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  • IT Field Technician
    interview badgeInterviews today
    IT Field Technician
    21 hours ago
    $18–$21 hourly
    Full-time
    Parkchester, The Bronx

    Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

    Immediate start!
    Easy apply
  • Junior Web Developer, Remote (Entry-Level, Open to learners)
    Junior Web Developer, Remote (Entry-Level, Open to learners)
    1 month ago
    Part-time
    Ridgewood, Queens

    Boost your career experience; In our company, Freshpin Corp, we all believe that talent and potential should not be held back by limited opportunities. We’re breaking down those barriers. We are actively seeking driven junior web developers and interns who are eager to work on meaningful, large-scale projects and build a solid professional foundation. At Freshpin Corp, we believe talent and potential should not be held back by limited opportunities. We’re breaking down those barriers. We are actively seeking driven junior web developers and interns who are eager to work on meaningful, large-scale projects and build a solid professional foundation. What do we offer; • Real interview experience with dedicated support. We'll help you build confidence, overcome any lack of interview experience, and actually land job offers., • Hands-on work with modern tech, Gain valuable experience using the latest tools and technologies while rapidly growing your skills., • Fair pay while you build your future, Get paid competitively as you strengthen your portfolio, with even more earning potential once you secure a full-time role., • A friendly, supportive environment, No prior experience needed! We provide free training in both interviews and software development to help you kickstart your career with confidence. Qualifications and Preferences: • Strong written and spoken English skills, • Reliable internet and home workspace, • Professional demeanor with excellent communication and organizational skills, • Availability in a similar timezone to the team is preferred, • Previous experience in client-facing or coordination roles is a plus, but not required Compensation and Benefits: • Competitive salary, • Flexible working hours, • Fully remote, work-from-home position This role is ideal for someone who is proactive, detail-oriented, and capable of representing a technical team professionally to clients.

    No experience
    Easy apply
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