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At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • High School Diploma or GED Preferred: • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Target base salary range is $20.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date), • Paid sick leave as determined by state or local ordinance, prorated based on start date, • Paid holidays (7 days per year, based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • High School Diploma or GED Preferred: • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Target base salary range is $20.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date), • Paid sick leave as determined by state or local ordinance, prorated based on start date, • Paid holidays (7 days per year, based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Job DescriptionDescription: Green Hill Associates Inc is seeking a Maintenance Technician for a multi-family affordable housing project. The ideal candidate is a self-driven, adaptable, individual who demonstrates humility, integrity, and possesses a strong team focus. The Maintenance Technician position is primarily responsible for maintaining the physical condition of the property per company operating and safety standards. Maintenance Technicians perform various maintenance duties including unit turns and basic plumbing, electrical, painting, appliance repairs, cleaning units and grounds, and conducting unit and property inspections. Maintenance Technicians are responsible for conducting all job duties in accordance with company standard operating procedures and safety protocols. Green Hill Associates Inc is the employing entity for Viridian Management, Inc team members. Viridian Overview: For over twenty years, the professionals at Viridian Management have been making affordable housing feel like home. Our properties provide residents with a clean, safe and comfortable environment to enjoy with family and friends. We are committed to responding quickly to the diverse needs of our residents and partners and strive to be the most conscientious property management company in the region. Location: Newport, WA - multiple properties Job Type: Full-time Schedule: 40 hours/week / Monday - Friday Compensation: $19-22/hour DOE Benefits include: • Health insurance - two plan options with $0 employee cost for base plan, • Dental insurance, • Vision insurance, • Critical Illness insurance, • Short Term Disability insurance, • Accident insurance, • Hospital insurance, • $35,000 employer-paid Life insurance plus the option to purchase additional coverage, • Employer-paid Life Flight Membership, • MetLife Pet Insurance, • Aflac, • FSA and Dependent Care FSA or HSA with employer contribution (dependent upon medical plan), • 401k with 4% employer match, • Paid Time Off (PTO) - accrued at 4.62 hours/biweekly for 40 hour/week employees, • 15 paid holidays per year, including two four-day weekends and your birthday, • Paid bereavement leave, • Paid volunteer days, • Respond to tenant / management requests and work orders for community common areas, buildings, and units in a timely manner, • Assist with the scheduling and performance of all maintenance repairs and unit turns, • Conduct and execute daily duties, work orders, and service requests etc. And document / record progress in Yardi mobile app, • Conduct daily property walks to pick up debris, animal waste, garbage dumpsters and identify health and safety issues., • Responsible for the general repair, upkeep and cleanliness of the property including grounds and all common areas, • Perform additional tasks and responsibilities requested by Site Manager or Regional Manager Desired Qualifications: • 1 year experience in property maintenance or related field, • Basic proficiency in carpentry, drywall, painting, and electrical, plumbing, appliance repair, • Basic computer skills (email, internet, etc.) and ability to learn required mobile apps, • Own tools and reliable vehicle, • High school diploma or GED equivalent., • Valid driver's license and insurance, • Legally qualified to work in the US

Job Description Who we are Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration. About the Role The level I UM Coordinator is responsible for administrative functions in processing Utilization Management (UM) organization determinations for services requiring authorization and hospital notification. Utilizing knowledge of Medicare and Medicaid guidelines to facilitate and comply with the UM processes in data entry of authorization requests, eligibility verification, benefit determinations, timely letter fulfilment, and support to UM clinical staff. To be successful in this role, you: • Have an associate degree, or an equivalent combination of education and highly relevant experience., • Have at least one (1) year of customer service experience, preferred., • Have working experience in a Healthcare setting, preferred., • Have working experience in a Managed Care setting, preferred., • Are knowledgeable of medical