Healthcare quality manager jobs in Cherry Hill, New Jersey - Page 3Create job alerts

Job DescriptionDescription: W9/1099 Contractor Part-time Position - 20 hours/week Salary - $35/hour Location: Hybrid Length of Commitment: October 1, 2025 – September 30, 2026 NOT ELIGIBLE FOR BENEFITS For over 40 years, The Cooperative has been at the forefront of developing innovative strategies in maternal and child health care. We work to improve the region’s health by educating communities, advocating for system improvements, and engaging with stakeholders. The Cooperative is a private, nonprofit 501(c)(3) coalition of healthcare professionals and consumers licensed by the New Jersey Department of Health as the maternal and child health consortium serving the seven counties of South Jersey. Family Health Initiative (FHI) is a subsidiary of The Cooperative. FHI offers individual interventions, consultative services and business management strategies designed to help build upon strengths, capitalize upon efficiencies, improve data quality and achieve dynamic goals. Whether you need help accessing critical healthcare during and after pregnancy, coordinating projects, developing case management systems or managing data quality, FHI is the partner you can rely on for success. Disclaimer: This job description does not encompass all duties and is not intended to provide an exhaustive list of responsibilities, duties, or tasks. However, it provides a general overview of the job expectations. The New Jersey Department of Health has granted Family Healthy Initiatives (FHI) the opportunity to evaluate New Jersey’s Maternal, Infant, and Early Childhood Home Visiting (MIECHV)-funded programs and improve their Level of Service (LOS). FHI is hiring a consultant, to support the planned evaluation and quality improvement efforts. The Program and Admin Support Consultant will support the LOS project by helping to coordinate and manage administrative tasks for the project team, ensuring smooth operations and timely execution of project activities. Responsibilities: • Coordinate internal administrative tasks associated with the MIECHV LOS Evaluation, including scheduling, drafting communications, supporting EBHV staff, and other responsibilities as assigned by the project manager., • Actively engage with MIECHV staff at the LIAs to coordinate the implementation and monitoring of quality improvement projects and encourage active participation in the evaluation program., • Work closely with the FHI team, other liaisons, and stakeholders, such as NJ DOH/DCF partners, to coordinate all initiatives related to the MIECHV LOS Evaluation., • Assist LIAs and FHI’s data analyst with data collection, organization, and reporting when necessary., • Maintain records of program activities, participation rates, feedback received, and any other relevant information, and reporting back to the FHI team., • Ensure all communication and materials are approved by FHI before dissemination., • This consultant role requires submitting work logs for payment., • Other responsibilities as assigned by the project managerRequirements:, • Associate's degree; preferably in public health, social work, or a related field, • Experience in facilitating group discussions or meetings, including managing group dynamics and fostering collaborative decision-making., • Familiarity with basic data collection and analysis, including interpreting trends and using data to inform practice or decision-making., • Proficient in Microsoft Office 365 applications, including Word, Excel, Forms, PowerPoint, and Outlook, • Highly organized with strong attention to detail, • Demonstrates the ability to work independently with minimal supervision, • Exceptional interpersonal and communication skills, • Proven ability to collaborate effectively within multidisciplinary teams, • Valid driver’s license, current insurance policy, and car.

