Employee housing jobs in Houston, Texas - Page 8Create job alerts

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. RESPONSIBILITIES • Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook., • Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements., • Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews., • Documents lease violations and coordinate evictions., • Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues., • Ensures the property's maintenance team members respond and complete resident service requests., • Assisting tenants with requests, questions, problems, and complaints., • Alerting staff of move ins, move outs, any emergencies., • Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors., • Responsible for regularly tracking arrears and following up with tenants per the company policy., • Oversee the lease renewal program for appropriate retention rate., • Works within house legal team to track status of rent payments., • Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily., • Create purchase orders in Yardi., • Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours., • Perform or assist with any operations as required to maintain workflow and to meet schedules., • Perform other duties as needed. Benefits • Generous employer contribution for Medical and Dental through United Healthcare., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12 paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: To perform the job successfully, the following skills and/or experience are required to qualify for the position. • Two (2) years of experience in affordable housing leasing or property management., • Knowledge and experience in the local residential market., • Experience with EIV and Yardi., • Proficient in Microsoft Office Suite., • Strong written and verbal communication skills., • Great Customer Service skills., • Able to learn and work with property management applications. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Why The Morgan Group? At The Morgan Group, we are more than our 70+ multifamily properties — we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success — they guide how we hire, reward, and evaluate every member of the Morgan team. Morgan Core Values We are Self-Starters • In it to win it, • We take initiative, • We are team players, • We are inclusive, • We are reliable, • We seek excellence, • We learn from our mistakes, • We strive to improve, • Embrace challenges & be optimistic, • We are resilient, • Choose positivity, • Do the right thing, • We are honest and have high integrity, • We make good decisions, • Advancement opportunities, • Training, • Low-cost Medical, Dental, Vision, • Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care), • Health Savings Account, • Voluntary Life Insurance, • Long-Term Disability Insurance, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • 401K (Traditional & Roth) with Company Match, • Employee Assistance Program, • Paid Time Off plans including:, • Vacation, • Sick, • Floating Holiday, • Bereavement Leave, • Holiday Schedule, • Referral Bonus Program Joining Morgan Group means more than just a job — it’s a chance to learn, grow, and build a career you’re proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential. What You'll Do Duties and responsibilities Leasing • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.)., • Document all telephone and in-person visits on appropriate reports., • Maintain all electronic guest cards, documentation, and follow-up according to established procedures., • Inspect models and available “market ready”, communicate related service needs to Property Manager., • Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale., • Provide electronic quotes to all prospective residents, assist with the online application process to secure an apartment, disclose all upfront leasing fees and approval requirement in accordance with the Qualifications Acknowledgement and Fair Housing requirements., • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status., • Ensure apartment is ready for resident to move-in on agreed date., • Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs, • Provide Welcome Letter and Move-In Instructions to all approved applicants., • Ensure all lease paperwork has been signed electronically, prior to scheduled move-in. Orient new residents to community., • Assist in monitoring renewals. Distribute and follow-up on renewal notices., • Monitor advertising effectiveness. Gather information about market competition in the area and file., • Accept rental payments and give immediately to Assistant Community Manager., • Type lease and complete appropriate paperwork and input information on Property Management System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures., • Doc Management- upload all necessary documents to resident profile, maintain contact / miscellaneous information in PMS to ensure all content is up to date and document all relevant conversations, notices, violation etc. in the Resident Activities Tab., • Maintain and record daily inspections for the community., • Distribute important communication and notices to the residents through the property app., • Maintain accurate monthly commission records on leases and renewals for bonus purposes., • Assist management team with other various tasks as required., • Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments., • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters., • Maintain open communication with Property Manager and Maintenance Supervisor., • Contribute to cleanliness and curb appeal of the community on continuing basis., • Participate in outreach marketing activities on a regular basis to obtain prospective residents., • Advise residents of referral concessions (if permitted)., • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc., • Distribute newsletters, pamphlets, flyers, etc., • Fair Housing Certification, willingness to obtain prior to interacting with prospective residents., • Demonstrate an ability to support and contribute to community team., • Demonstrate strong oral, written and electronic communication skills., • Operate telephone, Ipad, computer/keyboard, Microsoft Office including Word and MS Outlook, community software, resident portal / resident app and Social Media Platforms., • Must