East Bronx, The Bronx
A Dunkin' Donuts manager is responsible for the overall operation of the restaurant, ensuring smooth and efficient daily activities, while also focusing on guest satisfaction, team development, and profitability. They manage staff, financial aspects, and maintain store standards.
Key Responsibilities of a Dunkin' Donuts Manager:
Leading and Developing the Team: Hiring, training, and developing staff, planning staffing levels, and managing performance.
Financial Management: Controlling labor costs, food costs, and cash, meeting sales goals, and managing inventory.
Operational Excellence: Ensuring adherence to Dunkin' Donuts standards, maintaining cleanliness and safety, and managing preventative maintenance.
Guest Experience: Prioritizing customer service, ensuring a positive experience, and addressing guest feedback.
Administrative Tasks: Completing reports, tracking sales, and managing administrative duties.
Compliance: Adhering to company policies, labor laws, and industry regulations.
Store Management: Overseeing daily operations, including product preparation, merchandising, and inventory.