Job Description Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people. Veradigm Provider Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients' out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy. Our healthcare provider solutions help practices to: • Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements, • Improve practice financial performance and take advantage of the benefits of health information technology innovations, • Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions, • Spearhead organization-wide API strategy and interoperability roadmap that aligns with business objectives and regulatory requirements, • Define and implement technical standards for API usability, security, scalability, and performance that exceed market expectations., • Drive data-driven decision making to build compelling business cases and prioritize initiatives., • Apply healthcare domain expertise to ensure our API products meet healthcare technology regulations while delivering exceptional value., • Proactively identify opportunities for system improvement and lead initiatives to address technical gaps., • Establish API governance frameworks and best practices across the organization.Program Management & Execution, • Drive cross-functional development and product launches from concept to delivery in an Agile software development environment., • Manage comprehensive API roadmaps and backlog prioritization with business acumen., • Identify and manage feature trade-offs based on business value and technical feasibility., • Oversee release management strategies, implementing feature flags, phased rollouts, and monitoring post-release metrics., • Develop and track key performance indicators for API adoption, performance, and business impact., • Create and maintain program schedules, ensuring timely delivery against milestones.Cross-Functional Communication, • Work with Development, Quality, User Research, compliance, and Customer Success teams during design and implementation., • Translate and communicate complex technical concepts for non-technical audiences., • Create comprehensive technical documentation, including PRDs, user scenarios, user journeys, sequence diagrams, and workflow diagrams., • Influence without authority across organizational boundaries, • Facilitate technical discussions between diverse stakeholders to drive consensus.Technical Expertise, • API Knowledge & Strategy: Understand various API architectures (REST, webhooks, GraphQL, SOAP) and their appropriate use cases to manage API programs as products effectively. Coordinate documentation efforts and guide teams in creating consistent, developer-friendly API experiences while aligning with business objectives., • Security Framework Understanding: Possess working knowledge of authentication and authorization mechanisms, including OAuth 2.0, token-based authentication, and related security concepts. Communicate security requirements effectively between technical teams and stakeholders to meet healthcare data protection standards., • Architectural Awareness: Coordinate development efforts across distributed systems and demonstrate familiarity with microservices architecture and event-driven systems. Understand how these architectural choices impact program timelines, integration efforts, and operational considerations., • Data & Analytics Literacy: Utilize SQL knowledge to extract and analyze data relevant to program management. Work effectively with data teams using tools like Snowflake and Power BI to track program metrics, validate requirements, and make data-driven decisions throughout the product lifecycle., • DevOps Process Knowledge: Understand the software delivery pipeline from development to production, including CI/CD concepts and AWS infrastructure. Coordinate release planning and ensure proper testing, deployment, and monitoring practices are incorporated into program timelines., • Technical Collaboration: Partner effectively with principal engineers and technical leads on complex initiatives. Translate between technical and business domains to facilitate productive discussions, resolve roadblocks, and ensure technical decisions align with program objectives.Leadership & Team Development, • Lead by example in technical discussions and decision-making, demonstrating both depth and breadth of knowledge., • Mentor and develop junior program managers in technical program management best practices and healthcare domain knowledge, • Build trusted partnerships with engineering leaders to align on technical direction and implementation approaches., • Track and analyze program metrics to report progress against key objectives to executive stakeholders., • Establish effective cross-functional working relationships to remove obstacles and drive technical initiatives forward., • Foster a collaborative environment that encourages innovation and continuous improvement within technical teams., • Advocate for API-first thinking and interoperability standards across the organization.QualificationsRequired, • Bachelor's Degree, • 10+ years of demonstrated success in technical program management, with 2-3 years at the expert level, • Strong technical background with demonstrated expertise in API development and management, • Experience in an Agile environment with proven ability to drive the Software Development Lifecycle, • Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences, • Experience creating technical documentation, including sequence/workflow diagrams, • Strong bias for action with a track record of initiative and innovation, • Proven ability to manage complex technical programs with multiple stakeholdersPreferred, • Healthcare technology experience, particularly with EHR systems, • Experience with healthcare interoperability standards (FHIR, HL7), • Experience with regulatory compliance in healthcare (ONC, HIPAA), • Familiarity with AWS and cloud architecture, • Experience with data analytics tools (Snowflake, Power BI) Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more? Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings. We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19. Visa Sponsorship is not offered for this position. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Thank you for reviewing this Veradigm opportunity. Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!

