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HOMEWOOD SUITES BY HILTON BALTIMORE-BWI AIRPORT SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE • Happy Guests, • Spotless Cleanliness, • Product Consistency & Quality 1. Happy Guests • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile., • Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed., • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores., • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency., • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities., • Events: Awareness and support for all groups and events at the hotel., • Technology: Understanding of relevant technology for each role., • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized., • Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe., • Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality • Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift., • Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication., • Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork • Communication: Communication between Team Members should be clear, honest, and professional., • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests., • Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Assistant General Manager, Role Specific Duties and Expectations Other Duties and Responsibilities • Daily Supervision: Daily walks must be conducted including guest rooms and public spaces to ensure friendly service, cleanliness and testing of mechanical equipment to ensure all pieces are in working order. Verify that all rooms are inspected daily, confirm adherence to all cleanliness standards noted on the room inspection checklist., • Training: Provides one-on-one training to new incoming team members on service and checklist expectations., • Shift Management: Verify that Guest Service team members are actively providing friendly service and happily confirm that all guest needs are met., • Check-in/Check-out: Greet guests with a smile and provide supervision during peak check in and check out times as well meal periods including breakfast and/or dinner., • Culture Building: Fosters an environment of happy team members and happy guests., • Room Inspections: Verify that all rooms are inspected daily, confirm adherence to all cleanliness standards noted on the room inspection checklist., • Inventory Management: Assist in completing required inventory counts, as dictated by the General Manager., • Onboarding Support: Aid in the process of onboarding of new incoming team members to provide friendly service and ensure all processes noted on the onboarding checklist for a new hire are adhered to., • Time Clock Oversight: Support the General Manager in completing a review of previous day team member time clock punches in accordance with the policy., • Auditing: All Daily Summary and Night Audit processes should be completed in accordance with the policy., • Reporting: Shift handover reports should be started and completed on each shift. Signing off on and uploading the required daily reports to the MCR report storage platform., • Purchase Order Process: Every purchase should go through the correct purchase order process and all invoices should be submitted through the approved accounts payable system. Every single purchase will be made through MCR approved vendors, only., • Invoice Signoff: All invoices should always be processed and/or accrued to the proper time period., • Quality Assurance: Oversee that all brand standards approved by MCR are adhered to in accordance with the brand's Quality Assurance expectations and friendly service. This will include conducting self-audits provided by the brand and making any necessary corrections based on broader audits conducted by the property’s regional vice president., • Safety: Certify that all fire and life safety inspections are current and/or up to date. All deficiencies should be corrected., • Escalating Opportunities: Review any service or delivery failures and ensure they are properly escalated., • Preventative Maintenance: Confirming that preventative maintenance tasks have been performed and checked visually for quality and consistency., • Adherence to Work Schedules: See that all team members are adhering to their established work schedule. Displace shifts in departments on a weekly basis as determined by the hotel established schedule and in the event of a line level shift call-out. Happy Guests • Management Performance Ratings, • GM/AGM Spot Checks, • Leadership Walk-throughs (RVP, etc.), • Checklist Tracking, • Management Performance Ratings, • Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications: • Can-Do Attitude: Must have a positive attitude and willingness to learn., • Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures., • Evaluation and Decision-Making: Must be able to evaluate and select among alternative courses of action quickly and accurately., • Handle Pace and Pressure: Must work well in stressful, high-pressure situations and maintain composure and objectivity under pressure., • Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests., • Financial Skills: Must be able to work with and understand financial information and data, and basic arithmetic functions., • Other Required Skills: Must be attentive to detail and meet deadlines., • Technology: Must be proficient in Windows operating systems, Company approved spreadsheets and word processing., • Communication Skills: Must be able to convey information and ideas clearly., • Hospitality and Guest Service: Leads team members to always provide friendly service with a smile to guests., • Certifications and Licenses: Must meet the legal age to serve alcoholic beverages (at select properties). A valid Driver's License is required., • Market Knowledge: Basic market knowledge., • Age Requirement: Must be 18 years of age or older to perform this job., • Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel., • Education: Bachelor’s or Associate’s Degree Preferred., • Work Experience: Previous supervisory experience preferred. Progressive experience in the hospitality, hotel, restaurant, or service industry, including Rooms and Food & Beverage departments preferred. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: • Stand or remain in a stationary position for long periods of time (3-4 hours at a time)., • Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls., • Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Language and Reasoning Skills: To perform the duties of this job, an individual must be able to: • Read, write, understand and communicate with others effectively using the English language., • Read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals., • Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style., • Ability to speak effectively in English before groups such as customers or employees., • Read and interpret business records and statistical reports in English. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Our Company • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer., • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral bonuses, • Career advancement & upward mobility, • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Job Description Over-Night 12AM-8AM part-time weekend availability Qualifications: Security background is desirable. Commitment to customer service is crucial. High school diploma or equivalency required. The Night Managers serve two important purposes: to provide timely responses to campus problems, and to exhibit a visible staff presence in the residence halls even on a non-emergency basis. Desk Coverage is one of the most important aspects of the residence life program. Night Managers on duty in each of the buildings monitor the building and respond to emergency and crisis situations. The Night Managers primary responsibility is to monitor the residence hall desk and the university visitation policy. Persons who do not reside in the building should leave their ID's at the front desk during designated visitation times. Promotes an awareness and understanding of the mission and goals of the Residence Life Office by explaining residence hall policies, programs and staff duties to faculty, staff, guests, parents and students. Assist in the interpretation and consistent enforcement of all rules and regulations pertaining to the residence hall and University as outlined in the Code of Student Conduct and Residence Hall Contract. Consults with residence life staff on resolving behavior problems, especially those of an ongoing and complex nature. The Night Manager should attempt to respond to any situations in the building. If there are problems beyond their scope they should contact their immediate supervisor (They may also contact an R.A. on duty or the RD/AC for the building). Meet monthly with the Night Manager Supervisor to discuss job performance, goals, objectives, problems, concerns and to keep him apprised of what's going on in the hall. Attends and actively, participates in all staff development and training programs developed and sponsored by the Residence Life Office, to include regular meetings, and in-service. Prepares and submits the necessary reports and other assignments expediently (i.e. work orders, visitation violators, incident reports etc.), insuring the accuracy and completeness of same. Serves as a mediator in resolving conflict between roommates and students in general. Knowledgeable of campus and community resources and be able to effectively refer students to the appropriate resources when necessary. Is positive and constructive in attitudes and actions with regard to the University and the value and opportunities inherent in residence hall life. This is accomplished by serving as a model of maturity and integrity for students and staff in personally observing University and residence hall policies and procedures. Makes decisions relative to guests being admitted to the building relative to policies and procedures outlined.. External: Must be able to effectively interact with students, parents, colleagues, University staff and faculty and vendors. EOE. Including Disability/Vets

Job Description HVAC Service Manager Len The Plumber Heating & Air | Halethorpe, MD Join a Trusted Name in Home Services Len The Plumber Heating & Air is a leading provider of residential plumbing, heating, and air conditioning services across the Mid-Atlantic. Built on a reputation of reliability, professionalism, and customer-first service, we continue to grow by investing in our people, our processes, and the communities we serve. We are seeking a results-driven HVAC Service Manager to lead, coach, and develop a high-performing team of technicians while driving operational excellence, revenue growth, and an outstanding customer experience. This role is ideal for a hands-on leader who thrives in a fast-paced, performance-oriented environment and understands how to translate field activity into measurable business results. Why Join Our Team? • Weekly Pay - $95,000-$110,000 Annual Salary, • Performance-Based Bonus Opportunities with potential to over-drive, • Company-Provided Vehicle & Fuel Card, • 401(k) with Company Match, • Comprehensive Benefits: Medical, Dental, Vision, • Short- & Long-Term Disability + Company-Paid Life Insurance, • Paid Time Off (PTO) & Holidays, • Employee Assistance Program (EAP) Team Leadership & Development • Lead, coach, and manage HVAC Service Technicians to achieve performance goals in revenue, productivity, close rates, and customer satisfaction., • Provide hands-on field coaching, technical guidance, and customer service training to continuously elevate team capability., • Partner with dispatch to align technician strengths with service calls, ensuring efficient scheduling and coverage., • Monitor daily, weekly, and monthly KPIs and lead team meetings and huddles to drive accountability and results., • Oversee operational workflows including ticket review, payroll coordination, inventory management, and field support., • Collaborate with Branch Leadership to implement business strategies that improve efficiency, profitability, and customer retention., • Track and manage performance metrics to optimize technician productivity and branch profitability., • Ensure adherence to safety standards, company policies, and local/state compliance requirements. What We’re Looking For Experience & Education • Minimum 3+ years of HVAC lead, supervisory, or management experience in a residential HVAC service environment., • Proven track record in team development, operational leadership, and customer-focused service delivery., • Experience using field service management platforms (ServiceTitan preferred)., • Leadership & Accountability: Ability to motivate, coach, and hold teams accountable to performance and quality standards., • Operational & Business Acumen: Understands key drivers of revenue, efficiency, inventory, and workforce utilization., • Technical Team Development: Skilled at mentoring technicians and building technical capability through training and field engagement., • Customer & Results Orientation: Balances service excellence with achieving branch performance goals., • Problem-Solving Mindset: Makes sound, timely decisions to resolve operational challenges., • Communication & Collaboration: Builds strong partnerships across dispatch, leadership, and support teams. At Len The Plumber Heating & Air, we don’t just manage service—we build teams, develop careers, and deliver comfort to the communities we serve. If you’re ready to lead from the front and make a measurable impact, we’d like to connect.

