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We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Full job description The journey of HAND Hospitality began with the making of hotspot Korean gastropub, Take31, on East 31st street. Since 2011, HAND has played an active role in expanding Korean and Japanese cuisines in Midtown, New York. The diversity within the group gives tremendous insight to varied Asian cultures, which helps create the basis of each project. It allows us to expand and share our community with others. We are always looking to add self driven talent, with the right attitude to join our hospitality team. With those traits, we are confident we can help you reach your full potential. For HAND, it’s not just about seeking “high quality" staff—It’s about sharing our ideas, our concepts, our thinking and emotionally connecting with each other. We are excited to grab your hand and grow together. Nestled in New York’s East Village, ARIARI is a Korean restaurant inspired by the port city of Busan, known for its fresh seafood and comforting Korean dishes. ARIARI is a native Korean word that means 'Pave your own way.' We’re proud to be paving our own track, introducing our unique interpretation of Korean gastronomy to New York. We hope to delight those new to the culture and spark feelings of nostalgic joy for those who are familiar. Enjoy the essence of Busan at ARIARI! We are currently seeking a Server to join ARIARI. We are looking for an individual with the following: -Proficiency In Steps of Service -Positive Attitude At All Times -Punctualuality Is Key -Very Good At Communicating With The Team -Creative Problem Solver -Professionalism Is A Must -Prior Serving Experience -Must Be Able To Work Minimum 3 Days A Week -Must Be Eligible To Work In The United States -Knowledge Of Korean Food And Culture Is A Plus -Bartending Experience Is A Plus The journey of HAND Hospitality began with the making of hotspot Korean gastropub, Take31, on East 31st street. Since 2011, HAND has played an active role in expanding Korean and Japanese cuisines in Midtown, New York. The diversity within the group gives tremendous insight to varied Asian cultures, which helps create the basis of each project. It allows us to expand and share our community with others. We are always looking to add self driven talent, with the right attitude to join our hospitality team. With those traits, we are confident we can help you reach your full potential. For HAND, it’s not just about seeking “high quality" staff—It’s about sharing our ideas, our concepts, our thinking and emotionally connecting with each other. We are excited to grab your hand and grow together. Nestled in New York’s East Village, ARIARI is a Korean restaurant inspired by the port city of Busan, known for its fresh seafood and comforting Korean dishes. ARIARI is a native Korean word that means 'Pave your own way.' We’re proud to be paving our own track, introducing our unique interpretation of Korean gastronomy to New York. We hope to delight those new to the culture and spark feelings of nostalgic joy for those who are familiar. Enjoy the essence of Busan at ARIARI! We are currently seeking a Head Bartender to join ARIARI. We are looking for an individual with the following: -Must have open availability -Proficiency In Steps of Service -Knowledgeable On Wines, Spirits, Classic Cocktails -Positive Attitude At All Times -Punctualuality Is Key -Very Good At Communicating With The Team -Creative Problem Solver -Professionalism Is A Must -Prior Bartending Experience -Must Be Able To Work Minimum 3 Days A Week -Must Be Eligible To Work In The United States -Knowledge Of Korean Food And Culture Is A Plus Job Type: Part-time Pay: From $16.00 per hour Benefits: Employee discount Flexible schedule Restaurant type: Casual dining restaurant Shift: 8 hour shift Evening shift Night shift Weekly day range: Weekends as needed Experience: Restaurant experience: 2 years (Required) Serving: 2 years (Required) Customer service: 2 years (Required) Asian Restaurant: 1 year (Required) Shift availability: Night Shift (Required) Work Location: In person
As a Waiter / Bartender at Local 92, you will play a crucial role in delivering an unmatched dining and drinking experience. You'll bring energy, expertise, and a personable approach to serving our guests, ensuring their time with us is memorable. Your knowledge of our menu, ability to handle busy shifts, and passion for hospitality will make you an invaluable member of our team. Key Responsibilities: - Provide exceptional table service and bar experiences to guests. - Demonstrate extensive knowledge of our menu, with a focus on our sharing plates and cocktail offerings. - Engage with guests to create a vibrant and enjoyable atmosphere. - Manage high volumes of diners and bar patrons efficiently. - Participate in the ongoing development of our cocktail menu. - Ensure all guests have a unique, fun, and one-of-a-kind experience. Required Skills and Qualifications: - 2+ years of experience in a waiter/bartender role, preferably in a fast-paced restaurant or bar environment. - Proficient in mixology, with a track record of crafting innovative cocktails. - Excellent communication and interpersonal skills, with the ability to engage positively with guests. - Capable of managing large groups and private events with professionalism and ease. - A vibrant, social, energetic, and knowledgeable approach to service. Desired Traits: - A genuine enthusiasm for hospitality and creating memorable guest experiences. - A team player, willing to support colleagues and contribute to a positive working environment. - Flexibility to work various shifts, including weekends and holidays, as required.
