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As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. Participates in driving bus

Job Description Position Summary: The Poker Supervisor will help lead operations on the casino floor by overseeing daily activities in the poker room. In this guest-facing leadership role, you’ll guide the poker team, monitor game integrity, and ensure compliance with all policies and procedures. Ideal candidates have poker experience, strong interpersonal skills, and the ability to lead by example in a fast-paced, high-stakes environment. Enjoy working in a dynamic setting where attention to detail, guest service, and operational excellence are key. As the Poker Supervisor, you will demonstrate and exemplify Jamul Casino Resort’s mission and values by embodying the acronym F.I.R.S.T. (Fun, Integrity, Respect, Service, Team). Requirements / Qualifications / Skills To perform this job successfully, a team member must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • High school diploma or GED required; six months to one-year experience in Poker or equivalent combination of education and experience., • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate., • Excellent skills in both written and oral communication., • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Poker operating systems., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs, • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. The following and other duties may be assigned as necessary: • Responsible for providing guidance and daily supervision to staff in the Poker area. Supports and, • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction., • Responsible for supporting compliance to departmental budgets., • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise., • Ensures efficient operations table games protection during assigned shift., • Maintains a continuous inspection of cards ensuring the security of poker games during assigned shift., • Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures., • Accounts for chips on poker games. This includes making fills and credits as needed., • Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. This job may or may not have supervisory responsibilities. • Manages work procedures and expedites workflow. Team members must be able to qualify for licenses and permits required by federal, state and local regulations. • Ability to earn and maintain Gaming License., • Successfully complete and maintain certification in the Beverage Service Program (TIPS and TOPS) as may be required for this position

Job Description QUALIFICATIONS AND REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1+ years’ experience in a guest facing role, • Must maintain a valid food handlers’ card, • Must have excellent verbal and written communication skills., • Must have strong organizational skills and high attention to detail, • Must have flexibility to work all shifts including holidays, nights, weekends, and overtime as business needs dictate., • High school diploma or equivalent Team members must be able to qualify for licenses and permits required by federal, state and local regulations. • Ability to earn and maintain Gaming License., • First aid/ AED certification preferred Stock and maintain guest amenities and linens * Assist guests in the proper use of spa, salon, and fitness facilities * Actively monitor guest activity and well-being throughout the facility * Transport linens to and from laundry facilities * Assist and serve guests in the Juice Bar * Take responsibility for the Juice Bar cash drawer and ensure it balances at the end of each shift * Sell and prepare beverages and pastries in the Juice Bar adjacent to spa facilities * Ensure the Juice Bar is cleaned and maintained throughout each shift * Report linen shortages or other discrepancies to the Manager on Duty * Move, store, and stock furniture, supplies, and equipment as needed * Respond to guest inquiries with accurate information about the spa, salon, and fitness areas * Ensure smooth operation of the spa, Juice Bar, and fitness center; complete all shift duties as assigned * Respond to guest requests, complaints, and inquiries in a professional, courteous, and timely manner * Attend all scheduled departmental meetings * Remove trash from work areas and transport to designated disposal areas * Maintain cleanliness and presentation standards throughout the spa and fitness center * Restock guest refreshments, supplies, and Juice Bar inventory as needed * Restock and maintain the fitness center * Adhere to AAA standards and departmental policies * Follow all grooming and appearance standards as outlined by leadership

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: • Provide friendly, fast, and helpful guest service to all guests and team members., • Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives., • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction., • Responsible for supporting compliance to departmental budgets., • Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs. Ensures guest service standards are followed by all team members and addresses issues as they arise., • Ensures efficient operations table games protection during assigned shift., • Monitors chips and cash transaction between dealers and guests and ensures that proper payout amounts are paid to s, in accordance with established procedures., • Accounts for chips on assigned games. This includes making fills and credits as needed., • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. • High school diploma or GED required; six months to one year experience in Table Games or equivalent combination of education and experience., • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate., • Excellent skills in both written and oral communication., • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table Games operating systems., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. This job may or may not have supervisory responsibilities. • Manages work procedures and expedites workflow. