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PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Patient Assessment / Care Planning / Counseling, • As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment., • Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life., • Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals., • Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life., • Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license., • Provides educational and goal directed counseling to patients who are seeking transplant., • Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes., • Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education., • Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons., • In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care., • Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation., • Documents based on MSW interaction and interventions provided to patient and/or family., • Quality, • Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level., • Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery., • Patient Education, • Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient’s learning style, communication barriers, and needs., • With other members of the interdisciplinary team, provides appropriate information about all treatment modalities., • Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management., • Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available., • Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients’ representative to ensure patients’ understanding of the rights and expectations of them., • Collaborates with the team on appropriate QAI activities., • Patient Admission and Continuity of Care, • Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns., • Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment., • The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership., • Insurance and Financial Assistance, • Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance., • In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs)., • Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel., • Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills, • Staff Related, • Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager., • Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources)., • Provides training to staff pertaining to psychosocial topics as needed., • Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff., • Adheres to work defined caseload guidelines based on state regulatory requirements., • Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: • None EDUCATION AND REQUIRED CREDENTIALS: • Masters in Social Work, • Must have state required license, • Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: • 0 – 2 years’ related experience EOE, disability/veterans

Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally. We are seeking a visionary ServiceNow Telecom Architect to design and drive the transformation of our OSS/BSS ecosystem. You will lead the architectural strategy, design, and implementation of ServiceNow’s Industry Products (TSWP), specifically Telecommunications Network Inventory (TNI), Telecom Service Management (TSM), and Order Management for Telecommunications (OMT). The ideal candidate bridges the gap between commercial order entry and technical network fulfillment. You will ensure that our solution aligns with global telecom standards (TM Forum) to deliver seamless Lead-to-Cash (L2C) and Trouble-to-Resolve (T2R) customer journeys. Key Responsibilities Architectural Strategy & Design • Technical Blueprinting: Define the end-to-end technical architecture for ServiceNow TSM, TNI, and OMT modules., • Order Decomposition: Design complex product-to-service-to-resource (PSR) catalog models to support multi-tier order decomposition and orchestration., • Inventory Modeling: Architect the Telecommunications Network Inventory (TNI) data model within the CMDB to accurately track physical, logical, and virtual network resources., • Standards Alignment: Ensure all platform designs comply with TM Forum frameworks (eTOM, TAM, SID) and utilize TM Forum Open APIs. Implementation & Integration Leadership • Integration Architecture: Lead the design of robust, high-performance integrations between ServiceNow and external systems (e.g., CPQ, Billing, Network Management Systems, SDN/NFV orchestrators) using IntegrationHub., • Fallout Management: Architect automated workflows for Order Fallout Management to minimize human intervention and speed up order processing., • Technical Governance: Establish platform guardrails, review developer code, and enforce ServiceNow development best practices to prevent technical debt. Stakeholder Management & Advisory • Strategic Advisory: Act as the primary technical advisor to C-level executives, network operations heads, and business stakeholders., • Requirement Translation: Translate complex business goals (e.g., accelerating 5G service rollouts, SD-WAN delivery) into scalable ServiceNow configurations. Required Qualifications & Skills Experience & Technical Skills • ServiceNow Expertise: Over all 13+ Years experience and 8+ years of experience in ServiceNow architecture and development, with at least 3 years dedicated exclusively to ServiceNow Telecom products (TNI, TSM, OMT)., • Telecom Domain Knowledge: Deep understanding of telecom service provider operations, OSS/BSS ecosystems, and network topologies., • Framework Mastery: In-depth, practical knowledge of the TM Forum SID model and industry-standard Open APIs., • Advanced Platform Capabilities: Proven expertise in Configuration Management Database (CMDB), Flow Designer, IntegrationHub, Service Portal, and Domain Separation. Soft Skills • Strong leadership capabilities with a track record of managing distributed development teams., • Exceptional communication skills to explain complex network-level technical concepts to non-technical business partners. Preferred Certifications • ServiceNow Certified System Administrator (CSA), • ServiceNow Certified Application Developer (CAD), • ServiceNow Certified Implementation Specialist (CIS) in:, • Telecom Service Management (TSM), • Telecom Order Management (OMT), • TM Forum Framework Certifications (eTOM, SID) are highly desirable.

Dallas, TX MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION Dallas, TX POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. Qualifications Entry-Level

Dallas, TX CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Dallas, TX CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Position Summary Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to transform their HR functions with AI and emerging technology. With the rapid pace of change in today's world, you will help clients answer questions like: How do I access, develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have the right organization and culture to enable performance? Join our team to make work better for humans and humans better at work. Work you'll do As a Delivery Consultant, Maintenance Solutions on the Human Capital team, you will be responsible for: Supporting the development and operation of secure integrations for Oracle Human Capital Management Cloud across payroll, talent, benefits, time and attendance, and downstream human resources systems Building and enhancing integration components in Oracle Integration Cloud and similar platforms using Representational State Transfer application programming interfaces, Simple Object Access Protocol application programming interfaces, file-based interfaces, data transformations, and orchestrations Participating in requirements and technical design sessions by documenting data elements, triggers, schedules, error handling, and implementation details for integration build activities Creating and maintaining technical documentation, including field mappings, transformation logic, interface control documentation, deployment materials, and operational runbooks Supporting testing, cutover, and production operations by preparing test data, monitoring interface runs, triaging defects, assisting with root-cause analysis, and coordinating issue resolution with cross-functional teams A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines The team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Insights, Innovation, & Operate offering provides key aspects of our clients' businesses with technology, data, and deep technical and human capabilities. Innovates and delivers creative, industry-centric solutions that streamline work and accelerate speed-to-value. Deloitte's Center Talent Model has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the Center Talent Model provides high-quality services to our clients. Professionals aligned to the Center Talent Model work out of one of our specific Deloitte locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements. Qualifications Required: Bachelor's degree 2+ years of experience supporting Oracle Cloud Human Capital Management integrations, including build or enhancement, System Integration Testing or User Acceptance Testing support, and production support using Representational State Transfer application programming interfaces, Simple Object Access Protocol application programming interfaces, or file-based interfaces 2+ years of experience maintaining Oracle Cloud integration documentation, including field mappings, interface control documents, or runbooks Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. Center Location & Travel Requirements: Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia) Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Center location, Geo-Hub location, approved site, or project location Travel Requirement: Maximum of 10% overnight travel for client or project purposes Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: Active Oracle Cloud Infrastructure Application Integration 2025 Professional certification Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 350331 Job ID 350331

LOCATION Dallas, TX POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

LOCATION Dallas, TX POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. * Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. Qualifications Entry-Level

LOCATION Dallas, TX POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. Qualifications Entry-Level

Position Summary Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey. Recruiting for this role ends on 07/17/2026. Work you'll do As a Manager, Functional Transformation on the Moveworks team, you will be responsible for leading AI-powered employee experience engagements across implementation, expansion, and optimization efforts for Fortune 500 clients. Lead multiple Moveworks engagements across implementation, use case expansion, and platform optimization, including scope, budget, resource, timeline, and risk management Manage and develop consultants and senior consultants through day-to-day coaching, feedback, and performance oversight Serve as a primary project-level client contact for stakeholders across Human Resources, Information Technology, and Information Security Lead workshops, design sessions, and stakeholder reviews to define user journeys, sprint priorities, and configuration decisions for knowledge management, conversational flows, enterprise search, and agentic AI capabilities Oversee integration planning and solution delivery for Moveworks with platforms such as ServiceNow, Workday, and other enterprise systems that support employee service workflows Contribute to business development and practice development activities, including proposals, scoping, client presentations, methodology refinement, and knowledge sharing A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce. Our Moveworks Team is dedicated to delivering AI-powered employee experience solutions that help clients transform their HR and IT service delivery practices. We drive significant cost savings, increased efficiency, a stronger competitive advantage, and improved employee experience through intelligent automation and agentic AI capabilities. Qualifications Required: Bachelor's degree 6+ years of experience implementing enterprise platforms, such as Workday, ServiceNow, or similar systems, including configuration, application programming interface (API) integrations, testing, and deployment Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: 3+ years of experience in client relationship management with senior stakeholders at the Director level or above 3+ years of experience in solution architecture and system design for AI-driven employee experiences 3+ years of experience with Moveworks platform configuration, Agent Studio, or similar conversational artificial intelligence platforms 3+ years of experience collaborating with Human Resources, Information Technology, Information Security, and platform teams to deliver technical solutions 3+ years of program management experience overseeing multiple concurrent workstreams * 2+ years of experience managing consulting engagements or project teams with responsibility for scope, budget, timeline, and resource allocation The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 350526 Job ID 350526