possess a positive attitude and the ability to smile under all circumstances., • Complete all required training in order to comply with new or existing laws., • Ability to work a flexible schedule, including evenings and weekends., • Two (2) years’ experience in previous relevant customer service., • Neat, clean, professional at all times throughout the workday and/or whenever present at the community., • Comply with expectations as demonstrated in the employee handbook., • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. REQUIRED: High School Diploma or better PREFERRED: Associates Degree or better, Bachelor’s Degree or better Experience • Experience in sales or customer service (or equivalent) is required and experience in the property management industry is preferred., • Must be a proficient user of email, Internet (specifically social media sites) and web-based applications., • In addition, proven experience in the following is required:, • Ability to interact well with co-workers, supervisors, guests, vendors, contractors and the public in a professional and pleasant manner., • Above average organizational and verbal skills., • Ability to accurately perform basic mathematical functions., • Strong customer service and marketing skills.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Recertification Specialist reviews all resident files within the portfolio and applies knowledge of regulatory requirements for properties to ensure compliance standards are met. This position serves as the primary point of contact for overseeing compliance, responding to HUD concerns, and providing outreach to the property. RESPONSIBILITIES: • Process initial, annual, and interim recertifications and calculate retroactive rent while conforming to HUD regulations and HPD guidelines., • Calculate rents for annual and interim recertification., • Identify households with income reporting discrepancies and make rent adjustments., • Review applicant files and determine Section 8 eligibility., • Follow LIHTC and Section 8 guidelines., • Notify residents of upcoming recertifications., • Schedule initial interviews for recertifications., • Prepare third party verification forms., • Maintaining residents' files and paperwork., • Review tenant ledgers for arrears., • For NY: Investigate and correct income discrepancies., • Performs other related duties as required. BENEFITS: • Generous employer contribution for Medical and Dental through United Healthcare., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Knowledge of Section 8, LIHTC and HUD., • Knowledge of HUD/Public Housing/Tax Credit policies and procedures., • Experience with EIV reports., • Detail-oriented and the ability to operate on a deadline-driven schedule., • COS certification., • Experience with MOR., • Experience with Yardi, • People skills and superior communication skills., • For NY: Experience investigating and correcting income discrepancies., • Proficient in Microsoft Office Suite., • Possess strong organizational, analytical, and problem-solving skills For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Position Community Grounds Keeper Reports to Community Manager and Service Supervisor: POSITION SUMMARY: The Community Grounds Keeper is responsible for keeping the grounds of the community in an attractive condition; and for keeping exteriors, common areas, vacant apartments, sidewalks, and alleyways of the community in a clean and safe condition. The Grounds Keeper also assists in other types of maintenance when necessary. JOB SPECIFIC COMPETENCIES: • When needed, provides service to residents in a prompt, courteous, and professional manner, • Walk the entire property daily picking up all debris and trash, operating the compactor, and emptying all common area trash cans, • Keeps curbs and speed breakers painted and in good repair, • Other duties as assigned by the service manager Education: • One to two years related experience preferred, but not necessary, • Completion of in-house training within the first 90 days of employment, • Enjoy the work that they do demonstrate a pleasant demeanor on the job and show a desire for success The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investment Core Values: EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER

Job Description Company Overview Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. Client Services Specialist The ideal candidate will play a pivotal role in onboarding and offboarding properties within our property management portfolio. The Client Services Specialist will collaborate with various stakeholders to ensure seamless transitions regardless of if they are entering or exiting the Asset Living portfolio. This role involves a combination of administrative tasks, document management, and coordination to facilitate the process from initiation to completion. Essential Duties & Responsibilities • Build and maintain strong relationships with clients by understanding their needs and ensuring a high level of customer satisfaction., • Act as the main point of contact for client inquiries, concerns, and escalations., • Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of our products/services., • Provide training sessions to clients on our platform, features, and best practices., • Investigate and resolve client issues in a timely and effective manner., • Collaborate with cross-functional teams to address and resolve complex client challenges., • Develop and maintain a deep understanding of our products and services to effectively communicate features and benefits to clients., • Stay informed about industry trends and updates to provide clients with relevant information., • Gather client feedback and insights to identify opportunities for improvement and enhance overall client experience., • Regularly communicate client feedback to internal teams for continuous product/service enhancement., • Maintain accurate client records and documentation., • Generate and analyze reports to track key performance indicators and provide insights to management., • Bachelor's degree or equivalent work experience., • Proven experience in client services or a related customer-facing role., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and attention to detail., • Ability to work collaboratively in a team environment.

