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Job Description General Manager – ABA Centers of New Jersey New Jersey and Delaware Markets Leadership Opportunity The General Manager (GM) of ABA Centers is the senior operational leader responsible for operating multiple service areas across a defined territory that may span one or multiple states. The GM owns performance across people, service delivery, quality, growth, financial results, and family experience. This role combines full P&L accountability with hands‑on leadership of market teams and close partnership with clinical leaders to ensure consistent, high‑quality care. The GM leads multiple Executive Directors and serves as the primary operator for all assigned markets, translating divisional strategy into disciplined, repeatable, and high‑quality execution at the market level. What You’ll Do Regional Operations & P&L Ownership • Own and operate the full divisional P&L across multiple ABA markets, including revenue performance, expense management, productivity, and margin., • Ensure consistent execution of operational standards across all markets in alignment with organizational mission, vision, and values., • Develop and execute market‑level business plans aligned with enterprise strategy, including growth targets, financial objectives, and disenrollment reduction., • Drive performance across multiple markets, ensuring each meets census, utilization, retention, productivity, and operational maturity expectations., • Review and manage divisional and market‑level KPIs, including:, • Recruitment, retention, staffing stability, • New client intake, authorization velocity, access to care, • Scheduled vs. delivered hours & missed services, • RBT and BCBA billable hours & productivity, • Disenrollment, retention, utilization trends, • Cost controls & operational efficiency, • Make disciplined, data‑driven decisions to improve service delivery, scalability, and financial performance. Leadership of Executive Directors • Directly lead, coach, and hold Executive Directors accountable for operational, people, and market outcomes., • Establish clear expectations, scorecard ownership, and operational execution for each Executive Director., • Track and communicate KPIs and scorecard results to reinforce accountability and drive performance., • Conduct regular 1:1s, performance reviews, coaching sessions, and leadership development planning., • Ensure Executive Directors effectively manage performance, accountability processes, and corrective action within their markets. Growth & Strategic Execution • Execute market‑level growth strategies across the division, including:, • New market launches and ramp optimization, • Capacity expansion and access‑to‑care initiatives, • Disenrollment mitigation and retention improvement, • Market‑level operational improvements, • Partner with the Division President and functional leaders to translate strategic direction into consistent execution across each market., • Maintain awareness of market dynamics and competitive landscape to ensure markets deliver a differentiated, family‑centered experience. Clinical Partnership & Quality Oversight • Partner closely with Clinical Directors to ensure clinical quality, ethical care, and compliance with all regulatory and payer requirements., • Monitor clinical quality metrics, outcomes, and program effectiveness in collaboration with clinical leadership., • Support clinical teams with operational solutions that improve scheduling, utilization, and family experience without compromising care standards. People Leadership & Talent Development • Drive leadership development across the division in collaboration with Training & Professional Development., • Mentor Executive Directors for increased responsibility and succession readiness., • Ensure strong hiring, onboarding, engagement, and retention practices across all markets., • Train, coach, and develop market and enterprise leaders, building a strong leadership bench and ensuring continuous performance management., • Conduct or support evaluations, disciplinary actions, and staffing plans in collaboration with market leaders., • Foster a culture of accountability, ownership, collaboration, and continuous improvement. Customer Experience & Issue Resolution • Serve as an escalation point for complex client, caregiver, and employee issues., • Guide Executive Directors and Clinical Directors on effective resolution strategies., • Ensure concerns are resolved timely, professionally, and in alignment with organizational values., • Champion a high‑touch, family‑centered experience across all markets. Compliance, Safety & Controls • Ensure all markets meet and maintain regulatory, licensing, accreditation, and payer requirements., • Conduct regular site visits to evaluate safety, cleanliness, documentation accuracy, and operational integrity., • Ensure operational, clinical, and billing documentation is accurate, timely, and compliant. Cross‑Functional Collaboration • Work closely with Clinical, Admissions, Marketing, HR, IT, Training, Billing, and Finance to ensure markets are fully supported and aligned., • Participate in divisional and enterprise‑level meetings, workgroups, and best‑practice initiatives., • Bachelor’s degree required; Master’s in Business, Healthcare Administration, or Behavioral Health strongly preferred., • Minimum 5 years of operations and growth leadership experience in a high-growth service industry, healthcare/health system, behavioral health or education., • Healthcare operations experience strongly preferred., • Demonstrated operational and financial success in previous roles., • Proven experience supervising managers or leading teams across multiple locations., • Budget‑management and P&L experience., • Ability to travel within the state (up to 50–60%)., • Must maintain clean background/drug screenings and driving record., • Proficiency with Microsoft Office Suite or similar software., • Strong communication and relationship‑building skills., • Leadership ability to motivate, coach, and develop diverse teams., • Excellent organization, time management, and attention to detail., • Strong judgment, decision‑making, and problem‑solving skills., • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays), • Medical, dental, vision, long-term disability, and life insurance, • Generous 401(k) with up to 6% employer match, • Bonus potential based on performance ABA Centers of New Jersey Culture At ABA Centers of New Jersey, everyone’s contribution matters. Supporting our team members is second only to helping our client kiddos with autism. We encourage all team members to use their knowledge, strengths, and expertise to improve the lives of our clients while we help them grow their careers. Join us as we reshape the field of autism care. Recruiter ID: #LI-JW1 ABA Centers of New Jersey participates in the U.S. Department of Homeland Security E-Verify program.

