Cashier/Guest Services Part Time
1 day ago
Lewisville
Job DescriptionBenefits: • Fun Environment, • Employee discounts, • Flexible schedule Job Summary: We call this position our Hospitality Hero! This person plays a key role in ensuring a smooth and enjoyable experience for guests by performing multiple duties in the front-of-house area. This position includes greeting guests, taking orders, delivering food, handling Point of Sale transactions, and ensuring a welcoming environment. A combination of excellent customer service, organizational skills, and multitasking ability is essential for this role. Key Responsibilities: Reception Duties: • Guest Greeting and Seating:, • Greet guests with a friendly and professional attitude as they enter the venue., • Answer phones, and assist guests with inquiries regarding services., • Guest Experience:, • Provide information about menu items, daily specials, or promotions., • Ensure a positive first impression by maintaining a clean and organized reception area., • Communicate effectively with the kitchen and service staff regarding guest needs. Food Runner Duties: • Deliver Food to Guests:, • Retrieve prepared food from the kitchen and deliver it to the correct table or guest in a timely and efficient manner., • Ensure that food is presented attractively and accurately, and check that the order is correct before delivery., • Assist guests with any requests (e.g., additional condiments, drinks) during food delivery., • Guest Interaction:, • Ensure that guests have everything they need for an enjoyable meal, such as utensils and napkins., • Respond to any concerns or requests in a professional and friendly manner., • Food Safety and Cleanliness:, • Ensure that food is delivered at the appropriate temperature and is handled in accordance with health and safety guidelines., • Assist with keeping the dining area clean, including clearing empty dishes and wiping down tables. Cashier Duties: • Process Transactions:, • Handle payments for food services and merchandise accurately and efficiently., • Manage and maintain the register area, ensuring that it is organized and free of clutter., • Order and Payment Assistance:, • Take customer orders when needed and accurately input them into the system., • Provide assistance to guests during the checkout process, answering questions and ensuring they are satisfied with their experience., • Sales and Promotion Support:, • Assist with promoting special offers, loyalty programs, or upsell additional items (e.g., drinks, desserts)., • Ensure that all payments are properly documented and accounted for., • Additional Responsibilities:, • Assist with other duties as needed, such as restocking supplies, assisting with setup/cleanup, or running errands., • Maintain cleanliness and organization in all areas of responsibility., • Ensure the workplace is compliant with health, safety, and company standards., • Skills and Qualifications:, • High school diploma or equivalent preferred., • Previous experience in customer service or hospitality is a plus., • Strong communication and interpersonal skills., • Ability to multitask and remain calm and efficient during busy periods., • Knowledge of cash register systems or point-of-sale (POS) systems is a plus., • Ability to work in a fast-paced environment and handle guest concerns with professionalism., • Excellent attention to detail and organization skills., • Physical Demands:, • Ability to stand and walk for extended periods of time., • Ability to lift and carry heavy trays or items (up to 30 lbs)., • Ability to bend, stoop, and reach when needed. Working Conditions: • Work is performed in a fast-paced restaurant or entertainment environment., • The position requires customer-facing interaction, and the work environment may be noisy or busy during peak hours., • Flexibility to work evenings, weekends, and holidays as needed.