terminology and healthcare processes, preferred., • Performs data entry for all referral, prior authorizations and hospital notifications; attaches and/or includes clinical documents as needed., • Utilizes knowledge to determine appropriate CPT, HCPC, ICD-10 codes using CMS, NCQA and HCA criteria., • Researches and validates benefit and prior authorization requirements to determine appropriate course of action within the Care Management system., • Reviews, corrects, and approves authorization requests via the web portal; determines appropriate level of complexity and refers cases requiring clinical review to a nurse reviewer., • Reviews completed denial letters for accuracy and adherence to compliance deadlines. Edits and proofreads content for appropriate medical terminology and MCG criteria. Ensures letters are mailed within established timeframes., • Accurately applies policies & procedures, benefit and eligibility standards to all incoming requests., • Conducts research, validates data, and responds to complex inquiries from multiple sources, including but not limited to members, nurses, medical providers, customer service, operations, appeals, case management and care coordination. Escalating issues as needed., • Reporting to work on time and for all scheduled shifts is essential to this position., • Solid analytical skills and the ability to interpret, evaluate and formulate action plans based upon data., • Knowledge of care management workflow systems., • Effective verbal and written communication skills. Able to communicate with and collaborate effectively with physicians and allied health care providers., • Flexibility and willingness to work in a matrix-management environment., • Demonstrated organizational, time management, and project management skills., • Ability to multi-task and deal with complex assignments on a frequent basis., • Demonstrated proficiency and experience with Microsoft Office products., • Ability to work independently., • Collaborate with others in a respectful manner and ability to maintain confidentiality., • Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency, • Vaccination requirement (CHPW offers a process for medical or religious exemptions) The position is FLSA Non-Exempt and is eligible for overtime. Based on market data, this position grade is 37 (see full range below) and has a 5% annual incentive target based on company, department, and individual performance goals. The starting salary for this role is $21.00-$22.50 an hour. CHPW offers the following benefits for Full and Part-time employees and their dependents: • Medical, Prescription, Dental, and Vision, • Telehealth app, • Flexible Spending Accounts, Health Savings Accounts, • Basic Life AD&D, Short and Long-Term Disability, • Voluntary Life, Critical Care, and Long-Term Care Insurance, • 401(k) Retirement and generous employer match, • Employee Assistance Program and Mental Fitness app, • Financial Coaching, Identity Theft Protection, • Time off including PTO accrual starting at 17 days per year., • 40 hours Community Service volunteer time, • 10 standard holidays, 2 floating holidays Sensory*: • Extended periods of sitting, computer use, talking and possibly standing., • Simple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexion., • Frequent torso/back static position; occasional stooping, bending, and twisting. Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation. *Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation. *The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of this position. Job descriptions may be updated or changed to reflect business needs.

Job Description:\n\nDescription: Position Title: Crisis Services Clinician Reports to: Director of Clinical Services Location: Seattle, WA, In-person role Payrate: $36.16/hr, and $4/hr shift differential for graveyard shift Union Representation: Represented by OPEIU Schedule: Day Shift and After-hours. Program Summary: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. Position Summary: As a Crisis Services Clinician, you will be a qualified Mental Health Professional with comprehensive training in four essential crisis services clinical functions: Crisis Services Coordinator, Hospital Authorizer, One-Call Triage Clinician, and Mental Health Triage Clinician. Your primary responsibility will entail overseeing all activities within the phone room, working collaboratively with fellow clinical staff and paraprofessionals during each shift. Job Duties and Responsibilities: Crisis Service CoordinationSupervise Phone Workers directly and provide general oversight and direction to other staff in the phone room during scheduled shifts.Monitor and coach Phone Workers closely, assign and review tasks of Crisis Intervention Specialists (CIS), and offer consultation and direction to other clinical staff engaged in crisis room work.Provide leadership on the floor and determine when consultation from supervisors and upper managers is necessary during shifts.Monitor call queues to assign phone interventions