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Job Description Maintenance & Quality Supervisor – Landscape Construction A well-established leader in landscape construction is seeking a Maintenance & Quality Supervisor to drive excellence across field operations. The ideal candidate is proactive, demonstrates strong follow-up and follow-through, and consistently shows leadership in the field. This role conducts job walks, manages warranty resolution, and collaborates closely with Project Managers, General Contractors, and field crews to uphold high standards and ensure operational excellence. Must Have: Landscape Construction Experience Key Responsibilities: * Conduct job walks with Project Managers, General Contractors, and clients to assess site conditions and align on expectations * Oversee warranty work, ensuring timely response and resolution of issues on closed-out projects * Supervise and support foremen and field crews, providing guidance, training, and performance feedback * Coordinate the start and end of maintenance periods per contract requirements * Ensure daily quality control inspections are performed and documented * Maintain accurate records of production rates (budget vs. actual) and field performance * Lead trainings on irrigation systems, plant care, and equipment use * Communicate regularly with Project Managers, GCs, and internal departments to ensure smooth handoffs and issue resolution * Track and update process improvements and SOPs related to field maintenance operations * Protect company interests through compliance with safety standards, company policies, and contract specifications Required Qualifications & Skills: * Proven leadership experience in a field-based or construction landscape environment * Bilingual in English and Spanish (required) * Strong written and verbal communication skills * Exceptional attention to detail and organizational abilities * Skilled at managing multiple priorities and meeting tight deadlines * Strong analytical and problem-solving abilities * Ability to lead change and drive continuous improvement * Effective in team-building and influencing across departments * Self-motivated with a strong sense of urgency and accountability * Valid California driver’s license with a clean driving record Compensation & Benefits: * $75,000–$85,000 annual salary based on experience, plus bonus * Paid vacation, sick time, and holiday time off * Employee health benefits and 401(k) plan

Job Description About Yami: Founded in 2013, Yami’s mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine’s fastest growing start-up on the ”Inc. 500 List.”, we’re committed to connecting people with authentic food, beauty, home, and wellness experiences through our e-commerce platform, iOS, and Android apps. Benefits & Compensation: * 401(k) matching * Health insurance * Vision insurance * $70K-98K/ yr * Paid time off (PTO): vacation, sick, and holidays * On-site gym and game rooms * Employee discount * Coffee and snacks Job Summary: Yami Marketplace is seeking an Account Management Manager to lead our Account Management team. As the Account Management Manager, you will be responsible for maintaining and enhancing relationships with our marketplace's key accounts. You will collaborate closely with various teams to ensure the success and satisfaction of customers/sellers. The ideal candidate will possess strong account management skills, exceptional communication abilities, and a dedication to driving business growth. Job Responsibilities: * Seller Relationship Management: Cultivate enduring relationships with key accounts, serving as their primary point of contact and addressing their needs promptly. * Strategic Account Planning: Formulate and implement strategic plans in alignment with team objectives to realize growth targets for the team. * Cross-Functional Collaboration: Collaborate with internal teams such as BD, Marketing, Warehouse BSA, and Product development to provide integrated solutions and meet the needs effectively. * Account Growth and Retention: Identify opportunities for account expansion and upselling while ensuring compliance with updated regulations for overseas sellers. Proactively manage contract renewals and promptly address any regulatory issues to maintain strong client relationships and maximize account retention. * Team Leadership and Development: Lead by example in guiding, mentoring, and fortifying the Account Management team to navigate business challenges with flexibility and resilience. Cultivate an environment marked by excellence, seamless collaboration, and an unwavering commitment to continuous improvement. Qualifications and Requirements: * Bachelor's degree in business administration, marketing, or related field. Master's degree preferred. * 5+ years’ experience in account management, client services, or related roles, preferably in Asian e-commerce retail or technology industries. * Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals. * Analytical mindset with the ability to interpret data, identify trends, and develop actionable insights. * Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment. Flexibility to adapt to changing priorities and needs. * Excellent communication skills, both written and verbal, with the ability to effectively convey complex information and ideas.

