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  • Guest Experience Specialist
    Guest Experience Specialist
    2 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Paid Vacation time, • Pet Insurance - because At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact What You'll Do Guest Communication \& Recovery • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management \& Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation \& Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights \& Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Clinical Pharmacy Specialist
    Clinical Pharmacy Specialist
    2 days ago
    $133099.2–$173035.2 yearly
    Full-time
    Uniondale

    Clinical Pharmacy Specialist Job LocationsUS-NY-Cooperstown ID 2025-13065 Category Pharmacy Position Type Regular Full-time Shift Days Overview Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. Responsibilities The Clinical Pharmacy Specialist (CPS) is a credentialed member of the Bassett Medical Staff who provides excellence in the continuum of care as a member of the patient care team, and facilitates a culture that engages employees, fosters innovation, and sustains program implementation. The CPS is responsible for assuring that optimal clinical services as offered under the auspices of the Section of Clinical Pharmacology, Department of Pharmaceutical Care Services are provided to patients on a daily basis. To achieve this, the CPS: Facilitates the development, implementation, and maintenance of systems/programs that promote desirable patient outcomes through the use of appropriate, safe, and cost-effective therapies, as well as promoting education and understanding of the same throughout the healthcare system. Serves as a clinical liaison and primary source of medication information for Network stakeholders including Departments of Pharmacy, Medicine, and Nursing Recommends appropriate, safe, and effective therapies including pharmacological for patients Performs wide range of clinical services including in- or outpatient services, critical care, antimicrobial stewardship, anticoagulation management services, pain management recommendations Develops or contributes to the development of various policies, protocols and service implementations Provides clinical support to other pharmacists and pharmacy unit activities Acts as an active member of various committees, subcommittees, and workgroups as appointed. The CPS is expected to dedicate approximately 70% time-effort to clinical practice as generally explained above and 30% time-effort to teaching, research, scholarship, and service (including committee functions). Inpatient staffing may be employed on an as needed basis. Facilitate the development, implementation, and maintenance of systems/programs that promote desirable patient outcomes through the use of appropriate, safe, and cost-effective medication therapies Serve as a clinical liaison and primary source of medication information for various stakeholders including the Departments of Pharmacy, Medicine, Nursing, and other relevant individuals or departments Facilitate a culture that engages employees, fosters innovation, and sustains program implementation Initiate, and maintain, and advance individual teaching, research, and scholarship efforts Provide effective teaching in the area of clinical pharmacology for various healthcare professionals. Precept pharmacy and medical students and residents Qualifications Education: Doctor of Pharmacy Degree - from an ACPE (Accredited School of Pharmacy), required Experience: Post-Doctoral Residency and/or Fellowship training in Clinical Pharmacy and/or one of its sub-specialties such as Critical Care, Infectious Disease, Anticoagulation, or Pain Management, required Licensure/Certifications: NYS License as a Pharmacist or eligible to obtain prior to beginning employment and must maintain NY State Pharmacist license in good standing throughout employment, required Board Certification in Pharmacotherapy or a pharmaceutical sub-specialty (BCPS, BCACP, BCCCP, etc.) or other recognized national certification in area of expertise (CACP), or intent to obtain upon acceptance of position, required Skills: Clinical Skills Coaching Teaching Problem Solving Computer Skills Reading/Writing/Comprehension Focusing Adaptability Leadership Physical Requirements: Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects Occasional balancing, climbing, crouching, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, repetitive motion, standing, stooping, walking Frequent typing/clerical/dexterity, seeing/monitor/computer use, talking, visual acuity (color, depth, perception) Travel: Occasional Travel - The job may require travel from time- to-time, but not on a regular basis Total Rewards Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include: Paid time off, including company holidays, vacation, and sick time Medical, dental and vision insurance Life insurance and disability protection Retirement benefits including an employer match And more! Specific benefit offerings may vary by location and/or position. Pay Transparency Statement (Text Only) Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Min USD $133,099.20/Yr. Max USD $173,035.20/Yr. EEO Statement (Text Only) We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

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  • Animal Caretaker /Pet Care Specialist
    Animal Caretaker /Pet Care Specialist
    23 days ago
    Full-time
    West Orange