Job Description Qualifications: • Property management, multifamily housing experience REQUIRED, • 1-2 years' previous experience with Apartment Industry software (Yieldstar/RealPage/Onesite/Yardi, etc.) is REQUIRED, • Strong technical, analytical, communication and customer service skills required, • Ability to manage multiple tasks with exceptional attention to detail, • Analyze problems and requests to identify permanent solutions, user training needs, Service Desk process improvement, and recommendations to eliminate business interruptions, • Reviewing, troubleshooting and supporting end users and admin support via our ticketing system, • Field requests for technical assistance, record them in a ticketing system, and resolve issues in accordance with operations manual and departmental expectations, • Exhibit aptitude in troubleshooting hardware and software on a level 1 cognitive understanding, • Review lease files for compliance and accuracy (implementing the attachment of documents in software similar to Yieldstar/RealPage), • Monitor and support the implementation of compliance programs, including policies and practices as they relate to the company's affordability requirements., • Ensure that the company conducts rental/leasing activity in compliance with all regulatory requirements and alert in a prompt and proactive manner any identified risks to Senior Management of Property Operations., • Investigate discrepancies and issues found within the files., • Vacation & sick time increases with length of service. Plus 7 1/2 company holidays, eligible for holiday pay immediately!, • Medical, dental, accident and critical illness, eligible just after 60 days of employment, • Group & supplemental life insurance policy options. $25,000 FREE basic life insurance, • Employee referral program, • Career Growth opportunities and tuition reimbursement, • Apartment discounts, if eligible Job Posted by ApplicantPro

Job Description The City of Pearland, Texas, is seeking to hire a full-time Customer Service Representative I to assist with the day-to-day operations of our Water Billing and Collections division within our Finance Department. Are you service-oriented? Could you excel in a fast-paced environment that is customer-facing? If so, you may be perfect for this position! The Customer Service Representative I earn a competitive salary of $17.10 - $18.51/per hour, based on qualifications. Additionally, the city pays all premiums for our employees' dental, long-term disability protection, and life insurance, plus the majority portion of the medical premium for employees and their dependents. We also offer a retirement plan through the Texas Municipal Retirement System (TMRS) with a 2:1 employer match, life insurance, disability, access to the city's recreation fitness center, employee assistance program, educational assistance, 11 paid holidays and 2 designated paid holidays, paid vacation, sick leave, and an active wellness program focusing on physical, mental, and financial health. ABOUT THE CITY OF PEARLAND The City of Pearland is one of the fastest-growing cities in Texas due to affordable housing, outstanding schools, safe neighborhoods, and superb quality of life. Ranked among the top ten safest cities in Texas, Pearland residents know their families are safe and secure in the community and surrounding areas. Our close proximity to Houston, just a short 20-minute drive to downtown, allows residents to experience all the city has to offer, including professional sports, world-class cultural amenities, and recreation. Employees of the City of Pearland use multi-directional communication and cross-functional teams to promote a greater understanding of the organization by employees at all levels. We have created a culture of continuous learning that encourages and supports employee development and growth. Our work environment is one where innovation is not only supported but encouraged. A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE Job Summary The purpose of this job is to perform clerical tasks in the water utility billing function, assist customers with water and sewer issues, and performs duties related to customer satisfaction in a fast-paced environment. This class works under close to general supervision according to set procedures but determines how or when to complete tasks. Essential Functions Regular and timely attendance. Complete daily deposit form with Customer Service Representative II or Customer Service Supervisor. Reconcile cash drawer daily and deliver to Customer Service Representative II or Customer Service Supervisor. Assists customers with questions regarding utility billing and resolve customer complaints over the phone, over the counter, by email and by mail. Review and process applications for new service and for discontinuance of service. Process payments received by customers from over the counter, by phone and by mail. Enter new deposits, disconnects, transfers, reconciles errors, etc., into computer database. Prepare work orders for utility disconnections, reconnections, new orders, and other service orders. Notify residents regarding termination of service for non-payment. Assemble and maintain various reports. Contribute to team effort by performing other related duties as assigned. Minimum Education and Experience Requirements High school diploma or equivalent is required. A minimum of one (1) year of experience involving cash collections and customer service required. Public contact experience working in a phone center or fast paced environment, preferred. Bilingual in English/Spanish, preferred. Two (2) years of extensive public contact in customer service or collection agency capacity with cash collection experience, preferred, or an equivalent combination of education and experience. Special Certification and Licenses Valid, Class "C" Texas Driver's License. Job Posted by ApplicantPro