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Team member must be able to qualify for licenses and permits required by federal, state, and local regulations. Must obtain a First Aid/AED certification. Must successfully complete C.A.R.E or TIPS training. PHYSICAL DEMANDS The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Job Description The Revenue Audit Manager ensures that departmental and functional procedures, internal controls, and reporting conform to Jamul Casino’s procedures, policies, and NIGC regulations while directing specific areas within the overall audit department operation. The Manager will be hands on with the ability to complete the job duties of the Revenue Auditors for both gaming and non-gaming areas. The Manager works to ensure processes are operating effectively and efficiently, implementing best practices and improvements per casino standards, evaluates new products, service, and technology and maintains knowledge of current and evolving industry trends. QUALIFICATIONs AND REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. • Bachelor’s degree in related field or equivalent work experience., • 5 + years of progression casino experience in a similar auditing leadership role., • 3 + years Gaming Revenue Audit experience, • 3 + years Gaming Internal Control experience, • 3 + years General Accounting experience, • Knowledge of Excel, Gaming and POS platforms., • Strong knowledge of (Gaming audit) table games, slots, Poker, F&B and Other revenues’ audit required., • Knowledge of Gaming MICS., • Knowledge of Title 31., • Gaming License required., • Manage the revenue audit team to ensure the completion of all daily revenue audits., • Ensure all related policies and procedures are adhered to., • Assist the Director of Finance on all daily Accounting entries., • Complete journal entries, reconcile balance sheet accounts, and produce various revenue reports and statistical analysis., • Train, cross-train, schedule and ensure coverage for all daily audit functions., • Ensure compliance with Gaming Control Regulations and Minimum Internal Control Standards for all Gaming Departments., • Responsible for providing guidance and daily supervision to staff in the Revenue Audit department. Supports and administers operational goals and monitors achievements of performance and profit objectives., • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to deadlines., • Responsible for supporting compliance to departmental budgets., • Fulfills the duties of a revenue auditor., • Monitor compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws., • Execute procedural policies for audits, make corrections or revisions as needed., • Complete financial spreadsheets and updates information on a regular basis., • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise., • Manages work procedures and expedites workflow., • Communication: Believes in the importance of keeping others informed. Spends time clearly defining expectations., • Leads and Develops a High-Performing, Inclusive, and Diverse Workforce: Creates a culture of high-performance and team member engagement., • Assesses skills of team members and provides developmental opportunities to enhance current and future performance. Holds self and others accountable and enforces high standards. Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. PHYSICAL DEMANDS The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: • Provide friendly, fast, and helpful customer service to all guests and team members., • Protect company assets by observing the activities of employees and guests via surveillance cameras., • Review surveillance coverage on cases of guest/internal control disputes., • Complete daily activity report and note any pertinent facts., • Monitor recording equipment, and check equipment operation., • Report all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements., • Comply with any reasonable request made by the Surveillance Shift Manager or Manager, • Conduct on-the-job training on casino operations and equipment., • Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner., • Understand and adhere to regulatory, department and company policies and procedures., • Protect and preserve assets of the company., • Perform all job duties in a safe and responsible manner., • Perform other job related and compatible duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. • Associates Degree from a college or university; or equivalent combination of education and experience, • Minimum of two years related experience and/or training preferred, • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to write accurate reports and correspondence, • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and apply concepts of basic algebra., • Ability to speak effectively after groups of management or team members of the organization, • Ability to earn and maintain TiPS certification, • Must be able to acquire and maintain appropriate gaming license LANGUAGE SKILLS Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. PHYSICAL DEMANDS The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: • Provide friendly, fast, and helpful customer service to all guests and team members., • Provide accurate and efficient dealing while following proper game procedures., • Perform accurate chip and cash transactions., • Observe or receive wagers from customers and take or pay the appropriate game outcomes., • Maintain game security and protect company assets at all times., • Assist customers in understanding the rules and ensure adherence to established policies and procedures., • Pay winning bets and collect losing bets., • May deal in gaming tournaments, • Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge., • Provide customers with information on how to play the game if requested., • Must adhere to regulatory, department and company policies., • Perform all job duties in a safe and responsible manner., • Perform other job related and compatible duties as assigned. ADDITIONAL RESPONSIBILITIES When operating as a Supervisor, additional duties include the following: • Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives., • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction., • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise., • Manages work procedures and expedites workflow., • Provides coaching and counseling to team members. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. • High school diploma or equivalent, • Must successfully complete dealer training or have previous casino dealing experience, • Must be fast and accurate in handling cash, • Six months experience in customer service field preferred, • Must be able to successfully complete an audition displaying adequate Table Games Dealing skills, • Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets, • Must possess good manual dexterity for quick and accurate handling of chips, cards and money, • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table Games operating systems., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner., • Ability to earn and maintain TiPS certification. LANGUAGE SKILLS Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Possess ability to operate an adding machine and have basic computer skills. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee will be exposed to prolonged standing for extended periods of time (shift duration). The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Employee will be exposed to an environment containing unrestricted second-hand tobacco smoke.