    Animal Care Attendant Do you love working with animals and are passionate about their care? We would love to work with you! We are seeking an Animal Care Attendant who will share our commitment to prove exceptional care to all of our patients and their owners. The right candidate must work well with others, possess a strong work ethic for dependable patient care and the ability to communicate with clients when required. Medical and non-medical boarders can stay with us 7 days a week, therefore applicants must be able to work weekends and holidays. We care for dogs, cats, reptiles and other small and furry mammals (ferrets, guinea pigs, rabbits...). Overnight shifts are not required. Punctuality is imperative. Having your own transportation a must. Experience preferred. Duties include but are not limited to the following: -Care of hospitalized and boarding patients including daily walks, cage cleaning, exercising, feeding, observation for signs of illness, medicating, bathing dogs and cats when necessary and keeping animals clean. -General and detailed maintenance and cleaning of hospital inside and out, including public and employee areas, sidewalks/parking area to be kept neat, clean and odor free for our clientele. Sweeping, shoveling, vacuuming, mopping. Stocking the hospital and office areas. -Assisting the Doctors and Technicians when required with the patients. The position requires the ability to lift 30-40 lbs, and learning animal restraint techniques. Benefit Conditions: Only full-time employees eligible COVID-19 Precaution(s): Personal protective equipment provided Sanitizing, disinfecting, or cleaning procedures in place Work Remotely No Job Types: Full-time, Part-time Pay: From $15.92 per hour Benefits: Employee discount Health insurance Paid time off Experience: Kennel: 1 year (Preferred) Ability to Commute: West Orange, NJ 07052 (Required) Work Location: In person

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  • Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    1 month ago
    $13–$25 hourly
    Full-time
    Manhattan, New York

    Become part of Fifth Avenue's premier new dining destination! QuanJuDe New York is seeking passionate, proactive, and motivated individuals to join the founding team of our much-anticipated U.S. flagship restaurant! With a prestigious 160-year history and global acclaim—underscored by our Vancouver outpost earning a Michelin Star for three consecutive years—our brand is bringing its legendary signature flavors, elevated by a modern, refined experience, right to the center of NYC. We offer a variety of rewarding career paths and are dedicated to building a culture centered on excellence and unparalleled guest service. If you have a strong commitment to service and genuine enthusiasm for hospitality, we look forward to receiving your application! We offer a competitive compensation package, with details negotiable. Front of House (FOH) Positions - Organized by Importance & Category I. Senior Management 1. General Manager (GM) • Responsibilities: Oversees all restaurant operations (FOH & BOH), P&L management, strategic planning, staff leadership, ensuring exceptional guest experiences and brand standards., • Experience: Extensive senior management experience in high-volume, upscale/fine dining required. 2. Assistant General Manager (AGM) • Responsibilities: Supports the GM in all aspects, manages daily FOH operations, staff scheduling and supervision, inventory control, guest relations resolution., • Experience: Strong FOH management experience in upscale dining required. 3. Marketing Director • Responsibilities: Develops and implements marketing strategies, manages brand communications, PR, advertising, social media oversight (must be proficient in major platforms like Instagram, TikTok, etc.), analyzes market trends. Must be familiar with the NYC F&B scene. 1. Floor Manager • Responsibilities: Manages dining room service flow, supervises floor staff, ensures service standards are met, handles guest interactions and resolves issues during service., • Experience: FOH management or supervisory experience in a high-quality restaurant required. 2. Bar Manager • Responsibilities: Oversees all bar operations, beverage inventory management, ordering, cost control, develops cocktail menu, manages bar staff., • Experience: Bar management or extensive high-end bartending/supervisory experience required. 3. Sommelier • Responsibilities: Responsible for maintaining and updating the wine list, cellar organization, providing expert wine service and pairing recommendations to guests, and conducting staff wine training. 1. Server Captain • Responsibilities: Leads a service section, provides exemplary service to guests, assists with training junior servers, may handle special guest requests or VIP tables., • Experience: Extensive fine dining server experience with demonstrated leadership potential required. 2. Expo Lead / Support Leader • Responsibilities: Responsible for ensuring cleanliness of the expo/pass area; ensuring timely and accurate food dispatch in correct sequence; coordinating Food Runner/Support staff; training new support team members., • Experience: Experience as an Expediter or Senior Food Runner preferred, with leadership potential. 3. Server (HIGH TIPS) • Responsibilities: Provides attentive and knowledgeable table service, explains menu items, takes orders accurately, ensures guest needs are met throughout their dining experience., • Experience: Fine dining server experience required; candidates with strong sales awareness and skills (e.g., able to perform upselling and product recommendations) are preferred. 4. Bartender • Responsibilities: Prepares high-quality alcoholic and non-alcoholic beverages, interacts with guests at the bar, maintains bar cleanliness and inventory, follows recipes precisely., • Experience: Professional bartending experience required; specialized craft cocktail/mixology experience preferred for a stronger focus. 5. Host Leader • Responsibilities: Leads the daily operations of the host team, manages shifts, assists with training new hosts, handles complex reservations or guest inquiries, ensures efficient and organized front desk operations., • Experience: Extensive host experience with demonstrated leadership or training capabilities required. 6. Host / Hostess • Responsibilities: Greets and seats guests, manages reservations flow, answers phones professionally, maintains a welcoming atmosphere at the entrance. Reports to Host Leader or Manager., • Experience: Prior hosting or customer service experience in reputable establishments preferred; excellent communication and customer service awareness are essential; candidates with sales potential or related experience are preferred. 7. Server Assistant • Responsibilities: Responsible for maintaining table cleanliness, assisting with resetting tables, providing water service, restocking service stations with supplies and cutlery, and other support tasks., • Experience: No specific experience required, but relevant F&B experience is a plus; attention to detail and service orientation are key. 8. Food Runner / Support • Responsibilities: Responsible for accurately and efficiently running food orders, assisting with clearing tables, and ensuring correct corresponding tableware is provided for different dishes. Positive attitude required; training provided. 1. Social Media Specialist • Responsibilities: Creates engaging content (photos, videos, copy), manages daily posting and community interaction on relevant platforms, assists with website updates. 1. Executive Chef • Overall responsibility for kitchen operations, menu development, cost control, team management, and quality assurance. 2. Sous Chef • Assists Executive Chef in daily kitchen management. 3. Wok Chef • Expertise in various high-heat wok cooking techniques for assigned dishes. Experience required. 4. Head Butcher • Supervises all cutting, portioning, and initial preparation of ingredients (including 'Shui Tai' duties like cleaning/processing seafood, poultry, and vegetables), manages the cutting team, ensures consistency and quality. Experience required. 5. Butcher • Performs precise cutting, portioning, and preparation of various meats, seafood, poultry, and vegetables according to specifications. 6. Steamer Chef • Responsible for the preparation and quality control of stocks, broths, soups, and stews; manages the steaming station; potentially handles processing and storage of bulk ingredients. 7. Peking Duck Chef • Specialist in the entire process of preparing and roasting Peking Duck, managing dedicated ovens and equipment. Specific experience required. 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Referral program Vision insurance

