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We’re hiring a Technical Support Engineer who is:. Andy, Technical Support Engineer. The wider engineering, product, sales and ops teams — we’re ~35 people, flat and collaborative.

Coordinates problem solving activities through central support structure, including Tech Support, AMS Parts group, Engineering, or Customer Service Managers, to expedite required repairs.

Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related field) or equivalent professional experience. Assist the support team in troubleshooting and resolving escalated technical tickets, collaborate with the engineering team to provide workarounds or bug f

Actively engage with the engineering backlog to identify, scope, and prioritize tech debt items impacting platform stability and supportability. Act as a bridge between the support team's operational insights and the engineering team's roadmap priorities. Contribute to or lead the remediation of tar

Support Engineer who is motivated by solving complex technical challenges, passionate about delivering exceptional customer experiences, and eager to grow your expertise in enterprise software, this role offers a compelling opportunity. As a Support Engineer, you’ll serve as a trusted technical re

The Technical Services Engineer, RIS is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. Collaborate with IT, Product, Engineering, and Project Management teams to escalate and resolve complex issues.

You will work closely with customer engineering teams to guide API integrations, help them design scalable workflows, and ensure they are able to move from evaluation to production efficiently and confidently. Are comfortable engaging directly with customer engineers and technical stakeholders, expl

Solutions Engineering at CoLab is a team of mechanical engineers who sit at the intersection of product, sales, and customer success. Customer Solutions Engineer function,. Mapping a customer's current-state design review and engineering workflows, and defining the target-state process their teams w

As a Customer Success Engineer, you'll empower high-performance security teams by shaping the future of our cutting-edge security analytics platform. Act as the voice of the customer by providing feedback to the Product and Engineering teams that will help drive product improvements. Serve as a tech

Sit on top of every Slack channel, every support request, every integration conversation, and tell product and engineering what customers actually need. You don't pretend to be an engineer, but you're not precious about getting into the weeds. You are not looking for a pure relationship role with no

Professional experience in pre- and post-sales roles, such as Solutions Architect, Sales Engineer, Solutions Engineer, or Customer Success Engineer. Proven experience collaborating with engineering and product teams to customize API-based SaaS products at scale, including implementation, testing, an

Stago's Field Service Engineers provide exceptional technical support and superior customer service for Diagnostica Stago's products.

Wright Technical services is supporting a highly respected company in the CNC machine space who is expanding their team of Field Service Engineers. Minimum of 3 years of experience as a Maintenance Technician or Field Service Engineer.

We are a small team of engineers wrangling problems from context to search, that help us provide the most capable bridge between your agents and your tools. Most "support" roles end at "i filed a ticket for engineering.

Du bist erste:r Ansprechpartner:in und fachliche:r Expert:in für unsere Unternehmenskund:innen bei Fragen und Problemen rund um unser Produkt SecurePIM und neue App Produkte im Apple indigo und Samsung Knox Native Umfeld.Du nimmst schriftliche und telefonische Support Anfragen (2nd und 3rd Level) a

Partner closely with Product and Engineering, surfacing what's blocking customers in the product and feeding that insight into upcoming features. Strong technical background from an engineering, technical support, or implementation role. Ability to reproduce an issue, gather technical context from a

This position is for a remote field service engineer.

Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycl

Experience in roles such as Solutions Architect, Customer Success Engineer, Professional Services, or Forward Deployed Engineer. You’ll partner with engineering, platform, and security teams to modernize software delivery, improve reliability, and embed security into the development lifecycle. Act

Assists engineering and quality assurance teams in executing test cases and providing output through appropriate channels, when assigned by manager. Associates degree or higher in Information Technology, Computer Science, Computer Engineering, or certification from a trade-school in a relevant disci

Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Act as an "AI-Augmented" engineer. Experience w

Resend is growing fast, and there are now over 3 million developers using it.Many of these customers are coming for a superior support experience.We're looking to extend our cracked Success team to support the next wave of developers.As our user base continues to grow, we have increased demand acros

We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by:.

Wright Technical services is supporting a highly respected company in the CNC machine space who is expanding their team of Field Service Engineers. Minimum of 3 years of experience as a Maintenance Technician or Field Service Engineer.

