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  • Director of Outlets
    Director of Outlets
    1 day ago
    $160000–$175000 yearly
    Full-time
    Midtown West, Manhattan

    The Director of Outlets of FB 575 at Aman New York is responsible for overseeing the day-to-day operations and strategic direction of all hotel restaurants, lounges and bars and ensuring integration with the Aman brand. This role ensures seamless service delivery, financial profitability, and elevated guest and member experiences across multiple outlets. The Director of Outlets works closely with senior leadership to drive revenue, maintain brand standards, develop teams, and enhance the overall positioning of the hotel's Food Beverage program. This role requires the ability to motivate and inspire those around you, to access the best skills of each colleague to increase financial progress, and build a culture of integrity, composure, and humility. The Director of Outlets must strive to retain and develop a team with a singular goal of being the best. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: Financial · Assist Director of FB in managing annual operating budgets for all outlets. · Monitor financial performance, ensuring revenue targets and cost controls are achieved. · Maximize opportunities for upselling, cross-selling, and guest spend per head with training and initiatives. · Collaborate with Finance to track performance KPI metrics, Forecasting, and PL reporting. · Support Director of Finance to solve all accounting issues. Personnel · Lead, mentor, and inspire outlet managers and their teams, fostering a culture of excellence. · Partner with HR on recruitment, onboarding, training, and succession planning. · Conduct performance reviews and career development for team members. · Oversee the hourly schedules for all outlets ensuring coverage and management of overtime. · Perform trainer tasks and conduct training for restaurant staff as assigned by FB management. o These include training of management and non-management staff on steps of service, coaching counseling, and culture. · Quantify training success with improved LQA, TrustYou, and other related reviews. o Develop action plans for LQA audits · Coach and counsel managers and hourly colleagues for any breaches of conduct and follow policies when issuing formal disciplinary notice. Culture and People · Foster an environment ethics to build a strong, retained team. These include: Trust, Respect, Teamwork, Inclusiveness, Professional Development (self and others), and Compassion. · Motivate staff to do their best by empowering them to make decisions, share ownership, and provide input. · Develop managers through tasks and assignments while holding frequent development discussions to further career goals. · Create a high-morale workplace by sharing wins and successes, allows open dialogue, and nurtures a team mentality. · Sets clear goals and deadlines and holds team accountable. · Is committed to their own growth and able to identify their own weaknesses and work to compensate for them · Maintains composure and handles stress during unsettling times, keeps confidence and trust in others, and respects the viewpoints of others. Operational Leadership · Oversee all daily outlet operations, ensuring consistency in quality, service, and presentation. · Support operations for special events and private functions. · Assist food beverage outlets in their operations within peak times when needed. · Perform opening and closing duties for Arva and Nama when necessary. · Establish and enforce standard operating procedures (SOPs) across outlets. · Ensure compliance with health, safety, and sanitation regulations (DOH and DIVERSY) and lead monthly food health and safety meetings with Outlet Leaders (chefs and managers). · Ensure that operating equipment is maintained and service and storage areas are kept safe and clean. · Champion a service culture that prioritizes personalized, anticipatory guest engagement. · Monitor guests' satisfaction levels and feedback and properly implement service improvements as necessary. · Ensure outlets reflect the property's brand ethos and deliver memorable experiences. · Conduct daily walk-through of the restaurant space, including the dining room, lounge, terraces, Club Lounge, and 15th floor. · Collaborate with the culinary team to maintain food quality and consistency. · Prepare and present reports on all training initiatives, challenges, and achievements to senior leadership. · Conduct regular audits of restaurant operations, food safety, and guest service delivery. · Implement and communicate new menus and promotions such as holidays and special event promotions. · Perform a variety of other duties as assigned by management · Model and embody values in the FB 575 Culture Guide (see additional document) Strategic Initiatives · Collaborate with Sales Marketing to develop promotions, partnerships, and programming. · Review and refine beverage and wine lists to remain innovative and competitive. · Identify trends and opportunities to enhance FB positioning. · Drive sustainability initiatives and operational efficiencies where possible. Qualifications · 5 years' experience in a luxury hotel environment, membership club environment, or similar role in restaurants or food and beverage. · Positive, engaging, and energetic personality. · Able to be organized, manage time wisely and work with little to no direct supervision. · Very high attention to detail and extensive service knowledge. · Must have good knowledge of food preparation, wine, and spirits. · Sensitive to cultural nuances. · Excellent communication skills, both written and verbal on English. · Able to handle a multitude of tasks in an intense, fast-paced environment. · Excellent people skills and the ability to work under pressure and with various stakeholders. · Ability to maintain a clean and professional appearance as per company policies. · Ability to stand for extended periods of time. · Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required. · Multi-lingual is a plus. · TIPS, ServSafe certified. · Experience with MICROS POS system, Harri, and Sevenrooms. · NYS Department of Health and Hygiene certified.

