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As part of our fast growing pace, we are currently looking for a Customer Support Engineers become the technical expert responsible for supporting the Customers using our solution. Should be team player capable of collaborating with the Product, DevOps, and Engineering teams. Customer Advocacy – G

The Technical Services Engineer, RIS is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. Collaborate with IT, Product, Engineering, and Project Management teams to escalate and resolve complex issues.

Customer Support Engineer to Solutions Engineer. Customer Support Engineer, you'll have the opportunity to:- Learn from experienced professionals in the field- Gain hands-on experience with real-world technical challenges- Develop your skills in programming, document automation, and client support-

The Technical Support Engineer for Clinical AI product line is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. Collaborate with Level two support, Strategic Account Support, IT, Product, Engineering, and

You will work closely with customer engineering teams to guide API integrations, help them design scalable workflows, and ensure they are able to move from evaluation to production efficiently and confidently. Are comfortable engaging directly with customer engineers and technical stakeholders, expl

Ability to communicate complex technical concepts clearly across operator, engineering, and executive audiences — and to translate platform outcomes into production impact metrics. Bachelor’s degree in engineering, computer science, industrial operations, or a related technical discipline. You w

Partner with Engineering to assist customers with testing, troubleshooting, and reproducing issues to verify problems. Document incident resolutions in technical databases and provide direct feedback to Engineering and Operations teams. Develop department training programs and mentor engineers on ad

Stago's Field Service Engineers provide exceptional technical support and superior customer service for Diagnostica Stago's products.

Collaborate with product management and engineering to drive product improvements based on customer feedback. TAC, or network/security engineering roles. We are seeking a Technical Support Engineer – Federal Customers to provide advanced technical assistance, troubleshooting, and escalation suppor

As the leader in digital engineering, we’re transforming how products are developed—through intelligent automation, applied AI, data management, and the integration of the world’s largest network of engineering and R&D applications. Rescale is pioneering the future of engineering and scientifi

Advocate for customer needs internally, translating real-world use cases into clear, actionable input for Product and Engineering teams. As a Customer Success Engineer, you will ensure customers succeed with AtomEngine by directly extending and adapting the platform to meet their technical and opera

You will collaborate closely with engineering, product, customer engineering, and site reliability teams to drive continuous improvement across the entire support lifecycle. Assist engineering by testing new features prior to release. High-visibility role with direct exposure to SambaNova leadership

SRE Support Engineer - Observability. Provide accurate, meaningful feedback to Engineering and SRE orgs to improve product/tooling. Technical Support Engineering, SRE support, DevOps, Platform Support, or similar.

Enterprise Support Engineer (ESE. Open support tickets with Engineering and provide steps to reproduce to solve customer issues. Sales, Professional Services, Engineering, Product Management, etc.

Monogoto was founded by a team of highly experienced telecommunications, cellular and security experts.Backed by a group of well-known and highly engaged investors and strategic partners, its growing, dynamic and diverse team operates globally from Silicon Valley, USA and Tel-Aviv, Israel.Monogoto��

The Customer Engineer plays a pivotal role in bridging the gap between technical expertise and sales acumen. The Sales Engineer collaborates closely with the sales team to understand customer needs, provide technical demonstrations, and offer tailored solutions that address client requirements. Bach

We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by:.

Resend is growing fast, and there are now over 3 million developers using it.Many of these customers are coming for a superior support experience.We're looking to extend our cracked Success team to support the next wave of developers.As our user base continues to grow, we have increased demand acros

Technical interview (live debugging pair programming) - 60 minutes with x2 engineers. We’re hiring a Technical Support Engineer who is:. Andy, Technical Support Engineer.

Reports product and service defects and suggests appropriate action to engineering and management using internal procedures. Assists engineering and quality assurance teams in executing test cases and providing output through appropriate channels, when assigned by manager. Associates degree or highe

Customer Support Engineer (Tier 1 / Tier 2). The Customer Support Engineer provides tiered support for GPU One (GPUaaS) customers via ticketing channels, resolves issues using documented runbooks, and escalates to NOC, Platform, or TAM as needed.

Act as the VOC industry authority for the Field Sales and Sales Engineering teams, providing strategic guidance on market trends, competitive landscape, and customer pain points. Develop and scale Field Expertise within the Sales Engineering team, focusing on general VOC industry knowledge and in-de

Wright Technical services is supporting a highly respected company in the CNC machine space who is expanding their team of Field Service Engineers. Minimum of 3 years of experience as a Maintenance Technician or Field Service Engineer.