promptly to support appropriate clinical service and meet contractual metrics.Supports the CIS with ongoing and immediate feedback as well as gives input to CIS supervisor for formal evaluation.Conducts formal evaluations of Phone Workers in a timely manner and provides ongoing feedback to Volunteer Services Manager regarding Phone Worker performances including discipline and commendation.Ensure adherence to all policies and procedures by phone room staff.Ensure delivery of services consistent with compassionate, respectful, professional, and recovery-oriented principles.Assess crisis calls, evaluate risk of harm and mental illness, and ensure implementation of best clinical intervention practices.Assist phone workers in identifying clients of agencies for which after-hours telephone support is provided or who are frequent callers of the crisis line.Ensure accurate and complete documentation of all calls in the Quality Assurance (QA) process. Mental Health TriageConduct assessments on calls to the King County Crisis and Commitment public line, evaluating the risk of harm and implementing optimal clinical intervention practices.Provide compassionate emotional support to callers while remaining vigilant regarding crisis and suicide intervention strategies.Utilize the King County Client Lookup System (CLS) to identify callers who may be affiliated with a community mental health center.Ensure meticulous and thorough documentation of all calls in the phone message log, Triage log, and our Electronic Health Record (EHR) system. Assist the Crisis Services Coordinator during peak periods and upon request, including providing guidance to phone workers with regards to sound clinical judgment during calls.Complete Sheena's law referrals from Law enforcement by conducting telephonic outreach to the person of concern or facilitating crisis services such as the mobile crisis team or Children Crisis Outreach Response System Referral. Notify the Public Mental Health Agency the person of concern is enrolled with, documenting the interaction in the Sheena's law Log forms. Hospital Diversion and Authorization ResponsibilitiesAnswers the Hospital Authorization Line, screening referrals for medical necessity eligibility using Adult and Child Level of Care Utilization Screening Systems (LOCUS and CALOCUS).Ensures accurate and thorough completion and maintenance of all necessary paper documentation and electronic data entry, adhering strictly to established policies and procedures for information gathering, consulting with psychiatrists, and documenting client acceptance or denial of inpatient level of care.Completes all authorizations within two hours of receiving complete referral information and meets all timeline requirements, completing data entry and paper document dissemination for all authorizations within daily shift.Appropriately refers requests for retrospective reviews, length of stay extensions, etc., to HA/DV Lead when appropriate.Offers assistance to the Crisis Services Coordinator during peak periods and/or upon request, which may involve providing guidance to phone workers with sound clinical judgment while they are on a call. One-Call TriageAnswer calls from first responders 24/7, ensuring timely responses to urgent situations.Gather essential information from first responders regarding the individual in crisis.Utilize ECLS/EDIE and other electronic systems to identify available supports or resources for the client.Offer diversion or less restrictive options to first responders in real-time, prioritizing client safety and well-being.Establish a warm connection to the identified resource, facilitating seamless transitions for the individual in crisis.Maintain accurate documentation in BHO log and EHR systems, ensuring thorough record-keeping and compliance with protocols.Complete notifications (via fax, secure email, or other means) to the receiving agency, facilitating smooth coordination of care.Track disposition and ongoing progress of referrals, ensuring a closed-loop referral process for accountability and follow-up. Community Consultation and LinkagesProvides professional consultation to callers on the business line regarding access to the mental health system, crisis intervention, suicide intervention, and other mental health topics as needed.Completes Electronic Client Lookup System (ECLS) search inquiries, disclosing information only to callers with the right to access ECLS information according to policy guidelines, and documents each ECLS search.Utilizes Electronic Health Record System, Carelogic, and County communication systems such as OpenBeds and ECLS Phone Message Log effectively for coordination with DCRs and Mobile Teams.Ensures completion of appropriate screening and linkage to Next Day Appointments, Children's Crisis Outreach and Response System, Mobile Outreach Team, Geriatric Regional Assessment Team, Designated Mental Health Professionals, and other outreach services for callers requesting those services.Ensures accurate and complete documentation of