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  • Area Manager
    Area Manager
    4 hours ago
    $90000–$95000 yearly
    Full-time
    Moonachie

    Job Title: Area Manager Reports to: Director of Operations WHY PARIS BAGUETTE? With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who leads with heart, thrives in a community-driven environment, and is ready to support franchise owners in building thriving café businesses, we invite you to join our growing team. Our values shape every interaction: • Have Heart: Take pride in every product and teammate, • Spread Joy: Make each guest's moment feel magical through our delicious baked goods, • Nourish Community: Help create the place guests—and staff—love to return to, • Rise to the Occasion: Lead the team to exceed every expectation WHAT WE ARE HUNGRY FOR As Area Manager, you play a critical role in supporting the success of franchise cafés within your market. You serve as a trusted advisor to franchise owners and their General Managers with coaching, guiding, and helping them understand and implement brand standards, operational best practices, and guest experience expectations. You drive performance by sharing insights, identifying opportunities, and reinforcing the systems and tools that help franchisees improve profitability, guest satisfaction, product quality, and operational consistency. This role supports franchisees in operating successful bakery cafés, not by managing their employees, but by equipping owners and operators with the knowledge, resources, and expertise needed to excel. WHAT YOU WILL DO Operational Support & Brand Standards • Serve as the primary operational resource for franchisees within the assigned market, helping them interpret and apply Paris Baguette standards., • Conduct regular café visits to assess product quality, brand execution, guest experience, cleanliness, café upkeep, and overall operational performance., • Provide guidance to franchisees on action plans that address operational gaps, opportunities, or compliance issues., • Assist franchisees in understanding product handling, food safety standards, sanitation protocols, and café maintenance expectations. Coaching & Performance Insights • Educate franchise owners and GMs on operational best practices, business tools, and systems that support café efficiency and financial performance., • Share data insights and dashboards to help franchisees monitor P&L drivers, inventory controls, labor forecasting, waste management, and sales opportunities., • Offer coaching, not direction, on how to build strong café-level leadership routines and consistent guest service culture. Training & Development Support • Identify common training needs across franchise locations and collaborate with the Training and Development department to support delivery of resources, workshops, or refresher programs., • Ensure franchise owners and GMs are aware of available training tools, curriculum, and onboarding guides. Guest Experience & Community Engagement • Monitor guest sentiment across assigned cafés and help franchise owners use feedback to improve consistency and service quality., • Support franchisees in developing local café-level guest engagement activities that maintain brand standards., • Provide guidance on managing guest complaints and executing recovery plans. Business Planning & Market Growth • Assist franchise owners in reviewing business performance trends and identifying opportunities to enhance sales, traffic, and profitability., • Support franchisees in developing and executing localized marketing plans aligned with regional strategies and brand direction., • Share best practices across cafés to help owners learn from each other. Compliance Support • Reinforce adherence to brand standards, food safety guidelines, and regulatory requirements through education and regular café evaluations., • Provide franchise owners with resources and direction to support corrective actions where needed. Partnership & Communication • Maintain strong, trust-based relationships with franchise owners, acting as their primary touchpoint for operational guidance., • Collaborate internally with cross-functional teams (Training, Marketing, Production, QC, Development, etc.) to ensure franchisees receive the support they need., • Support franchisees during new café openings, remodels, equipment installations, and other key operational milestones. Other • Ability to work varying schedules including weekends, holidays, and extended hours as business needs require., • Other responsibilities as assigned that support franchisee success and brand consistency. * WHAT YOU NEED TO HAVE • Bachelor's degree preferred; equivalent experience considered., • At least 1–3 years of progressive experience in franchise operations, multi-unit retail, hospitality, or restaurant management., • At least 1–3 years of supervisory or multi-unit experience., • Strong understanding of café/restaurant operations, product quality standards, and guest experience fundamentals., • Experience with POS systems; Toast experience is a plus., • Solid grasp of inventory planning, waste control, and basic P&L understanding., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & coaching operators with direct authority., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current market of locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Finance Business Partner
