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Job Description Front Desk Coordinator – Part-Time Location: Stamford, CT A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities • Greet and check in patients, providing a friendly and professional first impression, • Manage the flow of patients through the clinic in a timely, organized manner, • Present and sell wellness plans and membership packages confidently and accurately, • Support the clinic’s sales goals by converting new and returning patients into members, • Answer phone calls and assist with appointment scheduling and patient inquiries, • Re-engage inactive members and maintain up-to-date patient records using POS software, • Assist with clinic marketing efforts and community outreach, • Maintain a clean, organized front desk and clinic environment, • High school diploma or equivalent required, • Minimum one year of customer service and sales experience preferred, • Strong phone, computer, and multitasking skills, • Energetic, motivated, and confident in a goal-driven environment, • Positive attitude with a team-oriented mindset, • Must be able to stand/sit for long periods and lift up to 50 pounds This role requires flexibility with the potential to work various days, Monday - Saturday, and evenings. Compensation and Benefits • Starting pay: $18 - $20 per hour + BONUS Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit , or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn. Powered by JazzHR bzmmw4sJZn

Company Overview SKY Leasing ("SKY") is an alternative investment manager dedicated to providing asset-focused capital solutions to airlines globally. With a global presence across five offices in San Francisco, Dublin, Greenwich, Miami, and Singapore, SKY leverages a 30-year history of global aviation relationships, technical asset management expertise, and a disciplined investment framework, to originate unique investment opportunities with an emphasis on seeking downside protection and stable cash flow. The company's fund management business was founded in 2019 with a minority investment from M&G Investments. As of March 2025, the company manages over $5 billion of aviation assets. Summary An exciting opportunity has arisen for a dynamic and professional Executive Assistant & Office Manager to join the team at SKY Leasing in our Greenwich, Connecticut office. The EA/OM will be responsible for managing a broad range of administrative, operational and logistical tasks that support business functions and ensure the smooth execution of day-to-day activities. Job Functions Executive Assistant: • Provide high-level support to the Senior Management team, • Manage hectic and complex calendars efficiently and effectively, • Arrange complex domestic and international travel itineraries, including flights, accommodations, dining reservations, and ground transportation., • Manage and reconcile expense reports for senior management as required, • Serve as a liaison both internally and externally, maintaining a sense of professionalism and collaboration at all times, • Must be able to accommodate a flexible work schedule as required. Office Management: • Front of house reception duties including answering phones and greeting office visitors. You are the office’s first point of contact, • Manage the day-to-day office operations including scheduling maintenance, and handling incoming mail and outgoing shipments, • Maintain a clean and organized office environment, including overseeing the kitchen area and maintaining common spaces., • Regularly restock and replenish office and breakroom supplies., • Tack and report office expenses such as maintenance, food and beverages etc., • Develop and maintain positive working relationships with external vendors and service providers., • Coordinate with HR to welcome and onboard new employees, • Collaborate with our outsourced IT MSP to ensure maintenance of IT equipment in the office and any additional on-site requests, • Perform general administrative tasks, including filing, and any additional requests assigned by management., • Proactively identify ways to improve and implement processes to improve the general efficiency of the company. Qualifications • 3+ years working in a similar role, supporting 1 or more C-Level Executives within a fast-paced environment., • Candidates must hold a bachelor’s degree or higher., • Strong organizational skills and experience managing multiple projects at once, • Exceptional communicator with strong project management skills, • Able to multi-task, pivot quickly, and maintain grace under pressure, • Must have extensive experience organizing global travel on a regular basis, • Have a firm grasp of Microsoft Office (Excel, Outlook, SharePoint) and be familiar with cloud based and web applications., • Detail-oriented, solutions-driven, and highly proactive, • Interest in the aviation industry is desired, but not essential Compensation Competitive salary Benefits Package • Comprehensive health insurance (medical, dental, vision), • 401(k) retirement plan, • Paid time off and holidays, • Professional development opportunities, • Performance-based bonuses Interested candidates should submit their CV’s to Anne Marie Scaramuzza () Please note, due to the high volume of applications, only successful candidates will be contacted.

