Community Manager, Greater Orlando Area
7 months ago
Orlando
Job Description Join Wendover as a Community Manager – Support a thriving community. Shape exceptional experiences. At Wendover Management, we build more than affordable communities—we cultivate places where people and potential flourish. As part of our Wendover Life+ commitment, we strive to provide more than just housing. We offer care, connection, and opportunities to grow—for both our residents and our team. We're looking for a Community Manager in the Greater Orlando Area/ Central Florida with passion, leadership excellence, and a service-first mindset to lead one of our affordable housing communities in Florida. If you’re energized by the idea of making an impact in residents’ daily lives while managing the full operational heartbeat of a community, we want to meet you. The ideal candidate thrives in a collaborative environment, values teamwork, and enjoys working with a diverse and vibrant community of residents and colleagues. If you’re ready to be the face of a community where lifestyle and service go hand-in-hand, we’d love to meet you. What You’ll Do As a Community Manager, you’ll act as the site-level CEO—overseeing property performance, leading your team, and ensuring a high-quality living experience for our residents. You’ll create a welcoming environment that reflects the best of Wendover’s care-first culture. Team Leadership • Lead, coach, and mentor your leasing and maintenance teams to achieve site goals, • Conduct regular performance check-ins and annual reviews with clarity and purpose, • Partner in the development of annual budgets and manage daily financials, • Monitor and control operating expenses and recommend efficiency opportunities, • Oversee work schedules, preventative maintenance programs, and vendor coordination, • Ensure timely completion of service requests and high-quality repairs, • Develop and maintain strong relationships with third-party vendors, • Manage service contracts, vendor performance, and ensure timely project execution, • Deliver outstanding customer service to residents, vendors, and stakeholders, • Ensure timely, empathetic response to all service requests and inquiries, • Ensure full compliance with company policies and LIHTC regulations, • Keep resident files, applications, and documentation audit-ready, • Execute local marketing strategies to drive qualified traffic and increase occupancy What You Bring to the Team • Bachelor’s degree preferred, • 1+ year of experience managing a LIHTC (Low-Income Housing Tax Credit) property, • CAM, CAPS, or CPM designation preferred, • Deep understanding of affordable housing compliance and operations, • Experience managing budgets, teams, and resident concerns in real-time, • Proficiency in Microsoft Office, property management software, and social media, • Strong communication, time management, and problem-solving skills, • Natural relationship-builder with the ability to connect with diverse residents and teammates, • Highly organized, adaptable, and comfortable managing multiple priorities in a fast-paced setting, • Professional appearance and a polished, customer-first demeanor, • Confidence, adaptability, and a passion for purpose-driven work, • A mindset of care, curiosity, and continuous improvement About the Working Environment You’ll work in a professionally managed on-site office, leading a team and engaging directly with residents. This full-time position may require occasional evenings or weekends and may exceed 40 hours per week depending on operational needs. Confidentiality, adaptability, and professionalism are a must. Benefits About Wendover. Who We Are Wendover Management, LLC is a property management company focused on multifamily communities serving students, families, and seniors. As a leading provider of affordable and workforce housing across the Southeast, our diverse and growing portfolio reflects a deep commitment to creating high‑quality, inclusive housing opportunities in communities of all backgrounds. As our organization continues to grow, we’re looking for passionate, talented individuals who want to build meaningful careers while helping us strengthen the communities we serve. Work With Us At Wendover, we’re committed to creating purpose‑driven careers where associates grow personally and professionally while making a meaningful impact. We go beyond competitive pay to offer a supportive, values‑based environment where people feel cared for, challenged, and inspired. Why Wendover? • At Wendover, you’re not just joining a company—you’re joining a mission. Wendover Life+ Total Rewards Designed for You At Wendover, we believe in supporting the whole you—professionally, personally, and purposefully. That’s why we offer Wendover Life+, our enhanced total rewards program designed to help you thrive at work and in life. In addition to competitive pay and a supportive culture, Wendover Life+ provides a robust suite of benefits focused on health, time, financial security, and growth. Wendover Life+ Benefits Health & Wellness • Medical Insurance: Wendover covers up to 90% of the associate‑only premium, with comprehensive partner and family coverage options, • High Deductible Health Plan (HDHP) with company‑funded HSA contributions, • Dental & Vision Insurance, • Flexible Spending Accounts (FSA), • Short‑Term Disability (company‑paid) and Long‑Term Disability, plus additional complimentary benefits through MetLife, • Life Insurance, • Employee Assistance Program (EAP) for mental, emotional, and personal well‑being Time to Recharge • Generous Paid Time Off (PTO), • 8 company‑paid holidays plus 1 flex holiday, • Annual Volunteer Wendover Day of Service, supporting the communities where we live and work Financial Support, Growth & Lifestyle Perks • 401(k) Retirement Plan with 100% company match up to 4% of salary, • Rent discounts at select Wendover communities, • Fin fit financial wellness tools to support budgeting, planning, and financial confidence, • Learning & Tuition Reimbursement Programs to support continued education and skill development, • Interactive Learning Management System (LMS) for ongoing professional growth, • Career advancement and leadership development opportunities designed to help you grow with Wendover Our Commitment Wendover Life+ is more than a benefits program—it’s a reflection of how we care for our people. We continually assess and enhance our offerings to meet the evolving needs of our associates, because when you thrive, our communities thrive.