Job Description FSLA STATUS: Non-Exempt/Full Time WORKDAY/HOURS: Monday-Friday: Exact Hours May Vary APPOINTED BY: Chief Executive Officer BASIC FUNCTIONS: Assists with coordination of dispatching vehicle paperwork, such as record keeping for Caltrans grants and other duties as assigned and outlined below, to ensure the efficient operation of the SMSC Transportation Department. DUTIES AND RESPONSIBILITIES: • Responsible to have working knowledge of all SMSC policies and procedures for reporting accidents, injuries, and behaviors of staff and consumers., • Assures all vehicles have proper identification, insurance coverage, and registration., • Organizes training sessions for new staff orientation, annual trainings of all staff as well as retrains staff when needed., • Monitors and corrects minor vehicle PMI’s and vehicle repairs are completed in a timely manner, • Regularly review procedures where services provided can be upleveled., • Assumes the role of manager when and if the transportation manager is out, which may include locking up, monitoring vehicle maintenance schedule and prepare monthly transportation invoices for SDRC billing., • Conduct regular safety audits on equipment., • Stay up to date with safety regulations., • Ability to prepare bi-monthly reports of hours worked by transportation drivers and aids to be submitted to payroll, when needed., • Works with the transportation manager with the coordination of Caltrans grant requirements and all necessary paperwork., • Assists the transportation manager with documenting, reviewing, and processing complaints, incidents, and accidents with the executive director., • Provide assistance to drivers with vehicle problems, as directed by the transportation manager., • In conjunction with the transportation manager, assure all vehicles are ready for annual CHP, DOT, Caltrans and SDRC inspections., • Assist transportation manager in assuring all vehicle completion repair forms are filled out and signed by vendors and filed for CHP and other inspections as needed., • Works with transportation coordinator with daily schedule of vehicles for daily program, when needed., • May be asked to perform other duties, i.e.: assisting in programming if there is a need for additional staff, making deliveries, temp checks, data input, etc. as determined by transportation manager., • Other duties may be assigned, as needed, to ensure the safe and effective daily operation of the SMSC transportation program. PHYSICAL DEMANDS/REQUIREMENTS: The employee must regularly lift and/or move up to twenty-five pounds; frequently lift and/or move up to fifty pounds; and occasionally lift and/or move up to seventy-five pounds. Specific vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus are required. Occasionally there may be situations requiring high stamina and walking distances up to half a mile in length. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee frequently works near moving mechanical parts and is exposed to fumes or airborne particles. The employee occasionally works in outside weather conditions. The noise level in the work environment is usually loud and a very fast paced environment. QUALIFICATIONS: • Minimum of two years’ experience in a similar position., • Valid California Class B Driver’s License with Passenger Endorsement is required., • CPR and First Aid training is required., • Experience working and transporting adults with development disabilities and sensitivity to elderly people and volunteers is essential., • Must possess good oral communication and listening skills., • Strong knowledge base and efficiency concerning the use of computers and telephone is required (such as Microsoft Office and Excel)., • Able to work on a schedule that includes occasional evenings and weekends; be available for on-call duty after hours, one week per month., • Demonstrate ability to supervise and train staff in the preparation and procedure of the transportation department., • Ability to collaborate with management, staff, consumers, care providers, parents, social workers, and other community agencies., • Excellent written and oral communication skills, planning, and organizational skills., • Ability to work effectively in a constantly changing environment and maintain a work pace appropriate to the workload., • Possess excellent multitasking skills to meet deadlines and maintain confidentiality., • Must be able to pass a pre-employment drug test., • Must be able to obtain and require criminal records clearance., • First Aid and CPR are required for the position., • DOJ Exemption Required, • Adheres to the *Mission Statement, Vision, and Values of St. Madeleine Sophie’s Center *Mission of St. Madeleine Sophies Center is to educate and empower individuals with intellectual and developmental disabilities to realize their full potential. Vision: St. Madeleine Sophie’s Center serves individuals with intellectual and developmental disabilities through nationally recognized innovative programs. We combine our culture of care and creativity with quality programs to provide liberal arts education, practical skills development, employment, and dignity for life. Values: Integrity, Innovation, Creativity, Advocacy, Quality, Sustainability, Education, Leadership, Kindness.

