Restaurant Manager at Arcadia Tavern
9 days ago
Phoenix
Job DescriptionDescription: Square One Concepts, a leading restaurant group known for its innovative concepts and exceptional culinary experiences, is seeking an enthusiastic and talented individual to join our team as a Restaurant Manager. With multiple locations across various cities, we offer a dynamic and fast-paced work environment where creativity and passion for food are valued. Square One Concepts manages Bourbon & Bones Chophouse & Bar, Bourbon & Bones Annex, Cold Beers & Cheeseburgers, Arcadia Tavern, and Wasted Grain. Job Summary: Square One Concepts is seeking a highly motivated and experienced Restaurant Manager to oversee operations at Arcadia Tavern. As a Restaurant Manager, you will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and maximizing profitability across our various restaurant concepts. You will lead a team of dedicated staff members, set performance goals, and ensure the smooth functioning of day-to-day operations. Supervisory Responsibilities: • · Hires and trains restaurant staff., • · Organizes and oversees the staff schedules., • · Conducts performance evaluations that are timely and constructive., • · Foster a positive and collaborative work environment, promoting teamwork and open communication., • · Set performance goals and expectations, providing guidance and support to help employees achieve their full potential., • · Conduct regular staff meetings to share updates, address concerns, and promote a cohesive team., • · Oversee daily operations to ensure seamless service, exceptional customer experience, and adherence to company policies and procedures., • · Monitor inventory levels, control costs, and optimize resources to maximize profitability., • · Implement and maintain high standards of cleanliness, hygiene, and safety in compliance with health regulations., • · Continuously evaluate and improve operational processes to enhance efficiency and customer satisfaction., • · Ensure a welcoming and enjoyable dining experience for guests, addressing any concerns or complaints promptly and effectively., • · Interact with guests, taking feedback into consideration to improve service and menu offerings., • · Maintain a visible presence in the restaurant, engaging with customers and fostering a strong rapport with regular patrons., • · Working with the Regional Manager to develop and manage budgets, including revenue forecasting, cost control, and expense management through P&Ls., • · Monitor financial performance, analyze variances, and implement corrective actions as necessary., • · Implement strategies to drive sales, increase revenue, and achieve financial targets., • · Conduct regular menu tastings to maintain high-quality food and beverage offerings., • · Monitor food and beverage presentation, portion control, and overall product quality to meet company standards., • · Ensures customer satisfaction with all aspects of the restaurant and dining experience., • · Handles customer complaints, resolving issues in a diplomatic and courteous manner., • · Ensures compliance with alcoholic beverage regulations., • · Manages inventory and purchases food and supplies., • · Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards., • · Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service., • · Collaborates with chefs to develop appetizing menus., • · Maintains sales records and tracks cash receipts., • · Prepares and submits operations reports and other documentation requested by the regional manager., • · Strong knowledge of restaurant operations, including front-of-house, back-of-house, and bar management., • · Excellent leadership and interpersonal skills, with the ability to build and maintain positive relationships with staff and customers., • · Exceptional organizational and time management abilities, with a keen eye for detail., • · Strong business acumen and financial management skills., • · Outstanding problem-solving and decision-making capabilities., • · Ability to thrive in a fast-paced, dynamic environment., • · Knowledge of health and safety regulations., • · Title 4 Manager Certification, • · Must have a valid Food Handlers Certification, • · Must have an Alcohol Service Licensing or certification., • · Aloha (point of Sales), • · Hot Schedule (Employee scheduling), • · Proficient with Microsoft Office Suite or related software, • · Paylocity (HR, Payroll, and Employer Information), • · Restaurant 365 (inventory Management & Reporting), • · Plate IQ (invoicing & Payments) Education and Experience: • · High school diploma or equivalent required., • · Previous restaurant experience required; management experience preferred., • · Successful completion of corporate training program required. Physical Requirements: • · Ability to traverse all parts of the restaurant quickly., • · Prolonged periods sitting at a desk and working on a computer., • · Ability to traverse all parts of the restaurant quickly., • · Prolonged periods sitting at a desk and working on a computer., • · Prolonged periods of standing and working in a kitchen., • · Exposure to extreme heat, steam, and cold is present in a kitchen environment., • · Must be able to lift up to 50 pounds at times., • · Must be able to work late nights and unpredictable hours. Benefits & Perks: • · Accrual up to 40 hours of PTO, • · Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones, • · Corporate Shoe Program through Shoes for Crews and Skechers, • · Competitive Pay, • · Quarterly Bonus, • · Flexible Scheduling, • · Medical & Prescription, • · Dental & Vision, • · Health Saving Account (HSA), • · Wellness Program, • · Discount Pet Care Plan