Job Title: Human Resources Coordinator Employment Type: Contract (W2 Only) Start: 5/26/2026 End: 11/29/2026 End Client: Confidential Workplace Type: On-Site Location: Grand Prairie, Texas, United States **Must be a U.S. Citizen. Title: Human Resources Coordinator Description: The Human Resources Coordinator supports daily Human Resources operations by serving as a first point of contact for HR-related inquiries and assisting with core HR functions including onboarding, payroll support, employee records management, compliance, recruitment coordination, employee engagement, learning and development, and HR operations. This role works closely with HR team members and operational leaders to support HR initiatives, maintain employee documentation, coordinate HR processes, and ensure compliance with company policies and procedures. The HR Coordinator will assist in employee support activities while developing and maintaining strong knowledge of HR systems, processes, compliance requirements, and HR best practices. Essential Job Functions • Serve as a first point of contact for HR-related inquiries from employees, applicants, and managers., • Assist with employee onboarding, pre-boarding activities, orientation sessions, and new hire documentation., • Organize, maintain, and update employee files, HR documentation, and training records in accordance with document retention policies and compliance requirements., • Assist with processing bi-weekly payroll activities including timecard management, review, and approvals., • Support HRIS data entry and maintenance including new hires, transfers, promotions, organizational changes, and employee updates., • Assist with routine HR activities related to recruitment, benefits, leave administration, payroll, compliance, performance management, and talent management., • Coordinate and track mandatory and non-mandatory employee training and development activities., • Maintain and update HR systems, SharePoint sites, reports, and HR records., • Participate in operational meetings and support HR escalation and employee support processes., • Assist with employee engagement activities, communication initiatives, recognition programs, and HR events., • Collaborate with HR team members to support HR projects, initiatives, and continuous improvement activities., • Maintain confidentiality and professionalism when handling sensitive employee information., • Perform other duties as assigned. Required Competencies: • Strong interest in Human Resources and employee support functions., • Basic knowledge of Microsoft Office applications including Word, Excel, Outlook, and PowerPoint., • Strong verbal and written communication skills., • Strong organizational skills and attention to detail., • Ability to maintain confidentiality and professionalism when handling sensitive employee information., • Willingness to learn HR systems, processes, and policies. Education/Experience: • Associate’s degree in HR, Business Administration, Management, or related field preferred., • Three to five years of related Human Resources or administrative experience preferred., • Experience within aerospace or manufacturing environment preferred., • Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint., • Experience working with HRIS systems and payroll systems preferred. Knowledge, Skills, and Abilities: • Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment., • Strong verbal and written communication skills., • Ability to maintain confidentiality and professionalism when handling sensitive information., • Strong customer service and employee support skills with approachable and professional demeanor., • Detail-oriented with strong accuracy and follow-through., • Analytical problem-solving skills with the ability to collect and interpret information effectively., • Ability to work collaboratively within a team environment while supporting multiple stakeholders., • Adaptability and willingness to support changing business and operational needs. Leadership Skills / Management Skills / Personal Skills: • Strong interpersonal and communication skills., • Positive attitude and professionalism., • Customer-oriented mindset., • Integrity and accountability., • Ability to work independently and collaboratively., • Demonstrates initiative and continuous learning mindset. Physical Demands: While performing the duties of the job, the employee is regularly required to remain in a stationary position and occasionally move about the office and laboratory. Constantly operates and use a computer and other office productivity machinery, such as a copier/printer and laboratory machinery. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information. The ability to observe, identify and assess details at close range (within a few feet of the observer). Occasionally lift and/or move up to 10 pounds across office for various needs. Work Environment: The work environment is split between office & laboratory work, with most work being performed in the office. Noise level in the office is typically quiet while the noise level in the lab can occasionally require hearing protection.

Start Your Career in Healthcare Information Technology Today! Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience, training, and certifications you need within the Healthcare Information Technology Industry. Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as an Entry-level Workday Analyst. We are a Workday Partner, one of the leading cloud-based software solutions for human resources (HR), finance, payroll, and other business-related functions, to provide paid training on in-demand Workday applications. Entry-level Workday Analyst Responsibilities: • Workday Analysts work with various stakeholders to understand business processes, gather requirements, and ensure that the Workday system meets the organization's needs., • Participate in data migration activities, ensuring accurate and timely transfer of data to the new system., • Collaborate with testing efforts to validate the functionality and integrity of the ERP system., • Provide first-level support to end-users, addressing inquiries, and troubleshooting issues related to the ERP system., • Work on data cleansing, validation, and quality assurance to maintain accurate data within the ERP system., • Assist in creating and maintaining data entry processes and standards., • Learn and assist in configuring the ERP system based on business requirements., • Support customization efforts to adapt the ERP system to the organization's specific needs., • Maintain detailed documentation of system configurations, processes, and procedures., • Work closely with various departments to understand business processes and identify opportunities for improvement within the ERP system., • Participate in meetings with stakeholders to gather requirements and communicate system updates., • Contribute to the development and modification of reports to meet evolving business needs. Requirements: • Bachelor’s Degree required, • Proficiency in Microsoft Office Suite, • Basic knowledge/know-how in manipulating data within Microsoft Excel using functions and/or macros, • The ability to create and deliver slide presentations using Microsoft PowerPoint to deliver complex information., • Experience with data analysis and reporting tools a plus, • Basic knowledge of HR, supply chain, and/or finance processes and concepts, • Excellent communication skills (verbal and written); ability to translate between business processes and technology, • Ability to exercise tact and good interpersonal skills, • Team-oriented individual who demonstrates initiative and leadership skills, • Superb analytical and time management skills required, • Result-focused, ability to solve complex problems and resolve conflicts in a timely manner, • Ability to travel

Job Locations US-TX-Irving Category (Portal Searching) Security Officer Level Workdays Available Monday, Friday, Saturday, Sunday Shifts Available Afternoon Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Driver in Irving, TX, you will serve and safeguard clients in a range of industries such as Transportation, and more. Join Allied Universal as an unarmed officer in a transportation location, where you will monitor activity, conduct routine patrols, and remain visible to help deter security-related incidents. This is a driving post requiring a valid driver's license. You will support a professional environment through strong communication, customer service, and teamwork, while reflecting Allied Universal's agile, reliable, innovative, and people-first values with integrity. Position Type: Full Time Pay Rate: $18.11 / Hour Job Schedule: DayTime Mon02:00 PM - 10:00 PM Fri02:00 PM - 10:00 PM Sat02:00 PM - 10:00 PM Sun02:00 PM - 10:00 PM What You'll Do: Provide customer service to passengers, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities within a transportation location. • Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, escalating concerns to appropriate personnel when needed., • Conduct regular and random patrols of terminals, ticketing areas, gates, baggage areas, employee spaces, and perimeter access points to help to deter unauthorized activity., • Monitor entry and restricted areas, observe for suspicious behavior or policy violations, and document security-related incidents in accordance with site procedures., • Support access control activities, assist with crowd management during peak travel periods, and provide directions and information while maintaining awareness of security-related concerns. Minimum Requirements: • Be at least 21 years of age., • A valid driver's license is required in accordance with Allied Universal driver policy requirements., • CPR and/or First Aid certification is preferred., • CPR certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1601082

Job Locations US-TX-Grand Prairie Category (Portal Searching) Security Officer Level Workdays Available Monday, Tuesday, Wednesday, Thursday, Friday Shifts Available Morning Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Access Alarm Patrol in Grand Prairie, TX, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join Allied Universal as an Unarmed Patrol Officer at a utilities location, where you will conduct routine patrols, maintain a visible presence to help discourage security-related incidents, and deliver outstanding customer service and communication. In this role, you will support daily operations with integrity, teamwork, and a people-first approach while contributing to a caring, reliable, and innovative culture. Position Type: Full Time Pay Rate: $17.00 / Hour Job Schedule: DayTime Mon06:30 AM - 03:30 PM Tue06:30 AM - 03:30 PM Wed06:30 AM - 03:30 PM Thur06:30 AM - 03:30 PM Fri06:30 AM - 03:30 PM What You'll Do: Provide customer service to employees, visitors, and/or contractors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities at a utilities location. • Respond to incidents, alarms, and/or unusual activity in a calm, problem-solving manner, and report observations to site contacts and/or Allied Universal leadership., • Conduct regular and random patrols throughout buildings, grounds, access points, and perimeter areas to help identify unauthorized activity, hazards, and/or maintenance concerns., • Monitor entry and exit activity, verify credentials and/or visitor access as directed by site policies, and document daily events, incidents, and/or irregularities in required reports., • Support site operations by communicating clearly with staff, visitors, and/or first responders during routine activities and unexpected situations while following post orders and established procedures. Minimum Requirements: • At least 1 year of security-related experience is required., • Be at least 21 years of age., • Alarm panel experience is preferred., • Access control and badge experience is preferred., • Customer service experience is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1607434