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  • General Manager – Full-Service Restaurant Operations
    General Manager – Full-Service Restaurant Operations
    3 days ago
    Full-time
    Gowanus, Brooklyn

    General Manager – Full-Service Restaurant Operations Brooklyn, NY | Full-Time | 50 Hours/Week | Bilingual (Spanish/English) Required Table 87 is seeking a sharp, experienced General Manager to oversee operations at our two full-service coal-fired pizza and Italian restaurants in Brooklyn. This is not just a management role, it’s a leadership position within a growing, family-owned business. We’re a high-volume operation with multiple revenue streams, and ownership is actively involved in the day-to-day. We move quickly, expect accountability, and don’t operate with layers of corporate structure. We’re looking for someone who can step into that environment, earn trust, and take real ownership of operations. This role is for someone who is hands-on, detail-oriented, and willing to put in the work to understand how we operate and help build structure where it’s needed. The ideal candidate is bilingual (Spanish/English), experienced, highly organized, and comfortable managing both people and systems at a high level. Key Responsibilities • Operations Management, • Lead all day-to-day operations across two full-service Table 87 locations, • Implement and maintain systems that improve efficiency, consistency, and guest experience, • Manage labor budgets, scheduling, and clock-ins with discipline and accuracy, • Oversee service flow, order timing, and execution across all stations, • Ensure flawless execution of all online ordering platforms (UberEats, DoorDash, Slice, Grubhub,etc.), • Oversee and optimize POS systems, printer functionality, and order routing Restaurant365 Leadership • Utilize Restaurant365 for daily operations, not just reporting, • Manage inventory control, ordering, and vendor relationships, • Track labor cost, cost of goods, and overall performance, • Review daily and weekly reporting and make real-time operational adjustments, • Use R365 insights to improve profitability and efficiency, • Employee Onboarding & Training, • Lead onboarding for all new hires across front-of-house and back-of-house, • Build and maintain structured training systems, • Train staff consistently to improve service, efficiency, and sales performance, • Ensure all team members fully understand their roles and expectations, • Continuously develop staff and identify areas for improvement People & Service Leadership • Hire, train, and retain team members across FOH and BOH, • Run weekly team meetings with servers, bussers, bartenders, and kitchen staff, • Be on the floor daily, interacting with guests, resolving issues, and leading by example, • Hold team members accountable to company standards at all times, • Create a professional, respectful, and performance-driven work environment, • Handle customer issues directly and ensure a high level of hospitality Front & Back of House Oversight • Oversee front counter operations and full dining room service, • Maintain strong coordination between FOH and BOH at all times, • Ensure speed, accuracy, and consistency across all stations, • Step into any position when needed and lead from the floor Online Ordering & Technology • Oversee all third-party and direct ordering platforms, • Understand how Grubhub, Uber Eats, DoorDash, Slice, and similar platforms operate, • Manage order timing, prep times, and driver coordination, • Ensure all systems are functioning properly, including POS, printers, and integrations, • Be highly comfortable with technology, including Google Workspace and daily digital operations Sales & Performance Improvement • Train staff to upsell and improve average ticket size, • Identify opportunities to increase sales through better execution and service, • Continuously improve operations to drive profitability, • Take ownership of improving overall business performance Events & Catering • Own execution of all in-house events and private dining experiences, • Work closely with the Catering & Events Team Lead on off-site - catering and large-scale events, • Ensure clear communication and strong execution across all teams, • Track event performance and assist in growing the catering program Inventory & Compliance • Oversee all product ordering, inventory controls, and vendor relationships, • Ensure no outages through proactive monitoring and reordering, • Maintain tight inventory systems and organization, • Enforce FIFO systems and track waste to maximize margins Requirements Minimum 5+ years General Manager experience in full-service restaurants REQUIRED: Deep working knowledge of Restaurant365 (inventory, labor, reporting) Fluent in Spanish and English Strong leadership and training experience with the ability to develop teams Deep understanding of online ordering platforms (Grubhub, Uber Eats, DoorDash, Slice) Strong operational knowledge of both FOH and BOH High level of comfort with technology, including Google Workspace, POS systems, and reporting tools Strong experience running team meetings and managing staff performance Excellent customer service instincts and ability to resolve issues professionally Highly organized, detail-oriented, and consistent Must be available for 50 hours/week, including nights and weekends Hands-on leadership style, present, reliable, and able to lead by example Strong understanding of BOH operations and inventory procedures Familiarity with Brooklyn restaurant operations and DOH standards is a plus Compensation & Schedule Full-time salaried position (starting at 50 hours/week) 2 scheduled days off per week Competitive salary (commensurate with experience) Performance-based bonus potential Opportunities for growth within a growing, respected brand About Table 87 Established in 2012, Table 87 is a Brooklyn-based coal-fired pizza and Italian restaurant group known for quality, consistency, and community. As the first pizzeria in Brooklyn to serve coal-fired pizza by the slice, we’ve built a reputation for great food, strong operations, and neighborhood roots, while expanding into frozen retail, food service, and catering.

