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Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None

Carnegie Hill New York (CHI) – New York, NY Part-Time & Full-Time | In-Person | Flexible Schedule | Trauma-Informed Care ** 🏥 About Us** Carnegie Hill New York (CHI) is a respected outpatient treatment provider located in Manhattan. We deliver trauma-informed, harm reduction-based care to individuals with substance use disorders. Our services include: - OTP (Opioid Treatment Program) - CDOP (Chemical Dependency Outpatient Program) We support patients recovering from opioids, alcohol, cannabis, stimulants, and other substances. At CHI, we foster dignity, compassion, and evidence-based care. We are currently hiring dedicated part-time and full-time counselors to join our collaborative, mission-driven team. ** 📝 Job Responsibilities** - Provide in-person individual and group counseling to clients - Facilitate therapy groups focused on relapse prevention, trauma support, coping skills, and wellness - Complete biopsychosocial assessments and develop person-centered treatment plans - Support both harm reduction and abstinence-based recovery goals - Maintain documentation in the electronic health record (EHR) according to OASAS standards - Collaborate closely with prescribers, nurses, peer specialists, and administrators - Participate in supervision, team meetings, and ongoing professional development ** ✅ Qualifications** - Required: Active NYS credential – CASAC-P, CASAC-T, CASAC, LMSW, LMHC, or LCSW - Bachelor’s degree holders from accredited colleges are encouraged to apply - CHI will assist eligible applicants in acquiring CASAC-P certification prior to or during onboarding process - Experience or interest in treating both opioid and non-opioid substance use disorders (alcohol, cannabis, etc.) - Familiarity with harm reduction and trauma-informed care principles - Strong interpersonal, documentation, and organizational skills - Bilingual (Spanish/English) is a plus - 1–2 years of relevant experience is a plus but not required; we strongly encourage all applicants to apply regardless of experience ** ⏰ Schedule** - Part-time and full-time roles available - Opioid Treatment Program (OTP) Clinic hours: Monday–Friday, 6:30 AM – 2:30 PM; Saturday 9 AM – 11 AM - Chemical Dependency (CDOP) Clinic hours: Monday–Friday, 9:00 AM – 5:00 PM; Saturday – by appointment - Flexible scheduling—morning shifts especially welcome - All work starts in-person, face-to-face counseling, with potential for hybrid work later 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) - Easily accessible via subway and public transit (near 4,5,6, and Q trains) 💲 Compensation - Competitive hourly rate or fee-for-service (based on license and experience) - Compensation details discussed during interview or by phone with CEO - Clinical supervision and CEU support provided - Inclusive, trauma-informed team environment - Career development and potential transition to full-time employment ** 🤝 Join Our Team** Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.

Since 2002, Mason Technologies has been a leader in technology integration, proudly certified as a Woman-owned Business Enterprise (WBE) both in NYC and nationally. With headquarters and a fully equipped warehouse in Deer Park, NY, an additional office in downtown NYC, and resources across the nation, we design, implement, and service innovative solutions in low-voltage structured cabling, audio visual systems, data centers, and unified security. We serve a variety of industries including healthcare, government, higher education, finance, and business (both big and small). We're always aiming to build lasting relationships based on trust, respect, and a shared vision for a better future. Our founder, Jennifer Mason, has cultivated a family-like environment that emphasizes deep care and commitment to our people and the clients and communities we serve, forming the foundation of everything we do. At Mason Technologies, diversity and inclusion drive our hiring, ensuring we bring together the most talented individuals regardless of race, age, religion, gender identification, or sexual orientation. If you want to have a career of unparalleled growth, a team with a family-strong bond, and an unmatched atmosphere of motivated and caring professionals, apply to Mason today! Let’s craft a future together that's built upon integrity, equality, professional pride, the authentic spirit of our family, and a commitment to making the world a better place. Our Comprehensive Employee Benefit and Perk Package: Medical, Dental, and Vision Coverage: We provide comprehensive healthcare benefits to keep you and your family healthy and secure. 401k with Matching: Plan for your future with our 401k program, featuring competitive company matching. Paid Time Off (Holiday/Vacation/Sick/Personal): Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs. Unlimited Growth Opportunities: We believe in fostering talent and providing opportunities for continuous professional growth. Family-Friendly Company Events & Outings: We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties! Bagel Thursdays & Tuesday Lunch Catering: Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices! Caring Ownership: We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well-being of our employees and their families, ensuring a supportive and caring work environment. Position Overview: Mason Technologies is seeking a skilled and experienced Low Voltage Field Technician to join our team. In this role, you will be responsible for the installation, testing, and troubleshooting of various low voltage systems in commercial environments. This includes (but is not limited to) Structured Cabling Systems, Paging/Telephone Systems, and Security Systems. You will work alongside other technicians, lead techs, and project managers to ensure all work meets the Mason standard of quality. We’re looking for candidates with a strong background in field installation, who take pride in their craftsmanship and are capable of working independently in fast-paced job site environments. Core Responsibilities: Install, terminate, and test structured cabling systems, including Cat5e, Cat6, Cat6a, and fiber optics Perform rack-and-stack, patch panel terminations, and head-end wiring Conduct fiber optic terminations and splicing (fusion splicing experience is a plus) Interpret and work from floor plans, line diagrams, riser diagrams, and rack elevations Build and configure IDF, MDF, and Data Center environments Maintain a clean, organized job site daily; ensure quality and workmanship at every phase Submit detailed daily reports outlining job progress and work completed Communicate effectively and professionally with customers and onsite personnel, always representing Mason Technologies with integrity Ensure all work aligns with project specifications, timelines, and safety requirements Qualifications: Minimum 5 years of hands-on experience with low voltage system installations Strong troubleshooting skills across voice/data, fiber, and security platforms Reliable transportation and ability to travel to job sites across NYC, Long Island, and New Jersey Clean driving record required Physically able to lift 50+ lbs and perform tasks involving bending, crouching, climbing, and standing for extended periods Must possess current OSHA 30 and SST 10 cards (physical copies required) Professional demeanor, punctual, and able to work well both independently and as part of a team Salary: $25.00-$40.00 hourly Job Type: Full-time Pay: $25.00 - $40.00 per hour Expected hours: 30 – 50 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Compensation Package: Hourly pay Overtime pay Schedule: 8 hour shift Monday to Friday Weekends as needed Year round work Work Location: In person