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Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
Company Description NYC IVF is a fertility clinic located in Midtown NYC. We offer the newest technologies in fertility and a holistic service menu to accommodate all types of patients. Our team of experienced professionals is dedicated to providing personalized care and support to help our patients achieve their dreams of parenthood. Role Description This is a full-time on-site role. The Practice Manager will be responsible for overseeing the day-to-day operations of the clinic, managing staff, ensuring compliance with regulatory requirements, and maintaining a high level of patient satisfaction. Our team is about 10 employees total, all of which would be your direct reports. You will be working directly under the CEO and doctor of the clinic. Responsibilities Recruit and onboard new hires Manage various projects spanning from expansion of the clinic to event planning Oversee a team of 10 employees day-to-day with the goal of optimizing productivity Maintain inventory/communicate with vendors Work with our finance personnel to ensure all insurance billing is in order Accounts payable/receivable functions Create and maintain Excel sheets for various financial needs Communicate with third parties (outside labs, engineers, etc) to maintain optimal functions Explain patients forms and financial responsibilities Manage intra-departmental issues as they arise Qualifications Experience in healthcare management, preferably in a fertility clinic or related field Strong leadership, management, and communication skills Knowledge of regulatory requirements & compliance, and insurance billing Ability to work in a fast-paced environment and manage multiple priorities Bachelor's degree in healthcare administration, business administration, or related field Authorized to work in the US An ideal candidate is a fast learner, highly organized, able to execute operations with little guidance, and very agile /comfortable using Microsoft office/basic computer applications Compensation and Benefits Salary range $80-90k depending on experience ***Max salary only considered for candidates with experience in IVF. Salary is non negotiable. Please do not apply if this does not meet your needs.*** Bonus pay Paid time off Health insurance Additional incentive awards apply Complementary services at our clinic* Tuition assistance* Profit sharing* Opportunities for career advancement with our company *Additional eligibility applies
Job Posting: Monitor Tech/Telemetry Tech Location: Queens Hospital Center, 82-68 164th Street, Queens, NY 11432 Start Date: 11/12/2024 Shift: 3:00 PM - 11:30 PM (Rotating weekends and holidays required) Contract Length: 13 weeks Pay Rate: Local: $27/hr on W2 = $1012/week Travel: $15/hr on W2 + $600 per diem = $1160/week Position Overview: Queens Hospital Center is seeking a Monitor Tech/Telemetry Tech to join our team for a 13-week contract. The Telemetry Monitor Technician is responsible for continuous observation, interpretation, communication, and documentation of cardiac rhythms. This role requires a keen understanding of medical terminology, cardiac anatomy, lead placement, and cardiac waveforms. Key Responsibilities: Continuous monitoring of cardiac rhythms and documenting observations. Communicating any abnormalities to the appropriate healthcare professionals. Ensuring proper lead placement for accurate telemetry monitoring. Knowledgeable in medical terminology, cardiac anatomy, and rhythm interpretation. Requirements: Education: High School Diploma or GED required. Experience: At least 1 year of acute care experience, including vital signs, is required. Certifications: AHA BLS Certification - Required EKG Certification - Required Telemetry Certificate Course or equivalent on-the-job training. Important Notes: Rotating weekends and holidays are required. Candidates must commit to the full schedule provided by the facility. For Immediate Consideration:. About Infojini Healthcare: Infojini Healthcare, based in Edison, NJ, specializes in healthcare staffing across the U.S., providing skilled professionals for hospitals, health centers, and long-term care settings. Apply today! Don’t miss out on this exciting opportunity! Job Types: Full-time, Contract, Temporary Pay: $25.00 - $28.00 per hour Expected hours: 37.50 per week Benefits: Health insurance Medical Specialty: Cardiology Cath Lab Critical & Intensive Care Surgery Telemetry Schedule: 5x8 8 hour shift Evening shift Monday to Friday Rotating weekends License/Certification: BLS Certification (Required) Ability to Relocate: Queens, NY: Relocate before starting work (Required) Work Location: On the road