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  • Sales Consultant
    Sales Consultant
    1 month ago
    $59000–$138000 yearly
    Full-time
    Elizabeth

    We are seeking a motivated and dynamic Car Sales Executive to join our team. In this role, you will be responsible for engaging with customers, understanding their needs, and guiding them through the car buying process. You will play a crucial role in promoting our inventory and ensuring customer satisfaction while achieving sales targets. The ideal candidate must have hands-on experience managing the full sales process from A to Z and be comfortable working with DealerCenter CRM. Responsibilities: • Handle the entire sales process, from lead to close, • Follow up aggressively with internet and walk-in leads, • Schedule and confirm appointments, • Prepare customers for test drives, including verifying and signing all required documentation, • Conduct test drives professionally and compliantly, • Present financing and pricing options clearly and confidently, • Close deals efficiently while maintaining compliance, • Maintain consistent follow-up after the sale for retention and referrals, • Update and manage all activity through DealerCenter CRM Qualifications: • Bilingual in Spanish, • Must have automotive sales experience in New Jersey, • Experience using DealerCenter CRM is required, • Strong communication and follow-up skills, • Self-motivated, goal-oriented, and driven to succeed, • Understanding of all documents needed prior to test drives, • Ability to work independently and in a fast-paced dealership environment, • Valid driver’s license Join us as an Automotive Sales Specialist and be part of a vibrant team dedicated to delivering outstanding automotive solutions! Your energy, communication skills, and drive for success will propel your career forward while helping customers find their perfect vehicle. Benefits: • Referral program, • Paid time off, • Employee discount, • Employee assistance program, • Opportunities for advancement Pay: $58,733.99 - $132,650.00 per year Work Location: In person

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