As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. Assistant Dental Office Manager. When you join our team as an Assistant Dental Office Manager, which at

Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times. Flexible schedule availability Hospitality never sleeps, and neither do you (well, not during your shift).

Atrium Hospitality Job Opportunity.Hotel: Stamford Doubletree 1 First Stamford Place Stamford, CT 06902 Full time Compensation Range: $77,000 to $90,000 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role.Actua

Job Description ROLE RESPONSIBILITIES: • Responsible for the prompt, efficient, and courteous check in and check out of guests., • Ensure efficient communication with team members, vendors, and guests., • Maintain a welcoming attitude and respond to all service questions and requests., • Responsible for safeguarding both the hotel’s guests and its assets by following all established in the hotel’s policies and procedures., • Responsible for collecting payment for services rendered during a guest stay, and for meeting many other guests needs during their stay., • Responsible for following company policies and procedures, maintaining confidentiality, protecting company assets, and upholding quality standards., • Ensuring your uniform, personal appearance, and communications are professional., • To take accountability for the total hotel operation during the overnight shift, • Ensure that all hotel guests receive warm, friendly, professional and efficient reception and departure service during the overnight shift consistent to the established standards of the hotel, • To be fully aware of all hotel reservations procedures, credit policies, room rates, availability restrictions, confirmation and cancellation policies, • To be fully aware of all hotel services and facilities and be able to promote them whenever possible, • To ensure that overnight activities ensure the highest levels of safety and security of hotel guests and employees, • To be fully aware of and maintain communication with Restaurant night management regarding closing times and procedures, • To supervise and direct the activities of other hotel over night staff members, • To ensure that all night audit functions are successfully completed as established by process all hotel accounting functions as set out by the General Manager, • Be fully conversant and be able to operate all functions of the hotel’s Property Management System, • To ensure the professional handling of all late room and cancellation, no shows, • To exchange and compile Occupancy Report for the chosen hotels within the vicinity, • To have general knowledge of hotel’s operating systems such as Air Conditioning, Heating, etc and be able to report and describe any malfunctions to “on call” Engineering Department, • To be fully aware of and able to operate hotel switchboard, facsimile and paging system to the established hotel’s standard, • To maintain communication with the Front Office by recording all relevant information in EOS Report, • To perform handover with AM Front Office Manager/Shift Leader, • Ensure that all overnight reports are compiled and distributed accurately and on time, • To be fully aware of and strictly observe at all times, fire safety, precaution and evacuation procedures, • To exhibit sound professional judgment, adhering to established hotel standards, when accepting any “walk-in” guests, • To accept other duties that may arise from time to time that will ensure the continued efficient operation of the Front Desk, • Ensure that all Front of House areas are kept clean and tidy creating a professional impression for all guests and employees, • To be fully aware and adhere to Health Safety and Fire Procedures

