The Administrative Assistant is a member of the corporate team, supporting the achievement of the mission: The Administrative Assistant will contribute to this mission by providing support for, and participating in, key processes and programs that sustain the purpose and overall goal of the organization. This person will work with the Director and other staff to ensure that all administrative and facility needs are met through the provision of high-level administrative work. • Provide administrative support, research, preparing reports and memos, managing correspondence • Manage and arrange Google calendar, contacts, conference bridges, appointments and events, in accordance with department and company policies, and guidelines. • Coordinate team meetings including team and large group meetings. • Coordinate and execute special projects and initiatives as directed • Coordinate meeting logistics, and prepare meeting presentations and materials as directed • Ensure that office operation runs smoothly, including the proper maintenance of electronic work tools; liaison with suppliers for the maintenance of these tools, etc. • Provide exceptional customer service via email and by phone to clients, co-workers, external partners, callers and visitors of the Website • Create and maintain accurate administrative procedure manuals to ensure efficient operations • Organize, maintain, and periodically audit the company filing system (electronic) • Recommend opportunities for increased efficiency and process improvements • Light accounting • Attend occasional special events (may include weekends) • Work under minimal supervision and interact with company personnel at all organizational levels. Must maintain strict confidentiality on sensitive issues • Other duties as assigned • We are looking for an Administrative Assistant who takes pride in a job well done. Someone who is upbeat, hungry to learn and has a natural curiosity to want to figure things out. Qualifications • Genuine interest in helping others • Excellent written and verbal communication skills • Strong attention to detail • Excellent organizational skills • Strong data entry and analytical skills • Ability to effectively prioritize and meet deadlines for a wide variety of assignments • Experience working with and maintaining highly sensitive and confidential information • Flexible • Ability to operate standard office equipment and troubleshoot issues • Efficient in Microsoft Office Suite • Preferred, working knowledge of QuickBooks • Sound judgement and decision making ability • College Diploma (required) • Bachelor’s Degree (preferred) • 5+ years' experience in a virtual office environment • Fluently bilingual (En/Fr), Spanish and other languages, an asset. Additional Information LOCATION Work from your Home-Office Can work from anywhere from Canada or USA, as long as we have openings in your area. EDUCATION College, Finished Minimum 5 years Experience Training in Business Administration, Marketing or Communications, is preferred. REMUNERATION: Based on experience SCHEDULE: Flexibles hours Part-Time (minimum 15hours per week) or Full-Time (40hours) Week-days, Evening & Week-end Shifts available START DATE: a.s.a.p
For our Customer Service Call Center Reps it's all about helping others. We're looking for people with strong communication skills and a knack for problem-solving to join our call center team and support our customers. We'll provide you with training and a solid base of insurance knowledge so that you can feel confident you're providing the best possible customer service. Whether answering questions about billing, explaining policy coverage or assuring available products are offered, you'll be the voice of Progressive to our customers. You'll have the support of a collaborative team, which includes ongoing coaching and development. Start Date: ASAP Duties & Responsibilities: - Build trust by understanding the unique needs of our customers, and resolving those needs effectively and efficiently - Help customers with insurance needs like adding/or processing renewals, cancellations, reinstatements, and payments Qualifications: - One or more years of college education or relevant work experience - Work or educational experience must include: - Customer service, sales and/or influencing others - Fast paced and changing environment - Multitasking and time management skills - Effectively communicating verbally and in writing Benefits & Perks: Benefits for eligible employees include: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans.Paid Time Off and Holidays with Generous Company Discounts annual given a car ( This is to help to Motivate staff towards commencement ) Apply now to find a job you'll love! Equal Opportunity Employer Additional Information Job Status/Type: Full Time & Part time Employee Job Category: Customer Support/Client Care Reference Code: 132636