Job Description Job Title: Parts Counter Specialist Department: Parts Reports To: Parts Manager FLSA Status: Non-Exempt Position Purpose: The individual in this position applies basic skills and procedures appropriate for the position within assigned, functional area. Duties and tasks are varied. Works on assignments that are semi-routine in nature where the ability to recognize deviation from accepted practice is required. Mechanical background is helpful but not mandatory. Essential Job Functions: • Assisting customers at the front counter, answering incoming calls and attending to parts orders and or problems. This includes locating the desired part in a wide variety of parts books, both on-line with vendors and in-house resource books., • Work closely with Product Support Representatives and assist them in parts orders for customers., • Diplomatically handles customers' complaints in a friendly, pleasing and personal manner., • Loads, unloads and move materials within or near warehouse plant or worksite., • Examine goods shipped and verify the completeness of shipments against bill of lading, invoices, and other records., • Keep a "Quick Reference" guide for all common parts; this helps aid in assisting customers as quickly and efficiently as possible., • Enter all parts orders into the system. This includes organizing all back-ordered parts and arranging the desired shipping logistics., • Route incoming shipments/goods to respective departments., • Counts and compares quantity and identification numbers of units against order., • Loads and unloads materials onto or from pallets, trays, racks, and shelves by hand or forklift, • Preparing products for shipment, • Prepares identifying information/ shipping instructions on containers, • Pulls stock orders, inventory & stocking warehouse shop orders, • Assist in any parts needs the service department may have and provide support whenever needed., • Pull parts for customers when needed., • High School diploma, Trade School or previous experience preferred, • Current driver’s license and acceptable MVR, • Must be able to successfully hold certifications for MSHA, Forklift, First Aid/ CPR, etc., • Ability to operate a forklift. This is a safety sensitive position, • This position requires sitting, stooping, kneeling, pushing, climbing, moving and reaching overhead and working overhead., • Ability to lift up to 60 lbs. and work inside and outdoors in various climates and temperatures.

Job Description Service Manager – Automotive $120,000–$150,000+ Total Compensation (More With Growth) Location: Preston Chevrolet — 101 N Philadelphia Blvd, Aberdeen, MD 21001 Preston Automotive Group is hiring a hands-on, high-energy Service Manager to lead the service department at Preston Chevrolet in Aberdeen, MD. This is a store with character, upside, and opportunity — not a polished luxury operation — and we’re looking for the right leader to help take it to the next level. Founded in 1975 on Maryland’s Eastern Shore, Preston Automotive Group has grown into a nationwide organization while staying deeply rooted in community values. We invest in leaders who want to build something, take pride in their department, and call a store home. Service Manager Hiring Process All applications are carefully reviewed. Qualified candidates will be invited to a short, confidential virtual interview, available 24/7 at your convenience, so we can get to know you better. Compensation • $120,000–$150,000+ total compensation, • Additional upside tied directly to service department growth, • Strong opportunity to earn more as performance improves Service Department Overview • DMS: CDK, • Scheduler: Xtime, • Shop: 11 service bays The Service Opportunity & Fit We have good technicians we can build from and a solid foundation in place. This role requires a customer-service-driven, process-oriented, high-energy Service Manager who is a true go-getter — someone who isn’t afraid to roll up their sleeves, be on the drive, in the shop, and involved with customers and the team. This is not a job for someone who wants to sit in an office all day. We’re looking for a leader who: • Leads from the front and sets the tone daily, • Cares deeply about employees and store culture, • Brings structure, accountability, and consistency, • Treats customers with respect and urgency We would much rather hire someone with a great attitude, strong work ethic, and willingness to learn than someone who thinks they know everything or feels they’re too good to help a customer. We can teach the right person. The store is a little older and has character — it’s not the Ritz-Carlton, but with the right leadership, it can absolutely become something special. We’re looking for someone with vision, who wants to own the service department, take pride in growing it, and build something long-term — not someone who bounces around. Who Should Apply • A Service Manager, Assistant Service Manager, or strong Service Advisor ready to step up, • A leader who is customer-focused, process-driven, and high energy, • Someone looking for a long-term home, not their next short stop

Assistant Front Office Manager. Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Assistant Front Office Manager at the Delta Baltimore North in Baltimore, MD.

Job Description Job Title Crew Chief – Water Mitigation (Hands-On Demo Leader) Position Details • Pay: $23–$27/hour, • Reports to: Water Project Manager, • Crew size: 1–4 technicians, • Field-based role (Minimum Office Work), • Physically demanding, • Emergency response schedule Job Overview ServiceMaster by Singer is hiring a hands-on Crew Chief to execute water mitigation scopes under a Water Project Manager. This is a production leadership role, not estimating, not sales, not office-based. You will: • Lead 1–4 technicians, • Perform controlled demolition, • Handle light plumbing disconnects, • Perform light electrical disconnects, • Control daily production pace, • Maintain jobsite organization Required Hands-On Skills (Non-Negotiable) You must have direct experience performing: • Clean flood cuts, • Controlled drywall removal, • Demolition without damaging framing, • Removal of toilets, vanities, and sinks, • Proper water shutoff, • Installing caps on supply lines, • Installing drain plugs in waste lines, • Tub/shower removal when required, • Safe light fixture/device disconnect, • Containment setup, • Debris control and jobsite organization What We’re Looking For Ideal background: • Restoration production lead, • Strong demolition technician, • Rough carpenter with demo strength, • Production-focused, • Organized, • Calm under pressure, • Direct communicator, • Comfortable in structured leadership, • This is a working leadership role. You will: • Be on the tools daily, • Perform demolition yourself, • Handle plumbing caps and drain plugs, • Disconnect light fixtures safely, • Lead from the front, • If your experience is supervisory-only, helper-level, or finish-carpentry focused, this role is not a fit., • We are hiring production leaders — not observers.Company DescriptionServiceMaster by Singer is a family-owned disaster restoration and construction company serving Maryland, Washington DC, Delaware, and Southern Pennsylvania. When fire, water, mold, or storm damage disrupts homes and businesses, we respond quickly to restore property, rebuild structures, and return families and companies to normal life. What makes us different: • Daily involvement from ownership and leadership, • Structured advancement pathways (performance-based, not time-based), • Paid technical training and professional development, • Clear expectations, accountability, and mentorship, • A team culture built on safety, communication, and service We promote from within whenever possible and invest heavily in developing future leaders. Many of our Project Managers and senior team members started in entry-level roles. Our mission is simple: Restore normalcy for our customers. Build lifelong careers for our team. Strengthen the communities we serve. We are stable, recession-resistant, and purpose-driven — and we are looking for people who take pride in doing meaningful work when it matters most.ServiceMaster by Singer is a family-owned disaster restoration and construction company serving Maryland, Washington DC, Delaware, and Southern Pennsylvania.\n\nWhen fire, water, mold, or storm damage disrupts homes and businesses, we respond quickly to restore property, rebuild structures, and return families and companies to normal life.\n\nWhat makes us different:\n• Daily involvement from ownership and leadership\n• Structured advancement pathways (performance-based, not time-based)\n• Paid technical training and professional development\n• Clear expectations, accountability, and mentorship\n• A team culture built on safety, communication, and service\n\nWe promote from within whenever possible and invest heavily in developing future leaders. Many of our Project Managers and senior team members started in entry-level roles.\n\nOur mission is simple: Restore normalcy for our customers. Build lifelong careers for our team. Strengthen the communities we serve.\n\nWe are stable, recession-resistant, and purpose-driven — and we are looking for people who take pride in doing meaningful work when it matters most.

Job Description We’re looking for a detail-oriented and proactive Technical Operations Manager to support our IT and cybersecurity teams in delivering exceptional service to clients. This hybrid role blends administrative support, client communication, HR assistance, and project coordination in a fast-paced technical environment. Key Responsibilities • Meeting & Communication Support, • Schedule internal and client meetings, take notes, and distribute summaries, • Ensure follow-ups and action items are tracked and completed, • HR & Internal Operations, • Assist with payroll submissions and employee onboarding/offboarding, • Maintain internal documentation and coordinate with HR systems, • Maintain Vacation Schedules and Calendar, • Client Deliverables & Communication, • Send reports and deliverables to clients per contract timelines, • Maintain deliverable schedules and task lists across multiple accounts, • Technical Team Support, • Help technical staff with administrative tasks such as documentation, scheduling, and procurement, • Track product purchases and ensure accurate client invoicing, • Client Budget & Financial Tracking, • Assist in managing client budget sheets and communicating updates, • Coordinate with finance team to ensure billing accuracy, • Front Office & Call Management, • 2+ years of experience in administrative, operations, or HR support roles, • Experience in a technical or IT services environment preferred, • Strong organizational and communication skills, • Proficiency in Microsoft Office, project management tools, and basic financial tracking, • Experience with HRIS or payroll systems, • Understanding of client contracts and service-level agreements (SLAs), • Ability to manage multiple priorities and meet deadlines