Job Description Oral Surgeon – Stamford, Connecticut Join a thriving, high-performing Oral & Maxillofacial Surgery practice in Stamford, CT! We're seeking a skilled, motivated Oral Surgeon to deliver exceptional patient care in a modern, technology-driven environment with a long-standing referral base and a strong reputation for quality and trust in the community. We welcome applicants from any U.S. region and Canada (U.S. licensure, or eligibility, is required) who are open to relocating to Connecticut. Why This Opportunity Stands Out: • Diverse Surgical Volume: Consistent flow of full-scope cases — from dentoalveolar and implant surgery to complex extractions and grafting procedures., • Clinical Autonomy: Freedom to practice and make treatment decisions independently, supported by streamlined systems and clinical infrastructure., • Collaborative Environment: Work alongside a highly trained surgical and administrative team that prioritizes efficiency, teamwork, and exceptional patient experiences., • Doctor-Led Culture: Leadership by practicing surgeons ensures every clinical decision centers on patient outcomes, not corporate metrics., • Long-Standing Community Relationships: Deep-rooted referral network and a respected presence across Fairfield County., • Values-Driven Practice: Strong commitment to patient-centered care and a culture grounded in integrity, quality, and compassion., • Mentorship & Collaboration: Opportunities for clinical mentorship, peer collaboration, and professional growth through continuing education support., • Organizational Support: Backed by a larger network offering business, marketing, and operational resources—so you can focus on surgery and patient care., • Leadership Pathways: Potential to take on mentorship or regional leadership roles as the practice continues to grow., • Ownership Track: Structured pathway to partnership with transition support and long-term financial stability. What Stamford Has to Offer: • Prime Location: Located in Fairfield County with easy access to NYC via Metro-North, and major highways (I-95, Route 7) for convenient commuting., • Professional Hub: A growing healthcare community and strong professional network ideal for building long-term referral relationships., • Urban-Suburban Balance: Enjoy downtown living with waterfront dining and nightlife or settle in quieter nearby suburbs for more space and relaxation., • Excellent Quality of Life: Top-rated schools, family-friendly neighborhoods, and a safe, vibrant environment., • Outdoor & Cultural Appeal: Walkable downtown, nearby parks, beaches, and year-round recreation from hiking to sailing., • Easy Travel: Minutes from Westchester County Airport and an hour from LaGuardia or JFK — perfect for weekend getaways or conferences. Qualifications: • DDS or DMD from an accredited dental school, • Completion of an accredited Oral & Maxillofacial Surgery residency program, • Eligible for dental license in Connecticut, • TN or H1B visa sponsorship may be available Apply Now Take the next step in your oral surgery career and join a doctor-led, patient-focused organization built on excellence, collaboration, and long-term growth. Submit your CV today to start the conversation. Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Job DescriptionDescription: Located in a beautiful West Norwalk residential neighborhood, LaKota Oaks is the ideal retreat for weddings and private events. Come join a fun team with a fun culture! The property currently consists of our 120 room recently renovated hotel, indoor swimming pool, basketball court, and racquet ball courts. Perks for being a full-time team member: • Benefits for Full-time team members, • 401k for Full-time team members, • Discounted merchandise and dining, • Fun work culture Summary: The overnight Guest Services Agent represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure that every guest experiences superior guest care. This role also represents overnight security by ensuring everything is locked, walking the property, and identifying anything that may need to be addressed. Responsibilities: • Know, understand, and adhere to company established policies and procedures., • Ensures guest interactions are always positive. Smiles with every guest., • Maintains an inventory of vacancies, reservations, and room assignments., • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures., • Completes daily checklist., • Knows room locations, types of rooms available, and room rates., • Registers arriving guests and assign rooms., • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms., • Coordinates guest room maintenance work with the maintenance division., • Uses persuasive selling techniques to sell rooms and to promote other services of the property, including dining and entertainment., • Knows daily activities and meetings taking place on the property., • Reports any unusual occurrences or requests to the manager or assistant manager., • Manages and resolves all guest complaints in a professional and courteous manner., • Processes guest check-outs and handles monetary transactions., • Maintains guests’ privacy., • Maintains a high level of professional appearance and demeanor., • Walks the property looking for anything suspicious and potentially addressing it in the appropriate manner., • Ensures the property is locked down correctly., • Performs other related duties as assigned.Requirements:, • High school diploma or equivalent preferred., • Experience with Opera Cloud systems highly preferred., • Ability to communicate with the public, hotel staff, and management in a professional manner., • Knowledge of surrounding areas and local events., • Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information., • Ability to learn safety, emergency, and accident prevention policies and procedures., • Skilled in the use of front office equipment. “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LaKota Oaks is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, LaKota Oaks may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