Job Description NOW HIRING: HVAC INSTALLTECHNICIANS - LEAD INSTALLERS NEEDED ASAP! Earn $70k to $100k+ yearly!! Ask us about our $7500 SIGN ON BONUS!!! Len the Plumber Heating & Air – Cherry Hill Location!! Wanted: Experienced, Seasoned INSTALL LEADS - This HVAC Team is BUSY & GROWING! Great opportunity to join our Team! Our best Techs with a proven track record have top earning potential $$$ - join our team today!!! We’re looking for a detail-oriented & experienced HVAC installation technician to join our team. You’ll be responsible for installing heating, cooling, indoor air quality, & ductwork systems to manufacturer & codes by local jurisdiction. As an HVAC installation technician, you will work as part of a dynamic team providing 5-star customer experience by utilizing your expertise in the HVAC industry. The ideal candidate has the technical skills to understand wiring diagrams, local codes, installation of equipment, while ensuring the equipment is configured and operates properly. Ready to join our growing HVAC team? The position will be based in the field, with your very own company-provided take-home truck. WHY WORK FOR LEN THE PLUMBER HEATING & AIR? • Highly competitive wages, • Industry leader in Sign On bonuses and ongoing bonus potential, • Thriving customer base with consistent work all year, • Fully stocked, take-home company truck (No need to come to the office), • E-Z pass, • Fuel Card, • All equipment & materials are delivered to the job site via our warehouse drivers, • Company provided:, • Cell phone, • Tablet, • Uniforms, • Maintain communication with dispatch, your manager, and parts and installation teams., • Keep your company truck clean, inside and out., • Keep your truck inventory up to date., • Properly complete paperwork., • Have and maintain a clean driving record., • Participate in training - grow and develop as a professional., • Have or be willing to get the proper certifications. We can help you with this., • Replace heating, air conditioning, air quality, refrigeration, and control systems, • Use electrical testing equipment to check electrical circuits and components, • Test pipe or tubing joints and connections for leaks, • Join pipes or tubing from the equipment to the fuel, water, or refrigerant source, • Lay out and connect electrical wiring using hand tools according to the wiring diagram, • Comply with all applicable standards, codes, policies, and safety procedures, • Tell customers how to properly use their new HVAC equipment, • Certification or associate’s degree from an HVAC program at a technical school and 2+ years as an HVAC installation technician (preferred but not required), • Basic understanding of electrical wiring and connections, • Comfortable working in crawl spaces and attics, • Competitive Dental, Vision, and Healthcare Plans, • 401(k) matching, • Short-Term and Long-Term Disability, • Life Insurance, • PTO, • Paid Holidays EOE

Job DescriptionDescription: Position Summary The Senior Program Manager, Commercialization oversees the processes to support the creation, preparation, and implementation of programs and functional areas within Commercialization, helping life sciences and healthcare technology startups accelerate from prototype to market. This role is primarily responsible for analyzing the needs of entrepreneurs and other key organizations to suggest enhancements to existing Science Center commercialization programs and new venture activities. This person will be able to identify problems and gaps in innovation, recommend creative solutions, and execute on solutions that leverage the Science Center’s partners and program participants. The Senior Program Manager works closely with the Commercialization team members, internal stakeholders and external stakeholders to manage within approved budgets and to meet timelines for assigned programs and projects. This role is execution-focused, ideal for someone with strong project management skills, a solid understanding of medical technology product development, and experience working with startups founders. The Senior Program Manager, Commercialization will have cross-industry knowledge of the needs of technology-based startup companies in the life/health sciences, physical sciences, and/or digital industries; will be a competent project and process manager with specific interest in medical technology innovation ecosystems; will be an enthusiastic program developer and manager of highly integrated networks of key people including entrepreneurs, inventors, investors, and industry professionals. The Senior Program Manager, Commercialization has internal contact with the entire staff and external contact with clients and vendors. This position has access to sensitive UCSC information and is expected to handle such information with integrity and professionalism. This position is expected to represent the UCSC in a professional manner.?The Senior Program Manager, Commercialization will report directly to the Director of Commercialization Programming. This position will participate in department activities as necessary. Essential Functions • Manage day-to-day execution of commercialization programs and startup cohorts., • Formulate, organize, and monitor?inter-connected tasks associated with assigned functions, programs and projects to ensure that Commercialization programs and activities are implemented., • Develop strong relationships with program participants, subject matter experts, and other stakeholders with the intent to provide highest quality of service and attention to detail., • Coordinate and track cross-project activities logistics for Commercialization, including program timelines, budgets, deliverables, and risks., • Manage logistics for all program components, including onsite facilities, technology, catering, and participant