all activities throughout the Quality Assurance (QA) process. New Hire Training Requirements: New hires are expected to attend 3 training shifts per week onsite and will require the following online modules and shadowing shifts before starting their scheduled shifts. Your Training Coordinator will provide follow-up and additional information during your New Hire Orientation. Crisis Services Clinician Training RequirementsAttend a 4-hour listening shift onsite at Seattle office during first week.Complete 19 hours of online training modules.Complete 10 Shadowing shifts, 8 hours each onsite at Seattle office.Attend Live Training once a year. Further Training and Professional Development:Stay registered as required and remain abreast of current professional literature and developments in the mental health field.Dedicate a minimum of 12 hours of training per Full-Time Equivalent (FTE) on approved topics pertinent to job responsibilities.Regularly attend staff meetings for Crisis Services and Hospital Authorization to stay informed and contribute to team discussions. Required Skills and Qualifications:Demonstrated ability to cultivate and sustain productive working relationships.Proficiency in clinical practice, showcasing sound clinical judgment and expertise.Previous experience in a supervisory capacity, exhibiting effective leadership skills.Aptitude for thriving in high-pressure environments, adept at maintaining composure and delivering results.Collaborative mindset, capable of effectively collaborating with a diverse team of clinical professionals and volunteers.Self-reliant and capable of executing tasks autonomously when necessary.Eligibility or pursuit of Licensed Agency Affiliated Counselor Licensure or higher.Requires a Master’s degree in social sciences coupled with a minimum of two years of supervised experience working with individuals afflicted by severe and persistent mental illnesses.Preference for candidates with prior experience within the King, Clark, Chelan, Douglas, Pierce, Okanogan, Klickitat, Grant, or Skamania County Public Mental Health System. Quantity and Quality of Work/Work Habits · Consistently arrives on time for scheduled shifts and demonstrates reliability by adhering to assigned work hours. · Adheres to organizational personnel policies and procedures, ensuring compliance with established guidelines and protocols. · Communicates clearly and effectively, both in written and verbal forms, ensuring messages are concise, accurate, and comprehensive. · Cultivates genuine relationships by fostering cooperation, addressing conflicts openly and honestly, and embracing constructive feedback. Demonstrates respect for colleagues, volunteers, and clients/customers. · Appropriately engages with supervision, seeking guidance and support when needed to enhance job performance and effectiveness. · Actively contributes to fostering a positive work environment through collaborative decision-making, fostering team cohesion, and providing encouragement to colleagues and volunteers to achieve excellence. · Demonstrates proactive problem-solving skills by identifying issues and offering constructive solutions to address challenges within the work environment.Requirements: Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates.This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request. Technology Requirement:Smart phone with ability to download the Microsoft Multi-factor Authentication (MFA) application. For Remote / Hybrid positionsHigh speed internet (wired ethernet connection preferred). No Cellular or Hotspots.A quiet and confidential designated working area. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction.This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities.Excellent medical, dental, and vision coverageAnnual wage increasesGenerous Paid Time Off & 12 Paid HolidaysDiscount on ORCA transit passFree Parking & Flexible SchedulesGrowth opportunitiesSelf-care tools & weekly check ins with your supervisor Voluntary BenefitsShort-term and long-term disabilityFlexible Spending Accounts (FSA)403B Retirement Plan Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job Description This position is available fully remote in Washington state. Who we are Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration. Our commitment is to: • Strive to apply an equity lens to all our work., • Reduce health disparities. The Level I Utilization Management Clinician performs utilization review for medical or behavioral health requests using utilization review criteria, technologies, and tools. Identifies, coordinates, and implements high quality, cost-effective alternatives when appropriate to the patient’s condition. Supports physician decision-making, working collaboratively with all members of the health care team, the patient, the patient’s family, co-workers, and internal and external customers to achieve optimal patient outcomes. Ensures members have timely access to care and supports during transitions between levels of care. Understands and effectively