Job DescriptionDescription: The Vice President, Customer Success for the Electrical Equipment Center of Excellence (EECOE) is a pivotal leadership role dedicated to ensuring our products and services consistently exceed customer expectations. The VP, Customer Success will be the primary advocate for our customers, leading swift resolution of issues, and cultivating customer satisfaction to protect and enhance our brand value. As a member of the executive leadership team, this role collaborates cross-functionally to embed quality throughout the customer journey and is a fundamental position in building a high-performing organization. The VP, Customer Success serves as a key brand ambassador, representing the company externally with customers and partners, building strong relationships, and communicating our commitment to excellence and integrity. Requirements: • Sponsor Customer Centricity Mindset: Represent the voice of the customer and cultivate a pervasive customer-centric mindset across the entire organization. You will build relationships through monthly meetings, quarterly in-person visits, and annual "voice of the customer" initiatives., • Drive Excellence in Customer Project Management: Create a professional project management team to serve the customer and partner with sales and operations to understand the scope, schedule and budget of projects. Hold accountable all groups for delivery of their commitments as well as hold customers accountable. Manage change order process for both schedule and budget as well as contract term enforcement., • Drive Quality and Success: Lead the establishment and maintenance of robust Quality Assurance (QA) and Quality Control (QC) standards throughout the product lifecycle, from design to delivery. Monitor quality metrics, drive data-driven improvements, and ensure our products and services consistently meet and exceed customer expectations., • Ensure Safety and Compliance: Implement and maintain comprehensive safety policies and training programs, ensuring compliance with all regulatory requirements. Proactively identify risks, investigate incidents, and lead initiatives to continuously improve safety performance., • Drive Internal Business Initiatives: Partner with internal business stakeholders to manage and hold teams accountable to complete critical internal initiatives. Provide structure and rigor to the business initiative portfolio to ensure goals are met. Champion a culture of continuous improvement to identify areas for optimization in processes, products, and services, ultimately enhancing customer satisfaction, • Optimize Customer Experience: Oversee and optimize the entire customer order-to-delivery process, ensuring seamless execution, particularly for complex orders involving multiple products, locations, or outsourced services., • Lead Cross Functional Collaboration: Oversee the performance and seamless collaboration of key customer deliverables. Partner with Sales and Operations to successfully convert opportunities to executable orders. Attributes: Our success is deeply rooted in our unwavering commitment to our operating ethos and core values. As a member of our team, you will be expected to consistently demonstrate and champion these in every aspect of your role. Operating Ethos: • Safety First: Prioritize safety in all actions and decisions. Follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety., • People Centered Management: We believe our greatest asset is our people. You will contribute to an environment that fosters respect, collaboration, growth, and empowerment. This includes actively listening, providing constructive feedback, supporting professional development, and promoting a diverse and inclusive workplace where every individual feels valued and can thrive., • Customer Centricity: Our customers are at the heart of everything we do. You will be dedicated to understanding their needs, exceeding their expectations, and building lasting relationships through exceptional service and innovative solutions. Your commitment ensures we consistently deliver value and earn their trust and loyalty. Core Values: • Have Humanity: This means approaching every interaction with empathy, respect, and kindness. We recognize the inherent worth in every individual, whether they're a colleague, customer, or partner. It’s about understanding different perspectives, fostering a supportive and inclusive environment, and acting with compassion and integrity in everything we do., • Be Transparent: We believe in open and honest communication. This means sharing information clearly and directly, being accountable for our actions, and fostering an environment where trust is built through clarity. We communicate openly about our successes, challenges, and decisions, ensuring everyone understands our goals and how we're working to achieve them., • Drive Innovation: Innovation is the heart of progress. This means we are constantly seeking new and better ways to do things. We encourage curiosity, embrace creative problem-solving, and are not afraid to challenge the status quo. It’s about fostering a culture where new ideas are welcomed, tested, and implemented to drive continuous improvement and future growth., • Be Resilient: Life and business come with challenges, and resilience is our ability to adapt and thrive through adversity. This means facing obstacles with a positive mindset, learning from setbacks, and bouncing back stronger. It's about