Job Description Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Job Description Priority1, Inc., a dynamic nationwide company, is now seeking Territory Sales Reps for business-to-business product/service sales in our Baltimore, MD office. We are looking for enthusiastic, polished, hardworking candidates who want to have a career in sales! Priority1 is a premier consulting and contract logistics company, specializing in LTL, Truckload, Air Freight, and Warehouse services. We are growing at a rapid pace and we are looking to add new outside Territory Reps to the Baltimore market. The Territory Manager sales position offers potential candidates the opportunity to establish superior selling skills, offer a large business solution in a small-to-mid size business environment, and grow into a Senior Territory Manager/Regional Sales Manager position by gaining valuable experience selling to executive level decision makers (i.e.) Owner, CEO, CFO, President, and Vice President. This outside sales position is focused on new business acquisition. The freight shipping industry has an unlimited prospect base. The Priority1 value proposition delivers best in class solutions for customers, while also reducing their operating cost. This Territory Manager position is the start of a career path that creates consistent personal and professional growth as well as a great income opportunity. Snapshot of Territory Manager Position at Priority1 • Prospecting New Business (There is a lot of B2B, Door-to-Door, Cold Calling Involved), • Develop Lead Generation and Utilize CRM to Track Activity, • Selling and Setting Up New Accounts, • Managing Accounts You Sell Training and Development At Priority1, we believe supporting our Territory Managers (TM’s) through best-in-class training and development. New hires can expect three weeks of corporate training inside of their first 24 months, with the potential for additional Senior TM trainings and management trainings further into their career. All trainings take place in Little Rock, AR and are led by the Executive Development Team, who themselves started in sales. Also, new Territory Managers get integrated into the “Fast Start Program” immediately after Basic Sales Training in Little Rock. The Fast Start Program includes 3 months of in-the-field training with Upper Management. Rewards and Recognition We recognize our talent often because we understand how important it is to acknowledge superior performance. Motivated, competitive individuals can expect to have their accomplishments recognized in front of their peers and in front of the entire organization. Requirements of a Priority1 Territory Manager • 0-2 year’s sales experience preferred, • Bachelor’s Degree Preferred (Ideal courses in business, marketing and/or communication preferred), • Involvement in campus activities (athletic backgrounds highly recommended), • Naturally enthusiastic and energetic, • Polished and professional appearance and demeanor, • Determined to be part of a winning team, • A burning desire to be successful Compensation • Base Salary of $50K, • $500 Monthly Car Allowance + Reimbursement for Gas Receipts, • Medical Insurance with premiums paid at 100% for employees AND dependents, • Dental Insurance 100% paid for Employee, • Vision Insurance, • HSA with Employer Contributions, • Life Insurance, • Short Term Disability, • Long Term Disability, • 401(k) Plan, • Profit Sharing: Typical annual contribution of 15% of total eligible compensation, • Paid Holidays AND PTO, • Cancer, Critical Illness, and Accident Policies available Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email . Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #li-onsite #indeedsales #ZR Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Description Reports to: Senior Director of Threat Detection and Response Location: Remote US Compensation Range: $170,000 to $205,000 base plus bonus and equity What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You'll Do As the Senior Manager of SOC Triage, you will lead the critical "front line" of our Security Operations Center. You are responsible for a team that reviews high-volume, low-fidelity security signals to qualify potential threats for our senior Analysis team. Your mission is to maximize detection surface area while serving as a strategic leader for the SOC's primary talent incubator. You will balance operational excellence—ensuring the "noise" is reviewed effectively—with a deep commitment to people development, preparing the next generation of security analysts for career progression. Roles and Responsibilities: • Team Leadership & Talent Pipeline: Lead, mentor, and manage a high-performing Triage team. Develop and hold regular career conversations, facilitating an inclusive environment and acting as a steward of company culture., • Operational Strategy: Define team priorities and set measurable goals (e.g., data reviewed, escalation quality, incidents identified. Identify and scope the team's work in partnership with SOC leadership., • Signal & Escalation Oversight: Oversee the "Signal Review & Qualification" function to ensure rapid, consistent decision-making based on established playbooks. Ensure qualified threats are escalated with clear, concise context to the Analysis team., • Process Optimization: Identify patterns in "noisy" signal sources and provide feedback to detection engineering teams to tune out benign alerts. Drive the adoption of automation to improve triage efficiency and reliability., • Strategic Prioritization: In partnership with senior leaders, set the prioritization for lower-level analysts and ensure the team's project portfolio is aligned with company growth objectives., • Stakeholder Collaboration: Partner with the Analysis and Detection Engineering teams to ensure a seamless handoff process and minimize friction in the incident response lifecycle., • Experience: 4+ years of progressive experience in Security Operations (SOC), threat hunting, or incident response, with at least 3+ years in a leadership/management role., • Leadership Mastery: Proven ability to develop and mentor team members, specifically in a high-volume, entry-to-mid-level technical environment., • Analytical Mindset: Expert-level ability to identify and surface patterns in security data and translate those insights into solutions or process improvements., • Technical Knowledge: Deep understanding of the modern threat landscape, common attacker TTPs (e.g., suspicious inbox rules, persistence mechanisms), and SOC orchestration tools., • Communication: Outstanding ability to articulate the "root cause" of problems using first principles and present technical strategy to executive leadership., • 100% remote work environment - since our founding in 2015, • Generous paid time off policy, including vacation, sick time, and paid holidays, • 12 weeks of paid parental leave, • Highly competitive and comprehensive medical, dental, and vision benefits plans, • 401(k) with a 5% contribution regardless of employee contribution, • Life and Disability insurance plans, • Stock options for all full-time employees, • One-time $500 reimbursement for building/upgrading home office, • Annual allowance for education and professional development assistance, • $75 USD/month digital reimbursement, • Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. 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Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Assistant Front Office Manager at the Delta Baltimore North in Baltimore, MD. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Ensure an optimal level of service and hospitality is provided to the guests during the AM, MID and PM shifts., • Resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation., • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service., • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests., • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the Front Desk Manager and General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. Core Schedule: (subject to hotel demand)-- AM, Mid Day and PM shifts This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Salary $20-$22 per hour based on experience, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Employee discount, • Life insurance

Job DescriptionSERVPRO of Perry Hall/White Marsh is hiring a Restoration Supervisor! Benefits SERVPRO of Perry Hall/White Marsh offers: • Competitive compensation, • Superior benefits, • Career progression, • Professional developmentAnd more! As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the companys Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Key Responsibilities • Coordinate and perform production processes as scheduled and ensure quality control, • Manage the customer and client experience and overall customer satisfaction tracked with online reviews, • Communicate clear expectations to restoration technicians and supervise their activities, • Document a detailed and accurate job file to support the services provided, • Manage labor and consumable item usage on assigned projects, • Communicate with restoration project manager and office staff on project progress and issuesAdditional Responsibilities:, • Communicate and follow all OSHA guidelines for job safety, • Manage assets by protecting and using equipment and materials properly, • Valid drivers license, • High school diploma/GED (preferred), • At least 1 year of experience in cleaning, restoration, or construction, • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance, • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics), • Ability to repetitively push/pull/lift/carry objects All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Salary Range: $63,008 - $73,008 / year Why Join Allied Universal? • Career Growth: Opportunities to advance within a global leader in security services, • Impactful Work: Play a vital role in protecting people, property, and businesses, • Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime, • Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations, • Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property, • Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams, • High school diploma or equivalent, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Valid driver's license if driving a company vehicle, or personal vehicle while conducting business, • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment, • Experience in leading, developing, and retaining a dynamic team while building positive client relationships, • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination, • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner, • Proficiency in web-based applications and computer systems, including Microsoft Office, • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence, • College degree in Business Administration or a law enforcement-related field, • Law enforcement, military, and/or contract or proprietary security services, or facility management experience, • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification, • Previous payroll, billing, or scheduling experience, • Aptitude with security systems: CCTV, access control, and badge administration, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1542745

