Medical Assistant Front Office
14 days ago
Anaheim
Job Description OC WellCare MD PC Job Description: Medical Assistant Position Title Medical Assistant / Front Office Reports To Practice Manager or Physician Position Summary A Medical Assistant plays a vital role in supporting the daily operations of a small medical practice. This position is responsible for both administrative and clinical tasks, ensuring the smooth workflow of the office and contributing to the delivery of high-quality patient care. The Medical Assistant works closely with healthcare providers, patients, and other staff members, serving as the link between patients and the medical team. Key Responsibilities • Patient Interaction: Greet patients warmly, assist with check-in and check-out procedures, and provide excellent customer service throughout the patient’s visit. • Clinical Support: Prepare patients for examinations, record vital signs, and document patient histories. Assist healthcare providers during examinations and minor procedures as needed. • Administrative Duties: Schedule appointments, answer phone calls, manage patient records, process insurance forms, and handle billing inquiries. • Medical Documentation: Accurately record patient information in paper or electronic health record (EHR) systems, ensuring confidentiality and compliance with privacy regulations (HIPAA). • Room Preparation: Prepare exam rooms before each patient visit, ensuring cleanliness and adequate stock of medical supplies.• Specimen Collection: Collect and prepare laboratory specimens such as blood, urine, or throat swabs for analysis, and perform basic laboratory tests on-site when required. • Patient Education: Educate patients on physician instructions. Provide basic health information and answer routine questions. • Inventory Management: Monitor and order medical and office supplies to maintain adequate inventory and avoid disruptions in patient care. • Compliance: Adhere strictly to safety protocols, infection control policies, and regulatory standards. • Team Collaboration: Work collaboratively with physicians and other staff, contributing to a positive and professional office environment. • Other Duties: Perform additional tasks as assigned by healthcare providers or the practice manager to support patient care and office efficiency. Required Qualifications • High school diploma or equivalent required; completion of an accredited Medical Assistant training program is strongly preferred. • Current certification as a Medical Assistant (CMA, RMA, or equivalent) is desirable., • Basic life support (BLS) certification preferred., • Previous experience in a medical or clinical setting is an asset, particularly in a small practice environment. • Familiarity with electronic health records (EHR) and medical software systems., • Excellent verbal and written communication skills., • Strong organizational and time management abilities., • Ability to work independently and as part of a small, close-knit team., • Compassion, empathy, and a patient-centered approach to care., • Attention to detail and a commitment to accuracy in all tasks. Preferred Skills and Competencies • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation. • Ability to manage multiple tasks in a fast-paced environment., • Problem-solving and critical thinking abilities., • Professional demeanor and the ability to maintain confidentiality., • Flexible and adaptable to changing priorities and needs within the practice.• Knowledge of medical terminology and basic clinical procedures. Working Conditions • Work is generally performed in a clinical office environment with direct patient contact. • Exposure to infectious materials, hazardous chemicals, and bodily fluids may occur; personal protective equipment (PPE) is provided when needed. • Work hours are typically standard business hours, Monday through Friday, from 8:45 to 4:45. • Requires standing, walking, bending, and lifting or moving supplies and equipment up to 25 pounds. Physical Requirements • Ability to stand and walk for extended periods., • Manual dexterity to operate medical instruments and office equipment., • Visual and auditory acuity sufficient to take vital signs, administer tests, and communicate with patients and staff. • Occasional lifting, reaching, and carrying of medical supplies and equipment. Benefits • Salary Range: Starting at $24.00 an hour or more depending upon experience, • Health Insurance available with premiums partially paid by Employer, • Ability to participate in a 401k Plan Opportunities for Growth • Ongoing training and professional development opportunities may be available., • Exposure to a variety of clinical procedures and patient populations, enhancing skills and experience. Core Values and Expectations • Commitment to providing compassionate, high-quality care to every patient., • Dedication to fostering a respectful, inclusive, and supportive work environment.• Adherence to ethical standards and compliance with all regulatory requirements. Equal Opportunity Statement Our practice is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, disability, or any other protected status. Application Process Interested candidates are invited to submit a resume and cover letter detailing their relevant experience, qualifications, and interest in joining our team. Selected applicants will be contacted for an interview. If you are organized, friendly, and eager to make a difference in a small medical practice, we encourage you to apply and become a valued member of our healthcare team. Company DescriptionWe are a private medical practice with an emphasis on wellness, treating the whole person, and quality care for our patients.We are a private medical practice with an emphasis on wellness, treating the whole person, and quality care for our patients.