facility new in the Cascades Healthcare family. Job Description: The Maintenance Director is responsible for the maintenance of the building, equipment, and grounds: • Schedules and executes preventive maintenance, repairs, and replacements, • Performing & documenting safety tests, • Understands and ensures compliance with the laws and regulations governing skilled nursing facilities, • Maintains professional working relationships with all departments, staff, vendors, inspectors, etc., • Conducts required inspections to ensure proper functioning of equipment and systems for general use and for life safety regularly, • Operates within a budget under the direction of the Administrator, • Interacts positively with residents, • Manages maintenance, housekeeping, and laundry departments including interviewing/hiring, • Complete medical/dental/vision insurance benefits, • Employer-matching 401k retirement program, • Up to 16 days' paid time off per year, • High school diploma or equivalent., • Minimum of two years' commercial/industrial maintenance experience, • Minimum one year maintenance department leadership experience highly preferred, • Knowledge of mechanical, electrical, and plumbing systems is highly preferred, • Fluent in English. Ability to speak Spanish is a plus, • Strong leadership and decision-making skills

Job DescriptionRooms Controller PURPOSE OF POSITION Reporting to the Director of Front Office the Rooms Controller is responsible for ensuring room blocking, assignments, inventory balancing, OPERA system upkeep of packages, posting codes etc. post stay billing/routing matters are handled timely and accuracy. This role will work with also assist with any reservation requests. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Excellent organizational and computer skills., • Possess a gracious, friendly, and fun demeanor., • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail., • Strong verbal and written communication skills in English., • Ability to work independently and to partner with others to promote an environment of teamwork., • Ability to analyze data and trends and create strategies for improvement., • Creative, effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills and the ability to make sound and timely business decisions., • Results oriented with the ability to be flexible and work well under pressure., • Must possess excellent computer skill and property management system skills., • Must have excellent communication skills. Must be able to receive instructions and make reports with accuracy., • Must show excellent computer proficiency such as with MS Office (Word, Excel, Powerpoint, etc.), • Answering incoming phone calls (when available), • Assign room according to guest request and preferences whenever possible., • Pre-register designated guests and prepares key packets., • Organize and coordinate check-in/pre-registration procedures for arriving groups., • Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff., • Ensure rates match market codes and document exceptions., • Verify and adjust billing for guests, • Ensure daily arrivals have accurate method of payment, communicate and address or correct accordingly, • Responsible for maintaining, tracking & updating airline reservations through the Alaska Airline extranet, • Perform duplicate reservation checks; block rooms, • Maintain OPERA PMS system changes of rooms packages, transaction codes, auto post transaction code., • Maintain OPERA PMS allowances and adjustments report to Executive team seven days a week for daily allowances and adjustments with proper explanation reason codes and manual explanations., • Work with Revenue Management and Finance on keeping all rooms package in place for smooth guest check out., • Supporting in the management of front desk general email inbox., • Follow up with guests to ensure their requests or problems have been met to their satisfaction., • Follow the company's brand standards and code of business conduct., • Maintain positive and productive working relationships with other employees and departments, • Adhere to hotel grooming standards at all times, • Use professional and polished language in all written and oral communication, • Dedicated to creating personalized experiences and lasting memories for our guests, • Ensure the implementation of the highest standards in guest service, constantly seek out ways to improve product and service as well as increase volumes and profits, • Follow department policies, procedures and service standards, • Follow all safety policies, • Answering phone calls for guests who are interested in making reservations or have questions about their reservations, • Maintain a high level of knowledge concerning hotel services in communicating with customers, • Adhere to Forbes standards at all times, • Respond to customer requests promptly and with accuracy, • Providing customers with information about the hotel’s accommodation options, rates, and amenities, • Collecting and processing payments from guests or from Canary (third party authorization form), • Communicating with other departments, such as housekeeping and maintenance, to ensure that guests’ requests are met, • Updating and maintaining customer information in the reservation system, • Assisting with guest complaints by resolving it or escalating it to a MOD, • Other tasks as assigned by management, • 30% Confirming, processing, modifying or cancelling reservations, • 30% Reviewing all the routing and billing set up for all transient and group