Job Locations US-TX-Irving Category (Portal Searching) Security Officer Level Workdays Available Friday, Saturday, Sunday Shifts Available Afternoon, Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Unarmed Patrol Support in Irving, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer at a dynamic financial institution location, where you will monitor assigned areas, conduct routine patrols, remain visible to help discourage security-related incidents, and support a welcoming environment through strong customer service and communication. In this role, you will be part of a team that leads with integrity, puts people first, and brings an agile, reliable, and innovative approach to every shift. Position Type: Part Time Pay Rate: $18.00 / Hour Job Schedule: DayTime Fri02:00 PM - 10:00 PM Sat02:00 PM - 10:00 PM Sun10:00 PM - 06:00 AM What You'll Do: Provide customer service to staff, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial institution location. • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting security-related concerns to site leadership., • Conduct regular and random patrols throughout the facility, entry points, parking areas, and perimeter to help to deter unwanted activity and identify unusual conditions., • Monitor access activity and visitor movement in accordance with site protocols, helping to support authorized entry and reporting suspicious behavior and/or policy violations., • Support daily operations by maintaining a visible presence, assisting with routine inquiries, and completing required logs, reports, and/or other security-related records. Minimum Requirements: • CPR and/or First Aid certification is preferred., • Customer service experience is preferred., • A guard card/license is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1606951

Job Locations US-TX-Irving Category (Portal Searching) Security Officer Level Workdays Available Monday, Tuesday, Wednesday, Thursday, Friday Shifts Available Afternoon Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Checkpoint Screener in Irving, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Screener in a dynamic technology and communications location, where you will monitor entry activity, verify access, and support security-related procedures with professionalism and care. This role combines customer service, communication, and visible presence to help deter incidents while creating a welcoming experience. Guided by our agile, reliable, and innovative approach, you will work as part of a team and act with integrity every day. Position Type: Full Time Pay Rate: $20.54 / Hour Job Schedule: DayTime Mon02:00 PM - 10:00 PM Tue02:00 PM - 10:00 PM Wed02:00 PM - 10:00 PM Thur02:00 PM - 10:00 PM Fri02:00 PM - 10:00 PM What You'll Do: Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a technology-focused location. • Screen employees, visitors, contractors, and deliveries at designated entry points by verifying credentials, checking authorization, and documenting access activity according to post procedures., • Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate relevant details to site contacts and/or Allied Universal leadership., • Monitor lobbies, screening stations, loading areas, and other assigned access points for unusual activity, policy violations, and/or unauthorized entry attempts., • Conduct regular and random patrols around the business and perimeter, as directed by site needs and working conditions. Minimum Requirements: • A minimum of 2 years of security-related experience is required., • Proof of a high school diploma or GED is required by the client., • Applicants must be at least 21 years of age., • CPR certification is preferred., • Customer service experience is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1606676

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Monday, Tuesday, Wednesday, Thursday, Sunday Shifts Available Afternoon Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Armed Security Officer Tactical Patrol in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as an Armed Patrol Officer at a dynamic manufacturing and industrial location, where you will monitor and patrol assigned areas, help to deter security-related incidents, and remain a visible presence throughout the site. In this role, you will support daily operations through strong communication, customer service, and teamwork while bringing integrity, reliability, and innovation to every interaction. Position Type: Full Time Pay Rate: $22.00 / Hour Job Schedule: DayTime Mon03:00 PM - 11:00 PM Tue03:00 PM - 11:00 PM Wed03:00 PM - 11:00 PM Thur03:00 PM - 11:00 PM Sun03:00 PM - 11:00 PM What You'll Do: Provide customer service to employees, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a manufacturing and industrial location. • Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts and/or emergency personnel as needed., • Conduct regular and random armed patrols throughout buildings, production areas, parking areas, and the perimeter to help to deter unauthorized activity and identify unusual conditions., • Monitor access points, verify credentials, and control entry and exit of people, vehicles, and/or deliveries in accordance with site protocols for a manufacturing environment., • Support incident reporting, radio communication, and shift handoff activities while maintaining professional presence and following all assigned post orders and weapon-handling requirements. Minimum Requirements: • Have at least 2 years of law enforcement, military police, and/or corrections experience., • Have at least 1 year of security-related experience., • Possess a Level III Armed Certification for Texas only., • Customer service experience is preferred., • CPR and/or First Aid certification is preferred., • Be at least 21 years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Participate in industry-specific security training programs., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1607547

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Monday - Friday, Saturday - Sunday Shifts Available Morning, Afternoon, Evening, Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Armed Deterrence in Dallas, TX, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Pay Rate: $25.93 / Hour Job Schedule: DayTime Wed02:00 PM - 10:00 PM How This Role Works: Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment. • Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It's all up to you. This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed. Responsibilities: • Provide customer service to employees, visitors, and/or contractors by carrying out site-specific procedures, access protocols, and when appropriate, emergency response activities at a government location., • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts and/or emergency services as needed., • Conduct regular and random patrols throughout buildings, grounds, parking areas, and perimeter locations to help to deter unauthorized activity and identify unusual conditions., • Monitor entry and exit points, verify credentials, and control access to restricted areas in accordance with post orders and applicable armed post requirements., • Maintain assigned equipment and complete required reports, logs, and incident documentation while supporting security-related operations and policy compliance. Minimum Requirements: • Possess 3+ years of combined law enforcement, military, and/or security-related experience or a college degree., • Possess an Armed Guard Card and/or License., • Possess 5+ years of security-related experience., • Possess Level III Armed Certification for Texas only., • Pepper Spray Certification is preferred., • Be at least 21 years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Participate in industry-specific security training programs., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1605195

Job Locations US-TX-Irving Category (Portal Searching) Security Officer Level Workdays Available Monday, Tuesday, Wednesday, Thursday, Friday Shifts Available Afternoon Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Screening Monitor in Irving, TX, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal as a Screener in a fast-paced logistics and distribution location, where you will monitor assigned areas, conduct screening activities, and support security-related operations through a visible presence and strong communication. This role offers the chance to deliver outstanding customer service while working with a team that is agile, reliable, innovative, and guided by integrity and a people-first culture. Position Type: Full Time Pay Rate: $16.82 / Hour Job Schedule: DayTime Mon09:00 PM - 05:00 AM Tue09:00 PM - 05:00 AM Wed09:00 PM - 05:00 AM Thur09:00 PM - 05:00 AM Fri09:00 PM - 05:00 AM What You'll Do: Provide customer service to clients, visitors, and employees while carrying out screening procedures, site-specific policies, and/or emergency response activities at a logistics and distribution location. • Screen individuals, vehicles, packages, and/or materials entering or leaving the location in accordance with post orders and security-related procedures., • Respond to incidents, suspicious activity, and/or critical situations in a calm, problem-solving manner, and report findings to site leadership and/or local authorities as needed., • Monitor access points, verify credentials, and maintain visitor and/or delivery logs to help support authorized entry and help to deter unauthorized access., • Conduct regular and random patrols around the business, screening areas, loading zones, and perimeter, with duties varying based on location conditions and operational needs. Minimum Requirements: • Have at least 6 months of security-related experience., • Be at least 21 years of age., • Customer service experience is preferred., • Being comfortable using a computer or tablet is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1604029

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Friday, Monday, Saturday, Sunday, Thursday, Tuesday, Wednesday Shifts Available Morning Business Unit AUS Company Overview: Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Allied Universal is hiring a Security Officer - Cleared (Clearance Required - Unarmed). At Allied Universal, a Cleared Security Officer is entrusted with sensitive information and given the responsibility to protect classified information and personnel. As a Cleared Security Officer, you'll receive specialized training in site-specific security protocols associated with your clearance level, allowing for skill development and professional growth in the security field. RESPONSIBILITIES: Provide high quality security services, safeguarding personnel, property, and information with professionalism • Conduct patrols within and around the facility on foot, bicycle, or vehicle to ensure the protection of people, assets, and sensitive or classified information, • Greet guests and employees and escorts visitors and contractors to secure entry and exit points, • Follow site-specific performance manuals and post orders; reporting safety concerns, security breaches, and unusual circumstances via written and oral communication to client and/or other security personnel, • Respond to and assesses security alarms or emergency alarms, • Act as a first responder in emergency situations QUALIFICATIONS (MUST HAVE): • Must possess a high school diploma or equivalent, or 5 years of verifiable experience, • U.S. citizenship required, • Must possess a Department of Defense (DoD) position appropriate level security clearance (national security eligibility determinations take into account a person's stability, trustworthiness, reliability, discretion, character, honesty, and judgment), • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Must possess one or more of the following:, • Minimum of three (3) years of security experience on a Department of Defense-cleared site, • Prior military experience, • Effective written and oral communication and interpersonal skills, • Exceptional customer service skills, • Intermediate computer skills to operate innovative, wireless technology at client specific sites PREFERRED QUALIFICATIONS (NICE TO HAVE): • Prior law enforcement or armed security experience, • Associate's degree or higher In Criminal Justice, Business, or a related field BENEFITS: • Health insurance and 401k plans for full-time positions, • Schedules that fit with your personal life goals, • Ongoing paid training programs and career growth opportunities, • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more... Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1592654