Reports product and service defects and suggests appropriate action to engineering and management using internal procedures. Assists engineering and quality assurance teams in executing test cases and providing output through appropriate channels, when assigned by manager. Associates degree or highe

DevOps, SRE, QA, or an R&D-adjacent engineering role. You will troubleshoot complex issues, analyze production incidents, drive root-cause investigations, and contribute to continuous improvement in product quality and engineering workflows. Lead root cause investigations, document findings, and par

Bonus: experience in Implementation Engineering, Integration Engineering, Solutions Engineering, Professional Services, or Technical Consulting. Feed learnings back to Product and Engineering. As a Customer Delivery Engineer at Tiger Data, you’ll work directly with our most strategic customers dur

B2B SaaS company (Customer Success Engineer, Solutions Engineer, Solutions Consultant, Technical Account Manager, Technical CSM or similar). Represent the voice of the customer internally, partnering with Product, Engineering, Support, and Sales. You can hold your own with engineers.

We are seeking a Technical Support Engineer – Federal Customers to provide advanced technical assistance, troubleshooting, and escalation support for Versa products deployed in U. Serve as a technical liaison between federal customers and Versa engineering teams. Collaborate with product managemen

We are looking for a Support Engineer to support our SaaS products by bridging the gap between the engineering and client experience teams. Work collaboratively with the product engineering, client experience, and AI engineering teams to identify and resolve issues across multiple products. Write de

We are looking for Technical Support Engineers (all genders) to join our global Support Team. The primary responsibility of Technical Support Engineers is to support our customers and to fulfill customer service level agreements. This is why our Technical Support Engineers have a direct and tangible

We are a small team of engineers wrangling problems from context to search, that help us provide the most capable bridge between your agents and your tools. Most "support" roles end at "i filed a ticket for engineering.

This position is for a remote field service engineer.

The role bridges engineering design and real-world operations by providing hands-on technical support, troubleshooting, commissioning assistance, and continuous improvement recommendations to ensure safe, efficient, and reliable system performance across the customer lifecycle. Provide technical inp

Partner closely with Product and Engineering, surfacing what's blocking customers in the product and feeding that insight into upcoming features. Strong technical background from an engineering, technical support, or implementation role. Ability to reproduce an issue, gather technical context from a

Wright Technical services is supporting a highly respected company in the CNC machine space who is expanding their team of Field Service Engineers. Minimum of 3 years of experience as a Maintenance Technician or Field Service Engineer.

Several years of hands-on Level 3 support experience or strong system engineering expertise. Are you a motivated Professional Services / Support Engineer who wants to make an impact by helping organizations design, deploy, and operate reliable DNS infrastructure?. As a Professional Services / Suppor

Coordinates problem solving activities through central support structure, including Tech Support, AMS Parts group, Engineering, or Customer Service Managers, to expedite required repairs.

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause.We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personal

Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycl

Systems Engineer, Implementation Engineer, DevOps Engineer, IT Infrastructure Engineer, etc). Interview with Implementation Engineering team members. Collaborating with Sales, Engineering, and Product associates.

Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related field) or equivalent professional experience. Contribute to product development and testing efforts by relaying feedback from customers and the support team to the engineering team, helping to shape pr

You will work at the intersection of support, engineering, and operations: triaging escalated. Establish engineering standards for support-owned code, including testing. Partner with the product and engineering teams to advocate for platform stability improvements based on real-world support data.

Support Engineer who is motivated by solving complex technical challenges, passionate about delivering exceptional customer experiences, and eager to grow your expertise in enterprise software, this role offers a compelling opportunity. As a Support Engineer, you’ll serve as a trusted technical re

As a Customer Success Engineer, you'll empower high-performance security teams by shaping the future of our cutting-edge security analytics platform. Act as the voice of the customer by providing feedback to the Product and Engineering teams that will help drive product improvements. Serve as a tech

Wright Technical services is supporting a highly respected company in the CNC machine space who is expanding their team of Field Service Engineers. Minimum of 3 years of experience as a Maintenance Technician or Field Service Engineer.

Sit on top of every Slack channel, every support request, every integration conversation, and tell product and engineering what customers actually need. You don't pretend to be an engineer, but you're not precious about getting into the weeds. You are not looking for a pure relationship role with no

Work closely with Product and Engineering teams, ensuring customer feedback helps shape future improvements. You communicate effectively with everyone from end users to software engineers and senior stakeholders. As our North American customer base continues to grow, we're expanding our US Support t