Houston
Job Description Store Manager – Houston, TX | SpinXpress Lead the Next Generation of Laundry Ready to lead a team where your work truly makes a difference? SpinXpress is transforming the laundry experience, and we’re looking for a driven Store Manager to lead one of our high-performing Houston locations. At SpinXpress, our goal is simple: deliver fast, friendly, and dependable service in clean, modern spaces customers actually enjoy. By putting people first—both customers and team members—we’re redefining what a neighborhood laundromat can be. As Store Manager, you’ll play a key role in shaping the customer experience and driving store success. You’ll lead by example, build a motivated team, and ensure daily operations run smoothly and efficiently. If you have leadership experience in retail, food service, or another fast-paced, customer-focused environment, this is an exciting opportunity to grow with a rapidly expanding company. What You’ll Do • Manage all day-to-day store operations to ensure consistent, high-quality performance, • Hire, train, and inspire a customer-focused team, • Maintain a clean, safe, and welcoming environment, • Track and improve key performance metrics related to service, efficiency, and engagement, • Act as a local ambassador for SpinXpress by building strong community relationships What You Bring • Experience in retail, hospitality, or a similar customer-driven industry, • Strong leadership skills with a hands-on, people-first approach, • A positive, reliable, and goal-oriented attitude, • A desire to learn, grow, and make an impact within a fast-growing organization What We Offer • Competitive salary with performance-based bonuses, • Employee discounts on laundry services, • Reliable, flexible scheduling that supports work-life balance, • A supportive, team-oriented culture rooted in respect, • Advancement opportunities as SpinXpress continues to expand This is your chance to lead, grow, and leave your mark with a company that’s changing the industry. Apply today to join SpinXpress in Houston—and help turn an everyday chore into an exceptional experience. Compensation: $35,000 - $40,000 base + bonuses Responsibilities: • Create a workplace culture that is consistent with SpinXpress goals and identify the mission, vision, and values of SpinXpress Recruit, interview, select, hire, and employ an appropriate number of employees, • Manage and improve operational practices, • Track and forecast operational trends and analysis, • Provide daily operations oversight for outside teams, • Formalize policies and procedures in accordance with HR regulations, • Provide oversight and direction to all team members in accordance with SpinXpress Policies and Task List, • Coach, mentor, and develop staff, including overseeing new employee onboarding, • Empower employees to take responsibility and expect accountability with consistent feedback, • Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment, • Maintain employee work schedules including training, call-ins, and managing overtime hours, • Maintain daily transparent communication with Senior Management, • Manage the overall operational budget of stores and achieve GOP goals, • Develop and implement processes and procedures to maintain operational excellence (quality, speed, efficiency, and output) continuouslyQualifications:, • Managerial experience is highly preferred, • A strong history of retail or food industry experience is required, • History of achieving and consistently exceeding professional goals, • Enjoy being in a dynamic job where no task is above or below you, • A constant drive to improve the experience of our users and our internal processes: "How can I make things better?", • Customer empathy. You empathize with customers and seek to solve problems from their perspective, • Your schedule is flexible and will be willing to work weekends and evenings when necessary