maintaining perspective, demonstrating perseverance, and supporting each other to navigate difficulties and emerge more capable., • Always Reliable: When we say we'll do something, we do it. Reliability means consistently delivering on our promises, demonstrating dependability in our actions, and being trustworthy in all our commitments. It's about taking responsibility, ensuring quality in our work, and building confidence with our colleagues and customers through consistent, dependable performance., • Bachelor's degree in Engineering, Quality Management, Business Administration, or a related technical field; Master's degree preferred, • Minimum of 10 years of progressive leadership experience in customer-facing or customer success roles, with a significant portion in a senior management position, preferably within a manufacturing environment, • Proven experience in strategic account management and building executive-level relationships., • Demonstrated expertise in deploying and driving performance in customer experience metrics (NPS, Customer Satisfaction Score, churn rate) and managing a CRM platform., • Proven track record of successfully implementing continuous improvement initiatives (e.g., Lean, Six Sigma certification strongly preferred)., • Strong understanding of complex customer order management, including experience with multi-faceted projects and outsourced solutions., • Extremely proficient in Microsoft Office Suite (Word, Outlook, Excel), • Ability to prioritize workload, multitask, and work under pressure in a demanding environment., • Ability to connect and integrate strategic priorities to ensure flawless, aligned, and scalable systems and processes., • Excellent interpersonal and conflict resolution skills. Track record of acting as the customer advocate and successfully resolving complex issues., • Strong analytical and critical thinking skills, • Comfort working in a lean, dynamic, fast-paced, growing environment, • Exceptional sense of judgment and ability to make quality and independent decisions under ambiguous situations, • Strong influencing and partnering skills across all levels of the organization. Work Environment and Physical Demands: • FLSA executive and professional positions paid on a salary basis, where project requirements and tight client deadlines may require workweeks over forty (40) hours (including weekends or holidays), • This role will work in an office setting, however, frequent visits to the production floor are required to oversee operations, ensure compliance and safety standards, and engage staff., • Mobility: Ability to move around the manufacturing plant, including walking, standing, and climbing stairs., • Manual Dexterity: Occasional use of hands to handle or feel objects, tools, or controls., • Lifting: Ability to lift and carry items up to twenty-five (25) pounds. All lifting should be done following OSHA standards., • Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. Additional Information: • This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties may be adjusted to accommodate qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA)., • This job description does not constitute a contract of employment and does not change the at-will nature of the employment relationship., • We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic., • Employment is contingent upon the successful completion of all pre-employment requirements, including a background check and pre-employment drug screening, in accordance with applicable law.

Job Description Account Manager at Zócalo Health Remote in California (Full Time) Compensation: $100,000-$120,000 About Us Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life. Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings. We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve. We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve. Role Description The Account Manager will join Zócalo Health at a critical time in the history of our company and of primary care. The opportunity for impact is large and growing, and Zócalo Health will lead the transition from fee-for-service to value-based care for the growing Latino community in the U.S. The Account Manager will drive business growth, identify expansion opportunities, and ensure our health plan partners experience exceptional service delivery that exceeds contractual requirements and strategic objectives. This role combines relationship ownership with business development acumen, requiring someone who thrives in driving revenue growth, cultivating long-term partnerships, and identifying scalable opportunities across our health plan portfolio. Account Managers will take full ownership of multiple health plan relationships simultaneously, serving as both the primary relationship steward and growth catalyst for these strategic partnerships. The Account Manager will report to the Head of Payer Contracting & Strategy. The Account Manager will drive organizational success in the following ways: Health Plan Relationship Ownership & Strategic Partnership Development • Own end-to-end health plan relationships as the dedicated relationship steward and primary point of contact., • Lead health plan strategic relationship planning to deepen partnership value and identify mutual growth opportunities., • Conduct recurring partner check-ins, Joint Operating Committee (JOC) meetings, and strategic planning sessions., • Drive contract expansion