Job Description POSITION SUMMARY STATEMENT: The Assistant Vice President (AVP) of Development & Strategic Partnerships provides senior leadership for United Way of Central Maryland’s corporate fundraising and partnership strategy. This role leads the Development Division’s corporate engagement team, managing relationship managers while also stewarding a personal portfolio of high-value corporate partners. The AVP is responsible for designing and executing a comprehensive, multi-year corporate fundraising and partnership strategy that drives sustainable revenue growth, deepens corporate investment, and strengthens United Way’s brand and community impact. This includes refining UWCM’s approach to strategic partnerships across philanthropic giving, sponsorships, in-kind contributions, employee engagement, and shared-value collaborations. Serving as a key organizational leader, the AVP fosters cross-divisional collaboration to deliver integrated partnership solutions that align corporate priorities with community needs. The role represents United Way of Central Maryland with senior corporate leaders and external stakeholders at the local and regional levels, cultivating long-term institutional relationships that advance the organization’s mission. This role combines strategy, leadership, and frontline relationship management to strengthen corporate partnerships, grow revenue, and deepen United Way’s long-term impact in the community. ESSENTIAL DUTIES AND RESPONSIBILITIES: 50% Strategic Corporate Partner Growth & Engagement • Lead the development and execution of a corporate partnership growth strategy focused on deepening engagement, increasing investment, and securing multi-year commitments from an existing portfolio of corporate partners., • Evaluate current partners for expansion potential based on business alignment, engagement history, workforce priorities, and CSR objectives., • Segment the corporate portfolio by industry, partnership level, and engagement maturity to guide tailored growth and renewal strategies., • Collaborate with Major Gifts leadership to align engagement strategies for corporate partners that have overlapping individual, executive, or board-level relationships., • Collaborate with membership, marketing, research and other United Way teams to deliver integrated partnership solutions including sponsorships, employee engagement opportunities, and community impact initiatives., • Secure unrestricted and program-specific corporate donations through grants, sponsorships, and employee engagement initiatives., • Facilitate regular portfolio review sessions focused on renewal readiness, partner satisfaction, and growth opportunities., • Ensure internal stakeholders are aligned around clear relationship ownership, shared goals, and consistent messaging to corporate partners., • Ensure consistent and effective use of the CRM and establish clear standards for documenting roles, engagement activity, relationship ownership, and partnership history., • Support the CEO, CDO, and Board of Directors in their corporate engagement efforts., • Monitor and evaluate corporate and institutional fundraising trends, adjusting strategies to reflect best practices and emerging opportunities in philanthropy., • Establishes, tracks, and achieves personal and team performance objectives as defined by corresponding performance metrics for revenue generation, donor engagement, and corporate relations strategies., • Prepare and deliver regular reports, presentations, value communications and for internal and external stakeholders. 30% Management of Relationship Manager Team • Lead, coach, and develop a team of relationship managers to achieve individual and collective fundraising, engagement, and partnership goals., • Provide day-to-day supervision, including goal setting, performance management, feedback, and professional development to build a high-performing, mission-driven team., • Support relationship managers in building and stewarding corporate and/or individual donor portfolios, ensuring consistent, high-quality donor experiences and long-term relationship growth., • Ensure collaboration between relationship managers with Major Gifts, membership and other United Way teams to deliver integrated partnership solutions., • Translate organizational fundraising strategy into clear team priorities, actionable plans, and measurable outcomes., • Partner with senior development leadership to set revenue targets, track progress, and adjust strategies as needed to meet or exceed goals., • Ensure best practices in donor stewardship, solicitation, and data management, including accurate and timely CRM use., • Accompany and mentor relationship managers in donor meetings, presentations, and solicitations to build confidence and fundraising skills., • Represent United Way at community, corporate, and volunteer events as needed to support relationship managers and advance fundraising efforts., • Promote a culture of accountability, learning, and inclusion that reflects United Way’s values and commitment to equity. 20% Account Management • Serve as the primary relationship manager for a portfolio of corporate partners, delivering strategic, high-touch account management that increases engagement and philanthropic investment at both the corporate and individual levels., • Build and maintain strong relationships with C-suite executives, corporate leaders, employee campaign coordinators, ambassadors, donors, and prospective donors., • Achieve assigned annual revenue, participation, retention, and engagement goals while contributing to the success of United Way’s overall campaign., • Lead donor and partner conversations that deepen relationships, strengthen stewardship, and drive increased and sustained support., • Maintain accurate and timely documentation of corporate, donor, and financial activity in the Development CRM system., • Collaborate with Major Gifts, membership and other United Way teams to deliver integrated partnership solutions. QUALIFICATIONS AND REQUIREMENTS: Education and/or Experience: Bachelor’s Degree and seven (7) years related experience in fundraising, including direct solicitation of six- and seven-figure gifts or sales/business development; institutional (foundation/corporate) fundraising experience strongly preferred. At least 4 years of management or leadership experience is desirable, customer relationship management, marketing, communications. High proficiency in Microsoft Office Suite is required. Mastery of in-person and virtual presentation technology is also required. Knowledge and application of CRM systems, electronic payments/pledging, performance tracking/reporting, and communications tools are a plus. Language & Communications: Must be comfortable and adept in communicating with all levels of corporate partner staff, from front-line employees to executive management. Ability to develop and present high-quality presentations to a variety of group attendees and group sizes – from one-on-one to large meetings of 100+, in-person and virtually. Strong verbal and written communication skills are required as is the ability to persuasively present UWCM messaging verbally and in writing, adeptly respond to questions, and act as a positive and professional representative of United Way. Personal Attributes: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position and achieve high performance: Mission focused – the ability to create real social change that leads to better lives and healthier communities. Relationship oriented –an understanding that people come before process and is astute in cultivating and managing relationships toward a common goal. Collaborator – understands the role and contribution of all sectors of the community and can mobilize resources through meaningful engagement. Results driven – dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations. Brand steward – a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. Strategic relationship building – develops and maintains strategic relationships that generate the resources necessary to support United Way's mission. Embracing and managing change – champions and facilitates change to ensure long-term community sustainability. He/she adapts successfully to changing needs while maintaining positive relationships with all constituents, internal and external. Entrepreneurial and innovative – creatively seeks new opportunities to generate revenue and other resources that add greater value to the organization and the community. Mathematical Skills: Ability to understand and calculate sales performance to goals. Ability to assess performance targets and potential opportunities, track, and report progress to goal. Reasoning and Self-Management: Strong strategic thinking, problem-solving, and analytical skills are required. Ability to assess complex situations and identify the critical components and dynamics to design creative and appropriate responses with options and solutions. Ability to work effectively with different temperaments/work styles and work independently and as a member of a team. Ability to manage issues and crisis calmly and effectively is necessary. Must be highly organized and able to plan and prioritize personal and team workloads to maximize use of time and meet varied, multiple needs. Leadership: Ability to hire, train, and grow direct reports skills and performance. Positive attitude and self-confidence. Strong interpersonal and communication skills. Ability to assess issues and develop plans and tactics to address those issues. Willingness to step up and support organizational goals and needs outside specific job criteria. Other Critical Skills: Knowledge of the Central Maryland area with a strong network of relationships is preferred. Ability to maintain confidentiality and use discretion and sound judgment to manage sensitive donors, internal and employee information is required. PHYSICAL DEMANDS: Employee is regularly required to talk or hear; sit; use hands to finger, handle, and feel; and reach with hands and arms. Must be able to lift up to 40lbs and make verbal presentations to groups (between 10-200 people). Specific vision abilities required by this job include appropriate vision needed to drive as required for a valid driver’s license.

Job Description HOTEL REVIVAL is hiring A Part-Time Night Auditor: Hotel Revival is a 107-key art-centric boutique hotel located in Baltimore's historic Mount Vernon neighborhood, home to 19th-century architecture, lush parks, iconic churches, galleries, restaurants, and cultural venues. It embodies Baltimore by showcasing local products, the city's history, and native cuisine. This award-winning property is internationally recognized for its commitment to the ongoing restoration of Baltimore and its success in social impact. Job Overview: The Front Office Manager is responsible for overseeing the reception, concierge, night operations, valet, and reservation sales teams. Collaborating with all internal departments, the Front Office Manager ensures seamless guest experiences and leads the front-of-house operations for the hotel. What you'll do: • Work closely with hotel leadership to oversee the day-to-day operations of the hotel while supporting all aspects of the guest experience, • Manage departmental budget + P&L and communicate relevant goals and strategies to the team, • Organize pre-stay communications and planning, working closely with internal departments to create a seamless guest experience, • Establish and develop guest loyalty through guest retention initiatives, • Support the development and long-term strategic planning of all retail initiatives at the property level, • Oversee and develop concierge program initiatives and cultivate relationships within the community, • Provide training and development opportunities for managers, supervisors, and team members, • Collaborate with the hotel operations leadership team to establish department goals + metrics, • Monitor performance, develop strategies, and communicate with teams, • Serve as the main point of contact and liaison to VIP guests and key stakeholders, • Communicate key updates to marketing and sales teams to further engage guests and the community, • Establish and maintain consistent, clear, and efficient communication throughout hotel operations teams, • Build and maintain relationships with other New Waterloo hotels and outlets, • Direct and participate in the property Manager on Duty program, • Create and enact Standard Operating Procedures, • Understand and deploy assessments for all PMS and IT systems, • Possess knowledge of all guest services and amenities, • Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary, • Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc. to ensure all needs of the outlet are met, • Maintain a high level of cleanliness, sanitation, and safety in the work area, • Ensure that all equipment is maintained in good, safe working condition, • Maintain an increased awareness of safety issues throughout the property and keep abreast of safety and emergency procedures and OSHA requirements, • You have a Bachelor’s Degree from an accredited four-year college or university in a related field or any equivalent combination of education and experience., • You have 3+ years of experience in room operations, food & beverage, or a related field., • You have 2+ years of related experience leading teams in a fast-paced, high-end operations environment., • You believe in hospitality, deeply and passionately., • You know how important relationships are, and you find joy in growing and maintaining new ones., • You're thorough, have excellent communication, and pay close attention to detail., • You have strong computer skills and the ability to pick up on software programs quickly., • You have a proven track record of driving profitability through strategic planning and innovative solutions., • You have excellent time management skills and are an expert in prioritizing and multitasking., • You are patient and able to remain calm in stressful situations. We are proud to offer competitive wages and the following benefits for full-time employees: • Up to 3 weeks paid time off annually, • 50% off discount at most New Waterloo restaurants, • Health, vision + dental benefits, • 401K matching, • Paid holidays, • Volunteer pay, • Tuition reimbursement, • Referral bonuses New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Profit sharing, • 401(k) matching, • Free uniforms, • Training & development Our successful service center is looking for the right candidate to join our team as an Automotive Service Advisor and Office Manager. Are you a natural leader? Do you enjoy building rapport with customers and have a strong work ethic? If youre looking for a setting to utilize and leverage your industry experience, then consider joining our growing team! You will be responsible for developing relationships with a large base of both new and long-term customers. Daily responsibilities include overseeing vehicle intake, interfacing with technicians and shop personnel to capture service/repair recommendations, as well as estimating and communicating with customers for RO approval in accordance with industry best practices. The position requires effective and efficient navigation of daily responsibilities. Including, but not limited to, communicating with shop personnel and other managers, generating and following up with lead requests, and completing sales transactions. Your experience should provide leadership and stability within the front office team. If you have a proven track record working in and overseeing a high-volume automotive repair facility, we'd like to hear from you! ABOUT HOLLENSHADES AUTO SERVICE For over 80 years, our Towson auto repair shop has served drivers in the Baltimore metropolitan area and their families. Hollenshades long-term commitment to providing the highest standard in vehicle care and customer service is reflected in winning The Sun Papers Best of Baltimore award 4 times! PERFORMANCE OBJECTIVES • Educate customers on the service/repair process, set and communicate timeline expectations, build brand loyalty, and close sales transactions., • To communicate with technicians and accurately estimate work, • Oversee day-to-day operations activities while maintaining a high degree of employee morale., • Track prospective business and existing customers using our companys POS and CRM systems., • Foster high customer satisfaction throughout the transaction experience., • To encourage referrals and repeat business., • Tracking sales on a regular basis, forecasting market changes, and identifying future opportunities. CAPABILITIES / KEY COMPETENCIES • This role requires a solid foundational knowledge of automotive systems and repair processes., • Ability to estimate work accurately and efficiently using available shop resources., • Careers Development Opportunities, • Flexible Scheduling, • Competitive Compensation, • Lunch provided daily, • High school diploma or GED is required. A bachelor's degree is preferred., • A minimum of 10 years of automotive fixed operations maintenance and repair experience, with at least one year in a management role, is preferred., • Valid drivers license is required, • It is important that our office sales team is held to the highest ethical standards, and we expect you to support those standards and practices., • This position involves standing for prolonged periods of time, • This position requires the ability to lift heavy objects (over 35 lbs.), • This position involves working outside and, in the elements (heat, cold, rain, etc.) COMMITMENT TO DIVERSITY As an equal opportunity employer, Hollenshades is committed to meeting the needs of a multigenerational and multicultural workforce. We recognize that a diverse staff, reflective of our community, is an integral part of a successful and ethical business.