Job Description Guest Service: • Assist waiter in greeting and seating guests in a friendly and efficient manner., • Help set up dining tables with utensils, napkins, glassware, and condiments., • Assist in taking drink and food orders from guests when needed, under the supervision of wait staff., • Clear empty dishes and glasses from tables promptly to maintain cleanliness and ensure guest comfort., • Respond to guest needs, such as providing additional napkins, refilling water glasses, and offering condiments., • Assist waiters with the delivery of food and beverages to tables in a timely and efficient manner., • Ensure that all items ordered by guests are brought out accurately and quickly., • Refill water, bread baskets, and other necessary items during the meal., • Maintain the cleanliness of the dining area by regularly clearing away dirty dishes, trays, and glasses., • Set up and break down dining areas according to the restaurant’s standards., • Assist in resetting tables between guests, including cleaning and organizing chairs, tables, and menus., • Restock items such as napkins, straws, condiments, and trays to ensure the dining area is fully prepared., • Collaborate with waiters and other staff members to provide excellent guest service and a smooth dining experience., • Maintain effective communication with the kitchen, front-of-house, and bar teams to ensure accurate and timely service., • Maintain cleanliness and organization of the dining area in compliance with resort safety and sanitation standards., • Follow all health and safety protocols, including proper handling of food and beverages., • Ensure that tables and service areas are sanitized and ready for the next guest., • Support special events, banquets, or private functions when necessary, including setting up and cleaning up., • Perform additional duties as assigned by the restaurant manager or supervisor to ensure smooth operations, • Other duties and responsibilities may be assigned as necessary To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. · High school diploma or equivalent · Six months’ experience in food & beverage service preferred · Knowledgeable of food and wine · Must possess excellent interpersonal skills · Available to work required schedule which may include nights, weekends, holidays, and overtime as needed

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: • Provide friendly, fast, and helpful customer service to all guests and team members., • Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives., • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction., • Produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service., • Responsible for supporting compliance to departmental budgets., • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise., • Assists with maintaining of cost control methods and procedures by monitoring consistent pars and inventory in each restaurant., • Assists Chef de Cuisine with administrative duties, such as tracking/maintenance of attendance records., • Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards., • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. • Associates Degree (A.A.) in culinary or related field; minimum of two years culinary experience, or equivalent combination of education and experience. Minimum of one year previous supervisory experience required., • Must have excellent verbal and written communication skills., • Must be proficient in Microsoft applications (Excel, Word, and Outlook)., • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate., • Ability to write reports, business correspondence, and procedure manuals., • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. This job may or may not have supervisory responsibilities. • Responsible for staff development and training programs., • Responsible for rewards and recognition program to maximize employee engagement., • Evaluates team members within department and delivers constructive feedback to employees in regard to performance., • Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs., • Manages work procedures and expedites workflow., • Provides recommendation for employee performance (disciplining, coaching, and counseling) Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. PHYSICAL DEMANDS The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: • Provide friendly, fast, and helpful customer service to all guests and team members., • Assist server with guests dining experience., • Complete any task assigned by dining room manager, chef, or supervisor, • Responsible for clearing all table and resetting them for new seating in accordance with venue standards, • Ensure each table is ready for guests arrival in accordance with venue standards, • Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables, • Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them, • Monitor tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area, • Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards, • Attendance at pre-shift meetings, • Responsible for maintaining a regular and consistent attendance record, • Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation, • Declare tips through time and attendance system at the end of each shift, • Attend all departmental and company training programs or meetings as directed., • Compile information, complete and submit reports as needed., • Adhere to all company policies and procedures., • Adhere to all gaming laws and regulations., • Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter., • Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be at least 21 years of age., • Read, write