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Saturday, Sunday Shifts Available Morning Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Bilingual Spanish Patrol in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer in a dynamic manufacturing and industrial location, where you will monitor and patrol assigned areas, perform routine patrols, and remain visible to help deter security-related incidents. You will support daily operations through strong communication and customer service while reflecting our agile, reliable, and innovative approach, a caring culture, teamwork, and integrity. Position Type: Part Time Pay Rate: $18.50 / Hour Job Schedule: DayTime Sat05:00 AM - 05:00 PM Sun05:00 AM - 05:00 PM What You'll Do: Provide customer service to employees, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a manufacturing and industrial location. • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to site leadership and/or Allied Universal management., • Conduct regular and random unarmed patrols throughout production areas, warehouses, parking areas, and the perimeter to help to deter unauthorized activity and identify unusual conditions., • Monitor entry and exit points, verify credentials and/or visitor access as directed by site procedures, and help to support orderly access control for personnel, deliveries, and contractors., • Complete routine reports, incident notes, and shift activity logs, and communicate important updates during shift handoff to help to support continuity of security-related operations. Minimum Requirements: • Have at least 2 years of security-related experience., • Be able to speak, read, and write fluent Spanish., • Be at least 21 years of age., • Be comfortable using a computer and/or tablet preferred., • Have customer service experience preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1598951

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Tuesday, Wednesday, Thursday, Friday, Saturday Shifts Available Afternoon Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Armed Security Officer Deterrence Patrol in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as an Armed Patrol Officer at a dynamic manufacturing and industrial location, where you will conduct routine patrols, maintain a visible presence, and help to deter security-related incidents. This role calls for strong communication, professionalism, and a people-first mindset while supporting daily operations with integrity, teamwork, and a reliable approach that reflects our agile and innovative culture. Position Type: Full Time Pay Rate: $22.00 / Hour Job Schedule: DayTime Tue03:00 PM - 11:00 PM Wed03:00 PM - 11:00 PM Thur03:00 PM - 11:00 PM Fri03:00 PM - 11:00 PM Sat03:00 PM - 11:00 PM What You'll Do: Provide customer service to employees, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a manufacturing location. • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting concerns through proper channels., • Conduct regular and random armed patrols throughout buildings, production areas, parking areas, and perimeter locations to help to deter unauthorized activity and identify unusual conditions., • Monitor access points, verify credentials, and support entry and exit control for restricted areas, deliveries, and/or visitor traffic in accordance with site requirements., • Support emergency preparedness by assisting with evacuations, medical responses, and/or other incident response needs while maintaining professionalism and attention to post orders. Minimum Requirements: • Have at least 2 years of law enforcement, military police, and/or corrections experience., • Have at least 1 year of security-related experience., • Possess an armed guard card and/or license., • A state, county, and/or city issued security-related license is preferred., • CPR and/or First Aid certification is preferred., • Be at least 21 years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Participate in industry-specific security training programs., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1607548

Job Locations US-TX-Irving Category (Portal Searching) Security Officer Level Workdays Available Monday, Tuesday, Wednesday, Thursday, Friday Shifts Available Morning Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Checkpoint Screening in Irving, TX, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal as a Screener at a fast-paced logistics and distribution location, where you will monitor access points, screen visitors and/or materials, and support site operations through visible presence, strong communication, and customer service. This role offers the chance to help reduce security-related incidents while working with a team that values agility, reliability, innovation, care, teamwork, and integrity. Position Type: Full Time Pay Rate: $16.82 / Hour Job Schedule: DayTime Mon05:00 AM - 01:00 PM Tue05:00 AM - 01:00 PM Wed05:00 AM - 01:00 PM Thur05:00 AM - 01:00 PM Fri05:00 AM - 01:00 PM What You'll Do: Provide customer service to visitors, drivers, and/or staff by carrying out screening procedures, site-specific policies, and when appropriate, emergency response activities at a logistics and distribution location. • Screen people, packages, bags, and/or materials entering or leaving the location in accordance with post orders and client-directed procedures., • Respond to incidents, alarms, and/or unusual activity in a calm, problem-solving manner, and report details to site contacts and Allied Universal leadership as needed., • Conduct regular and random patrols around assigned areas, entry points, and the perimeter to help to deter unauthorized access and support security-related operations., • Document screening results, incidents, and/or daily activity in required logs, reports, and communication systems with attention to detail. Minimum Requirements: • Possess at least 6 months of security-related experience., • Be at least 21 years of age., • Comfortable using a computer or tablet is preferred., • Customer service experience is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1605624

Job Locations US-TX-Irving Category (Portal Searching) Security Officer Level Workdays Available Saturday, Sunday Shifts Available Morning Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Armed Patrol Reserve in Irving, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Armed Patrol Officer at a financial institution location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a professional environment through strong customer service and communication. In this role, you will bring reliability, integrity, and teamwork to each shift while responding to site needs with agility and care. Position Type: Part Time Pay Rate: $19.00 / Hour Job Schedule: DayTime Sat06:00 AM - 06:00 PM Sun06:00 AM - 06:00 PM What You'll Do: Provide customer service to clients by carrying out armed, security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location. • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner while documenting observations and actions taken., • Conduct regular and random armed patrols throughout the location, including exterior areas, parking areas, access points, and perimeter locations, with working conditions that may vary by site., • Monitor access activity and help to deter unauthorized entry, suspicious behavior, and/or policy violations at a financial institution location., • Support branch personnel, visitors, and/or vendors by reporting hazards, escalating concerns, and following post orders and applicable armed post protocols. Minimum Requirements: • Possess 2 or more years of security-related experience., • Possess an armed guard card and/or license., • A guard card and/or license is preferred., • CPR and/or First Aid certification is preferred., • Be at least 21 years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Participate in industry-specific security training programs., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1600185

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Monday - Friday, Saturday - Sunday Shifts Available Morning, Afternoon, Evening, Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Credential Verification in DALLAS, TX, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Pay Rate: $15.75 / Hour Job Schedule: DayTime Fri04:00 PM - 12:00 AM How This Role Works: Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment. • Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It's all up to you. This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed. Responsibilities: • Provide customer service to clients, visitors, and/or staff by carrying out site-specific access control procedures, visitor screening, badge verification, and other security-related policies at a food and beverage location., • Monitor entry and exit points, verify credentials, maintain visitor and delivery logs, and help to deter unauthorized access to restricted areas., • Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following post orders and emergency response activities when appropriate., • Communicate with site contacts, drivers, vendors, and/or employees regarding entry requirements, delivery coordination, and facility protocols while supporting orderly site access., • Conduct regular and random patrols around the business and perimeter, observing access points, gates, parking areas, and other key locations for unusual activity or security-related concerns. Minimum Requirements: • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1603088

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Monday, Tuesday, Wednesday, Saturday, Sunday Shifts Available Afternoon Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Armed Security Officer Patrol Responder in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as an Armed Patrol Officer at a dynamic manufacturing and industrial location, where you will monitor and patrol assigned areas, maintain a visible presence to help discourage security-related incidents, and deliver outstanding customer service and communication. In this role, you will support a people-first culture built on teamwork, integrity, reliability, agility, and innovation while making a meaningful impact each day. Position Type: Full Time Pay Rate: $22.00 / Hour Job Schedule: DayTime Mon03:00 PM - 11:00 PM Tue03:00 PM - 11:00 PM Wed03:00 PM - 11:00 PM Sat03:00 PM - 11:00 PM Sun03:00 PM - 11:00 PM What You'll Do: Provide customer service to employees, visitors, and/or contractors by carrying out site-specific procedures, access protocols, and when appropriate, emergency response activities at a manufacturing location. • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, including documenting observations and communicating with site contacts and local responders when needed., • Conduct regular and random armed patrols throughout production areas, warehouses, parking areas, and the exterior perimeter to help to deter unauthorized activity and/or unusual behavior., • Monitor entry and exit points, verify credentials and/or visitor logs, and report policy violations, equipment issues, and other security-related concerns to site leadership., • Maintain a visible presence while following post orders, handling security-related incidents involving restricted areas or valuable materials, and completing accurate reports before, during, and after each shift. Minimum Requirements: • Have at least 2 years of law enforcement, military police, or corrections experience., • Have at least 1 year of security-related experience., • Possess a Level III Armed Certification in Texas only., • CPR and First Aid experience is preferred., • Customer service experience is preferred., • Be at least 21 years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Participate in industry-specific security training programs., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1607119