Job Description POSITION SUMMARY: The groundskeeper is responsible for the meticulous upkeep of landscaping, outdoor facilities, and common areas, the groundskeeper ensures that our properties are not only visually appealing but also well-maintained environments where residents can thrive. With an eye for detail, a passion for outdoor maintenance, and a dedication to excellence, our groundskeepers are essential contributors to the quality of life enjoyed by our residents. ESSENTIAL DUTIES AND RESPONSIBILITIES General • Physically walk the property on a frequent basis and remove litter, debris, and pet droppings from the grounds, • It is especially critical that the following areas remain neat and free of litter at all times:, • Pool area/Recreational areas, • Laundry room, • Mail rooms (if applicable), • Dumpster areas, • Grounds adjacent to the road, in front of the office, • Walkways to and from, and in-between buildings, • Parking lots and drives, • Perform "trash-out" duties at vacated apartments on a daily basis, • Remove all abandoned furniture, trash, boxes, • Transfer to dumpster or storage area, whichever is applicable, • Transfer trash and other items left outside of dumpster into dumpster, • Pick-up and sweep area, • Keep dumpster doors closed on windy days, • Detail property on a regular basis, • Clean and rake shrub areas; shovel mud when necessary, • Use blower to keep sidewalks and walking areas clean of loose grass and brush, • Repair and replace windows, screens, sliding glass doors, etc., • Perform routine maintenance on property as requested by Property Manager and/or Maintenance Supervisor, • Assist with various physical tasks as directed, e.g., tearing down fences, digging post holes, carrying abandoned sofas, etc., • Assist with "make-ready" duties when requested by the Property Manager and/or Maintenance Supervisor, • Help clean and maintain storage areas, • Perform interior and exterior painting duties when requested; carry buckets of paint from storage area to work site, • Complete minor and routine service requests when requested by Property Manager and/or Maintenance Supervisor; follow procedures when service requests are performed., • Change locks, make keys when directed, • Distribute resident communications to residents, e.g., upcoming events, pest control notices, and newsletters, • Perform work area clean-up and safety related duties, • Safely operate pressure washer to maintain curb appeal, • Assist in keeping grounds neat and free of litter; rake, sweep, shovel as circumstances warrant, • Perform any additional duties assigned by Property Manager and/or Maintenance Supervisor Preventative Maintenance / Safety • Check and replace exterior lighting on a regular basis, • If certified for pool maintenance, clean and maintain pool as directed, • Maintain awareness of proper safety precautions at all times, • Constantly observes condition of apartment property throughout the property and immediately report and/or initiate action to correct unsafe conditions, • Needs to be aware of all utility meter cut-offs, apartment and fixture cut-offs and sewer cleanouts, • Ensure that storage areas remain locked when not in use QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential. • High School Diploma or General Education Diploma (GED) is required., • 1+ Years in groundkeeper/porter experience preferred, • Ability to complete cleaning tasks in a timely, effective, and efficient manner, • Ability to regularly lift and/or move up to 50 lbs., • Must be able to pass a criminal background check and drug test. BENEFITS PACKAGE: • Medical, Dental, and Vision benefits available to you and your family after 30 days of full-time employment, • Employee Assistance Program (EAP) available upon hire date, • Employee Rental Discount, • 2 weeks paid vacation, 40 hours of sick leave, two floating holidays, and nine paid holidays, • 401(k) plan with employer match after completing your first year of employment, • Employee Referral Program Hirschfeld Management, Inc. & Hirschfeld Properties LLC are an Equal Opportunity Employer. Company DescriptionHirschfeld Properties LLC is a fully diversified real estate developer engaged in the acquisition, development, leasing, management, and ownership of multifamily residential communities throughout the United States. The firm has been in business for over 60 years and has an unparalleled reputation for excellence and integrity that continues to grow with the company’s expanding activity. Hirschfeld Properties’ primary focus is the acquisition, development and management of multifamily communities. The firm currently owns 3000 units and has increased all major performance metrics for its portfolio, including occupancy and net operating income, every year for the past ten years. Hirschfeld has a proprietary leasing and marketing program that results in industry-leading performance, including average turnover of 35% versus an industry average of 45%. The company has a recognized brand name in each of the markets it operates, demonstrated by the fact that a top source of leasing traffic throughout its existiHirschfeld Properties LLC is a fully diversified real estate developer engaged in the acquisition, development, leasing, management, and ownership of multifamily residential communities throughout the United States. The firm has been in business for over 60 years and has an unparalleled reputation for excellence and integrity that continues to grow with the company’s expanding activity.\r\n\r\nHirschfeld Properties’ primary focus is the acquisition, development and management of multifamily communities. The firm currently owns 3000 units and has increased all major performance metrics for its portfolio, including occupancy and net operating income, every year for the past ten years. Hirschfeld has a proprietary leasing and marketing program that results in industry-leading performance, including average turnover of 35% versus an industry average of 45%. The company has a recognized brand name in each of the markets it operates, demonstrated by the fact that a top source of leasing traffic throughout its existi

Job DescriptionPlanned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality. Why Join us? As a Call Center Associate (CSA) with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! And joining PPM, means joining a culturally diverse team that includes some of the best nurses, doctors, clinic managers and business office staff. If you want to be a part of a passionate and diverse group - we are looking for you! Job Description: Under the direct supervision of the Call Center Manager, the Call Center Associate (CSA) is responsible for providing high quality telephone contact and assistance for clients regarding Planned Parenthood of Maryland (PPM) services, payment options, insurances, hours, locations, and other inquiries. The focus is on outstanding client satisfaction while maintaining or exceeding PPM productivity and customer service standards. This position is a Hybrid role: 2-weeks onsite training, 1-week onsite orientation, and at least 1 day per month in office. Full-time hours: M-F and some Saturdays (8:00am-5:30pm) Pay Rate: $16-$18 per hourOverview of Job Duties: • All duties and responsibilities are performed in a professional and customer service-oriented manner in compliance with PPM's Manual of Medical Standards and Guidelines, PPM policies and procedures, and State and Federal regulatory requirements., • Demonstrate proficiency in use of telephone system and insurance verification processes., • Answer phones for multiple sites in a timely, consistent, customer-friendly manner, responding to client requests and inquiries., • Manage high volume of calls daily and prioritize any required follow-though., • Respond to callers' basic questions and resolve issues using agency resources in accordance with PPM protocol., • Transfer calls to appropriate staff and/or departments as well as take messages as indicated by protocol., • Schedule appointments in Epic system according to PPM protocol and demonstrate knowledge of PPM protocols and services to provide basic assessment for the purpose of scheduling visits., • Collect insurance information as appropriate, and ensure patients are aware of estimated financial responsibility at the time of scheduling. Responsible for the timely verification and authorization of insurance for patients by phone or online., • Resolves any issues with coverage and escalates complicated issues to a supervisor., • Clearly documents benefit information in Epic and communicates this information to health center staff., • Provides accurate financial counseling for patients regarding their estimated cost of services before the patient arrives for their appointment. Instruct clients on all information/documents that are needed to be brought to their appointment. Respond effectively and appropriately to patients with difficult situations that require further attention in accordance with PPM protocol., • Perform data entry into Epic for patient demographic information, fee assessment, insurance/pharmacy information and visit information as appropriate., • Work as part of medical services team to meet established productivity standards for patient numbers, quality, and customer service. Meet productivity standards specific to call center., • Assist in identifying issues and trends and make recommendations to help improve overall customer service experience. Participate in training sessions, including computer-assisted learning, as required. Customer Service:, • Demonstrates PPM customer service standards., • Demonstrates social perceptiveness and being service-oriented., • Demonstrates a cooperative and courteous attitude., • Demonstrates excellent written and verbal and phone communication skills.Education and Experience:, • High school diploma or equivalent required., • One year of work experience in an out-patient clinical setting or a healthcare setting performing back or front office medical assistant duties required., • Ability to read, write, and speak English fluently required., • Ability to read, write, and speak Spanish fluently required., • Experience working in Epic is highly preferred.Benefits:, • Medical, Dental, and Vision insurance., • Flexible Spending Account., • Life, AD&D Insurance., • Short-Term and Long-Term Disability., • Paid Time Off (PTO) and Paid Holidays., • Employee Assistance Program.