Job Description Position: Medical Assistant Company: Medi-Weightloss of Wilton & Stamford Looking for a Full-Time and Part-Time Medical Assistant About Us: Join our thriving team at Medi-Weightloss of Wilton & Stamford where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented and experienced Medical Assistant with front office expertise to enhance our team. Why Join Us: • Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care., • Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development., • Competitive Compensation: Enjoy a competitive salary and benefits package. Medical Assistant Primary Responsibilities: The ideal candidate will play a pivotal role with primary responsibilities that include patient vitals, EKG, phlebotomy, and front office duties. We value team players with clinical skills and experience in insurance and VOB. Exercise knowledge a plus. Medical Assistant Administrative Duties: • Utilize a multi-line phone system to answer and appropriately route all incoming calls., • Conduct follow-up calls to discuss patient progress and address concerns., • Refer non-routine, sensitive, or complex requests to the appropriate staff member., • Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards., • Assist with monitoring daily inventory levels of clinical and office supplies., • Perform daily scanning and uploading of documents in patient files., • Train additional staff on daily procedures when requested by the office manager and/or physician., • Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success. Medical Assistant Clinical Duties (varied based on credentials): • Obtain patient vitals, EKG, and perform phlebotomy., • Administer IM injections., • Prepare laboratory order forms and obtain patient laboratory results., • Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals., • Document patient progress notes in the patient chart and/or EMR., • Conduct follow-up calls to patients to discuss progress and address concerns., • Perform other clinical duties as required. Requirements: To excel in this role, you should have: • Medical Assistant certification., • Front office experience, including insurance and VOB knowledge., • Clinical experience in EKG and phlebotomy., • Prior experience and training in exercise (a plus)., • Strong communication and interpersonal skills. Salary: [Competitive, Commensurate with Experience]

This position will report directly to the facility manager. Maintain, organize, order office supplies and manage inventory. In-depth working knowledge of all components of the Microsoft Office software.

A small, professional investment firm in Fairfield County, CT is seeking an Office Administrator to support day-to-day office operations. This is a steady, predictable role focused on front desk coverage and basic administrative support in a low-stress office environment. Coordinate office supplies,

This position will report directly to the facility manager. Assist in project management by completing price lists, tracking deadlines and facilitation communication * Maintain, organize, order office supplies and manage inventory * Liaise with CarnaudMetalbox locations to facilitate the exchange of

An exciting opportunity has arisen for a dynamic and professional Executive Assistant & Office Manager to join the team at SKY Leasing in our Greenwich, Connecticut office. Front of house reception duties including answering phones and greeting office visitors. Maintain a clean and organized off

This position will report directly to the facility manager. Maintain, organize, order office supplies and manage inventory. In-depth working knowledge of all components of the Microsoft Office software.

An exciting opportunity has arisen for a dynamic and professional Executive Assistant & Office Manager to join the team at SKY Leasing in our Greenwich, Connecticut office. Front of house reception duties including answering phones and greeting office visitors. Maintain a clean and organized office

Administrative Assistant - Greenwich, CT - Hybrid 4 days in office - Salary + Bonus. Our client, a prominent, global private investment firm focused on Real Estate, is looking for an Administrative Assistant to support the CFO and team of their Family office. This position reports to the office in G

The position will be located in Greenwich, CT AND New York City (3 days/week from the CEO's home office in Greenwich CT and 1-2 days/week from the NYC office). LOCATION: 3 days in the CEO's home office in Greenwich, CT and 2 days in NYC Midtown office with some flexibility to WFH at times. Coordinat

Our client, a prominent Investment Firm is seeking an enthusiastic and driven Receptionist to work in their Greenwich, CT office. Assist in office duties such as answering phone calls, sending emails and greeting visitors. Maintain the office to ensure all workspaces are well kept and fully supplied

The position will be located in Greenwich, CT AND New York City (3 days/week from the CEO’s home office in Greenwich CT and 1-2 days/week from the NYC office). LOCATION: 3 days in the CEO’s home office in Greenwich, CT and 2 days in NYC Midtown office with some flexibility to WFH at times. Our c

Our client, a prominent Investment Firm is seeking an enthusiastic and driven Receptionist to work in their Greenwich, CT office. Assist in office duties such as answering phone calls, sending emails and greeting visitors. Maintain the office to ensure all workspaces are well kept and fully supplied

Front Desk & Office Operations. Minimum 2 years of experience in office administration, office management, or executive support. Receptionist & Office Administrator.