legibly, understand and speak English, • Excellent customer service/communication skills, • Available to work required schedule which may include nights, weekends, holidays and overtime as needed, • Must meet professional appearance standards as prescribed by company policy, • Must be able to respond to visual and oral cues, • Able to work in constricting areas, • Able to tolerate second-hand smoke, noise, bright lights, • Able to work at a fast pace in often crowded/noisy environment, • Ability to earn and maintain a current Food Handlers Card, • Ability to earn and maintain RBS Certification within 60 days of employment., • Must be able to acquire and maintain appropriate gaming license. LANGUAGE SKILLS Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. PHYSICAL DEMANDS The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Job Description JOB TITLE: Direct Support Professional APPOINTED BY: Chief Executive Officer RESPONSIBLE TO: Program Manager BASIC FUNCTIONS: Perform duties under the direct supervision of the Program Manager. Works directly & supervises adults with mild to profound developmental disabilities by providing daily training and instruction for achieving program participant goals and objectives and essential direct care services to individuals. DUTIES AND RESPONSIBILITIES: • Strong emphasis on customer service is required., • Ability to exhibit professionalism, courtesy, and flexibility when working with students and families on all assigned duties., • Must demonstrate good computer/database management skills. Proficient in Excel., • Must have knowledge utilizing Zoom and Microsoft Teams., • Must possess good verbal and written communication skills., • Must demonstrate ability to multi-task, prioritize, and manage time effectively., • Must possess excellent attention to detail., • Understand the goals and services of the program outlined in the Program Design., • Provide job site training and instruction to the work crew as outlined by the organization., • Understand the strengths, weaknesses, and needs of members of persons served., • Reflect a work pattern like non-disabled adult workers using age-appropriate equipment., • Develop and maintain the worker’s functional skills, self-advocacy, employment training, community integration, self-care, and social recreation as required by the organization., • Maintain awareness of worker’s rights at all times., • Monitor and report any concerns related to health and safety to the Program Manager or designee. This includes any documented or suspected unlawful discrimination, adult abuse, or harassment., • Complete all documentation as required by the organization., • Be able to establish appropriate communication levels with both workers and fellow peers., • Attend all meetings assigned including ISP meetings, staff meetings, and other meetings as required based on job duties., • Assist in developing worker assessments, training curriculum, and individual Service Plans (ISP)., • Promote positive encouragement to reinforce desirable behavior., • Implement daily lesson plans., • Maintain professional growth by attending in-service training sessions as assigned., • Must have a working knowledge of all SMSC policies and procedures on confidentiality., • Ensure that all programs and Regional Center standards, Lanterman Act, and other applicable requirements are maintained., • Follow all applicable laws, rules, and regulations pertaining to the Lanterman Act Title 17 and Title 22 of the State of California., • Expected to provide transportation for program participants to a variety of activities in the community using Organization vehicles., • Responsible for all other duties as assigned by the program manager to ensure the safe and efficient daily operation of the program., • Expected to provide appropriate personal care to program participants based on individual needs., • Based on department needs, additional training may be required, i.e., Pro-ACT or any other applicable training. PHYSICAL DEMANDS/REQUIREMENTS: Individuals will regularly be required to stand, walk, sit, talk, and hear, use hands and fingers to handle or feel objects, tools, or controls, reach with hands and arms; occasionally required to climb or balance; frequently bends, twists, stoops, and kneels; and will assist with lifting and transferring adults from wheelchairs to a variety of locations within the organization or in the community. Occasionally, you may have to lift up to 50 lbs. for program participant safety or setting up activities. You may be required to work outside in all weather conditions. You may be required to walk distances up to one mile in length. Occasionally, there will be situations requiring high stamina. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. WORK ENVIRONMENT: Work is in various professional work sites, indoors and outdoors. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • Must be 18 years of age., • Minimum high school diploma or GED required., • Preferred six months of direct care or direct training of people with intellectual, developmental, learning, or physical disabilities or equivalent experience in social services, • Preferred Disability Professional Services Certificate or enrollment in Disabilities Services Management Certificate classes, • Must be able to conform to applicable laws, rules, and regulations pertaining to Title 17 and Title 22 of the State of California, • Must be able to read, write, and understand English., • Must be able to pass pre-employment drug and alcohol tests., • Must complete a pre-employment health screening/TB test., • Must be able to obtain and maintain clearance for required criminal records., • Valid CA Drivers License, clean DMV Report, and 12 months of licensed driving experience