arrivals, looking at traces and flagging any VIPs., • 20 % Pre- registering and pre-keying any group arrivals, • 10 % Assisting with any guest requests, • Maintain a close, cooperative relationship with other departments to guarantee effective communication., • Supervise employees' compliance with sanitation, cleanliness, fire prevention, health and safety standards., • Supervise and maintain the availability, cleanliness and tidiness of items used in the department., • Represent Lotte Hotel’s service standards to all customers and provide them with distinguished services., • Respond to customer requests promptly and with accuracy, • Predict customer needs and strive to resolve complaints, • Protect the privacy and security of guests and coworkers., • Maintain confidentiality of proprietary materials and information., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. BENEFITS AT LOTTE: • Competitive wages, • Medical, Dental, and Vision plans that become available on Day 1 of employment, • Retirement Savings Plan (401k) with company matching, • Two weeks of Vacation Days, • Nine paid Holidays, • Three Personal Days to use every calendar year, • Public Transportation Discount (ORCA), • A rich culture of Team Member Recognition, • A Learning and Development program for our top performers

Job Description Rooms Operations Manager - Housekeeping Pay Range: $29 -$29.75 Hourly Full-Time, Non-Exempt, Overtime Eligible BENEFITS: • Medical/Dental/Vision after 30 days of employment, • Free Short-Term Disability (up to $2K/week) & Free Long-Term Disability (up to $10K/month) after 30 days of employment, • Free Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary), • Paytient Healthcare Spending, • Free Back + Joint Care Program, • 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%), • PTO Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment), • Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan, • Free Employee Assistance Program (EAP), • Hotel discounts at 8,800+ Marriott hotels worldwide (nightly rates as low as $45), • Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass), • 50% subsidy for public transportation expenses, • Referral program of $250 per successfully referred new hire, • Complimentary cafeteria meals, • Monthly employee appreciation events, • Employee Exercise Room Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU! Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Director of Rooms, General Manager, VP, or more? We’ll support you all the way. ABOUT OUR MANAGEMENT COMPANY • The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come., • Ownership is also the management company – No red tape, • 4th largest hotel in Seattle. 557 rooms, 28,000 sq. ft of meeting space, • Stable operation – hotel has never been sold, • Never closed during the pandemic even though about 30 other hotels in Seattle were closed for more than 1 year, • Although we had to lay-off 90% of our staff at the beginning of the pandemic, we brought the majority of them back. Our people are very loyal to the hotel & were waiting for our call to return., • Hotel review rating on Marriott website is higher than other Seattle Marriott full-service sister hotels including W-Hotel, Westin, Marriott, Sheraton JOB SUMMARY • You know what it’s like to work in a hotel, otherwise you would not be reading this, • You LOVE people and LOVE to take care of them, right? Keep reading., • You are a Housekeeping Pro and know what happens in Housekeeping & Laundry. A lot. In Renaissance Speak, you are actually our Assistant Director of Style and our housekeeping/laundry department is our Style Department. You are in charge and accountable for your people, and the look/sound/scent of our hotel. You must be a CLEAN FREAK – you can’t stand dust, messiness, smudges, dirt., • Improve product/services/employee & guest satisfaction while reducing cost – who said this was an easy job? Focus on People, Product, Profit – in that order., • Let’s see how many tasks we come up with; feel free to add, because we probably forgot some. Recruit, interview, training, double/triple/spot checking quality/quantity of work, inspect/inspect/inspect as many different areas of the hotel as possible on a daily basis, in the trenches with your team, available to work any day/any shift (especially weekends/holidays), answering a million questions, capitalize on Marriott resources, plan fun employee events, investigate stuff, coach, mentor, discipline, paperwork, inventories, purchasing, invoices, regulatory things (we are so glad there are only city, county, state, and federal jurisdictions to consider), console, emphasize, cheerlead (pom poms optional), scheduling, payroll, performance reviews, herding cats, DEI, community service. You get the idea., • Ensure our people have the best work experience possible. They count on you to be LOVED. REQUIRED EXPERIENCE • Background must include: 2+ years of experience in Housekeeping Management in a high-quality hotel/cruise ship OR Housekeeping Supervisory experience in a 350+ room full-service hotel/cruise ship OR Housekeeping Supervisory experience in any size luxury hotel/cruise ship (Ritz-Carlton, Four Seasons, Waldorf Astoria, or equivalent), • Computer skills essential, • Multi-lingual a BIG plus! What languages? You name it, we probably got it. “R” WAY TO ENSURE YOUR SAFETY & PEACE OF MIND… Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law. Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. For inquiries regarding this specific job posting, please e-mail us at .

