IT Support Specialist
6 days ago
Ontario
Job Description We have an immediate need for an IT Support Specialist that will be responsible for setting up all required company access and equipment for new employees. This is a hybrid position which requires in office two days a week located in the Ontario area. Duties and Responsibilities • Ability to provide ongoing troubleshooting and support for onboarding employees and contingent workers in the engineering department, • Ability to ensure all onboard and access activities comply with the established security, compliance, and access governance requirements, • Ability to work in a team environment, working with the hiring manager to review, validate job templates and ensure provisioning requests are accurate and complete for the employees first day, • This position will be responsible for managing access and coordinating closely with IT and cross functioning departments, • Ability to update vital reports and records, manage incoming requests, run weekly reports and support team with lingering requests, • Customer focused approach is critical as these positions support new and existing employees Education and Experience • High School Diploma or equivalent, • Three to five years with onboarding experience and activating IT software and tools, • Proficient using Microsoft applications, • Experience with SAP and SuccessFactors desired, • Helix/Remedy, and other onboarding tools desired, • Excellent communication skills with the ability to communicate with the hiring managers and IT teams, • High level of attention to detail with excellent organization and collaboration skills to effectively manage the onboarding process, • Must have strong analytical and problem-solving skills with the ability to troubleshoot and resolve issues Upon a conditional job offer, a drug test and background check will be required Compensation based on experience IT, Onboarding, problem solver, Helix/Remedy, SAP, SuccessFactors, Engineering, utilities Company DescriptionAbout us: 347 Group, Inc. provides staffing resources to a variety of industries. We have an experienced team of staffing professionals and provide a wide range of services to our clients. Visit our website us:\r\n\r\n347 Group, Inc. provides staffing resources to a variety of industries. We have an experienced team of staffing professionals and provide a wide range of services to our clients. Visit our website .