Job Description Come join our growing team! If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C. Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi-family management, encompassing market rate and affordable housing. Our team of over 800 talented professionals shares a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations. Join us as we continue to redefine the standards of excellence in property management! Who we need: The Lead Concierge is a motivated, experienced, hands-on leader who ensures every resident has a memorable and positive experience when interacting with the staff. Anticipating the needs of our residents is paramount in leading a successful staff. This is a full-time, non-exempt position reporting to the General Manager. The role is based in Boston, MA. Will maintain a secure and friendly, welcoming environment for the residents; ensuring that all residents and visitors are properly greeted and screened, and provide residents with personal services in an efficient, responsive, and professional manner. This position will also oversee and schedule the organization of the front desk, oversee scheduling of the front desk staff front desk Concierge staff, and ensure all front desk Concierge shifts are covered. What you’ll do: • Maintain complete knowledge of rules, regulations, and policies, • Welcome/greet all residents and guests to the property in a professional manner reflecting a willing attitude to accommodate., • Become knowledgeable with building service providers, i.e., Cleaners, Home Health Aid services, limousines, taxis, pet services, food delivery, dry cleaners, etc., • Ensure that the front lobby is always well maintained; weather mats installed during inclement weather and removed immediately following; chipped paint addressed immediately, proper lighting, panel, and desk polished, and the like., • Receive calls from residents for personal services and coordinate the same where possible. Ensure that all requests are met in a timely manner., • Ensure that the front desk is always covered., • Accept deliveries in accordance with approved policy, mail, and dry cleaning, and maintain logs associated with each task., • Receive calls from residents for maintenance or service and forward them to the appropriate person during routine business hours. For after-hour service requests, assess if the issue can wait until the next business day and login work order on Building Link. If appropriate notify maintenance on call to assist., • Maintain strict adherence to key control policy, requiring that all visitors needing a key to be authorized to enter the unit. Log in all key requests., • Maintains up to date resident contact list, to include owner & tenant contact phone #s and update all as needed. Also maintain list of elderly residents, and pets (cats) needing additional assistance in case of emergency., • Maintain weekly / monthly schedules of all Front Desk Concierge. Assist staff to find substitute for their shift, as needed in cases of illness, emergency, vacation, etc. Any vacation requests must be approved by manager first, then by Coordinator, with a minimum of 2 weeks’ notice., • Ensure that all contractors and vendors entering the front lobby sign in before entering., • Enforce the building rules and regulations as provided by the Board of Directors., • Carefully monitor all security and life safety systems and report problems to building security as well as the General Manager., • Maintain building emergency procedures manual and postings at the front desk. Respond to any building emergency situations (Fire alarms, etc.) in accordance with building and front desk procedures., • Coordinate all resident moves - In and out., • Welcome new residents and assist with coordinating the delivery of newspapers, cable TV, peapod delivery, laundry services, etc., • Perform visual inspection of Garage and control flow of authorized visitors., • Maintains up to date resident contact list, to include owner & tenant contact phone #s and update all as needed. Also maintain list of elderly residents, and pets (cats) needing additional assistance in case of emergency., • Maintain Emergency and Vendor contact binder at the front desk., • Provide information about local activities and events throughout the city., • Introduce new services and opportunities that may be of interest to owners and residents. Review with General Manager, first., • Document all resident requests, complaints, or problems immediately and notify designated department/personnel for resolving the issue., • Complete incident reports as needed., • Performs special projects and office tasks as required by manager and / or Board of Directors., • Maintain a current listing of vendors including babysitting, housekeeping, pet care, florist, dry cleaning, restaurants, ticket agencies, theater, and the like., • Possess knowledge about the area in which the property is located (i.e. Restaurants, transportation, events, etc.)., • Demonstrated experience in service and hospitality., • Excellent communication skills., • Bring a very engaging and attentive personality to a team of highly motivated hospitality professionals., • Take pride in their appearance, their service role, and their commitment to services excellence., • Have outstanding communication Skills – from professional writing to eloquence of speech and body language., • Working knowledge of Microsoft Word and excel a plus. Prior experience with Building Link or CINC software also a plus. Organizational Relationship - Reports to Property General Manager What we can do for you! Barkan offers a competitive compensation and benefits package to full-time employees that includes: • Medical/Dental/Vision, • Flexible Spending Accounts, • Life Insurance, • Short and Long-Term Disability, • Paid Time Off, • 401(k) Match, • Group Legal/Critical Illness/Hospitalization/Accident/Pet Insurance, • Employee Assistance Program The Barkan Companies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Job Description Advanced Behavioral Health, Inc. is looking for a Bilingual Practice Coordinator, who is responsible for all administrative (non-clinical) aspects of the patient encounter from greeting to accurate data entry for each patient. ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community. Location: Baltimore, MD Compensation: $20.50 - $25.00/hour Hours: 8 hour work days, 40 hours/week. Office is open from 8:30 am to 7:00 pm, some schedules may vary. Essential Functions: • Comply with CARF/COMAR/HIPPA/State compliance regulations., • Greet and check in patients for appointments., • Maintain a clean professional front desk environment., • Conduct ABH patient reminder calls 48 hours prior to appointments scheduled with all doctors and Nurse Practitioners., • Verify current and valid authorization information in the EMR for each ABH patient scheduled with the doctors and Nurse Practitioners 48 hours prior to scheduled appointments. Obtain and verify insurance eligibility for all applicable patients along with co-pay collection., • Schedule future appointments accurately via the Electronic Medical Records (EMR) system., • Contact patients who have missed appointments; monitor and track no-shows and enter data into system., • Create medical record for new patients in EMR, upload and recording of authorization information., • Manage and process medication refill requests for patients enrolled by following company protocols; complete medication prior authorizations as required by Maryland Medicaid through necessary paperwork and/or by calling the insurance company, • Conduct daily authorization updates in the EMR., • Notify Site Directors and Therapists of patient authorization status., • Prepare an off work/off school note for attending scheduled appointment as requested by patients., • Take and record vital signs., • Assist Medical Director with administrative duties., • Coordinate with the Site Director and Therapists to ensure cases are assigned and discharged regularly., • Act as the primary point-of-contact for referring vendors. Communicate the status of their referrals throughout the referral process., • Ongoing compliance check of Intake and consent forms in EMR, • Scan and upload referral documents to clients EMR charts upon completion of referral., • Maintain referral log/referral tracking system and distributes to appropriate provider and/or department., • Provide interpretation services for prescribers, as needed., • Complete and report end of month tally of patient referrals to supervisor(s) and Site Director., • Maintain confidentiality in all aspects of client, staff and agency information., • Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day., • Sort and distribute clinic mail and correspondence., • Assist prescribers as needed., • Provide back-up support to the Facilities Manager for ordering office supplies., • Other duties as assigned. Requirements and Qualifications: • Associates degree, equivalent work experience, or certification in health-related field., • Minimum of five (5) years of experience directly related to the duties and responsibilities specified., • Ability to take vitals required., • Bilingual (English/Spanish) required., • Excellent customer service, verbal and written communication skills., • Experience with multi-line telephone systems., • Able to work well as part of a team., • Basic knowledge of healthcare insurance claims, referral processing, patient responsibility, how deductibles and co-pays factor in, etc., • Basic computer literacy and ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines., • Experience working in a healthcare setting in a customer service role preferred., • Experience working with an electronic medical records/scheduling system, preferred., • Medical, Dental, Vision, • 401(k) Retirement Plan with Employer Match, • Dependent Care Flexible Spending Accounts (FSAs), • Voluntary Term Life Insurance, • Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability, • Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement, • Employee Assistance Program (EAP), • Paid Holidays, PTO Accruals, Floating Holiday, Paid Birthday, Wellness Day, • Paid Lunch Break ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors. Join our team and make a difference! Powered by JazzHR vX9LoGDVyS

