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Internal Sales Representative Anchor Health (Brooklyn) – Sales Department About us: Anchor Health is a fast-growing home care agency that was established in 2018, and as of 2024 has nearly reached 7,000 active patients. With the growing need for homecare, we are key players in educating patients about our offering and delivering for those in need of services. We are recognized as one of the fastest-growing homecare agencies in New York because we strive to impact the communities and clientele we serve each day. About the role: As an Internal Sales Representative, you will have the exciting opportunity to impact potential patients through offering our homecare services. At Anchor, we execute multiple creative and standard lead generation strategies to produce the opportunities to convert prospects to patients. This role itself is truly for candidates that aspire to become a top sales producer within a healthcare company. Whether it is cold call outreach, or warm lead follow-ups, our team’s foundation is built on converting those leads to referrals for our back-end teams to execute on getting the patient the services they need. You can expect the environment and culture to be sales-oriented, team-focused, and full of positive energy where performance is encouraged and recognized. This opportunity presents a competitive salary and lucrative commission structure that will be discussed. Key Attributes: First 90 days (about 3 months) of employment: • This period is focused on building the initial foundation to be successful within the role and team • Extensive learning opportunities from your team members, managers and various personnel throughout the company • A “trial period” for assessing your future opportunity and fit for this role at Anchor __________________________________________________________________________________________ Detailed Day to Day for the Role • Starting off the day with high energy and a positive mindset • Connecting with team members and manager to set tasks, goals and overall agenda for our daily outreach • Utilizing CRM, Phone software and the referral reporting system to operate efficiently and accurately • Build note taking and phone etiquette skills to convert leads to clients • Reaching out to approximately 125 leads daily across our various referral sources • Daily team meetings to discuss strategy and services offerings • One on one progression-based conversations with your manager While this overview provides a helpful framework, what truly defines an extraordinary employee goes beyond specific guidelines. An exceptional employee is adaptable, resourceful, and consistently demonstrates the qualities of a team player. The responsibilities of this role may evolve over time based on the company's current needs.
Educational Alliance is seeking a highly motivated and capable People and Culture Associate to join our fast-paced and dynamic HR team. In this role, the People and Culture Associate is responsible for supporting various programs and processes within the People and Culture department. The ideal candidate is someone who is passionate about human resources and is looking for a professional challenge. You will be the first point of contact for our candidates, our new hires, our employees when they need help, and you will be at the center of creating a unique culture with top-tier talents. You will also be working with the team and providing support to team members. This role will have huge room to develop and grow into areas that the candidate is interested in developing further. Responsibilities - Manage the onboarding process for all new hires to support a smooth and compliant integration into the organization; ensure all new hires, including intra-Agency transfers, complete all required onboarding activities timely and accurately - Periodically re-evaluate the onboarding process based on feedback from end-users/new-hire surveys and provides recommendations to the People and Culture Operations Manager for process improvements. - Enter data into the HRIS platform (ADP), background check websites, job boards and other software platforms. - Draft memos for any job/status changes, employment verification letters and other general correspondence and ensure these are communicated in a timely manner. - Maintain People and Culture “intranet” site. - Provide QA/QC support to ensure all required information/documentation is completed timely and accurately. - Serve as a resource for employees who have payroll inquiries and liaise with payroll team as needed to resolve any issues. - Assist with special projects and initiatives, including creation and/or modification of process flows, standard operating procedures, FAQs, and guides. - Handle routine inquiries, correspondence and departmental administration, i.e., basic employee questions re: policy or process, benefits, organizational change administration, vacancy analysis, performance review support, exit interviews, etc. - Assist in collecting, preparing, and reviewing data for reports, programs, and other formal written communications; ensure that all reports and correspondence achieve a high level of quality. - Review and submit reimbursement requests for various programs such as tuition and healthcare reimbursements, process employee referral bonuses and additional invoices as needed, through the vendor management system. - Responsible for maintaining a broad understanding of Company policies, department procedures, etc. - Contribute to the development of communication and outreach strategies to staff by identifying frequently asked questions from multiple entities and by actively engaging P&C team, staff and managers for feedback. - Recommend change to human resources policies by observing trends and frequently asked questions from the staff - Provide other tactical support to the HR Team. Participate in work planning and scheduling. - Support HR leadership with projects and HR needs. - Perform other related duties as assigned. Job Requirements - Bachelor's degree in Human Resources Management, Psychology, Business or working experience equivalent. - A minimum of 1-2 years’ experience in Human Resources-related work required with onboarding experience. - Previous experience working with DOH, DOE, DFTA, and or, OASAS regulations preferred. - Superior administrative and computer skills with a strong knowledge and use of Microsoft Office Suite, and HRIS platforms. Prior experience with ADP Workforce Now, Perfect Forms, WordPress, Indeed, Gradar preferred. - Must have excellent interpersonal skills and an ability to build strong working relationships with all levels of employees, ensuring superior customer service. - Strong administrative skills, including organization, multi-tasking, ability to proactively follow up on ongoing projects, strict attention to detail, is accurate, inquisitive, thinks ahead and can problem solve. - Excellent written and oral communication skills; comfortable fielding difficult questions and recommending appropriate solutions. - The successful candidate will have a proven ability to work independently and as part of a team with the skill to balance multiple projects successfully. - Ability to exercise sound judgment, make effective decisions in the best interest of the organization, and maintaining required confidentiality and discretion is essential. - Bilingual (Spanish, Mandarin, Cantonese) a plus.