Job Description The Poker Host position is responsible for developing and maintaining valuable relationships with players through exceptional customer service skills. The Poker Room Host contributes to our continued business success by providing unsurpassed guest service, personal and professional dedication to our Mission, Vision, and Values, and demonstrating a high level of integrity and ethical standards. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: • Provide friendly, fast, and helpful customer service to all guests and team members, • Greet guests as they enter the Poker Room, take guest’s name and register guest by entering the information into the automated poker scheduling/seating system., • Answer Poker Room telephone and take guest information and register them electronically., • Monitor seating lists and seat guests as space/games become available., • Guide new guests through the buy-in and seating process., • Run chips for guests by receiving guest’s request and bringing the chips to the guest., • Convert currency for gaming chips from the chip bank., • Maintain a professional, friendly and courteous atmosphere providing the customer with a pleasant gaming experience., • Resolve guest general concerns and direct guests to Poker Shift Manager as needed., • Explain and interpret basic rules of poker and betting., • Advised Poker Shift Manager of any player disputes or arguments that may arise during the game., • Establishes a direct line of communication with all service departments for the purpose of caring for variety levels of players., • Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations., • Devotes significant time being visible and available on the casino floor to meet and greet guests during individual visits as well during special events., • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs, • Must have intermediate computer knowledge; MS Office (Word, Excel, and Outlook), Sales Force (CMS); ACSC preferred., • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner., • Perform other duties as assigned QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. • High School diploma or equivalent is required., • One (1) year of hosting experience with adequate customer following preferred., • Must possess excellent oral and written communication skills., • Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.)., • Ability to earn and maintain TiPS certification. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must obtain a First Aid/AED certification. Must successfully complete C.A.R.E or TIPS training. Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier. PHYSICAL DEMANDS The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Job Description Jamul Casino is San Diego’s newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck – all opening in the early part of 2025. Jamul Resort offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members’ well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, fitness center, complimentary EV charging and much more. It’s no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 and 2024 by San Diego’s Business Journal. 1. Guest Service: • Greeting and welcoming guests in a friendly and professional manner., • Taking beverage orders from guests and relaying them to bartenders., • Ensuring prompt and courteous delivery of drinks to guests., • Assisting to handle guest inquiries, complaints, and requests to ensure satisfaction. 2. Bar Operations Support: • Assisting bartenders in preparing and serving alcoholic and non-alcoholic beverages., • Monitoring and maintaining the cleanliness of the bar area, ensuring that workstations are organized., • Refilling and stocking bar supplies, including glasses, napkins, straws, garnishes, and liquor., • Ensuring all necessary equipment is clean and functioning, such as cocktail shakers, ice machines, etc., • Assisting in the preparation of simple cocktails, soft drinks, and other beverages. 3. Cash and Inventory Management: • Assisting in tracking inventory and maintaining accurate records of stock levels., • Ensuring the proper handling of cash, processing guest payments, and making change., • Reporting low stock levels to the Bar Manager or Supervisor for replenishment. 4. Health and Safety: • Following all food safety and hygiene standards., • Ensuring the bar area complies with resort’s safety, sanitation, and health standards., • Handling glassware and bar equipment safely to prevent accidents., • Ensuring responsible service of alcohol by monitoring guest consumption. 5. Teamwork and Collaboration: • Working closely with other bar staff and kitchen personnel to ensure efficient operations., • Maintaining effective communication with other team members to ensure smooth service., • Assisting other areas of the resort as required, including serving drinks at events or private functions. 6. Other Duties: • Participating in training and development programs to improve service skills., • Assisting in setting up and breaking down the bar area for special events or daily operations., • Excellent customer service/communication skills, • Available to work required schedule which may include nights, weekends, holidays, and overtime as needed, • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. · Ability to earn and maintain Gaming License. · Ability to earn and maintain TiPS certification. · Ability to earn and maintain a current Food Handlers Card. · Ability to earn and maintain RBS Certification within 30 days of employment.