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Wednesday, Thursday, Friday, Saturday Shifts Available Afternoon Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Entry Screening Specialist in Dallas, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Screener at a fast-paced tech and telecommunications location, you will help monitor access, observe activity, and support security-related protocols while delivering outstanding customer service and communication. This role offers the chance to stay engaged, visible, and responsive in a dynamic environment. At Allied Universal, you will be part of a team that puts people first, acts with integrity, and brings agile, reliable, innovative service every day. Position Type: Full Time Pay Rate: $21.16 / Hour Job Schedule: DayTime Wed03:00 PM - 11:00 PM Thur03:00 PM - 11:00 PM Fri03:00 PM - 11:00 PM Sat05:00 PM - 01:00 AM What You'll Do: Provide customer service by carrying out site-specific screening procedures, access control protocols, and/or emergency response activities at a technology-focused location. • Screen employees, visitors, contractors, and/or deliveries entering the location, verify credentials and authorizations, and report discrepancies according to site policies., • Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate relevant details to site contacts and/or Allied Universal leadership., • Conduct regular and random patrols around the business and perimeter, observing for unusual activity and helping to deter unauthorized access to restricted areas., • Complete required logs, screening records, and incident documentation, and support security-related operations with clear communication and professional presence. Minimum Requirements: • Have at least 2 years of security-related experience., • Provide proof of a high school diploma or GED., • Be at least 21 years of age., • Alarm panel experience is preferred., • CPR certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1606674

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Thursday, Friday, Saturday, Sunday Shifts Available Afternoon Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Access Management Associate in Dallas, TX, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join Allied Universal at a busy food and beverage location where you will monitor entry points, verify credentials, and support access control procedures that help protect people, property, and daily operations. You will conduct routine patrols, remain visible to help discourage security-related incidents, and deliver strong customer service and communication. Guided by teamwork, integrity, and a caring culture, this role offers a dependable and engaging work environment. Position Type: Full Time Pay Rate: $16.25 / Hour Job Schedule: DayTime Thur01:30 PM - 09:30 PM Fri01:30 PM - 09:30 PM Sat05:30 PM - 05:30 AM Sun05:30 PM - 05:30 AM What You'll Do: Provide customer service to employees, visitors, and/or drivers by carrying out site-specific access control procedures, badge verification, and other security-related policies at a food and beverage location. • Monitor entry and exit points, review credentials, and help to deter unauthorized access to restricted areas such as loading docks, warehouse spaces, and/or administrative offices., • Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, including documenting observations and reporting unusual activity to site contacts and/or Allied Universal leadership., • Conduct regular and random patrols around the business and perimeter, with attention to gates, trailer areas, parking lots, and other high-traffic areas where working conditions may vary by location., • Maintain accurate visitor logs, delivery records, and/or incident reports while communicating clearly with staff, vendors, and transportation personnel regarding access requirements and site expectations. Minimum Requirements: • Comfortable using a computer or tablet is preferred., • CPR certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1600497

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Monday, Sunday Shifts Available Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Armed Security Officer in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Armed Patrol Officer at a fast-paced manufacturing and industrial location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help deter security-related incidents. This role combines strong communication, customer service, and a professional armed presence while supporting a caring, agile, reliable, and innovative team that puts people first and acts with integrity. Position Type: Part Time Pay Rate: $22.00 / Hour Job Schedule: DayTime Mon11:00 PM - 07:00 AM Sun11:00 PM - 07:00 AM What You'll Do: Provide customer service to employees, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a manufacturing and industrial location. • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting information through appropriate site and Allied Universal channels., • Conduct regular and random armed patrols throughout production areas, warehouses, parking areas, and the perimeter to help identify unusual activity and/or conditions that may require attention., • Monitor access points, verify credentials as required by site policy, and help to deter unauthorized entry, restricted item violations, and/or other security-related concerns., • Support site operations by communicating with supervisors, local responders, and/or designated personnel during incidents, medical events, and operational disruptions while maintaining professionalism and awareness of post orders. Minimum Requirements: • Have at least 2 years of law enforcement, military police, or corrections experience., • Have at least 1 year of security-related experience., • Possess a Level III Armed Certification in Texas., • Customer service experience is preferred., • An armed guard card or license is preferred., • Be at least 21 years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Participate in industry-specific security training programs., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1607546

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Monday, Tuesday, Sunday Shifts Available Morning Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Driver Reserve in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an unarmed patrol officer at a dynamic manufacturing and industrial location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and support a welcoming environment through strong communication and customer service. This is a driving post, offering the opportunity to stay active, work with integrity, and be part of a caring, reliable, and innovative team. Position Type: Part Time Pay Rate: $18.50 / Hour Job Schedule: DayTime Mon07:00 AM - 03:00 PM Tue07:00 AM - 03:00 PM Sun07:00 AM - 03:00 PM What You'll Do: Provide customer service to all personnel, visitors, and/or contractors by carrying out site-specific procedures, access control activities, and other security-related duties appropriate to a manufacturing and industrial location. • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, documenting observations and communicating with supervisors and/or local responders as needed., • Conduct regular and random patrols throughout production areas, warehouses, parking areas, and the perimeter to help to deter unauthorized activity and identify unusual conditions., • Monitor entry and exit points, verify credentials, and assist with visitor processing, deliveries, and/or contractor access in accordance with site policies., • Prepare clear reports on incidents, maintenance concerns, and/or policy violations, and report conditions that could impact operations or the site environment. Minimum Requirements: • A valid driver's license is required in accordance with Allied Universal driver policy requirements., • At least 1 year of security-related experience is required., • A state, county, or city issued security license is preferred., • Customer service experience is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1607549

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Monday, Friday, Saturday, Sunday Shifts Available Morning Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Armed Security Officer Response Patrol in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as an armed officer at a dynamic manufacturing and industrial location, where you will monitor and patrol assigned areas, maintain a visible presence to help discourage security-related incidents, and deliver exceptional customer service and communication. In this role, you will support daily operations with agility, reliability, and innovation while working as part of a caring team that puts people first and acts with integrity. Position Type: Full Time Pay Rate: $22.00 / Hour Job Schedule: DayTime Mon07:00 AM - 03:00 PM Fri07:00 AM - 03:00 PM Sat07:00 AM - 03:00 PM Sun07:00 AM - 03:00 PM What You'll Do: Provide customer service to personnel, visitors, and/or contractors by carrying out site-specific procedures, access protocols, and when appropriate, emergency response activities at a manufacturing and industrial location. • Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts and/or public emergency responders as needed., • Conduct regular and random armed patrols throughout production areas, parking areas, shipping and receiving zones, and the exterior perimeter to help identify unusual activity and security-related concerns., • Monitor entry and exit activity, verify credentials and/or permissions when required, and report suspicious behavior, policy violations, or unauthorized access attempts., • Support security-related operations by maintaining a professional presence, following post orders for armed assignments, and preparing accurate reports on incidents, patrol activity, and notable conditions. Minimum Requirements: • Possess 2+ years of law enforcement, military police, or corrections experience., • Possess 1+ years of security-related experience., • Possess an armed guard card or license., • Possess a Level III Armed Certification for Texas only., • A state, county, or city issued security-related license is preferred., • Be at least 21 years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Participate in industry-specific security training programs., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1607112

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Monday - Friday, Saturday - Sunday Shifts Available Morning, Afternoon, Evening, Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Patrol Reserve in Dallas, TX, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Pay Rate: $18.00 / Hour Job Schedule: DayTime Wed10:00 PM - 06:00 AM How This Role Works: Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment. • Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It's all up to you. This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed. Responsibilities: • Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access activities, and appropriate emergency response actions within a manufacturing and industrial location., • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting security-related concerns according to post procedures., • Conduct regular and random patrols throughout production areas, warehouses, parking areas, and perimeter locations to help to deter unauthorized activity and identify unusual conditions., • Monitor entry and exit points, verify approved access, and support visitor and/or contractor processing in accordance with site policies and assigned post orders., • Communicate with site contacts, supervisors, and/or first responders regarding incidents, maintenance concerns, and other security-related matters that may impact daily operations. Minimum Requirements: • Customer service experience is preferred., • Access control and/or badge experience is preferred., • CPR and/or First Aid certification is preferred., • A guard card and/or license is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1607431

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Wednesday, Thursday, Friday, Saturday Shifts Available Morning Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Driver Patrol Operations in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic manufacturing and industrial location, where you will conduct routine patrols, remain visible to help reduce security-related incidents, and support a professional environment through strong customer service and communication. This is a driving post, offering the opportunity to stay active, work as part of a dependable team, and bring integrity, reliability, and care to every shift. Position Type: Full Time Pay Rate: $18.50 / Hour Job Schedule: DayTime Wed07:00 AM - 03:00 PM Thur07:00 AM - 03:00 PM Fri07:00 AM - 03:00 PM Sat07:00 AM - 03:00 PM What You'll Do: Provide customer service to all visitors, employees, and/or contractors by following site-specific procedures and supporting security-related activities across the location. • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, and report conditions, observations, and activities according to site protocols., • Conduct regular and random patrols throughout production areas, warehouse spaces, parking areas, and the exterior perimeter to help identify unusual activity and/or maintenance or access concerns., • Monitor entry and exit points, verify authorized access, and help to deter unauthorized presence in restricted operational areas., • Support emergency response activities, assist with evacuations or access control changes when needed, and communicate with supervisors and/or local contacts regarding security-related issues. Minimum Requirements: • A valid driver's license is required in accordance with Allied Universal driver policy requirements., • At least 1 year of security-related experience is required., • A state, county, and/or city issued security-related license is preferred., • CPR and/or First Aid certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1607118

