Fountain Valley
Job DescriptionSalary: Clinical Supervisor JOB SUMMARY: This position is responsible for the planning and coordinating of the daily activities of the medical practice with regard to the medical support staff. Responsibilities include: ensuring proper coverage in all clinical areas; staff development; and compliance oversight with local, state and federal regulations such OSHA and HIPAA. Excellent communication skills in a multicultural and multigenerational workforce. Additional duties include efficient use of resources, budgeting, quality assurance and process improvement. RESPONSIBILITIES: Administrative: • Directs, manages and supervises clinical services in accordance with governmental, regulatory, and practice policy and procedures., • Ensures the needs of each clinical department are met by maintaining appropriate staffing levels. Interviews, recommends hiring of, orientation, trains, assigns work to, and, when necessary, disciplines and recommends separation., • Maintains a communicative and collaborative relationship with the physicians, mid-level providers, practice managers and corporate administration to deliver guidance to clinical staff, maintain best practices and consistently deliver a high-quality product to patients and providers., • Adherence to HIPAA-HITECH, keeping strict confidentiality under these regulations., • Ordering medical supplies, cosmetic supplies, store products and specimen/biopsy supplies with an emphasis on cost control., • Schedules preventative maintenance and repair of clinical office equipment (i.e. lasers, autoclaves, exam chairs)., • Interacts with patients as necessary to support the clinical staff including the following:, • Promptly answers and responds to incoming phone calls/electronic portals;, • Answers questions and requests regarding follow-up care, prescriptions, laboratory results, etc.;, • Documents all questions, requests, and answers in EMR;, • Contacts patients to explain diagnosis of skin cancer, other abnormalities, and assist in the scheduling of treatment/surgery;, • Informs provider of lab work / pathology results and abnormalities;, • Screens calls for physician(s) as appropriate;, • Reviews blood/lab (biopsy) reports with other medical assistants and staff as appropriate;, • Photographs the patient's conditions as requested by physician(s); and, • Confirms reporting compliance with state and federal registries., • Enforces confidentiality of all patient information by all clinical employees., • Maintain medical and drug supplies and cosmetic consumables meet patient volume and demand;, • Periodically monitor inventory for expiration dates: discard expired drugs, products and supplies; and, • Secure necessary equipment., • Identify problems that may adversely affect patient experience. Be able to apply corrective action or to notify Practice Administrator of these problems. Document these activities., • Records accurate and complete patient information on laboratory requisition forms, specimen and blood containers, and documents in EMR/Log book., • Ensure specimens are properly handled, labeled correctly and ready for courier., • Timely processes pathology reports, (CLIA-including checking computer for report entry/results), • Oversees the sterilization process of instrumentation including decontamination, sterilization and package integrity., • Assures equipment is maintained functional at all times., • Confirms exam/procedure rooms are clean, orderly and stocked according to established PAR levels OTHER FUNCTIONS: • Performs and documents periodic staff meetings and educational in-service including but not limited to OSHA, CPR and HIPAA., • Ongoing responsibility to learn and understand all pertinent information affecting job role and the advancement of patient care., • Monitors drug samples and sales people and ensures drug reps do not stock unassisted., • Maintains a clean and safe work area., • Remains in compliance with OSHA-Bloodborne Pathogen Standard guidelines including universal precautions, personal protective equipment, and environmental standards, etc., • Remains in compliance with OSHA/Hazardous Communication Standard guidelines and Clinic Laboratory Improvement Act Standards. JOB REQUIREMENTS: • 5+ years experience in as a medical assistant or greater with supervision experience, • Experience with clean and sterile techniques, injections, documentation in an electronic medical record, • Certified Medical Assistant, LPN, RN or greater in the Sciences from an accredited school/program, • Technological competence, • Excellent soft skills Benefits • Health Insurance, • Dental Insurance, • Vision Insurance, • Paid time off, • Retirement plan, • Health Savings Account