Job Description Regional Director of Operations-Remote Employment Type: Full Time EEOC Classification: Exempt Reports to: Sr. VP, Hospitals and Operations At Community Veterinary Partners (CVP), we believe pets bring kindness and compassion to the world, which is why we're dedicated to creating meaningful moments with pets and people. As an integrated community of more than 3600 Team Members and 140+ hospitals, our team is passionate about caring for pets, their families, and one another. We provide resources and mentorship to support growth and drive innovation in a dynamic, entrepreneurial environment. At CVP, you'll find a community that fosters connection and collaboration, all while nurturing those special moments that strengthen the bond between pets and people. SUMMARY The Regional Director of Operations is a strategic member of the Community Veterinary Partners’ leadership team. This position is responsible for providing tactical direction and vision to the CVP family of veterinary hospitals. The Regional Director of Operations will be responsible for 13 to 17 locations. Community Veterinary Partners manages Veterinary Hospitals within the eastern United States. Our hospitals have roots in their local communities with a legacy of strong relationships our clients and their pets Essential Duties and Responsibilities Quality of Care • Ensure each hospital provides a high level of customer service to our clients and pets, • Ensure all CVP medical and non-medical standards are upheld; works with the Medical and Operational Advisory Boards to improve upon those falling short., • Ensure compliance with all policies and procedures with all local, state and federal laws., • Ensures successful assimilation of new partner hospitals into the CVP family, • Develop and maintain strong business relationships with Practice Managers, Lead Doctors and Associate Doctors, • Work with Practice Managers and Lead Doctors to improve operational outcomes; including revenue growth and control of inventory, purchasing, labor and other expenses, • Accountable for P&L management; provides monthly reporting to Core Leadership team on outcomes, responsible for development of remediation strategies, • Review hospital performance/results of key financial metrics such as revenue, growth, labor, purchasing, and capital expenditures, • Achieve profitable growth objectives within assigned region, • Partner with Practice Managers and Lead Doctors to develop solutions for revenue and cost control challenges and opportunities, • Development of fiscal, strategic and clinical processes in partnership with the hospitals., • Develop, communicate and implement proactive marketing strategies at each hospital for revenue growth in partnership with the Marketing team, • Assist the Business Development team in Identifying opportunities and strategies to acquire additional hospitals People & Culture • Work with Practice Managers and Lead Doctors to develop their leadership skills including fostering a culture of engagement and accountability, • Develop successful Practice Managers to continually surpass benchmarks, • Ensures each hospital provides a supportive, positive work environment for the team, • Work with hospital leadership to forecast staffing needs and initiate recruitment., • Partners with Talent Acquisition to recruit and select Doctors and Practice Managers to meet the needs of the business, • Work with Human Resources to select, recruit, develop and mentor teams to realize their full professional potential and deliver outstanding high quality medical care, client service and business results, • Serves as escalation point for employee relation issues; partners with the Practice Manager to find amicable resolutions, • Partner with the Practice Managers to maintain appropriate scheduling and Doctor coverage. Approves time off for continuing education, PTO, etc. to support the needs of the team members and the hospital, • Performs other duties as assigned Competencies • Leadership, • Decisiveness, • High Emotional Intelligence, • Analytical Skills, • Coaching/Mentoring, • Change Management, • Communication Skills, • Financial Acumen, • Time Management SKILLS MS Office and Prior knowledge of Veterinary Practice Management Software is preferred. PREFERRED EDUCATION & EXPERIENCE Bachelor’s Degree in Business Management or a related field is required or an equivalent combination of years education, training and years of experience that provides the required knowledge, skills and abilities. A minimum of Eight (8) years of Veterinary Practice/Management experience, preferably with three (3) years or more in multi-location management in a service industry role. SUPERVISORY RESPONSIBILITIES Responsible to recruit, manage and develop the skills of the assigned Practice Managers within assigned region. TRAVEL REQUIREMENTS This is a high-travel (primarily by car) position in the Northeast. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. WORKING ENVIRONMENT #LI-KP1

