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  • Front Desk Associate
    Front Desk Associate
    hace 2 meses
    €16 por hora
    Jornada parcial
    Montclair

    Member Experience Associate (Front Desk) Do you love fitness? Would you like to feel your impact on the lives of many? Can you see helping prospective members get started? Would you like to hear the "thank you" from the members' lives you impacted? The Member Experience Associate (Front Desk) is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he or she first walks in. You will be the first person they talk with and you will create a welcoming feeling. You have to have limitless energy and be great at multi tasking. Creating the member experience requires that you wear many hats. Ideal candidates for the Member Experience Associate position will possess the following: A deep-down passion for helping others. A positive upbeat personality. Effective ability to communicate with customers, coworkers and managers. The ability to multitask. Member experience-oriented. Punctual, responsible and detail oriented. Prior experience in a retail or hospitality setting is helpful. Responsibilities of the Front Desk include but not limited to: Greeting and checking in members as they come in. Resolving customer issues in an effective manner. Membership sales and retention. Following up with prospects. Selling in-store merchandise such as Retro Smoothies, cooler drinks, pro shop items, etc. Ensuring a safe and clean health club environment for members and staff. Opening and closing the facility if scheduled. Following company policies and procedures. All Associates are to wear company staff shirt along with black pants. Sneakers must be worn. No boots, heels or sandals. You must be well-groomed and neat. Compensation: $16.00 per hour With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. Retro Fitness

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  • HR Generalist (Bilingual English & Chinese)
    HR Generalist (Bilingual English & Chinese)
    hace 14 días
    $25–$30 por hora
    Jornada completa
    Douglaston, Queens

    Job description Responsibilities • Manage recruiting and hiring processes for front desk, operations, salesperson, golf instructors, food & beverage, maintenance, and management positions, • Post job listings and coordinate interviews, • Conduct onboarding and collect employee documentation ID verification Work authorization Payroll/banking information Tax forms and onboarding paperwork • Maintain employee records and HR files in an organized and compliant manner, • Assist with payroll coordination, timesheet tracking, and employee scheduling support, • Help implement HR policies, operational procedures, and employee guidelines, • Support employee communication and internal notices, • Coordinate staff training and onboarding processes, • Assist management with employee relations and workplace issues, • Monitor attendance, punctuality, and staffing needs, • Help build scalable HR systems and operational workflows as the company grows Preferred Qualifications • 2+ years of HR, recruiting, office administration, or operations experience, • Experience with onboarding, payroll coordination, and employee documentation, • Strong organizational and communication skills, • Ability to multitask in a fast-paced environment, • Familiarity with HR systems, scheduling systems, or payroll platforms preferred, • Professional and approachable attitude, • Bilingual English/Chinese or English/Korean is a plus Preferred Traits • Highly organized and detail-oriented, • Reliable and proactive, • Comfortable working in both office and operational environments, • Strong problem-solving and interpersonal skills, • Able to adapt quickly during a growing operational phase Company DescriptionAlley Pond is redefining what a golf experience looks like in New York. We’re building more than a venue — we’re creating a social hub where golf, design, and lifestyle come together. From curated retail to elevated food & beverage, every detail is intentional. This is a rare opportunity to be part of an opening team shaping the future of urban golf. If you enjoy fast-paced environments, take pride in execution, and want to grow with a brand from day one — you’ll fit right in.

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  • FRONT DESK CONCIERGE (PLEASE NO CALLING THE BUSINESS NUMBER)
    FRONT DESK CONCIERGE (PLEASE NO CALLING THE BUSINESS NUMBER)
    hace 22 días
    Jornada completa
    Greenpoint, Brooklyn

    Du Method is a boutique luxury skincare spa in Greenpoint, Brooklyn focused on elevated treatments, exceptional client care, and a highly curated experience. As we expand into our new flagship space, we are looking for a Spa Coordinator who is polished, reliable, organized, and excited to grow with a fast-growing luxury brand. This is not just a front desk position — we are looking for someone who genuinely loves hospitality, beauty/wellness, and creating a warm, elevated environment for every client who walks through our doors. What We’re Looking For Strong multitasking and organizational skills Bubbly, warm, and professional personality Positive energy and excellent communication skills Highly presentable with a polished appearance Reliable and punctual — reliability is extremely important to us Someone proactive who pays attention to details and takes initiative Strong culture fit with a team-oriented mindset Comfortable with technology, scheduling systems, and client communication Social media and email marketing experience is a must Responsibilities Greeting and checking clients in and out Answering phone calls, texts, and emails professionally Keeping the front desk and spa environment clean, tidy, and elevated at all times Assisting with appointment scheduling and optimizing the daily schedule Helping with social media content and engagement Assisting with email marketing and client communication Supporting overall spa operations and maintaining a seamless client experience Position Details Part-time with opportunity for growth into a larger role Competitive compensation Higher pay available for the right individual with strong experience and professionalism Opportunity to grow with a luxury spa brand during an exciting expansion phase If you are polished, dependable, proactive, and love making people feel taken care of, we would love to hear from you. Pay: $21.00 - $25.00 per hour Benefits: Employee discount Work Location: In person

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  • Assistant Amenity Manager
    Assistant Amenity Manager
    hace 2 meses
    Jornada completa
    Manhattan, New York

    This job location is in Bushwick Brooklyn. Full-time, Mid-shifts and Evening shifts, Sunday-Thursday. Pay rate of $20-25 per hour, depending on experience. YOUR MISSION as an Assistant Amenity Manager To assist in planning and executing a comprehensive lifestyle and amenity program for a large luxury apartment building in the Bushwick neighborhood, while building strong relationships with your staff to achieve results. Evening and weekend shifts will be required for this role. What You’ll Do • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Supervise and manage front desk, fitness, pool, and package room team members, in Amenity Manager’s absence, • Ensure all health and safety procedures are adhered to according to law, • Assist in operating and managing the URBN Playground application, its accompanying software, and property management software for the property, • Promote and sell amenity memberships, fitness packages, and/or event tickets, and services on the app, • Assist in building relationships with customers to understand their needs and interests, especially as it relates to our application services, • Assist in driving membership sales on a monthly basis through promotions, daily interactions with residents, and staff engagement, • Assist in planning and executing programming and events, • Provide reports regarding app usage, customer engagement, and attendance at facilities and events, • Assist in budget and revenue projections, including labor cost management and revenue projections from concierge sales, • May be required to work line staff shifts (Front Desk, Package Room, Lifeguard, etc.) to cover for emergencies or absences, • Be the face of URBN Playground in Amenity Manager’s absence for all customer questions, concerns, and needs YOU’RE GOOD AT • Interacting with people, • Getting things done, • Negotiating with and managing people to get things done, • Scheduling and sending important reminders, • Using proprietary technology systems and software, • Customer service and proactive hospitality, • Promoting services and partnerships, • Creating and managing budgets, • Noticing the little details and taking action to improve, • Using sound judgement to make decisions independently, • Dealing with challenging situations and responding to emergencies, • Being accountable and taking responsibility, • Handling phone calls and emails in a professional and efficient manner, • Building relationships with and coaching team members to maintain smooth operations YOU NEED • A college degree or higher qualification, or equivalent experience, • Prior work experience in the fitness or hotel industry, • Be able to obtain CPR and First Aid certification within three months of employment, • Prior experience in people and schedule management strongly preferred, • A great sense of humor and sense of fun BROWNIE POINTS • Prior experience overseeing and working events, • Familiar with property manager software, • Lifeguard, fitness, pool, or hotel-related certification, • Additional language skills

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