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  • English–Mandarin Bilingual Executive Assistant
    English–Mandarin Bilingual Executive Assistant
    1 month ago
    Full-time
    Williamsburg, Brooklyn

    Location: Brooklyn, NY Position: Full-time Reports to: Director of Operations Are you highly organized, adaptable, and curious about how a dynamic organization runs behind the scenes? We are on the lookout for a thoughtful and capable English–Mandarin Bilingual Executive Assistant to work directly with the Director of Operations at Ms. Lam Montessori School. This role goes beyond managing schedules or completing isolated tasks. It is an entry-level, growth-oriented position for someone who enjoys multitasking, learning through doing, and becoming an essential part of a close-knit operations team. You will support daily operational needs, assist with a wide range of special projects, and help turn ideas into action so work moves forward smoothly and thoughtfully. This position is intentionally broad and designed to grow with the right person. Responsibilities may shift over time based on organizational needs. As skills, judgment, and reliability are demonstrated, the Executive Assistant will gradually take ownership of defined focus areas or recurring initiatives, while continuing to support general operations and special projects. We are hiring two Executive Assistants under this role. Responsibilities Provide day-to-day support to the Director of Operations across multiple priorities and projects Assist with planning, coordination, and execution of special projects as needed Help organize tasks, schedules, documents, and follow-ups Support cross-department communication and coordination Maintain clear, organized spreadsheets, records, and filing systems Assist with operational, administrative, and logistical tasks as priorities shift Communicate professionally and thoughtfully with staff, parents, and external partners when needed Step in where support is most needed to help ensure work runs smoothly Qualifications Entry-level position; 1–3 years of professional experience welcome (prior experience in a similar support role is a plus) Bachelor’s degree required Bilingual fluency in English and Mandarin required Strong organizational skills and attention to detail Technologically savvy, with proficiency in G-Suite and spreadsheets, and comfortable learning new internal systems and platforms Able to manage multiple priorities in a fast-paced environment Traits & Skills Highly organized, dependable, and proactive Solution-oriented, with strong problem-solving and critical-thinking skills Strong sense of urgency and accountability, with the ability to prioritize and meet deadlines Excellent organizational and time management skills Thoughtful and observant, with good judgment Professional, reliable, and respectful in all interactions Calm, adaptable, and resilient under pressure Eager to learn, grow, and take on increasing responsibility Able to handle sensitive information with discretion and confidentiality Comfortable working across a wide range of tasks and projects Candidates from creative backgrounds — including arts, design, or humanities — are welcome and encouraged to apply. Growth & Development This role is designed to evolve. Over time, and as capability and trust are demonstrated, the Executive Assistant may take increasing ownership of specific focus areas or recurring initiatives, while remaining closely supported and mentored by the Director of Operations. Compensation & Benefits $40,000–$48,000 annually, commensurate with experience Full benefits package including: Health insurance / HRA 401(k) Paid time off & parental leave Professional development support Staff meals (breakfast, lunch, snacks) Schedule & Location Full-time, Monday–Friday Work across multiple Brooklyn campuses as needed

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  • Elecrolysis laser hair removal technician needed
    Elecrolysis laser hair removal technician needed
    1 month ago
    Full-time
    Borough Park, Brooklyn

    A beauty & Spa Salon is seeking an experienced Elecrolysis/ laser hair removal technician to join our team. We are more than just a beauty salon; we are a vital part of our community with a rich history spanning over 40 years. Our foundation is built on honesty, integrity, and superior customer service. We pride ourselves on creating a welcoming atmosphere where customers trust us with Our team is comprised of dedicated professionals who care about each other’s growth and success. Together, we work to ensure every customer is happy. Responsibilities: • Technical Execution: Perform electrolysis by inserting a fine needle into the hair follicle, applying current to destroy the hair root., • Client Assessment & Consultation: Evaluate hair/skin types and growth patterns to develop customized, safe treatment plans., • Safety & Sanitation: Maintain strict sterilization protocols, including the use of autoclaves, to ensure a sterile environment and prevent infection., • Documentation: Maintain accurate, detailed records of treatments, client history, and progress., • Client Care: Educate clients on pre- and post-treatment care to minimize side effects, such as irritation or ingrown hairs., • Equipment Maintenance: Keep tools, such as forceps and electrolysis machines, clean, functional, and organized. Required Skills & Knowledge: • Medical Knowledge: Understanding skin physiology, hair growth cycles, and anatomy., • Precision: Possess steady hands and keen attention to detail., • Professionalism: Adhering to state/local health regulations and maintaining high standards of client care.

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