Mobile Service Dispatcher
10 days ago
Smithtown
Job Description King O’Rourke Cadillac, Buick, GMC located on Rte. 347 Smithtown, NY is seeking to hire a Mobile Service Dispatcher for our NEW Mobile Service+ Department. You will be able to help pioneer this new department in a very successful facility with brand-new Mobile Service & Roadside Vehicles including Towing Dispatch. King O’Rourke has 2 flat-bed tow trucks with 4-5 endorsed tow truck drivers. $1 million investment being made. GM Experience preferred. Full-time position available in our Award-Winning Service Department. This is a rare opening to work at Long Island’s Largest Cadillac, Buick, GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND! WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs. Responsibilities: • Communicate and dispatch to Mobile Service Technicians and/or Tow Truck Technicians, • Assure complete utilization of the Mobile Service, Roadside & Tow Truck vehicles, • Prioritize job assignments to maximize efficiency, • Communicating with Customers & obtaining vehicle information, • Clearly document all vehicle concerns, • Determine and recommend maintenance based on age, mileage and history of vehicle, • Monitor the progress of each vehicle throughout the day, • Update customers on status of vehicle, • Verify that the final invoice reconciles with the work performed on the repair order, • Previous dealership experience, • Knowledge of automobiles, • Exceptional customer satisfaction, • Motivating and energetic personality, • Be organized and the ability to multi-task, • Computer skills, • Ability to learn new technology and repair and service procedures and specifications, • Ability to work in a fast-paced environment, • Positive, friendly attitude, • Top Pay Offered, • Full medical benefits including dental, • Aggressive incentive plan, • 401k plan with matched dollars, • Paid time-off, paid holidays, paid vacation, • Monthly, quarterly, year-end bonuses available We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island. View our Careers Page here to see what it's like to work at King O'Rourke Auto Group! Pay: $80,000+ per year For further information on this rare opportunity, please call (GM) Jim Pflumm @ (631) 724-4700 ext. 121 or to apply online please attach your resume below.