As a Waiter / Bartender at Local 92, you will play a crucial role in delivering an unmatched dining and drinking experience. You'll bring energy, expertise, and a personable approach to serving our guests, ensuring their time with us is memorable. Your knowledge of our menu, ability to handle busy shifts, and passion for hospitality will make you an invaluable member of our team. Key Responsibilities: - Provide exceptional table service and bar experiences to guests. - Demonstrate extensive knowledge of our menu, with a focus on our sharing plates and cocktail offerings. - Engage with guests to create a vibrant and enjoyable atmosphere. - Manage high volumes of diners and bar patrons efficiently. - Participate in the ongoing development of our cocktail menu. - Ensure all guests have a unique, fun, and one-of-a-kind experience. Required Skills and Qualifications: - 2+ years of experience in a waiter/bartender role, preferably in a fast-paced restaurant or bar environment. - Proficient in mixology, with a track record of crafting innovative cocktails. - Excellent communication and interpersonal skills, with the ability to engage positively with guests. - Capable of managing large groups and private events with professionalism and ease. - A vibrant, social, energetic, and knowledgeable approach to service. Desired Traits: - A genuine enthusiasm for hospitality and creating memorable guest experiences. - A team player, willing to support colleagues and contribute to a positive working environment. - Flexibility to work various shifts, including weekends and holidays, as required.
Job Type: Full-time Our atelier team is eager to welcome new members of our sales team at the most exciting time in our company’s history. As one of our teammates, you will have access to the most prominent designers, architects, and luxury home specialists seeking high-end rugs for their projects. Our showroom is expansive, and our team is made of smart, capable professionals with a great energy—eager to teach you our craft hands-on. Candidates with strong trade relationships are exciting, but we’re happy to train candidates with any level of experience who are passionate about home furnishings, design, and the high-end market. Responsibilities: - Becoming familiar with our new and existing collections and samples, along with an awareness of major high-end brands in the art, design, fashion and furniture industry - Managing accounts personally and servicing them professionally - Bringing in new accounts through any traditional and creative new methods - Present on social media and passionate to explore its potential as a networking resource and educational tool - Excited to be hands on in our creative den, while constantly encouraging its energy and offering ideas to keep an organized, engaging look and feel to our home - Present on social media and passionate to explore its potential as a networking resource and educational tool - Excited to be hands on in our creative den, while constantly encouraging its energy and offering ideas to keep an organized, engaging look and feel to our home - Working with other sales specialists, and our Phenom, on collaborative projects - Maintain regular contact with designers to keep them updated of new additions to the collections for potential projects - Expand connections with design professionals and network at design events/exhibitions to nurture strong relationships Experience and Skills - 3-5 years of sales experience in our field or a relevant discipline(s) - A skilled researcher and avid reader of trade publications, able to stay current with our competitors and trends in design, home furnishings, fashion, art, social media etc. - Fluent in written and spoken English, with clear and concise communication skills - Exceptional interpersonal skills and a kind demeanor with all colleagues, both teammates and clients alike - Passionate for home furnishings, design, color, art and craft - Multitasking and keeping track of long-term custom projects - Hardworking, patient, and service-oriented during projects with many moving parts - Excited to collaborate, and encouraging teamwork in group projects - Social media enthusiasts, able to maintain a presence on the best platforms - Familiarity with basic systems like Mac OS and Google Suite, and a willingness to learn new systems as we grow - Proactive in every task, taking initiative and giving your all every time - Prompt, with exceptional time management and organization skills Benefits: - Strong base salary + commission structure, based on experience - Health insurance - PTO - An ample budget for travel, hospitality and other entertainment-related expenses About Our Company Celebrating our 44th anniversary, Rug & Kilim’s award-winning team has been a staple for designers with our vast archive of modern and custom in-house designs, complemented by a rich selection of