The Customer Engineer plays a pivotal role in bridging the gap between technical expertise and sales acumen. The Sales Engineer collaborates closely with the sales team to understand customer needs, provide technical demonstrations, and offer tailored solutions that address client requirements. Bach

Success id derived from working with Sales Engineering leadership and Voice of Customer Go-to-Market leadership to develop an effective sales methodology for our new Voice of Customer solution that scales well to the Global Field. Work closely with the Head of Sales Engineering to define and execute

Assists engineering and quality assurance teams in executing test cases and providing output through appropriate channels, when assigned by manager. Associates degree or higher in Information Technology, Computer Science, Computer Engineering, or certification from a trade-school in a relevant disci

We are seeking a Technical Support Engineer – Federal Customers to provide advanced technical assistance, troubleshooting, and escalation support for Versa products deployed in U. Serve as a technical liaison between federal customers and Versa engineering teams. Collaborate with product managemen

The primary responsibility of Technical Support Engineers is to support our customers and to fulfill customer service level agreements. This is why our Technical Support Engineers have a direct and tangible impact on future of checkmk, by translating their customer knowledge into new product feature

You communicate effectively with everyone from end users to software engineers and senior stakeholders. As our North American customer base continues to grow, we're expanding our US Support team and looking for an Application Support Engineer to support our enterprise customers across the United Sta

Collaborate with product management and engineering to drive product improvements based on customer feedback. TAC, or network/security engineering roles. We are seeking a Technical Support Engineer – Federal Customers to provide advanced technical assistance, troubleshooting, and escalation suppor

As part of our fast growing pace, we are currently looking for a Customer Support Engineers become the technical expert responsible for supporting the Customers using our solution. Should be team player capable of collaborating with the Product, DevOps, and Engineering teams. Customer Advocacy – G

We are looking for a Senior Product Support Engineer to join our team. Partner with Engineering to assist customers with testing, troubleshooting, and reproducing issues to verify problems. Document incident resolutions in technical databases and provide direct feedback to Engineering and Operations

The role bridges engineering design and real-world operations by providing hands-on technical support, troubleshooting, commissioning assistance, and continuous improvement recommendations to ensure safe, efficient, and reliable system performance across the customer lifecycle. Provide technical inp

Are you a motivated Professional Services / Support Engineer who wants to make an impact by helping organizations design, deploy, and operate reliable DNS infrastructure?. As a Professional Services / Support Engineer for PowerDNS, you'll play a critical role in bridging the gap between our technica

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause.We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personal

Wright Technical services is supporting a highly respected company in the CNC machine space who is expanding their team of Field Service Engineers. Minimum of 3 years of experience as a Maintenance Technician or Field Service Engineer.

The Field Service Engineer role is a remote position servicing an area of Central IN, Central OH, and Western MI based customers. Coordinates problem solving activities through central support structure, including Tech Support, AMS Parts group, Engineering, or Customer Service Managers, to expedite

Experience leading large scale projects across engineering teams. We are on the lookout for a Senior Software Engineer to join our Elasticsearch team and focus on ensuring that the shared platform functionalities of Elasticsearch are easy to use, performant, maintainable, and secure. The team’s mi

Mentor other engineers on frontend best practices and contribute to engineering culture. Principal Frontend Engineer - US. We're looking for a Principal Frontend Engineer to own and evolve the systems that power VulnCheck's user-facing products.

Background in areas such as growth engineering, developer tooling, billing and payments infrastructure, or extensibility platforms (plugins, APIs, widgets). Experience leading large-scale projects or launching 0→1 products, with a passion for mentoring peers and shaping engineering culture. As a F

Our founding engineers include the first engineer at Airtable and the engineer who led the largest code migration in Stripe's history. Rentana is looking for a talented Software Engineer to join our small but dynamic team.

The role is well-suited for engineers who enjoy both research-oriented work (datasets, evaluation, model training) and applied production engineering (inference systems, integration, and optimization). We are seeking a highly motivated and experienced Machine Learning Engineer to join our AI & Threa

Apply engineering principles to design, develop, test, and maintain software systems.

We're looking for a Software Engineer, Rapid Response Assignment - who combines strong engineering skills with a deep commitment to customer outcomes. As part of a global engineering team providing continuous coverage, you'll bring engineering rigor to the work that customers feel most directly. Del

Software Engineer (Web Developer) in Oakland, CA to develop and implement websites, web applications, application databases, and interactive web interfaces. Bachelor’s degree or foreign equivalent in STEM or a related field, and two years of experience in the job offered, as a Software Engineer, S

Clear technical communicator who can explain complex systems in simple terms to both engineers and business stakeholders. Grafana is built on OSS and we value engineers who share that DNA. Grafana Labs is seeking a Senior Engineer (AI & Automation) to own the AI agent infrastructure and automation p