    Finance Business Partner
    7 hours ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup half-full mindset and welcome people form every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do. From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY The Business Partner will collaborate closely with the Finance Director to ensure alignment of the company's global strategy with regional business units in US and translate the global strategy into actionable plans for the respective region by building strong relationships with regional business unit leaders, becoming a trusted advisor and strategic partner. We are growing quickly and have a fun and energetic in office culture. This role will be in person 5 days a week. It is based in New York and operates out of our office in Soho. KEY RESPONSIBILITIES • Establish and lead regular US Business Reviews to track performance and drive accountability, • Partner closely with the Finance Director to develop budgets, provide ongoing follow-up, and support decision-making, • Own updates to regional seasonality assumptions through the start-of-month process, • Provide clear financial insight and guidance to business leaders to enable informed, data-driven decisions, • Lead the development and follow-up of business cases in partnership with the Finance Director, • Analyze financial and operational data to identify trends, risks, and opportunities, • Oversee and support operational budgeting, forecasting, and financial planning to ensure alignment with company objectives, • Connect operational budgeting and forecasting with FP&A processes and external financial reporting, • Develop and maintain financial models, tools, and frameworks to enhance business decision-making, • Drive continuous improvement initiatives to optimize performance and mitigate financial risk, • Collaborate cross-functionally with Accounting, Supply Chain, IT, Legal, and People teams to achieve business goals, • Conduct US competitor and peer analysis, including pricing benchmarks, • Drive, monitor, and optimize key performance indicators (KPIs), • Deliver ad hoc financial analysis and insights to support strategic initiatives KEY REQUIREMENTS • 2–5 years of experience in FP&A, financial analysis, or business partnering, ideally supporting Operations, • Hands-on experience with budgeting, forecasting, and variance analysis, • Working knowledge of headcount, labor cost, and expense modeling, • Strong analytical skills with the ability to turn data into clear, practical insights, • Proficiency in Excel or Google Sheets; comfort working with financial systems and reports, • Basic understanding of KPIs, unit economics, and performance tracking, • Ability to partner with non-finance stakeholders and communicate financial concepts clearly, • Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment, • Collaborative mindset and willingness to learn in a cross-functional setting, • Pay Transparency: Starting at $110,000 THE BENEFITS We offer a benefits package that includes: • 401k, • Medical, dental & vision insurance, • Paid parental leave as well as vacation, • Get your daily Joe fix for less — our Employee Meal Program gives employees exclusive discounts on all Joe & The Juice products, • Our monthly social calendar is packed with great activities such as running club, Friday Lunch. Friday bars Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY ] ABOUT JOE & THE JUICE Joe & the Juice is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. Joe & the Juice goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • National Distribution Manager
    National Distribution Manager
    13 minutes ago
    $80000–$90000 yearly
    Full-time
    Moonachie

    Reports to: Director of Distribution With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The National Distribution Manager is responsible for overseeing end-to-end distribution operations ensuring timely, cost-effective, and compliant movement of goods from manufacturing and co-packing facilities to customers, distribution centers, and Franchise partners. This role leads to distribution strategy, 3PL management, and continuous improvement initiatives while maintaining the highest standards of food safety, quality, and service. The role partners cross-functionally with Procurement, Manufacturing, Quality, and Finance to support service level targets, cost controls, and growth initiatives. KNOWLEDGE AND RESPONSIBILITIES Freight & Transportation Management • Lead all inbound and outbound transportation activities, including TL, LTL, drayage, and refrigerated freight, • Manage relationships with 3PLs, carriers, and freight brokers, • Negotiate carrier contracts, rates, and service-level agreements to meet cost and service objectives, • Monitor freight spending, lane performance, accessorial, and carrier compliance, • Develop contingency plans for capacity constraints, weather disruptions, and peak seasons, • Collaborate with transportation and logistics teams to optimize outbound and inter-facility shipments, • Support distribution network design, including DC footprint, capacity planning, and lane optimization, • Identify cost-reduction opportunities while maintaining service and