Job Locations US-TX-Irving Category (Portal Searching) Security Officer Level Workdays Available Monday, Thursday, Friday, Saturday, Sunday Shifts Available Afternoon, Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Mobile Patrol in Irving, TX, you will serve and safeguard clients in a range of industries such as Transportation, and more. Join Allied Universal as an Unarmed Patrol Officer in a dynamic transportation location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service. In this role, you will support daily operations through strong communication, teamwork, and integrity while contributing to a caring, reliable, and innovative culture that puts people first. Position Type: Full Time Pay Rate: $18.11 / Hour Job Schedule: DayTime Mon10:00 PM - 06:00 AM Thur02:00 PM - 10:00 PM Fri02:00 PM - 10:00 PM Sat02:00 PM - 10:00 PM Sun02:00 PM - 10:00 PM What You'll Do: Provide customer service to visitors, passengers, and/or staff by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities. • Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner and communicate relevant information to supervisors and/or local authorities as needed., • Conduct regular and random patrols throughout terminals, public areas, baggage claim areas, parking locations, and perimeter access points to help to deter unauthorized activity and/or suspicious behavior., • Monitor entry and exit points, observe pedestrian and vehicle traffic, and report security-related concerns, hazards, and/or maintenance issues according to site procedures., • Support access control activities by verifying credentials where required, assisting with directions and general inquiries, and documenting routine activities, incidents, and/or unusual conditions. Minimum Requirements: • Be at least 21 years of age., • CPR/First Aid is preferred., • CPR Certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1606517

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Monday, Tuesday, Wednesday, Thursday, Friday Shifts Available Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Driving Role Screening in Dallas, TX, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal as a Screener in a busy logistics and distribution location, where you will monitor access, screen people and property, and support security-related operations with professionalism and care. This is a driving post. You will remain visible, conduct routine patrols, and deliver outstanding customer service and communication while working as part of a team that values agility, reliability, innovation, and integrity. Position Type: Full Time Pay Rate: $17.94 / Hour Job Schedule: DayTime Mon10:00 PM - 06:00 AM Tue10:00 PM - 06:00 AM Wed10:00 PM - 06:00 AM Thur10:00 PM - 06:00 AM Fri10:00 PM - 06:00 AM What You'll Do: Provide customer service by carrying out security-related procedures, site-specific policies, screening activities, and/or emergency response activities appropriate to the location. • Screen employees, visitors, packages, and/or shipments entering or leaving the location in accordance with post orders and client-directed protocols., • Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and reporting unusual activity to the appropriate contacts., • Conduct regular and random patrols around the loading, shipping, receiving, and perimeter areas, as working environments and conditions may vary by location., • Monitor access points and help to deter unauthorized entry, theft, and/or policy violations within a fast-paced logistics and distribution environment. Minimum Requirements: • Possess at least 6 months of security-related experience., • Be at least 21 years of age., • A valid driver's license is required in accordance with Allied Universal driver policy requirements., • Customer service experience is preferred., • Comfort using a computer or tablet is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1604060

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Monday - Friday, Saturday - Sunday Shifts Available Morning, Afternoon, Evening, Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Patrols in Dallas, TX, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Pay Rate: $16.82 / Hour Job Schedule: DayTime Sat12:00 AM - 07:00 AM How This Role Works: Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment. • Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It's all up to you. This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed. Responsibilities: • Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a fast-paced logistics and distribution location., • Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner while documenting relevant details and notifying appropriate site contacts., • Conduct regular and random foot and/or vehicle patrols throughout loading areas, trailer yards, parking areas, access points, and perimeter locations to help to deter unauthorized activity., • Monitor entry and exit activity for employees, visitors, and/or vendors, verify credentials as directed by site procedures, and report unusual behavior or policy violations., • Support daily operations by observing package handling and shipment areas for security-related concerns, assisting with access control activities, and communicating clearly with site leadership and emergency responders when needed. Minimum Requirements: • Have at least 6 months of security-related experience., • Be at least 21 years of age., • Being comfortable using a computer or tablet is preferred., • Customer service experience is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1591516

Job Locations US-TX-Irving Category (Portal Searching) Security Officer Level Workdays Available Thursday, Saturday, Sunday Shifts Available Afternoon, Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Roving Patrol Detail in Irving, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a respected financial institution where you will conduct routine patrols, monitor assigned areas, and help to deter security-related incidents through a visible presence and strong communication. This unarmed role offers the chance to support access awareness and customer interactions while working with a team that values agility, reliability, innovation, caring, teamwork, and integrity. Position Type: Part Time Pay Rate: $19.00 / Hour Job Schedule: DayTime Thur11:00 PM - 07:00 AM Sat03:00 PM - 11:00 PM Sun03:00 PM - 11:00 PM What You'll Do: Provide customer service to staff, visitors, and/or customers by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities within a financial institution location. • Respond to incidents, alarms, and/or unusual activity in a calm, problem-solving manner, documenting observations and communicating with site contacts and/or public emergency responders as needed., • Conduct regular and random patrols throughout the lobby, banking areas, exterior grounds, parking areas, and perimeter to help to deter unauthorized activity and/or suspicious behavior., • Monitor entry points, visitor activity, and/or restricted areas in accordance with site expectations, helping to support orderly access control and professional interactions., • Report hazards, maintenance concerns, policy violations, and/or security-related incidents promptly and accurately, following Allied Universal reporting procedures and site guidelines. Minimum Requirements: • Have at least 2 years of security-related experience., • Provide proof of a high school diploma or GED as required by the client., • Be at least 21 years of age., • Being comfortable using a computer or tablet is preferred., • Access control and badge experience is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1601008

Job Locations US-TX-Dallas Requisition ID 2026-1583585 Category (Portal Searching) Technician Business Unit AUTS Company Overview: Join Allied Universal Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. What to expect as a Commercial Security Installation Technician III: Assist the Project Manager regarding on-site scheduling of work activities and timely delivery of equipment • Responsible for the connection of control panels, application requirements, wire concealment, and security software installation, • Install, program and configure commercial electronic security systems for enterprise commercial clients (door access control, CCTV, intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, ect.), • Troubleshoot new installations to ensure the systems are functioning properly and satisfy codes, • Demonstrate Allied Universal's core values as a highly skilled leader on the Installation Team, • Supervise several teams comprised of Security Installation Technician I's and II's, • Manage several medium- to large-sized jobs simultaneously, doing so within approved hours and margin tolerances, • Drive to client sites with a company-issued vehicle to perform the system installation and confirm the system is operating effectively and meets contract requirements, • Installation of electrical wiring, panels, cables, and security devices, • Completes miscellaneous tasks as assigned by manager What knowledge and skills are required: • A high school diploma or equivalent is required, • Minimum 2-3 years of experience in the physical security, fire alarm or low voltage communication industry installing field devices, programming systems, and running medium- to large-sized jobs, are required, • Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI, • Possess or have the ability to obtain proper state licensing once hired (Low Voltage D license, Alarm Installer Lic. etc.), • Ability to meet deadlines and work in a fast-based environment with minimum direction, • Good communication skills for effective interaction with internal and external customers, • Strong troubleshooting skills and mechanical aptitude, • Ability to be on-call on a rotational basis, • Must be detail-oriented and organized Must possess a valid driver's license with at least one year of driving experience, a clean driving record (no major violations within the last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by company policy, and the ability to safely operate a vehicle. • Ability to complete time entry from home on a daily basis via the Internet, • Ability to deliver product familiarization training to end-users, • Strong proficiency in Microsoft Office products (Word, Excel, and Project), • Ability and track record of successfully loading servers with third-party applications and deploying IP video solutions, • Possess general working knowledge of network architecture, • Overnight travel may be required on an as-need basis BENEFITS: • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1583585

Job Locations US-TX-Dallas Category (Portal Searching) Security Officer Level Workdays Available Thursday, Friday Shifts Available Afternoon Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Armed Security Officer Patrol in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Armed Patrol Officer at a dynamic manufacturing and industrial location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support daily operations with strong customer service and communication. In this role, you will bring integrity, teamwork, and reliability to every shift while helping create a caring and professional experience for everyone on site. Position Type: Part Time Pay Rate: $22.00 / Hour Job Schedule: DayTime Thur03:00 PM - 11:00 PM Fri02:00 PM - 11:00 PM What You'll Do: Provide customer service to employees, contractors, and visitors by carrying out site-specific procedures, access control practices, and when appropriate, emergency response activities at a manufacturing and industrial location. • Respond to incidents, alarms, medical calls, and critical situations in a calm, problem-solving manner, documenting observations and notifying appropriate personnel according to post orders., • Conduct regular and random armed patrols throughout production areas, warehouses, parking areas, and the perimeter to help to deter unauthorized activity and identify unusual conditions., • Monitor entry and exit activity, verify credentials, and support vehicle, visitor, and material movement procedures in line with location policies and security-related protocols., • Carry authorized equipment in accordance with Allied Universal standards and applicable regulations, and communicate clearly with site contacts, law enforcement, and/or emergency responders when needed. Minimum Requirements: • At least 2 years of law enforcement, military police, and/or corrections experience is required., • At least 1 year of security-related experience is required., • A Level III Armed Certification is required in Texas only., • Customer service experience is preferred., • An Armed Guard Card and/or license is preferred., • Be at least 21 years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Participate in industry-specific security training programs., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1607115