materials.?, • Identify problems and gaps in innovation and recommend creative solutions to enhance programming., • Coordinate and oversee speaker contracts, travel arrangements, and stipends.?, • Produce reports and/or materials to provide to leadership and external stakeholders, • Collect data and perform analyses relevant for Commercialization programs and projects., • Support grant reporting and tracking of key metrics required by funders., • Support continuous improvement of commercialization tools, playbooks, and processes., • Adhere to UCSC’s security guidelines and ensure the appropriate handling of sensitive information.?, • Facilitate and attend relevant staff meetings to promote communication and execution of goals., • Complete special projects specific to the function of the department or as needed for the department, or as directed by Science Center management., • Passion for science, technology and entrepreneurship, and a strong understanding of practices and concepts of growing early-stage technology companies. International experience a plus, • Understanding of the life cycle of a startup and the continuum of startup commercialization, • Proven expertise envisioning, planning, and implementing events., • An inclusive, welcoming, and hospitable approach – ability to build strong community while also solving problems, directly and honestly as they arise., • Outstanding written and oral communication skills, and also a skilled listener. Real, natural comfort with speaking to diverse individuals and groups, in formal and informal settings., • Ability to communicate and collaborate across business, academia, government, civil society, and other key stakeholders., • Excellent organizational, project and task management skills., • Demonstrated willingness to optimize facts, judgment, and desire to create new programs and enterprises, with an entrepreneurial and disciplined approach to “make it happen”., • Ability to manage multiple facets of event planning and implementation with strong attention to detail in an often fast-paced and constantly changing environment. Commitment to follow up and follow through., • A strong relationship with technology and utilizes the applications and tools available, • Solid understanding of customer experience, marketing, public relations, and communication tactics and ability to align these tactics with program objectives., • Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community. Minimum Experience: 5-7 years of experience in a program manager role. Experience in partnership development in facilitating start-up business growth. Operations experience in commercial product development is desired. Experience in both non-profit and for-profit organizational environments desired. Minimum Education: Bachelor’s degree required in a relevant field such as Life Sciences, Biomedical Engineering, Medical Technology, Healthcare Innovation, or Business Administration. Master’s degree (MBA, MS, MPH, or related) preferred, especially with a focus in medical technology, healthcare management, or commercialization

Job DescriptionThe Role: Dental Dreams LLC in Philadelphia, PA (Olney) is hiring Bilingual Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: • Competitive compensation, • Career mobility and advancement, • Career training and development, • Benefits package includes:, • Medical & Vision Insurance, • Free dental treatment at our locations, • PTO, • 401K Responsibilities: • Maintain a high level of customer service at all times, • Work as part of a team with emphasis on communication, • Schedule patient appointments per month and daily patient goals, • Answer phones and confirm appointments, • Greet and check-in patients, • Accurately verify dental benefits, • Maintain detailed patient records in a fast-paced environment, • Collect payments, co-payments, and deductibles, • Create insurance claims and submit pre-authorizations to insurance companies, • Pull patient charts for future appointments when necessary, • Maintain a clean and professional office environment, • Assist with presenting and/or explaining treatment plans Qualifications: • Bilingual (Spanish), • Customer Service experience, • Dentrix and/or Eaglesoft KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job Description The Role: Elite Dental LLC in Philadelphia, PA (Allegheny) is hiring bilingual Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We: Elite Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: • Competitive compensation, • Career mobility and advancement, • Career training and development, • Benefits package includes:, • Medical & Vision Insurance, • Free dental treatment at our locations, • PTO, • 401K Responsibilities: • Maintain a high level of customer service at all times, • Work as part of a team with emphasis on communication, • Schedule patient appointments per month and daily patient goals, • Answer phones and confirm appointments, • Greet and check-in patients, • Accurately verify dental benefits, • Maintain detailed patient records in a fast-paced environment, • Collect payments, co-payments, and deductibles, • Create insurance claims and submit pre-authorizations to insurance companies, • Pull patient charts for future appointments when necessary, • Maintain a clean and professional office environment, • Assist with presenting and/or explaining treatment plans Qualifications: • Bilingual (Spanish), • Customer Service experience, • Dentrix and/or Eaglesoft KOS Services Inc. / Elite Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. #HP

