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Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
A full-time wellness coach is a professional dedicated to guiding individuals toward achieving their health and wellness goals through personalized coaching and support. They focus on various aspects of well-being, including physical fitness, nutrition, stress management, and emotional health. Key Responsibilities: - Personalized Coaching: Develop and implement tailored wellness plans that address clients' unique needs and goals. - Health Assessments: Conduct initial and ongoing assessments to monitor clients' progress and adjust plans accordingly. - Education and Guidance: Provide information and advice on topics such as nutrition, exercise routines, stress management techniques, and lifestyle modifications. - Motivation and Support: Offer continuous encouragement and accountability to help clients stay committed to their wellness journey. - Collaboration: Work alongside other healthcare professionals to ensure a holistic approach to client well-being. Qualifications: - Bachelor's degree in a health-related field (e.g., nutrition, exercise science, psychology). - Certification in wellness coaching or related disciplines. - Strong interpersonal and communication skills. - Ability to motivate and inspire individuals\ - Experience in developing and leading wellness programs is advantageous. This role is ideal for individuals passionate about promoting healthy lifestyles and making a positive impact on others' well-being.
NOTE: This is a commission-based only Must have a Real Estate License to be qualified. Tired of Residential? Looking to try something new? We are looking for a Residential Agent who wants to learn and try Commercial real estate. You can continue working in residential during the busy season, but we currently have more leads coming in than we can handle. We need someone to manage leads in our HubSpot CRM and ensure all leads are followed up with until they close. Residential laws have changed. Rental platforms are making it harder for residential agents. Renters don’t rely on brokers like they did six years ago, and commission structures in residential are shrinking. Come to Commercial Real Estate. Get your nights and weekends back. We mainly work from 10 AM to 6 PM, Monday through Friday. On busy days, we might stay in the office until 8 or 9 PM to send follow-up messages, write offer term sheets, close deals, create ads, etc. I’ve been in commercial office space leasing and ground floor retail (bars and restaurants) in New York since 2007. I've been a broker since 2005 and in real estate since 1995. I have trained dozens of agents in office space leasing and have managed teams of 3 to 6 people many times. I will get your phone to ring. You’ll shadow me for the first few showings. I’ll shadow you for the next few. Soon, I’ll just be a call away while you handle client questions about square footage, charges, and taxes. This is nothing to be scared of. You can do it. Please submit your resume or professional profile. We'll set up a meeting in NoMad near the Flatiron Building for a cup of coffee and take it from there.
Line Cook / Wok Cook With popular locations throughout China, our first American Grandma's Home brings the same casual approach to regional Chinese cuisine stateside, with a new location in the central Manhattan neighborhood of Flatiron. Job Summary: The Line cook follows our recipes and makes each dish efficiently and consistently. The Line Cook works with the rest of the kitchen team to maintain proper food handling practices and ensures each dish come out perfect. Setting up proper Mise stations for service Check quality of prepared and cooked food to reject incorrect dishes Prep necessary ingredients for dishes Maintain cleanliness throughout the kitchen Ensure proper usage of equipment and tools Practice proper care and safety standards The candidate must have Extensive knowledge and experience of Chinese cuisine Previous roles as cook/line cook/wok chef Proficient knowledge of proper DOH food handling practices Understands wok cooking techniques Ability to lift up to 50lbs Mandarin Chinese Fluency would be a plus although not a requirement