Job Description Lassonde Pappas & Co. is a US Leader in beverage manufacturing dedicated to our team members, customers and consumers satisfaction. We remain committed to our small-town roots and rural values. Hardworking and caring are qualities that make our teams special. Since 1942, we’ve been producing delicious products for our customers across the country! To provide the best for our customers, we focus on building the best team by creating and advancing an inclusive environment amongst our diverse workforces. If you’re passionate about customer satisfaction, reliable, and committed to being and doing better, join us! We value each of our employees’ total wellbeing. To support employees in all stages of their wellness journey, we have a robust benefits program including medical, dental, and vision coverage options, growth and development potential, along with 401-K, Life & Disability Insurance, PTO, Tuition Reimbursement, Health Fairs, Gym Membership Discounts, and so much more! Pay Range for this position is: $285,000-$325,000 plus annual bonus, depending on experience and geographical location. POSITION SUMMARY The General Manager, U.S. Private Label is accountable for profitable, scalable growth of the U.S. Private Label Business Unit. This leader owns the end-to-end private label commercial engine—from pipeline and RFP pursuits through commercialization and launch stabilization—while ensuring opportunities align with network capacity, operational fit, and integrated division economics. The role carries full P&L responsibility for the Private Label unit and partners within President-led governance to manage cross-unit trade-offs (capacity, mix, complexity, and shared SG&A). KEY RESPONSIBILITIES • Strategy & Growth: Set and execute the annual and multi-year strategy (target customers/channels/categories, value proposition, and “win themes”). Build and manage a prioritized pursuit roadmap aligned to plant capabilities, capacity, and profitability guardrails., • P&L Ownership / Financial Performance: Own Private Label P&L outcomes, including revenue, margin, cost-to-serve, and working cross-functionally to deliver the annual operating plan and multi-year growth plan. Ensure disciplined business cases for bids/expansions and adherence to pricing/trade governance and profitability thresholds., • Commercial Leadership: Lead and develop the private label commercial team across account leadership, RFP/bid management, and commercialization execution. Drive negotiation excellence and customer retention., • Deal Qualification & Governance: Establish rigorous bid qualification (feasibility, complexity, service terms/penalties, lead times, operational fit, and line/run efficiency). Elevate opportunities requiring cross-unit trade-offs through the President-led decision forum., • Commercialization & Launch Execution: Own award-to-shelf execution (specs, packaging approvals, item setup, production slotting, DC onboarding, resets/shelf verification). Run stage-gated governance with tracking and escalation; ensure post-launch stabilization (first 8–12 weeks)., • Demand & Service Performance: Own demand signal integrity and partner with Demand Planning/S&OP to reduce volatility and protect service. Manage customer scorecards, escalations, corrective actions, and commit quality/forecast metrics., • Integrated Economics & Complexity Management: Manage mix quality, SKU/pack complexity, and service-term discipline; surface capacity/complexity/margin trade-offs early and propose solutions., • Quality/Compliance & Cross-Functional Execution: Ensure programs meet quality and compliance requirements and that customer specifications are operationally feasible; remove cross-functional blockers with urgency., • Executive Communication: Provide clear, decision-oriented updates to the Division President (and as needed CEO/Board) on performance, risks, outlook, major wins/losses, capacity/service constraints, and margin/cost-to-serve impacts. EDUCATION AND EXPERIENCE Minimum Required Qualifications • 12–15+ years in CPG/beverage commercial leadership, including private label or contract manufacturing environments, • Proven experience leading RFP/bid cycles, customer negotiations, and large customer relationships, • Strong cross-functional leadership with Supply Chain, Quality/Regulatory, R&D, and Finance, • Demonstrated ability to operate in a matrix and deliver results with shared assets and governance constraints, • Strong analytical capability: economics, cost-to-serve, and operational feasibility thinking, • Excellent negotiation, communication and relationship building skills., • Bachelor's Degree required Additional Preferred Qualifications • Beverage/juice category experience (aseptic/ambient and/or chilled a plus), • Experience managing broker networks and retail execution via third parties, • Experience with commercialization processes, stage-gate governance, and award-to-shelf acceleration, • CRM/TPM adoption leadership experience, • Strategic thinking with strong executional discipline, • Data-driven decision making, • Collaborative leadership across functions PHYSICAL REQUIREMENTS & WORKING CONDITIONS This position requires sufficient physical ability to work in a typical office setting; driving a motor vehicle and occasionally working in the field. FREQUENT: sitting, upward and downward flexion of neck; fine finger dexterity and light to moderate finger pressure to include extended periods of keyboard and mouse use, side-to-side turning of neck, walking, standing, bending and stooping, pushing/pulling, twisting at waist, moderate wrist torque to twist equipment knobs and dials. OCCASIONAL: squatting, kneeling, reach above and at shoulder height, moderate grasp to manipulate reference books and manuals; lifting objects weighing 20 – 35 lbs. from below waist to above shoulders and transporting distances up to 50 feet. VISION: Ability to see in the normal visual range with or without correction. HEARING: Ability to hear in the normal audio range with or without correction. This job description is not intended to contain a comprehensive list of the responsibilities that are required to successfully perform in this position. Other duties as assigned are part of every job description. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential job functions. Lassonde Pappas & Co., Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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