communicates requirements and follows Community Health Plan of Washington (CHPW) policies and procedures. To be successful in this role, you: • Have a bachelor’s degree in a relevant field or an equivalent combination of education and highly relevant experience., • Have a current, unrestricted license as an RN or LPN., • Have at least two years clinical experience in either a physical health or behavioral health setting., • Conduct review of hospital notification or prior authorization care requests against established clinical guidelines and health plan policies., • Collaborate with facilities to perform discharge planning., • Provide coordination support to members transitioning between care settings or returning home from a hospitalization. Identifies member needs and provides support to ensure necessary services are available during the transition period., • Collaborates with providers, office staff, and Care Coordination team to assure coordination of care in a timely manner according to contractual and regulatory timeframes., • Identifies, coordinates, and ensures high quality care and appropriate care by focusing on supporting access to care and services across the continuum of care in accordance with the patient’s medical needs., • Identify potentially unnecessary services and/or delivery settings and recommends appropriate alternatives., • Identifies and determines medical necessity of out of network (OON) requests for services., • Assures referrals are complete and enrollment/eligibility benefits verified, prior to authorizing care., • Delivers timely written notification to patient or family members and communicates with members of the health care team., • Prepare cases that do not meet medical necessity or criteria for medical director review., • Communicate effectively with medical director regarding identified variances within the case against criteria utilized for medical review., • Regularly communicates with the UM Manager, Medical Director, physician advisor/reviewer and primary care physician for support, problem resolution and notification of decertification and appeals., • Using established screening tools, identify candidates and recommend enrollment into care management and disease management programs., • Identify quality of care issues and report for investigation per CHPW's policy., • Participates as part of the care management team; works collaboratively with all department staff., • Reporting to work on time and for all scheduled shifts is essential to this position., • Ability to effectively manage and maintain quality standards for high volume of authorization., • Ability to work independently., • Effective written and verbal communication skills; able to communicate with and collaborate effectively with physicians and allied health care providers., • Knowledge in criteria set, including MCG, InterQual, ASAM, and LOCUS preferred., • Ability to multi-task and deal with complex assignments with competing priorities on a frequent basis., • Perform all functions of the job with accuracy, attention to detail and within established timeframes., • Effective analytical skills and the ability to interpret, evaluate and formulate action plans based upon data., • Experience in care management workflow systems., • Flexibility and willingness to work in a matrix-management environment., • Demonstrated organizational, time management, and project management skills., • Demonstrated proficiency and experience with Microsoft Office products., • Ability to present in a group setting., • Willingness to be part of a collaborative and dynamic clinical development team. As part of our hiring process, the following criteria must be met: • Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency., • Vaccination requirement (CHPW offers a process for medical or religious exemptions) The position is FLSA Non-Exempt and is eligible for overtime and has a 10% annual incentive target based on company, department, and individual performance goals. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s job-related knowledge, skills, and experience among other factors. CHPW offers the following benefits for Full and Part-time employees and their dependents: • Medical, Prescription, Dental, and Vision, • Telehealth app, • Flexible Spending Accounts, Health Savings Accounts, • Basic Life AD&D, Short and Long-Term Disability, • Voluntary Life, Critical Care, and Long-Term Care Insurance, • 401(k) Retirement and generous employer match, • Employee Assistance Program and Mental Fitness app, • Financial Coaching, Identity Theft Protection, • Time off including PTO accrual starting at 17 days per year., • 40 hours Community Service volunteer time, • 10 standard holidays, 2 floating holidays Sensory*: • Extended periods of sitting, computer use, talking and possibly standing, • Simple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexion, • Frequent torso/back static position; occasional stooping, bending, and twisting. Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.