Job DescriptionRegional Director Location: Pennsylvania Schedule: Full-Time; 9:00 am- 5:00 pm Salary: $110,000 - $130,000 per annum About MedElite Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country. Job Summary MedElite is seeking a dynamic and experienced Region Director to oversee and manage the Provider experience and Facility/Client satisfaction. The Region Director will play a pivotal role in ensuring that MedElite is providing the necessary support to our field staff, who are supporting our client facilities through direct patient care. Responsibilities • Facilitate communication regarding policy and process updates, questions related to HTR and Care Management reports, • Work with MedElite internal teams on making adjustments when needed, based on feedback from our providers, regional representatives, and MedElite corporate office to ensure the alignment of MedElite's operational procedures with facilities' initiatives and existing procedures, • Act as the facility liaison and manage new service requests, • Act as the primary point of contact for Facility providers, including Medical Directors, Specialists, and PCPs, • Provide support for field providers regarding any matters outside of daily operations: documentation and coding questions, clarification of MedElite policies, billing questions, etc., • Conduct in-person facility site visits, on an as-needed basis, including quarterly meetings with the assigned Medical Directors, • Address provider performance and productivity based on audit results, timeliness, and quality of documentation, compliance issues, etc., • Handle escalations from the account manager related to MedElite/Infinite facilities and providers, • Confirm facility contacts and explain the role of each, e.g., Specialty Scheduling contact, HTR Reports, AI daily reports, etc., • Partner with Sales staff to support growth efforts through presentations to prospective accounts and facility assessmentsRequirements, • Active RN or NP License, • Bachelor's degree in Business, Sales, or a clinically related degree such as nursing, • Minimum 4 years of experience in supporting staff and providers in a Clinical Setting, sales experience, and/or experience as an RN/NP in a long-term care setting, • Strong leadership skills with proven experience in handling employee escalations, customer service, and problem-solving, • Strategic thinker with a passion for providing support to clinical staff and impacting outcomes for patients in a long-term care setting, • Excellent interpersonal and communication skills with the ability to collaborate effectively across diverse teams, • Demonstrated knowledge of Current Procedural Terminology (CPT) Benefits, • Health, • Dental, • Vision, • Company-Sponsored Life Insurance, • 401K, • Paid Time Off, • Commuter BenefitsWhy Work With Us?, • Make a meaningful impact in the nursing home community, • Work in a collaborative, mission-driven environment MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. Ready to Make a Difference? Apply today and help us deliver compassionate, personalized care where it matters most.

Job Description Shields Facilities Maintenance, LLC, (SFM) is seeking highly motivated applicants for a Account Manager position within the facility maintenance industry. This full-time, position offers a competitive salary with benefits and the opportunity to grow and advance within an employee-focused organization. Shields Facilities Maintenance is a national, world-class vendor management company boasting an extensive network of vendors, customized customer relationship management software, and an operations team who possess expertise and customer service skills that are second to none in the industry. We design and deliver targeted maintenance programs for national and regional retail, food service, financial, and healthcare facilities. SFM offers a comprehensive compensation package including competitive salaries, multiple healthcare plans including supplemental coverage and a 401(k) Plan with company match. We are actively seeking motivated individuals who can actively engage in our employee focused culture and make SFM better through your valuable contributions. The Account Manager will be responsible for the complete management of assigned customers, from sourcing of vendors and insurance certification, to tracking work progress at customer locations. Shields is continuously focused on expanding its roster of the finest retail clients, and the Account Manager will play a pivotal role in this growth. This is a hybrid role with 3 days working in the office and 2 days working from home. Key Job Responsibilities include: • Source and evaluate qualified competitive vendors who meet all compliance standards., • Choose the best vendors to provide needed services and manage contracts with these vendors., • Ensure compliance on an ongoing basis consistent with company and customer requirements., • Investigate issues that arise pertaining to assigned accounts, working to determine the root cause of the problem and developing a plan for resolution., • Track all open tasks and jobs, evaluating the quality of service delivery to ensure they are completed on time and to the customer's satisfaction., • Provide appropriate documentation, consistent with the scope of work and customer expectations., • Prepare relevant documentation for invoicing and manage any invoicing disputes., • Self-managed, with the ability to work with and through a team., • Proficiency in Microsoft Office, Outlook, Excel, and Word with a strong emphasis on Excel., • Ability to adapt in a fast-paced environment with excellent multi-tasking skills., • Comfort in gathering information and making decisions., • Interested in learning and growing within their career and motivated by success., • Strong drive for results., • Disciplined with strong attention to detail., • Concern for delivering work on time and to the client’s satisfaction., • A creative thinker who uses outside-the-box ideas for problem solving., • Someone who understands the importance of providing outstanding customer service to our clients.