opportunities, including geographic growth, new service line development, and enhanced program offerings., • Partner with Growth & Business Development teams to develop and execute strategic account growth plans., • Maintain comprehensive expertise in each plan's programs, service areas, contract terms, and performance requirements., • Monitor and optimize service delivery to exceed partner expectations and contractual obligations., • Proactively identify performance improvement opportunities and implement strategic solutions., • Deliver strategic dashboards, utilization insights, and performance summaries that drive decision-making., • Review and interpret data to surface growth trends, partnership opportunities, and optimization strategies., • Own and manage health plan issues, grievances, and concerns with a focus on relationship preservation and growth., • Coordinate internal triage with Implementation, Revenue Cycle Management, and Operations teams., • Collaborate strategically with Implementation, RCM, Operations, Product, and Outreach teams to align on partner growth objectives., • Serve as the strategic liaison for process improvements, partner audits, and performance optimization initiatives., • 5+ years of experience in account management, business development, or partner-facing roles in healthcare, preferably with Medi-Cal or Managed Care Plans, • Proven track record of driving revenue growth and expanding strategic partnerships, • Strong relationship-building skills and ability to communicate and influence across diverse stakeholders at all organizational levels, • Demonstrated experience successfully managing and growing multiple accounts or strategic partnerships simultaneously, • Experience identifying and developing new business opportunities within existing accounts, • Familiarity with Jira, data reporting tools, and business development processes, • Excellent communication, organization, problem-solving, and strategic thinking skills, • Ability to thrive in a dynamic, growth-oriented environment and adapt strategies to evolving market and partner needs, • Competitive salary: $100,000 - $120,000 (depending on experience), • Equity compensation package, • Comprehensive benefits including medical, dental, and vision, • 401k, • Flexible PTO policy - take the time you need to recharge, • $1,000 home office stipend, • We provide the equipment needed for this role., • Opportunity for rapid career progression with plenty of room for personal growth. You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description About Yami: Founded in 2013, Yami’s mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine’s fastest growing start-up on the ”Inc. 500 List.”, we’re committed to connecting people with authentic food, beauty, home, and wellness experiences through our e-commerce platform, iOS, and Android apps. Benefits & Compensation: * 401(k) matching * Health insurance * Vision insurance * $ 90K-118K * Paid time off (PTO): vacation, sick, and holidays * On-site gym and game rooms * Employee discount * Coffee and snacks Job Summary: Yami Strategic Supply solutions team is seeking an Account Management Manager to lead our Account Management team. As the Account Management Manager, you will be responsible for maintaining and enhancing relationships with our third-party marketplace key accounts. You will collaborate closely with various teams to ensure the success and satisfaction of customers/sellers. The ideal candidate will possess strong account management skills, exceptional communication abilities, and a dedication to driving business growth. Job Responsibilities: * Cultivate enduring relationships with key accounts, serving as their primary point of contact and addressing their needs promptly. * Identify opportunities for new sellers and account expansion, and upselling while ensuring compliance with updated regulations for local and overseas sellers. * Develop and execute strategic plans to unlock merchants' growth potential and scale Yami’s third-party business by: * Identifying and capitalizing on growth opportunities within existing accounts * Expanding the number of sellers (seller base) and maximizing their potential to enhance marketplace reach and diversity * Collaborate with internal teams to provide integrated solutions and meet client-specific and operational efficiency needs effectively. * Proactively manage contract renewals and promptly address any regulatory issues to maintain strong client relationships and maximize account retention. * Lead by example in guiding, mentoring, and fortifying the Account Management team to navigate business challenges with flexibility. Cultivate an environment marked by excellence, collaboration, and continuous improvement. Qualifications and Requirements: * Bachelor's degree in business administration, marketing, or related field. Master's degree preferred. * 5+ years’ experience in account management and 3PL, preferably in Asian e-commerce retail industries. * Excellent English and Mandarin communication skills, both written and verbal, with the ability to effectively convey complex information and to negotiate. * Passion and knowledge of Asian CPG products and brands. * Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment. Flexibility to adapt to changing priorities and needs * Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals. * Analytical mindset with the ability to interpret data, identify trends, and develop actionable insights.