Job DescriptionSalary: $16.00 $25.00 per hour, commensurate with experience ABOUT FREEDOM HEALTH SYSTEMS, INC.: Freedom Health Systems, Inc. is a multidisciplinary healthcare organization providing high-quality outpatient behavioral health and primary care services. We are committed to accessible, compassionate, and efficient care, supported by an integrated team of providers, administrators, and support staff working collaboratively to meet the needs of individuals and families across the region. POSITION TITLE: Medical Receptionist ALTERNATE TITLE(S): Front Desk Coordinator, Patient Services Specialist, Clinical Support Assistant COMPANY: Freedom Health Systems, Inc. DIVISION: Operations DEPARTMENT: UNIT: BENEFITS PACKAGE: Eligible (W-2) Health, vision, dental, PTO, and training opportunities WORK SCHEDULE: Full-time, Monday Friday; occasional weekend or evening hours based on clinic needs ACCOUNTABLE TO: Operations Manager 2 ACCOUNTABLE FOR: Delivering exceptional front office and clinical support services in compliance with CARF and COMAR standards; supporting Family and Psychiatric Nurse Practitioners with patient care and documentation CLASSIFICATION: W-2 Hourly COMPENSATION RANGE: $16.00 $25.00 per hour, commensurate with experience ANTICIPATED TRAVEL: None (on-site position) SUMMARY OF POSITION RESPONSIBILITIES: The Medical Receptionist / Medical Assistant is a dual-role position that provides both administrative and clinical support in a multidisciplinary outpatient setting. This staff member is the first point of contact for patients and visitors, ensures smooth front desk operations, and provides direct clinical support to both Family Nurse Practitioners (FNPs) and Psychiatric Nurse Practitioners (PMHNPs). Duties are performed in compliance with CARF, COMAR, and HIPAA standards, supporting quality assurance, care delivery, and documentation requirements. SCHEDULED DUTIES AND RESPONSIBILITIES: Front Desk and Administrative Duties • Greet patients and visitors professionally and courteously, • Check in patients, verify insurance coverage, collect co-pays, and confirm contact information, • Schedule, cancel, and reschedule patient appointments using the EHR system, • Answer phones and respond to inquiries or route calls to appropriate team members, • Maintain order and cleanliness of the front desk and waiting area, • Scan, upload, and organize patient documents in compliance with CARF documentation standards, • Ensure appointment reminders are sent via text, phone, or email, • Maintain confidentiality of all protected health information (PHI) per HIPAA standards Medical Assistant Support (Primary and Behavioral Health) • Room patients and collect initial vitals (e.g., height, weight, blood pressure, pulse, temperature), • Record chief complaints and history updates in the patients chart, • Assist Nurse Practitioners with medication lists, allergies, and treatment documentation, • Perform routine screenings as ordered (e.g., PHQ-9, GAD-7, SBIRT, developmental checklists), • Prepare exam rooms and assist providers with basic procedures if needed, • Coordinate prior authorizations and pharmacy communication, • Submit lab requests and referrals as instructed by providers, • Assist with patient education under the direction of clinical staff, • Track medication refills and communicate refill needs to the nurse practitioners, • Ensure that telehealth appointments are initiated and supported appropriately Compliance & Quality Standards (CARF / COMAR) • Ensure all documentation, intake forms, and visit notes are complete and properly scanned into the EHR, • Maintain organized records to support CARF surveys and COMAR-required audits, • Participate in internal audits and chart reviews as requested, • Prepare patient charts and clinic logs for surveys and regulatory inspections, • Document all services and interactions accurately and in real time, • Support infection control protocols, cleanliness, and universal precautions, • Assist with clinical quality tracking (e.g., missed appointments, treatment plan due dates, immunization logs) UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Assist with clinical inventory management and ordering of supplies, • Coordinate care across departments for patients seeing both behavioral and primary care providers, • Provide technical support for telehealth check-ins or forms completion, • Help with annual clinic performance reviews and accreditation prep, • Support patient education efforts including handing out or explaining forms and educational materials, • Participate in emergency drills and clinic safety briefings as required The Safety Officer will be responsible for maintaining the facility or organizational Safety Binder that contains all safety policies, a grid of scheduled and required safety activities, all forms for conducting and documenting safety activities, and completed documentation of all safety activities that include recommended areas of improvement and the date and details regarding the improvements completed. The Safety Officer will be responsible for obtaining and facilitating an annual external inspection, obtaining a copy of the inspection report along with the criteria used for the inspection (if not included on the inspection report), clarifying with the inspector all recommendations for improvement made on the report, placing a copy in the clinic safety binder, making a copy of the report for presentation, and reporting the results to the appropriate team, committee, and/or manager. The Safety Officer is responsible for completing a quarterly self-inspection and required documentation and submitting/presenting the reports to the appropriate team, committee, and/or manager. All self-inspection reports and correction activities will be reviewed by the appropriate team, committee, and/or manager, and noted in meeting documentation. The Safety Officer will report the results of the self-inspections, follow-up activities, and their recommendations for improvements to the appropriate team, committee, and/or manager to ensure the organization utilizes the information to increase the level of safety throughout its operations. The Safety Officer will maintain a record of all inspection documentation and reports, including recommendations and corrections made, and all meeting minutes that correspond with the specific inspection and resulting improvement activities. Emergency Preparedness Responsibilities The Safety Officer will be responsible for the following emergency preparedness activities: • Conducting and/or coordinating all required emergency drills., • Conducting drills in a manner and with the necessary precautions to not unduly disturb persons served or the ongoing provision of services., • Completing the appropriate Emergency Drill Reporting Form., • Educating and informing staff members following drills as to response patterns and improvements in responses., • Reporting the results of emergency drills and providing a copy of each report to the appropriate team, committee, and/or manager., • Utilizing management team recommendations and decisions, based on drill reports, to improve safety at the clinics., • Maintaining a record of all drills at each site in the Safety Binder. Training and Education Responsibilities The Safety Officer will provide and/or coordinate initial and ongoing health and safety training for all employees. Within this role, cooperation with the organizations Human Resources Department and/or Training Designee will support the development of training materials, protocols, and documentation of completed safety orientation or ongoing safety training. The Safety Officer will receive training, supported by Freedom Healthcare, LLC and Lighthouse Behavioral Health Center, LLC, based on the assessed safety needs of the organization and the educational needs of the individual responsible for organizational safety. PHYSICAL DEMANDS: • Frequent sitting, typing, and phone use at the front desk, • Standing and walking for rooming and escorting patients, • Occasional lifting of supplies or files (up to 25 pounds) WORKING CONDITIONS: • Clinic-based, fast-paced outpatient setting, • High interaction with patients, staff, and external providers, • Potential exposure to patients in crisis or with health-related needs COMPETENCIES AND SKILLS: • Professional, warm communication and active listening skills, • Familiarity with EHR systems (e.g., ICANotes, Athena, or similar), • Basic medical terminology and understanding of outpatient workflows, • Strong organizational skills and attention to detail, • Ability to multitask while maintaining a calm and respectful demeanor, • Knowledge of CARF and COMAR documentation requirements a plus EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or equivalent (required), • Medical receptionists are required to hold at least one of the following credentials: Certified Medical Assistant (CMA with the American Association of Medical Assistants, LPN with the Maryland Board of Nursing, CCMA with the National Healthcareer Association, NCMA with the National Center for Competency Testing or RMA with the American Medical Technologists), • CNA, GNA, CMT (optional, not a substitute for required), • Must be proficient inphlebotomy and able to draw blood for lab work, • Minimum 1 year of experience in a medical front desk or outpatient clinical setting preferred, • BLS/CPR certification required or must be obtained within 30 days of hire, • Must pass background and reference checks

Job DescriptionSalary: $21-$24 Position Purpose/Summary This position will perform a variety of administrative tasks including managing the front office operations to help patients, clients, and other visitors to have an exceptional client experience. It will also include several administrative duties like processing insurance authorization, scheduling appointments. The role should be able to use your organizational skills to manage your office space and your time, as you will collaborate with clients and colleagues in a fast-paced environment. You should also have excellent verbal and written communication skills. Ultimately, you should be able to support our medical diretor, program director, clinicians, conselors, providers, and other direct care providers and ensure our day-to-day clinic operations run smoothly. Duties & Responsibilities • Welcoming and check-in consumers into the center., • Presents a positive, professional appearance and conveys a professional demeanor in the performance of assigned duties., • Resolve client complaints, and answer questions regarding policies and procedures., • Oversee and manage all administrative functions within the office., • Responsible for opening and closing the clinic on a daily basis., • Ensuring all opening and closing checklists are completed each day., • Handle incoming and outgoing calls, emails, faxes, and other administrative needs., • Responsible for monitoring, maintaining, and tracking daily statistics., • Prepares and submits reports as required., • Authorizes, coordinates, and monitors daily site activities such as IT, maintenance issues, phones, etc., • Oversee and ensure supply inventory is adequately maintained and managed., • Maintains clinic facility and equipment as well as order office supplies., • Responsible for clinic cleanliness and coordination of repairs and maintenance., • Responsible for following all facility, organization and department precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others., • Completes compliance requirements as needed., • Back up all employees and roles in the office as necessary., • Resolves consumeer concerns and staff issues to ensure quality patient service., • Schedule, prepare and attend required staff meetings and participates in committees as requested., • Prepares reports and minute meetings, • Maintains strictest confidentiality., • Performs other duties as assigned or requested., • Manages and resolves consumer grievances., • Enter and update consumer information in the EMR system., • Processing prior authorization for clients medication management., • Managing the front desk and the switchboard., • Check authorizations for NP's and Providers consumers., • Assist program manager with Hiring and interviewing new canidates, • Process Medical record requests and filing in accordance with HIPPA provisions., • Management of the client intake process from point of referral to assignment., • Scheduling of consumer appointments for therapists & NUrse Practitioner., • Making reminder calls to consumers for their scheduled appointments., • Support the office of the Program Director from time to time as necessary., • Other duties as assigned Other Functions There are several standard duties and responsibilities that all employees, irrespective of their role and level of seniority with the Renewing Me Behavioral Health Solutions, are expected to be familiar with and adhere to: • Always comply with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues., • Promote and comply with Renewing Me Behavioral Health Solutions policies on diversity and equality both in the delivery of services and treatment of others., • Always ensure confidentiality, only releasing confidential information obtained during employment to those acting in an official capacity in accordance with the provision of the HIPPA regulations and all related rules and regulations., • Comply with the Renewing Me Behavioral Health Solutions protocols on the appropriate use of telephone, email, and internet facilities., • Comply with the principles of risk management in relation to individual and corporate responsibilities., • Comply with Renewing Me Behavioral Health Solutions policies on diversity and equality both in the delivery of services and treatment of others. Comply with CARF/COMAR/HIPPA/State compliance regulations. • Take part in all training and professional development activities as determined by the HR office from time to time., • Perform Data Entry and Processing., • Maintain a conducive working environment., • There are several standard duties and responsibilities that all employees, irrespective of their role and level of seniority with the Renewing Me Behavioral Health Solutions, are expected to be familiar with and adhere to:, • Always comply with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues., • Promote and comply with Renewing Me Behavioral Health Solutions policies on diversity and equality both in the delivery of services and treatment of others., • Always ensure confidentiality, only releasing confidential information obtained during employment to those acting in an official capacity in accordance with the provision of the HIPPA regulations and all related rules and regulations., • Comply with the Renewing Me Behavioral Health Solutions protocols on the appropriate use of telephone, email, and internet facilities., • Comply with the principles of risk management in relation to individual and corporate responsibilities., • Comply with Renewing Me Behavioral Health Solutions policies on diversity and equality both in the delivery of services and treatment of others. Requirements • Proven experience in office management or administrative support roles with strong organizational skills, • Excellent computer literacy with proficiency in Microsoft Office Suite, and data entry tasks, • Previous experience working as a receptionist or in customer support roles such as dental or medical receptionist preferred, • Strong communication skills with professional phone etiquette; bilingual abilities are a plus, • Ability to handle multiple tasks efficiently while maintaining attention to detail under time constraints, • Familiarity with office equipment including multi-line phone systems, fax machines, printers and scanners, • Personal assistant experience or calendar management skills highly valued