antique, vintage, and Kilim rugs. Under phenom Jahanshah Nazmiyal, our New York showroom continues to flourish with an ever-growing collection—including the largest international assortment of Kilims. With an eye for beautiful things and a wealth of experience, Jahanshah personally selects each new piece and oversees bold new designs in our collections. He and his designers work with the utmost variety of exotic yarns and weaving techniques to refine our craft and pioneer new collections on the cutting edge. With these goals in mind, Jahanshah strives to surround himself with like minds and energized, talented individuals to exact his vision. Integral to our legacy are Jahanshah's two remarkable sons, Cyrus Nazmiyal and Sina Nazmiyal, whose entry into the fold heralded not only continuity but a promise of even greater heights. Cyrus Nazmiyal’s presence since 2018 has been a catalyst for remarkable growth, reflecting our unwavering commitment to excellence. From the latest contemporary to the most storied antique, every piece is selected for rarity, cultural significance, and lasting beauty. More than storytellers or historians, we are artists, dedicated to providing the very best—from antique to modern and everything in between. Hours: Monday-Friday, 9 a.m. - 6 p.m. Pay: $50,000.00 - $100,000.00 per year Shift: 8 hour shift Weekly day range: Monday to Friday
Summary: The OASAS Transitional Safety Housing Program provides individuals with an extension of supportive case management services for 9-12 months, enabling them to actively pursue permanent housing. The Case Manager will be responsible for case managing clients in our OASAS funded Transitional Housing Program. Responsibilities: - Assist clients in working towards securing more permanent housing within the 9 month time frame which the program dictates. - Assist clients in the design and implementation of individual service plans that reflect mutually agreed upon short and long-term goals. - Assist clients in learning or refining the skills necessary to maintain their own housing which may including budgeting and money management, apartment upkeep and maintenance, employment, etc. - Assist clients in obtaining and maintaining all government benefits/entitlements and services when necessary. - Make appropriate referrals, such as medical care, mental health services, vocational services, recreational activities and substance abuse. - Conduct at least once a month home visits. - Accompany clients to appointments (medical, mental health, housing interviews, etc). - Coordinate care with outside providers (addiction treatment, mental health, child welfare, benefits, etc). - Maintain an accurate, confidential and current chart on all clients on caseload. - Attend regularly scheduled supervision meetings with Program Director. - Participate in Team Meetings and other Division meetings as scheduled. Qualifications - High School Diploma/GED required, Bachelor’s or CASAC/CASAC-t a plus - Case management experience a plus especially working with individuals with a substance use disorder - Clean and valid driver’s license required - Must be able to establish workload priorities and balance diverse duties - Must have excellent communication skills, both orally and in writing, with individuals and groups regarding confidential, complex and sensitive issues Benefits: - Health, Dental and Vision Insurance, and more - Competitive PTO and employee perks/benefits - 403 B - EAP
SUMMARY: Provides support and follow-up to clients in our Recovery Program. Responsibilities: - Provide recovery support to clients by sharing life experiences. - Document in Foothold EHR system the services provided to clients. - Attends supervision with the supervisor once a week - Escort clients to appointments, as needed. - Support program participants in pre-crisis or crisis situations. - Teach participants recovery skills, based on shared life experiences. - Help participants transition through the recovery process. - Share information with participants about benefits, entitlements, and other supports. - Provide outreach to help participants connect with desired services. - Link participants with needed community resources and treatment services. - Provide peer mentoring services; co-facilitate groups and train clients in Narcan administration. - Engage and support clients in the Staten Island treatment court. Qualifications - High School Diploma/GED required. - One year of recovery time and CRPA/Certification as a Recovery Peer Advocate (Substance Abuse) required, or CRPA-p. - Experience with outreach and substance use disorder (SUD) clients. - Must be willing to disclose lived experiences in mental health, substance abuse, and/or criminal justice. - Must be able to navigate the public transportation system. - Bilingual Spanish/English a plus. - Must have exceptional communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues.