Job Locations US-TX-Irving Category (Portal Searching) Security Officer Level Workdays Available Monday, Thursday, Friday, Saturday, Sunday Shifts Available Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Unarmed Patrol in Irving, TX, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal at a fast-paced logistics and distribution location, where you will monitor and patrol assigned areas, support access control, and help to deter security-related incidents through a visible presence. This unarmed patrol role blends customer service and communication with routine site rounds, working as part of a team that leads with integrity, reliability, and a people-first approach. Position Type: Full Time Pay Rate: $18.00 / Hour Job Schedule: DayTime Mon10:00 PM - 06:00 AM Thur10:00 PM - 06:00 AM Fri10:00 PM - 06:00 AM Sat10:00 PM - 06:00 AM Sun10:00 PM - 06:00 AM What You'll Do: Provide customer service to employees, visitors, and/or drivers by carrying out site-specific procedures, access activities, and emergency response actions when appropriate. • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, and document observations and actions according to site protocols., • Conduct regular and random patrols throughout the distribution location, including the warehouse floor, loading and unloading areas, parking areas, and perimeter, to help to deter unauthorized activity and/or unusual conditions., • Monitor entry and exit points, verify credentials and/or visitor information as required, and report maintenance concerns, policy violations, and other security-related issues to site contacts and Allied Universal leadership., • Support shipping and receiving operations by observing trailer yards, dock areas, and high-traffic routes for security-related concerns, and communicate clearly with site personnel regarding incidents and/or operational disruptions. Minimum Requirements: • Have at least 1 year of security-related experience., • Be at least 21 years of age., • Customer service experience is preferred., • CPR and First Aid certification is preferred., • Alarm panel experience is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1605364

Job DescriptionPharmaceutical Sales Representative - Primary Care & Specialty (Entry level or Experienced) We are a fast-growing pharmaceutical and healthcare company that markets a variety of innovative healthcare products. We are currently looking to add many sales professionals to our Pharmaceutical Sales Rep team. Our pharmaceutical products are designed to enhance the patient and provider's practice which includes easing the burden of administration, providing an improved safety profile, and prescription selection. We strive to improve patient outcomes while reducing overall health care costs. We are in search of an energetic Pharmaceutical Sales Rep to add to our Pharmaceutical Sales Rep team. They must be as passionate as we are about our vision and commitment to deliver value and service to the healthcare industry in the United States. Your Responsibilities as one of our Pharmaceutical Sales Reps: • Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of our pharmaceutical products., • To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, working within PhRMA guidelines and values at all times., • Maintain knowledge and data, which are constantly changing, with respect to the pharmaceutical products you represent., • Provide product educational programs/in-services to customers., • Work within Compliance guidelines and our industry regulations at all times., • Develop strategies and tactics to generate sales., • Develop and implement strategies specific to each customer within an account (i.e., Office Manager, Physician Assistants, nurses, billers, secretaries, etc.)., • Effectively manage allocated resources (i.e., financial)., • Provide outstanding customer service by responding to our customers' requests, inquiries and needs.Why You?, • You must have strong sales abilities or demonstrated success as a Sales Rep professional, • Ability to understand and communicate highly scientific and technical medical information., • Pharmaceutical industry product knowledge education, • Excellent communication / interpersonal skills, • Passion for excellence / embrace competition, • Must be able and willing to drive or operate a vehicle – driving is an essential function of this role as you will cover over 80 physicians within your local territory (no overnight travel required)Preferred qualifications to become one of our Pharmaceutical Sales Representatives:, • Ability to sell pharmaceutical products that utilize the Buy & Bill or Specialty pharmacy modes of distribution, • Ability to sell HCP administered injectable products, • Demonstration of high performance, • Strong communication, presentation and influencing skills required, • Demonstrated ability to identify unique sales opportunities and to perform tasks beyond designated responsibilities, • Demonstrated teamwork and leadership skills, • Strong business planning skills and ability to multi-task.Why work for us? Our mission is to improve the quality of human life by enabling our Pharmaceutical Sales Reps to do more, make patients feel better and live longer. Our world-leading business deliver innovative medicines, and consumer healthcare products. We need a talented and motivated pharmaceutical sales workforce to deliver against our strategy. To achieve this, we strive to attract the best sales people and to create an environment that empowers and inspires. You may apply for this position online by selecting the Apply now button. Powered by JazzHR pg39ToGFX3

Job DescriptionCompany Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at http://cornerstonebuildingbrands.com. Job Description As a Quality Control Technician at Cornerstone Building Brands, you will be responsible for ensuring that windows and related materials meet quality standards throughout the manufacturing process, from raw materials to finished products. You will perform inspections, document findings, and communicate quality issues to ensure that only high-quality windows are shipped to customers. Key Responsibilities: Inspect raw materials, in-process components, and finished products to verify compliance with specifications, blueprints, and quality standards. Identify defects, measure dimensions, and ensure products meet established requirements. Accurately document inspection findings and maintain detailed records using logs, reports, and quality software systems. Perform required quality audits of production activities to ensure adherence to company procedures and quality standards. Communicate quality concerns, defects, or deviations to supervisors, engineers, and production teams for prompt resolution. Analyze quality data to identify trends, root causes, and opportunities for process and product improvement. Assist with troubleshooting quality issues and support the implementation of corrective and preventive actions. Provide first-level quality support to Production Associates on product specifications, quality standards, and inspection procedures. Train Production Associates on quality requirements, best practices, and defect prevention. Complete data entry for quality reports and ensure accuracy and timeliness of documentation. Assist in developing, maintaining, and retaining quality records in accordance with company policies and regulatory requirements. Communicate effectively with team leaders, supervisors, and associates across shifts to ensure continuity of information regarding quality issues. Provide support and communication with external stakeholders including customers, field sales, marketing, and warranty personnel when necessary. Collaborate with departmental supervisors to prioritize work and remove obstacles that may delay product delivery to customers. Support operational goals by maintaining high standards for quality, productivity, and safety in all assignments. Perform additional duties and assignments as directed by Quality Department leadership. Qualifications Qualifications • Strong attention to detail: The ability to identify subtle defects and variations, • Knowledge of manufacturing processes: Understanding of the different stages of window manufacturing, • Good communication skills: The ability to clearly document findings and communicate concerns to others, • Basic computer skills: Proficiency in using software for documentation and data analysis, • Ability to follow procedures: Adherence to safety protocols and quality control guidelines, • Experience with Lean Manufacturing or Six Sigma: Methodologies are valuable for identifying and addressing quality issues, • Knowledge of specific industry standards: Familiarity with standards related to window manufacturing, • Physical Stamina: Ability to lift and move window units Additional Information Our location: 9001 Ambassador Row Dallas, TX 75247 Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. All your information will be kept confidential according to EEO guidelines. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description What to expect as a Commercial Security Installation Technician III: • Assist the Project Manager regarding on-site scheduling of work activities and timely delivery of equipment, • Responsible for the connection of control panels, application requirements, wire concealment, and security software installation, • Install, program and configure commercial electronic security systems for enterprise commercial clients (door access control, CCTV, intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, ect.), • Troubleshoot new installations to ensure the systems are functioning properly and satisfy codes, • Demonstrate Allied Universal's core values as a highly skilled leader on the Installation Team, • Supervise several teams comprised of Security Installation Technician I's and II's, • Manage several medium- to large-sized jobs simultaneously, doing so within approved hours and margin tolerances, • Drive to client sites with a company-issued vehicle to perform the system installation and confirm the system is operating effectively and meets contract requirements, • Installation of electrical wiring, panels, cables, and security devices, • Completes miscellaneous tasks as assigned by manager What knowledge and skills are required: • A high school diploma or equivalent is required, • Minimum 2-3 years of experience in the physical security, fire alarm or low voltage communication industry installing field devices, programming systems, and running medium- to large-sized jobs, are required, • Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI, • Possess or have the ability to obtain proper state licensing once hired (Low Voltage D license, Alarm Installer Lic. etc.), • Ability to meet deadlines and work in a fast-based environment with minimum direction, • Good communication skills for effective interaction with internal and external customers, • Strong troubleshooting skills and mechanical aptitude, • Ability to be on-call on a rotational basis, • Must be detail-oriented and organized Must possess a valid driver's license with at least one year of driving experience, a clean driving record (no major violations within the last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by company policy, and the ability to safely operate a vehicle. • Ability to complete time entry from home on a daily basis via the Internet, • Ability to deliver product familiarization training to end-users, • Strong proficiency in Microsoft Office products (Word, Excel, and Project), • Ability and track record of successfully loading servers with third-party applications and deploying IP video solutions, • Possess general working knowledge of network architecture, • Overnight travel may be required on an as-need basis BENEFITS: • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1583585