Job Description:\n\n Hourly Compensation: $25.50 (This is a set hourly wage. No wage range exists). Non-Exempt, Overtime Eligible BENEFITS:Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care ProgramFree Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employmentFree Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)Voluntary Life + Accidental Death & Dismemberment (AD&D) PlanFree Employee Assistance Program (EAP)Travel Assistance Program OTHER BENEFITS: Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)Parking: Complimentary in our parking garage (subject to availability)50% subsidy for public transportation expensesReferral program of $250 per successfully referred new hireComplimentary cafeteria mealsMonthly employee appreciation eventsEmployee Exercise RoomCommunity Service Events WHY THE RENAISSANCE SEATTLE HOTEL? Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU! Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Front Office Manager, Director of Rooms, General Manager, or more? We’ll support you all the way. ABOUT OUR MANAGEMENT COMPANYThe R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come.Ownership is also the management company – No red tapeThe company values longevity – half of our team has been with us 5+ years ABOUT OUR HOTEL4th largest hotel in Seattle Stable operation – hotel has never been sold DISCOVER YOUR NEXT OPPORTUNITY THE "R" WAY You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you. DISCOVER MORE WITH US As You ENjoy…Marriott Explorer Discounts and Marriott Bonvoy Perks! Affordable Health Care for You & Your FamilyPublic Transportation & Parking DiscountsGenerous PTO ProgramWonderful cafeteria with daily hot mealRecognition, Parties, Employee Gym, Culinary Treats & More wait to delight you each day BRING US YOUR STYLE AS A.... DELIGHTED TO SERVE AGENT As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a guest to ensure when they check in the guest feels at home. At Renaissance we believe that every ambassador is an innovator, explorer, and relationship builder, someone who is able to identify the key details that make something uniquely interesting and provide guests with intriguing information about the locale. Creating a smooth and easy experience for guests so they can get the most out of their stay is critical. The Front Desk Ambassador will use their expertise, as well as their relationships with others across the hotel (from housekeeping to parking to the Navigator and beyond), to anticipate and deliver on our guests’ needs. He or she should be passionate not only about the locale and local offerings, but also have an eye for detail – from the information they provide to guests, to the accuracy of their reports, to the transactions they process and secure. Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bell-person, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process food & beverage orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. No matter what position you are in, there are a few things that are critical to success – making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, complying with quality assurance standards, and protecting company assets. The front desk ambassador role will be on your feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to your work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the Front Desk Ambassador role is driving a best-in-class guest experience, inspiring guests and ambassadors alike to live life to discover. CORE WORK ACTIVITIESStay up-to-date on the local area, including unique attributes, happenings and offerings, so that you are prepared to provide specific recommendations for guestsContinually expand knowledge of local attractions, popular culture, and consumer brands relevant for Renaissance guestsBuild and use personal and professional resources to offer unique recommendationsCommunicate recommendations in a way that builds excitement and interest among guests and ambassadors Guest RelationsWelcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possibleEngage guests in conversation regarding their stay, property services, and area attractions/offeringsAnticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possibleAddress guests' service needs and special requests in a professional, positive, and timely mannerAssist individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trustAnswer, record, and process all guest calls, requests, questions, or concernsReceive, record, and relay messages accurately, completely, and legiblyContact appropriate individual or department (e.g., Bell-person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problemProcess food & beverage orders, answer questions on menu selection; record transactions in point-of-sale system, process payment and run cashier reports at end of shiftAccept and record wake-up call requests and deliver to appropriate departmentLog all guest requests, incidents, and adjustments customer relationship management (CRM) system to allow for proper tracking and documentation of guest problems and solutionRespond to special requests from guests/residents with unique needsFollow up with guests to ensure their requests or problems have been met to their satisfactionSupply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activitiesIdentify and explain hotel features to guests (e.g., use of room key, ice and vending areas, in-room safe, hotel services) Check-In/Check-OutProcess all guest check-ins and check-outs by confirming reservations in computer, verifying guest identity, securing a valid form of payment, assigning room, and issuing room key in accordance with property policies and proceduresSet up accurate accounts for each guest upon check-in according to their requirements (i.e., separate room/tax/incidentals, comp)Activate room keys using electronic key machine (e.g., Saflok) and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machineAssign or adjust room according to guest request and preferences whenever possibleVerify and adjust billing for guestsFile guest paperwork or documentationPre-register designated guests and prepares key packetsEnsure rates match market codes and that any exceptions are documented and include an explanationCommunicate to appropriate staff that there are guests that are waiting for an available roomReview requests for late check-outs and approve according to occupancyCoordinate with Housekeeping to track readiness and status of rooms (e.g., check-in, early check-out, late check-out, room transfer, unexpected stay over) and to report guest concernsObtain and verify proper tax-exempt information for tax-exempt guests Greet/Escort Guests and Guest ServicesSupply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activitiesContact appropriate individual