Education Manager
13 hours ago
Madison
Company Description The International Dairy Deli Bakery Association (IDDBA), headquartered in Madison, Wisconsin, is a nonprofit trade group dedicated to supporting food retailers, manufacturers, brokers, and industry professionals. With over 1,500 member companies, IDDBA offers comprehensive education, training programs, and marketing resources tailored to the needs of the industry. The association produces insightful consumer research, publishes key industry trend reports, and facilitates training in marketing, merchandising, food safety, and management. Its annual trade show, a major industry event, attracts more than 10,000 participants and features notable speakers, including industry professionals, political leaders, and celebrities. Founded in 1964, IDDBA is a leader in innovation and professional development for its members. Reports To: VP of Education Exemption Status: Exempt, Hybrid Position-Minimum 2 days per week in office required Revision Date: March 2026 Position Overview The Education Manager is responsible for the management of educational programs and initiatives of the association including but not limited to training programs, webinars, research projects, and certifications. This role works closely with internal teams, association members, subject matter experts, and external stakeholders to ensure the successful planning, implementation, and evaluation of educational resources and events. Essential Functions/ Major Responsibilities • Manage Requests for Proposals for organizational resource programs & processes., • Manage organizational resource programs and processes through direction of both internal and third-party personnel. Resources include updates, reporting, and annual performance goals., • Manage and oversee Board Insight Committees. Lead board meeting teams consisting of Board of Directors, Committee Members, and member companies through planning and strategies to direct our organization’s resources., • Prepare reports to the Board of Directors of both committee and departmental program resource strategies, updates, and focuses. Present at the business meetings., • Provide key communications through our organization website, app, and related social media communications in compliance with our organization’s communications policies., • Manage and coordinate the planning, scheduling, logistics and successful launch of education programs., • Collaborate with both internal and external partners to develop and implement education programs that align with the association’s goals., • Coordinate with speakers, trainers, and subject matter experts to secure their participation in Education Events, • Ensure all educational materials are accurate, up to date, and aligned with the industry standards and best practices., • Respond to inquiries, provide information, and address concerns related to Education programs., • Participate, communicate and execute feedback from committees., • Contribute to the development of program performance metrics and key performance metrics. (KPIs), • Meet with members and prospective members to review education programs., • Participates and helps with execution of What’s in Store Live., • Assist with sponsorship acquisition, order products, and ensure products are well represented., • Assist in creating and implementing marketing and communication strategies to promote educational programs and events., • Assist in production of annual trends publication., • Stay up to date on industry trends, educational practices, and government policies., • Perform other projects and duties as assigned to assist in meeting departmental and organizational goals and initiatives. Position Requirements / Qualifications Education & Experience • Bachelor’s degree or Equivalent Professional Experience preferred. Food Service, Deli, Bakery or Grocery Industry experience preferred., • 5-7 years of leadership or supervisory experience., • Event and/or program management experience. Core Competencies • Organization & Attention to Detail: Ensure accuracy and follow-through on all responsibilities, from project tracking to member communication., • Member & Partner Service: Provide exceptional service and responsiveness to association members, exhibitors, and partners, reflecting professionalism and care., • Collaboration & Teamwork: Work effectively with cross-functional teams and committees to support programs, events, and strategic initiatives., • Communication: Communicate clearly, positively, and professionally—both verbally and in writing—with internal teams, members, and external stakeholders., • Initiative & Follow-Through: Take ownership of assigned projects, anticipate needs, and ensure timely completion of deliverables with minimal supervision., • Commitment to Excellence: Demonstrate pride in your work and in IDDBA’s mission while fostering an inclusive, collaborative, and positive workplace culture., • Proficiency & Efficiency: Skilled in Microsoft Office Suite and adaptable to other relevant software platforms. Capable of managing multiple projects, budgets, and timelines effectively. Physical Requirements • Ability to travel for up to 21 days per year to support organizational events and related commitments., • Regular sitting with regular exposure to computer screens, • Ability to occasionally lift up to 20 pounds. To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential job responsibilities. Job descriptions represent a general outline of job responsibilities and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and, therefore, their descriptions may not reflect the precise nature of the position at a given point of time. IDDBA is proud to be an equal opportunity employer. IDDBA maintains a policy of non-discrimination with respect to employees and applicants for employment.