Job DescriptionSenior Oracle APEX DeveloperEmployment Type: Full-Time, Entry-Mid LevelDepartment: Information Technology CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer’s needs are met quickly and effectively. The successful candidate will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs, and then be able to translate them into actions. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success- Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily using the Oracle APEX toolset.- Perform advanced use of Oracle APEX 4.0 and above.- Perform work with Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Design and manipulate web content dynamically using JQuery, Ajax, JavaScript, CSS, and HTML.- Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products version 11 and above.- Provide support for Oracle database objects – tables, indexes, directories, sequences, triggers, etc.- Provide support with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Provide support with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Integrate and manage BI Publisher templates and web Services.- Successfully deliver enterprise-level workflow-centric applications.- Build logical functions and algorithms to automate business processes. Qualifications- Bachelor’s degree with 8+ years experience. A High School diploma with additional years of experience and/or relevant certifications may be considered in lieu of a degree.- U.S. Citizen.- Ability to obtain and maintain a public trust security clearance.- Experience with secure network programming in an Oracle environment; use of security certificates, HTTPS callouts, etc.- Experience with full lifecycle development of custom Oracle Applications, including the Oracle APEX toolset.- Experience with the use of Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Experience with JQuery, Ajax, JavaScript, CSS, and HTML.- Experience with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Experience with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Experience establishing goals and meeting project plan objectives.- Must be able to write and maintain system documentation on work products.- Excellent communication and teamwork skills.- Agile development experience.- Customer interface experience. Ideally, you will also have: - Experience with Oracle Database products version 11 and above.- Experience with Oracle Forms and Reports version 10G or higher.- Experience with Oracle APEX 4.0 and above.- Experience troubleshooting operational issues.- Government contracting experience, particularly with the DOJ.- Current DOJ Clearance. Our Commitment : Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Oracle APEX Developer IIEmployment Type: Full-Time, Entry-Mid LevelDepartment: Information Technology CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer’s needs are met quickly and effectively. The successful candidate will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs, and then be able to translate them into actions. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success- Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily using the Oracle APEX toolset.- Perform advanced use of Oracle APEX 4.0 and above.- Perform work with Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Design and manipulate web content dynamically using JQuery, Ajax, JavaScript, CSS, and HTML.- Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products version 11 and above.- Provide support for Oracle database objects – tables, indexes, directories, sequences, triggers, etc.- Provide support with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Provide support with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Integrate and manage BI Publisher templates and web Services.- Successfully deliver enterprise-level workflow-centric applications.- Build logical functions and algorithms to automate business processes. Qualifications- Bachelor’s degree with 8+ years experience. A High School diploma with additional years of experience and/or relevant certifications may be considered in lieu of a degree.- U.S. Citizen.- Ability to obtain and maintain a public trust security clearance.- Experience with secure network programming in an Oracle environment; use of security certificates, HTTPS callouts, etc.- Experience with full lifecycle development of custom Oracle Applications, including the Oracle APEX toolset.- Experience with the use of Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Experience with JQuery, Ajax, JavaScript, CSS, and HTML.- Experience with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Experience with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Experience establishing goals and meeting project plan objectives.- Must be able to write and maintain system documentation on work products.- Excellent communication and teamwork skills.- Agile development experience.- Customer interface experience. Ideally, you will also have: - Experience with Oracle Database products version 11 and above.- Experience with Oracle Forms and Reports version 10G or higher.- Experience with Oracle APEX 4.0 and above.- Experience troubleshooting operational issues.- Government contracting experience, particularly with the DOJ.- Current DOJ Clearance. Our Commitment : Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionFounded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description:Lead the execution of complex manufacturing programs that bring advanced products from concept to production. In this role, you will drive cross-functional alignment across engineering, supply chain, and operations, ensuring plans, resources, and readiness come together to meet critical milestones. You’ll play a key role in turning strategy into reality—removing obstacles, maintaining momentum, and enabling teams to deliver at scale.What you'll do: • Own manufacturing program outcomes end-to-end. Build and drive the integrated manufacturing program plan (WBS/IMS), manage critical path and cross-functional dependencies, and take full accountability for hitting build and ramp milestones—not just reporting status., • Operate as the execution engine across functions. Lead day-to-day coordination across Production, Manufacturing Engineering, MP&L, Supply Chain, Quality, Test, Facilities, Construction, and Engineering aligning priorities, resolving friction, and ensuring no workstream drifts., • Move fast to unblock reality. Identify bottlenecks early (design maturity, supplier lead times, tooling delays, facility readiness, material constraints) and aggressively drive mitigation plans to closure. Escalate when necessary but default to solving laterally and decisively., • Translate engineering intent into manufacturing action. Turn evolving product development plans and engineering releases into structured readiness gates, executable build plans, and clearly defined entry/exit criteria from prototype through pilot and production ramp., • Drive manufacturing readiness with urgency. Ensure tooling, equipment, routings, work instructions, materials, inspection/test capability, facilities, and workforce readiness are aligned ahead of builds closing gaps before they impact the floor., • Own change impact management. Coordinate ECR/ECO cut-ins, retrofit strategies, and configuration alignment to protect schedule, build integrity, and production flow., • Run a disciplined operating cadence. Lead weekly cross-functional reviews, maintain risk and issue registers, drive action tracking with clear owners and deadlines, and provide crisp executive updates that highlight tradeoffs and required decisions., • Integrate facilities and equipment milestones. Embed construction, utilities, equipment installation, and commissioning into the program plan ensuring space and infrastructure readiness never become the critical path surprise., • Stay close to the floor. Be present where execution happens rapidly translating real-world constraints into plan updates and actionable cross-functional decisions., • Continuously raise the bar. Improve program management standards, tools, readiness frameworks, and execution rhythms to make future manufacturing programs faster, more predictable, and more scalable.Required qualifications:, • Bachelor’s degree in mechanical / aerospace Engineering, or related field., • Significant experience in aerospace or advanced manufacturing, with 5+ years in program leadership roles., • Proven success in facility or production program setup, especially in a startup or high-growth environment., • Strong background in program execution and operational planning across engineering and manufacturing domains.Preferred qualifications:, • Master’s degree in Engineering, Industrial Systems, or Operations Management., • Experience leading cross-functional teams in aerospace or defense industries., • Demonstrated ability to deliver production facilities and new program manufacturing readiness on aggressive timelines., • Familiarity with new product introduction (NPI) and manufacturing systems planning at scale., • Greenfield facility development experience.#LI-JM1#LD Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. ### Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Description This position is responsible for performing raw materials inventory management planning as part of the procurement team. DUTIES AND RESPONSIBILITIES • Maintaining optimal raw material inventory levels using MRP and lean inventory management tools, • Placement, management, and entry of purchase orders, as well as communicating purchase order status with suppliers, • Performing root cause analysis on delivery failures, • Coordinating inventory transfers between facilities and customer expedite requests, • Participate in continuous improvement activities to accomplish plant business goals and objectives in terms of safety, quality, customer service, and cost and staff development, • Collaborate with teams such as Customer Experience and Response, Operations Planning, Finance, Engineering, IT, Research, Development and Innovation, Logistics and other manufacturing facilities, • Lead defined, medium-sized projects, • Requires ability to define problems, collect data, analyze data, offer solutions, and implement improvements to achieve the desired results; Analyze and report inventory levels to plan, recommend and implement corrective action, • Develop and implement effective processes for new product offerings/enhancements and ramp-up/ramp-down plans for product changes, • Promote safety and ensure a safe work environment and safe employee work habits, and maintain a respectful work environmentQualifications, • Requires a 4 year degree or 3-5 years equivalent experience, • 5 years’ experience working within purchasing preferred, or equivalent supply chain, and/or inventory management experience, • Solid understanding of information systems that support supply chain and manufacturing operations(Oracle system preferred), • Intermediate proficiency in Microsoft Excel and databases, • Project management experience preferred, • Experience using and teaching lean tools and techniques such as 5S, 5 why, A3 thinking, pull/kanban systems, and kaizen preferred Additional Information The pay range for this full-time position is $65,000-$75,000 per year + medical, dental, and vision benefits starting day 1 + 401k and PTO. Our pay ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Benefits • Healthcare benefits starting on your first day of work, • Competitive pay, • Inclusive, collaborative environment, • Bragging rights – you’ll work for the market leader in multiple product categories, • Professional development opportunities, • Tuition reimbursement, • Generous PTO, • Employee discount programs All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.