SIGN ON BONUS OF UP TO $3,000 AVAILABLE FOR QUALIFIED CANDIDATES! SUMMARY: The Substance Abuse Counselor will conduct services within our OASAS licensed substance abuse outpatient recovery program. The Counselor will meet with clients individually and in group settings as required. ** ** RESPONSIBILITIES INCLUDE: - Conducting groups for clients who are working towards and/or maintaining abstinence, which includes using evidence-based curriculum and focusing on topics such as anger management, parenting, co-occurring disorders, spirituality, men's and women's specific issues as well as general recovery topics. - Conduct detailed alcohol and drug assessments in order to determine immediate and long-term service needs for the development of a comprehensive treatment plan. - Conduct screenings, brief assessments, and intakes which include entering all screening assessment, and intake data into our Electronic Health Record (AWARDS) system with the accompanying progress notes. - Conduct individual sessions, as required, according to the client’s treatment plan and complete progress notes in accordance to charting requirements. - Work as part of a full treatment team which includes counselors, peers, nurse practitioners, medical doctors and clinical director in order to provide the highest quality of service to our clients. QUALIFICATIONS: - CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. - Spanish speaking a plus. - A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. - Knowledge of motivational interviewing and the stages of change as well as person-centered practices. - Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. - Knowledge of OASAS 822 outpatient program a plus. QUALIFICATIONS: CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. Spanish speaking a plus. A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. Knowledge of motivational interviewing and the stages of change as well as person-centered practices. Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. Knowledge of OASAS 822 outpatient program a plus.
Summary: The LPN will work under the supervision of a registered nurse and program director to conduct health screenings, health monitoring and general health services for clients enrolled in our PREP Center program. This is a 20 bed medically monitored withdrawal and stabilization program. Responsibilities: Conduct onsite health services in a 24 hour, 7days week residential facility. Ensure health services are provided in accordance with regulatory and agency requirements. Health Monitoring pre-admission and ongoing withdrawal symptoms and health screenings. Communicate client information with RN and Intake staff on assessment results. Conduct admission clinical health screening and/or health evaluations and follow-up withdrawal symptom screening; consult with RN/MD for admission decision. Communicate to MD all client medical concerns and health referral needs. Document all clients' services in the electronic health records in a timely manner in compliance with Medicaid billing, OASAS/DOHMH, and other regulatory requirements. Provide Basic wound care including cleaning arid bandaging injured areas. Conduct and record client daily vital such as blood pressure, temperature, and weight. Report all high results to RN. Conduct monitoring of health indicators identified through a physical examination and/medical or other health screening. Administers and monitors client daily medication as prescribed by a physician. Orders medication prescriptions and logs in medication records as required. Giving injections of medication. Ensure proper medication storage and safety, conduct injections, update and maintain client injection episodes in the medication logbook. Conducts and logs daily medication, laboratory refrigerator, and other temperatures as required. Conduct smoke cessation sessions and monitor client use of NRT supports. Conduct small group health sessions and focus on 1) educating clients on medication and treatment compliance strategies, 2) educating clients on disease/health disorders, 3) providing smoke/tobacco cessation interventions/education. Conducting intermittent health screenings to measure changes in health status/indicators. Qualifications: Valid LPN Licensed by NYS Department of Education. Licensed Practical Nurse with at least two years post-licensure providing nursing care in hospital and/or clinic setting. Working knowledge and experience working with substance-using clients and clients with co-occurring disorders. Experience conducting health screenings in mental health, health, and substance abuse areas. Experience conducting group health education sessions. Familiarity with trauma-informed environments. Experience with clinical documentation, use of electronic health records systems, and Medicaid billing procedures needed.