product integrity Food Safety, Quality & Compliance • Ensure compliance with FDA, USDA, and customer requirements, • Maintain cold-chain integrity and temperature control standards throughout transportation and storage, • Lead root cause analysis for freight-related quality issues and corrective actions Cost Control & Continuous Improvement • Assist with transportation and distribution budgets, forecasts, and KPIs, • Drive continuous improvement initiatives to reduce freight costs, damages, and lead times, • Implement routing guides, mode optimization, and network design improvements, • Track and report metrics such as freight cost and damage rates Systems & Analytics • Lead the use and optimization of TMS, WMS, ERP, and freight audit/payment systems, • Analyze data to identify trends, risks, and opportunities for improvement, • Support system implementations, integrations, and upgrades Leadership & Cross-Functional Collaboration • Support and develop a team of logistics and distribution professionals, • Establish performance goals, coaching, and succession planning, • Partner with Quality Control, Operations and Finance to support customer requirements and margin goals, • Act as escalation point for service failures and customer-impacting issues, • Other duties, as assigned. WHAT YOU NEED TO HAVE • Bachelor's degree in supply chain, or related field, • At least 5+ years of progressive experience in frozen food distribution or cold-chain logistics, • At least 5+ years managing multi-site, multi-region distribution operations, • Deep knowledge of frozen cold-chain requirements and global food safety regulations, • Experience with global trade compliance and customs processes, • Advanced WMS and ERP experience (SAP, Oracle, Manhattan, Blue Yonder, NetSuite), • International logistics and trade compliance, • Operational excellence on a scale, • Financial and cost-to-serve optimization, • Strong people leadership across cultures, • Risk management and resilience planning, • Regular presence in frozen warehouse environments (freezer conditions), • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged team work environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Head of Construction
    Head of Construction
    2 days ago
    Full-time
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ Blank Street is seeking a Head of Construction (US) to lead the planning and execution of a high-volume pipeline of new café builds across the United States. This role owns end-to-end delivery — from pre-construction due diligence through closeout — ensuring projects are delivered on time, on budget, and to brand standards at scale. Reporting to the Director of Real Estate, the Head of Construction will lead two Senior Project Managers and will have the ability to grow the team as our footprint expands. This is a highly cross-functional role partnering closely with Real Estate Strategy, Design, Operations, Finance, and external vendors to bring new cafés to life. Who We're Looking For --------------------- • A construction leader who combines strategic planning with hands-on execution and a bias toward action., • Strong people manager and coach with experience building and scaling high-performing teams., • Direct experience managing dozens of concurrent retail construction projects, ideally in QSR and/or food & beverage, while balancing complex stakeholders and fast-moving timelines., • A clear communicator who can influence across disciplines and levels, and who values high standards and attention to detail., • Comfortable in ambiguity, able to create structure, and excited to build repeatable processes. What You'll Own --------------- • Lead the US construction function, setting strategy, standards, and operating rhythm to support rapid growth., • Deliver an aggressive annual new café opening plan, building the team, tools, vendor network, and operating cadence required to consistently open many sites each year., • Manage, mentor, and develop a team of Senior Project Managers; define resourcing plans and hire to scale as needed., • Own project delivery for new store builds and remodels initiatives from pre-construction through turnover and punch-list., • Establish and maintain project schedules, scopes, budgets, and risk mitigation plans; provide clear reporting to leadership., • Drive vendor and partner performance including general contractors, subcontractors, architects/engineers, expeditors, and consultants., • Partner with Real Estate and Design to confirm site feasibility, optimize constructability, and protect the customer and brand experience., • Ensure compliance with building codes, permitting requirements, safety standards, and Blank Street policies., • Build and continuously improve tools and processes (playbooks, templates, cost benchmarking, closeout standards, lessons learned)., • Oversee procurement and cost control practices, change order management, and forecasting accuracy., • Lead handoff to Operations and Facilities, ensuring readiness, documentation, and smooth openings. Requirements ------------ • 10+ years of construction and/or project management experience, including significant experience delivering commercial retail/hospitality projects., • 5+ years leading teams, with demonstrated success developing talent and creating accountability., • Proven track record delivering multiple concurrent projects across varied geographies., • Deep knowledge of the full construction lifecycle including budgeting, scheduling, contracts, permitting, and closeout., • Strong financial acumen with experience managing capital budgets, forecasting, and change control., • Working knowledge of US building codes, safety practices, and contractor management best practices., • Willingness to travel regularly to US project sites as needed., • Authorized to work in the United States. Benefits & Perks ----------------- • $170,000 - $190,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Senior SCM Coordinator
