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COMPANY OVERVIEW Inspired by memories of the South of France... Discover our original selection of the simplest, most delicious pastries that are true to my heart. Handcrafted right here at the Pâtisserie, with fresh natural ingredients, and an authentic taste that is not too sweet, but just right. And when in Provence, the savory selection, full of tasteful flavors, is also that singular experience, that luxury of simplicity. Welcome to our Maison. Pâtisserie Vanessa is a Pâtisserie Luxury Brand, based in New York and rapidly growing, with truly unique philosophy and product offer, through strategic segments of activity: in-store, online, and corporate. MARKETING & OPERATIONS ASSOCIATE JOB DESCRIPTION With an independent, result-oriented approach, the Marketing & Operations Associate will drive the planning and implementation of the following objectives, in close collaboration with the two company Owners. The dedicated, hard-working candidate with a passion for being part of building a brand and business, and the ability to be creative and analytical while ensuring smooth and fast-pace execution, will be able to make this their dream job, become part of an ambitious, tight-knit, high-expectation but team-spirited environment, and have the unique opportunity to work very closely with the business Owners. 1 - The critical growth of the company’s online business through owned site, 3rd party platforms, pre-orders, as well as corporate partnerships & prospecting, and nationwide shipping. - Ensure achievement of monthly digital sales as per set company budget. 2 - The planning and execution of high touch, luxury brand Marketing plans to further develop our holistic brand impact: awareness, customer base, traffic, engagement, conversion, and loyalty. Plans to include physical and digital tools, 360, from site updates to organic and paid social media, merchandising / planogram management, email blasts, direct marketing, etc. 3 - The elevated execution of the day-to-day operations and customer experience, with a consistent delivery of best-in-class quality, luxury image, and high touch service. REQUIREMENTS The successful candidate will be a self-driven talent with an impeccable work ethic, motivated by concrete achievements. At minimum, a first, solid experience in e-commerce marketing with a clear commercial approach and the ability to deliver strong sales results is critical. A high work rate, true attention to detail with luxury engagement approach and solid organizational skills are essential. The successful candidate will also show a strong balance of analytical and creative skills, in addition to the ability to juggle calendar planning and execution with focused resources, and to balance Marketing and E-Commerce functions with high touch Operations Coordination, day-to-day. A passion for the luxury environment and/or the Specialty food / Pâtisserie / French Food universe is key. Direct report: the position will be supported by a full-time intern from a high-level business school. A first people Management experience is strongly preferred. JOB SPECIFICS Job specifics including but not limited to - Marketing 360 calendar: strategic planning and execution o New launches, re-formulations, channel expansions, 360 communications - E-commerce o Reach sales growth objectives consistently o Traffic, engagement, conversion: analyze and activate growth o Customer database management o Email blast: planning, creation, execution o Etc - Digital maintenance and activation o Site updates, experience and product pages o New platform / tools / app development - Social media o Increase footprint and engagement o Social media posting with healthy frequency and quality / impact o Influencer marketing: invite and manage, grow impact o Paid social management and optimization - Assets management o Handling of product photography themselves, as well as video development o Development of text for digital and POS in close partnership with Owners - POS maintenance o New items o Updates o Organization of catalog and staff interface - Merchandising ownership and follow-through o Planogram updates and effective communications o Planogram and overall appearance check-ins and follow-through o Signage o Menus o Glorifying presentation and tools o Creativity and execution with hands-on approach, leading the actions and monitoring with the close involvement and support of the company Owners - Customer service: oversee high touch execution with intern and FOH team o Pre-orders and live orders: oversee high touch execution o Customer phone management - Operations and Customer Experience: close oversight of intern to ensure quality and pace is kept up and processes respected, followed, and optimized o Own and deliver production pars to BOH on weekly basis, with Management Approval, with balance of sales opportunity maximization and cost control for a freshly made / freshly baked model o Check-ins multiple times a day o Coordination with FOH and BOH o Ensuring additional FOH support as need be and based on evolving traffic, to be handled by intern or themselves as need be o Control and correct any elements not up to standard, closely support Owners to drive such elevated execution and image on daily basis in hospitality high traffic environment o Know key customers and prospects, be sensitive to clienteling and high touch service o Oversee and be involved with inventories, orders, trips to storage facility management of designated team member to execute o Ensure office and FOH environment is neat and organized; office management - Corporate & direct selling / partnerships o Develop leads and funnel system to create and develop business segment - Additional duties based on evolving business priorities; flexible mindset

TITLE: Line Cook REPORTS TO: Sous Chef, Executive Chef TYPE: Non- Exempt SALARY RANGE: $21.50-23.50 ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Opening in early 2024, Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. ESSENTIAL DUTIES & RESPONSIBILITIES • Maintains complete knowledge of Maxime’s policies and procedures and ensures that all practices and policies are being upheld • Manages production schedule and pars and establishes priority items for the day • Prepares all menu items following recipes and yield guides efficiently and in accordance with department standards • Restocks items that were depleted during shift • Maintains complete knowledge of products and specifications, including ingredients, descriptions, sourcing, brands, allergens, etc. • Communicates with front-of-house team to manage pacing of courses, member feedback, etc. • Updates knowledge and skills by participating in staff training opportunities • Supports and assists fellow team members whenever possible. • Maintains and strictly abides by state sanitation and health regulations as well as restaurant requirements and procedures • Supports and assists fellow team members whenever possible • Maintains complete knowledge of correct maintenance and use of equipment; uses equipment and tools only as intended, properly and safely • Inspects the cleanliness and organization of line and workstations; rectifies any deficiencies • Inspects the cleanliness and working condition of all tools, equipment, and supplies, ensuring all elements and storage procedures comply with DOH and restaurant standards • Informs manager on duty immediately of any DOH or OSHA/workplace safety violations • Attends mandatory meetings • Adheres to posted schedules • Completes other duties as assigned by management MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) Minimum 2+ years working as a line cook in a fine dining restaurant or hotel environment in a similar capacity. Has a passion for exceptional hospitality in food and beverage. Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Operates at a high level of integrity, accuracy, and attention to detail. Able to work nights, weekends and holidays, and variable schedule, per the needs of the business. Willingness to maintain a clean, healthy, and safe working environment. Ability to coordinate multiple activities with attention to detail. Ability to work independently, with minimal supervision. PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate and use all equipment necessary to run the restaurant. Ability to operate with grace under pressure. Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds. Ability to work varied hours/days as business dictates. Ability to stand for up to 8-10 hours a day. Candidates can expect: Professional work collaboration with experts in the food and hospitality field Opportunity to work with a exceptional products and in unique environments To be part of a growing team and regularly engage together in cross- company dialogue and exchange COMPENSATION AND BENEFITS Comprehensive benefits plan, including medical, dental, vision and life insurance. Generous paid time off programs (vacation and personal days). 401k retirement savings plan with company match. Pre-tax commuter benefits. Work life and wellness benefit platform. Discount program offering Retail, Restaurants & Activities discounts. Freshly prepared Staff Meal whilst on duty. Uniform and dry cleaning provided. & more! Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.