F&B Manager
il y a 26 jours
Miami
Job Description Position: F&B Manager SUMMARY DESCRIPTION: Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic F&B Outlet Manager. Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more”….. The role of the Food & Beverage Manager is to assist and support the Restaurant General Manager(s) in the overall operations of the Food & Beverage outlets. RESPONSIBILITIES AND AUTHORITIES: * Always treat guests with courtesy and respect in a variety of situations * Honesty & Integrity * Delivers outstanding service and creates memorable experiences. * Coordinates and multi-tasks job duties in an active environment SPECIFIC DUTIES: * Assists Restaurant General Manager(s) in training and developing management and staff. * Schedules some or all front of house departments. * Submits and verifies payroll for front of the house staff. * Develops training documents, menu descriptions and service documents for front of house staff. * Discuss hiring needs with Restaurant General Manager and People Services and assists in the interviewing and hiring process. * Coordinate interviews with applicants as necessary. * On boards and creates training programs for new hires. * Prepare daily and seasonal staff training classes. * Design and implement new tools and procedures to improve service as necessary. * Lead pre-shifts daily to make sure staff is aware of all company-wide news, HR updates, and restaurant menu additions. * Handle all guest relations issues when guests call ie. chargebacks, staff issues, lost items, etc. * Ensure that all health department standards are being upheld daily. * Has awareness and understanding of the restaurant P&L and implements plans to increase profit margin by controlling labor and operating costs. * Ensures a high level of guest satisfaction and cultivates return business. * Develops and upholds restaurant standard operating procedures. * Meets guests and develops relationships to manage the restaurant from a promotional angle. * Develops and upholds restaurant standard operating procedures. * Upholds all People Services best practicesas it pertains to coaching, counseling, disciplinary, hiring, and terminations. * Follows and ensures compliance of all Arlo Hotels policies and standard operating procedures as outlined in the Employee Handbook. * Acts as anambassadorto Arlo Hotels Culture. REQUIREMENTS: Certifications: * Florida Food Handler Manager Certification Knowledge: * Minimum two (2) years of experience in F&B Management or similar roles. Physical Abilities: * Move, Lift, Carry, Push, Pull and Place objects weighing less than or equal to 15 pounds without assistance. * Reaching overhead and below with the knees, including bending, twisting, pulling and stooping • Other reasonable responsibilities assigned by Leadership.