Our client, a prominent, global private investment firm focused on Real Estate, is looking for an Administrative Assistant to support the CFO and team of their Family office. This position reports to the office in Greenwich, CT 4 days/ week onsite, 1 day remote. Proficiency in Microsoft office - Wor

Computer proficient with the ability to use Microsoft Office. Maintain office cleanliness and organization of resources with team members.

This role is essential to providing a high-end patient experience, managing front office operations, and ensuring smooth scheduling and financial coordination. Provide administrative support and assist with front office operations.

Check voicemail and emails daily and return/ forward Office Manager, Manager, Officer, Business Services, Food. To communicate clearly with corps officers and perform these and other duties as required. Dress appropriately for the office environment.

Maintain leases and renewal documents for management office.

The office is headquartered in Westport, CT with regional offices in New York City, Singapore, and Abu Dhabi. Trust Finance Analytics Manager. The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio Philanthr

Medical Practice Patient Representative (Clerical Office Assistant) - NHMP Norwalk Neurosurgery - Norwalk, CT. Medical Practice Patient Representative (Clerical Office Assistant) - NHMP Norwalk Neurosurgery - Norwalk, CT. Medical Practice Patient Representative (Clerical Office Assistant) - NHMP Nor

BMW Service Center, a Penske Automotive Group dealership, is looking for a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences.At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achieve

Greeter Opportunity At Bmw Service Center.BMW Service Center, a Penske Automotive Group dealership, is looking for a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences.At Penske Automotive Group (PAG), we strive to create a positive and inclusive work

Computer proficient with the ability to use Microsoft Office. Maintain office cleanliness and organization of resources with team members.

Will primarily work in a retail automotive sales showroom, and will work with the computer, telephone, and other office equipment as appropriate.

The position requires an individual with knowledge of front desk medical office operations. Coordinate the ongoing operation of the check-in process and front desk to ensure that quality services provided are cost effective and efficient. Answer telephone calls to office, assists callers in a pleasa

Mercedes Benz of Greenwich, a Penske Automotive Group dealership, is looking for a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences.At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and

Maintain office cleanliness and organization of resources with team members. Computer proficient with the ability to use Microsoft Office.

Provide administrative support and assist with front office operations. Full-Time | In-Office | Monday - Friday | 8:00 AM - 4:00 PM (Tuesday Hours: 11:00 AM - 7:00 PM)About Us.

The position requires an individual with knowledge of front desk medical office operations. Coordinate the ongoing operation of the check-in process and front desk to ensure that quality services provided are cost effective and efficient. Answer telephone calls to office, assists callers in a pleasa

Will primarily work in a retail automotive sales showroom, and will work with the computer, telephone, and other office equipment as appropriate.

Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary an

In search of positive and professional Client Services Representatives for a luxury pet hotel.Competitive salary, great work-life balance, and a place to work you'll be proud to be a part of.Spot On Veterinary Hospital & Hotel resides in a state-of-the-art facility newly opened in Westport Connectic

Experience with Microsoft Office suite is a plus. Assist the managers with various clerical duties as needed.

Additional duties may include but not limited to maintaining an appointment book, answering phone calls and providing information to callers and performing clerical task, providing show arounds in absence in managers.

Able to juggle simple operational tasks while maintaining a polished front-office presence. This role is ideal for someone who enjoys working in a quiet, close-knit office environment and takes pride in keeping operations running smoothly. Monitor office supply levels and place replenishment orders.

This is more than a front desk role—it’s the heartbeat of our client-facing experience. We’re looking for someone who doesn’t just sit at the front—but.

The position requires an individual with knowledge of front desk medical office operations. Answer telephone calls to office, assists callers in a pleasant manner, takes accurate and complete messages and refer callers to appropriate personnel when necessary. EMR experience preferred and working kno

This position will report directly to the facility manager. Maintain, organize, order office supplies and manage inventory. In-depth working knowledge of all components of the Microsoft Office software.

Dental front desk experience required. Comfortable using dental office software and technology. From scheduling appointments to assisting with insurance verification, your work keeps the office running efficiently and helps create a positive experience for patients every day.

As an Illume Front Desk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient's experience for the patient's convenienc