or department (e.g., Bell-person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problemReceive, record, and relay messages, calls, questions and concerns accurately, completely, and with genuine careFollow up with guests to ensure their requests or problems have been met to their satisfactionReports/RecordkeepingRun daily reports (number of arrivals, departures, closing reports, credit card authorizations, shift logs, etc.), identify any special requests, and check reports for accuracy Finance RelatedProcess all payment types, adjustments, etc. such as room charges, cash, checks, debit, or creditManage and secure bankPrint credit check report, review status of each account, and follow up on accounts beyond approved credit limitsAccept and record wake-up call requests and deliver to appropriate department Physical TasksStand, sit, or walk for an extended period of time or for an entire work shiftEnter and locate work-related information using computers and/or point of sale systemsMove, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance CommunicationSpeak to guests and co-workers using clear, appropriate and professional languageAnswer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the callDiscuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the propertyAid coworkers, ensuring they understand their tasksTalk with and listen to other ambassadors to effectively exchange information Working with OthersSupport all co-workers and treat them with dignity and respectDevelop and maintain positive and productive working relationships with other ambassadors and departmentsHandle sensitive issues with ambassadors and/or guests with tact, respect, diplomacy, and confidentialityPartner with and assist others to promote an environment of teamwork and achieve common goals Policies and ProceduresProtect the privacy and security of guests and coworkersMaintain confidentiality of proprietary materials and informationFollow company and department policies and proceduresEnsure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and proceduresPerform other reasonable job duties as requested by Supervisors Cash HandlingProcess all payment types such as room charges, cash, checks, debit, or creditProcess adjustment vouchers, paid-outs, correction vouchers, and miscellaneous chargesCount bank at end of shift and secure bankBalance and drop receipts according to Accounting specificationsProvide change to guestsObtain manual authorizations and follow all Accounting procedures when computer system is downCash guests' personal checks and traveler's checksCount bank at the beginning of shift to ensure that amounts are correct and that there is adequate change Safety and SecurityFollow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)Maintain awareness of undesirable persons on property premisesReport work related accidents, or other injuries immediately upon occurrence to manager/supervisorIdentify and correct unsafe work procedures or conditions and/or report them to management and security/safety pers

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. High school diploma or GED; 2 years experience

Job Description Hourly Compensation: $25.00 (This is a fixed hourly wage rate. No wage range exists). BENEFITS • Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program, • Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment, • Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary), • Paytient Healthcare Spending, • 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%), • Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment), • Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan, • Free Employee Assistance Program (EAP), • Travel Assistance Program OTHER BENEFITS • Hotel discounts at 10,000+ global destinations (nightly rates as low as $45), • Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass), • 50% subsidy for public transportation expenses, • Referral program of $250 per successfully referred new hire, • Complimentary cafeteria meals, • Monthly employee appreciation events, • Employee Exercise Room, • Community Service Events WHY THE RENAISSANCE SEATTLE HOTEL? Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU! Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We’ll support you all the way. ABOUT OUR MANAGEMENT COMPANY • The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come., • Ownership is also the management company – No red tape, • The company values longevity – half of our team has been with us 5+ years ABOUT OUR HOTEL • 4th largest hotel in Seattle, • Stable operation – hotel has never been sold, • Never closed during the pandemic even though about 30 other hotels in Seattle were closed for more than 1 year, • Although we had to lay-off 90% of our staff at the beginning of the pandemic, we brought the majority of them back. Our people are very loyal to the hotel & were waiting for our call to return., • Hotel review rating on Marriott website is higher than other Seattle Marriott full-service sister hotels including W-Hotel, Westin, Marriott, Sheraton JOB SUMMARY We are seeking a Renaissance Front Office Agent to work the A.M. shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following: • Cultivate and Maintain Guest Relations, • Welcome and acknowledge each and every guest with a smile as you check our guests in, and as you check them out, • Engage guests in conversation regarding their stay, property services, and area attractions/offerings, • Anticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possible, • Address guests' service needs and special requests in a professional, positive, and timely manner, • Assist individuals with disabilities such as but not limited to assisting visually, audio, or physically, when requested or needed, • Collaborate with and contact appropriate individual or department to deliver and exceed our guests’ needs (e.g., Bell-person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention, etc.) as necessary to resolve guest call, request, or issue, • Manage and secure bank, • Print credit check report, review status of each account, and follow up on accounts beyond approved credit limits, • Receive and record wake-up call requests and deliver to appropriate department, • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters) QUALIFICATIONS • High school diploma or GED, • 1 year experience in the guest services, front desk, or related field, • Must be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systems, • Proficient computer skills, • Ability to de-escalate dynamic situations, • Ability to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environment OTHER INFORMATION Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law. Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at .