    Senior SCM Coordinator
    27 minutes ago
    $75000–$85000 yearly
    Full-time
    Moonachie

    Reports to: Director of Purchasing With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! ------- WHAT WE ARE HUNGRY FOR The Senior SCM Coordinator plays a pivotal role in executing Paris Baguette's stellar fulfillment rates, seasonal product launches, and ongoing procurement initiatives. This position sits at the intersection of strategy and execution—bridging procurement, R&D, brand, finance, food safety, and operations to ensure every product is sourced, produced, and delivered on time and to standard. With a focus on operational excellence and speed to market, this individual will coordinate the end-to-end sourcing process, maintain supplier readiness, and ensure proactive communication across all stocking and distribution outlets—including Sysco OPCOs, Imperial Dade, 3PL frozen facilities, and regional delivery hubs. The ideal candidate combines strategic foresight with hands-on execution, excels in cross-functional environments, and brings sharp attention to detail. This is a high-impact role for a procurement professional who thrives in a fast-paced, growth-driven organization and is motivated by our brand's mission to bring joy through fresh-baked experiences every day. KNOWLEDGE AND RESPONSIBILITIES Distribution & Communication Coordination • Serve as the liaison between suppliers and distribution partners (Sysco OPCOs, Imperial Dade, frozen 3PLs), ensuring visibility and clarity at every stage., • Issue weekly updates on availability, substitutions, inbound timelines, and new product transitions to internal teams and distribution partners., • Collaborate with logistics to troubleshoot delays, reroute supply, or escalate disruptions impacting café supply., • Manage all supplier order guides to ensure standardization and compliance across North America. Vendor & Category Management • Manage national supplier relationships across assigned categories, overseeing pricing compliance, lead time performance, and quality alignment., • Partner with Quality Assurance and Food Safety to ensure supplier certifications, specs, and compliance documentation are up to date., • Support contract maintenance, pricing updates, and cost tracking for ingredient and packaging items., • Track new item setup, sourcing status, and supply chain activation from vendor onboarding through first café delivery., • Place purchase orders based on national usages, forecasts, and seasonality. Cross-Functional Collaboration • Partner closely with Brand, Finance, Culinary, and Operations teams to ensure procurement strategies align with marketing calendars and sales forecasts., • Collaborate with logistics and distribution teams for strategic planning, audit fulfillment, and coordinate national auto ship deployment., • Participate in procurement meetings to advise on sourcing feasibility, timelines, and cost implications., • Maintain accurate documentation for item set-up, supplier profiles, and promotional readiness., • Other duties, as assigned. WHAT YOU NEED TO HAVE • At least 5–7 years of purchasing or procurement experience in foodservice, restaurant, retail, or multi-unit environments., • Bachelor's degree in Supply Chain Management, Business, or related field preferred., • Strong knowledge of distributor networks (Sysco, Imperial Dade, 3PL frozen warehouses, broadline) and food category sourcing., • Exceptional organizational, communication, and project management skills; ability to lead timelines and track multiple deliverables., • Demonstrated success in cross-functional roles requiring alignment between supply chain, culinary, marketing, and operations., • Proficiency in Excel, ERP platforms (SAP a plus), and procurement software tools., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    5 days ago
    $2800–$4800 monthly
    Full-time
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

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  • Area Manager
    Area Manager
    1 day ago
    $90000–$95000 yearly
    Full-time
    Moonachie