Job DescriptionWho You Are You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all. Does this sound like you? If so, we should talk. Who We Are At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future. For us, that's just an Honest day's work. Your Role The Physician Practice Partner (PPP) will be a relationship builder, facilitator, and change agent supporting the partnership between Honest Health and our partner practices. Your focus will be on helping practices improve their performance in value-based care, aligning with Honest's quadruple aim of improving quality, reducing costs, enhancing patient satisfaction, and promoting the wellbeing of physicians and care teams. You'll work directly with physicians and practice managers, fostering relationships and offering best-practice guidance to achieve high performance in these areas by utilizing Honest programs. The position is remote, but you must be located in or near Seattle, WA due to the frequency with which you will be engaging with local practices. You will travel up to 70% of the time, frequently visiting assigned practices in person. You'll provide scorecards showing performance opportunities, assist practices in understanding their data, and offer guidance on how to meet key performance metrics related to clinical guidelines, operational processes, and financial outcomes under value-based care. Primary Functions of the Physician Practice Partner Include: • Build and maintain strong and collaborative relationships with clinical partners including primary care providers (PCPs), practice managers, and other key stakeholders across integrated networks. Stakeholders may include personnel at skilled nursing facilities (SNFs), specialist practices, and hospital systems., • Utilize in-person, electronic, and/or telephonic outreach to an assigned portfolio of practices, consulting and discussing relevant information in a concise and influential manner to providers and other stakeholders., • Assist with onboarding practices to Honest services and influence the successful operationalization of programs while driving your assigned practices toward shared goals and outcomes., • Educate practices on value-based care opportunities and activities that drive toward optimal cost efficiencies and patient outcomes., • Be accountable for achieving key performance metrics for assigned practices for utilization, cost of care, documentation, and quality., • Utilize data to prioritize practice work and develop performance strategies that drive improvements in value-based care programs and outcomes., • Communicate Honest Health programs/services to the partners' practice engagement teams and coordinate performance tactics across value-based contracts., • Be the practice point of contact and resource for all Honest operational issues including back office, population health tool support, incentive, quality and CDI questions., • Maintain accurate documentation on provider engagement and network efforts including contractual documents and Customer Relationship Management (CRM) inputs, as needed., • Partner with Honest Health's clinical team to support care team objectives related to network goals., • Show proficiency in Honest Health's business model and speak to insights based on performance data in provider-facing meetings., • Collaborate cross-functionally internally to identify trends, areas for process improvement, and relationship-building opportunities., • Provide reports and updates, as needed, to the Director of Market Operations., • Perform other related responsibilities as assigned. How You Qualify You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities. • Bachelor's degree in healthcare administration or related field is preferred; 4+ years of experience in practice management and/or as a physician specialist in a health system or independent physician association (IPA) may be considered in lieu of a bachelor's degree, • Master's degree in related field is considered a plus, • 5+ years of experience in a healthcare environment, experience successfully engaging PCPs, specialists, and health systems required; experience with value-based care models preferred, • Proven work experience as a Practice Manager or a similar role in healthcare management, • Strong knowledge of clinic operations, medical office management, and experience in clinical supervision and staff management, • Strong knowledge of value based care key performance metrics and clinical performance management including coding, quality and billing, • Proven ability to analyze and interpret reports to identify opportunities for practice success, effectively communicate key components of performance, and translate performance opportunities into practice action plans, • Demonstrated understanding of the healthcare delivery system and value based-care, • Comfortable and productive in a remote work environment, with up to 70% travel to local provider sites., • Ability to travel frequently to assigned physician practices and demonstrate executive presence in meetings and presentations; practice portfolio may vary based on complexity, but is expected to be approximately 20- 25, • Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity, • Ability to manage multiple priorities and keep up with Medicare policies, processes, and procedures, • Ability to arrange and consistently travel to various work sites, as well as possess and maintain a valid driver's license in your state of residence and motor vehicle insurance, • Exceptional verbal, written, and interpersonal communication skills required, • Resilience and adaptability that will arise with daily interactions with providers, • Effective organizational and time management skills, • Detail-oriented, mission-driven, entrepreneurial, and operates with a sense of urgency The base pay range for this role is $94,300.00 - $108,400.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package. How You are Supported Full time team members may be eligible for: Competitive Compensation • Attractive base salary with performance-based bonuses and rewards, • Flexible health, dental, and vision insurance options tailored to your needs, • Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants, • 100% company-paid short-term disability and life insurance, • Generous paid time off, including vacation, sick leave, and paid holidays annually, • Two paid volunteer days to support causes you're passionate about, • Robust onboarding program and ongoing training opportunities, • Paid parental leave for new parents, • Dependent care flexible spending accounts, • Work alongside professionals who share your commitment to Honest's high-quality, value-based care model, • Team member recognition programs Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics. Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a case-by-case basis. Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended. To safeguard your personal information, Honest Health will never ask for confidential details—such as social security numbers, bank accounts, or routing numbers—before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform. We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at .