Previous Housekeeping experience preferred, but not required. This position reports to the Director of Housekeeping.

Job Description Job Title: RNG Facility Operator - Maple Valley, WA Location: King County, WA Company Overview ENERGYneering Solutions Inc. ® (ESI) provides exceptional technical expertise in engineering and operations for the biogas utilization and management industries. Since 2007, ESI has specialized in design, construction, and operations for biogas projects that collectively produce over one million MWh of renewable electricity and over 50 million gallons of renewable vehicle fuel every year. ESI is built upon the principle of providing our clients with unmatched experience, flexibility, and follow-through. Job Overview Operate a Landfill Gas to Renewable Natural Gas Plant “RNG” facility to maximize production. Operator will work closely with Plant Manager to conduct all plant routine and non-routine maintenance and repairs. The Operator will take ownership in plant performance and tackle challenges to help Operations Leadership achieve their goals. This is a hands-on role where a willingness to learn and commitment to safety culture will be crucial. Although this is a great role for an independent, self-motivated individual, you will not be alone! You will have an amazing team at your disposal to help you run problems to ground and actualize solutions. The plant will be managed and operated by three personnel - Plant Manager and two Plant Operators. Reports To The Operator reports to the Director of RNG Operations. Location The Operator position is based out of Maple Valley, WA in King County (Plant). The candidate should take up residence within 50 miles of the Plant. Travel may be required to other Plants or Corporate office locations. Responsibilities and Duties · Operate and maintain the Plant and all associated equipment in a safe, detailed, organized, and presentable manner. Tasks may include housekeeping, weeding, or site maintenance, minor fabrication and the like. · Manage, diagnose, troubleshoot mechanical and electrical systems. Remote and onsite assistance is available for unresolved issues. · Learn to maximize SCADA utilization for predictive and proactive operations and maintenance. · Perform maintenance and repairs on all major and ancillary equipment. Balance of plant equipment may include but is not limited to: site vehicles, gas analyzers, air compressors, gas compressors, radiators, air handling equipment, pumps, filters, flares, gas treatment equipment, and other site-specific equipment. · Use the Operational Data Management System (ODMS) to track and record events, operational data, and daily “walk around” readings. · Understand, follow, and assist with compliance regulations for the Plant. This may include record keeping, gathering data, performing inspections, keeping permits posted, maintaining compliance equipment, and meeting with inspectors. · Respond to Plant callouts in a timely and professional manner (typically considered within 2 hours). · Assist with training of coworkers or temporary Operators at the Plant. · Travel to assist Operators at other Plants, backup or fill in for another Operator, or for training. · Use ESI’s Standard Operating Procedures (SOP’s) where available. Recommend and assist in further SOP development. · Maximize Plant efficiencies. · Other duties as assigned. Minimum Qualifications and Requirements · 1 - 5 years of Plant operations and other related experience. · Trade school certification, high school diploma or GED. · Strong mechanical aptitude and background. · Ability to read and understand basic Process Flow Diagrams and Electrical Schematics. · Ability to use basic troubleshooting tools. i.e. Multimeters, Thermographic, Measurement and Gas Testing Equipment. · Basic Windows based computer skills. · Established troubleshooting skills. · Experience in maintenance planning and preventative maintenance strategies. · General working knowledge of Microsoft Office suite of software. (Word, Excel, PowerPoint, etc.). · Must be able to work independently, self-motivate, and communicate effectively with the customer and ESI team members. · 12 hour shifts required, with schedule rotating in accordance with team requirements and scheduling from the Plant Manager. · Must be able to safely climb on and off ladders and large equipment and be capable of safely lifting and maneuvering heavy objects, including materials and equipment weighing up to 100 pounds with assistance from a team member. · This role may require compliance with Department of Transportation (DOT) regulations, including the following mandatory testing: o DOT pre-employment drug test. o Random drug and alcohol testing as per DOT regulations. o Post-accident, reasonable suspicion, return-to-duty, and follow-up testing requirements. · Valid driver’s license for state of