    Job Title: Area Manager Reports to: Director of Operations WHY PARIS BAGUETTE? With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who leads with heart, thrives in a community-driven environment, and is ready to support franchise owners in building thriving café businesses, we invite you to join our growing team. Our values shape every interaction: • Have Heart: Take pride in every product and teammate, • Spread Joy: Make each guest's moment feel magical through our delicious baked goods, • Nourish Community: Help create the place guests—and staff—love to return to, • Rise to the Occasion: Lead the team to exceed every expectation WHAT WE ARE HUNGRY FOR As Area Manager, you play a critical role in supporting the success of franchise cafés within your market. You serve as a trusted advisor to franchise owners and their General Managers with coaching, guiding, and helping them understand and implement brand standards, operational best practices, and guest experience expectations. You drive performance by sharing insights, identifying opportunities, and reinforcing the systems and tools that help franchisees improve profitability, guest satisfaction, product quality, and operational consistency. This role supports franchisees in operating successful bakery cafés, not by managing their employees, but by equipping owners and operators with the knowledge, resources, and expertise needed to excel. WHAT YOU WILL DO Operational Support & Brand Standards • Serve as the primary operational resource for franchisees within the assigned market, helping them interpret and apply Paris Baguette standards., • Conduct regular café visits to assess product quality, brand execution, guest experience, cleanliness, café upkeep, and overall operational performance., • Provide guidance to franchisees on action plans that address operational gaps, opportunities, or compliance issues., • Assist franchisees in understanding product handling, food safety standards, sanitation protocols, and café maintenance expectations. Coaching & Performance Insights • Educate franchise owners and GMs on operational best practices, business tools, and systems that support café efficiency and financial performance., • Share data insights and dashboards to help franchisees monitor P&L drivers, inventory controls, labor forecasting, waste management, and sales opportunities., • Offer coaching, not direction, on how to build strong café-level leadership routines and consistent guest service culture. Training & Development Support • Identify common training needs across franchise locations and collaborate with the Training and Development department to support delivery of resources, workshops, or refresher programs., • Ensure franchise owners and GMs are aware of available training tools, curriculum, and onboarding guides. Guest Experience & Community Engagement • Monitor guest sentiment across assigned cafés and help franchise owners use feedback to improve consistency and service quality., • Support franchisees in developing local café-level guest engagement activities that maintain brand standards., • Provide guidance on managing guest complaints and executing recovery plans. Business Planning & Market Growth • Assist franchise owners in reviewing business performance trends and identifying opportunities to enhance sales, traffic, and profitability., • Support franchisees in developing and executing localized marketing plans aligned with regional strategies and brand direction., • Share best practices across cafés to help owners learn from each other. Compliance Support • Reinforce adherence to brand standards, food safety guidelines, and regulatory requirements through education and regular café evaluations., • Provide franchise owners with resources and direction to support corrective actions where needed. Partnership & Communication • Maintain strong, trust-based relationships with franchise owners, acting as their primary touchpoint for operational guidance., • Collaborate internally with cross-functional teams (Training, Marketing, Production, QC, Development, etc.) to ensure franchisees receive the support they need., • Support franchisees during new café openings, remodels, equipment installations, and other key operational milestones. Other • Ability to work varying schedules including weekends, holidays, and extended hours as business needs require., • Other responsibilities as assigned that support franchisee success and brand consistency. * WHAT YOU NEED TO HAVE • Bachelor's degree preferred; equivalent experience considered., • At least 1–3 years of progressive experience in franchise operations, multi-unit retail, hospitality, or restaurant management., • At least 1–3 years of supervisory or multi-unit experience., • Strong understanding of café/restaurant operations, product quality standards, and guest experience fundamentals., • Experience with POS systems; Toast experience is a plus., • Solid grasp of inventory planning, waste control, and basic P&L understanding., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & coaching operators with direct authority., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current market of locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    18 days ago
    $2800–$4800 monthly
    Full-time
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

    Immediate start!
    No experience
    Easy apply
  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    27 days ago
    $2800–$4800 monthly
    Full-time
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

    Immediate start!
    No experience
    Easy apply
  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    1 month ago
    $2800–$4800 monthly
    Full-time
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

    Immediate start!
    No experience
    Easy apply
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