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Clerk at Delta Baltimore North, Baltimore, MD. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Responsible for greeting every guest with a smile and positive attitude., • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people., • Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis., • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area., • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 20 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Salary $17-$18 per hour based on experience, • Team Driven and Values Based Culture, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Employee discount, • Flexible schedule, • Parental leave, • Referral program

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Executes selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty, responds immediately to guest requests, represents the hotel in the late evening and early morning hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Prior experience in accounting, sales, telesales, service or guest relations type of industry preferred, • High school diploma or equivalent. SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Manager on Duty functions., • Cash and credit card handling, balancing charges, • Safety and security measures, • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Reservations procedures including cancellations and “walking” guest, • Phone etiquette and answering procedures, • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Skills: • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change., • Proficient in written and verbal English, • Problem solving and conflict resolution skills Abilities: • Multi task, remain associate and guest service centric., • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books., • Assist with guest issues with professionalism, maintaining hospitable attitude., • Able to work unsupervised and be productive at all times, even overnight. SPECIFIC RESPONSIBILITIES • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Check all credit cards for validity before the end of the shift., • Learn and utilize PMS., • Ensure all cash, check and miscellaneous departments are in balance at shifts end., • Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc., • Have a thorough working knowledge of emergency procedures., • Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately., • Report any unusual occurrences or request to the manager., • Maintain stock/cleanliness of the Market area if applicable., • Maintain certification from a responsible vendor training if alcohol is served., • Be flexible in regard to work schedule., • Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards., • Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends., • Must be able to work a night shift schedule POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • Guest Service Manager, • Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job DescriptionSalary: $22-$30 Position Title: Clinic Operations Coordinator Company: NPOC Wellness & Hydration Location: 1800 N Charles Street, Suite 810, Baltimore, MD 21201 (100% In-Person) Employment Type: Full-Time (40 hours/week, MondayFriday & occasional Saturday events) Compensation: $22$30/hour (based on experience) Reports To: Ike Obiora, Co-CEO (Operations) and Kelvinda Kamara, CRNP (CEO/Medical Director, Clinical Coordination) Works Closely With: FNP Clinical Provider, Nursing Staff, Digital Growth Team About NPOC Wellness & Hydration NPOC Wellness & Hydration is a premier membership-based wellness clinic in Baltimore offering GLP-1 weight management, IV hydration therapy, peptide optimization, Botox, and aesthetic services. We deliver evidence-based, concierge-level care to busy professionals and executives who expect a premium experience from the moment they walk through our door. Position Summary We are hiring a full-time Clinic Operations Coordinator to run the day-to-day operations of our Baltimore location. You are the person who keeps the clinic running smoothly, supplies are stocked before they run out, nurses know their schedules a week in advance, clients are greeted like VIPs, payments are collected without friction, and when someone calls in sick, you already have a backup lined up. This role requires hands-on medspa, wellness clinic, or aesthetic practice experience. You need to understand clinical supply chains, nurse workflows, and premium client expectations from Day 1. (This is not a passive front desk role. We need someone who owns the operations of this clinic and makes sure nothing falls through the cracks.) Core Responsibilities Client Experience & Relationship Building (30% of Role) • Greet every client by name within 30 seconds of arrival, you are the first and last impression • Walk first-time clients through the experience: tour, what to expect, consent process, comfort, • Check in clients on tablet (PracticeQ), verify intake forms are complete, • Process all payments via Stripe terminal (credit card, HSA/FSA, Affirm, Klarna), • Book the next appointment before the client leaves (target: 80%+ rebook rate), • Recommend memberships and wellness packages based on client goals, natural guidance, not hard sell, • Request Google reviews from every satisfied client (target: 8+ reviews/month), • Follow up with no-shows and cancellations same day, within 2 hours of missed appointment, • Remember client preferences (preferred room, nurse, add-ons, temperature) and build a client preference log, • Answer incoming calls (410-246-4768) within 3 rings during business hours, • Handle walk-in inquiries with warmth and professionalism, every person leaves with a next step Clinic Operations & Supply Management (25% of Role) • Execute daily opening and closing checklists: rooms inspected, supplies verified, reception ready, alarms set, • Maintain inventory tracking system with reorder triggers at 20% remaining stock, • Place supply orders with approved vendors (IV bags, additives, needles, gloves, office supplies, branded swag), • Track supply costs and maintain vendor comparison sheet, flag price increases, • Manage vendor relationships: negotiate terms, track deliveries, handle returns, • Treatment room turnover between clients: clean, restock, reset in under 10 minutes, • Ensure clinical waste disposal complies with OSHA and state regulations (sharps, biohazard), • Maintain reception area to premium standard: clean, branded, organized at all times Nurse Scheduling & Staff Coverage (20% of Role) • Collect weekly availability from all PRN nurses by Wednesday for the following week, • Build and publish weekly nurse schedule by Thursday end of day, • Ensure minimum coverage: at least 1 nurse + FNP on every clinic day, zero uncovered shifts, • Manage call-outs: contact backup nurses within 30 minutes of notification, • Coordinate FNP schedule with Kelvinda for PTO and event coverage, 2 weeks advance planning, • Track nurse hours for payroll submission (bi-monthly, by the 13th and 28th), • Align nurse scheduling with patient bookings, high-volume days need more coverage HR Support & Staff Bench Building (15% of Role) • Maintain active PRN nurse bench: minimum 5 nurses who can be called within 24 hours, • Coordinate with HR on nurse recruiting pipeline, share what skills are missing, what shifts need filling, • Conduct on-site onboarding for new clinical staff: clinic tour, room setup training, supply locations, emergency protocols, • Observe new nurse performance during first 2 weeks and flag concerns to Medical Director, • Track all nurse credential expirations (licenses, CPR, malpractice), flag 60 days before expiry, • Maintain staff contact list with credential dates and availability preferences, • Handle day-to-day staff issues: mediate minor conflicts, address tardiness, document incidents, • Network at local nursing events and medspa groups to build referral pipeline for PRN talent Events & Community Presence (10% of Role) • Work registration and check-in table at all NPOC events (Elevate, chamber activations, wellness events), • Collect contact information from every prospect at events, • Assist with event setup and breakdown, • Represent the NPOC Wellness brand professionally: know services, pricing, membership options cold What This Role Is NOT • NOT a passive front desk job, you run the clinic operations, not just sit at a desk, • NOT remote or hybrid, 100% in-person at our Baltimore location, 5 days/week, • NOT a management or strategy role, you execute systems, manage the floor, and keep things running, • NOT clinical, you do not provide medical advice, administer treatments, or make clinical decisions, • NOT a role where you wait for instructions, you see what needs to happen and you do it Required Qualifications • 2+ years of experience in a medspa, wellness clinic, aesthetic practice, or similar clinical environment** in an operations, front desk lead, office manager, or patient coordinator capacity • Hands-on supply management experience: ordering clinical supplies, tracking inventory, managing vendor relationships, understanding lead times and reorder points, • Staff scheduling experience: has managed shift schedules for nurses, aestheticians, or clinical staff; comfortable handling call-outs and maintaining coverage, • Client relationship skills:** builds real relationships, remembers names and preferences, turns first-timers into repeat clients, • Payment processing experience: comfortable with POS systems, credit card terminals, HSA/FSA transactions, and membership billing, • HR awareness:has participated in hiring, onboarding, or staff oversight; comfortable tracking credentials and flagging issues, • Tech comfort: Can learn PracticeQ (scheduling), Stripe (payments), monday.com (task management), and Google Workspace within 1 week, • Professional presence: represents a premium wellness brand, well-spoken, confident with high-income clientele, • Must live within 30-minute commute of Baltimore clinic, • Must be available full-time MondayFriday, plus monthly Saturday events • Preferred Qualifications • Experience in a membership-based or concierge healthcare/wellness setting, • Bilingual (Spanish, French, or other) for Baltimore market diversity, • Familiarity with clinical scheduling software (PracticeQ, Jane, IntakeQ, or similar), • Experience with Stripe, Square, or similar payment platforms, • Background in event coordination or community health outreach Benefits & Perks • Health insurance: 50% employer contribution after 90 days, • 10 days PTO annually + 6 paid holidays, • 50% off all IV therapy, vitamin injections, and wellness services, • Free monthly IV session after 90 days, • Access to wellness product samples, • Clear growth path to Clinic Operations Manager ($55K$65K) as the business scales, • Work in a premium, modern wellness environment, not a hospital, not urgent care Schedule • MondayFriday: 8:30 AM 5:30 PM, • Approximately 1 Saturday per month for events (Elevate, chamber activations, community health events) How to Apply If you have medspa or wellness clinic experience and want to be the operational heartbeat of a growing premium practice, we want to hear from you. Apply through this posting or email your resume to with the subject line "Clinic Ops Coordinator." NPOC Wellness & Hydration 410-246-4768 1800 N Charles Street, Suite 810, Baltimore, MD 21201

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

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