SUMMARY: The part-time Bilingual Substance Abuse Counselor will conduct services within our City Sanctuary Facilities under the direction of our OASAS licensed substance abuse outpatient recovery program. The Counselor will meet with clients individually and in group settings as required. RESPONSIBILITIES INCLUDE: - Conducting educational groups for clients who may not understand their own or their loved ones addictions as well as for clients who are working towards and/or maintaining abstinence, which includes using evidence-based curriculum and focusing on topics such as anger management, parenting, co-occurring disorders, spirituality, men's and women's specific issues as well as general recovery topics. - Conduct detailed alcohol and drug assessments in order to determine immediate and long-term service needs for the development of a comprehensive treatment plan. - Conduct screenings, brief assessments, and intakes which include entering all screening assessment, and intake data into our Electronic Health Record (AWARDS) system with the accompanying progress notes. - Conduct individual sessions, as required, according to the client’s treatment plan and complete progress notes in accordance to charting requirements. - Work as part of a full treatment team which includes counselors, peers, nurse practitioners, medical doctors and clinical director in order to provide the highest quality of service to our clients. QUALIFICATIONS: - CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. - Spanish speaking, reading and writing required.. - A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. - Knowledge of motivational interviewing and the stages of change as well as person-centered practices. - Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. - Knowledge of OASAS 822 outpatient program a plus.
SUMMARY:Program Supervisor for an OASAS licensed 822 clinic. Responsible for some managerial and all clinical operations of the clinic.Knowledge and experience with OASAS 822 Regulations out-patient operations.Assist with ensuring that all programmatic goals are being achieved including but not limited to revenue generation and all fiscal goals, units of service, census size, staff productivity, etc.Work with Billing Team to ensure that all revenue generating goals are being achieved including correct and timely documentation by staff and oversight of clinic specific client entitlements.Maintain and develop the clinic services, within OASAS guidelines, to not only meet the current client needs but to also assist with the growth of the program and the increase of the census.Coordinate with other programs within the agency as well as outside service providers to create referral services into the clinic as well as to foster good relations.Review and audit of clinical records to include chart completeness and quality of service delivery.Ensure that all documentation meets OASAS and OMIG requirements.Review, approve and sign all recovery treatment plans in a timely manner.Complete all service tracking forms to monitor staff productivity and ensure that levels of service are met.Provide administrative oversight to the program including management of staff time and attendance in Paycom, petty cash accounts and metro card accounts.Supervise clinical staff including individual and group supervision of substance abuse counselors, peers and task supervision of interns.Assign cases; ensure proper workflow, and monitor caseload size. Ensure all client enrollment is kept up to date in the agency EHR.Carry a small caseload, if necessary, and provide client services when necessary to ensure services are not interrupted.Assist with the reporting and action of any Human Resource issues as needed; including onboarding of new staff, engaging in HR guidance process, staff evaluations, as well as ongoing staff development training.Qualifications:Bachelor’s Degree with CASAC-Advanced required. Appropriate Master’s level degree with a CASAC-t accepted as well.Experience working in an OASAS 822 program is needed.A minimum of 2 years of supervisory experience is preferred.Must have exceptional communication skills both orally and in writing, as well as excellent computer skills.Must be able to navigate and work within an Electronic Health Records system (EHR).Flexible work schedule available including a hybrid schedule which includes at least 1 day to work from home.