residence and eligibility for coverage under our corporate driver's insurance policy based on DMV history. Preferred Qualifications · Experience in some of or all the following industries: Renewable Energy; Gas Processing; Chemical; Power; Waste Management; Environmental Air Quality Control Systems. · Instrumentation and Controls background (PLC, VFD, Electrical). · Renewable Natural Gas Experience. · Associates or Baccalaureate Degree. · Formal training in Root Cause Analysis methodology. Ideal Candidate · Excellent verbal and written communication skills. Ability to deal with complex problems and present recommendations and findings in a clear, concise format; ability to interact effectively at all levels within and outside of ESI. Ability to communicate effectively with team members, customers, vendors, contractors, and leadership. · Quick learner who adapts well to a fast-moving environment and gets things done, combines creativity, problem-solving skills, and a can-do attitude to overcome any obstacle. · Highly motivated and willing to take on multiple responsibilities at once; strong organizational skills with the ability to multitask in an environment with changing priorities. · Experience in process optimization, troubleshooting, and root cause analysis (RCA) in an energy or manufacturing environment. · Experience with process metrics and reporting key performance indicators (KPI). · Ability to communicate effectively across a broad range of audiences including customers, management, technical/engineering support, and field personnel. · Experience in maintenance planning and preventative maintenance strategies. · Experience tuning control loops. Travel · Ability and willingness to travel · Travel up to 15%. Benefits Designed to Work for You: · Free HSA health plan or traditional PPO · 401(k) with generous company match (Safe Harbor) · Dental, vision, and optional coverage like accident & critical illness insurance · HSA and FSA accounts to save on healthcare costs · Company-paid Life, Long Term Disability, and AD&D insurance · Confidential support for mental health, family matters, legal concerns, and more through our Employee Assistance Program · Discounts on gyms, shopping & entertainment · Health benefits kick in fast – first of the month after 30 days Time Off We offer a variety of paid time off options to support rest, wellness, and personal needs: · Unlimited Paid Time Off · Paid Holidays · Bereavement Leave ESI employees value pride of ownership, a limitless desire to learn, and a relentless approach to solving any challenge. A successful ESI employee not only embraces these values but knows when to lean on the team for support and guidance. We acknowledge that our fast-paced and dynamic environment is not for everyone, but if you are looking for independence and new challenges, ESI will be a great fit. This organization provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #ESI

Job Description Exciting career opportunities are now available with locally owned properties, national brands, independent properties, well-established hotels, and clubs. We are currently seeking various hospitality management positions, offering competitive compensation, achievable bonus plans, and strong benefits, with incredible room for growth. Our portfolio of restaurants is renowned, reputable, and award-winning with unrivaled guest service standards amid high volume. We are looking for the best of the best to lead these exceptional teams. Join us now and take advantage of a fantastic work environment! General Manager: Full service Property General Manager: Limited service property Food and Beverage Director: High-end Hotel Director of Finance: Full Service: Full service Property Director of Sales and Marketing Event Manager: Full service Property Sales Manager: Full service Property Restaurant General Manager: Resort Executive Chef: Country Club Director of Engineering - Hotel Executive Chef: Resort Food and Beverage Manager - Golf club Sous Chef - Full service Hotel - Resort Catering Manager - Full service Hotel Sales Manager - Country Club Housekeeping Director - Hotel Rooms Manager - Resort property Some positions are available regionally, while others may require relocation. To be considered for our current, confidential opportunities with partners in our high-profile portfolio, please send your CONFIDENTIAL resume to set up a phone consultation and interview. (Top, qualified candidates will be contacted right away) EVERY resume is treated with 100% CONFIDENTIALITY, and we will NOT contact your employer without prior permission from you. Never a fee to you, our candidates. Gecko Hospitality has been recognized on Forbes® America’s Best Recruiting Firms list for 2025, 2024, 2023, 2022, 2021, 2019, and 2018. Trust Gecko to streamline your hiring process with our proven expertise. - Let Go, And Let Gecko™