Description Work Schedule: Part-time Sat-Sun 8:30-4:30, suggested hours, but can be flexible. Work Schedule: Full time, Monday Friday or Tuesday thru Saturday schedule, 10:00 a.m. - 6:00 p.m. with flexibility for one evening shift. We are seeking a Social Worker who will work in our licensed 820 certified program providing services for withdrawal management including stabilization and rehabilitation. This is a twenty-bed, residential treatment program. The Social Worker will maintain a caseload of clients with mental health disorders and clients who request family counseling. RESPONSIBILITIES: Administer Mental Health assessment tools and enter data into the electronic case record ( AWARDS). Complete progress notes within the required time for every service rendered. Complete a service plan and make referrals to additional services as needed. Conduct group Counseling - and small process groups as needed to focus on mental health and substance use disorders, stress management, and communication skills. Experience with 2010E documentation and approval. Conduct family counseling sessions for clients and family members as requested Up to $3000 sign on bonus. Qualifications Licensed Master Social Worker or Licensed Mental Health Counselor with at least two years of work-related experience in counseling mental health and dually diagnosed clients. Must have experience with diverse adult populations, ability to perform therapy sessions in line with best practices and theoretical models. Must possess the ability to prepare client care forms accurately and in a timely manner. Must have good time management skills. The ability to work independently, schedule clients, and follow-up on clients' care as well as the ability to work as a member of a multidisciplinary team is needed.
Summary: The housing Specialist is responsible for assisting and supporting clients in housing resources, benefits, and placement through the entire treatment experience from admission to discharge; Connects and engages the client to housing resources and support services to aid continuity of care and self-sufficiency post-discharge, monitors the course of treatment for each client in a pro-active manner to minimize the barriers that might compromise the client's treatment and post-treatment living environment. This position requires a strong knowledge of appropriate personal and clinical boundaries, a consistently positive attitude, and the ability to deal with difficult, uncertain, and stressful situations in a positive manner. Provides direct housing casework services to clients living with substance abuse histories in our inpatient substance abuse rehabilitation program. Responsibilities: Conducts client housing needs and risk assessment to determine client housing histories and requirements needed during treatment and post-treatment. Collects client data and connects the client to housing entitlements; follow-up with processing and approval for housing readiness Conducts housing services orientation and referrals. Meet with clients on caseload according to regulations and policy to identify client housing needs and progress towards meeting housing goals. Assist client with creating an individualized housing case management plan that will outline the client's goals and housing objectives, as part of the multidisciplinary team. Conducts individual and group services in accordance with a treatment plan including housing options, housing entitlements, benefits, and community resources. Assist with client crisis; communicates with managerial, clinical, and support staff when clients' needs demand additional monitoring or attention when experiencing a crisis, etc. Ability to redirect and de-escalate crisis situations, conduct emergency management, and has an understanding of proper emergency procedures. Document all client care in EHR and records/reports all client/staff incidents as required. Meets with the client according to the care plan to review and discuss discharge plans, continuing care, and community resources needs (continued treatment, entitlements, housing, etc.) Create community housing and entitlement resource banks, make client referrals, and follow up on all referrals. Escort client to appointments as needed. Conduct post-discharge follow-up and document all in the client record and reporting forms. Maintain the charts of clients in accordance with OASAS and agency requirements; Participate in weekly Clinical Team Meetings. Qualifications: Bachelors Degree in social services, counseling, or related area required. Housing case management experience needed. Minimum of two years housing case management experience working with the substance abusing and/or homeless populations preferred. Bilingual Spanish/English preferred. Must have exceptional communication skills both orally and in writing, with individuals and groups regarding confidential and sensitive issues.